HomeWatch CareGivers Serving Charlotte and Surrounding Areas

Offers Home Care

88 Reviews
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HomeWatch CareGivers Serving Charlotte and Surrounding Areas (800) 973-1841
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Reviews of HomeWatch CareGivers Serving Charlotte and Surrounding Areas

88 Reviews Write a review

Home Care Reviews for HomeWatch CareGivers Serving Charlotte and Surrounding Areas

December 10, 2019

By Margaret G_3

I am a past client of this provider

They helped me so much because I am very old, and I cannot get up by myself. I really like the people they sent.

Provider Response

Thank you Margaret! We are glad we had a positive impact on your life!!

December 10, 2019

By Virginia D_6

I am a current client of this provider

The hardest thing is changing the sheets, and she does that. She makes the bed, does the mopping, and cleans the bathroom. I don't like the agency, but I like the aide. The agency won't call, but my aide called to tell me she wouldn't be there.

Provider Response

Virginia, thank you for your feedback and I personally apologize for the miscommunication last week. Our policy is for the caregivers to communicate directly with our office so we can effectively communicate with our clients. In this case, that process was not followed so we were unable to let you know the situation. We appreciate you giving us this feedback as it allows us to improve our training and processes and makes us a better company for all of our clients. We very much appreciate you as a client and if you would like to discuss any further improvements we can make please feel free to call our office to discuss them with me personally.

December 10, 2019

By Sandra C_5

I am a current client of this provider

It keeps him out of a nursing home and at home. She won't encourage my dad to take a bathe. If he shows any resistance, she won't do it. She is a little lazy.

Provider Response

Sandra, Thank you for the feedback. People like you make us a better company. I am very glad you were able to speak with our operations manager (Sheila) and get this worked out. She is a very loving caregiver and we have spoken to her. She is very happy you chose to keep her as she very much enjoys caring for your dad. Please feel free to call me or Sheila directly if you have ever have any questions or concerns in the future. We have over 150 care givers on staff and will always work with the client and families to make sure we have a perfect match. -Michael Riley, owner

November 26, 2019

By Bill D_9

I am a current client of this provider

The biggest thing is just that they need better communication. They could improve on communicating when there is a concern.

Provider Response

Thanks for the feedback Bill. Please contact the office so we can better understand how we can improve our service to you

November 26, 2019

By Drew P

I am a current client of this provider

They have been able to help big time and make my life easier by getting my mom ready for the day. I like that I can call the director if I have any last minute changes.

Provider Response

Thanks Drew! Your mom is a very special lady. Delilah (our therapy dog) and I very much enjoy visiting her as well

November 26, 2019

By Lyn F

I am a current client of this provider

My father-in-law would not have survived without a person in the house. They have been pretty attentive, and they understand that my father-in-law's needs are unique. They have been really gracious at helping us manage things from far away.

Provider Response

We are so glad we are able to help you through this difficult situation

November 26, 2019

By Christine W_10

I am a current client of this provider

They have to help my loved one in and out of the bed. Maggie is really good.

Provider Response

Thank you Christine! We think Maggie is awesome too!! She is one of over 150 superstar caregivers that we have on staff

November 22, 2019

By Kenneth A_2

I am a current client of this provider

They help me with my day-to-day needs, and they get me my clothes and my bath. They do a good service.

Provider Response

Thank you Kenneth. It is a pleasure to serve you

November 21, 2019

By Claudette N

I am a current client of this provider

I like what they do, they have a good work plan and it fits. I would like them to be more selective about the caregivers that they send out because a lot can be inexperienced. Though it works out sometimes.

Provider Response

Thank you for the feedback Claudette. We do appreciate it. Please make sure to contact the office immediately if there is ever a concern about a caregiver. We have over 150 on staff, so if ever anything is not perfect, just let us know and we can either correct the problem or find someone that is a better match for your needs. Our willingness to work with each client individually is something we are very proud of.

November 19, 2019

By Anonymous_2713

I am a current client of this provider

They've made his life easier by providing care. I like that they're very prompt.

Provider Response

Thank you for the kind words

November 11, 2019

By Virginia B_2

I am a current client of this provider

They bathe me all the time when I need it. I like the warmth and friendliness that the CNAs show me because I'm in the house a lot. They show a lot of love and are willing to help me with anything.

Provider Response

Thank you Virginia. I am so glad we can help!

November 11, 2019

By Yvonne F_1

I am a current client of this provider

They do things that I am not able to do if it is in the guidelines. They try to do the best they can to get someone here when someone calls in.

