Right at Home Northern Kansas City
5545 North Oak TrFy, Kansas City, MO 64118
(816) 685-0597
Verified Partner
4.5
(328 reviews)
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Reviews of Right at Home Northern Kansas City in Kansas City, Missouri
Lisa W_14
5
|
November 18, 2024
It's a blessing. They are very accommodating when I need to move my schedule around. I have recommended them before. They always make sure the shift is covered.
Allan P
5
|
November 6, 2024
They have helped me around the house and take me to my appointments. They are responsive to my needs.
Sally B_12
5
|
November 4, 2024
The most helpful has been the service at night, so I can sleep. We found them satisfactory, and it has been easy to contact them.
Pat C_21
4
|
October 17, 2024
Our caregiver does well with my husband. They are very reliable.
Jeff Z
5
|
October 14, 2024
It helps free me up. They are very good about staying in touch and scheduling appointments. They are prompt.
Connie C_15
4
|
October 14, 2024
I'm only seen once a month for 3 hours. The continuity makes it harder because they're coming in once and it's different people. I like the availability and they accommodate my timeframe.
Victor M_7
3
|
October 7, 2024
They could interact with him more. We had too many caregivers. We're trying different caregivers to see what would work.
George R_15
5
|
October 2, 2024
I like that they provide scheduled times that fit. I like the quality of the people they send.
Aie Jae O
5
|
September 19, 2024
The nurse just comes and checks in with me. They are knowledgeable and pleasant. The agency is great for the services they provide.
Mike M_37
5
|
September 18, 2024
They bath my father once a week. They are easy to work with and are flexible.
Susan H_71
5
|
September 10, 2024
They provide care which allows me to stay home. They are very friendly.
Sally G_9
5
|
September 6, 2024
They helped me the most with my compression garments. I liked that I received excellent care.
Jeff T_7
3
|
September 4, 2024
It is hard to find help, and they have worked diligently to find people to work. The biggest complaint is the activities the caregiver is not providing. The caregiver sits on her phone the entire time.
Larry S_27
5
|
August 19, 2024
She does things I'm not able to do. We are satisfied with the service and the people overall.
Sharon H_30
5
|
August 19, 2024
The caregivers do difficult things that I am unable to do anymore. The agency is very dependable, and I am thankful that they are available.
Leaudra "Sue" P
5
|
August 9, 2024
It is a big help. The woman that cleans does a good job.
Charlas R
5
|
August 7, 2024
I am 84 and any help I can get is good. I like the convenience of the service. I can count on them.
Anonymous_7509
5
|
July 22, 2024
I appreciate her taking care of my legs and feet. I have circulatory problems. She's very prompt. Her work is good. I'm thankful for the services I'm getting.
David M_84
5
|
July 10, 2024
It's helpful to have time to get away and know that my husband a has help. We like the people that they've sent out.
Johnny S
5
|
July 5, 2024
She keeps the place clean. They're on time.
Rich S_1
5
|
July 3, 2024
He would have had much more difficulty coming back home without them. They have been flexible with us.
Terri M_14
5
|
June 24, 2024
I can go to work. They take good care of my mom. I have very good help. They are a little bit expensive but I have good help.
Bob R_7
5
|
June 11, 2024
They were consistently here when I needed them. They always came when they were supposed to.
Steven 'Steve' C
4
|
June 5, 2024
The caregivers help with dressing and cleaning up. I have been dealing with a lack of manpower.
Anonymous_7208
5
|
May 22, 2024
I like that they help me with showering. I like my caregiver.
Anonymous_6426
4
|
May 14, 2024
Some caregivers are quirky and the guy he has mostly talks too much. I like that they have provided consistent care and we have had the same caregivers for a few months now.
Michael B_63
5
|
May 14, 2024
They provide care. They spend time and talk to the client.
Victoria T_2
5
|
May 7, 2024
They have flexibility. They have good caregivers.
