They provided someone who did what I asked them to do.
I like that they are easy to talk to and get along with.
Right at Home Northern Kansas City
Offers Home Care
176 Reviews
Call
(816) 685-0597
Reviews of Right at Home Northern Kansas City
Home Care Reviews for Right at Home Northern Kansas City
February 25, 2021
I am a past client of this provider
February 09, 2021
I am a current client of this provider
I don't want them sending people who do not know how to clean. I appreciate them doing chores around the house for me.
They do not communicate very well with their clients.
February 02, 2021
I am a current client of this provider
They do their best, especially the owner, try to attend to my needs.
There are people they employee that can't always control their employees once they get out with clients.
January 26, 2021
I am a current client of this provider
My caregiver really helps me out. They are respectful of my needs. That includes what happens in my apartment and that they can't take me to run an errand.
I like that they have me setup with the same caregiver each day and if she can't come they set me up with another one.
January 26, 2021
I am a current client of this provider
They supply wonderful caregivers to help my mother in law.
They really care and treat her like she is their grandma.
January 20, 2021
I am a current client of this provider
I'm happy with it, really. They always wear a mask, but one of them didn't wear gloves when I think they should. I noticed another girl did wear gloves.
They're usually on time, so I appreciate that very much.
January 18, 2021
I am a past client of this provider
It saved my time so I could work.
I like the punctuality by the caregivers, they were pretty attentive
January 12, 2021
I am a current client of this provider
They bring peace of mind knowing that my mother is taken care of.
I have already recommended them.
January 07, 2021
I am a past client of this provider
They talked to us as a family so that we know how to take care of our parents.
They do an awesome job of communicating.
January 07, 2021
I am a past client of this provider
They were there when they were supposed to be, but I was usually asleep.
I liked their attitude and the way they cared.
January 06, 2021
I am a current client of this provider
They show up on time and do what they said they would do.
It is easy to use.
January 05, 2021
I am a past client of this provider
They tried really hard to get someone to help me.
They did arrange for someone to come and help us as quickly as possible.
December 21, 2020
I am a current client of this provider
I had to go to the doctor and I was not able to drive myself. It was invaluable service.
They could have better communication.
December 18, 2020
I am a current client of this provider
Whenever I have a problem they try to address it right away.
I would like the agency to send better quality care givers to us. The agency does all that they can, but the caregivers are sometimes not quite up to par.
December 14, 2020
I am a current client of this provider
I like that they help her with her hygiene needs.
I like that they are flexible.
December 08, 2020
I am a current client of this provider
I don't know what else they could do. I just use them for transportation for my father for now.
I would certainly recommend them to others. I think they could have a little more training on their part about punctuality.
December 08, 2020
I am a current client of this provider
There are things that I can't do like get my husband in and out of bed and I have them do those things in the morning and that works good for me.
I just have this lady that comes and she does everything that I need her to do.
December 03, 2020
I am a current client of this provider
The client is wheelchair bound so it gives me a break.
The caregivers are nice, but it's hard to take care of the client because he is disabled. I am concerned the caregiver is being burned out since it is the same thing.
December 03, 2020
I am a past client of this provider
They did what they could to make it a positive experience.
I like that they were responsive.
December 03, 2020
I am a current client of this provider
It helps out because I have that time to go and do things without worrying about my wife getting into trouble. I can go shopping. The caregiver laughs with my wife.
They work with me and the doctor appointments we have. I also could be flexible with the hours that we have with their services. Sometimes they have to move people around to cover other people, so I can't keep the same caregiver with my wife which is difficult.
November 24, 2020
I am a current client of this provider
They're helpful, but we constantly have to be there to train the new people.
The people are good, they just have problems with having the same person and coming on time.
November 24, 2020
I am a past client of this provider
I just needed them once. It was mostly just to monitor me in case I had an adverse reaction.
If you're single and have no dependents, it's an ideal plan. I only used them twice.
November 18, 2020
I am a current client of this provider
Barbara can't speak very well, but she has communicated with me that she likes the caregivers. They are only here a couple hours, which is nothing bad about them.
I had dealt with other home care agencies before, and Matt is the owner who said all the right things. Based on my experience the ladies are showing up on time.
