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Visiting Angels Northern Neck & Middle Peninsula (NNMP)

68 South Main Street, Kilmarnock, VA 22482

(800) 558-0653

Verified Partner

4.6

(104 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Visiting Angels Northern Neck & Middle Peninsula (NNMP) in Kilmarnock, Virginia

4.6

(104 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Brett B_4

    4

    June 28, 2024

    I am a current client of this provider

    The social structure and support they give are good. They give care. The diversity of the caregivers is nice.

    Provider Response

    Brett thank you for the positive feedback! I'm so glad we can create reliability for you. Everyone deserves to know what to expect and count on.

    Helen M_35

    5

    June 26, 2024

    I am a current client of this provider

    I am in the middle of decision about surgery and I needed help to daily tasks. They are prompt.

    Provider Response

    I'm so glad you enjoyed our prompt service! Thank you! -Jennifer, owner

    Cheryle G

    5

    June 12, 2024

    I am a current client of this provider

    The providers help the most with bathing. I like that they're very reliable.

    Anonymous_1717069793

    4

    May 30, 2024

    I am a current client of this provider

    There are a bunch of different caregivers that are sent. Some are better than others. I like that they provide good service when I needed it.

    Provider Response

    Thank you for your feedback. We're glad to hear that you've received good service when you needed it. We understand that different caregivers can have varying strengths, and we appreciate your patience. Your satisfaction is important to us, and we're here to ensure you receive the best care possible.

    Dawn W_10

    5

    May 13, 2024

    I am a current client of this provider

    He had an issue with falling prior to getting help for him. Since being with him, he has not had an issue with falling at all. If he doesn't act normally, they insist him go to the hospital. They take a load off of us and are a huge help. The lady with him most of the time is amazing. They sit and talk when he has good days.

    Provider Response

    Dawn it's our privledge to have your trust and the chance to help out with your dad! Thank you for such a kind review. I'm glad you are happy with us. Feel free to ask for me directly if you ever want to talk! -Jennifer B., Owner

    Chris B_28

    5

    May 13, 2024

    I am a past client of this provider

    Almost everyone who came took good care of Donald. I don't know much about Visiting Angels other than dealing with the group. Blair helped me with so many things. Blair was fantastic.

    Anonymous_7521

    3

    April 29, 2024

    I am a current client of this provider

    It is helpful because I can't do these things by myself. I would like aides who know what they are doing.

    Provider Response

    Thank you for your feedback. We are glad to know our services are helpful to you. We strive to provide trained and knowledgeable aides to assist our clients with all their needs. We appreciate your business and look forward to continuing to meet your expectations.

    Laura S_30

    5

    April 25, 2024

    I am a past client of this provider

    The impact was helpful to me because I could leave the house. It is very expensive, but the care is great.

    Carolyn W_14

    5

    April 25, 2024

    I am a current client of this provider

    She helps my husband because he needs help driving and being pushed around. It's just nice. I just like it. They are just good people.

    Provider Response

    Carolyn thank you for the feedback. I'm so glad he looks forward to the visits!

    Mrs C_3

    4

    April 17, 2024

    I am a current client of this provider

    They need to do more work when I am there. They are caring and helpful.

    Provider Response

    Thanks for the kind words and review Mrs C!

    Randy K_2

    5

    April 9, 2024

    I am a current client of this provider

    They take my mom to town to get groceries. They are local. They are accessible. They seem to provide the quality of care I was looking for.

    Provider Response

    Thank you for taking the time to leave us such a kind review! We are dedicated to providing reliable and accessible transportation services for our local community. It means the world to us that you trust us to take care of your loved ones. We will continue to strive for the best quality of care for all our customers. Thank you again!

    Judy A

    5

    March 25, 2024

    I am a current client of this provider

    She goes the extra mile to tend to our needs. They try to get a caregiver here when I need one.

    Provider Response

    Thank you Judy A for your feedback. We aim to please!

    Fred M_9

    5

    March 12, 2024

    I am a current client of this provider

    The agency has given the most help by assigning very good workers. I like the workers they have provided, they have been very good.