Margie B_4
4
|
May 2, 2024
I only have her twice a week. The county only pays for a certain number of days. Since I am disabled in a wheelchair, I have restrictions on what I can and cannot do. She does my vacuuming, dusting, dishes, laundry, etc. I like the housekeeper I got. She is personable, kind, and does her job. We get along fine.
Charley L
5
|
April 30, 2024
I have called and added things to the care plan and they immediately make corrections. They are always willing to step in and do whatever is necessary at a moment's notice.
Tiffany F_1
4
|
April 11, 2024
I think they are doing a good job. I would want them to improve on having more contact with the person that comes out. We are not allowed to text or call we have to go through company.
David V_19
5
|
April 3, 2024
It's really hard to convince my mom to even have care, it would be beneficial for us to have 2 more hours of care, but again I have to convince my mother. I like that the agency is reliable, they have backup caregivers for when caregivers are ill or indisposed.
Thomas 'Tom' A
4
|
April 2, 2024
The caregiver helps me out around the house. I do not normally recommend business to friends.
Dorothy B_29
5
|
March 27, 2024
The caregiver cleaned the stove for me and did a lot of work for me. Just help me do things that I can't do by myself. I like that the caregivers wrote some letters for me because I can't write.
Carol G_36
4
|
March 18, 2024
They have given me peace of mind. They need to improve their communication directly with the communicator.
Lana S
5
|
March 14, 2024
They provide great care for Lennis, and we love our caregiver. They have wonderful staff and caregivers.
Susan F_49
5
|
March 11, 2024
They are helping my father with things that I can't do. They were very polite.
Carl P_4
5
|
March 7, 2024
The person coming in is very good. They seem to be professional.
Ellen M_14
5
|
March 5, 2024
We have to have the services. I like that they are consistent, and they always get our shifts covered even when we have bad weather.
Charles C_16
4
|
March 5, 2024
The caregiver needs to be dependable and skilled. They need to improve timeliness and quality of work.
Judy "Ann" D
5
|
February 14, 2024
The caregivers and the office staff are both excellent. The caregivers do everything for me from morning till evening. I like their personalized care. They are really good to work with.
Martin L_4
5
|
February 6, 2024
My mom has dementia, and they are handling things as needed. They are feeding her and doing other things. They do the automatic billing, and the caregivers are qualified and good.
Tracey M_5
5
|
January 23, 2024
It allows dad to get a break. They seem very reliable so far.
Betsy W_1
5
|
January 12, 2024
I like that they inform me of any changes. I am well informed. I like that this agency is caring and punctual.
Anita Y
5
|
January 5, 2024
They make my experience positive because there is always someone available to send out. I would recommend them because they have always let me know if there will be any changes.
Becky C_7
5
|
January 5, 2024
The services have taken a lot of the stress of being a caregiver off of me. I like that they're local and that if there is any a problem they are easy to deal with.
Joanne & Joseph S
5
|
January 3, 2024
They help me get up in the morning and get my breakfast. I like the people that we have had. They are responsible.
Carolyn S_31
5
|
December 12, 2023
They did good work. I really like them, but this is my last day and the insurance can't pay anymore.
Teresa D_4
5
|
November 21, 2023
She does not have to worry about the house chores. We are happy and they do a good job.
Anonymous_7648
5
|
November 9, 2023
Again, staying in contact with me has made the experience positive. The agency stays in contact with me when something needs to be addressed.
Tara H_3
5
|
November 2, 2023
They've helped by transporting her and getting her up to go see her husband every morning. They have been reliably easy to contact and it's easy to adjust things when need and flexible.
Vivion O
4
|
October 19, 2023
The provider helped me the most by doing things that require stooping and standing, which are hard for me. They could improve by maybe a call the day before or a text to say they would be here.
Anonymous_5974
5
|
October 17, 2023
They make a great benefit to my mom. One thing I like about the agency is they are responsive to my requests.
Annette L_5
5
|
October 6, 2023
I really like that the caregiver has the ability to do chores from my mom. They do light cleaning. I like that they are very good with communication with me about my mothers care.
