Paragon Home Care Mclean, VA

Offers Home Care

70 Reviews

2022, 2023

6704 Old McLean Village Drive Suite 200

Mclean

22101

Paragon Home Care

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4.7 70

Carol T_12 2023-02-27 I like the personnel they have chosen. I like the 2 caregiver they send. They best thing is the quality of care. I am a current client of this provider

5 5 1

Peggy W_11 2023-02-27 The care is for my mom, so it gives her the help she needs. They're nice, responsive, and we really like our caregiver. I am a current client of this provider

5 5 1

Patricia C_16 2023-02-13 The agency has made my experience positive because it is easy to make changes. I like Paragon Home Care because the staff is easy to get along with. I am a current client of this provider

5 5 1

Jacquelyn A_1 2023-02-08 They have returned phone calls quickly and found replacements when needed as well as arranging long term care invoices for us. The person they have sent to provide care for my mother is fantastic. I am a current client of this provider

5 5 1

Marion C_6 2023-01-25 They sent a caregiver who was wonderful. I like that they are responsive and polite. I am a past client of this provider

5 5 1

Eileen B_9 2023-01-25 They've delightful and lovely. I like the person that cares for me. I am a current client of this provider

5 5 1

Angela C_12 2023-01-24 It has helped take the burden off my mother, who was the primary caregiver. They have been very flexible and accommodating. I am a current client of this provider

5 5 1

Joe T_7 2022-12-27 They could not live at home with the care. I like that they are flexible. I am a current client of this provider

5 5 1

Liz B_4 2022-12-27 We know someone is here with my dad. I like how they found an aide quickly. I am a current client of this provider

5 5 1

Anita S_4 2022-12-27 They can run errands for me. I would like to see better confirmation as to when someone is going to be coming. I don't need them always twice a week. I am a current client of this provider

5 4 1

Carolyn S_28 2022-12-10 I rate Paragon Home Care highly because they are very understanding with our needs. Paragon Home Care is very flexible with our time. Paragon Home Care has reasonable prices. I am a current client of this provider

5 5 1

Peggy E_2 2022-11-23 They could train the people. They could be consistent in who they send. They need to train their people. They change the caregivers every 2 weeks, and I have to retrain them. I am a current client of this provider

5 2 1

Anita D_7 2022-11-22 They provide a really good person to take care of my dad. I like the person that takes care of my dad. I am a current client of this provider

5 5 1

Kathleen S_21 2022-11-16 My caregiver helps me with running errands. I like the woman that works with us, she is a lovely person. I am a current client of this provider

5 4 1

Vim M 2022-11-10 They are excellent. It is very helpful that they make appointments for me and take notes during my doctor visits. I like that they treat you like a human. I am a current client of this provider

5 5 1

Anonymous_3496 2022-10-28 The provider has helped me the most with daily things. They have been dependable, reliable and responsive when I have need help. I am a current client of this provider

5 5 1

Russell B_5 2022-10-21 She helps me bathe and do hand exercises - things I can't do on my own. It would help if the caregiver spoke better English. I am a current client of this provider

5 4 1

Mildred A_2 2022-10-18 My mom really likes her, it gives me peace of mind. They are responsive and attentive and caring. I am a current client of this provider

5 5 1

Julie S_23 2022-10-11 For the most part, we have been satisfied with them, even when we have a few bumps in the road. As far as the quality of care, the agency is very responsive. They almost always have a quick response with everything. They just don't have enough people. I am a current client of this provider

5 4 1

Anonymous_5865 2022-09-30 They have helped the most because their services are critical to Sherry's care. They could improve by providing basic services. I am a current client of this provider

5 4 1

Sherry S_6 2022-09-15 I would like responses a little sooner than I do when I send emails about appointments. It seems like the people that I encounter through them have been good. I am a current client of this provider

5 4 1

Grace C_4 2022-09-14 They put the client to bed for me. They have excellent staff. I am a current client of this provider

