Scottsdale Village Square, A Pacifica Senior Living Community

Offers Assisted Living, Independent Living, Nursing Homes, and Memory Care

39 Reviews

2620 N. 68th Street

Scottsdale

85257

Scottsdale Village Square, A Pacifica Senior Living Community

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4.4 39

Charles 2021-09-05 Scottsdale Village Square was nice and well laid out. It's an older facility, and they have some very nice updated parts of it. The rooms are old and kind of small, but everybody seemed very friendly. Their dining facility was awesome. Of course with COVID, we couldn't try anything and only the residents were allowed to eat there. They have facilities close by on hand where you can get medical care, both mental and physical. It looks like they had a lot of activities going on when we were there. There's crafts stuff, card games, and puzzles. They've got a decent sized swimming pool, which I wouldn't mind jumping into. My mom might need a higher level of care, which is also right there; you don't have to go into a new area. The person doing the tour worked her butt off and got my sister and I on a conference call, worked out the finances, and everything we needed to move in. They didn't try to hide anything and laid it all out right in front. The dining area was very nice, clean, large with lots of space. There's a lot of space between tables and big chandeliers. There's a little space off to the side where you can have entertainment when it's allowed. Everything was very clean and the grounds were nicely manicured, including the trees and bushes. Nothing was out of place. I visited this facility

5 4 1

pmbaok1 2021-08-30 This facility is absolutely the WORST PLACE i have ever lived. First 14 days while in quarantine I contracted Norovirus AND pneumonia. Three times in 30 days staff did not respond to the nurse call button for more than 1 hour. The rooms are dilapidated. No phones allowed in rooms; no calls after 8 p.m. THERE ARE NO ACTIVITIES PLANNED. Bathroom shower floor was so dirty I wouldn't wash my dog in it. All the furniture was scratched and had water damage. Food was awful bad. I could go on and on but suffice to say, Don't recommend to your worst enemy. Never go there. No amenities at all. I am/was a resident of this facility

5 1 1

Ms Lewis 2021-02-26 DO NOT even start the process with this group. Look elsewhere. Very unprofessional. Told us the day BEFORE we were to move in they were not going to take my dad. Cashed our check - even though contract says cashed on admission - and told me it would be 5 weeks for a refund. Waited until the last minute to complete the evaluation then did not do their due diligence and relied on very old and outdated information. Please be careful. We were left scrambling with 3 days to find alternate arrangements before my dad was discharged. Other

5 1 1

Mr. Mike C. 2021-02-10 We had a great experience with the assisted living program, that unfortunately transitioned into hospice care sooner that we were anticipating. The skill and compassion of care was terrific and made the difficult process a little easier to navigate. I would highly recommend SVS for anyone with a loved one that needs more care than you can provide at home. They educate and support you all along the way for a full spectrum of care. My father was very happy in his last few months and SVS was responsible for that. I am a friend or relative of a current/past resident

5 5 1

ron sher 2020-10-08 The staff smiles, informed, willing to go the extra mile for you. the staff under difficult situations are friendly. try to keep a positive outlook & don’t hesitate to go the extra mile. They do more than they’re job & actually talk to you! very important. easy to get around community. front desk is very supportive! even deliver packages to you when needed. I am/was a resident of this facility

5 5 1

mawork 2020-10-01 My mom has been a resident at Scottsdale Village Square for more than 5 years. I can't say enough good things about the staff who care for my mom. We are deeply appreciative of their care and support. We live in the area and have the chance to see the staff in action, and know many of them personally. I am a friend or relative of a current/past resident

5 5 1

Remote Relative 2020-09-30 The caregivers and management staff are caring, competent, and responsive. I specially like to single out Mr. Chupp, Ms. Turner, RN, and Ms. Byrum for all the help and support they have provided over the last two years. The facility is pleasant and well maintained. The green spaces and open areas are a most welcome benefit to the residents. I am a friend or relative of a current/past resident

5 5 1

HalM 2020-09-30 Mom was a resident at SVS since 2016 and was very happy there until her recent passing. She loved the staff who cared for her as if she were their own family. It was a great comfort for the family to know she was so well cared for. We visited often and had many family gatherings at SVS which was especially convenient when mom became more fragile. We are grateful for the loving staff that greatly enhanced mom's final few years. I am a friend or relative of a current/past resident

5 5 1

Mosa 2020-09-30 My scheduled FaceTime visits are always on time and the staff is great. So far my dad’s experience has been a good one. I am a friend or relative of a current/past resident