    Provider Response

    Fred thank you for your feedback. We are so glad you like the caregivers coming to your home!

    Kraig P

    5

    February 22, 2024

    I am a current client of this provider

    They hire friendly and professional people. They are professional and they check in on us.

    Provider Response

    Kraig thank you for the feedback. We're so glad you are happy with our service and your caregivers!

    Hazel J

    4

    February 20, 2024

    I am a current client of this provider

    They have made my experience positive because they help give my live-in caregiver a break. I would recommend them more if they didn't miss days that they were supposed to be here.

    Provider Response

    Hazel thank you for the positive review! I can understand the dissappointment when a caregiver has an emergency preventing them from coming to shift. It's a challenge for our office too that affects our day. I'm so glad we've been able to offer you a replacement caregiver when it happened.

    Michael P_24

    3

    February 15, 2024

    I am a current client of this provider

    A live body is there for several hours in the evening to help him get situated for bed. They could be a little more proactive with the kind of clean up a nurse is supposed to do. They could have the people who provide the care be more proactive. They are very poor at cleaning up his accidents. We also had an instance where one of the Visiting Angels convinced the client to sign over his home to her so she could take care of him; we obviously stopped that from happening.

    Provider Response

    Thank you for bringing these concerns to our attention. We take them very seriously and will address them with our staff to ensure better care and communication. Your loved one's well-being and safety are our top priorities.

    George W_23

    3

    January 30, 2024

    I am a current client of this provider

    I usually give him a bath, as I was told they do not do all that. They just sit with him and do not do anything. I would want them to improve on by helping me clean the bathrooms.

    Provider Response

    Thank you for your feedback. We are sorry to hear that your experience was not up to your expectations. We take all reviews seriously and will work towards improving our services to better meet our customers' needs. Thank you for bringing this to our attention.

    Mark S_41

    4

    January 26, 2024

    I am a current client of this provider

    It takes the burden off my brother and I for having to be there all the time. In the beginning, it was hard to manage the rotating people but now we have a consistent person coming, and it's so much better.

    Provider Response

    Mark, We appreciate you honest feedback and yes sometimes it takes awhile to get the right Caregiver in the right rotation for each Client. Visiting Angel's Caregivers are designed to help keep your parents in their home and help the Family out to help eliminate any stress. Thank you for allowing us to help.

    Sharon H_35

    4

    January 26, 2024

    I am a current client of this provider

    They seem to be conscientious of the care they provide. Sometimes they have difficulty scheduling the gaps. I like the care that they provide for my mom.

    Provider Response

    Sharon, Thank you for your feedback. Sometime is is challenging to fill in gaps when a Caregiver calls out but we do our best to fulfill our commitments and schedules. W pore our heart and soul into our work and are glad to see our compassion is shining through. Thank you for your feedback!

    Gabrielle_1

    5

    January 25, 2024

    I am a current client of this provider

    They help me have a life outside of taking care of my father and they watch him while I go do what I need to do. I have been using them for over a year and they have helped me tremendously.

    Provider Response

    Gabrielle, Thank you for your business and loyalty. We are happy to help with your father while also helping you balance everything. We appreciate the opportunity to be part of your Family and help make your life more balanced.

    Jay G_5

    5

    January 11, 2024

    I am a current client of this provider

    They help with everything. It helps me out a lot. I like that they are God-sent. They are all the best.

    Provider Response

    Jay I'm so glad we are able to provide that for your family. Thank you for the review.

    Gary W_10

    5

    December 16, 2023

    I am a current client of this provider

    The people that come to the house are efficient for me and the people are very oriented for the job, and they take care of me very well. I like that the people are always on time and alert me if they don't have someone to come take care of me.

    James S_61

    5

    December 16, 2023

    I am a current client of this provider

    They are always there on time. You have to be good to make ruby to keep you in the house. They do what we ask them to do. They are very nice people. They are very flexible.

    Suzanne R_6

    5

    December 16, 2023

    I am a past client of this provider

    They were attentive. I like that they are responsive they made the contracting easy and flexible.