November 16, 2020
I am a current client of this provider
The caregivers take really good care of my dad 8 hours a day. They help him have better eating habits, socialization, and give him the transportation to doctor's appointments.
I would recommend Right at Home because they have been working with my dad for 3 years and have been wonderful to him.
November 11, 2020
I am a current client of this provider
Basically their caring attitude.
They get the job done.
November 04, 2020
I am a current client of this provider
They have been tremendous! Having somebody else here in the house to help with meals and groceries has been a huge help. There was one time that it was not a good experience, but I mentioned it to them, and they came out the next time much improved. That shows that they listen to criticism and strive to get better.
I would definitely recommend them. There are some people that are better than others within the organization, but my caregiver is outstanding! I don't always have the same caregiver, though.
November 04, 2020
I am a past client of this provider
The caregivers would make sure he was clean, and his hygiene was taken care of.
This agency has wonderful staff. Everyone here is very personable.
October 24, 2020
I am a current client of this provider
My caregiver will make sure I am showered.
My caregiver knows us, and she is great with me.
October 22, 2020
I am a current client of this provider
They have helped me the most with cleaning.
I will recommend them if someone needs it.
October 19, 2020
I am a current client of this provider
I could do the things done for me, but I'm currently recovering from a broken pelvis.
I liked that my bathrooms were cleaned for me.
October 13, 2020
I am a current client of this provider
I need them to send someone who is qualified.
I like that they are prompt, when they say they'll be here they show up. They give me a break for a few hours, and give my wife someone else to talk to .
October 13, 2020
I am a current client of this provider
They come and clean the house.
I wish I could get the same person every time.
October 08, 2020
I am a past client of this provider
The first caregiver was wonderful and I would have liked to have them more and the second caregiver was fine. The impact on my daily life was just stress.
I am trying to do bed rest and was having to get up and show them things and constantly supervise.
Provider Response
Thank you for sharing with us in this review how much you enjoyed your first Caregiver. We are disappointed to hear that you were unsatisfied with the overall services we provided. While we were not able to provide one Caregiver for all shifts you requested, each time a new caregiver was introduced, we completed a telephone introduction (COVID-19 safety precautions) to ensure both the Caregiver and you were aware that this was an initial meeting and that the skills and task requirements were known. We regret that any concerns or questions you had were not elevated at the time of services so we could address them in an appropriate manner.
October 06, 2020
I am a past client of this provider
Amanda came to pick me up and take me to my appointment.
I was recommended to them by the surgeon, and they were good for me.
September 28, 2020
I am a past client of this provider
I was not sure how to get to my procedure, but they were able to help me get there.
I was able to get the services I needed within a few days.
September 28, 2020
I am a current client of this provider
It helps me to be comfortable and safe in my home.
The caregiver is dependable, amiable, seems to be trustworthy.
September 22, 2020
I am a past client of this provider
The hours weren't the greatest, but they were here 6 days a week which was nice and helpful.
They need to follow up after they send the caregiver out just to see how they're doing.
September 22, 2020
I am a current client of this provider
The most helpful is the showering and shampooing.
I feel like they are helpful.
September 18, 2020
I am a current client of this provider
They need to be better trained at taking care of elderly people because they have had to go through a few different caregivers.
I feel they can improve on the price of their services.
September 17, 2020
I am a past client of this provider
I wasn't able to get up and do the stuff, so she did it for me.
They helped me when I needed it. That's what I got the services for. I had an injury.
September 15, 2020
I am a current client of this provider
She dusts, mops, and cleans the two bathrooms.
The caregiver came out and has been working for us for about 7 weeks. They are doing fine. She does pretty much what I want to be done.
September 04, 2020
I am a current client of this provider
They have helped the most in helping William stay at home for as long as he can.
I like that the caregiver that we have coming now, however we had some trouble when we started with getting what we needed. The caregivers that were coming initially were not as clear.
September 04, 2020
I am a current client of this provider
They take care of things that I can't take care of myself.
I liked the services they provided.
August 25, 2020
I am a current client of this provider
The cleaning that they do for me has been so helpful. I can't do it right now because of my back.
I like that they help me in the house.
August 25, 2020
I am a current client of this provider
They need to be a little more persistent with caring for my mother. You have to be persistent with her so that she will cooperate.
