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Scottsdale Village Square, A Pacifica Senior Living Community

Offers Assisted Living, Independent Living, and Nursing Homes

29 Reviews
2620 N. 68th Street, Scottsdale, AZ 85257
Call (844) 334-3818
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Scottsdale Village Square, A Pacifica Senior Living Community (844) 334-3818
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Reviews of Scottsdale Village Square, A Pacifica Senior Living Community

29 Reviews Write a review
Food
(1 Review)
Staff
(1 Review)
Facility
(1 Review)
Activities
(1 Review)
Value
(Not Rated)

Assisted Living Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

February 15, 2018

By Sherri

I visited this facility

Scottsdale Village Square was older but seemed more well-maintained. We couldn't afford it though because it's too expensive. The grounds were beautiful. It was definitely prettier. If it wasn't for the price, I probably would have chosen this place. They have different levels. If you need assisted living, you are going to pay a lot more. The apartments were a little smaller but nicer because they give you storage. The dining area was decent. They did have lot of different things going on. The pool was great.
Provider Response
Thank you for your review, your opinion is very important to us. We are very proud of our community and support staff and sorry to hear that it did not work out. . Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We wish you well and hope that you found the community that best fits your needs.

April 06, 2017

By Julie818075

I am a friend or relative of a current/past resident

My mother moved into Scottsdale last March 13. They're amazing. Everything was excellent and top notch across the board. The staff was very professional, kind, giving, and caring. My mom has a clean, perfectly sized, painted one-bedroom in very nice condition.
Provider Response
Thank you for your very positive feedback, Julie818075! Our team strives to welcome new residents into our community and am glad that your mother has been warmly received and found our community to be what she was promised.

March 07, 2017

By Jolynn613663

I visited this facility

Their rooms were small at Scottsdale, but they were nice. The staff was very friendly. I saw their dining room, and it looked good.
Provider Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Scottsdale Village Square, A Pacifica Senior Living Community. We wish you well and hope that you found the community that best fits your needs.

February 28, 2017

By Ruth070818

I visited this facility

Scottsdale Village Square was our second choice. It had good grounds, lots of activities, and a very nice dining room. The room that we saw was very nice, and I liked the layout of it, though it was smaller than the place that my sister has now. She has a king-sized bed that would have been a very tight fit in that bedroom. They had a very nice dining room with linens on the table and four-person tables, not just everybody sitting at a long table. They had game rooms, a library, and very nice amenities, like a heated swimming pool.
Provider Response
Thank you, Ruth070818, for your review. We appreciate you taking the time to make others aware of the excellent amenities that our community offers. Thank you!

February 11, 2017

By CB353140

I visited this facility

I thought Scottsdale Village Square was acceptable. This would be the place that I would have selected. The staff seemed to be very professional and very caring. They offered 24-hour care and contact with family members if anything happened. They showed us the dining area and an area where they congregated, and they were fine. The room was like a motel. It was a double wherein the residents share a room, but they have their own separate space. It had a bedroom, a common area, and another bedroom with a twin bed in each.
Provider Response
Thank you for your detailed review. We strive to provide excellent care and service to our residents and their families at Scottsdale Village Square, A Pacifica Senior Living Community. We appreciate you taking the time to leave us a review.

January 19, 2017

By Janet137065

I visited this facility

Scottsdale Village is close to where I live and would probably be my choice if I need it. The people I talked to were very helpful. It was very clean and seemed to be run very well. They had activities.
Provider Response
Thank you for your review Janet137065! I'm glad you enjoyed our team. We strive to make Scottsdale Village Square an enjoyable, life-giving community for all our residents and visitors. We hope to see you again soon!

December 28, 2016

By Raeann342312

I visited this facility

I was very impressed with Scottsdale Village Square. The menu looked great, they had lots of activities, the place was very clean, the staff was very helpful and I loved the model apartments. I liked that they had a memory care center and a nursing section where they could go if they're not able to care for themselves, so it was a very nice transition. It was very nice to drive up to and nice inside. Everyone was very friendly, and it felt good to go there.
Provider Response
Thank you, Raeann342312, for taking the time to review our campus on Caring.com. I am so glad to hear that your experience at SVS was a positive one. Our continuum of care is a tremendous benefit to our residents should their care needs increase as it provides a smooth transition under the same quality care staff. Thank you, again for your encouragement.

November 14, 2016

By Shannon307164

I visited this facility

Scottsdale Village Square was very nice and good, and it was very nicely laid out. It seemed like they were busy daily, and it seemed like they had nice things to do. The dining area was very nice.
Provider Response
Thank you, Shannon307164, for your kind review! I'm glad that your visit was so enjoyable. Our residents have a variety of interests and activities that they enjoy participating in which makes Scottsdale Village Square a very active community. Thank you for visiting!