    Wanda H_4

    4

    December 9, 2023

    I am a current client of this provider

    A lot of times they just do not spend a lot of time in the room with her. I would recommend them because now we have better communication, and they are easy to work with.

    Melissa D_6

    5

    November 27, 2023

    I am a current client of this provider

    They are very helpful. I like that they are very reliable in taking care of Mom.

    Provider Response

    Thank you for the feedback Melissa. I’m glad you are having the good experience we strive for!

    Rosemary M_13

    5

    November 16, 2023

    I am a current client of this provider

    Having someone to drive for him has been working well. I like that they are prompt.

    Provider Response

    Thank you for the feedback Rosemary. We love helping!

    Thomas B_20

    4

    October 26, 2023

    I am a current client of this provider

    The client doesn't do much. The client insists on being in the bed the majority of the time. Until she is encouraged to get out of bed, I am not sure what more they could do. The caregivers cook her breakfast and her lunch. That is the main function they perform and are pretty much the only two things they do. I am not sure what the agency needs to improve on. I like that so far, they have been about 90% reliable and that's a good thing.

    Provider Response

    Thomas thank you for the feedback.

    Maxine S

    5

    October 19, 2023

    I am a current client of this provider

    They have been a blessing to me. They have a great attitude and concern for the patient. We are working towards getting to know each other. They know what they are doing and are interested in the patient. I would recommend them because they are very good and caring.

    Provider Response

    Thank you for the recommendation Maxine!

    Nancy C_32

    5

    September 20, 2023

    I am a current client of this provider

    She is always busy doing something and she does a good job on everything. I love my angel.

    Provider Response

    Nancy I’m so glad you like your caregiver! We think she’s great too!

    Betty C_23

    5

    September 20, 2023

    I am a current client of this provider

    It would be a disaster if I didn't have them. I love how I can have someone I can trust while I'm away. They do everything in their power to take good care of Charles.

    Provider Response

    Betty thank you for such kind words! It’s our pleasure to provide that care for your husband and peace of mind for you.

    Paul U_1

    5

    September 13, 2023

    I am a current client of this provider

    My caregivers have helped me the most with a bath and light housework. Several of them have cooked me a few meals. They have all been good. I like that most of them are doing what they're supposed to do. Everything is going pretty well.

    Provider Response

    Paul thank you for such a kind review! I'm so glad you are happy the caregivers you've met.

    Sherry I

    3

    August 29, 2023

    I am a current client of this provider

    She gets along with our dogs and know what to do They can send Kelly the aide we had originally.

    Liz H_2

    5

    August 23, 2023

    I am a current client of this provider

    She is just great. I like that they provide the person that I need when I need them

    Nora H_2

    4

    August 15, 2023

    I am a current client of this provider

    They help schedule doctors' visits and buying groceries. I think selection of the caregivers could be improved.

    Susan S

    5

    August 10, 2023

    I am a current client of this provider

    I like that they are understanding. I like that they are reliable.

    Provider Response

    Susan think you for sharing your feedback. I’m glad you are happy with the care we provide.

    Mary F_37

    4

    July 31, 2023

    I am a current client of this provider

    We are still working out some bugs. I like the caregivers that they have sent to me so far, because they have been very willing to help.

    Provider Response

    Thanks Mary for your time to express yourself! I'm glad you like the caregivers we've sent so far.

    Mrs. L_3

    5

    July 25, 2023

    I am a current client of this provider

    Everything has gone very well. I like that they are compassionate.

    William L_17

    5

    June 29, 2023

    I am a current client of this provider

    My mother likes the aides. Their being there helps me in that I do not have to be there. They are very responsive.

    Provider Response

    Thank you William! We appreciate your feedback and are so glad we can assist your family!

    Ann H_30

    4

    June 27, 2023

    I am a current client of this provider

    We're very comfortable with each other. She's communicative. We get along just fine. I interviewed several women, and they were not to my satisfaction. I have a current woman coming in now. They could give a profile for the individual that comes each time.

    Mary S

    5

    June 23, 2023

    I am a current client of this provider

    It feels like I have a confidante to confide in, and the care and concern that they give me is excellent. I would recommend them for the care and concern they show.