5 4 1

szippay 2020-09-29 The memory care staff are the best. Jeff and Kathy have been so sincere and compassionate. They will take time In their busy schedules to update me when I ask about my wife , since we’re not able to do in-person visits at this time. They have provided weekly FaceTime video visits which is comforting. I am a friend or relative of a current/past resident

5 5 1

MGort 2020-09-29 The facility is very welcoming, it's not like any other nursing home I visted for mom, the room is like your own apt. and that's what makes it different. The staff is great, they care about the residents and it shows with how happy mom is, and this is the most important thing to me, there could be a few more activities like bowling, things that are easy to do. They offer the hair salon which is great, the doctor's come right to the apt. love that. What the staff has done during this hell we are going through, they have been the best, god love them all. Just Thanks so much everyone. Mary Gort I am a friend or relative of a current/past resident

5 5 1

Pogoberg 2020-09-29 My dad has been here for almost 2 years and he feels safe and well attended to for any of his needs. Kathy, the director of nursing is especially attentive to any and all issues that have arisen. Overall we are pleased with the level of care my dad receives at Scottsdale Village Square. I am a friend or relative of a current/past resident

5 4 1

PNSEY 2020-09-29 My father likes the assisted living facility overall. The most important issue that concerns him is the declining quality of the food service at SVS. He brings it up in our conversations almost every time we talk. There needs to be improvement in this area. He does like every other aspect of SVS and likes the staff with who he has contact. I am a friend or relative of a current/past resident

5 4 1

Guy of Wycliff 2018-10-19 In a recent trip to visit our daughter in Scottsdale, we had occasion to visit Scottsdale Village Square. My wife and I have been retirees for some time and, we are seriously considering moving to the Scottsdale area. Among our considerations for a residence in the Phoenix area, we rank Scottsdale Village Square highly. The staff is very cordial and professional; the residents are delightful and, the facility warm and inviting. I visited this facility

5 5 1

Phcox1 2018-10-17 When we were looking for an assisted living community, we chose Scottsdale Village Square for many reasons. One was the oasis type feeling that you get in this community that you do not find anywhere else. I have now been here since February and I’m very glad I made the decision to move here. If I had to choose a community again, or recommend a community I would choose Scottsdale Village Square! All of the staff have been very friendly, and knowledgeable. They have all helped me in many ways and are delightful. I am/was a resident of this facility

5 5 1

Julie818075 2017-04-06 My mother moved into Scottsdale last March 13. They're amazing. Everything was excellent and top notch across the board. The staff was very professional, kind, giving, and caring. My mom has a clean, perfectly sized, painted one-bedroom in very nice condition. I am a friend or relative of a current/past resident

5 5 1

Jolynn613663 2017-03-07 Their rooms were small at Scottsdale, but they were nice. The staff was very friendly. I saw their dining room, and it looked good. I visited this facility

5 3 1

Ruth070818 2017-02-28 Scottsdale Village Square was our second choice. It had good grounds, lots of activities, and a very nice dining room. The room that we saw was very nice, and I liked the layout of it, though it was smaller than the place that my sister has now. She has a king-sized bed that would have been a very tight fit in that bedroom. They had a very nice dining room with linens on the table and four-person tables, not just everybody sitting at a long table. They had game rooms, a library, and very nice amenities, like a heated swimming pool. I visited this facility

5 3 1

Janet137065 2017-01-19 Scottsdale Village is close to where I live and would probably be my choice if I need it. The people I talked to were very helpful. It was very clean and seemed to be run very well. They had activities. I visited this facility

5 4 1

Raeann342312 2016-12-28 I was very impressed with Scottsdale Village Square. The menu looked great, they had lots of activities, the place was very clean, the staff was very helpful and I loved the model apartments. I liked that they had a memory care center and a nursing section where they could go if they're not able to care for themselves, so it was a very nice transition. It was very nice to drive up to and nice inside. Everyone was very friendly, and it felt good to go there. I visited this facility

5 5 1

Shannon307164 2016-11-14 Scottsdale Village Square was very nice and good, and it was very nicely laid out. It seemed like they were busy daily, and it seemed like they had nice things to do. The dining area was very nice. I visited this facility

5 4 1

D.M.225686 2016-06-30 Everything was excellent!!! The staff was very helpful, friendly, gentle, and AWESOME! I am a friend or relative of a resident