We now have a caregiver that is amazing to help, but it took a while to get a good one.
August 24, 2020
I am a current client of this provider
They help me the most by cooking my meals.
I like that they are able to do the things that I am not able to do.
August 18, 2020
I am a current client of this provider
They are quick to make a change if you need it.
They are very personable.
August 05, 2020
I am a current client of this provider
She helps me into bed.
The people that they send, like their main caregiver, is always on time and always shows up and it is great.
August 05, 2020
I am a current client of this provider
She runs my sweeper and makes my bed for me because I can't do that myself. All the other jobs I can do.
They need to have a system so that I know who is coming and when. They can't change the schedule in the middle of the stream.
August 05, 2020
I am a past client of this provider
There were a lot of different caregivers, some would stay on their phones and some of them helped out a lot.
They could have been a little more consistent, there were a lot of late arrivals and no shows.
July 22, 2020
I am a past client of this provider
I was looking for someone who was friendly to be around.
One guy did not know how to do like basic cooking. One wanted to leave even though we were paying her to be there.
July 16, 2020
I am a past client of this provider
They should have helped more with entertaining her, keeping her busy.
People would be wise to check with others before signing on with the care.
July 07, 2020
I am a current client of this provider
They certainly make a positive impact. She does housework. She takes care of things around the house that my back can't do anymore.
I have been very happy with Kim and all the work she has done.
March 23, 2020
I am a current client of this provider
She is someone I would like as a friend. She does things that I have to do routinely, which leaves me free as a caregiver to do some things that I want to do for myself. My mother doesn't get out so it gives her someone to talk to and get feedback from, and who is interested in her. Part of her job is to interact with my mother and keep her mind going. It helps her to know what someone else is interested in her.
The caregiver listens, she follows directions, and she is very pleasant.
March 12, 2020
I am a current client of this provider
They could not be argumentative.
They need to improve the communication.
March 04, 2020
I am a current client of this provider
I only see them once a week so the impact in minimal but they do take care of things that I am not able to.
I like the people, they are very nice.
March 04, 2020
I am a current client of this provider
They take care of issues I haven't been able to take care of myself.
The employees are efficient and work without direction.
February 24, 2020
I am a current client of this provider
It has given me time for my other needs, like doing my paperwork and being able to recover from a broken hip.
I would recommend them because they are prompt and start right in with their work with what they are supposed to do.
February 20, 2020
I am a current client of this provider
They help with my bathing because I can't get around very well.
They take care of my needs and they are doing what we ask them to do.
February 13, 2020
I am a current client of this provider
It really helps me because I am not able to vacuum and change my sheets.
I think they need to be a little more careful when they are cleaning because the dusting sometimes is not to good.
February 13, 2020
I am a current client of this provider
It really has made an impact on me. It helps me out.
They do an excellent job with my husband. We have been having some problems lately with keeping caregivers here. Other than that, they are great to work.
February 06, 2020
I am a current client of this provider
She can no longer live alone and she needs help.
They have been very good about covering all the shifts that we have needed.
February 05, 2020
I am a past client of this provider
They helped me with some things I didn't have the time to do.
They provided what I needed when I needed it.
January 30, 2020
I am a current client of this provider
Right at Home of North Kansas City has been a blessing to us. Beverly’s passion is contagious. Ashley, Brian and the staff are great to work with. We need more people like them to help us care for our parents.
January 30, 2020
I am a current client of this provider
It's helped me tremendously. They help him shower, and they help him up from the bed.
They are very pleasant because I like their attitude and their desire to do what they are doing. It makes the difference.
January 27, 2020
I am a current client of this provider
It has impacted my life more than hers and has been a relief for me. I can be away and not have to worry about her being okay if I cannot reach her by phone.
I have already recommended Right at Home to someone. I told them that I could get care on fairly short notice and that the caregivers that I have had have all been good.
January 23, 2020
I am a current client of this provider
The agency has helped me in the situations that arise. They always help and they are on time.
I like that they are very informative and schedule well.
January 20, 2020
I am a current client of this provider
My caregiver comes quite a bit, but she needs to be more on time when she comes.
She does a good job, but I think that she needs to dust a little more often.
