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All Hearts Homecare, LLC Greenville, SC
1200 Woodruff Road, Greenville, SC 29607
4.6
(56 reviews)
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Reviews of All Hearts Homecare, LLC in Greenville, South Carolina
EMMA C
5
|
May 12, 2023
The agency gives the client what she needs. I like the agency because I have no problems with them.
Provider Response
WANTA T
2
|
March 14, 2023
They could have a greater impact by going to the bank or the store for us. I think we should be able to trust them to go to the store and to the bank for us.
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SHEBA D
5
|
December 30, 2022
They communicate with me. They help me by being able to find someone. They take care of my mother very well. They have good communication and the caregivers themselves.
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SANDRA L
5
|
September 23, 2022
They have been there for me. They are friendly.
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ANTONIAL B
5
|
August 23, 2022
They always make sure we get everything we need due to covid. They are reliable and nice.
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PAMELA N
5
|
April 23, 2022
They made my life easier when they provided that girl, Carissa. I like the way Miss Nancy stayed behind the worker. She was very reliable and did anything I asked her to do.
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KELLE H
5
|
March 24, 2022
It gives me time to myself, and I don't have to worry about the client for that bit of the day they are here. They do fine for us. I like that the caregiver is always here when needed.
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RACHEL A_1
5
|
February 9, 2022
They do transportation for me. They help me to get ready for appointments. I like the care that I receive from them.
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SHARON C
5
|
January 26, 2022
They spent time with her and speak with her. I like the woman who comes and helps. She's amazing.
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Anonymous_5573
3
|
December 29, 2021
They help most by sending someone here. I talked to the lady yesterday. I mostly need them to be more dependable. I don't understand it all. I have talked to them and I hope it will get better.
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JEAN B_3
5
|
November 24, 2021
The aid is generous and kind in all my needs. The service is great and the aide is kind.
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CARRIE H_1
5
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October 13, 2021
They clean up. They answer as soon as you call them.
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LASHAY J
4
|
August 12, 2021
They could have different times of availability of caregivers. They need more availability for different times of the day.
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SABRINA H
5
|
June 7, 2021
The agency is helpful by providing help and allowing me to have some free time. I like that they are kind, caring, they do anything we need, and are willing to help with everything.
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GREGORY S
4
|
May 28, 2021
The caregiver was good at first, but now she is sick, and she has so many people to go to. They had a lady that comes out to check on him.
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HARRIETTE J_1
5
|
March 10, 2021
The agency is helpful by providing me good people that helped me. She went with who I asked her to hire which was very good. I like the caregivers that come. They are very nice and they get the job done. I have never had a problem with anyone they have sent me. They take care of me and help me.
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JIM F
5
|
January 14, 2021
They send someone to help you and they come and are dependable. They tell me what they are going to do for me.
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CindyLou73
5
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January 8, 2021
I'm so glad we found this company, I feel like I have a team, helping me care for my Father! Wonderful Owner & Caring Aid.........
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Anonymous_4256
4
|
November 3, 2020
They come in and sit down, and that's the end of it. She'll sometimes get the urge to clean. They could clean up the kitchen. It's taken me four days to get my room cleaned, but I can do that on my own. I'd recommend them. I'd like them to get up and clean, though.
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MARRIAH W
5
|
October 1, 2020
They will come out and check her and do a home visit. They are very flexible and if I have questions or concerns I can reach out to my supervisor, and they will get back to me.
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LENA J
5
|
July 20, 2020
They send good people to me and they know how to take care of elderly people and talk to them. The caregiver does what she says she will do. She does everything she can to help me.
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MARIANNE G
5
|
July 14, 2020
Without them I don't know what I would do. They help me with my apartment and meals. They really care about me and take care of me in times that I need extra help, and they go the extra mile.
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WILLIE M_1
5
|
June 1, 2020
They do what they're supposed to do. I really like them. They do good work for you. I love them. They're really good people.
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Anonymous_3778
4
|
May 20, 2020
It has helped a lot because I can't handle the client by myself. The caregiver can handle me better than others can.
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JJ J
5
|
March 17, 2020
They have made a tremendous change and difference. We are happy now. The aides are considerate and loving and the owner is as well.
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ROBERT H
5
|
February 19, 2020
She worked with me and told me it was going to help within the time that she said it would. They back their words up and what they say. They are very dependable.
