Heaven At Home

Offers Home Care

82 Reviews
Call (800) 973-1841
Heaven At Home (800) 973-1841
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Reviews of Heaven At Home

82 Reviews Write a review

Home Care Reviews for Heaven At Home

April 15, 2020

By Pat S_10

I am a current client of this provider

I was needing some help when they came in. I have recommended them before and I told them that heaven at home would be a good option because we have never had a problem with them.

April 13, 2020

By Anonymous_3602

I am a past client of this provider

They were able to keep him stabilized so he wasn't jumping up or running. He was walking better during this time. He would just get up and walk around. He wasn't sturdy enough to walk by himself. They always had the sitters there when I needed them.

April 03, 2020

By Nicole H_3

I am a current client of this provider

It would improve if they would more closely match the price we pay and increase the amount the insurance and the caregiver could get per hour. Once they do nail down a proper caregiver to us that is a good fit, things go well.

April 03, 2020

By Beth N_2

I am a past client of this provider

They took care of everything for me. I just like that they have someone here.

April 02, 2020

By Anonymous_3686

I am a past client of this provider

I would have liked them to have started the services a little sooner. I liked that they were very personable.

March 19, 2020

By Henry H_2

I am a current client of this provider

He likes to sit in his room a lot. He doesn't like to be with the family a whole lot with my active kids. They provide him company so he doesn't get lonely. The first care provider we had was more active and vibrant. We might have to get used to this caregiver.

March 12, 2020

By Audrey M_1

I am a past client of this provider

I liked how the caregiver was talkative and attentive. I liked how they were reliable and nice. They did a good job.

March 10, 2020

By Rita N

I am a current client of this provider

They have helped me the most by taking care of my loved one because I am heart patient, and I cannot push or pull him. We have just been real pleased with everyone they have sent out here. If our regular girl is not here, they send someone else.

March 05, 2020

By Margaret B_21

I am a past client of this provider

They should have sent qualified people. They should train their personnel better.

March 03, 2020

By John A_20

I am a past client of this provider

The most helpful thing was the quality of the people they sent. I liked that they were dependable.

March 02, 2020

By Anonymous_3481

I am a current client of this provider

One day it's good and one day it's bad. They could be a little more clear on the people who are being assigned to you.

February 19, 2020

By Cindy W_5

I am a past client of this provider

They were a huge blessing. I liked their responsiveness and flexibility. They gave a high level of care.

February 18, 2020

By Christa J

I am a past client of this provider

It was very helpful because it allowed me to go shopping and get out of the house. They have very good people. I had the same person here the whole time. When I had to change my schedule, I gave them a call, and they took care of it right away.

February 11, 2020

By Jeffrey F_1

I am a past client of this provider

They helped strengthen me up. Their people are professionals.

February 04, 2020

By Don B_6

I am a current client of this provider

They do anything she wants them to do. They're very responsive and have many employees.

February 04, 2020

By Lois G_4

I am a past client of this provider

They looked at the surgery, and they helped me to drain the site of operation. They did a great job.

February 03, 2020

By Annette T

I am a current client of this provider

The girls are very capable and my mother has been happy with them. They provide the family with freedom. I like that they've been responsive to my mother's needs and provided great caregivers.

January 22, 2020

By Mark A_5

I am a current client of this provider

They keep her living in her own home. I'd like them to be consistent with the caregivers.

January 16, 2020

By Cliff C

I am a current client of this provider

They do everything I ask them to do with a smile. I've been with them for almost 10 years I like the care the give and the interest they have in me.

January 10, 2020

By Randy M_1

I am a current client of this provider

Sometimes the caregivers were well above average with the services, but sometimes it did not really make a difference if they were there or not. They can have a little bit better communication when our caregiver cannot make it.

January 03, 2020

By Scott R_3

I am a current client of this provider

It is very frustrating when I pay $150 for an emergency to get a diaper change. They should lower their hourly fee for a helper.

December 12, 2019

By Reginald W

I am a current client of this provider

They make my life easier by checking in on me regularly and providing someone that I have become well acquainted with. She knows where everything is. They are doing well right now, and they check in on me regularly.

December 07, 2019

By Bobbie P

I am a past client of this provider

Just having someone here to help with our needs was very helpful. I liked the people that came and the service that were provided.

December 07, 2019

By Anonymous_2985

I am a past client of this provider

In our circumstance, it was just helpful to have somebody else there. He had been in the hospital and was recovering from surgery. He needed help getting up from bed and moving around. I was exhausted, so I was able to sleep through the night without having to worry or get up. I like that the employees showed up on time.

December 02, 2019

By Cindy V_1

I am a current client of this provider

My husband has a conditioned that has worsened over time, so he needs people with him all the time. They allow me to get out and do things without having to be a full-time caregiver. They give me some time to do things I need to get done. I like the quality of the caregivers we have had. They have all been very good.

November 13, 2019

By Margo B_2

I am a current client of this provider

It has been very helpful for our family and my mother. My mother has memory issues so someone is there with her all the time since I cannot be there all the time. It is a big help. They seem to try and really match an employee to the person who is needed to make a good match.