Provider Response

Thank you Yvonne! With over 150 care givers working for us it gives us lots of flexability

November 11, 2019

By Gabrielle M_1

I am a current client of this provider

They care for her and do what needs to be done to make her comfortable and happy. The people are caring and efficient.

Provider Response

Thanks Gabrielle! It is a true pleasure to serve the needs of our community

November 11, 2019

By Verita M

I am a current client of this provider

I couldn't do anything without them. They provide care when they say they will.

Provider Response

Verita, thank you for the kind words. We are here to help make your life a little easier.

November 11, 2019

By Anonymous_1223

I am a current client of this provider

They help me continue to stay in my home. I need their help. It's nice having someone come in to help me.

Provider Response

I am so glad we are able to help you

October 29, 2019

By Wanda W_3

I am a current client of this provider

The care I receive has made it positive. I like they're dependability.

Provider Response

Wanda, thanks for the kind words. Our dependability is very important to us!! Having a staff of over 150 care givers and somebody in the office that answers the phone 24 hours a day, allows us to make sure we NEVER let our clients down when they expect service

October 25, 2019

By Sandy _2

I am a current client of this provider

I know someone is there with my mom, and I know she's taking her medicines. The caregiver is consistent.

Provider Response

Thanks Sandy! We know how important it is to have consistency with the Care Givers. Our office staff strives to make this possible for our clients

October 23, 2019

By Emma W_1

I am a current client of this provider

I am the primary caregiver of my mom, so I am able to go to work and do things because I have a personal assistant in the home helping me out and giving me free time. They definitely accommodate my work schedule.

Provider Response

Emma, we are so glad that we are able to make life easier for both you and your mom!

October 21, 2019

By Ann G_13

I am a current client of this provider

I'm a handicapped senior citizen, and my caregiver has been very understanding of my needs. She's very cooperative. I've been with this agency for several years, and I haven't had any problems. Also, they get in touch with me if something comes up.

Provider Response

Thanks Ann. We appreciate our long term clients! We will continue to strive and provide you with the Best Care Givers in the Charlotte area!!

October 14, 2019

By Helen H_2

I am a current client of this provider

They have helped the most by freeing up time for the rest of us, and we know that she is getting care when we are gone or asleep. I like that they are very flexible, listen to my concerns, and are very responsive to emails and calls.

Provider Response

Thank you very much Helen!! Our organization is built on being able to fit the needs of our client. It is our job to give you the confidence to sleep well night.

October 14, 2019

By Judy A_6

I am a current client of this provider

I could not do it without them. They are my everything. I have been with them for quite a while. They are like family, they are really nice, and they listen to anything that I want to talk about. They seem so caring.

Provider Response

Judy, you are like our family as well!! It is a pleasure to have you as a client

October 14, 2019

By Katherine W_4

I am a current client of this provider

My caregiver knows exactly what needs to be done and how to help me when she comes. I have no complaints. I like my attendant because she's very clean, and she helps in any way I need.

Provider Response

Thank you for the kind words Katherine. We are glad to be able to help

October 11, 2019

By Darryl G

I am a current client of this provider

They are tremendous help. I have sustained a back injury, so it's difficult for me to manage my mother's hygiene. Their assistance is very helpful. Our present nurse is a good fit.

Provider Response

Thanks Darryl! Our care givers aim to please.

September 19, 2019

By Joan T_1

I am a current client of this provider

They help with personal hygiene and personal care for the more intimate things that my mom needs. I would recommend the specific person that we have. They are very professional and caring.

Provider Response

Thanks Joan! We do our very best to match our care givers with our clients

September 11, 2019

By Lisa C_8

I am a current client of this provider

Their service gives me outlet. It gives me a break from taking care of mom. The CNAs are good, and Homewatch is able to provide consistent coverage, which is important, especially on the weekends.

Provider Response

Thanks Lisa! We very much enjoy working with your mom

September 11, 2019

By Patricia G_9

I am a current client of this provider

They could give me more time with them. I'd like to see them stay longer.

Provider Response

Patricia, we really enjoy working with you and would love to give you more hours. We will talk to the social worker at the Department of Social Services and see if they will allow us to give you more hours

August 20, 2019

By Anonymous_2229

I am a current client of this provider

They come in and cook my breakfast for me 3 days a week. They change my linens for me. I am not able to do those things. I have a nice caregiver, and the nurses come out to see me.

Provider Response

Thank you very much! It is our job to make sure your life is easier when we are there!

August 15, 2019

By Colleen _1

I am a past client of this provider

We had to move her to a nursing home, and the nursing home was not looking after mom well enough. Homewatch CareGivers would come at night and made sure she was getting the care that she needed. I like that the caregivers were on time and were always courteous and dressed professionally.