    Mrs. A_2

    5

    June 13, 2023

    I am a current client of this provider

    My husband can't drive and I don't drive so they get us to his doctor's and eye appointments. Also his hair cuts and they take him up to put at the young golf range. The girl we have is very helpful with him. I like that they come in and all of them are very warm and outgoing. They are always smiling and wanting to do what you want to do. They are just good people.

    Thomas G_15

    5

    June 13, 2023

    I am a current client of this provider

    It helps to have someone being there with him. My experience has been good. I can count on them to show up.

    Anonymous_7289

    4

    May 24, 2023

    I am a current client of this provider

    The caregivers have been a big help to me! I would tell a friend that Visiting Angels has sent me caregivers that have been very kind.

    Seletha W

    5

    May 17, 2023

    I am a current client of this provider

    They are on time and jump right in to help with him. I'm able to get out and take care of errands. They have been a release of stress. I like that the agency represents their caregivers. They give the clients the best care the can. They never leave me without help.

    Stacy S_5

    3

    May 9, 2023

    I am a current client of this provider

    They can make our life easier by being more consistent and not sending so many caregivers. I would like them to improve the scheduling.

    Russell H_2

    4

    April 27, 2023

    I am a current client of this provider

    They keep her company and take her vitals. They contact me and help me with my mother. They keep me updated.

    Provider Response

    Russel thank you for the kind review. It’s a pleasure to help your mom and have your trust in us.

    Mr. G_2

    4

    April 20, 2023

    I am a current client of this provider

    The caregivers from Visiting Angels help a lot. The agency is professional and knows what they are doing.

    Charlie T_1

    5

    April 20, 2023

    I am a current client of this provider

    The Angels make sure she gets up and does her exercise. The services from Visiting Angles are very personal and they take good care of us.

    Anonymous_7100

    4

    March 29, 2023

    I am a current client of this provider

    The caregiver is a good companion for Mildred. We didn't have a good experience with one fill in.

    Provider Response

    Thank you for the four star review and and feedback. It can take a few days to acclimate to a new person so one day fill ins are sometimes a little challenge when we are used to someone different or who we connect with faster naturally. We always appreciate knowing the most feedback so we can coach our staff on how each home has different culture and each client has different preferences. Additionally, we don’t want people on staff if they can’t respond and an act our coaching and feedback! We can’t accomplish is as well with our clients feedback!

    Anonymous_7134

    5

    March 28, 2023

    I am a current client of this provider

    They not only support my mother, but they support me as well. I like that they know what they are doing.

    Provider Response

    Thank you for the five star review! I’m so glad we can be helpful to both you and your mom!

    Olive T

    5

    March 24, 2023

    I am a past client of this provider

    The caregivers could have been more qualified. I liked the agency because they got me caregivers most of the time.

    Provider Response

    Olive thank you for the kind feedback and for understanding how hard our scheduler works to make sure we don't miss our shifts! It's an honor to have your trust.

    Stephanie Y_1

    4

    March 21, 2023

    I am a past client of this provider

    My mom wouldn't let it be a fit. It wasn't about what they were offering, my mom wasn't ready to accept help yet. They're responsive and consistent in scheduling.

    Provider Response

    Stephanie thank you for your kind, reflective review. We’ll be here for your family when she feels ready to accept some help and companionship..

    Betty T_11

    4

    March 9, 2023

    I am a current client of this provider

    They do what we ask them to do. They do a good job.

    Provider Response

    Thank you Betty! I’m so glad we can meet your needs! I plan to continue exceeding them with our team leadership. Keep the feedback coming!

    Mary P_47

    5

    February 22, 2023

    I am a current client of this provider

    We are still getting used to using the app to see who is on the schedule. They are great to work with. They understand our needs.

    Provider Response

    Thanks Mary for your trust in us. Feel free to call to ask us if you don’t like to to check the app!

    Joy P_2

    5

    February 22, 2023

    I am a current client of this provider

    It has been a positive experience because they work with you, and they are communicative with me. I would recommend them because of the caregivers are very communicative and will talk to you.