5 5 1

Mary Jane R 2022-08-24 One of my wife's problems is not being able to see and they have helped us switch to audibles. That has helped her to still be exposed to books. They are responsive and attentive. They come to our house for an hour or two and help with a variety of things. I am a current client of this provider

5 4 1

Dona B_2 2022-08-19 One person really helps with light housekeeping and meal preparation for the client. They're very responsive and responsible. I am a current client of this provider

5 5 1

Anonymous_6422 2022-08-19 It has had a positive impact, the people are very friendly and talkative and make her comfortable and take care of all her needs. I really like everything, the people are genuinely trying to help. They come and go at their time schedule always earlier, and they also were recommended by someone we one. I am a current client of this provider

5 5 1

Marianne D 2022-08-11 They keep in touch if she isn't doing well and if she is sick. They have been very good and very helpful. I am a current client of this provider

5 5 1

Beverley M 2022-07-21 They are knowledgeable. I like that they are very reliable. I am a current client of this provider

5 5 1

Mary J_48 2022-07-21 It has been a game changer. I appreciate their flexibility, they have helped with the scheduling. I am a current client of this provider

5 5 1

Paula K_8 2022-07-12 The agency provided me with a companion. I like this agency because the caregiver was trained well. I am a past client of this provider

5 5 1

Gail H_7 2022-06-28 They were always available. I liked that they were friendly and had good customer service. I am a past client of this provider

5 5 1

Maiselle S 2022-06-22 They have helped the most with daily living. I would tell a friend that the caregivers have all been good. I am a current client of this provider

5 5 1

Guli D 2022-06-09 The weekday one is excellent but the weekend one is not so good. The caregivers could have a greater impact if there were better weekend caregivers. The weekday one is great but the weekend ones are not so great so it would be better if they could all have the same quality care as the weekday person. The agency needs to improve consistency in the caregivers. I have an excellent caregiver and all the rest are not so good. I am a current client of this provider

5 4 1

Anonymous_6065 2022-05-26 The caregiver is very responsive to my needs. I like my aid that comes out. I am a current client of this provider

5 5 1

Peter S_8 2022-05-11 I prefer to have a caregiver Monday, Wednesday, and Friday. For 3 years I had an outstanding caregiver. I am a current client of this provider

5 4 1

Anonymous_6061 2022-05-11 The caregivers don't seem to how to engage with the client and English is not their first language. I would like them to train their employees better. I am a current client of this provider

5 3 1

Pam B_12 2022-05-11 It was only 4 hours a day but was a huge blessing for me. They were consistent. They were trustworthy. I am a past client of this provider

5 5 1

Pat B_17 2022-04-29 The most helpful is that they were fast, the help was on time and competent. They were excellent at being caring, compassionate, and highly skilled. I am a past client of this provider

5 5 1

George Patrick C 2022-04-26 My caregiver could have a greater impact if she came every day. She only comes two days a week. I like the person that comes and spends time with me. I like their person in the field that actually provides the service. I am a current client of this provider

5 4 1

Karla P 2022-04-26 She only had them for a few days, but they did a good job. They made sure that she was safe and okay. They were great, I liked that they were very responsive. I am a past client of this provider

5 5 1

Charlene B_2 2022-03-08 I have been able to get out and do stuff. Our care has been good and accommodating. It has been an overall good experience. I am a current client of this provider

5 5 1

Emma Jean P 2022-02-23 They are always on time They are attentive to my mother. I am a current client of this provider

5 5 1

Joe T_9 2022-02-08 My parents wouldn't be in the comfort of their own home. I like the fact that they are flexible. I am a current client of this provider

5 5 1

Patricia T_12 2022-01-28 My mom is on hospice and I am working from home we really needed them. I really like that they are very responsive and they are upfront with the cost and with everything. They are easy to work with and the caregivers are great. I am a current client of this provider

5 5 1

Jon a 2022-01-27 They could figure out a way to let me walk. They are friendly and quite professional. I am a current client of this provider

5 5 1

Maureen G_2 2022-01-13 They help us most by sending caregivers who are patient, skilled, and caring. The people we have helping us are amazing and they are easy to deal with. I am a current client of this provider

