All Hearts Homecare, LLC

Offers Home Care

46 Reviews
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All Hearts Homecare, LLC (800) 973-1841
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Reviews of All Hearts Homecare, LLC

46 Reviews Write a review

Home Care Reviews for All Hearts Homecare, LLC

June 01, 2020

By WILLIE M_1

I am a current client of this provider

They do what they're supposed to do. I really like them. They do good work for you. I love them. They're really good people.

Provider Response

We love our clients with “all our hearts”, Willie. Thank you for the love, and for taking the time to leave us this amazing review!

May 20, 2020

By Anonymous_3778

I am a current client of this provider

It has helped a lot because I can't handle the client by myself. The caregiver can handle me better than others can.

Provider Response

Thank you for taking the time to review our business. We always take our clients’ needs and concerns “to heart”, and are happy to read about your confidence in our services.

May 13, 2020

By CARRIE H_1

I am a current client of this provider

They were there for me when my dad passed away. They always answer when you need them.

Provider Response

Thank you for your thoughtful remarks, and we are deeply sorry for the passing of your dad. We hope the flowers we sent helped bring comfort to you and your family, as you are very special to us. You are welcome to call us if you have questions, concerns, or just need a listening ear.

March 17, 2020

By JJ J

I am a current client of this provider

They have made a tremendous change and difference. We are happy now. The aides are considerate and loving and the owner is as well.

Provider Response

This review made our day! Thank you for writing it!

March 03, 2020

By JIM F

I am a current client of this provider

They take me to the doctors. I like that they're friendly and have good personalities.

Provider Response

Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we put into providing compassionate, friendly, and professional service. Thank you again for your review.

February 19, 2020

By ROBERT H

I am a current client of this provider

She worked with me and told me it was going to help within the time that she said it would. They back their words up and what they say. They are very dependable.

Provider Response

Thank you for your feedback. Our caregivers and staff are the “heart of our home care team”, and we are so happy to see that reflected in your kind review.

February 04, 2020

By NEZZIE S

I am a current client of this provider

They are good people. They always get me a good caregiver. One will sit with me and care about me. I like them because they keep things worked out where nobody is left without care.

Provider Response

Thank you for your feedback. Our caregivers and staff are the “heart of our home care team”, and we are so happy to see that reflected in your kind review.

January 21, 2020

By GAIL B

I am a current client of this provider

She prepares my meals. They are always on time.

Provider Response

Thank you for writing a review. We appreciate the feedback. We try to send the best caregivers to your home, and we’ve figured out what makes our clients happy.

January 02, 2020

By FREDERICK C

I am a current client of this provider

They clean my house. They do pretty well. They give me good quality of care.

Provider Response

Thank you for your feedback. Honestly, we are there to help with what you need. Thanks for the love!

December 04, 2019

By GREGORY S

I am a current client of this provider

He hasn't used it yet. They showed him how to use everything. I can't remember the guy's name we talked to, but he was very professional. The product was something that benefited him. They're very hospitable and professional.

Provider Response

Thank you for your kind feedback. We strive to assist our clients wherever we can to make their lives easier, even if it means giving them a little help learning how to operate a new device. Your review lets us know that our professionalism matters and has made a positive difference. Thank you for sharing it!

November 12, 2019

By YVONNE F

I am a current client of this provider

He is doing well, and they help him by sending someone over there that has a caring heart. I like that they are good people. The standards that they have are professional. They work with me and are there for him.

Provider Response

We appreciate your feedback, and thank you for recognizing that our caregivers have “caring hearts”. As a home care team, we strive to honor our company name, All Hearts Homecare™, by “providing compassionate care to our clients with all our hearts.”

November 12, 2019

By CHARLES L_1

I am a current client of this provider

If I have to go to the store, they take me to the store. They do what I need to get done. When I need something done, they do it.

Provider Response

Thanks for your review. We are thrilled to hear that you continue to be pleased with your caregiver and our services. You have been a client for many years, and your feedback is very valuable to us. Again, thank you for sharing your experience with us!

October 21, 2019

By KAREN B_1

I am a current client of this provider

They make it so I don't have to get a bath at the doctor. I like that they take care of me. They help me clean up my bathroom, and they wash my clothes.