    Laurie J_1

    5

    January 25, 2023

    I am a current client of this provider

    It's the first agency we've dealt with. Our caretaker, Donnie, has been very personal, and after a couple of weeks it wasn't like a stranger was walking in, it was a friend. I like that they are very responsive and professional and if something is going wrong, I always have a notice. We moved out of town, and I will be able to contact a Visiting Angels office.

    Provider Response

    Thank you for such a beautiful description of your experience here. Laurie it has been a priviledge to help your family.

    Therese H

    5

    January 23, 2023

    I am a current client of this provider

    They help by making sure he showers and gets his pills. I like that they provide good care for my husband. Some are better than others at doing the light housework.

    Laura L_12

    4

    December 29, 2022

    I am a past client of this provider

    They were very helpful. They need more training and compassion. Some are good, but some are okay.

    Jennifer G_13

    5

    December 29, 2022

    I am a current client of this provider

    They help my cousin with her hair. I like that they have been very good at providing someone who is good with my cousin.

    Anonymous_6753

    5

    December 28, 2022

    I am a current client of this provider

    The impact of these services have been wonderful, and everything the caregiver does for us has been helpful. One thing I would tell a friend about this agency is that the people are amazing.

    Provider Response

    Thank you! We try really hard to create the best experience for our clients and our caregivers!

    Cheryl Y_3

    5

    December 20, 2022

    I am a current client of this provider

    They provide care when I am not there, it makes my life easier. The staff is professional.

    Anonymous_6760

    4

    December 16, 2022

    I am a current client of this provider

    They have helped the most by getting my mom in the shower more. I like that they have been very accommodating with the schedule.

    Provider Response

    Thank you for your review. We appreciate your trust in our company and look forward to continuing to help your mom!

    Dodie W_1

    5

    November 29, 2022

    I am a current client of this provider

    She truly has no memory of it. She doesn't remember that anyone has been there. At the moment it is very impactful. I like that they are very easy to work with.

    Stewart H

    5

    November 10, 2022

    I am a current client of this provider

    They have a great attitude and are very customer focused. I like the quality of the caregivers.

    Provider Response

    Thank you for your kind words! We enjoy our time together!

    Gerald S_7

    5

    October 27, 2022

    I am a current client of this provider

    I don't know what she would do without them. We are lucky to have them. I would highly recommend them. When you call them, they are very good.

    Provider Response

    Gerald thank you for such a kind review. Thank you for your trust in us as well.

    Arpad K

    5

    October 25, 2022

    I am a current client of this provider

    They are always there for me, whenever I need them. I would tell a friend they hire very good people with care.

    RRTR

    4

    October 11, 2022

    Other

    VA provided in home care for my Mother. We used VA for about 7 months. Started out full care 24 hours a day, then reduced as Mom got better. Staff was very good about meeting our needs with changing hours. Always available for phone calls and emails. Being able to login to the daily schedule, tasks list, and the caregivers daily log was great. I could get online and see how Mom was doing.

    Provider Response

    Thank you for the kind feedback! I’m glad we could help when your mom needed it most!

    YoungSailor

    5

    October 5, 2022

    I am a current client of this provider

    This service has been wonderful with their caregivers and attention to detail. They are easy to communicate with and very understanding of all situations when they occur. Thank you for loving my mom and caring.

    Provider Response

    Thank you for the kind words! We love our jobs here and serving people!

    Pam T_5

    4

    September 30, 2022

    I am a current client of this provider

    They reassigned different caregivers and have stayed in touch. We didn't have a really positive experience in the beginning, but the owners have improved things a whole lot. I would like all of the caregivers to be more consistent.

    Provider Response

    Pam thank you for the feedback. So nice we bought the company n 2020

    Steve S_22

    5

    September 28, 2022

    I am a current client of this provider

    We can't leave mom alone so when the angels come they free us to do other things. They are friendly and confident.

    Provider Response

    Thank you Steve for the postive feedback. We really appreciate our relationship with you and your trust in us.

    Anonymous_6540

    5

    September 27, 2022

    I am a current client of this provider

    They cared for my husband. I liked that they are dependable.