September 15, 2016

By Gary088304

I am/was a resident of this facility

I went to Scottsdale Village Square. It was nice. I stayed there before when I was recuperating from surgery, so I know most of the people. They’ve really done some changes and made the therapy room much bigger. They cut a lot of rooms for that area, but it was really nice. It’s got a nurse on the premises 24/7. They have nurses, and it’s a nice place. I really liked it.
Provider Response
Hello Gary088304, Thank you so much for taking the time to provide us with some feedback regarding your stay! We are so pleased that you enjoyed your stay and appreciated our nursing staff. Recuperating from surgery is never fun but we are glad you chose Scottsdale Village Square! Thank you!

June 30, 2016

By D.M.225686

I am a friend or relative of a resident

Everything was excellent!!! The staff was very helpful, friendly, gentle, and AWESOME!
Provider Response
Thank you, D.M.225686! We are so pleased that our community and staff provided excellent care for your loved one.

May 10, 2016

By msbusyRYNUG

I visited this facility

Excellent care, Compassion at hospice Wish our father had gone here first
Provider Response

We are very pleased that our care meant so much to your family and are thankful for the opportunity to serve during a very difficult time.

January 26, 2016

By Steven26

I visited this facility

Scottsdale Village Square was a little older, but a little less expensive. The staff seemed very nice. The lady in-charge was very kind, and spent a lot of time with us. We looked at the rooms. They had a movie spot, a dining room, and rooms for congregating. The people were very kind, and it seemed like a good environment.
Provider Response

Thank you, Steven26, for your review of Scottsdale Village Square. We are glad you enjoyed your visit and found our community to be both welcoming and caring. As an independent family-owned care community, our goal is to serve our residents with compassion and respect.

January 19, 2016

By Mary119195650

I visited this facility

The visit at Scottsdale Village Square was OK, but it’s not what my cousin wanted. We had lunch there, and we were not impressed with the food. The biggest drawback that there was a distance between the apartments and the dining room with no way to maneuver; they didn’t have golf carts or any other way to move their residents.
Provider Response

Hello Mary119195650, Thank you for taking the time to review our care center. We are glad you came to visit our campus but disappointed that we were not able to meet your cousin's needs. Our outdoor Assisted/Independent Living campus is not a fit for everyone. We do hope that your search results in finding the best community for your family member. If we can be of service in the future, please let us know. Thank you.

October 28, 2015

By Julie T.

I visited this facility

My second choice for my mom was Scottsdale Village Square. They were nice, but I like the other facility better. The staff was very informational and helpful to me. They did give me a nice tour. They were all good people there, very caring as well, but I didn't like the place as well. I just didn't get the feeling I got at the other place. It was set up very different. Everybody had their own front door, but it was to the outside. Mostly the reason we didn't choose this was the way the apartments were laid out. I just didn't feel it was safe for my mom.

August 26, 2015

By JMCQ

I am/was a resident of this facility

The nursing care was excellent and the therapy department was great too. They got me up and walking. Everyone was so friendly - the staff and residents. They always had a smile on their face.
Provider Response

JMCQ, Thank you for taking the time to tell us about your stay at Scottsdale Village Square. We believe our nursing and therapy teams are some of the best and are thankful that they made your stay an enjoyable one. We wish you continued health and recovery!

August 13, 2015

By Jan110811750

I am a friend or relative of a resident

Scottsdale Village Square is very nice and very well taken care of. The staff is very helpful, accommodating, and friendly. The rooms are very nice, the dining room is very lovely, and the food is excellent. From what I have seen, everyone seems to enjoy it very much, and there’s a wide selection. They’ve always got things for the residents to get involved in -- exercise classes as well as music going on, celebration of birthdays every month, bingo, games, and movies. They always have something for the people to participate in and socialize.
Provider Response

Thank you so much for providing feedback on your experience at Scottsdale Village Square! We are so pleased that you have enjoyed our dynamic campus and the community that is created as residents and employees interact together.

May 24, 2015

By MJS1

I am a friend or relative of a resident

We can't say enough about how great the staff are! Facility and residents are always clean. Staff treat us as family with absolute respect and care, like a queen. Staff is worth their weight in gold!
Provider Response

Thank you, MJS1! I am so glad that you are enjoying the community and have been welcomed to the family here at Scottsdale Village Square. Our staff seeks to treat every resident and their family with the dignity they deserve. It is truly a joy to serve with such a great team. Thank you!