Provider Response

Thank you for the kind words Colleen! We very much enjoyed working with you and your mom!!

August 15, 2019

By Ms. Rosa C

I am a current client of this provider

When she comes, she does whatever I need. She does a lot of things for me. It's a great service. It's made a difference for me.

Provider Response

Thank you Rosa! We enjoy having you as part of our family

July 09, 2019

By Henderson A

I am a current client of this provider

They provide the care I need. They do what they say they are going to do, and they are on time when they say they are going to do it.

Provider Response

Our caregivers are there to make your life more enjoyable

July 08, 2019

By Ethel P

I am a current client of this provider

They know how to communicate with her and they try to fill her needs out. I like that their people are screened and that they relate to my loved one.

Provider Response

Thank you! We have been serving the Charlotte area for almost 2 decades and take great pride in the service that we provide

July 08, 2019

By Anonymous_2094

I am a current client of this provider

They help me at the house. I am disabled, so they help me out with my daily living. I like several things, but I like that we get along really well.

Provider Response

Thank you! We enjoy having you as a client and appreciate the feedback

July 05, 2019

By Clesia B

I am a current client of this provider

I need help doing things around the house. My physical health is not as good as it has been. It's been much easier for me. I like my home health aide.

Provider Response

Thank you! We are very pleased we can make your life a little easier!!

July 05, 2019

By Mark W_4

I am a current client of this provider

I have so many things wrong with me, like lack of mobility, and it makes all things work out. It makes the difference. I like my representative, Tee. She is perfect. I wouldn't change her for a million dollars.

July 05, 2019

By Shirley J_3

I am a current client of this provider

She is never sitting down. She is always helping. She always asks if I am hungry. If they need it, they couldn't go anywhere better. The caregiver is good about being polite.

Provider Response

Thank you for the kind words! Our caregivers go through extensive training every year to make sure that they fully understand the needs of our clients

July 05, 2019

By Darryl M

I am a current client of this provider

They help because someone gives her a bath and gives her medicine on a daily basis. They can be more consistent. My mother is without a caregiver today.

Provider Response

Thank you for the feedback! We apologize that the regular caregiver was not able to make it that day. Hopefully, the replacement was just as good!! As always, please note that if you are ever not completely satisfied, you can reach out to myself or Sheila and we will make sure things are corrected to your 5 star satisfaction

July 05, 2019

By Anonymous_2101

I am a current client of this provider

They hire their highest quality workers. They keep you very much informed on what is going on.

Provider Response

Thank you very much! Our caregivers are the pride of our organization. Our training staff makes sure they understand that they are an extension of the clients' family. We also do state and federal background checks on all of our employees and carefully check references before placing them with clients

July 05, 2019

By Ms. _1

I am a current client of this provider

I have less stress now. I like my caregiver that I have.

Provider Response

Thank you! Our operations team has over 20 years of experience and is very gifted at matching clients and caregivers.

July 05, 2019

By Anonymous_2058

I am a current client of this provider

The caregiver does a great job at taking care of my husband's physical care and notifies me when things need to be purchased. They can do a couple of things to improve. They fail to notify me if there is either a schedule change or schedule timed where a caregiver won't come. I need to alter my work schedule to make sure that my husband gets taken care of. If I don't know ahead of time, I'll have to miss an entire work day.

July 05, 2019

By Anonymous_2211

I am a current client of this provider

They have given me my independence. I would like them to have more aides for me.

Provider Response

Maintaining your independence is what we strive to do!

July 05, 2019

By Joe J_5

I am a current client of this provider

He can't walk. She gives him a bath every day and gives him clean sheets. She fixes him a salad for lunch. She comes on time.

Provider Response

We are glad we are there to help!

June 05, 2019

By Frank H_5

I am a current client of this provider

They have helped by making sure that my husband is bathed and clean his room. They also wash his clothes. It gives me a break. The care and performance is what we like most.

June 05, 2019

By Joan V_2

I am a current client of this provider

The two ladies that I have used so far have been really good. They need to have more communication between the office and myself.

June 05, 2019

By Sadie S

I am a current client of this provider

They have helped me out the most by taking care of my mom and doing what she needs to have done. They really take care of my mom. I like that they do a little bit of everything.

June 05, 2019

By Anonymous_1968

I am a current client of this provider

The services from the caregivers has varied quite a bit. I had some excellent caregivers and some not so good ones. The provider that is here now is really good. They could improve the time.

June 05, 2019

By Elsie D

I am a current client of this provider

They wash her up and her clothes. They do a good job taking care of my mom and her house.