    Provider Response

    Thank you for the feedback. We try strive the extra mile for dependability--it's sometimes a challenge in a tight labor market that's getting more demand by the day. It was an honor to be there for your husband when needed.

    Eric N_2

    4

    September 23, 2022

    I am a current client of this provider

    The agency is flexible. I like this agency because they responded to my needs quickly.

    Provider Response

    Thank you Eric! What else can we do to improve?

    Chillhopp

    5

    September 23, 2022

    I am a past client of this provider

    Excellent and friendly management made things very easy to get started. Ann was indeed an Angel and could not have been nicer!

    Provider Response

    Thank you for the feedback! We love Ann too!

    ReviewerFC090122A

    4

    September 5, 2022

    I am a current client of this provider

    I've been using Visiting Angels for 30 days or longer now. I think the service is superior to what I experienced with another time that I had people in the house. It was a little bumpy getting started, but they seemed to place people that are caring and knowledgeable. Frankly, I'm satisfied. They offer a mixture of things. They will come in and fix breakfast for you and see if you've got your meds. They don't give them to you, but they will remind you. There's a list of things that they do that is very helpful to somebody my age and condition. I use them five days a week. Most of the time, scheduling is very good. They've been a little bumpy on Saturdays and Sundays, but they've managed the last two Saturdays and Sundays. The caregiver is very nice.

    Provider Response

    I'm so glad we have things running smoothly now and that our agency is a better fit for you than your last home care provider. We constantly partner with families to get the best communication at the start of a case! That's what makes for smooth onboarding. Thank you for partnering with us!

    Sandra

    5

    September 5, 2022

    I am a current client of this provider

    At the moment, I like the person we have from Visiting Angels. She's terrific, very knowledgeable, and very kind. She's just great with my husband. She takes care of whatever he needs. Even if he gets upset, which he does because he can't do anything that he used to do anymore and he lashes out at all of us, she's very kind with him. She talks softly. She's great. I'm just very pleased with her. She comes five days a week, Mondays through Fridays. She's here from 10:00 am to 5:00 pm. He's mostly in a wheelchair, and she helps with toileting, showering, transferring, and fixing his food. Billing and scheduling are fine. Sometimes when the current caregiver has a doctor's appointment or something and they have to send someone else, they don't always have somebody they can send. I know they're having a hard time trying to find caregivers for all the people who are needing it now, but it hadn't really been a problem. I'm very pleased with them.

    Provider Response

    Sandra thank you. I'm so glad you enjoy your caregiver. Thank you for understanding how hard we work prevent those shortages and to rise to the difficult labor market and to retain our employee for you.

    Josephine

    5

    September 5, 2022

    I am a current client of this provider

    I'm a client of Visiting Angels. I like most their agreeability and their attention given to my needs. They're just here in case I need something, if something were to develop, or if I needed some assistance because I'm walking around. I'm not confined to a wheelchair or anything like that. I use them five days a week.

    Provider Response

    Thank you Josephine. We feel honored to have you as our client!

    Jane M

    4

    August 26, 2022

    I am a current client of this provider

    They made my life easier by being here for me. I am not helpless and able to do a lot for myself but they are here in case I struggle. I am 92 and have had vertigo. I would recommend them to others because they are reliable and they are doing well. They would have to be able to afford Visiting Angels though.

    Provider Response

    Thank you Jane for such kind words. I'm so glad you are enjoying both of your regular caregivers and that we can be there for you. I hope you are keeping that vertigo at bay!

    Elaine J_1

    5

    August 23, 2022

    I am a current client of this provider

    They have helped my dad. I like their organization.

    Provider Response

    Thank you Elaine!

    Anonymous_6349

    4

    August 23, 2022

    I am a past client of this provider

    The caregivers were great. They were loving. The owner needs to take better care of her staff.

