Visiting Angels Northern Neck & Middle Peninsula (NNMP)

Ed K_7

They help me out. I don't like the way they communicate. They have sent a great caregiver, she does a great job.

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Margie S_5

Blair has been wonderful and returns my calls quickly. We have had some hiccups and things are not perfect. We have had to address some concerns.

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Liz H_2

The agency provides very good people. I like that the agency has provided wonderful people for me.

Jay G_5

They have really helped me out, it allows me to take care of my property. They are great people.

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Charles W_27

They are available and very amenable. We have specific requests, and they recognize our idiosyncrasies. We are extremely pleased with what has happened so far. One of our ladies is very good.

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Brenda B_17

The caregivers provided were compatible with Otis, and they would do what he needed. They were able to provide excellent services.

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Anne M_23

Well, I'm feeling better, but she feels more like a companion now. I like how well they're run, and they do good assessments.

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Gary W_10

They help feed be, clean my house, wash my clothes. They do a lot of me. I would like them when they send someone, I would like them to come.

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Brett B_4

The social structure and support they give are good. They give care. The diversity of the caregivers is nice.

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Helen M_35

I am in the middle of decision about surgery and I needed help to daily tasks. They are prompt.

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Cheryle G

The providers help the most with bathing. I like that they're very reliable.

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Anonymous_1717069793

There are a bunch of different caregivers that are sent. Some are better than others. I like that they provide good service when I needed it.

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Dawn W_10

He had an issue with falling prior to getting help for him. Since being with him, he has not had an issue with falling at all. If he doesn't act normally, they insist him go to the hospital. They take a load off of us and are a huge help. The lady with him most of the time is amazing. They sit and talk when he has good days.

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Chris B_28

Almost everyone who came took good care of Donald. I don't know much about Visiting Angels other than dealing with the group. Blair helped me with so many things. Blair was fantastic.

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Anonymous_7521

It is helpful because I can't do these things by myself. I would like aides who know what they are doing.

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Laura S_30

The impact was helpful to me because I could leave the house. It is very expensive, but the care is great.

Carolyn W_14

She helps my husband because he needs help driving and being pushed around. It's just nice. I just like it. They are just good people.

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Mrs C_3

They need to do more work when I am there. They are caring and helpful.

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Randy K_2

They take my mom to town to get groceries. They are local. They are accessible. They seem to provide the quality of care I was looking for.

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Fred M_9

The agency has given the most help by assigning very good workers. I like the workers they have provided, they have been very good.

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Kraig P

They hire friendly and professional people. They are professional and they check in on us.

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Hazel J

They have made my experience positive because they help give my live-in caregiver a break. I would recommend them more if they didn't miss days that they were supposed to be here.

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Michael P_24

A live body is there for several hours in the evening to help him get situated for bed. They could be a little more proactive with the kind of clean up a nurse is supposed to do. They could have the people who provide the care be more proactive. They are very poor at cleaning up his accidents. We also had an instance where one of the Visiting Angels convinced the client to sign over his home to her so she could take care of him; we obviously stopped that from happening.

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George W_23

I usually give him a bath, as I was told they do not do all that. They just sit with him and do not do anything. I would want them to improve on by helping me clean the bathrooms.

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Gabrielle_1

They help me have a life outside of taking care of my father and they watch him while I go do what I need to do. I have been using them for over a year and they have helped me tremendously.

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James S_61

They are always there on time. You have to be good to make ruby to keep you in the house. They do what we ask them to do. They are very nice people. They are very flexible.

Suzanne R_6

They were attentive. I like that they are responsive they made the contracting easy and flexible.

Wanda H_4

A lot of times they just do not spend a lot of time in the room with her. I would recommend them because now we have better communication, and they are easy to work with.

Melissa D_6

They are very helpful. I like that they are very reliable in taking care of Mom.

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Rosemary M_13

Having someone to drive for him has been working well. I like that they are prompt.