November 11, 2019

By Anna T_1

I am a current client of this provider

They provide a better quality of life for my mom. The office staff is amazing. They are organized, and they communicate effectively. They follow up and do things in a timely manner.

November 06, 2019

By Anonymous_157

I am a current client of this provider

They could make sure that the caregivers are on point. They are good at giving out caregivers.

November 01, 2019

By Clark W

I am a current client of this provider

They are here to support him. I like the consistency.

October 07, 2019

By Mildred C_3

I am a current client of this provider

They could come by and check on the medicine and all of that a little more often. I have already recommended them. They take care of my wife's medicine, but it could improve a lot.

October 01, 2019

By Ileana P

I am a current client of this provider

I am handicapped from the waist down. If it wasn't for them, I could not survive. I like that they are on time and committed to what they are doing.

September 11, 2019

By Sue H_5

I am a past client of this provider

It made a big difference for me because I could be gone and not worry about him getting care. They were easy to talk to when I had a concern.

September 03, 2019

By Angelia P

I am a past client of this provider

They helped her with basic care. I liked that they were reliable, and the quality of their caregivers was very good.

September 03, 2019

By Jessica W_1

I am a current client of this provider

They have helped me the most by being here consistently and by working hard. I like that they are flexible with caregivers and scheduling.

September 03, 2019

By Anonymous_2453

I am a current client of this provider

They get done what I want done. I like that they furnish enough people most of the time.

August 15, 2019

By Stephen P_2

I am a current client of this provider

They are crucial. I would not be able to do what I do without Heaven at Home. I like that it is a smaller company so that I can get to know the individual staff members who are responsible for the care.

August 05, 2019

By Patricia M_9

I am a current client of this provider

It has made my life easier. They are reliable and always prompt. They come when they are supposed to. They are easy to contact and flexible. Most of the people I have gotten are helpful. If I like someone, they will assign them to me again.

August 05, 2019

By Kathleen R_5

I am a past client of this provider

There certainly was improvement, because I got a knee replacement, and the agency got things going for my day to make it go better. I think they should have made the exercises harder for me. The agency was always on time.

July 11, 2019

By Glenda H_1

I am a current client of this provider

Their employees need to be self starters. They need to have better communication with employees.

July 11, 2019

By Mindy S

I am a current client of this provider

The agency is flexible, and that's something I've got to have. My life is hectic, and I'm between jobs. Because I've had to be off, the agency has worked with me in that regard and has been cooperative, flexible, and understanding. The agency works really hard for me, and they've managed to work with my schedule because it's been very hectic.

July 11, 2019

By Hector F

I am a past client of this provider

It was nice knowing that there was someone here to care for her. There were some issues with the caretaker, and it was hard to schedule someone. The caretaker didn't show up sometimes.

July 03, 2019

By Anonymous_2118

I am a current client of this provider

It could be less expensive. They can have more communication between the personnel.

July 03, 2019

By Anonymous_2105

I am a past client of this provider

The skill set of some of them could have been better. A few of the aides could have performed better but only a few of them out of all of them.

June 19, 2019

By Racheryl B

I am a current client of this provider

She wouldn't be able to stay in her home without them. I like that they have been awesome! The people that have come in to care for my mom have been excellent high quality people, and if one can't make it that day, they will call and let me know who will be coming instead so I can let my mom know. It is rare they can't come, so I like that it is a consistent caregiver.

June 03, 2019

By Jennifer R_5

I am a past client of this provider

They allowed us to go to work while they stayed at the house. It was a last minute thing for us, and they did what we needed in the short time.

May 24, 2019

By Dana C

I am a current client of this provider

They are very connected to her and they make sure she is comfortable. They become a friend to her. They have good communication with the staff.

May 14, 2019

By Anita H_5

I am a current client of this provider

A supervisor frequently checks on me on a regular basis to make sure I am happy with the service. Right now, the quality of caregivers is excellent.

May 03, 2019

By Kathy G_2

I am a current client of this provider

I know our caregiver has my parent's interest at heart. If something comes up, she calls us immediately to let us know. Throughout the week, we know she's taken care of. They stay in touch with us, and they found someone that my family loves. She's very good at what she does.

May 03, 2019

By Kevin B_1

I am a past client of this provider

They kept an eye on my mom and let me know if there were any problems. The communication was great. If there was a problem, they called me and always got a hold of someone.

April 03, 2019

By Leo S

I am a current client of this provider

They help out. When I have to go to work, there is someone taking care of my wife. They go above and beyond. I like that they are consistent, and whatever they say they are going to do, they do.

March 08, 2019

By Gaynelle I

I am a current client of this provider

It is helpful to have someone there with her when we don't have our regular caregiver. It is a big help. My mother only gets care from them one day a week. The communication from the office is very good.

March 04, 2019

By David I_2

I am a past client of this provider

There were a couple of times where there was confusion with getting someone to the home, but other than that, they were great. I liked the way they worked with us. If they had a caregiver that wasn't working out, they would switch them out.