5 5 1

Sonja D 2022-01-13 They have good communication. They are reliable, dedicated, and have good customer service. I am a current client of this provider

5 5 1

Colleen D_3 2022-01-13 They gave us a dedicated caregiver. They are responsive and they have great quality care givers. I am a past client of this provider

5 5 1

Anonymous_5532 2021-12-09 It helps me, so I can do errands while he's there with my husband. The gentleman that helps us is very considerate and pleasant. I am a current client of this provider

5 5 1

Cecelia W_1 2021-11-19 It's been nice for my mom to socialize with someone else. The services have worked out really well. They're very responsive to our concerns, and it was easy to set up services with them. I am a current client of this provider

5 5 1

John M_73 2021-11-12 They are always helpful and they are always there for me. They do what I ask them to do and they are enduring for me. I am a current client of this provider

5 5 1

Ronald K_5 2021-11-12 They come and go on time. They prepare meals for me and they taste good. I like that they get the job done. I am a current client of this provider

5 5 1

Anonymous_5368 2021-11-08 I like that they do anything that I ask very well. I like the quality of the help. I am a current client of this provider

5 5 1

Lawrence S_5 2021-10-26 I have no complaints, they were there when I needed them. I wasn't with them long enough to offer any suggestions. I am a past client of this provider

5 4 1

Anonymous_5262 2021-10-22 I am old so they are able to help me. They are very experienced. They are very responsive. They answer the phone and very helpful. I am a current client of this provider

5 5 1

Nicholas H_1 2021-10-15 They have sent me very good caregivers, who are always alert and paying attention to the patient. . I like that their caregivers and the staff I have spoken to are very helpful. I am a current client of this provider

5 5 1

Carline H 2021-10-15 I don't know what we'd do without them! We've had good luck with the people who have helped us out for several years. I am a current client of this provider

5 5 1

Colleen D_2 2021-08-30 The caregiver does not do much more than provide transportation for him right now. They are responsive and we like our caregivers. I am a current client of this provider

5 4 1

William H_16 2021-08-26 I don't know what I would do without them. I'm very likely to recommend them. I like that they know what they're doing. I am a current client of this provider

5 5 1

Jeanette S_4 2021-08-26 They get her up. They transfer her from her bed to her wheelchair. The service was easy to set up and arrange. The aides are on time. They communicate well. I am a current client of this provider

5 5 1

Colin H 2021-08-17 They make life easier by helping me not have to bathe him. It is very good, and the caregiver is marvelous, and we have a good routine. I am a current client of this provider

5 5 1

LouAnn T 2021-02-24 Both of the caregivers were wonderful with taking care of my father. They made his life as comfortable as possible. They did a wonderful job! They were very good companions. I am a past client of this provider

5 5 1

Scott M_10 2021-01-28 It's been really good, quality care. I never used another agency. The heath aides have been very attentive. I am a current client of this provider

5 5 1

Edgardo D 2020-12-19 I have difficulty getting to doctor appointments. If I didn't have them, I'd have to call my daughter all the time. It makes my life and the lives of others easier. The service is very good. They are very nice. I am a current client of this provider

5 4 1

Joan H_17 2020-11-21 They provide care so I don't have to be here. The first caregiver we had was okay, but the second one is fantastic. They seem to be less trusting of the second caregiver. Something seems off with how they treat our current caregiver. I am very happy with her. I am a current client of this provider

5 5 1

Michelle M_17 2020-10-24 The caregivers have made significant changes in our life. The caregivers help with basically everything we need. They help her get dressed and stay clean. This agency is extraordinarily responsive. I am a current client of this provider

5 5 1

Michelle M_16 2020-09-30 They were a godsend. It is not as crucial now as it was at first, but their services are still a lifeline. My mother had severe difficulties when she was discharged from a facility. She was not in a great situation, and I was impressed with the precautions that Paragon took in protecting her and the aides. This was during a very difficult time with COVID-19, but they did such a good job, even with a patient who was contagious. I am a current client of this provider

