Integrity In-Home Care

Shaun T

They follow up and check in with me. They have a done a good job and can't really complain about everything.

Stephen C_8

She would clock in and sit down at the table on her phone. They can have more contacts with the clients. They never called me, I called them, and they wouldn't answer.

Larry B_28

It's hard to have someone in. I like that I had a personal contact that was able to answer my questions.

Gary T_1

Their help has made a huge difference in my life. They are absolutely wonderful. They do a good job.

Michele H_5

They help me get errands done and chores around the house that I cannot do on my own. I recommend this agency because they work with you and they have nice people.

Kathy "Bernie" R

They take notice of my needs and help me. I like how prompt everyone is.

Jerrell 53 S

They are doing their best to get the hours I need. I have been having the same caregiver for 6 years 7 days a week.

John D_52

The most helpful part is that somebody's there, except for on Saturdays. I like that they're doing the best they can.

Mary P_62

She does what I need her to do, and she is very friendly. If I have any problems, they are there for me.

Robert S_79

The caregivers help with keeping the household going. I like that they have good communication.

Ronald R_10

I've never had this before. They seem to be working out so far. I have 35 hours. I want someone to show up in my house 5 days a week. Right now they have 3 days a week.

Linda T_31

The lady was very helpful. I don't want different people in my house. I would not recommend them.

Helen S_33

They are communicative. They have been good for us. They are informative.

Evelyn L_16

When my caregiver is here, I don't have to struggle to do things for myself. They return calls right away. I have the help that I need when I need it.

Jasmine K

They are doing fine just the way they are. The staff is pretty nice.

Juanita R_3

I like having someone here to help me. I like that they answered my questions.

Greg S_14

They have helped the most just by doing the job they said they would be doing, and doing it efficiently. They always cover services when they say they will.

John L_45

My caregivers could have had a greater impact if they showed up. They need to improve their lack of communication and have people show up.

Yvette D_4

I've asked them not to send a male. They could communicate with me when my caregiver is going to be out.

Nancy E_13

One thing we need is a caregiver who drives. I like that they care about the people.

Howard E_4

We have two caregivers and one of them can't drive, and the one that does drive is only here 2 days a week. We need things that require driving, and we have to depend on the caregiver who drives, and sometimes she has to leave early. They're very helpful, especially David, he seems like he'd bend over backward to help us, and we really appreciate it.

Brenda F_15

There was no consistency. It was only for a couple of weeks and I didn't have time to give them a chance to get their act together. They kept on not communicating well with me.

Anonymous_1708085646

They nursing care helped me the most. I hardly remember them coming in, I know they were here I had a few problems with the PT people.

Larry B_26

He is not able to do cleaning, dishes, or cooking. They take him to the barbershop and shopping. I like the girl that he has now.

Cynthia M_17

They help me the most because they're always available and easy to talk to. My favorite thing about them so far is their communication.

Raymond R_5

My leg is messed up, and so they help me eat and things like that. They relieve a lot of stress on me. I would recommend them because they are pretty responsive.

Paula S_12

It has helped a lot, I can't do much of anything anymore. It's been good so far.

Sheila M_9

They have helped me with my insurance, and they help me keep on top of my insurance, so I am up to date on that. I like that they call and check on me all the time and make sure I'm doing ok.

Shirley C_17

They have helped me walk with my walker and be more alert. I like that they are always on time, and they let me know when they can't make it.

Michael H_35

I can not get around, and they help me with that. It makes my life easier. One thing I like about the agency is the people they have sent out always make sure we are satisfied with the care.

Ezequiel C

They helped him a lot so he could do things on his own. They helped the client, and they were aware of his medicine.

Teresa 'Terri' B

They help me the most by giving me showers. I would tell a friend that they listen to me when I have a complaint.

Jennifer M_28

They have sent me quality home care representatives. Integrity needs to improve their communication.

Alicia D_1

They make sure I have a caregiver that meets my needs. I would like them to improve their communication.

Phyllis V_3

Heather is very conscientious about my wife's safety. She is very careful to make sure that my wife doesn't get injured. It seems to me like there is a lot of red tape with integrity. Their communication is not as good as it could be.

Jane D_16

They could make my life easier with better help when needed and communication. When someone calls to say they aren't going to be there, nothing is done about it. I think that is bad for them to do that. I would like better communication, no one calls or knows what's going on. The caregivers themselves are great.

George W_19

They need to train the employees. Many are young and spend too much time on their phones. They need to train employees better.

Joseph C_13

They have helped the most by having the same girl here that knows our routine. I feel like the girl that is working with us now is knowledgeable and can multitask, and I feel that the company takes advantage of that.