June 05, 2019

By Margaret N_5

I am a current client of this provider

I couldn't do things by myself, so I need my caregiver. The caregiver I have is really dependable.

June 05, 2019

By Pauline B_4

I am a current client of this provider

I don't know what I would do if I didn't have her to help me, because I'm not able to do as much by myself anymore. I like the girl that I have. She's been here about since I started. She does everything I ask her to do.

June 05, 2019

By Hattie L_1

I am a current client of this provider

It's okay. They could train their workers a little more. I would like for them to explain more things to their workers.

June 05, 2019

By Eilleen T

I am a current client of this provider

She tries to help me in whatever is needed. I would like them be cautious about the workers that they send to me.

June 05, 2019

By Anonymous_1942

I am a current client of this provider

They could just provide more education to the workers. They could let people know different aspects of what happens when people are coming to their home.

May 06, 2019

By Ronald W_1

I am a current client of this provider

They help him the most with getting dressed every day and bathing him. They do such a wonderful job with my brother. He can communicate with them, and he cooperates.

May 06, 2019

By Jacqucline V

I am a current client of this provider

When they send out CNAs, they should have them be better trained to deal with the patients. They need more experience and need to know what to do for their patients before they come into the home.

May 06, 2019

By Sandra R_8

I am a current client of this provider

It has impacted my life a lot. I could depend on them, and they did what I couldn't do. They did a great job because everything that they did helped.

May 06, 2019

By Robert N_5

I am a current client of this provider

They have had a major impact in our lives by helping me take care of my dad. Without them, I would not be physically able to keep him in my home. I like the service that they offer. They are a little more thorough than other agencies I have used.

May 06, 2019

By Jacqueline W

I am a current client of this provider

They do some light housekeeping. I have liked that they always come every other month to check on the caregiver. We always have a friendly conversation. They are concerned about my health, my medicine, and how the caregiver is treating me.

May 06, 2019

By Calvin M

I am a current client of this provider

She gives me a bath every day, and she does house work for two hours. Our caregiver does a wonderful job.

May 06, 2019

By Michael M_33

I am a current client of this provider

They help by preparing his meals, helping him, and assisting him when he needs to bathe and get his clothes. She keeps his area clean. That cuts back on me. Well when we call them with complaints, they go ahead and resolve it. They stay on top of it.

April 29, 2019

By Majorie M

I am a current client of this provider

They help me put things away. Their delivery is really good. I like that they are available and on time.

June 26, 2017

By Mariv

I am a current client of this provider

Sweet, helpful and knowledgeable caregivers.

June 22, 2017

By yfranklin

I am a current client of this provider

Home watch thank you for your kindness and support to make a better chance living for me. When nurses do come by in u make sure they are a good match for me Thanks agian.

May 15, 2017

By highly-recommend

I am a current client of this provider

My mom has used this organization for several years for her home care needs. It has been a pleasure working with them. Their concern for the patient, good customer service, as well as their flexibility has been greatly appreciated. They have often gone above and beyond what was expected.

March 29, 2017

By Linda352456

I am a current client of this provider

She's always on time. She does great work helping me, getting me up, fixing my breakfast, likes the way she dresses me.

March 18, 2017

By Luther's Son

I am a current client of this provider

The Operations Manger Sheila L. has been very kind an caring for my Dad.. I am very grateful for your service and commitment. Please keep up the wonderful work. Thank you! I am very grateful that Dad is cared for and the effort that Homewatch CareGivers provides toward ensuring that he is cared for each day. Thank You

February 26, 2017

By Toogie

I am a current client of this provider

The people at this place seem to care a lot about my brother. I really need it since I am not able to get there often. It is a relief they take care of him.

February 19, 2017

By Jim W.

I am a past client of this provider

The personnel that represented Homewatch Care Givers were pleasant, ,conscientious and did their best to keep my wife comfortable and occupied..

February 16, 2017

By Mamma Nancy

I am a current client of this provider

I am a resident client of this group and I love each and every one of the staff. They are kind and caring and helpful. They do their job well and are there for all my needs.

February 15, 2017

By Judith Moran

I am a current client of this provider

I am completely pleased with my care with Iris she has been extremely helpful and caring she's been a lifesaver to me.

February 15, 2017

By tv22

I am a current client of this provider

We've been using Homewatch for some time now. A couple of people they sent didn't work out and were promptly replaced. Then we started working with Iris and she has been fantastic. My wife has a lot of needs and Iris is patient with her and handles her needs very well. Also, they go above and beyond, being flexible in scheduling when our schedule forces different needs and recently when I was in the hospital they arranged for additional services to care for my wife. We are very pleased with Homewatch!