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Thomas B_20

The client doesn't do much. The client insists on being in the bed the majority of the time. Until she is encouraged to get out of bed, I am not sure what more they could do. The caregivers cook her breakfast and her lunch. That is the main function they perform and are pretty much the only two things they do. I am not sure what the agency needs to improve on. I like that so far, they have been about 90% reliable and that's a good thing.

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Maxine S

They have been a blessing to me. They have a great attitude and concern for the patient. We are working towards getting to know each other. They know what they are doing and are interested in the patient. I would recommend them because they are very good and caring.

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Nancy C_32

She is always busy doing something and she does a good job on everything. I love my angel.

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Betty C_23

It would be a disaster if I didn't have them. I love how I can have someone I can trust while I'm away. They do everything in their power to take good care of Charles.

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Sherry I

She gets along with our dogs and know what to do They can send Kelly the aide we had originally.

Nora H_2

They help schedule doctors' visits and buying groceries. I think selection of the caregivers could be improved.

Susan S

I like that they are understanding. I like that they are reliable.

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Mary F_37

We are still working out some bugs. I like the caregivers that they have sent to me so far, because they have been very willing to help.

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Mrs. L_3

Everything has gone very well. I like that they are compassionate.

William L_17

My mother likes the aides. Their being there helps me in that I do not have to be there. They are very responsive.

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Ann H_30

We're very comfortable with each other. She's communicative. We get along just fine. I interviewed several women, and they were not to my satisfaction. I have a current woman coming in now. They could give a profile for the individual that comes each time.

Mary S

It feels like I have a confidante to confide in, and the care and concern that they give me is excellent. I would recommend them for the care and concern they show.

Mrs. A_2

My husband can't drive and I don't drive so they get us to his doctor's and eye appointments. Also his hair cuts and they take him up to put at the young golf range. The girl we have is very helpful with him. I like that they come in and all of them are very warm and outgoing. They are always smiling and wanting to do what you want to do. They are just good people.

Thomas G_15

It helps to have someone being there with him. My experience has been good. I can count on them to show up.

Anonymous_7289

The caregivers have been a big help to me! I would tell a friend that Visiting Angels has sent me caregivers that have been very kind.

Seletha W

They are on time and jump right in to help with him. I'm able to get out and take care of errands. They have been a release of stress. I like that the agency represents their caregivers. They give the clients the best care the can. They never leave me without help.

Stacy S_5

They can make our life easier by being more consistent and not sending so many caregivers. I would like them to improve the scheduling.

Russell H_2

They keep her company and take her vitals. They contact me and help me with my mother. They keep me updated.

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Mr. G_2

The caregivers from Visiting Angels help a lot. The agency is professional and knows what they are doing.

Charlie T_1

The Angels make sure she gets up and does her exercise. The services from Visiting Angles are very personal and they take good care of us.

Anonymous_7100

The caregiver is a good companion for Mildred. We didn't have a good experience with one fill in.

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Anonymous_7134

They not only support my mother, but they support me as well. I like that they know what they are doing.

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Olive T

The caregivers could have been more qualified. I liked the agency because they got me caregivers most of the time.

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Stephanie Y_1

My mom wouldn't let it be a fit. It wasn't about what they were offering, my mom wasn't ready to accept help yet. They're responsive and consistent in scheduling.

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Betty T_11

They do what we ask them to do. They do a good job.

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Mary P_47

We are still getting used to using the app to see who is on the schedule. They are great to work with. They understand our needs.

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Joy P_2

It has been a positive experience because they work with you, and they are communicative with me. I would recommend them because of the caregivers are very communicative and will talk to you.

Laurie J_1

It's the first agency we've dealt with. Our caretaker, Donnie, has been very personal, and after a couple of weeks it wasn't like a stranger was walking in, it was a friend. I like that they are very responsive and professional and if something is going wrong, I always have a notice. We moved out of town, and I will be able to contact a Visiting Angels office.

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Therese H

They help by making sure he showers and gets his pills. I like that they provide good care for my husband. Some are better than others at doing the light housework.