James M_69
5
|
October 3, 2023
The agency has made the experience positive because they hire good people. The person they sent out her to care for my wife was very knowledgeable and nice. I would recommend them because I found that the person that they send to care for my wife was very capable. She was very nice and caring to my wife. She was a hard worker, she did lots of stuff that I didn't expect her to do.
Erica W_2
4
|
September 14, 2023
They have had an open line of communication and let us know when they will not arrive. The scheduler is easy to reach. I think they could improve by keeping quality caregivers for the client, but I recommend them because they have improved over the 2 years I have had them.
Debbie H_20
5
|
September 6, 2023
They go over and clean her apartment. I like the fact that women who work there are so willing to help, my sister keeps tries to pay them and they won't accept it. They are honest and kind to her.
Jeff F_5
5
|
August 11, 2023
They are as good as they can get. We use in home 24/7 care. They are prompt in returning calls. They are overly involved to help and think for you.
Vincent G
5
|
August 4, 2023
He really enjoys their company, and he likes all the caregivers. Everyone I have met are good at what they do and they are very respectful.
Suzi L
5
|
August 2, 2023
The come and help with the laundry because I can't go down the stairs. They always answer their phones and sent me decent people.
Hanah B
4
|
July 24, 2023
I think we are very early on and still trying to establish a routine that is helpful for him. We have a slight barrier between the caregiver and client, but we are working on it. We do have a caregiver who can drive, which is helpful. Again, they have been very responsive and attentive to the request we have made from them. They are also very flexible.
Pat M_17
5
|
July 18, 2023
They make it easy to live. They wash the laundry and clean the bathroom, and that is really important. I like that they have been dependable.
Jeanette M_5
5
|
June 9, 2023
They have been very helpful in taking care of and assisting her. I like that they are easy to work with and really try to accommodate my parents and their situation.
Micheal T
4
|
June 9, 2023
I use them for doctor's appointments and therapy, so the impact is minimal. I do not have them over; I have a doctor's appointment once every two or three months. They can find someone whenever we need them. They have been picking me up on time.
Frances V_2
5
|
June 9, 2023
They help with the housework. They're prompt and on time.
Anonymous_7429
2
|
June 8, 2023
It has had a positive impact on the client because she has had a great improvement in her independence by having the caregiver around to help. They could improve their administration and caregivers.
Provider Response
Sue M_24
4
|
May 12, 2023
My only concern with using their agency is how expensive the care is. I like how much they work with me to figure out a schedule and working out issues with caregivers.
Lucy F_1
5
|
May 2, 2023
She helps with things I have a hard time doing. As I age, it increases. She helps me with physical things. It's about relationships and feeling safe and knowing that you go through with what you say you will and Right at Home does that.
Patty R_6
5
|
April 25, 2023
She keeps him occupied. They discuss the newspaper. They do crosswords together. We have had a wide diversity of caregivers. Some are better than others.
Bonnie B_8
5
|
April 25, 2023
My experience has been positive because the same caregiver comes out on a regular basis. I like Right at Home because they offered solutions to my problems.
Lois L_4
5
|
April 10, 2023
She does really good with certain things that she likes, like the bathroom and kitchen. I like that they help me with things that aren't necessarily on the list, like organizing.
Anonymous_7107
5
|
March 21, 2023
They have helped me put together his walker and does whatever I ask him to. I like that they will work with me and our needs.
Ed E_2
5
|
March 21, 2023
It makes it easier. My caregivers have helped me the most by helping me go to the restroom and helping me get dressed. I like that they show up on time. They're very efficient and they're helpful.
Sandy R_14
5
|
March 16, 2023
They change the sheets on my beds and clean up around the house. I like that the caregiver is very polite and sweet.
Lois & Irwin B
5
|
March 7, 2023
The services are helpful because I could not do things without them. Today, the girl who came dusted all the little grooves and cracks in our furniture, and I appreciated that. I would recommend Right at Home because the people who come to do the work are very personable.
Stan B_1
4
|
March 7, 2023
Sometimes she slacks off with cleaning and dusting the floor. I like that they are here every two weeks and are right on time.