May 24, 2015

By Harriet H.

I am/was a resident of this facility

The service at Scottsdale Village Square is excellent. I have a lot of fun here. Everyone is so nice. My family wanted me to move in for a while. They talked me into it, and I'm sorry I didn’t listen sooner!
Provider Response

Thank you, HH! So glad you have enjoyed the community at Scottsdale Village Square!

May 15, 2015

By Elsie B.

I am/was a resident of this facility

The campus at Scottsdale Village Square is beautiful. The people are friendly and the staff is helpful. I would definitely recommend it.
Provider Response

Thank you so much for your positive review, Elsie. Our team members strive to exceed resident expectations in all we do and are pleased that you chose to make Scottsdale Village Square your home!

January 30, 2015

By a horrible mistake

I am a friend or relative of resident

My dad was there for a month. I DO NOT recommend the care center AT ALL!!! Unless your loved one is basically non communicative and non-ambulatory DO NOT place them here. He had a traumatic brain injury and supra-pubic catheter but was still funny, charming and communicative. We were very clear about my dad's needs. Their care is to stick every one (regardless of the level of care and mobility) in one big room ALL day. At night they are left alone in separate rooms. There is one tv in "the great room" that was usually set to music or spanish television. My dad had urinary problems and was suppose to drink A LOT of water. He never had water at his table unless I was there to ask for it. Fortunately I was there a lot. While there his co2 levels became very high. Instead of addressing this issue with breathing treatments they just gave him more drugs that just made him sleep. The doctor "on duty" was never around to discuss his treatment and rarely returned phone calls. The final act was sending him to a doctor we've never heard of without letting us know. From there he was transferred to Scottsdale Osborn. 3 days later he died. Putting him in SVS was one of the great regrets of my life. DON'T DO IT.

November 26, 2014

By Philip7

I am a friend or relative of a resident

My mom is in Scottsdale Village Square. It is very nice. It has garden apartments. It is well landscaped. The staff is very friendly and helpful. The food is good for institutional food. Everybody is accommodating. They have activities. I tell them to put me on the waiting list. The sanitation is excellent.

June 18, 2014

By Jill14

I visited this facility

I visited Scottsdale Village Square, and the facility is lovely. They have big units, and it was very, very nice. I was very impressed with it. I went at lunchtime, and it was very welcoming. I wish my mom would agree to stay there. I didn’t eat, but I was able to see the menu and it was good. I saw that the people were definitely interacting with one another, and it seemed like a very, very great place. The gal that gave me the tour was very nice and very friendly.

March 15, 2014

By aidetomom

I am a friend or relative of resident

The individual private apartments are great and residents have as much privacy as they want. However, staff contact with residents seems insufficient, food is an issue and med management is inconsistent. Would only recommend for the highly independent.

January 17, 2014

By Ken13

I visited this facility

My sister has been in Scottsdale Village Square for three months now. They have independent and assisted living. They also have long-term and short-term nursing and memory care facility. There is a mixture of old people there. My sister has onset of dementia and she is on a unit with people around her age. Each unit has about 15 rooms. She has her own room, which is just like a bedroom in a house. Everything there has to be wall mounted. Even her TV is wall mounted. Her door opens to a courtyard which is controlled by security gate that she can't open. At night they have security outside that walks around and controls the grounds. In terms of activities, they have cards, bingo, movie nights, etc. They also have beauty parlor on site. They do day trips where they take residents out to Wal-Mart or to go shopping and stuff. They also do physical therapy and they would take people to doctor appointments if need be. Food is good; however, they're not allowed to have any food in their room. They have to go to the dining room to eat and even for their snacks. They control their intake of sodas and they're not allowed any caffeine. The working staff is good. They have their own nurse and aides.
Provider Response
Thank you for your detailed review. We strive to provide excellent care and service to our residents and their families at Scottsdale Village Square, A Pacifica Senior Living Community. We appreciate you taking the time to leave us a review.

