They do my laundry and shop for food for me.
I like the caregiver that they sent me.
Paragon Home Care Mclean, VA
Offers Home Care
15 Reviews
Call
(800) 973-1841
Reviews of Paragon Home Care
Home Care Reviews for Paragon Home Care
March 31, 2021
I am a current client of this provider
February 24, 2021
I am a past client of this provider
Both of the caregivers were wonderful with taking care of my father. They made his life as comfortable as possible.
They did a wonderful job! They were very good companions.
January 28, 2021
I am a current client of this provider
It's been really good, quality care.
I never used another agency. The heath aides have been very attentive.
Provider Response
Thank you for the kind words Scott. We are glad you are getting the service that we strive to achieve. Please don't hesitate to let us know if/how we can do even better!
December 19, 2020
I am a current client of this provider
I have difficulty getting to doctor appointments. If I didn't have them, I'd have to call my daughter all the time. It makes my life and the lives of others easier.
The service is very good. They are very nice.
November 21, 2020
I am a current client of this provider
They provide care so I don't have to be here.
The first caregiver we had was okay, but the second one is fantastic. They seem to be less trusting of the second caregiver. Something seems off with how they treat our current caregiver. I am very happy with her.
October 24, 2020
I am a current client of this provider
The caregivers have made significant changes in our life. The caregivers help with basically everything we need. They help her get dressed and stay clean.
This agency is extraordinarily responsive.
September 30, 2020
I am a current client of this provider
They were a godsend. It is not as crucial now as it was at first, but their services are still a lifeline.
My mother had severe difficulties when she was discharged from a facility. She was not in a great situation, and I was impressed with the precautions that Paragon took in protecting her and the aides. This was during a very difficult time with COVID-19, but they did such a good job, even with a patient who was contagious.
Provider Response
Dear Michelle M-16. Thank you for your testimonial - and for trusting in us to provide assistance for your mother! Please don't hesitate to call us if there are ever questions or ways in which we can do better!
July 28, 2020
I am a current client of this provider
We couldn't manage without the services! They are helping my mom after she fell and broke a hip.
I just recommended them to my cousin. The office staff is kind and understanding.
June 24, 2020
I am a current client of this provider
They have saved him from falling and getting hurt.
They send high-quality caregivers.
Provider Response
Dear Linda G: thank you for taking the time to share this feedback. We are glad that we have been helpful in caring for your loved one, and appreciate your continued trust in us. We promise to continue to earn that trust everyday.
May 26, 2020
I am a current client of this provider
I like that they keep the house clean.
I like the people. We have used them several different times for different reasons and all the people we had we liked.
Provider Response
Thank you for the kind words and for taking the time to share your experience Ms. Carline!! Most of all, thank you for your trust in us to provide you the assistance you seek. Cheers!
April 28, 2020
I am a current client of this provider
They help her with daily activities and getting up and getting dressed. They have a positive attitude.
They found very qualified caregivers to help her.
Provider Response
Thank you Maureen for taking the time to share your feedback - and thank you for trusting in us to provide care for your loved one(s)!! :)
March 19, 2020
I am a current client of this provider
The one I have right now is great. I don't like when they are intrusive and get into my business.
It has been on and off. I have had some good people and some not so good people. The one I have right now is great.
Provider Response
Dear client - thank you for taking the time to share this insight - and we're glad to hear that you are very happy with the caregiver you have now! We hope that continues in the future - but in case you ever are not satisfied, we'd love to hear from you to have the chance to address and correct the issue. As you might imagine, caregiving is not a one-size-fits-all, and although we work hard to try to match the best caregiver for each client, it's the feedback we get that will ultimately help us get to the optimum level of service. Thanks again for continuing to trust in us for your care!
February 26, 2020
I am a past client of this provider
Her illness didn't allow the client to fully appreciate the services.
They could send better qualified caregivers. Some of them wouldn't do certain things that we asked.
Provider Response
Thank you for sharing this feedback. I'm sorry to hear that there were some aides who didn't meet the needs or provide the services requested. Please don't hesitate to call me directly, as I would love to hear more, with the aim of ensuring continuous improvement. Thanks again for your time and for your trust in us in providing care for your loved one!
January 22, 2020
I am a current client of this provider
I wish there was more time so the caregiver can get more used to his demeanor.
I have had some issues with their billing process and I have had to call several times to correct my address and the spelling of my name.
Provider Response
Thank you for your feedback and for taking the time to share! We can certainly make adjustments to the time our caregiver has to help our aide get more familiar and used to the client's demeanor. We base the time frame on the request of our clients and try to do our best to make the most of the time we have there. With regard to our billing, we acknowledge that recent staffing changes - and training of new people on our process - caused some hiccups, which we hope to have resolved. Thank you again for your continued trust and helping us to be the best company we can be!
February 05, 2019
I am a current client of this provider
* * Outstanding Prompt Services * *
PARAGON responded quickly & booked caregivers within 12 hours from request in difficult situations. I continue to be impressed & satisfied.
My Medical Needs:
I fell in early January 2019 & had a blood spot on my brain. After few weeks of inpatient, i was told to hire a caregiver to help me. And I went home in wheelchair, for the first time.
First Agency - Disappointed
I hired another agency recommended by hospital which was disappointing. I told them I needed help walking my dog & there was big miscommunication. One of their caregivers was uncomfortable with dogs & wouldn't help me take my dog out. Called the corporate office & told me that is their policy & I'd have to hire someone as dog walker. Their caregivers were good. Then, I chose Paragon & been happy about my decision.
PARAGON -
Still using, and I would hire them again. I've told several friends about Paragon. If i was hiring caregivers for my children, family, no question I'd use Paragon. My schedule sometimes fluctuates due to medical appointments, etc. To me they've been flexible.
Services provided
They provided me caregivers who helped me With daily grooming, mobility, running errands (grocery run),, drive me to medical appointment, cleaning clothes, dishes, & my condo. I didn't know they would do all that.
I'm a new client & hope I'm not over exuberant. Just sharing my experience which has been good in a difficult time in my life. For me, my continued recovery wouldn't have been this far without their help.
About Paragon Home Care
Paragon Home Care is a local, private duty home care agency providing non-medical home care services to assist with the activities of daily living. We are striving to be Northern Virginia's premier home care provider. Our goal is to serve as an advocate and extended family caregiver to our clients and their loved ones - helping them achieve the goal of continuing to live at home. We recognize that no two clients are the same, and we invest time and effort to ensure that we tailor each plan of care with the aim of maximizing the level of care - and comfort - that we provide.
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Services and Amenities of Paragon Home Care
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Specialty Training Modules On Numerous Topics
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Virginia Dept of Health: HCO License