Provider Response

Thank you, Karen, for leaving us this review! We appreciate your comments regarding our personal care services. We’re proud of our team and are grateful for the opportunity to serve you. Thank you for reaching out to us.

October 01, 2019

By ARETHA M

I am a current client of this provider

The most helpful thing is the way they clean and make up her bed because it is hard for me. I like that they are always easy to get in touch with, and they always have solutions to the problems I have.

Provider Response

Hi Aretha. We know how devoted you are to your mother. The All Hearts Homecare™ team is happy to hear you have had such a wonderful experience with our services. Thank you so much for taking the time to leave us a 5-star review.

August 23, 2019

By ELLEN C

I am a current client of this provider

The person who comes out is a very high-quality person. I would recommend them to anybody. They offer good care and have good people to do the care. They make sure all their people are high-quality.

Provider Response

Ellen, thank you for your confidence in our services, and for taking the time to share this 5-star rating! We will be sure to share this with the aide and our team to let them know to keep up the amazing work.

August 15, 2019

By NANCY P_1

I am a current client of this provider

They help him with his shower. They come and do their job. They help with his shower and around the house. They are very polite.

Provider Response

Thanks so much for letting us know how we are doing. We take pride in knowing our clients are happy with our services. Thank you for your support and for sharing your 5-star review.

July 15, 2019

By BARBARA B_15

I am a current client of this provider

She is a new face for my loved one to see. It gives me time to pay bills and do stuff without going back and forth. I like the owner of the company. I knew her when she worked for another agency. She is really professional and does the right thing.

Provider Response

Hi Barbara. We cherish the many years that we have had the pleasure of serving you and your loved one. Thank you for your ongoing support and for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our clients. We look forward to serving you for many years to come!

July 15, 2019

By PATSY D

I am a current client of this provider

Whatever I need, they are there for. They take me to the grocery store. They do a good job. They work with the people. They are dependable.

Provider Response

Thank you, Patsy, for this great 5-star review. We really appreciate your feedback and support, and are thrilled you have enjoyed your experience with us!

April 23, 2019

By SHARON C

I am a current client of this provider

Since I work, they are able to entertain and socialize with my mom. They are able to get her out, where I can't. We have been very happy. I like that they are responsive to our needs.

Provider Response

Hi Sharon. We’re delighted to receive the 5-star rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our clients. Thanks for sharing it.

April 16, 2019

By AUDRY L

I am a current client of this provider

You can contact them at any time. I like that you can text or call them at any time and they are always available. If they don't answer, they text you.

Provider Response

It is always a pleasure to serve you and your family! Thank you for your kind feedback and for your support. Be well and stay safe!

March 26, 2019

By JOHN M_1

I am a current client of this provider

They take me places that I need to go and do anything that I need done. I like the care that they give me.

Provider Response

John, we are grateful for the 5-star rating! Your feedback helps us to improve service for all our clients. Thank you!