January 10, 2020
I am a current client of this provider
I think she more or less does things that I want her to do, and I don't have to tell her.
I have had different agencies, and the lady they send out is pretty good.
January 10, 2020
I am a current client of this provider
It helps me to be able to do things that I can't do if my husband is alone. I've had knee surgery, and they've helped both of us.
I like that they are right on time to do their job.
January 10, 2020
I am a current client of this provider
They are able to brighten my spirit.
They come to see me instead of calling on the phone or writing a letter. I appreciate that they come to visit me.
January 03, 2020
I am a past client of this provider
They just helped her maintain some normalcy in her life for those few hours a day.
They were very helpful and just did all they could to help our situation.
December 19, 2019
I am a current client of this provider
They have helped the most by making sure that the house is clean and that he is cared for.
I like that they have quality people working for them. They contact you when there are any changes.
December 13, 2019
I am a past client of this provider
She wasn't very accepting of the services, so it wasn't that they did anything wrong.
They were friendly and attentive to our needs. They had good follow up.
December 13, 2019
I am a current client of this provider
They do not know how to take care of people. They need to know how to pick him up to take him to the bathroom.
I would like them to improve the people that they send out.
Provider Response
We greatly apologize for your negative experience. As you can see from our 100+ positive reviews, this is a very, very rare situation. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they have a 110% commit to providing exceptional quality service and thorough care.
December 12, 2019
I am a current client of this provider
The good caregiver was efficient. He did all I needed.
The ones I've had before were excellent. The one I have now is just different.
December 09, 2019
I am a past client of this provider
She relieved me of stress because I knew when the provider was there. He was a bit of a wanderer and a rebel, but he trusted Theresa the most of anybody.
I liked how they gave us personalized care, and I appreciated how personal it felt.
November 21, 2019
I am a current client of this provider
She isn't very sturdy on her feet, so having someone here to help makes everything a little easier. It takes a load off of my shoulders as well.
They are very courteous and considerate.
November 20, 2019
I am a past client of this provider
I don't have anything negative to say. They gave me a ride, and I couldn't have had the procedure without them.
I had no problems with them. Both of the ladies were friendly and prompt.
November 14, 2019
I am a past client of this provider
I had rotator cuff surgery, and I couldn't do a lot of stuff for myself after the surgery. I couldn't have done it without them.
Everybody seemed to be happy. I liked their attitude.
November 14, 2019
I am a past client of this provider
They helped the most by making sure that she ate and got dressed.
I liked that they were very responsive and always available.
November 06, 2019
I am a current client of this provider
It gives me the ability to go out and do the things that I need to and trust that he is being taken care of.
I like that they are easy to work with.
October 28, 2019
I am a current client of this provider
They are doing okay.
I like the flexibility and quality of care they provide.
October 17, 2019
I am a current client of this provider
They need to do what they are saying they will do.
The quality of teaching their help needs to improve. They need to know how to clean the house. They don't know how to sweep or mop. They wash the dishes, but they are still greasy.
October 04, 2019
I am a current client of this provider
When they're taking care of mom, I'm taking care of my wife. It takes a lot of pressure off of me.
They're always there and helpful.
October 04, 2019
I am a current client of this provider
I like everything that they do for me.
The staff and caregivers are all nice.
October 04, 2019
I am a current client of this provider
They cover me, so I can do different things that I need to do.
We've been with them a long time, and they are very responsive when we have needs.
September 11, 2019
I am a current client of this provider
Most of them are very nice and helpful to me, which is nice.
They need to have their people call. One time, the lady could not be here, and a different lady came. I wish that they would have called ahead of time to let me know that.
September 11, 2019
I am a past client of this provider
They provided company for my dad.
I liked the staff that they sent to my dad.
September 04, 2019
I am a current client of this provider
I think that they could have a little more training for the people that come.
They could get their accounting and billing to be a little bit more efficient.
August 20, 2019
I am a current client of this provider
Right at Home Northern Kansas City is excellent. They have been a tremendous help with my mom especially on the weekend. They change her and keep her clean. I will recommend them because they were able to assist me with 24-hour service.
July 30, 2019
I am a current client of this provider
The CNA helps give me a shower.