March 04, 2019

By Lori P

I am a current client of this provider

I am very happy with it. They help me by driving me to places, they bathe me, they help me with my dogs, they fix my meals, and they help me with my medications. I like that I have a wonderful caregiver. She is helpful and professional.

March 04, 2019

By Joseph S_1

I am a past client of this provider

She kept my mother company in the evenings. She also helped to change my mother when she needed to be changed. The person who sat with my mother in the evenings was very good. They were very kind and very helpful.

February 23, 2019

By Deanna P_1

I am a current client of this provider

She has someone come in, shower her, and do laundry. That way she can remain independent. They have taken good care of her. They have had a few incidents where they showed up and she wasn't feeling good, and they let me know right away so we could take care of her.

February 15, 2019

By Linda R_11

I am a current client of this provider

They help by just being there and making me feel that I don't have to worry. They are very conscientious about making sure someone is there. They are always there. Even when one of their people had an issue, they covered it completely.

January 18, 2019

By Rick B_3

I am a past client of this provider

They understood my mother and my mother understood them. They took just as good care of my mother as my family would have. The people I met from them are exceptional. They really exceeded my expectations.

January 18, 2019

By Betha "Beth" N

I am a current client of this provider

It allows me to do nothing. I don't cook and I'd get hungry otherwise. They do what they said they'd do. They help with meals and they take care of me. The lady that stays with me is excellent. I haven't had any complaints about Heaven at Home.

January 10, 2019

By Anonymous_1241

I am a past client of this provider

When we were in the hospital, the caregivers thought we would have to pay them for parking, which I did not think I had to do that. When I am in the hospital, I do not want to have to think about paying for parking for my caregivers. They need to hire better caregivers that really want to work. They need to instruct their caregivers not to try and get the clients to switch agencies.

December 11, 2018

By Maurice C_1

I am a past client of this provider

They were good help to me because it helped me take care of my dad. They took care of my dad with no issues and were very friendly.

December 11, 2018

By Doris D_3

I am a past client of this provider

Doris was very satisfied with having the company there and how they helped her. They did a good job when they took care of my mom.

December 03, 2018

By Vicki H_2

I am a past client of this provider

They gave her comfort and attention. We just had the lady here for two days and they were wonderful.

December 03, 2018

By Steve K_1

I am a current client of this provider

That they are there and provide good care. They just have good quality care.

November 09, 2018

By Robin D_4

I am a current client of this provider

They are helpful in just showing up for me. So far, everyone has been super nice. They have gotten the job done, and they do what they said they are going to do.

November 05, 2018

By Anonymous_858

I am a past client of this provider

I didn't have to go stay with my loved one because they were there. The administration was easy to work with.

November 05, 2018

By Harold F_1

I am a current client of this provider

I don't need them to be here so long. I don't need as much attention as they give me. They're nice to me.

November 05, 2018

By Laura Z

I am a current client of this provider

They have helped her with everything that she needs help with. I like the caregivers. They have been wonderful.

October 03, 2018

By Toy E

I am a current client of this provider

It's very helpful. It's not groundbreaking or earth shattering, it's just a helpful thing. I wish we could have them over more than we get. I'd like to have help on weekends, but they don't. They care about the people, and our caregivers also can cook. We like that and think that's a good thing to be able to cook and prepare meals.

October 03, 2018

By Shirley B_3

I am a past client of this provider

It helped because I can't get out of the house very much, I'm in a motorized wheelchair. I liked pretty much everything. They got everything done within the time limit.

October 03, 2018

By Marydel H

I am a current client of this provider

The caregivers help her by mainly providing company. It is very encouraging for her to have someone there with her. I would like consistent caregivers.

October 03, 2018

By Charlotte M_2

I am a past client of this provider

It met all needs with her care. They are competent. The customer service was excellent.

September 04, 2018

By Marlene S_3

I am a past client of this provider

Having them there really helped. I was able to go out and do things. I liked knowing she was in good hands. I would say that the people provided very good care. They became friends

September 04, 2018

By Marion A_1

I am a past client of this provider

They allowed me to go shopping and be away from the home for a number of hours. They were very reachable and personable. They were legitimate with their efforts.

September 04, 2018

By Anonymous_79

I am a past client of this provider

They were qualified workers. They were very responsive.
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About Heaven At Home

Heaven at Home Senior Care has been proudly serving Denton county and the surrounding areas since 2002. We provide a wide array of home care services, whether you need 24/7 round the clock care of just part time assistance to relieve a family member who is acting as the primary caregiver. Caregiving is our passion, and our care team will always treat each client like a Heaven at Home Senior Care family member. We understand that everyone’s personality and care needs are different. That’s why finding the right caregiver for your loved one is our first priority. We train and employ only highly skilled and compassionate caregivers, and strive to create a match made in heaven between our clients and caregivers. This ensures your loved one is not only satisfied with our care services, but also feels comfortable and connected with his or her caregiver.


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Services and Amenities of Heaven At Home

Languages

  • English
  • Spanish

Rates

  • Hourly Rate: $20.95 To 24.95
  • Live In Rate: $350 / Day

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Heaven At Home

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