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NEZZIE S
5
|
February 4, 2020
They are good people. They always get me a good caregiver. One will sit with me and care about me. I like them because they keep things worked out where nobody is left without care.
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GAIL B
5
|
January 21, 2020
She prepares my meals. They are always on time.
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FREDERICK C
5
|
January 3, 2020
They clean my house. They do pretty well. They give me good quality of care.
Provider Response
YVONNE F
5
|
November 12, 2019
He is doing well, and they help him by sending someone over there that has a caring heart. I like that they are good people. The standards that they have are professional. They work with me and are there for him.
Provider Response
CHARLES L_1
4
|
November 12, 2019
If I have to go to the store, they take me to the store. They do what I need to get done. When I need something done, they do it.
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KAREN B_1
5
|
October 21, 2019
They make it so I don't have to get a bath at the doctor. I like that they take care of me. They help me clean up my bathroom, and they wash my clothes.
Provider Response
ARETHA M
5
|
October 1, 2019
The most helpful thing is the way they clean and make up her bed because it is hard for me. I like that they are always easy to get in touch with, and they always have solutions to the problems I have.
Provider Response
ELLEN C
5
|
August 23, 2019
The person who comes out is a very high-quality person. I would recommend them to anybody. They offer good care and have good people to do the care. They make sure all their people are high-quality.
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NANCY P_1
5
|
August 15, 2019
They help him with his shower. They come and do their job. They help with his shower and around the house. They are very polite.
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BARBARA B_15
5
|
July 15, 2019
She is a new face for my loved one to see. It gives me time to pay bills and do stuff without going back and forth. I like the owner of the company. I knew her when she worked for another agency. She is really professional and does the right thing.
Provider Response
PATSY D
5
|
July 15, 2019
Whatever I need, they are there for. They take me to the grocery store. They do a good job. They work with the people. They are dependable.
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AUDRY L
5
|
April 16, 2019
You can contact them at any time. I like that you can text or call them at any time and they are always available. If they don't answer, they text you.
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JOHN M_1
5
|
March 26, 2019
They take me places that I need to go and do anything that I need done. I like the care that they give me.
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Badly Treated
1
|
March 26, 2019
I choose All Hearts because of the reviews here, on their website & the many things written about the company on their website that seemed to be just what I was looking for. I had some questions that were suggested to ask a potential care company according to my needs and general operation of things. One very important question was how many aides do you have available now to take my case and I was told 5. I needed someone right away so I choose them. They said that all five of the those aides. were sick right after I got my caseworker to approve things. I was assigned a temporary fill-in. I guess that other aides never didn't recover because the fill-in remained on my case for quite a while until her treatment escalated & I recently had to ask her to leave my home. I contacted the owner and let her know that couldn't take anymore from her. I was supposed to have 7 days of care that I didn't get. She could not do all 7 days as she had a full caseload. I spent several, several weeks not ever getting all of my care and the days that I did get care from the aide I was constantly always being told how tired & sick she was & how she could be at home in her bed if she didn't have to care for me & worse. She could not work any of my scheduled hours so to get any care I had to let her come at night on the weekdays instead of my afternoon care. One day only on the weekend I could get my afternoon and evening care. I could not go to any of my doctor appointments I make any because she could only come at night. I had tried hard to work with this because I truly needed care & I kept being told that they were working on it. I had found out from the aide that they had someone that was going to be my aide, but that her mother had gotten sick. So I waited & waited all the time being subjected to endless complaints & moodswings from the overworked , sick fill-in who daily made me feel like just a burden. The same aide with the sick mother came for 2 1/2 weeks, but sadly her mother became sick again so she had to leave. No other new aide replaced her so I had to endure the overworked aide again. I kept in touch with the owner letting her know that I was concerned with the sick aide & it was hard on because I care about people too and about how she was treating me ,but nothing was done. Finally 3 days ago she was taken off my case after the final incident . I was told a new aide had been hired and that she will come out to meet me and have a meeting to discuss hours. They had suddenly changed my hours and given them to the new aide without even discussing it with me and then I was told what they were the same day when I was informed of the meeting. I wanted to keep my hours on Just 2 days that I formerly had and the other hours the aide could come at the time she wanted. I let the owner know that I want to keep at least 2 days and so I told her so that she could tell the aide. I wantd to see what the aide thought about it & discuss it at the meeting yesterday. Well, she canceled the meeting and took the aide away from my case without us even discussing it . She had sent me two texts early in the morning when she knows I did not go to sleep until the mornings due to sleeping disorders and would only be up in the afternoons . She had not giving me a chance to view her texts or reply after I woke up . She just took the aide off of my case and said that I had refused her services which was not the truth at all. I sought compromise as I had done . We were supposed to have that meeting and discuss my hours ,but she went back on her words completely. I pleaded with the owner not to do that to me as it was unfair. I did not get a chance to talk to the aide and discuss the hours and see how the aide felt about it face to face. I just will not from my experience ever recommend All Hearts to anyone needing care for themselves or their loved ones. Communication is also terrible even the two aides thought so they could not be reached when I called or they called and they would not ever return calls. I was told by one of the aides that the office manager was never in the office most of the day. Text or email to reach someone and it was the owner . I did not see any Heart in them except for the aide that had to leave when her poor mother got sick. Before she left we had gotten closer in our short time . We hugged when she had to leave and wished each other well. Beware small company & small results! Not really responsive to requests at all.