Laura L_12

They were very helpful. They need more training and compassion. Some are good, but some are okay.

Jennifer G_13

They help my cousin with her hair. I like that they have been very good at providing someone who is good with my cousin.

Anonymous_6753

The impact of these services have been wonderful, and everything the caregiver does for us has been helpful. One thing I would tell a friend about this agency is that the people are amazing.

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Cheryl Y_3

They provide care when I am not there, it makes my life easier. The staff is professional.

Anonymous_6760

They have helped the most by getting my mom in the shower more. I like that they have been very accommodating with the schedule.

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Dodie W_1

She truly has no memory of it. She doesn't remember that anyone has been there. At the moment it is very impactful. I like that they are very easy to work with.

Stewart H

They have a great attitude and are very customer focused. I like the quality of the caregivers.

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Gerald S_7

I don't know what she would do without them. We are lucky to have them. I would highly recommend them. When you call them, they are very good.

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Arpad K

They are always there for me, whenever I need them. I would tell a friend they hire very good people with care.

RRTR

VA provided in home care for my Mother. We used VA for about 7 months. Started out full care 24 hours a day, then reduced as Mom got better. Staff was very good about meeting our needs with changing hours. Always available for phone calls and emails. Being able to login to the daily schedule, tasks list, and the caregivers daily log was great. I could get online and see how Mom was doing.

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YoungSailor

This service has been wonderful with their caregivers and attention to detail. They are easy to communicate with and very understanding of all situations when they occur. Thank you for loving my mom and caring.

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Pam T_5

They reassigned different caregivers and have stayed in touch. We didn't have a really positive experience in the beginning, but the owners have improved things a whole lot. I would like all of the caregivers to be more consistent.

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Steve S_22

We can't leave mom alone so when the angels come they free us to do other things. They are friendly and confident.

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Anonymous_6540

They cared for my husband. I liked that they are dependable.

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Eric N_2

The agency is flexible. I like this agency because they responded to my needs quickly.

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Chillhopp

Excellent and friendly management made things very easy to get started. Ann was indeed an Angel and could not have been nicer!

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ReviewerFC090122A

I've been using Visiting Angels for 30 days or longer now. I think the service is superior to what I experienced with another time that I had people in the house. It was a little bumpy getting started, but they seemed to place people that are caring and knowledgeable. Frankly, I'm satisfied. They offer a mixture of things. They will come in and fix breakfast for you and see if you've got your meds. They don't give them to you, but they will remind you. There's a list of things that they do that is very helpful to somebody my age and condition. I use them five days a week. Most of the time, scheduling is very good. They've been a little bumpy on Saturdays and Sundays, but they've managed the last two Saturdays and Sundays. The caregiver is very nice.

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Sandra

At the moment, I like the person we have from Visiting Angels. She's terrific, very knowledgeable, and very kind. She's just great with my husband. She takes care of whatever he needs. Even if he gets upset, which he does because he can't do anything that he used to do anymore and he lashes out at all of us, she's very kind with him. She talks softly. She's great. I'm just very pleased with her. She comes five days a week, Mondays through Fridays. She's here from 10:00 am to 5:00 pm. He's mostly in a wheelchair, and she helps with toileting, showering, transferring, and fixing his food. Billing and scheduling are fine. Sometimes when the current caregiver has a doctor's appointment or something and they have to send someone else, they don't always have somebody they can send. I know they're having a hard time trying to find caregivers for all the people who are needing it now, but it hadn't really been a problem. I'm very pleased with them.

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Josephine

I'm a client of Visiting Angels. I like most their agreeability and their attention given to my needs. They're just here in case I need something, if something were to develop, or if I needed some assistance because I'm walking around. I'm not confined to a wheelchair or anything like that. I use them five days a week.

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Jane M

They made my life easier by being here for me. I am not helpless and able to do a lot for myself but they are here in case I struggle. I am 92 and have had vertigo. I would recommend them to others because they are reliable and they are doing well. They would have to be able to afford Visiting Angels though.