5 5 1

Ruth G_4 2020-07-28 We couldn't manage without the services! They are helping my mom after she fell and broke a hip. I just recommended them to my cousin. The office staff is kind and understanding. I am a current client of this provider

5 5 1

Linda G_13 2020-06-24 They have saved him from falling and getting hurt. They send high-quality caregivers. I am a current client of this provider

5 4 1

Anonymous_3323 2020-02-26 Her illness didn't allow the client to fully appreciate the services. They could send better qualified caregivers. Some of them wouldn't do certain things that we asked. I am a past client of this provider

5 3 1

John_Grandaddy 2019-02-05 * * Outstanding Prompt Services * * PARAGON responded quickly & booked caregivers within 12 hours from request in difficult situations. I continue to be impressed & satisfied. My Medical Needs: I fell in early January 2019 & had a blood spot on my brain. After few weeks of inpatient, i was told to hire a caregiver to help me. And I went home in wheelchair, for the first time. First Agency - Disappointed I hired another agency recommended by hospital which was disappointing. I told them I needed help walking my dog & there was big miscommunication. One of their caregivers was uncomfortable with dogs & wouldn't help me take my dog out. Called the corporate office & told me that is their policy & I'd have to hire someone as dog walker. Their caregivers were good. Then, I chose Paragon & been happy about my decision. PARAGON - Still using, and I would hire them again. I've told several friends about Paragon. If i was hiring caregivers for my children, family, no question I'd use Paragon. My schedule sometimes fluctuates due to medical appointments, etc. To me they've been flexible. Services provided They provided me caregivers who helped me With daily grooming, mobility, running errands (grocery run),, drive me to medical appointment, cleaning clothes, dishes, & my condo. I didn't know they would do all that. I'm a new client & hope I'm not over exuberant. Just sharing my experience which has been good in a difficult time in my life. For me, my continued recovery wouldn't have been this far without their help. I am a current client of this provider

5 5 1

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2022, 2023

Paragon Home Care (800) 973-1841

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Reviews of Paragon Home Care

70 Reviews Write a review

Home Care Reviews for Paragon Home Care

February 27, 2023

By Carol T_12

I am a current client of this provider

I like the personnel they have chosen. I like the 2 caregiver they send. They best thing is the quality of care.

February 27, 2023

By Peggy W_11

I am a current client of this provider

The care is for my mom, so it gives her the help she needs. They're nice, responsive, and we really like our caregiver.

February 13, 2023

By Patricia C_16

I am a current client of this provider

The agency has made my experience positive because it is easy to make changes. I like Paragon Home Care because the staff is easy to get along with.

Provider Response

Miss Patricia, thank you so much for sharing this wonderful feedback. We are elated that you are happy with the services we provide. It is truly our honor to be of service. As always, please don't hesitate to call on us if there is anything we can do to improve!

February 08, 2023

By Jacquelyn A_1

I am a current client of this provider

They have returned phone calls quickly and found replacements when needed as well as arranging long term care invoices for us. The person they have sent to provide care for my mother is fantastic.

January 25, 2023

By Marion C_6

I am a past client of this provider

They sent a caregiver who was wonderful. I like that they are responsive and polite.

January 25, 2023

By Eileen B_9

I am a current client of this provider

They've delightful and lovely. I like the person that cares for me.

January 24, 2023

By Angela C_12

I am a current client of this provider

It has helped take the burden off my mother, who was the primary caregiver. They have been very flexible and accommodating.

December 27, 2022

By Joe T_7

I am a current client of this provider

They could not live at home with the care. I like that they are flexible.

December 27, 2022

By Liz B_4

I am a current client of this provider

We know someone is here with my dad. I like how they found an aide quickly.

Provider Response

Thank you for your feedback Liz. I'm glad we got it right! Please don't hesitate to call us if there's ever a problem. Thank you for your trust in us - we will keep working hard to continue to earn it! :)

December 27, 2022

By Anita S_4

I am a current client of this provider

They can run errands for me. I would like to see better confirmation as to when someone is going to be coming. I don't need them always twice a week.