5 5 1

Mary119195650 2016-01-19 The visit at Scottsdale Village Square was OK, but it’s not what my cousin wanted. We had lunch there, and we were not impressed with the food. The biggest drawback that there was a distance between the apartments and the dining room with no way to maneuver; they didn’t have golf carts or any other way to move their residents. I visited this facility

5 3 1

Julie T. 2015-10-28 My second choice for my mom was Scottsdale Village Square. They were nice, but I like the other facility better. The staff was very informational and helpful to me. They did give me a nice tour. They were all good people there, very caring as well, but I didn't like the place as well. I just didn't get the feeling I got at the other place. It was set up very different. Everybody had their own front door, but it was to the outside. Mostly the reason we didn't choose this was the way the apartments were laid out. I just didn't feel it was safe for my mom. I visited this facility

5 4 1

Jan110811750 2015-08-13 Scottsdale Village Square is very nice and very well taken care of. The staff is very helpful, accommodating, and friendly. The rooms are very nice, the dining room is very lovely, and the food is excellent. From what I have seen, everyone seems to enjoy it very much, and there’s a wide selection. They’ve always got things for the residents to get involved in -- exercise classes as well as music going on, celebration of birthdays every month, bingo, games, and movies. They always have something for the people to participate in and socialize. I visited this facility

5 5 1

MJS1 2015-05-24 We can't say enough about how great the staff are! Facility and residents are always clean. Staff treat us as family with absolute respect and care, like a queen. Staff is worth their weight in gold! I am a friend or relative of a resident

5 5 1

Harriet H. 2015-05-24 The service at Scottsdale Village Square is excellent. I have a lot of fun here. Everyone is so nice. My family wanted me to move in for a while. They talked me into it, and I'm sorry I didn’t listen sooner! I am/was a resident of this facility

5 5 1

Elsie B. 2015-05-15 The campus at Scottsdale Village Square is beautiful. The people are friendly and the staff is helpful. I would definitely recommend it. I am/was a resident of this facility

5 4 1

Philip7 2014-11-26 My mom is in Scottsdale Village Square. It is very nice. It has garden apartments. It is well landscaped. The staff is very friendly and helpful. The food is good for institutional food. Everybody is accommodating. They have activities. I tell them to put me on the waiting list. The sanitation is excellent. I visited this facility

5 5 1

Jill14 2014-06-18 I visited Scottsdale Village Square, and the facility is lovely. They have big units, and it was very, very nice. I was very impressed with it. I went at lunchtime, and it was very welcoming. I wish my mom would agree to stay there. I didn’t eat, but I was able to see the menu and it was good. I saw that the people were definitely interacting with one another, and it seemed like a very, very great place. The gal that gave me the tour was very nice and very friendly. I visited this facility

5 5 1

Nikki 2018-01-31 My mother moved into the independent living of Scottsdale Village Square. The staff members are smiley and friendly. They seem busy and hardworking, and they're nice. My mother has a 1-bedroom with a bathroom and a very small balcony. She likes it. She also likes the view because it faces an open courtyard with trees and the mountain. That's one of the things she likes about the community. She has a refrigerator but no stovetop or anything like that. They provide the food for the seniors. The food is OK, but it is kind of cafeteria food. They have five choices of entrees each night and three choices at lunch time. She seems neither displeased or pleased with it. They have some bus rides and outings to nearby scenery like mountains and lakes, they have a movie about once a week, they have an exercise class almost daily, and in the summer they have water aerobics. I am a friend or relative of a current/past resident

5 4 1

Pat 2017-07-17 I loved Scottsdale Village Square. The facility was nice, and I liked the location. They drive within 10 miles, so she would have transportation to her doctors. It had nice grounds, the people were friendly, the rooms were nice, and the staff was very helpful. I visited this facility

5 5 1

Warren9 2015-07-14 I looked at Scottdale Village, and as soon as I had some money in my account from my house sale, I would be moving there. I liked the place very much. The quality of the food, the presentation and the dining room were just exceptional. Everything was 1A, and everything was good. I visited this facility

5 5 1

4 M Weppie 2020-09-29 My dad has been in the skilled nursing unit for almost 3 years. The care he gets is really good. The facility is clean and well maintained. I have enjoyed meals with him in the dining room. Before Covid I would take him for walks down the street to Burger King or Echo coffee. He enjoys just going outside for the fresh air. I am a friend or relative of a current/past resident

5 5 1

JMCQ 2015-08-26 The nursing care was excellent and the therapy department was great too. They got me up and walking. Everyone was so friendly - the staff and residents. They always had a smile on their face. I am/was a resident of this facility