February 14, 2017

By Lamarick

I am a current client of this provider

I do not have anything bad to say about this company. They are the best! My mother is in good hand with them. Love the company.

February 12, 2017

By tyler

I am a current client of this provider

Homewatch staff have given care for approximately for one year . The staff are caring and professional. My wife has Parkinsons and she requires extra care. homewatch has provided the extra care If and when minor problems occur , Tiffany and Shelia have responded and resolved the problem in a timely manor, I would recommend homewatch should you need care for your self or a loved one

February 08, 2017

By The Sandman

I am a current client of this provider

There may come a time when you may need to have some assistance in your everyday chores. If there comes a time when you are in need of assistance l do recommend HomeWatchCareGivers of Charlotte, N.C.. I' have been a client with them for many years and l thank them for the caring they have for me.......Wayne

February 07, 2017

By Homwat

I am a current client of this provider

I am very pleased with Homwatch Caregivers. Their staff and employees are very helpful and considerate and I always see them as caring people. I've never seen them with moody attitudes, They always seem to want to help with any request that i may have had concerning my mom. One of the employees didn't mind at all helping my mom find her charger for her phone because I wasn't able to speak with her or making sure her television is working properly. I've never had an issue with Homewatch Caregivers and I think they go the extra mile if you ask me. The Operations Manger Sheila L. has been very helpful to me and my family caring for my mom. Keep up the good work Sheila. Thank you!

February 07, 2017

By Marilyn Wilds-Barnes

I am a current client of this provider

Homewatch CareGivers is an excellent care provider agency who has given me and my family the best possible support. The CNA's, nursing staff and support team in the office will provide your family comfort you will need as you move forward in a new phase of life!

February 07, 2017

By jo-lin

I am a past client of this provider

Good experience. Sheila and Tiffany always willing to help and understanding of needed changes. Sitters very pleasant. mother-in-law did not like big talkers and this was honored.

April 30, 2014

By Alice22

I am a current client of this provider

Try 'em and you will like them. I don't know what to do without you!

April 30, 2014

By Linda91204650

I am a current client of this provider

The office staff and nurse have been very helpful and informative as we have begun this process. Pleasant in demeanor and always willing to help. The sitters we have had are very satisfactory. They listen and carry suggestions for my mother-in-law that make this adjustment more plaesing for her.

March 10, 2014

By jpm1960k

I am a current client of this provider

Homewatch has been providing my father care since October 2013. My father has advanced stage three parkinson's and has very limited mobility and needs daily consistent care primarily in the mornings and evenings. Sheila, our case coordinator along with the staff that we have used to take care of my dad have been excellent to work with and in the care of my dad. Thanks again, for being the outstanding group of people you are. Jim

March 06, 2014

By mb24

I am a current client of this provider

I've been more than pleased with all the services provided to me and my family. Everyone has been prompt, professional and efficient and the caregiver has been a joy to work with. I would HIGHLY recommend Homewatch to anyone needing care for a family member

December 21, 2010

By crystal12

Peace of mind

I am more than pleased with the care my mother has recieved from the staff at Homewatch caregivers. It has been a difficult journey dealing with the loss of a parent's memory, but knowing that someone is there to make sure she is safe means everything to our family. The office staff is always so helpful, and the aides have become more like family to us. I would highly recommend Homewatchh caregivers to anyone who is in need of safe, reliable assistance for any loved one.
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About HomeWatch CareGivers Serving Charlotte and Surrounding Areas

Homewatch CareGivers of Charlotte has been serving the needs of seniors and others who need assistance with activities of daily living for over 15 years and we are proud to make a difference every day. We are so grateful to the hundreds of families that have trusted us to care for their loved ones and allowed us into their homes and into their hearts. When you engage our services, it can mean a chance for you to spend time together as a family, not just as a caregiver to a loved one.

  • Memory Care
  • Companionship
  • Meal Preparation
  • Errands and Grocery Shopping
  • Transportation
  • Accompany Clients to Doctor's Appointments
  • Light Housekeeping
  • Transfer Assistance
  • Dressing and Grooming
  • Bathing and Toileting
  • Exercise
  • Walking and Wheelchair Assistance


Photos of HomeWatch CareGivers Serving Charlotte and Surrounding Areas


Services and Amenities of HomeWatch CareGivers Serving Charlotte and Surrounding Areas

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: We Require All Care Givers To Take 12 Hours Of Training Annually. We Have Over 400 Courses Available To All Care Givers

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HC1947

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HomeWatch CareGivers Serving Charlotte and Surrounding Areas

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