December 10, 2022

By Carolyn S_28

I am a current client of this provider

I rate Paragon Home Care highly because they are very understanding with our needs. Paragon Home Care is very flexible with our time. Paragon Home Care has reasonable prices.

November 23, 2022

By Peggy E_2

I am a current client of this provider

They could train the people. They could be consistent in who they send. They need to train their people. They change the caregivers every 2 weeks, and I have to retrain them.

November 22, 2022

By Anita D_7

I am a current client of this provider

They provide a really good person to take care of my dad. I like the person that takes care of my dad.

November 16, 2022

By Kathleen S_21

I am a current client of this provider

My caregiver helps me with running errands. I like the woman that works with us, she is a lovely person.

November 10, 2022

By Vim M

I am a current client of this provider

They are excellent. It is very helpful that they make appointments for me and take notes during my doctor visits. I like that they treat you like a human.

October 28, 2022

By Anonymous_3496

I am a current client of this provider

The provider has helped me the most with daily things. They have been dependable, reliable and responsive when I have need help.

Provider Response

Dear client - thank you for taking the time to share this insight - and we're glad to hear that you are very happy with the caregiver you have now! We hope that continues in the future - but in case you ever are not satisfied, we'd love to hear from you to have the chance to address and correct the issue. As you might imagine, caregiving is not a one-size-fits-all, and although we work hard to try to match the best caregiver for each client, it's the feedback we get that will ultimately help us get to the optimum level of service. Thanks again for continuing to trust in us for your care!

October 21, 2022

By Russell B_5

I am a current client of this provider

She helps me bathe and do hand exercises - things I can't do on my own. It would help if the caregiver spoke better English.

October 18, 2022

By Mildred A_2

I am a current client of this provider

My mom really likes her, it gives me peace of mind. They are responsive and attentive and caring.

October 11, 2022

By Julie S_23

I am a current client of this provider

For the most part, we have been satisfied with them, even when we have a few bumps in the road. As far as the quality of care, the agency is very responsive. They almost always have a quick response with everything. They just don't have enough people.

September 30, 2022

By Anonymous_5865

I am a current client of this provider

They have helped the most because their services are critical to Sherry's care. They could improve by providing basic services.

September 15, 2022

By Sherry S_6

I am a current client of this provider

I would like responses a little sooner than I do when I send emails about appointments. It seems like the people that I encounter through them have been good.

September 14, 2022

By Grace C_4

I am a current client of this provider

They put the client to bed for me. They have excellent staff.

August 24, 2022

By Mary Jane R

I am a current client of this provider

One of my wife's problems is not being able to see and they have helped us switch to audibles. That has helped her to still be exposed to books. They are responsive and attentive. They come to our house for an hour or two and help with a variety of things.

August 19, 2022

By Dona B_2

I am a current client of this provider

One person really helps with light housekeeping and meal preparation for the client. They're very responsive and responsible.

August 19, 2022

By Anonymous_6422

I am a current client of this provider

It has had a positive impact, the people are very friendly and talkative and make her comfortable and take care of all her needs. I really like everything, the people are genuinely trying to help. They come and go at their time schedule always earlier, and they also were recommended by someone we one.

August 11, 2022

By Marianne D

I am a current client of this provider

They keep in touch if she isn't doing well and if she is sick. They have been very good and very helpful.

Provider Response

Thank you for the positive feedback Ms. Marianne. We are glad you are happy with our services. Please don't hesitate to let us know if there is anything we can do better. We appreciate your continued trust in us!

July 21, 2022

By Beverley M

I am a current client of this provider

They are knowledgeable. I like that they are very reliable.

Provider Response

Ms. Beverley - thank you for the kind words. We are lucky to count you among our clients. Please don't hesitate to call anyone on your team if there is anything we could do better in the meantime. Cheers!

July 21, 2022

By Mary J_48

I am a current client of this provider

It has been a game changer. I appreciate their flexibility, they have helped with the scheduling.

July 12, 2022

By Paula K_8

I am a past client of this provider

The agency provided me with a companion. I like this agency because the caregiver was trained well.