5 5 1

Mary Lisa 2020-10-03 Scottsdale Village Square (SVS) provides care, safety & security for Mom. The medical & caregiver staff are amazing. Mom enjoys her apartment space & peaceful environment. I’m better able to love & support Mom while trained personnel can help with the ongoing challenges of Alzheimer’s Brain Disease. God Bless you SVS. ~Mary Lisa I am a friend or relative of a current/past resident

5 5 1

aperson1961 2020-09-29 My dad has lived in the memory care area on the first floor for 1 year now. The best thing about this facility is that every single unit opens to the outdoors. On the first floor, that is a decent size open grassy area that he can walk around with flowering plants and caged parakeets (or maybe they are lovebirds). It really feels like an apartment so that residents feel independent. They provide all food, meds, cleaning, etc. if an ER visit is needed then tgey take care of that. They have nurse practitioners that visit the facility that will take care of their healthcare My dad is happy with everything so far. He seems to think the food is okay but I haven’t tried it so I’m not going to rate it They do have quite a few activities ... but reduced with Covid. They do a great job of keepIng families informed. My dad has fallen a few times Getting out of bed and they always call me right away. The staff is nice. They do take AZLTC which made it affordable for my dad. I am a friend or relative of a current/past resident

5 5 1

Gregory Alan 2020-09-29 The room my Dad resides in always smells good, even though he is incontinent. Staff members are responsible to request to arrange for a "zoom" visit with Dad, this is especially good during Covid restrictions. We would choose SVS again. I am a friend or relative of a current/past resident

5 5 1

Ken13 2014-01-17 My sister has been in Scottsdale Village Square for three months now. They have independent and assisted living. They also have long-term and short-term nursing and memory care facility. There is a mixture of old people there. My sister has onset of dementia and she is on a unit with people around her age. Each unit has about 15 rooms. She has her own room, which is just like a bedroom in a house. Everything there has to be wall mounted. Even her TV is wall mounted. Her door opens to a courtyard which is controlled by security gate that she can't open. At night they have security outside that walks around and controls the grounds. In terms of activities, they have cards, bingo, movie nights, etc. They also have beauty parlor on site. They do day trips where they take residents out to Wal-Mart or to go shopping and stuff. They also do physical therapy and they would take people to doctor appointments if need be. Food is good; however, they're not allowed to have any food in their room. They have to go to the dining room to eat and even for their snacks. They control their intake of sodas and they're not allowed any caffeine. The working staff is good. They have their own nurse and aides. I visited this facility

5 5 1

2620 N. 68th Street, Scottsdale, AZ 85257

Call (800) 385-2527

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Scottsdale Village Square, A Pacifica Senior Living Community (800) 385-2527

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Reviews of Scottsdale Village Square, A Pacifica Senior Living Community

39 Reviews Write a review

Food

(15 Reviews)

Staff

(19 Reviews)

Facility

(18 Reviews)

Activities

(16 Reviews)

Value

(16 Reviews)

Assisted Living Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

September 05, 2021

By Charles

I visited this facility

Scottsdale Village Square was nice and well laid out. It's an older facility, and they have some very nice updated parts of it. The rooms are old and kind of small, but everybody seemed very friendly. Their dining facility was awesome. Of course with COVID, we couldn't try anything and only the residents were allowed to eat there. They have facilities close by on hand where you can get medical care, both mental and physical. It looks like they had a lot of activities going on when we were there. There's crafts stuff, card games, and puzzles. They've got a decent sized swimming pool, which I wouldn't mind jumping into. My mom might need a higher level of care, which is also right there; you don't have to go into a new area. The person doing the tour worked her butt off and got my sister and I on a conference call, worked out the finances, and everything we needed to move in. They didn't try to hide anything and laid it all out right in front. The dining area was very nice, clean, large with lots of space. There's a lot of space between tables and big chandeliers. There's a little space off to the side where you can have entertainment when it's allowed. Everything was very clean and the grounds were nicely manicured, including the trees and bushes. Nothing was out of place.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2021

By pmbaok1

I am/was a resident of this facility

This facility is absolutely the WORST PLACE i have ever lived. First 14 days while in quarantine I contracted Norovirus AND pneumonia. Three times in 30 days staff did not respond to the nurse call button for more than 1 hour. The rooms are dilapidated. No phones allowed in rooms; no calls after 8 p.m. THERE ARE NO ACTIVITIES PLANNED. Bathroom shower floor was so dirty I wouldn't wash my dog in it. All the furniture was scratched and had water damage. Food was awful bad. I could go on and on but suffice to say, Don't recommend to your worst enemy. Never go there. No amenities at all.