Kenneth D_6
5
|
March 4, 2023
Everyone said they have seen the difference in me since receiving the help. They are flexible, and they don't have long term contracts.
Geneva H_1
5
|
March 2, 2023
My mom honestly does not remember one moment from the next. My mom does enjoy the moment while it is going on. The woman who comes to moms home is nice and mom likes her.
Marty B_2
5
|
February 11, 2023
It has been a positive experience for him because the caregiver is really receptive to my dad's requests. I would recommend them because they are responsive to phone calls and are able to assist my dad practically immediately.
Carmen M_3
4
|
January 20, 2023
They want to help, but my aunt is stubborn. I like the people they have staying with my aunt.
Neil B_1
5
|
January 10, 2023
The services have been great. They caregivers take good care of me. I like the caregivers this agency has. They are great people.
Denice T
5
|
January 4, 2023
I had to show her how to cook greens. She is good at cooking. The caregiver is really good as far as taking care of the needs I had. She did laundry and meals.
Barbara M_48
5
|
January 4, 2023
They give me some freedom to have someone watching my wife while I'm gone. The ladies are good to work with. There are a couple of different caregivers, and they are reliable and on time. They do what I ask them to, and the office ladies are always nice to work with.
John R_45
5
|
December 21, 2022
It's definitely been helpful for me because it takes a lot off my plate to make sure everything is done and taken care of. Once we got a regular caregiver, things have been great, and there's no problem.
Geoff H
5
|
December 19, 2022
The caregiver was perfect and knew how to talk to my dad, and get him to accomplish things. They did everything correctly. They were very compassionate and understanding.
Alzena 'Zenie' H
4
|
December 2, 2022
I liked that she could take me out to eat or to the drug store.
Maria P_13
2
|
November 23, 2022
They just need to be consistent with the caregivers because my father has dementia. They are not consistent because I have had 5 different caregivers in the past month.
Provider Response
John & Joyce R
5
|
November 3, 2022
They help a lot with cooking which is the biggest thing in our life, so I appreciate that. My caregiver Laura is really good as she is a self-starter who is not afraid of any kind of work, so I would recommend Right at Home as they do a good job overall!
Carrie M_2
4
|
November 3, 2022
Communication between the company and myself could improve. The billing and invoicing needs work.
Shirley A_9
5
|
October 21, 2022
She comes every 3 times a week and helps me and is always upbeat. I like the caregiver that they are giving me.
David G_27
5
|
October 7, 2022
They help out a lot to make sure he gets bathed every day since we do the other things needed for my loved one but they always show up on time and make sure he is comfortable. They provide great care for him and we haven't had any issues with their services so we would recommend them for how reliable they are!
Patti G_3
1
|
October 7, 2022
My aunt was very upset when the caregiver left and she did not get the right things at the store for her. I would like them to improve on their communication with the client.
Provider Response
Robert K_29
5
|
October 4, 2022
They take care of my home. They do a good job at cleaning, which is why we have her service.
Marilyn L_5
5
|
September 14, 2022
It makes my life easier. I like that I get the house cleaned.
Sandy B_10
5
|
September 2, 2022
They have always been on time and done their best to assist my husband. They are available on a short notice.
Bridgett K
1
|
August 15, 2022
The little bits of manipulation is not good. The do not give their clients reasoning for what they have done. It depends on who is here that is consistent and does what needs to be done. They can be more consistent in how they treat their employees.
Provider Response
Sharon F_9
5
|
August 15, 2022
She cleans and scrubs my floors. I like the person that comes to help me.
Kim G_13
5
|
August 1, 2022
She needs to have the help. They are willing to work with us. They listen to my concerns, They are thoughtful of her. They seemed to do a good match with my mom. They were thorough with the interview process. They set us up with automatic withdrawal. They are flexible.
William J_6
2
|
July 20, 2022
The agency could make my life easier by employing caregivers that are not scared of animals. For me to recommend them more they need to stop being short-handed of personnel.
