Brookshire Healthcare Center

Teresa

We have chosen Brookshire Healthcare Center for my husband. They provide him with physical therapy, occupational therapy, and speech therapy. The staff members are very qualified and very kind. The cleanliness and upkeep are very good. His room is small. The food is average.

brandonsmom

This was the worst experience ever!! My poor mom was a patient for the last 11months of her life, prior to her passing in November 2021. I have never witnessed such horrible service as I witnessed at Brookshire, especially for what we were paying a month!!! They lost my mom’s clothing numerous times, as well as lost, or walked off with, my moms hearing aids. When you try to talk to someone about refunding us for the *lost* hearing aids, no one ever responds. My mom always smelt of urine every time I would visit her. Never seen a facility treat their patients so poorly!! Would never recommend BROOKSHIRES to anyone!!!😡😡😡😡

blue27

The food was very basic. Too much fried food. Not very nutritional.

ReviewerFC021721A

My mother-in-law was in Brookshire Healthcare Center in Huntsville. She had dementia, and it was a very sad situation, but I thought they did well. I did not see her that often, but based on my personal experience with them, they seemed fine. Because she had dementia and really didn't communicate that much, there were times when the food in her refrigerator got spoiled and things like that. I think she just didn't communicate well, but all in all, I thought it was OK. I did not visit her as much, but I thought it was fairly clean. Of course, with so many of the residents being incontinent, sometimes there was a smell. It was not bad, but I understand with so many residents being incontinent, it might be impossible to prevent the smell all the time. They tried to have activities like religious services. She really couldn't attend or do much of that toward the end, but they tried to provide activities and services. Her room was a semi-private, but there were times when there was no one else in the room. The financial person there worked with the family, and she seemed compassionate. The finances can be stressful, and she worked with the family on that; it was very helpful.

angiefriend

I visited my longtime friend at this facility this past Saturday. I was most impressed with the fact that u walk in the facility and it smells clean. It’s a much older bldg in an older part of Huntsville but clean and one of the friendliest staff you could meet. There is a feeling of positive thoughts and love for not only residents but family as well. Thank you for what I are doing for my dear friend and keep up the great work you are doing for our elderly population.

latt

my mom was a little better today,she was smiling and happy,the staff was better this visit,even tho i still keep finding my moms clothes in her room mates closet,clothes that (I) buy.