Provider Response

Your review is very concerning to us. We would appreciate if you would contact our community by calling to speak with our Executive Director about your recent experience.

February 26, 2021

By Ms Lewis

Other

DO NOT even start the process with this group. Look elsewhere. Very unprofessional. Told us the day BEFORE we were to move in they were not going to take my dad. Cashed our check - even though contract says cashed on admission - and told me it would be 5 weeks for a refund. Waited until the last minute to complete the evaluation then did not do their due diligence and relied on very old and outdated information. Please be careful. We were left scrambling with 3 days to find alternate arrangements before my dad was discharged.

Provider Response

Your review is very concerning to us. We would appreciate if you would contact our community by calling to speak with our Executive Director about your recent experience.

February 10, 2021

By Mr. Mike C.

I am a friend or relative of a current/past resident

We had a great experience with the assisted living program, that unfortunately transitioned into hospice care sooner that we were anticipating. The skill and compassion of care was terrific and made the difficult process a little easier to navigate. I would highly recommend SVS for anyone with a loved one that needs more care than you can provide at home. They educate and support you all along the way for a full spectrum of care. My father was very happy in his last few months and SVS was responsible for that.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

October 08, 2020

By ron sher

I am/was a resident of this facility

The staff smiles, informed, willing to go the extra mile for you. the staff under difficult situations are friendly. try to keep a positive outlook & don’t hesitate to go the extra mile. They do more than they’re job & actually talk to you! very important. easy to get around community. front desk is very supportive! even deliver packages to you when needed.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

October 01, 2020

By mawork

I am a friend or relative of a current/past resident

My mom has been a resident at Scottsdale Village Square for more than 5 years. I can't say enough good things about the staff who care for my mom. We are deeply appreciative of their care and support. We live in the area and have the chance to see the staff in action, and know many of them personally.

Provider Response

Hi Mawork, thank you very much for taking the time to leave us this positive review for our team at Scottsdale Village, A Pacifica Senior Living Community. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

September 30, 2020

By Remote Relative

I am a friend or relative of a current/past resident

The caregivers and management staff are caring, competent, and responsive. I specially like to single out Mr. Chupp, Ms. Turner, RN, and Ms. Byrum for all the help and support they have provided over the last two years. The facility is pleasant and well maintained. The green spaces and open areas are a most welcome benefit to the residents.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

September 30, 2020

By HalM

I am a friend or relative of a current/past resident

Mom was a resident at SVS since 2016 and was very happy there until her recent passing. She loved the staff who cared for her as if she were their own family. It was a great comfort for the family to know she was so well cared for. We visited often and had many family gatherings at SVS which was especially convenient when mom became more fragile. We are grateful for the loving staff that greatly enhanced mom's final few years.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

September 30, 2020

By Mosa

I am a friend or relative of a current/past resident

My scheduled FaceTime visits are always on time and the staff is great. So far my dad’s experience has been a good one.

Provider Response

Hello, thank you for your positive review, we strive to provide excellent care and service to our residents and their families. Thanks again for the recommendation, and have an amazing day!

September 29, 2020

By szippay

I am a friend or relative of a current/past resident

The memory care staff are the best. Jeff and Kathy have been so sincere and compassionate. They will take time In their busy schedules to update me when I ask about my wife , since we’re not able to do in-person visits at this time. They have provided weekly FaceTime video visits which is comforting.

Provider Response

Szippay, thank you for your kind review; we are happy to pass along your comments to the team here at Scottsdale Village, A Pacifica Senior Living Community!

September 29, 2020

By MGort

I am a friend or relative of a current/past resident

The facility is very welcoming, it's not like any other nursing home I visted for mom, the room is like your own apt. and that's what makes it different. The staff is great, they care about the residents and it shows with how happy mom is, and this is the most important thing to me, there could be a few more activities like bowling, things that are easy to do. They offer the hair salon which is great, the doctor's come right to the apt. love that. What the staff has done during this hell we are going through, they have been the best, god love them all. Just Thanks so much everyone. Mary Gort

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

September 29, 2020

By Pogoberg

I am a friend or relative of a current/past resident

My dad has been here for almost 2 years and he feels safe and well attended to for any of his needs. Kathy, the director of nursing is especially attentive to any and all issues that have arisen. Overall we are pleased with the level of care my dad receives at Scottsdale Village Square.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