Anonymous_6698

They connect with me, and they connect with my care provider, there is a lot of great communication. They are consistent, they pay on time, and I have a good care provider.

John B_63

He knew how to change and monitor his catheter. I liked the aide that they sent us.

Douglas P_5

They send people that know what they're doing. They give me the care I need.

Debra V_3

I have 15 more hours to fill and I have asked them to come up with somebody. I have already recommended them to several people. Their people are very good. It is a nice quality. When you call, you get an answer.

Sharon S_34

This has been a positive experience. When I need something done in the house, it will be done. I like that they have good caregivers and helping the seniors.

Marla B_1

They make sure that they have caregivers at my requested schedule. They do a good job at providing caregivers.

BARBARA B_1

There were a lot of things that we couldn't do like laundry, cleaning, and giving showers, and it was very helpful. She helped us out considerably. The girl that worked for us is outstanding.

Sandra B_33

They are just there when I need them. I like that they have been reliable and very nice.

Marla D_1

The services would be more helpful. I just found out my prognosis that I have generalized anxiety, and I worry about every little thing. Aiden tries to help me as much as he can. I would recommend Integrity In-home Care because Aiden does a really good job and deserves a raise.

Roger H_5

It has been a positive experience because of positive and helpful employees. I would recommend the company because they have workers that are available.

Carole F_3

My mother can't be alone anymore. She is a fall risk. She needs help with many other things too. We started with them on the day she was released from rehab. They have 24 hours, multiple day, live-in caregiving shifts. Other companies don't have that.

Carole B_6

They help most by coming and doing those things I need to be done. I would recommend them because so far I have had a consistent worker who comes on time and does an excellent job. She pay attention to what she is doing.

Gloria G_8

She keeps me very balanced and makes things doable. One thing I like about the services is that they provider I have now is excellent. I would like to keep permanently if possible.

Gregory G_1

When they were here, it was fantastic. They took care of Greg and made sure he had his meds, a clean bottom, and clean sheets. The scheduling needs improvement. If one of them calls out, they need to have someone available to come in.

John G_44

They need to keep our appointments. We've had trouble getting substitutes.

Sue A_4

I wish they would have called and informed me about the caregivers. The company should improve communication with the clients and caregivers

Sonia L

They've provided high quality caregivers. I like that they are very professional, and the caregivers they provide are well-trained.

Carol G_27

They could make my life easier by showing up on time. They need to stay until their time is over. When a caregiver is going to be out, they need to try and find someone to replace them. I went three weeks without a caregiver. I was about to fire them.

David Y_2

They made sure everything fit right. They did well. They were courteous and efficient. They did what needed to be done.

Beverly S_19

She is amazing, but I would like her more days. The girl I have is very adequate and is just awesome.

Jeff L_13

My caregiver helps me to get out of the house. I have a new caregiver that is coming, but I haven't met them yet, so I'd say they're below average.

Dennis W_8

They do pretty well. They help me make the bed, take a shower, etc. I would like them to improve their communication.

Wayne W_8

Integrity In-home Care has made my experience positive by having quick communication and good follow-up. I like Integrity In-home Care because they have sent quality caregivers.

Autholene S

When I have had issues with the workers, they have been good about replacing them. They have been good about getting someone when I needed them.

Linda H_59

They've made my life easier by helping with vacuuming and everything else she does. I like the way they call and check up to see if the workers are here.

Allen W_5

I would have liked them to make sure the client actually knew information as far as the caregiver coming by. They need to improve communication between the care coordinator and the client.

Dennis O_5

The two workers were fantastic. They continued to reinforce to me that I was doing the right thing. The girl that we were put in touch with was not very honest. Neither caregiver that they put us in touch with was certified by Integrity. She was also really loud.

Anonymous_5127

They don't know what to do. They need to get better help.

Kandi17

My mom had a caregiver with this company for about 4 months. My mom told me REBECCA would PULL my mom by her arms to get her out of bed. My mom's arms are bone on bone.... Then she called my mom lazy in a text message she sent me. Monday never showed up for her SHIFT. The company never sent a replacement. There excuse no one in the area to work. Unprofessional

Provider Response

Gus J

Another problem is that they will only send someone for 6 hours at a time. I don't need someone for that long at a time. I would prefer to have someone come 3 times a week for 3 hours at a time. When I hired them they were going to send someone on a Tuesday and Friday. For the last 2 weeks no one has showed up on Tuesday.

Provider Response

Susan J_9

They stay on time. They are good. They come here on time, and they do a good job.

Frank G_8

The agency helps cook his meals and take him to his doctor's appointment they do everything. I liked that they always call me when the caregiver can come .