October 09, 2013

By Caring72307250

I am/was a resident of this facility

Scottsdale Village Square seemed like a good place to be. The best thing about it is the cost and I'm close to family here. I'm living on a 2-bedroom apartment. There is some entertainment but not a great amount. They take us on trips that are probably within 25 miles of the place. I'm not sure why they have arranged trips to casinos or anything closely resembling that. The food here is so-so. However, they seem to tell you what they think you want to hear to get you in here and then gradually take it away from you.
See all Assisted Living reviews (25) See fewer reviews

Independent Living Reviews for Scottsdale Village Square, A Pacifica Senior Living Community

January 31, 2018

By Nikki

I am a friend or relative of a current/past resident

My mother moved into the independent living of Scottsdale Village Square. The staff members are smiley and friendly. They seem busy and hardworking, and they're nice. My mother has a 1-bedroom with a bathroom and a very small balcony. She likes it. She also likes the view because it faces an open courtyard with trees and the mountain. That's one of the things she likes about the community. She has a refrigerator but no stovetop or anything like that. They provide the food for the seniors. The food is OK, but it is kind of cafeteria food. They have five choices of entrees each night and three choices at lunch time. She seems neither displeased or pleased with it. They have some bus rides and outings to nearby scenery like mountains and lakes, they have a movie about once a week, they have an exercise class almost daily, and in the summer they have water aerobics.
Provider Response
Thank you, Nikki, for taking the time to provide feedback on our community. We strive to provide a welcoming and pleasant environment for our residents to live in that offers several opportunities for our residents to engage new interests and activities. Please do not hesitate to reach out to us directly if there is anything we can do to make your mother's stay in our community more enjoyable.

July 17, 2017

By Pat

I visited this facility

I loved Scottsdale Village Square. The facility was nice, and I liked the location. They drive within 10 miles, so she would have transportation to her doctors. It had nice grounds, the people were friendly, the rooms were nice, and the staff was very helpful.

July 13, 2017

By CaringReviewer141405

I am/was a resident of this facility

We've moved in at the independent living part of Scottsdale Village Square. We could have assisted living in the same apartment, should we need it. We have a two-bedroom apartment which we made feel like home by putting in all wood floors and carpet in the bedroom. We put a little extra money in and got a big-screen TV up on the wall with cable. Since we've moved in, we're a little bit disappointed because it has gone downhill. The food is not as good as it used to be and they can't seem to get decent help. They tore up the swimming pool, but they haven’t done anything with it yet, and this is the time of the year when the pool could be used. A lot of the residents are unhappy about it. There are a lot of advantages in living here because there's memory care and rehab sections, plus the rent is not as high as some of the other places. The activities here are pretty good. I like the place and I like the apartment, but I hope they don’t allow this place to go to pieces. They had good people, but they moved them somewhere else.
Provider Response
Thank you for your feedback. We truly value your feelings and concerns. If you are willing to reach out to us directly we would be most happy to talk with you and try to find a resolution to your concerns. As you know, we are passionately committed to the health, well-being and happiness of our residents. You are right. The pool was completely renovated recently. Unfortunately, it took longer than any of us anticipated or imagined because there was a delay with a permit. I hope you are now enjoying the beautiful improvements. Again, if you are willing to reach out directly, we would be happy to hear more about your concerns with the food and care so that we can address and resolve your issues. As you mentioned, we have always prided ourselves on the quality of our food and care. If you choose to remain anonymous, please know again that we appreciate your feedback and will work to earn a revised 5-star rating when you are that happy again.

July 14, 2015

By Warren9

I visited this facility

I looked at Scottdale Village, and as soon as I had some money in my account from my house sale, I would be moving there. I liked the place very much. The quality of the food, the presentation and the dining room were just exceptional. Everything was 1A, and everything was good.
Provider Response

Hello Warren9, Thank you for your very positive review. I am very pleased that you enjoy all our community has to offer, especially the food! We look forward to having you as a resident soon! Thanks again!

Costs for Scottsdale Village Square, A Pacifica Senior Living Community

Cost of Assisted Living

$ 1,234

Starting Price

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Cost of Independent Living

$ 1,234

Starting Price

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Photos of Scottsdale Village Square, A Pacifica Senior Living Community

Services and Amenities of Scottsdale Village Square, A Pacifica Senior Living Community

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3075/month
  • Independent Living Starting At: $2575/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Spa

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Skilled Nursing
  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Psychiatric Care
  • Nurse On Staff: We Have 24 Hour Nurses
  • Pharma

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Resident Capacity: 140
  • Staff Patient Ratio: 10 To 1
  • Respite Care
  • Minimum Age: 55
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Licenses

  • Licenses: Licensed
  • State Licenses: AL0469

About Scottsdale Village Square, A Pacifica Senior Living Community

Is this your business?

Scottsdale Village Square has provided the highest quality customized care in a peaceful neighborhood style community for over 35 years.

Today, Scottsdale Village Square's compassionate and caring staff serve the needs of our community by providing a continuum of care which includes independent and assisted living apartments, secured memory care, skilled nursing rehabilitation, and secured skilled nursing.

Map of Scottsdale Village Square, A Pacifica Senior Living Community

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Scottsdale Village Square, A Pacifica Senior Living Community


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