September 29, 2020

By PNSEY

I am a friend or relative of a current/past resident

My father likes the assisted living facility overall. The most important issue that concerns him is the declining quality of the food service at SVS. He brings it up in our conversations almost every time we talk. There needs to be improvement in this area. He does like every other aspect of SVS and likes the staff with who he has contact.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

October 19, 2018

By Guy of Wycliff

I visited this facility

In a recent trip to visit our daughter in Scottsdale, we had occasion to visit Scottsdale Village Square. My wife and I have been retirees for some time and, we are seriously considering moving to the Scottsdale area. Among our considerations for a residence in the Phoenix area, we rank Scottsdale Village Square highly. The staff is very cordial and professional; the residents are delightful and, the facility warm and inviting.

Provider Response

Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. We appreciate you taking the time to leave us a review and hope you have a wonderful day!

October 17, 2018

By Phcox1

I am/was a resident of this facility

When we were looking for an assisted living community, we chose Scottsdale Village Square for many reasons. One was the oasis type feeling that you get in this community that you do not find anywhere else. I have now been here since February and I’m very glad I made the decision to move here. If I had to choose a community again, or recommend a community I would choose Scottsdale Village Square! All of the staff have been very friendly, and knowledgeable. They have all helped me in many ways and are delightful.

Provider Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

April 06, 2017

By Julie818075

I am a friend or relative of a current/past resident

My mother moved into Scottsdale last March 13. They're amazing. Everything was excellent and top notch across the board. The staff was very professional, kind, giving, and caring. My mom has a clean, perfectly sized, painted one-bedroom in very nice condition.

March 07, 2017

By Jolynn613663

I visited this facility

Their rooms were small at Scottsdale, but they were nice. The staff was very friendly. I saw their dining room, and it looked good.

Provider Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Scottsdale Village Square, A Pacifica Senior Living Community. We wish you well and hope that you found the community that best fits your needs.

February 28, 2017

By Ruth070818

I visited this facility

Scottsdale Village Square was our second choice. It had good grounds, lots of activities, and a very nice dining room. The room that we saw was very nice, and I liked the layout of it, though it was smaller than the place that my sister has now. She has a king-sized bed that would have been a very tight fit in that bedroom. They had a very nice dining room with linens on the table and four-person tables, not just everybody sitting at a long table. They had game rooms, a library, and very nice amenities, like a heated swimming pool.

January 19, 2017

By Janet137065

I visited this facility

Scottsdale Village is close to where I live and would probably be my choice if I need it. The people I talked to were very helpful. It was very clean and seemed to be run very well. They had activities.

December 28, 2016

By Raeann342312

I visited this facility

I was very impressed with Scottsdale Village Square. The menu looked great, they had lots of activities, the place was very clean, the staff was very helpful and I loved the model apartments. I liked that they had a memory care center and a nursing section where they could go if they're not able to care for themselves, so it was a very nice transition. It was very nice to drive up to and nice inside. Everyone was very friendly, and it felt good to go there.

November 14, 2016

By Shannon307164

I visited this facility

Scottsdale Village Square was very nice and good, and it was very nicely laid out. It seemed like they were busy daily, and it seemed like they had nice things to do. The dining area was very nice.

June 30, 2016

By D.M.225686

I am a friend or relative of a resident

Everything was excellent!!! The staff was very helpful, friendly, gentle, and AWESOME!

January 19, 2016

By Mary119195650

I visited this facility

The visit at Scottsdale Village Square was OK, but it’s not what my cousin wanted. We had lunch there, and we were not impressed with the food. The biggest drawback that there was a distance between the apartments and the dining room with no way to maneuver; they didn’t have golf carts or any other way to move their residents.

October 28, 2015

By Julie T.

I visited this facility

My second choice for my mom was Scottsdale Village Square. They were nice, but I like the other facility better. The staff was very informational and helpful to me. They did give me a nice tour. They were all good people there, very caring as well, but I didn't like the place as well. I just didn't get the feeling I got at the other place. It was set up very different. Everybody had their own front door, but it was to the outside. Mostly the reason we didn't choose this was the way the apartments were laid out. I just didn't feel it was safe for my mom.