I appreciate the caregiver's promptness.
July 26, 2019
I am a past client of this provider
They helping with cleaning and going to the store.
They did a great job caring for them and taking care of things. They were prompt with getting services established.
July 18, 2019
I am a past client of this provider
It relieved some burden on myself and my sister.
I would've liked honesty and communication to be improved by them.
July 18, 2019
I am a current client of this provider
I am not in good health, so I can't do any of the housework or my laundry.
I like the supervisor. She is wonderful. She goes above and beyond. She is a loving and kind Christian woman.
July 11, 2019
I am a past client of this provider
The services were important.
I liked it very much. I was very well satisfied. I thought they did a very good job.
June 27, 2019
I am a current client of this provider
I cannot do stuff or clean my house anymore.
They do a good job with everything.
June 07, 2019
I am a past client of this provider
They made a difference by being there. It allowed my brother to get away from the situation for a few hours while they were there.
The caregivers we had were very caring. I thought the office staff was easy to work with.
May 03, 2019
I am a past client of this provider
They were conscientious but they could have been more prompt.
One of the caregivers wore way too much perfume and they were late sometimes.
May 03, 2019
I am a past client of this provider
It was a negative impact. I was so disappointed in them.
I would not recommend them myself. They did not do the job that I wanted. My daughter checked them out online and they did not get a good rating. I wish I would have known that before.
Provider Response
We greatly apologize for your negative experience. As you can see from our 100+ positive reviews, this is a very, very rare situation. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they have a 110% commit to providing exceptional quality service and thorough care.
May 03, 2019
I am a current client of this provider
I have Gabriela and she's fabulous. She helps me with whatever I need during the time she's here.
They're very nice people and they come when they're supposed to. They are understanding.
April 24, 2019
I am a past client of this provider
They helped my mom get to the bathroom and back, and they did meal preparation, laundry, made their bed, and picked up. She also put cream on my dad's legs.
We had a wonderful experience with them. The case manager was very kind to my parents and took them seriously for all the needs they had. They needed caregivers to listen to them, and she treated them very respectfully. She was really good and she knew where they were coming from.
April 24, 2019
I am a current client of this provider
They are able to take care of my mother. They are very helpful.
They are flexible.
April 03, 2019
I am a current client of this provider
It was pretty pitiful before they started working for her.
They are on it and make sure that they are there when they should be. They get in and work hard and they are good people who know their job.
March 25, 2019
I am a current client of this provider
I have to have someone pick up my mail and take out my trash. They're good at that.
I like the price, and I think it's plenty high at that.
March 21, 2019
I am a current client of this provider
We couldn't do it without them. I can trust them and I can leave the house knowing she is good hands.
I've been very happy with them. They are very flexible, sometimes I have to switch days because our schedules are wonky and they always work it out.
March 13, 2019
I am a current client of this provider
Having them helps me a good deal. When they are here, they do what I need them to do, which relieves me of having to do it.
I like that they are pertinent and on time. They are friendly, and they treat my wife well.
March 08, 2019
I am a current client of this provider
I have them come in to clean my house. They make my bed, and clean my tub.
They have just been very helpful.
March 04, 2019
I am a current client of this provider
It makes it much easier because I am handicapped. They help me with general house cleaning, cleaning the kitchen, the bathroom, and running the sweeper which is the biggest help.
I would recommend them because I like the people.
February 21, 2019
I am a current client of this provider
My loved one misses me and would rather I not leave them, but for me, it is a nice time to get a lot of things done that I can't do when they are with me.
Everybody that has come out has been very nice. They are very concerned about my loved one.
February 08, 2019
I am a current client of this provider
My previous caregivers helped very little. I can't do many things, so I need the help.
January 23, 2019
I am a past client of this provider
They cleaned my house for me and I didn't have to.
They weren't able to complete everything in the house during the time they were here.
January 04, 2019
I am a current client of this provider
They have a positive impact when they are here. They help me cook and do the dishes. They clean the stove really well.
The ones I have had are very good. They could have a little more training so that they know what to do when they come.
January 04, 2019
I am a past client of this provider
They helped me with chores around the home as I was recovering from my injury.
I really liked the caregiver that they assigned to me. I liked their personality and the good work they did.