Provider Response

Ms. Paula. Thank you for sharing your feedback. I'm glad that the effort we place in on-boarding and training our caregiving staff is being reflected in your experience. Please don't hesitate to call us if you have any feedback on how we can further improve on our services.

June 28, 2022

By Gail H_7

I am a past client of this provider

They were always available. I liked that they were friendly and had good customer service.

June 22, 2022

By Maiselle S

I am a current client of this provider

They have helped the most with daily living. I would tell a friend that the caregivers have all been good.

June 09, 2022

By Guli D

I am a current client of this provider

The weekday one is excellent but the weekend one is not so good. The caregivers could have a greater impact if there were better weekend caregivers. The weekday one is great but the weekend ones are not so great so it would be better if they could all have the same quality care as the weekday person. The agency needs to improve consistency in the caregivers. I have an excellent caregiver and all the rest are not so good.

May 26, 2022

By Anonymous_6065

I am a current client of this provider

The caregiver is very responsive to my needs. I like my aid that comes out.

Provider Response

Thank you for your kind words. Happy to hear that you are satisfied with our services!

May 11, 2022

By Peter S_8

I am a current client of this provider

I prefer to have a caregiver Monday, Wednesday, and Friday. For 3 years I had an outstanding caregiver.

Provider Response

Thank you Mr. Peter S. for sharing your thoughts. So glad you've been happy with your long-time caregiver. Please don't hesitate to call the office team if you want to make adjustments to your schedule. All the best.

May 11, 2022

By Anonymous_6061

I am a current client of this provider

The caregivers don't seem to how to engage with the client and English is not their first language. I would like them to train their employees better.

Provider Response

Thank you Anonymous_6061 for your honest feedback. We provide mandatory paid training/orientation for all new hires to ensure that they have the minimum foundation for providing excellent care for our clients. Unfortunately, given the current labor market, the home care industry - at least in this market - is predominantly made up of foreign nationals. Regardless, we make our hiring decisions based on candidates' caregiving skills/passion and don't disqualify anyone based on race, ethnicity or national origin. It's always a challenge however, when there is a communication challenge and we can work with you to identify a new aide who might be an improvement. Please don't hesitate to call our office to discuss. Thank you!

May 11, 2022

By Pam B_12

I am a past client of this provider

It was only 4 hours a day but was a huge blessing for me. They were consistent. They were trustworthy.

Provider Response

Thank you for taking the time to provide the feedback Ms. Pam B. We are so glad we did a good job for you. Please don't hesitate to call us if you need help again in the future (though we sincerely hope not to hear from you!:)) Cheers! From all of us at Paragon Home Care.

April 29, 2022

By Pat B_17

I am a past client of this provider

The most helpful is that they were fast, the help was on time and competent. They were excellent at being caring, compassionate, and highly skilled.

April 26, 2022

By George Patrick C

I am a current client of this provider

My caregiver could have a greater impact if she came every day. She only comes two days a week. I like the person that comes and spends time with me. I like their person in the field that actually provides the service.

April 26, 2022

By Karla P

I am a past client of this provider

She only had them for a few days, but they did a good job. They made sure that she was safe and okay. They were great, I liked that they were very responsive.

March 08, 2022

By Charlene B_2

I am a current client of this provider

I have been able to get out and do stuff. Our care has been good and accommodating. It has been an overall good experience.

February 23, 2022

By Emma Jean P

I am a current client of this provider

They are always on time They are attentive to my mother.

February 08, 2022

By Joe T_9

I am a current client of this provider

My parents wouldn't be in the comfort of their own home. I like the fact that they are flexible.

January 28, 2022

By Patricia T_12

I am a current client of this provider

My mom is on hospice and I am working from home we really needed them. I really like that they are very responsive and they are upfront with the cost and with everything. They are easy to work with and the caregivers are great.

January 27, 2022

By Jon a

I am a current client of this provider

They could figure out a way to let me walk. They are friendly and quite professional.

January 13, 2022

By Maureen G_2

I am a current client of this provider

They help us most by sending caregivers who are patient, skilled, and caring. The people we have helping us are amazing and they are easy to deal with.