Electra R

They are very helpful. They are very caring.

Charles W_15

They provide hardworking care providers. They communicate really well.

Margaret M_29

They make it easy for my mom to be cared for. If I have questions I can call them. They are caring and accommodating.

Lisa 24.5 C

It was very helpful because the caregivers are very nice, I had some really good ones. I really like that they are very polite and very nice and they will call me and let me know if there is a change in the schedule.

Doug H_4

She kept the house clean. The caregiver I had was excellent. She went out of her way to do extra service for me. She was very caring.

Maria G_6

She gives me my medication and takes care of me. They have all taken care of me. The woman that comes here is on time and she takes my blood pressure.

Anonymous_5094

They could make my life easier by making sure they have caregivers that know how to do everything. I would tell a friend that they're reliable.

Patrick R_4

It depended on who came. There was a day the caregiver broke part of my husband's scooter, it was not a good fit. Some caregivers were really good but in the end. Jason was wonderful, though. They didn't handle firing him right. They knew he was brain injured and he deals with dementia, and that was not taken into consideration when they fired him.

Laban Q

She is comprehensive in her activities. I like my caregiver.

Jimmy M_1

It helped to have someone there to care for my brother. It took a lot off of me. The company should check in with the clients on how their employees are performing. There should be a way to fill out reviews once-a-month about how the caregivers are doing. I didn't want to complain but the company never asked us about them.

Solomon D

DJ has made it good. She watches Solomon like a hawk. I like my caretaker right now. I was very comfortable with DJ but she quit and she's back now. They're getting better. The woman recognizes that she did wrong and there's a lack of communication. She makes sure I'm not in the clouds.

WAYNE G

They could have kept in touch with us better when we were trying to reach out to them. They could better communicate with the patient and their family. They wouldn't let us know if the caregivers were coming or not.

Gay S

I need them to send caregivers when they say they are going to. I have not had caregiver in days and they have not told me why.

Erin 22 L

They help me do everything I need to. I like that they do everything that I need them to do.

Anonymous_4689

They checked in on my and they make sure I was doing well. They should have provided more therapy to me and they could have done harder therapy.

Laurie S_5

They are really patient. I like that they are personable.

Jeannie. 29 C

They could have gotten me Angela. The last two caregivers were less than adequate.

Anonymous_4554

She needed a lot of assistance and someone to talk to. They were not consistent and a lot of people did not come.

Arlene K_5

They were on-time and did everything that she asked. She enjoyed their company. They did their job effectively and she liked them.

Patricia W_20

She is good about asking questions to see if I need things done. She will ask if I want something done differently. I like the person that is helping me out.

Sheri H_2

They can take me places. They keep me company. They refill my glass when I need it and cook me things. They can take me places.

Jerry F_7

They've been able to take care of my husband. They need to have better communication and give people that take care of my husband. They are very slow and rude.

Anonymous_4420

I would like more help and more enthusiasm. I don't know if I have mileage to get back and forth from the doctors. My caregiver sits with me. and washes a couple of dishes and makes me something to eat.

Kerstin

My caregiver knows what I need and does it. The caregiver comes on time to help me.

LAWRENCE R

I am helped out by them and can get a nap before they go. They give me a break. They take care of him, they sponge bath him, they keep his mind occupied.

susan 51

They never return my calls. They have an employee come into our home who was exposed to COVID and they sent the caregiver back into our home. Integrity showed us NO MEDICAL DOCUMENTATION THAT THIS CAREGIVER DID NOT HAVE COVID. MY HUSBAND IS VERY ILL WITH MULTIPLE HEALTH ISSUES. MY ADULT CHILDREN AND FAMILY ARE VERY CONCERNED BECAUSE MY HUSBAND WOULD NOT SURVIVE COVID. I DO NOT UNDERSTAND STAND WHY INTEGRITY DOES NOT RETURN MY CALLS. THIS IS SERIOUS PATIENT NEGLECT, NOT TO GIVE US MEDICAL DOCUMENTATION THAT OUR CAREGIVER DOES NOT HAVE COVID.

Sara M_3

They help me with everything. My caregiver is very good.

Elizabeth T_6

She couldn't live at home otherwise. They work like clock work.

Bev 25 R

They are nice, and they do about anything that you ask them to do. They could get people to us on the days that we need.

Joseph K_7

The services are going good. He is attentive to my dad. I would like him to be more intuitive. I guess with the initial assessment they did not send someone that was a good fit. I just thought they would have figured it out from that.

Brittany B_1

If we needed someone for the days, they could not find someone. The person was not professional.