March 26, 2019

By Badly Treated

I am a current client of this provider

I choose All Hearts because of the reviews here, on their website & the many things written about the company on their website that seemed to be just what I was looking for. I had some questions that were suggested to ask a potential care company according to my needs and general operation of things. One very important question was how many aides do you have available now to take my case and I was told 5. I needed someone right away so I choose them. They said that all five of the those aides. were sick right after I got my caseworker to approve things. I was assigned a temporary fill-in. I guess that other aides never didn't recover because the fill-in remained on my case for quite a while until her treatment escalated & I recently had to ask her to leave my home. I contacted the owner and let her know that couldn't take anymore from her. I was supposed to have 7 days of care that I didn't get. She could not do all 7 days as she had a full caseload. I spent several, several weeks not ever getting all of my care and the days that I did get care from the aide I was constantly always being told how tired & sick she was & how she could be at home in her bed if she didn't have to care for me & worse. She could not work any of my scheduled hours so to get any care I had to let her come at night on the weekdays instead of my afternoon care. One day only on the weekend I could get my afternoon and evening care. I could not go to any of my doctor appointments I make any because she could only come at night. I had tried hard to work with this because I truly needed care & I kept being told that they were working on it. I had found out from the aide that they had someone that was going to be my aide, but that her mother had gotten sick. So I waited & waited all the time being subjected to endless complaints & moodswings from the overworked , sick fill-in who daily made me feel like just a burden. The same aide with the sick mother came for 2 1/2 weeks, but sadly her mother became sick again so she had to leave. No other new aide replaced her so I had to endure the overworked aide again. I kept in touch with the owner letting her know that I was concerned with the sick aide & it was hard on because I care about people too and about how she was treating me ,but nothing was done. Finally 3 days ago she was taken off my case after the final incident . I was told a new aide had been hired and that she will come out to meet me and have a meeting to discuss hours. They had suddenly changed my hours and given them to the new aide without even discussing it with me and then I was told what they were the same day when I was informed of the meeting. I wanted to keep my hours on Just 2 days that I formerly had and the other hours the aide could come at the time she wanted. I let the owner know that I want to keep at least 2 days and so I told her so that she could tell the aide. I wantd to see what the aide thought about it & discuss it at the meeting yesterday. Well, she canceled the meeting and took the aide away from my case without us even discussing it . She had sent me two texts early in the morning when she knows I did not go to sleep until the mornings due to sleeping disorders and would only be up in the afternoons . She had not giving me a chance to view her texts or reply after I woke up . She just took the aide off of my case and said that I had refused her services which was not the truth at all. I sought compromise as I had done . We were supposed to have that meeting and discuss my hours ,but she went back on her words completely. I pleaded with the owner not to do that to me as it was unfair. I did not get a chance to talk to the aide and discuss the hours and see how the aide felt about it face to face. I just will not from my experience ever recommend All Hearts to anyone needing care for themselves or their loved ones. Communication is also terrible even the two aides thought so they could not be reached when I called or they called and they would not ever return calls. I was told by one of the aides that the office manager was never in the office most of the day. Text or email to reach someone and it was the owner . I did not see any Heart in them except for the aide that had to leave when her poor mother got sick. Before she left we had gotten closer in our short time . We hugged when she had to leave and wished each other well. Beware small company & small results! Not really responsive to requests at all.

Provider Response

Thank you for taking the time to leave your thoughts. We take all feedback seriously and always welcome constructive criticism to inform us on how we can provide better service. We are committed to continuous quality care by promptly addressing concerns and offering solutions. We regret that your experience did not match the standards we consistently provide to our clients and their families. Thank you again for taking the time to share your comments.

February 26, 2019

By DEBORAH S_11

I am a current client of this provider

The agency has helped us the most by meeting all her needs. I am happy with the staff and happy with them because they're dependable and do a great job and they work with us when we need different things.

Provider Response

Deborah, thank you so much for leaving an excellent 5-star rating! We really appreciate having your loved one as a client, and are grateful for your help in sharing the word about us and our services. We’re here for you anytime.

January 29, 2019

By CORNELIUS B

I am a current client of this provider

They acted on a problem that I was having, and they changed things. I think they do not keep in touch with me enough. They did not send anyone to fill in when my caregiver was absent.

Provider Response

Thank you for your review. We appreciate your support of our solution to your concerns. We take all feedback seriously and share it with our management team. Your constructive criticism helps inform us on how we can provide better service.

December 12, 2018

By MELANIE C

I am a current client of this provider

The caregiver has helped me the most by playing with my loved one and helps me feed and wash them. I like that they check on us a lot and make sure that the caregivers are doing well. They are also easy to work with.

Provider Response

Melanie, seeing that you have had a 5-star experience is the best thing we could hope for! Your confidence in our services means a lot to us. We look forward to serving your loved one for many years to come!

November 15, 2018

By ZEOLA C

I am a current client of this provider

They gave me a case for pull ups and wipes, and they say they are going to send over something to go over her commode. They are real good. I have had a good experience so far, and I have no problems.

Provider Response

We are incredibly grateful for your 5-star review! It is always our pleasure to assist you by putting you in touch with the right people to meet your medical equipment needs. We all work as a team to give you the best overall experience. Thank you for sharing your feedback with us and the community.

October 24, 2018

By PAUL P_1

I am a current client of this provider

The have helped the most providing a caregiver that helps her. I think they do a good job, and the people they send are doing a good job.

Provider Response

We appreciate your feedback and are grateful that you recognize the “caring hearts” of our caregivers. We will share this with our team to let them know to keep up the good work they are doing.

