Paragon Home Care Mclean, VA

Offers Home Care

8 Reviews
Call (800) 973-1841
Paragon Home Care (800) 973-1841
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Reviews of Paragon Home Care

8 Reviews Write a review

Home Care Reviews for Paragon Home Care

March 19, 2020

By Anonymous_3496

I am a current client of this provider

The one I have right now is great. I don't like when they are intrusive and get into my business. It has been on and off. I have had some good people and some not so good people. The one I have right now is great.

Provider Response

Dear client - thank you for taking the time to share this insight - and we're glad to hear that you are very happy with the caregiver you have now! We hope that continues in the future - but in case you ever are not satisfied, we'd love to hear from you to have the chance to address and correct the issue. As you might imagine, caregiving is not a one-size-fits-all, and although we work hard to try to match the best caregiver for each client, it's the feedback we get that will ultimately help us get to the optimum level of service. Thanks again for continuing to trust in us for your care!

February 26, 2020

By Anonymous_3323

I am a past client of this provider

Her illness didn't allow the client to fully appreciate the services. They could send better qualified caregivers. Some of them wouldn't do certain things that we asked.

Provider Response

Thank you for sharing this feedback. I'm sorry to hear that there were some aides who didn't meet the needs or provide the services requested. Please don't hesitate to call me directly, as I would love to hear more, with the aim of ensuring continuous improvement. Thanks again for your time and for your trust in us in providing care for your loved one!

January 22, 2020

By Eleanor D_3

I am a current client of this provider

I wish there was more time so the caregiver can get more used to his demeanor. I have had some issues with their billing process and I have had to call several times to correct my address and the spelling of my name.

Provider Response

Thank you for your feedback and for taking the time to share! We can certainly make adjustments to the time our caregiver has to help our aide get more familiar and used to the client's demeanor. We base the time frame on the request of our clients and try to do our best to make the most of the time we have there. With regard to our billing, we acknowledge that recent staffing changes - and training of new people on our process - caused some hiccups, which we hope to have resolved. Thank you again for your continued trust and helping us to be the best company we can be!

February 05, 2019

By John_Grandaddy

I am a current client of this provider

* * Outstanding Prompt Services * * PARAGON responded quickly & booked caregivers within 12 hours from request in difficult situations. I continue to be impressed & satisfied. My Medical Needs: I fell in early January 2019 & had a blood spot on my brain. After few weeks of inpatient, i was told to hire a caregiver to help me. And I went home in wheelchair, for the first time. First Agency - Disappointed I hired another agency recommended by hospital which was disappointing. I told them I needed help walking my dog & there was big miscommunication. One of their caregivers was uncomfortable with dogs & wouldn't help me take my dog out. Called the corporate office & told me that is their policy & I'd have to hire someone as dog walker. Their caregivers were good. Then, I chose Paragon & been happy about my decision. PARAGON - Still using, and I would hire them again. I've told several friends about Paragon. If i was hiring caregivers for my children, family, no question I'd use Paragon. My schedule sometimes fluctuates due to medical appointments, etc. To me they've been flexible. Services provided They provided me caregivers who helped me With daily grooming, mobility, running errands (grocery run),, drive me to medical appointment, cleaning clothes, dishes, & my condo. I didn't know they would do all that. I'm a new client & hope I'm not over exuberant. Just sharing my experience which has been good in a difficult time in my life. For me, my continued recovery wouldn't have been this far without their help.
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About Paragon Home Care

Paragon Home Care is a local, private duty home care agency providing non-medical home care services to assist with the activities of daily living. We are striving to be Northern Virginia's premier home care provider. Our goal is to serve as an advocate and extended family caregiver to our clients and their loved ones - helping them achieve the goal of continuing to live at home. We recognize that no two clients are the same, and we invest time and effort to ensure that we tailor each plan of care with the aim of maximizing the level of care - and comfort - that we provide.


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Services and Amenities of Paragon Home Care

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Specialty Training Modules On Numerous Topics

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Virginia Dept of Health: HCO License

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Paragon Home Care

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