Stacy H_1

They blamed me for the caregivers not wanting to help me. They tried to shame me but the aide didn't want to come because they had another client that they preferred. I wanted them because of their name, but they don't have integrity.

Anonymous_4189

The care has been great and the caregiver has worked with me. They seem to have a bad attitude in the office.

Kathy S_32

They didn't recognize when I was having a stroke. It is pretty sad if you have to teach them how to mop. They were judgmental.

Jasson R

They do things that I can't do anymore with my disease. I like that we have contact with the manager for any issues and she's pretty hands on.

Ricky W_1

They help most by showing up on time and cooking for me. She does everything I need.

Chris 25 H

They help me along. It works out in the long run. I'm still adjusting to the care and my life right now. I like that they're on time and call if they're not going to show up.

Anonymous_4030

What I say goes, my rules are the law. They should not make rules up for me. I have some good people and some bad people, they don't do what they are supposed to.

Karen P_11

They help me with showering and dressing. They are quick in getting people here to help me.

Jackie D_2

They worked to try to cover times that we need them. They are willing to work with me and they always have someone available. They never say that they do not have someone, they always have someone available. The company is great, the owner is wonderful, but I have had trouble with the people who come to the house. We are happy with the person we have now, but we have only had her for one day. She is sweet and my mom is happy with her. We have been with them for three months, it took them that long to find someone we like.

Merry M

Georgia is very helpful and willing to take on any task. I like how punctual and informative they are.

Harold 38 L

She wraps my dad's legs and she is very talkative, encouraging and supportive. She fixes great lunches and she brings essential oils for my dad to use. Our caregiver is very sweet, she is very thorough and she has a great personality.

Ruth W_11

We call our caregiver the house manager; she takes care of the calls, laundry, and everything. They're very professional and caring.

James 11 A

They help me in every way they can. They take me to the store in a car. I cannot see too good with my contacts so when I pay for something they count it out and pay for me then. They are Christian like me. That made it so much easier.

Vic 13 J

When I have the aides come it has a huge impact on me. I can barely walk and my aide took some things out that I couldn't do on my own and now I am more empowered to take care of my messes. The little bit of help I can get from them makes a huge difference. I would like to see better communication. I am wondering if part of the communication problem isn't due to what I think so part of the problem might be with my phone.

Joy 35.5 G

I couldn't live without them. Their people are great.

Linda S_33

They could have paid more attention to what I needed. It depended on who they sent. Some were good but the other ones could have paid more attention to detail.

Anonymous_2798

They helped make her meals for her. I liked that they were there and when someone couldn't be there, they had a fill in ready to step up.

Terry H_8

One day I got a phone call that they needed the caregiver to go take care of someone else. They could make sure they have enough people for their patients.

Provider Response

Rose W_5

They have helped with her safety. They have available caregivers and are responsive.

Astra_1

It has made quite a relief for me as the care manager. She does not call me all the time anymore because of their services. I use them for all my clients. I just like that they are very responsive.

Anonymous_3244

They are there on time, they communicate with me and they do their job. They need to improve the communication.

Carol M_2

They listen to my needs and follow through. They are very responsive, and I like that it is locally owned.

Koitriona

Their help allows her to do things without me, which is really good for her. Our caregiver is on time and available when I need her.

Mike_2

I couldn't do this by myself. We have only had one of the caregivers, and she lived with us for 3 days. She now comes in every day, and she works really well.

Laura_2

She helps with putting wraps on my dad's legs. My dad has problem with circulation, and he's going to have another knee replacement. She just seems like a very caring gal. We have a really good caregiver that works well with my dad. I talked to someone and told her that we needed a change, and they gave us a new one. She just works so well with him.

Angela_1

They help the most with giving her showers and getting her food. It really depends on the caregiver. Sometimes you have bad employees, and they had some of those.

Penny_1

They help her to go to the bathroom and will help clean her up from her briefs. They are very thorough. They are efficient and always on time.

Anonymous_2157

They have taken really good care of my mom. They are trustworthy, honest, and attentive. They have to do everything for her. She needs 24-hour care. I like the caregivers we have. They are great.

Sue B_2

They are reliable. They have sent the same caregiver, and she is responsible. You can talk to the owner.

Alfred A_2

They are always on time, and I have no problem the caregiver. I like that they provide me quality care.

Josh W

They help with things around the house and taking care of me. I like the people they send to me.

Michael Paul L

They have been very flexible around our scheduling needs. They have been excellent. The caregiver is both compassionate and competent. She is happy to do anything that I need for assistance.

Ed w_3

There isn't anything more that they could do for me. It makes my life easier when they come. I receive excellent care from both Dawn and Evelyn, as well as others from the company.