January 04, 2019
I am a current client of this provider
The assistance in my shower is a big plus. Preparing light meals for me is very helpful. All the little things she does really add up for me.
The caregiver is very pleasant and kind, but she is also a very hard worker and assists with the things that I need help with. She is an exceptional person.
December 14, 2018
I am a current client of this provider
She helps me on the toilet.
They are helping me with my bath, which helps me out a lot. It benefits me since I can't give myself one.
December 04, 2018
I am a current client of this provider
They help keep the house clean, and if I want a snack, he will fix it.
Daniel does his work and keeps the house clean. I cannot complain at all.
December 04, 2018
I am a past client of this provider
I didn't have to drive my loved one around.
Because of them, my loved one was able to come home from the hospital.
November 28, 2018
I am a past client of this provider
It was fine on my daily life. They did a fine job. It is not too well because of the way the funds restricted me.
November 19, 2018
I am a current client of this provider
I didn't have to worry about my mom at all.
They are very friendly and nice.
November 13, 2018
I am a current client of this provider
They are very helpful, it helps so I am able to get some sleep, and it is very crucial at this time.
They don't keep their caregivers for very long, and we have had to go through several different caregivers. The people have been very compassionate, and if something doesn't work out they try to accommodate.
November 13, 2018
I am a current client of this provider
They have helped the most by having someone here who is a good fit for the lifestyle and is qualified.
I like the quality of care.
November 05, 2018
I am a current client of this provider
It was very helpful while I was sick.
They're very friendly and on task so they don't take extra time. They're friendly while they're doing it. They're not just aloof, and I can trust them to be here.
October 25, 2018
I am a current client of this provider
There are things I can't do anymore. I have a compression fracture in my back, and they send me people to help me with those things. They make it possible for me to live alone.
They send people to do things I am not able to do. I appreciate the help.
October 25, 2018
I am a current client of this provider
I had some intense surgery and they taught me how to take care of myself afterwards and gave me advice.
They are thorough, sincere, and do well with their job.
October 15, 2018
I am a current client of this provider
The caregivers aren't doing their jobs.
They don't pay the caregivers enough wages, so you have aides that can't do anything because of it.
October 08, 2018
I am a current client of this provider
They could give me the same person who has been coming. I have wanted someone to come in 3 times a week, but they haven't had people come in.
I have had 3 different people come through and 2 have been below average, but the one that is good can't always come.
September 22, 2018
I am a past client of this provider
I liked that they were on time and punctual.
I had a very competent driver.
September 18, 2018
I am a current client of this provider
I didn't have to get a taxi or take public transportation.
It was convenient to use. They took me to and from the surgery center.
September 12, 2018
I am a current client of this provider
It makes my mom not feel guilty about having me come over and clean. When I come over, she just wants me to visit and not feel like I am obligated to come. With Right at Home coming, it just makes her feel more independent because she is paying for service.
They are the only place that will come out in the country, and it is very good care. They come at the hours that we need.
August 29, 2018
I am a current client of this provider
The provider has helped the most by being able to take care of Bill and his needs.
I had a couple caregivers that I did not get along with.
August 28, 2018
I am a past client of this provider
If I had errands to run, she thought that she had to stay in bed. If someone was here, she was comfortable to move about.
They were able to find someone that wasn't afraid of our dogs.
August 27, 2018
I am a current client of this provider
They have made a big difference. I was totally unable to do anything by myself, without the service I would be up a creek.
I like that the people are friendly and they do a good job.
August 17, 2018
I am a current client of this provider
It eases my anxiety about the house.
They are efficient and complete.
August 03, 2018
I am a current client of this provider
The housekeeper I have is good, but is always forgetting something.
They have kept me from cleaning the house by myself.
July 25, 2018
I am a past client of this provider
They were available and let me go out and do what I needed to do that day.
Everybody was really nice throughout the process.
July 23, 2018
I am a current client of this provider
I doubt that I will use them much more. I doing better and I am able to do my personal care myself. It seems that the people can't even take care of themselves.
I have had three or four different people there and because of my medical condition, it is difficult enough to take of myself when I am home, let alone having to follow people around telling them what needs to be done.