Provider Response
Mel M_1
5
|
July 6, 2022
They help care for my dad so my mom can work. We love our aide.
Anonymous_3270
5
|
June 15, 2022
They certainly help my mom out with things she can't do anymore. I like that they have come in and done everything that they agreed to do.
Jeff M_8
5
|
June 11, 2022
It takes pressure of of me since they help with hygiene and laundry. They do a good job consistently.
Joe M_9
4
|
June 8, 2022
I am able to have someone there to help me around the house such as with cooking and cleaning. They should have caregivers that know what they type of care that I want.
Helen Z_1
5
|
June 2, 2022
They help me clean the house, make beds, and see if there is anything I need. I like that they help me with my housework, are kind, send me a bill that I can send back and they work with me on the days I can have.
Robert T_17
5
|
May 24, 2022
The caregivers have helped the most by being a companion and doing their job. This is the first time we have ever experienced anything like this as far as a caregiver. I like that the people I have had any dealings with so far have been very nice and very professional.
Darrell D
4
|
May 18, 2022
The personnel I have now assists me with things I can't do - it's general things, nothing in particular. A house cleaner helps me with assorted things like windows and the refrigerator. Their phone system and accounting systems are a little weak.
Anonymous_4087
1
|
May 18, 2022
I was only satisfied with the black lady who came on a Wednesday. It would have been nice if they just showed up to do their jobs. Some of the caregivers didn't listen to instructions.
Provider Response
Ian C
5
|
May 6, 2022
She provides the things that we cannot do. We really like our caregiver.
Jackie S_15
5
|
April 25, 2022
They do anything we ask for. The get her showered in the mornings. I like that they have been helpful throughout everything.
Liz K
5
|
April 22, 2022
They have helped the most providing care and companionship during the pandemic. They have made sure my needs are met. I like the attention to detail in matching a caregiver.
Christopher 'Chris' F
3
|
April 15, 2022
The agency could instruct the caregivers on how to do things like the bed skirt to caregivers. The agency should pay attention to detail like the caregiver putting a bed skirt on the bottom of the bed.
Betty L_22
5
|
April 4, 2022
The agency has helped the client tremendously through different rehabs and strength trainings. The agency works closely with me to find the best times to send their caregivers.
Steve P_4
5
|
March 4, 2022
I believe that they have helped the entire family, not just my mom. I like their communication.
Janell A
4
|
March 2, 2022
They help me so I don't have to work so hard to take care of my husband. They always try to get someone here, and for the most part, I've liked all the people they've sent.
Kenneth L_2
3
|
February 14, 2022
They followed the care plan and went above and beyond and made life a lot happier. She would critique her own work and would go out of her way to do things the average person wouldn't do. They pull the caregivers that we like and keep starting with brand-new people. They put the good caregivers elsewhere.
Francis S_2
4
|
February 2, 2022
Right now it is really hard with what I am dealing with. It is a hard situation this is all new to me. They are reliable and they take the time and the interest and what they do.
Bonnie G_7
4
|
February 2, 2022
It is huge I need to get out of the house and the person that comes to my house my husband is very comfortable. They are very good about getting the bills to me and I wanted to pay by weekly and they do that for me.
Anonymous_5053
4
|
February 1, 2022
We do not use them that often. It is only like once a month. They work with us really well. They are flexible.
Kay A_2
5
|
January 24, 2022
The services are great and help James a lot. The caregivers we like are great, and we would highly recommend.
Anonymous_5647
4
|
January 14, 2022
One of the things that would be helpful is if they took notes on the individual clients. Instead of doing it all over again. The way the homecare provider can contact me. I have to be in person to even contact me back. They move things around and just because I leave a note doesn't mean they'll follow up.
Melissa T
5
|
January 14, 2022
They got me home after the procedure. I liked that at the time of pickup, they were there to pick me up from the hospital.
Julie Q_1
5
|
January 6, 2022
It eases the burden of worrying about mom, knowing that there is someone taking care of her when we cannot. I've already recommended them! They do a great job with communication and providing high-quality care.