Zach T

It was what we needed. They allowed me to sleep at night. I was hoping and expecting people who truly work the night shift and not sleep.

Linda

They helped me by being there so I didn't have to be there 24/7. Most of the caregivers were really nice and on track with what we needed done.

donna M_4

They were doing 24/7 care, and I didn't have to change nappies or diapers. I was able to continue with life as normal as possible. It saved my back for sure. They were very easy to work with. They helped us with our situation, and they were very accommodating. Not every caregiver was perfect, but we found the ones we wanted.

Elizabeth T_2

She is able to stay at home where otherwise she wouldn't. They are very understanding, responsive, and cooperative.

Leslie

I would refer them because they were able to provide company to the patient. I think that the consistency of having someone would have made a routine would have been very good for us. We were hopeful.

Mark M

I liked that they were able to have good communication with us. I thought that was key. They made my life easier by caring for my mother because it was necessary for us to go to work.

Kelly Mc

110% recommend this company. The care we received for our mother was exceptional. The owner Don went out of his way to find the best caregiver to match up personality wise with our mom and our family. Our caregiver was an incredible person with exceptional skills that went way beyond standard care.

Rob L

Management and organizational skills seem to be severely lacking. Care goes from adequate to good. These services are beneficial. They are present to assist with the tasks of daily living for my elderly mother.

Sandy S

Integrity In-home Care really cares about their clients. Integrity In-home Care's services helped me a lot by doing extra things that I didn't ask them to do.

Dave C_2

Integrity In-home Care tried hard to find me a good caregiver for my mother. Integrity In-home Care helped me to not worry about my mom during the day. They took care of my mom for me then.

Dan B_1

Integrity In-home Care had a great manager and they had good caregivers. I knew that my loved one was getting the best care possible.

Jame M_1

I would recommend Integrity In-home Care, but they do not know all of the answers to questions. I appreciated that Integrity In-home Care was conscientious of my mother's needs.

Shannon W

I would refer Integrity In-home Care to others because the manager is always available for me, and the caregivers never miss a day and are always on time. I feel comfortable with them. The services provided me by Integrity In-home Care have alleviated any further worry.

Kathie S

Integrity In-home Care needs to train their employees a little better. They are young and inexperienced. Integrity In-home Care could train the employees a little better for the services to have a better impact on my life. I would have to follow the caregivers and redo things my way.

Meg S.

Don is responsible, hard working and always has someone there to help when I need it. He treats my mom like his very own. I have been very happy with the care that my mom gets from Integrity in home care. The help makes it so I can take care of mom and still be there to take care of my kids.

Pam W_1

I've been happy with Integrity In-home Care and who they have sent, and they've been on tine and fulfilled my needs. Integrity In-home Care lets him stay home, and let me be able to get out and know he's safe.

John and Arlene C

I would recommend Integrity In-home Care because they were dependable and when we called, they came and talked to us about the services. The services helped the most by getting us to doctors' appointments.

Cheryl S_3

Integrity In-home Care is really good, reliable, and their caregivers are on time and do basically what I ask them to do. I have a steep driveway and it rains all the time, so my caregivers take out the garbage, grab my mail, and run to the store.

Roger M_1

I didn't like that someone cancelled and then the office didn't schedule anyone to take their place. Then there was a caregiver who stated she did things even though she didn't. They couldn't get anyone to show up. It was hard for my mom to give up her responsibilities and mostly all they did was bathe my father and stress my mom out.

Cheryl002728

Right now, I’m doing fine with just some in-home help. She’s from Integrity (Integrity In-Home Care LLC). She is easy to get along with and willing to jump in and get things done. I think she’s great. I had several so far from different agencies, and some of them were not as good. I think Integrity is great. I’m really happy to have found them. They respond immediately. They think of me and what my needs are and try to place me with somebody that will work.

Mary522120

We tried Integrity. We had some problems with them. We called them a couple times for last-minute help, and they usually were able to give us somebody. We had one person who was late twice. She was late enough the first time that we had already made other arrangements, so we just sent her home. We tried her one more time, and she was still late then, too. We weren't that pleased with her. She mainly watched my husband and gave him lunch.

Loktingmyers

We needed in-home health care for my father and Integrity was recommended to us. The service we get from Integrity, both from the owner, Don, and the caregivers, has been outstanding. My family feels so much better knowing that our father is getting excellent care. The caregivers have been so kind and attentive to my father. I would highly recommend Integrity to anyone who wants high quality care. He is getting the best possible care. We thank Integrity for taking such wonderful care of our father because he deserves it.