SYNERGY HomeCare Nashua has been really good so far. They're very helpful and they're there for everything that we need. They're very good with the scheduling and everything as well. The caregiver mostly helps with a little bit of housework, like hanging around, cooking, and stuff like that. The caregiver is very happy, and very open to doing anything. When we ask her to do anything she's right on top of it. She's really great and very energetic. They're doing great.
SYNERGY HomeCare of Nashua
Offers Home Care
3 Reviews
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(800) 973-1841
Reviews of SYNERGY HomeCare of Nashua
Home Care Reviews for SYNERGY HomeCare of Nashua
September 15, 2020
I am a current client of this provider
June 09, 2020
I am a past client of this provider
I was not happy with SYNERGY HomeCare. I was barely getting my appointments covered. They were very young girls that were coming to the house. Some were nurses aides and some weren't. I didn't get the help that I needed. Part of it was just because when they come, they were, 'Well, I'm going to sit for the day and I'll be sitting here.' I was getting up to go water, and they're like, If you're in there, can you get me like a cookie or an orange?' It was not good. They were supposed to provide help like cooking. I didnt expect them to clean but to help me with my dog on certain times when I can't move as easily. I have one doctor that is in Boston that I have to go down and see about 4 to 6 weeks, and half of them didn't want to because they were scared to drive down there. I was paying them more per hour but I wasn't getting the services. I was not happy with that. Also they didn't have a lot of people working for them. I didn't have the family support up here which is why I needed respite care person to begin with. I used them for about 9 to 12 months and they were going Monday through Friday 6 to 8 hours, which was a lot of time. However, I would not consider them an adequate source. I would not recommend them.
Provider Response
I acknowledge that we had some challenges scheduling care for this individual. As the individual stated, long hours were requested, and many scheduled and unscheduled trips to doctors and hospitals were requested/required. Our client did let us know that there wasn't a good personality match with one of our caregivers -- fortunately we were able to place a different caregiver that got along better with the client. Despite the fact that some of our caregivers were not comfortable driving into the city, we were able to provide transportation for the individual in all but one case during the several months we provided care. We do appreciate this feedback and will use it to drive our efforts to improve.
December 19, 2019
I am a current client of this provider
I'm really happy with SYNERGY. I have no problem with communication. They're flexible. Everything is fine. I'm not having any difficulties. They do medications, housecleaning, cooking, dishes and laundry. They're wonderful people. My caregiver refills my bathroom soap bottle, and I was so touched with that because it was such a little thing that she did on her own. She makes it a point to check everything. The value of money is extremely reasonable, which is amazing to me. I would definitely recommend them.
About SYNERGY HomeCare of Nashua
Our commitment to providing quality, consistent care to our clients is rooted in a well-trained, motivated team of caregivers.
This commitment begins with the hiring process - caregivers are individually interviewed and each undergoes a thorough background and reference check process. Caregivers who meet our initial standards are offered a level of pay that is appropriate to the important jobs they are expected to perform.
Our commitment continues with initial orientation and training. We provide more than 5 times the state-required training for all of our caregivers, including extensive training in how to care for clients (and families of clients) with Alzheimer's and other dementia diagnoses.
Our ongoing commitment to our caregivers (and, by extension, our clients) continues with recognition for a job well done. Caregiver recognition begins with appropriate pay – but recognition also includes simple things like a well-deserved ‘thank you’ and tokens of recognition on special, or challenging days.
Our caregivers have the opportunity to pursue in-house training, to advance their knowledge in areas that match their interests, and to meet continuing education requirements to maintain professional licensure – all company-paid.
SYNERGY HomeCare of Nashua also provides programs for our caregivers to take advantage of company-paid professional training programs to advance their careers within the company and beyond.
Our caregiver hiring, training and recognition processes keep us confident that we are able to place consistent, professional, caring individuals with our clients.
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Services and Amenities of SYNERGY HomeCare of Nashua
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
Payment options
- Credit Card
- Payment Options Extra: E Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- State Licenses: HeP-822 (HCSPA) Lic #: 04273