Teri A_2
5
|
January 4, 2022
I appreciate them providing the care and someone I get along with really well. I like how they are in contact with you.
Naomi J_1
5
|
December 22, 2021
The services were necessary and filled our needs nicely. This agency was easy to work with.
Kathy L_23
5
|
December 6, 2021
They provided safety for Frances. They were responsive and provided replacements.
Charles B_21
5
|
December 6, 2021
They were responsive to my mother needing care. The owner is super nice and they gave someone to care for her almost immediately.
Deborah O_1
5
|
December 2, 2021
Had I not had their ride to my procedure, I would not be doing as well as I am. They were honestly a miracle. They listened to my urgency and the person that came was very understanding.
Tim G_2
4
|
November 18, 2021
He very much needs the service but he could limp by without it. He could go weekends without support. We've been happy with who they provided. We haven't had any hiccups of any kinds. The person is always on time.
Paul O_4
5
|
November 18, 2021
The services made my life easier, like showering and getting dressed. My bad leg made it difficult to shower and dress. The agency was dependable.
Wayne E
4
|
November 16, 2021
They came and helped us with everything. They did everything and helped us.
Darlene J_3
4
|
November 5, 2021
It has given me mental health breaks and to keep my dad safe. They can follow through everything.
Debbie H_17
5
|
November 4, 2021
The agency is helpful by always having someone entertaining my mom. I like that they schedule things for me and the administration is attentive.
Marsha T_3
5
|
November 2, 2021
She is very helpful to my husband. They did a good job at finding the right person for us.
Bonnie R_4
5
|
October 20, 2021
Right at Home has done everything that they have committed to doing the past couple of days. I have spent some time with another agencies and there was no structure. At Right at Home I like that they do the things they tell me they are going to do.
Charlotte K_2
5
|
October 15, 2021
The caregiver is awesome. She goes above and beyond. They assigned us a great caregiver. They do try to fit the caregivers to the needs of the clients, and they do it well.
Pat O_3
5
|
October 13, 2021
They helped me a lot personally. They made it possible for me to take care of the client in the home. They sent us a couple really good girls to help.
Sue C_11
4
|
October 7, 2021
He is in a rough stage right now. They can watch him. I trust them to take care of him.
Janet W_7
5
|
October 7, 2021
They have qualified caretakers. I like the ease of scheduling.
Melissa S_7
3
|
October 4, 2021
They need to clean her house so she doesn't have to. All they are doing for my grandmother is cleaning her house. Some of them do not do the best job.
Cindy S_16
4
|
October 4, 2021
It helps my mom a lot. They have provided caregivers who can take care of my dad. If you get the right caregiver, I would recommend them.
Linda D_6
4
|
September 24, 2021
The caregivers took care of things that would normally be very hard for me. I would like for the agency to be more consistent with their staff.
Victoria and Jim K
4
|
September 15, 2021
They help me take care of my home by doing things I can't do anymore. I need more hours.
Anonymous_5237
4
|
September 10, 2021
My mother depends on them. There have been some instances where the caregiver didn't show up.
Sandy W_11
5
|
September 8, 2021
They are doing what they are supposed to do. They help him out of bed and into bed at night. They seemed to be able to work with the hours we had and everything. I think they are a little closer and everything.
Debbie P_11
5
|
September 2, 2021
She needed 24/7 care and with them I couldn't do anything without worrying about her. They were very consistent and they had back up people.
Shelly B_2
5
|
August 19, 2021
They do everything I ask. They stay in communication well.
Maggie S_3
4
|
August 11, 2021
We only used it once so far, but we are hopeful it will be a big help in the future. A more experienced caregiver with cleaning.
Susan O_7
5
|
August 9, 2021
It's had a great impact for me, it lets me get out of the house more often. They've always worked well with me and our schedule.
Donna B_28
5
|
July 21, 2021
When they come, they're on time. I like the people they sent to care for my loved one.