Provider Response

Thank you Maureen for taking the time to share your feedback - and thank you for trusting in us to provide care for your loved one(s)!! :)

January 13, 2022

By Sonja D

I am a current client of this provider

They have good communication. They are reliable, dedicated, and have good customer service.

January 13, 2022

By Colleen D_3

I am a past client of this provider

They gave us a dedicated caregiver. They are responsive and they have great quality care givers.

December 09, 2021

By Anonymous_5532

I am a current client of this provider

It helps me, so I can do errands while he's there with my husband. The gentleman that helps us is very considerate and pleasant.

November 19, 2021

By Cecelia W_1

I am a current client of this provider

It's been nice for my mom to socialize with someone else. The services have worked out really well. They're very responsive to our concerns, and it was easy to set up services with them.

Provider Response

Ms. Cecilia. We are so glad you are pleased and things have gone well with the services for your mom. Thank you for sharing your feedback with us. We are always eager to hear - the good, the bad, and even the ugly - with the aim of constantly improving. Cheers.

November 12, 2021

By John M_73

I am a current client of this provider

They are always helpful and they are always there for me. They do what I ask them to do and they are enduring for me.

November 12, 2021

By Ronald K_5

I am a current client of this provider

They come and go on time. They prepare meals for me and they taste good. I like that they get the job done.

Provider Response

Dear Mr. Ronald. Thank you for taking the time to share your experience with us. We are so glad you are happy with your team. As always, please don't hesitate to call our office if you need anything or have concerns. Thanks again!

November 08, 2021

By Anonymous_5368

I am a current client of this provider

I like that they do anything that I ask very well. I like the quality of the help.

October 26, 2021

By Lawrence S_5

I am a past client of this provider

I have no complaints, they were there when I needed them. I wasn't with them long enough to offer any suggestions.

October 22, 2021

By Anonymous_5262

I am a current client of this provider

I am old so they are able to help me. They are very experienced. They are very responsive. They answer the phone and very helpful.

October 15, 2021

By Nicholas H_1

I am a current client of this provider

They have sent me very good caregivers, who are always alert and paying attention to the patient. . I like that their caregivers and the staff I have spoken to are very helpful.

October 15, 2021

By Carline H

I am a current client of this provider

I don't know what we'd do without them! We've had good luck with the people who have helped us out for several years.

Provider Response

Thank you for the kind words and for taking the time to share your experience Ms. Carline!! Most of all, thank you for your trust in us to provide you the assistance you seek. Cheers!

August 30, 2021

By Colleen D_2

I am a current client of this provider

The caregiver does not do much more than provide transportation for him right now. They are responsive and we like our caregivers.

Provider Response

Thank you for the feedback Ms. Colleen. I am glad that you like your caregivers and the service. However, if you feel the caregivers can/should be doing more, please let us know so that we can coach them - and/or formally update the careplan - to add those additional duties into their job description. Please give me a call directly so we can discuss any possible improvement plans! Thank you!

August 26, 2021

By William H_16

I am a current client of this provider

I don't know what I would do without them. I'm very likely to recommend them. I like that they know what they're doing.

August 26, 2021

By Jeanette S_4

I am a current client of this provider

They get her up. They transfer her from her bed to her wheelchair. The service was easy to set up and arrange. The aides are on time. They communicate well.

August 17, 2021

By Colin H

I am a current client of this provider

They make life easier by helping me not have to bathe him. It is very good, and the caregiver is marvelous, and we have a good routine.

February 24, 2021

By LouAnn T

I am a past client of this provider

Both of the caregivers were wonderful with taking care of my father. They made his life as comfortable as possible. They did a wonderful job! They were very good companions.

January 28, 2021

By Scott M_10

I am a current client of this provider

It's been really good, quality care. I never used another agency. The heath aides have been very attentive.

Provider Response

Thank you for the kind words Scott. We are glad you are getting the service that we strive to achieve. Please don't hesitate to let us know if/how we can do even better!