    Provider Response

    Thank you for the feedback on our caregivers and the suggestion. Visiting Angels always seeks creative new ideas to show our employees we care! Please call the office if you have specific thoughts on this for us as we are all ears. When the owner took over the company a few years ago, she set a course for treating caregivers the best way she knew how; 1) awards and gift card recognition for caregivers was quadrupled—after all, at home caregivers are often unseen in the world. 2) She nominated three for national awards to honor them and draw attention to the field; one of them won $2500 as a result. 3) She made sure every single employee is called annually or more often by a consulting company to get their feedback—anonymously if the employee wishes. 4) She also got a second company loaner car as a caregiver’s car problems can interrupt their income if they can’t get to work. This Visiting Angels location won the Best Employer 2022 based on that feedback. We continue to get positive feedback from them- and we work hard to be responsive to them. That may be why our caregiver retention is the lowest range in the industry. We care!

    Sandra W_20

    5

    August 9, 2022

    I am a current client of this provider

    They are good because they come up with ideas that are easy to work for him for his care. The caregivers that they sent out are good because they are there for him.

    Kory P

    5

    March 16, 2022

    I am a current client of this provider

    He has been on a path of decline, he's getting the best care he can get. I like that they do what they say they are going to do.

    Marian D_4

    5

    November 29, 2021

    I am a past client of this provider

    They were here to help him cook and clean the house. They helped with the things he wasn't able to do himself. I liked that they were really flexible. When he first got home they were here 24/7 and as he got back, they adjusted to his needs.

    Barbara M

    5

    October 12, 2021

    I am a current client of this provider

    I had hurt myself falling and I am totally healed. I like the care and the people they match me with.

    Andrew K_6

    5

    August 26, 2021

    I am a current client of this provider

    They have really helped by just being here for us when we need her. They do a good job. I really like that they seem to be conscientious and genuinely care.

    Jim J_8

    5

    August 23, 2021

    I am a current client of this provider

    They have been sympathetic to the needs of Josephine. Mom is happy, and that's the ultimate objective. There are always things to talk about, but we do that. We've had good feelings about Visiting Angels. They have been responsive to schedule changes.

    Penny M_7

    5

    August 13, 2021

    I am a current client of this provider

    Yolanda is a very experienced caregiver and she does a great job with him. I like the caregiver they sent to us, she has been great and they make sure she is here when we need her.

    Anonymous_4998

    3

    July 28, 2021

    I am a current client of this provider

    Sometimes have 3 people a week and then they don't come back. I have to tell a new person every time what to do. I don't think they have enough caretakers. They should train the substitutes.

    Sylvia M_3

    5

    July 21, 2021

    I am a current client of this provider

    It just started recently. They've helped quite a bit. I'm very pleased with all the Angels.

    Kendra M

    5

    July 6, 2021

    I am a current client of this provider

    They are professional and knowledgeable.

    Betty R_22

    5

    July 6, 2021

    I am a past client of this provider

    They tried to do anything that I asked of them. They took care of the cleaning and everything else. They can do a lot of things. I felt secure when they were here, and they were very pleasant.

    RJ1953

    5

    March 20, 2021

    I am a current client of this provider

    We have care for my wife’s family in Maryland and so we were experienced a little when we were looking for a home care agency for my mom in Gloucester. this company has been the best of the 3 we have experience with. They are more reliable and it has made our lives so much easier to know moms care is taken care of. Office staff have been real nice and they always call me back if i have leave a voicemail. until you deal with an agency that doesn’t, you don’t realize how well staffed this Visiting Angels is.

    Jim Q

    5

    December 1, 2018

    I am a current client of this provider

    She is very knowledgeable and she is able to coincide with any needs that my mother may need. They get along with her, too. It helps us out tremendously with her being here. It relieves stress for us to have someone here to take care of her during the day.

    Joan K

    5

    November 1, 2018

    I am a current client of this provider

    They have good transportation. I am able to travel to where I need to be now.

    Walter C_1

    5

    October 22, 2018

    I am a current client of this provider

    They are helpful and have great personalities. They are very helpful. They assess what the needs are and take care of it.

    Bruce W_3

    5

    October 22, 2018

    I am a current client of this provider

    The way they treat my wife is awesome. If I was talking to a friend, I would tell them about how prompt and efficient the caregivers are. Visiting Angels taking care of my loved one impacts my life the most.