August 13, 2015

By Jan110811750

I visited this facility

Scottsdale Village Square is very nice and very well taken care of. The staff is very helpful, accommodating, and friendly. The rooms are very nice, the dining room is very lovely, and the food is excellent. From what I have seen, everyone seems to enjoy it very much, and there’s a wide selection. They’ve always got things for the residents to get involved in -- exercise classes as well as music going on, celebration of birthdays every month, bingo, games, and movies. They always have something for the people to participate in and socialize.

May 24, 2015

By MJS1

I am a friend or relative of a resident

We can't say enough about how great the staff are! Facility and residents are always clean. Staff treat us as family with absolute respect and care, like a queen. Staff is worth their weight in gold!

May 24, 2015

By Harriet H.

I am/was a resident of this facility

The service at Scottsdale Village Square is excellent. I have a lot of fun here. Everyone is so nice. My family wanted me to move in for a while. They talked me into it, and I'm sorry I didn’t listen sooner!

May 15, 2015

By Elsie B.

I am/was a resident of this facility

The campus at Scottsdale Village Square is beautiful. The people are friendly and the staff is helpful. I would definitely recommend it.

November 26, 2014

By Philip7

I visited this facility

My mom is in Scottsdale Village Square. It is very nice. It has garden apartments. It is well landscaped. The staff is very friendly and helpful. The food is good for institutional food. Everybody is accommodating. They have activities. I tell them to put me on the waiting list. The sanitation is excellent.

Provider Response

Thank you for letting us know about your visit we are now under new ownership and invite you back to see the Pacifica difference!

June 18, 2014

By Jill14

I visited this facility

I visited Scottsdale Village Square, and the facility is lovely. They have big units, and it was very, very nice. I was very impressed with it. I went at lunchtime, and it was very welcoming. I wish my mom would agree to stay there. I didn’t eat, but I was able to see the menu and it was good. I saw that the people were definitely interacting with one another, and it seemed like a very, very great place. The gal that gave me the tour was very nice and very friendly.

Provider Response

Thank you for letting us know about your visit we are now under new ownership and invite you back to see the Pacifica difference!

See all Assisted Living reviews (30)

Independent Living Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

January 31, 2018

By Nikki

I am a friend or relative of a current/past resident

My mother moved into the independent living of Scottsdale Village Square. The staff members are smiley and friendly. They seem busy and hardworking, and they're nice. My mother has a 1-bedroom with a bathroom and a very small balcony. She likes it. She also likes the view because it faces an open courtyard with trees and the mountain. That's one of the things she likes about the community. She has a refrigerator but no stovetop or anything like that. They provide the food for the seniors. The food is OK, but it is kind of cafeteria food. They have five choices of entrees each night and three choices at lunch time. She seems neither displeased or pleased with it. They have some bus rides and outings to nearby scenery like mountains and lakes, they have a movie about once a week, they have an exercise class almost daily, and in the summer they have water aerobics.

July 17, 2017

By Pat

I visited this facility

I loved Scottsdale Village Square. The facility was nice, and I liked the location. They drive within 10 miles, so she would have transportation to her doctors. It had nice grounds, the people were friendly, the rooms were nice, and the staff was very helpful.

Provider Response

Pat, thank you for your kind review; we are happy to pass along your comments to the team here at Scottsdale Village, A Pacifica Senior Living Community! Did you know that we recently started a Facebook page and post weekly pictures of our residents and their interesting activities. (The link to the Facebook page is on our website). If you want to see the activities they are engaging in it is a great way to stay involved. We are here to make sure that you and your families are happy. Please feel free to reach out at any time to share your thoughts. We look forward to hearing from you.

July 14, 2015

By Warren9

I visited this facility

I looked at Scottdale Village, and as soon as I had some money in my account from my house sale, I would be moving there. I liked the place very much. The quality of the food, the presentation and the dining room were just exceptional. Everything was 1A, and everything was good.

Nursing Home Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

September 29, 2020

By 4 M Weppie

I am a friend or relative of a current/past resident

My dad has been in the skilled nursing unit for almost 3 years. The care he gets is really good. The facility is clean and well maintained. I have enjoyed meals with him in the dining room. Before Covid I would take him for walks down the street to Burger King or Echo coffee. He enjoys just going outside for the fresh air.

Provider Response

Hi 4 M Weppie, thank you so much for your positive comments about Scottsdale Village, A Pacifica Senior Living Community!

August 26, 2015

By JMCQ

I am/was a resident of this facility

The nursing care was excellent and the therapy department was great too. They got me up and walking. Everyone was so friendly - the staff and residents. They always had a smile on their face.