December 19, 2020

By Edgardo D

I am a current client of this provider

I have difficulty getting to doctor appointments. If I didn't have them, I'd have to call my daughter all the time. It makes my life and the lives of others easier. The service is very good. They are very nice.

November 21, 2020

By Joan H_17

I am a current client of this provider

They provide care so I don't have to be here. The first caregiver we had was okay, but the second one is fantastic. They seem to be less trusting of the second caregiver. Something seems off with how they treat our current caregiver. I am very happy with her.

October 24, 2020

By Michelle M_17

I am a current client of this provider

The caregivers have made significant changes in our life. The caregivers help with basically everything we need. They help her get dressed and stay clean. This agency is extraordinarily responsive.

September 30, 2020

By Michelle M_16

I am a current client of this provider

They were a godsend. It is not as crucial now as it was at first, but their services are still a lifeline. My mother had severe difficulties when she was discharged from a facility. She was not in a great situation, and I was impressed with the precautions that Paragon took in protecting her and the aides. This was during a very difficult time with COVID-19, but they did such a good job, even with a patient who was contagious.

Provider Response

Dear Michelle M-16. Thank you for your testimonial - and for trusting in us to provide assistance for your mother! Please don't hesitate to call us if there are ever questions or ways in which we can do better!

July 28, 2020

By Ruth G_4

I am a current client of this provider

We couldn't manage without the services! They are helping my mom after she fell and broke a hip. I just recommended them to my cousin. The office staff is kind and understanding.

June 24, 2020

By Linda G_13

I am a current client of this provider

They have saved him from falling and getting hurt. They send high-quality caregivers.

Provider Response

Dear Linda G: thank you for taking the time to share this feedback. We are glad that we have been helpful in caring for your loved one, and appreciate your continued trust in us. We promise to continue to earn that trust everyday.

February 26, 2020

By Anonymous_3323

I am a past client of this provider

Her illness didn't allow the client to fully appreciate the services. They could send better qualified caregivers. Some of them wouldn't do certain things that we asked.

Provider Response

Thank you for sharing this feedback. I'm sorry to hear that there were some aides who didn't meet the needs or provide the services requested. Please don't hesitate to call me directly, as I would love to hear more, with the aim of ensuring continuous improvement. Thanks again for your time and for your trust in us in providing care for your loved one!

February 05, 2019

By John_Grandaddy

I am a current client of this provider

* * Outstanding Prompt Services * * PARAGON responded quickly & booked caregivers within 12 hours from request in difficult situations. I continue to be impressed & satisfied. My Medical Needs: I fell in early January 2019 & had a blood spot on my brain. After few weeks of inpatient, i was told to hire a caregiver to help me. And I went home in wheelchair, for the first time. First Agency - Disappointed I hired another agency recommended by hospital which was disappointing. I told them I needed help walking my dog & there was big miscommunication. One of their caregivers was uncomfortable with dogs & wouldn't help me take my dog out. Called the corporate office & told me that is their policy & I'd have to hire someone as dog walker. Their caregivers were good. Then, I chose Paragon & been happy about my decision. PARAGON - Still using, and I would hire them again. I've told several friends about Paragon. If i was hiring caregivers for my children, family, no question I'd use Paragon. My schedule sometimes fluctuates due to medical appointments, etc. To me they've been flexible. Services provided They provided me caregivers who helped me With daily grooming, mobility, running errands (grocery run),, drive me to medical appointment, cleaning clothes, dishes, & my condo. I didn't know they would do all that. I'm a new client & hope I'm not over exuberant. Just sharing my experience which has been good in a difficult time in my life. For me, my continued recovery wouldn't have been this far without their help.

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About Paragon Home Care

Paragon Home Care is a local, private duty home care agency providing non-medical home care services to assist with the activities of daily living. We are striving to be Northern Virginia's premier home care provider. Our goal is to serve as an advocate and extended family caregiver to our clients and their loved ones - helping them achieve the goal of continuing to live at home. We recognize that no two clients are the same, and we invest time and effort to ensure that we tailor each plan of care with the aim of maximizing the level of care - and comfort - that we provide.

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