Provider Response
DEBORAH S_11
5
|
February 26, 2019
The agency has helped us the most by meeting all her needs. I am happy with the staff and happy with them because they're dependable and do a great job and they work with us when we need different things.
Provider Response
CORNELIUS B
4
|
January 30, 2019
They acted on a problem that I was having, and they changed things. I think they do not keep in touch with me enough. They did not send anyone to fill in when my caregiver was absent.
Provider Response
MELANIE C
5
|
December 13, 2018
The caregiver has helped me the most by playing with my loved one and helps me feed and wash them. I like that they check on us a lot and make sure that the caregivers are doing well. They are also easy to work with.
Provider Response
ZEOLA C
5
|
November 15, 2018
They gave me a case for pull ups and wipes, and they say they are going to send over something to go over her commode. They are real good. I have had a good experience so far, and I have no problems.
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PAUL P_1
4
|
October 24, 2018
The have helped the most providing a caregiver that helps her. I think they do a good job, and the people they send are doing a good job.
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CHARA M
5
|
September 22, 2018
I've got two kids to care of and it was nice to have them there. She swept and mopped. She helped me with mamma's back. They do really well. They are one of the best people to take care of mamma while she was here, and I couldn't ask for any better. They are very caring people. I love how they interacted with her, and it was good to help me take care of her.
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THOMAS I
5
|
August 29, 2018
They have helped me in cleaning the house and running errands. They have been great. They are dependable and professional.
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JAMES L_4
5
|
June 21, 2018
They take her outside to get some sun and they take care of her needs while I'm at work. They are very friendly, nice, and do everything they are supposed to do.
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KARLA R
5
|
May 15, 2018
They help to get me to all my appointments. They have very nice people.
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Anonymous
5
|
April 27, 2018
They are dependable and always show up when they are supposed to. The services have helped me get back on my feet.
Provider Response
TRINA R
5
|
April 19, 2018
I would tell a friend that my caregiver is excellent. The caregiver has helped the client with hygiene.
Provider Response
JOEL H
5
|
March 15, 2018
They are pretty good at knowing what kind of services I need and when I need them. They help me go to my doctor's appointments and get my prescriptions. They have been very helpful for me.
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LORI D_3
4
|
March 15, 2018
They have always sent me good people out here. They are helpful by coming out here and keeping my house clean and helping me with meals.
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LINDA S
5
|
March 15, 2018
My caregiver is very courteous and friendly. They are very helpful when I need to go to doctors appointments and they take care of things that I can't.
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BETTY J
5
|
December 15, 2017
I liked the people at All Hearts Homecare and I would recommend them to others. I appreciated that All Hearts Homecare was able to get me to the doctor when I needed to go.
Provider Response
RUBY H
5
|
December 15, 2017
I would tell someone that All Hearts Homecare has good people. All Hearts Homecare has helped me because I cannot walk so All Hearts Homecare will help me get around and they help around the house.
Provider Response
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About All Hearts Homecare, LLC in Greenville, South Carolina
All Hearts Homecare, LLC is a Senior Care provider in Greenville, South Carolina that offers residents Home Care services. Contact All Hearts Homecare, LLC for more details on services and rates.
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