July 05, 2018
I am a past client of this provider
It was nice to have the caregivers here to provide me with companionship. I could have asked them to do more help around the house, but I didn't, so that's on me.
They need to have better pricing. I really liked the caregivers because they were great.
June 26, 2018
I am a current client of this provider
It has given me freedom to have time to make appointments for my hearing aids. I can rely on their service.
They are reliable, and I like that the person who comes out to do the assessment comes with each new caregiver.
June 13, 2018
I am a current client of this provider
They've called me and asked what time I'd be home, when they can come see me, and when they need to leave because I have a lot. I'd like it if they do the things I ask them to do when they're there.
They're on time, and they always call me back. They'll call me back to ask if I'm in the hospital and if they can came and see me. The only thing I would require more of is for them to clean a little bit better.
June 13, 2018
I am a current client of this provider
I got to go see my granddaughter twice in a musical and a concert.
I'm normally in an electric wheelchair and they pushed me down and helped me into the car. It surprised me that they were able to do that. It made me very happy.
June 05, 2018
I am a current client of this provider
They complete the jobs that they are supposed to do. However, if they got a set schedule for me, that would be the biggest thing they could do to help me.
They still haven't gotten a set schedule to me.
May 24, 2018
I am a current client of this provider
They've helped us by freeing us up to do other things.
Our experience has been very good. The person helping us works hard and is organized. They do a good job.
May 16, 2018
I am a past client of this provider
My caregiver is wonderful and allowed me to go on vacation and helped me take care of my mom. Whatever she felt I needed help with she would step right in.
I was not happy with the way they run the office.
May 03, 2018
I am a current client of this provider
She likes the lady that cleans, but she doesn't like the scheduling lady. My loved one can count on them. The caregiver is responsible and she knows exactly what to do. She's very friendly.
April 26, 2018
I am a current client of this provider
I think they are willing to do anything that I ask them to do for us. They help us with the house work and cooking.
April 03, 2018
I am a past client of this provider
They could have shown up on time. The service was very helpful because sometimes it's very hard to find rides to and from the hospital, and they provided that service. I couldn't have had the procedure without them.
April 03, 2018
I am a current client of this provider
They never come when they say they are coming. They change my hours every week, and I don't like that. I am 93, and I like my schedule like it is. Sometimes they can't send anybody. They have been good at what they do.
March 20, 2018
I am a current client of this provider
I like the fact that they follow up quite a lot and they just know how to treat people. He looks forward to it, he sees his care companion once or twice a week and he really likes it.
March 05, 2018
I am a current client of this provider
They are dependable and the caregivers are nice. They help me out a lot. I live alone and am 93 and need the help.
March 05, 2018
I am a current client of this provider
They took one of my favorite caregivers and wouldn't let her come back because of some type of argument. I can't function without them because I am paralyzed on my left side of my body and can't go about my day without them.
February 16, 2018
I am a past client of this provider
They were okay. I did most of the stuff myself anyway. They did what I asked them to do.
January 04, 2018
I am a current client of this provider
They help so much because of their friendliness and being able to have someone take me some place. I'm just so thankful. It couldn't be any better. It helps my disposition a lot, too. She's very helpful and a neat person. She's a good lady.
December 16, 2017
I am a current client of this provider
Once, a caregiver let me drop on the floor, and I had to have emergency services to help me get up because Right at Home limits some of the things that their caregivers are allowed to do. Right at Home's caregivers do okay. They help me get to the bathroom and get back to my chair, but they aren't allowed to help me if I fall on the floor.
December 15, 2017
I am a current client of this provider
Right at Home is very good and the people are helpful. We only use Right at Home a few times a year, but they make life easier because my mom had a stroke and is paralyzed on one side, and they help her use the restroom.
November 17, 2017
I am a current client of this provider
Right at Home seems to be pretty thorough about coming to see what is needed, and the caregiver is very kind. I would recommend them. My husband has Alzheimer's so the cleaning really does help me out in order to keep my house clean.
November 14, 2017
I am a current client of this provider
Right at Home is reliable, flexible, and will work with me. Right at Home does what I don't feel comfortable doing.
November 03, 2017
I am a current client of this provider
Right at Home provides good caregivers; they have good supervision and they care about their patients. Right at Home has very pleasant caregivers and my loved one sees them as friends.