    Sandra W_6

    5

    September 27, 2018

    I am a current client of this provider

    The caregiver that I have right now is wonderful. They do everything for my husband and will even go a step beyond. The services are a real, real, blessing. I couldn't take care of my husband, and it now allows me to get out and shop.

    Margaret P_1

    5

    September 19, 2018

    I am a current client of this provider

    In addition to being company for my husband, they do light housework and that is just such a treat. They are very professional and kind. I've only run into good people. I need to get away, and they give me the time I need to go shopping and have time.

    LOIS R

    4

    August 22, 2018

    I am a current client of this provider

    I like that they try to please. They help me do things that I don't want to deal with it.

    Jim L_9

    5

    August 2, 2018

    I am a current client of this provider

    They are always on time. The thing that appealed to us is that there was always back up. We have been pleased with this and get my mother to appointments.

    Marion B

    4

    May 29, 2018

    I am a current client of this provider

    We like the caregiver from Visiting Angels and we are matched up well. They help my loved one to become more mobile, and she has freed me up to be able to have a life.

    Janie A

    5

    May 29, 2018

    I am a current client of this provider

    The caregiver they send out is very friendly and is like having a granddaughter in the house. They bonded very quickly. She helps my husband get out of bed and bathe. She takes a lot of pressure off of me.

    Deborah T

    5

    April 20, 2018

    I am a current client of this provider

    When we talk to the personnel there, they're very kind. They were patient with us when we were doing the paperwork. It's not absolutely necessary at the moment, but when it was necessary, it was great. My mom has some dementia, so we needed someone in the house to be readily available if something happened.

    William W

    4

    April 2, 2018

    I am a current client of this provider

    They do what my loved one requires. They come in and they do housework and fix meals. They look after her. They do things that I don't have to do. They take care of my loved one. It frees me up to whatever I want to do. Before the Angels came on the scene, I was the caregiver for her.

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    Services and Amenities of Visiting Angels Northern Neck & Middle Peninsula (NNMP) in Kilmarnock, Virginia

    Staff Training & Qualifications

    • Interview Every Team Member in Person
    • Staff trained in memory care
    • Reference Checks
    • Continual Training
    • Staff Driving Record Check

    Sub-types of Home Care

    • Full Service Agency

    Resident Requirements

    • Allows Patient Transfers

    Personal Care

    • Bathing Assistance
    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation
    • Toileting Assistance

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Financing & Payment Options

    • Accepts Check Payments
    • Payroll Provided for Caregivers

    Health Services

    • Companion Care
    • Memory Care
    • Immunizations

    Licensing & Inspections

    • Sex Offender Checks
    • Staff Drug Screening

    Care Management Services

    • Residency Confirmation

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Training Areas: Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance, VA Benefits

    Therapies

    • Stress Management
    • Validation Therapy

    Housekeeping & Maintenance

    • Housekeeping Services

    Bonds & Insurance

    • Is Bonded and Insured

    Family/Caregiver & Relocation Services

    • Transitional Care
    • Family Communication Services

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    About Visiting Angels Northern Neck & Middle Peninsula (NNMP) in Kilmarnock, Virginia

    Visiting Angels of the Northern Neck & Middle Peninsula offers respite care to families caring for a loved one or children of parents that live in the area.

    Our well trained caregivers provide nonmedical personal care with a customized care plan just for y our loved one. It may include services like medication reminders, meal prep, housework, pet care, bathing assistance, toileting assistance, driving your loved one to a doctor appointment or outing.

    With training in dementia care, COPD and palliative care, s, we partner well with palliative or hospice agencies when needed.

    Despite being in a rural community, we are are a large and well established company--this independently owned location has been around 14 years in the franchise that has operated for 27.

    Ranked in the top 5 percent of Visiting Angels franchises in terms of size. Our care is voted #1 in Eastern Virginia Region by Virginia Living Magazine readers and our prior and present clients and caregivers. Home Care Pulse ranks us in the top 15% of service companies based on their continual surveys of our happy clients and our caregivers as well.

    Map of Visiting Angels Northern Neck & Middle Peninsula (NNMP)

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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