September 21, 2018

By CHARA M

I am a past client of this provider

I've got two kids to care of and it was nice to have them there. She swept and mopped. She helped me with mamma's back. They do really well. They are one of the best people to take care of mamma while she was here, and I couldn't ask for any better. They are very caring people. I love how they interacted with her, and it was good to help me take care of her.

Provider Response

We are honored that you gave us a 5-star review. We always strive to provide quality, compassionate care to our clients with “all our hearts”. Thank you for recognizing that. We appreciate your support and for sharing your kind remarks with the community.

August 29, 2018

By THOMAS I

I am a current client of this provider

They have helped me in cleaning the house and running errands. They have been great. They are dependable and professional.

Provider Response

Hi Thomas! Thank you for the excellent review and 5-star rating! We’re honored that you are pleased with our services and will share your kind remarks with our team. Thank you for taking the time to reach out to us. Your opinion is greatly valued!

June 21, 2018

By JAMES L_4

I am a current client of this provider

They take her outside to get some sun and they take care of her needs while I'm at work. They are very friendly, nice, and do everything they are supposed to do.

Provider Response

James, we can’t thank you enough for your kind words and positive feedback. Your 5-star review means a lot to us and lets us know we’re on the right track!

May 15, 2018

By KARLA R

I am a current client of this provider

They help to get me to all my appointments. They have very nice people.

Provider Response

Thanks, so much, Karla, for your feedback! We’re really glad you are pleased with your personal care experience. Thanks again for the excellent 5-star review and for being such a great client.

April 27, 2018

By Anonymous

I am a current client of this provider

They are dependable and always show up when they are supposed to. The services have helped me get back on my feet.

Provider Response

We’d just like to thank you for taking the time to write this 5-star review about our services. We’re very grateful for clients like you and hope you stick with us for years to come!

April 19, 2018

By TRINA R

I am a current client of this provider

I would tell a friend that my caregiver is excellent. The caregiver has helped the client with hygiene.

Provider Response

Thank you so much for taking the time to leave an excellent 5-star rating. We really appreciate your support and kind remarks about the services your caregiver provides. We are honored that you reached out to us and shared your positive feedback with the community. Your opinion definitely matters to us!

March 15, 2018

By JOEL H

I am a current client of this provider

They are pretty good at knowing what kind of services I need and when I need them. They help me go to my doctor's appointments and get my prescriptions. They have been very helpful for me.

Provider Response

Joel, it has been an honor serving you as our client. We are delighted that you are having a great experience with the services you receive. Thanks so much for giving us such positive feedback on how we are doing. Your 5-star rating lets us know we are on the right track for positive customer satisfaction!

March 15, 2018

By LORI D_3

I am a current client of this provider

They have always sent me good people out here. They are helpful by coming out here and keeping my house clean and helping me with meals.

Provider Response

Lori, on behalf of the team at All Hearts Homecare™, I would like to thank you for sharing this great review about our caregivers and your satisfaction with the services they provide! Your feedback is very important to us. Thanks again!

March 15, 2018

By LINDA S

I am a current client of this provider

My caregiver is very courteous and friendly. They are very helpful when I need to go to doctors appointments and they take care of things that I can't.

Provider Response

Hi Linda! Your 5-star review made our day! We will share your positive satisfaction rating with our team. We are thrilled to know that we are pleasing our clients!

December 15, 2017

By BETTY J

I am a past client of this provider

I liked the people at All Hearts Homecare and I would recommend them to others. I appreciated that All Hearts Homecare was able to get me to the doctor when I needed to go.

Provider Response

Hello Betty! Thank you so much for this great 5-star review! We really appreciate your support and for helping to share the word about your satisfaction with our services. Our entire team appreciates your positive feedback. Thank you!

December 15, 2017

By RUBY H

I am a current client of this provider

I would tell someone that All Hearts Homecare has good people. All Hearts Homecare has helped me because I cannot walk so All Hearts Homecare will help me get around and they help around the house.

Provider Response

Hi Ruby! We are incredibly grateful to you for taking the time to provide an excellent 5-star rating. We want you to know how valuable your feedback is in letting us know how we’re doing. Thank you for confirming that we are on the right track and that our clients are pleased with what we do for them.
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About All Hearts Homecare, LLC

All Hearts Homecare, LLC is an in-home care provider serving Greenville, South Carolina and the surrounding area. All Hearts Homecare, LLC offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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All Hearts Homecare, LLC

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