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Elaine J_1

They have helped my dad. I like their organization.

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Anonymous_6349

The caregivers were great. They were loving. The owner needs to take better care of her staff.

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Sandra W_20

They are good because they come up with ideas that are easy to work for him for his care. The caregivers that they sent out are good because they are there for him.

Kory P

He has been on a path of decline, he's getting the best care he can get. I like that they do what they say they are going to do.

Marian D_4

They were here to help him cook and clean the house. They helped with the things he wasn't able to do himself. I liked that they were really flexible. When he first got home they were here 24/7 and as he got back, they adjusted to his needs.

Barbara M

I had hurt myself falling and I am totally healed. I like the care and the people they match me with.

Andrew K_6

They have really helped by just being here for us when we need her. They do a good job. I really like that they seem to be conscientious and genuinely care.

Jim J_8

They have been sympathetic to the needs of Josephine. Mom is happy, and that's the ultimate objective. There are always things to talk about, but we do that. We've had good feelings about Visiting Angels. They have been responsive to schedule changes.

Penny M_7

Yolanda is a very experienced caregiver and she does a great job with him. I like the caregiver they sent to us, she has been great and they make sure she is here when we need her.

Anonymous_4998

Sometimes have 3 people a week and then they don't come back. I have to tell a new person every time what to do. I don't think they have enough caretakers. They should train the substitutes.

Sylvia M_3

It just started recently. They've helped quite a bit. I'm very pleased with all the Angels.

Kendra M

They are professional and knowledgeable.

Betty R_22

They tried to do anything that I asked of them. They took care of the cleaning and everything else. They can do a lot of things. I felt secure when they were here, and they were very pleasant.

RJ1953

We have care for my wife’s family in Maryland and so we were experienced a little when we were looking for a home care agency for my mom in Gloucester. this company has been the best of the 3 we have experience with. They are more reliable and it has made our lives so much easier to know moms care is taken care of. Office staff have been real nice and they always call me back if i have leave a voicemail. until you deal with an agency that doesn’t, you don’t realize how well staffed this Visiting Angels is.

Jim Q

She is very knowledgeable and she is able to coincide with any needs that my mother may need. They get along with her, too. It helps us out tremendously with her being here. It relieves stress for us to have someone here to take care of her during the day.

Joan K

They have good transportation. I am able to travel to where I need to be now.

Walter C_1

They are helpful and have great personalities. They are very helpful. They assess what the needs are and take care of it.

Bruce W_3

The way they treat my wife is awesome. If I was talking to a friend, I would tell them about how prompt and efficient the caregivers are. Visiting Angels taking care of my loved one impacts my life the most.

Sandra W_6

The caregiver that I have right now is wonderful. They do everything for my husband and will even go a step beyond. The services are a real, real, blessing. I couldn't take care of my husband, and it now allows me to get out and shop.

Margaret P_1

In addition to being company for my husband, they do light housework and that is just such a treat. They are very professional and kind. I've only run into good people. I need to get away, and they give me the time I need to go shopping and have time.

LOIS R

I like that they try to please. They help me do things that I don't want to deal with it.

Jim L_9

They are always on time. The thing that appealed to us is that there was always back up. We have been pleased with this and get my mother to appointments.

Marion B

We like the caregiver from Visiting Angels and we are matched up well. They help my loved one to become more mobile, and she has freed me up to be able to have a life.

Janie A

The caregiver they send out is very friendly and is like having a granddaughter in the house. They bonded very quickly. She helps my husband get out of bed and bathe. She takes a lot of pressure off of me.

Deborah T

When we talk to the personnel there, they're very kind. They were patient with us when we were doing the paperwork. It's not absolutely necessary at the moment, but when it was necessary, it was great. My mom has some dementia, so we needed someone in the house to be readily available if something happened.

William W

They do what my loved one requires. They come in and they do housework and fix meals. They look after her. They do things that I don't have to do. They take care of my loved one. It frees me up to whatever I want to do. Before the Angels came on the scene, I was the caregiver for her.