September 07, 2017
I am a current client of this provider
Right at Home is located right where I live. I would tell others that Right at Home has to make sure that they have a caregiver to cover the shift needed. The caregiver makes my bed and helps me with my baths, she takes my trash out when needed. Right at Home is a good company, which is important to me.
August 22, 2017
I am a current client of this provider
Right at Home is a good service provider because they send good matches for mom. Right at Home has made my mom's life easier by providing company and doing daily tasks.
August 09, 2017
I am a current client of this provider
Right at Home needs to instruct their people to do a thorough job and be at the client's house for the scheduled time. Quite often the caregiver will come for an hour and a half or less and when I check their work, they don't do a thorough job. They might not vacuum or clean the the whole of the vanity. They won't use the cleaning supplies at all sometimes. The services are helpful. I spend about two hours doing other work, like shaking out throw rugs and picking up trash. I tidy before so when the caregiver comes in they just clean surfaces. I try to make their job easier before they come.
Provider Response
We greatly apologize for the issue you experienced. As you can see from our 100+ reviews, this is the only situation like this we’ve ever had. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide caregiving feedback, whether good or bad, and is willing to discuss concerns they have. Our dedicated caregiving staff receives initial screening and ongoing training to ensure they have a 100% commit to providing quality and thorough service.
July 20, 2017
I am a current client of this provider
I really like the personal attention that Right at Home gives. The management comes out and visits us, not just the caregivers. The services from Right at Home have helped a lot, I couldn't do it without them.
June 27, 2017
I am a current client of this provider
Right at Home always comes into my home and does a good job. Right at Home makes my life easier by keeping my home clean.
June 06, 2017
I am a past client of this provider
Right at Home did a good job. I am located far from Kansas City and they were able to find caregivers to help me. Right at Home took the stress off of me because they would come and take care of the client and I could go places and not worry about her.
May 03, 2017
I am a past client of this provider
I've never had any help before. She's the most helpful and friendly person I've ever known.
April 21, 2017
I am a current client of this provider
Right at Home has great flexibility and reliable caregivers. When the caregiver is here, I am able to go to church or run other errands.
March 09, 2017
I am a current client of this provider
I have had a lot of changes with people. There have been some really bad people and good people. Right at Home will come and clean my house, which makes life easier.
February 07, 2017
I am a current client of this provider
We have only dealt with our caregiver from Right at Home. I would tell a friend that the caregiver always asks what she can do, and even after she does everything she is asked, she asks if she can do more. I really needed someone to help my wife with her bath. It has been real help.
December 30, 2015
I am a current client of this provider
Your staff does quite well in every respect.
December 29, 2015
I am a current client of this provider
Kelli is terrific! The other girls are doing well also.
December 18, 2015
I am a current client of this provider
Right at Home is excellent to work with and work with you in all ways. Their care workers are kind, helpful and most courteous.
June 07, 2015
I am a current client of this provider
Your people are wonderful, wonderful, wonderful!
June 04, 2015
I am a current client of this provider
I have had dog walking in the winter and housecleaning. All along I am very pleased with the services.
I will be adding the dog walking back by this winter if not sooner.
Thanks for being here!
May 27, 2015
I am a past client of this provider
I am extremely pleased with Right At Home service. Kellie is a very caring person and concerned young lady. Thank you for your service.
March 31, 2014
I am a current client of this provider
Sue is the best! She is friendly, helpful, and a great caregiver. She is positive, intelligent and can deal with any given-situation. She is a strong woman and knows how to do what needs to be done.
January 31, 2014
I am a past client of this provider
We had tried several home care providers for my elderly parents. Right at Home worked out the best and was just what we needed. They are very easy to work with... very patient to the needs and changes that go along with older folks. Very flexible. Will do whatever it takes to make things pleasant and comfortable for the client. Communication is great. The care givers they employ are the BEST ! They always went above and beyond what was asked of them. They became more like family then employees. They were some of my parents' best friends. We feel blessed that they were part of Mom and Dad's lives while they were here. I would recommend Right at Home to anyone looking for someone special to help with family members. They are wonderful !
About Right at Home Northern Kansas City
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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