Memory Care Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

October 03, 2020

By Mary Lisa

I am a friend or relative of a current/past resident

Scottsdale Village Square (SVS) provides care, safety & security for Mom. The medical & caregiver staff are amazing. Mom enjoys her apartment space & peaceful environment. I’m better able to love & support Mom while trained personnel can help with the ongoing challenges of Alzheimer’s Brain Disease. God Bless you SVS. ~Mary Lisa

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

September 29, 2020

By aperson1961

I am a friend or relative of a current/past resident

My dad has lived in the memory care area on the first floor for 1 year now. The best thing about this facility is that every single unit opens to the outdoors. On the first floor, that is a decent size open grassy area that he can walk around with flowering plants and caged parakeets (or maybe they are lovebirds). It really feels like an apartment so that residents feel independent. They provide all food, meds, cleaning, etc. if an ER visit is needed then tgey take care of that. They have nurse practitioners that visit the facility that will take care of their healthcare My dad is happy with everything so far. He seems to think the food is okay but I haven’t tried it so I’m not going to rate it They do have quite a few activities ... but reduced with Covid. They do a great job of keepIng families informed. My dad has fallen a few times Getting out of bed and they always call me right away. The staff is nice. They do take AZLTC which made it affordable for my dad.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

September 29, 2020

By Gregory Alan

I am a friend or relative of a current/past resident

The room my Dad resides in always smells good, even though he is incontinent. Staff members are responsible to request to arrange for a "zoom" visit with Dad, this is especially good during Covid restrictions. We would choose SVS again.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

January 17, 2014

By Ken13

I visited this facility

My sister has been in Scottsdale Village Square for three months now. They have independent and assisted living. They also have long-term and short-term nursing and memory care facility. There is a mixture of old people there. My sister has onset of dementia and she is on a unit with people around her age. Each unit has about 15 rooms. She has her own room, which is just like a bedroom in a house. Everything there has to be wall mounted. Even her TV is wall mounted. Her door opens to a courtyard which is controlled by security gate that she can't open. At night they have security outside that walks around and controls the grounds. In terms of activities, they have cards, bingo, movie nights, etc. They also have beauty parlor on site. They do day trips where they take residents out to Wal-Mart or to go shopping and stuff. They also do physical therapy and they would take people to doctor appointments if need be. Food is good; however, they're not allowed to have any food in their room. They have to go to the dining room to eat and even for their snacks. They control their intake of sodas and they're not allowed any caffeine. The working staff is good. They have their own nurse and aides.

Provider Response

Thank you for your detailed review. We strive to provide excellent care and service to our residents and their families at Scottsdale Village Square, A Pacifica Senior Living Community. We appreciate you taking the time to leave us a review.

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Costs for Scottsdale Village Square, A Pacifica Senior Living Community

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of Scottsdale Village Square, A Pacifica Senior Living Community

Costs

All Inclusive Rent
Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $3075/month
Independent Living Starting At: $2575/month
Memory Care Starting At: $3075/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Room Service For Meals
Dining Extra: Restaurant Style Dining

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Party Space
Tv Room
Garden And Patio
Resident Parking
Pool
Spa

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi

Health services

Skilled Nursing
Hospice Care
Medication Management
Physical Therapy
Psychiatric Care
Nurse On Staff: Yes
Pharma

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts

Financial guidance

Va Benefits Consultation

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 035217
Ownership Type: For Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 140
Staff Patient Ratio: 10 To 1
Respite Care
Minimum Age: 55
Pets: Yes

Range of services

Physical Therapy
Occupational Therapy

Types of care

Meal Preparation

Training Areas

Memory Care Training

Licenses

Licenses: Licensed
State Licenses: AL0469

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About Scottsdale Village Square, A Pacifica Senior Living Community

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Scottsdale Village Square has provided the highest quality customized care in a peaceful neighborhood style community for over 35 years.

Today, Scottsdale Village Square's compassionate and caring staff serve the needs of our community by providing a continuum of care which includes independent and assisted living apartments, secured memory care, skilled nursing rehabilitation, and secured skilled nursing.

Scottsdale Village Square, A Pacifica Senior Living Community

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Assisted Living Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

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Independent Living Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

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Nursing Home Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

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Memory Care Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

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Services and Amenities of Scottsdale Village Square, A Pacifica Senior Living Community

Costs

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Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Languages

Medicare

General

Range of services

Types of care

Training Areas

Licenses

About Scottsdale Village Square, A Pacifica Senior Living Community

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