Lonna D
5
|
July 13, 2021
They have been very friendly and nice and easy to get a hold of. I would recommend them because you only have to have one service, the price is just right, and they have done a good job so far.
Anonymous_5048
5
|
July 8, 2021
I really appreciate the time and attention they give him. All the staff were friendly, and helpful.
Kay S_9
5
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June 25, 2021
I don't have to worry about the client falling or anything when they are here. They treat me well. The caregivers that they send out are nice to be around.
Joe H M
4
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June 24, 2021
There is nothing they could do better. She is very good at what she does. I like that the person is on time.
Lori S_21
5
|
June 14, 2021
I like the privacy and reliability of the services. I could schedule services when I needed them.
Tara C_5
5
|
June 14, 2021
The services give my dad some self-care time that he is too stubborn to admit he needs. My parents love the caregiver that they have.
Travis M_1
4
|
June 10, 2021
I got the services to help my mother cook meals and maybe do some light housekeeping. They have done alright overall. There were last minute caregiver changes or they requested to change times last minute.
Linda S_49
3
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June 9, 2021
They can't help. My mother doesn't need much care, but I need help with the house, so we're steering in that direction. They do a good follow-up.
Lisa S_22
4
|
June 8, 2021
I just needed somebody to visit and converse with her. The coordinator was forty-five minutes late the first time we set up services!
Steve H_7
4
|
May 24, 2021
They need more training in Alzheimer's. Sometimes they send us really young caregivers and they are not a good match form my parents. I would like them to get the staff here training.
William Morrison G
5
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May 19, 2021
The last lady that came out did a great job but she spent a lot of time playing with my cat. They help most by helping me keep my house cleaned up. She did a good job. I am very likely to recommend them to others. I just like the quality of work they do.
Renee P_6
5
|
May 3, 2021
She gives him his baths. They seem very professional and the caregiver shows up when she is supposed to.
Connie F_4
5
|
May 3, 2021
Having someone here has helped me the most. I like that they seem to come through for us.
Robert D. V
5
|
May 3, 2021
They get me cleaned up and they do the work that I need done. They comply with everything.
Linda W_32
5
|
April 20, 2021
They keep him engaged and awake during the day. They have people available. They seem to have a large pool to choose from.
William "Joel " W
5
|
April 7, 2021
They have been able to help us. They take care of all of the needs we have and asked for them to help with. I like that they are sensitive to the needs and are flexible.
Kyle R_2
5
|
April 6, 2021
They got him to where he needed to be safely. They were very thorough and they communicated with me.
Linda S_46
4
|
April 5, 2021
They have helped by cleaning my house for me. Not all of their employees are very skilled.
Shelly B_1
5
|
April 5, 2021
They've helped us the most by giving us peace of mind, as well as freedom to my parents. They are very good at communicating and staying informed as well take great care of our parents.
Donna S_24
5
|
March 17, 2021
They were understanding. They were very cordial.
Anonymous_4585
5
|
March 17, 2021
The agency was helpful because someone was there for her almost 24 hours a day. It made a big difference in our lives because we did not need to be there. I liked that they were available at the last minute and they were accommodating.
Charles "Chuck" B
5
|
March 4, 2021
He has multiple sclerosis and he needs good help, and he's getting that good help. I have someone who is here at nights and is very professional.
Anonymous_4555
5
|
February 25, 2021
They provided someone who did what I asked them to do. I like that they are easy to talk to and get along with.
Linda B_44
5
|
February 22, 2021
The caregiver was so good with my husband. Beverly was the coordinator, and she was an angel. She was with me every step of the way.
Joyce R_4
3
|
February 9, 2021
I don't want them sending people who do not know how to clean. I appreciate them doing chores around the house for me. They do not communicate very well with their clients.
Margaret (
5
|
February 8, 2021
It was so nice to know that he was in good hands while I was running errands. I always had the same caregiver which was awesome. She was very reliable and consistent.
Doris N_3
5
|
February 2, 2021
I need someone here on the weekends to get my dinner and to do things in my bedroom for me. They are good about doing that. The people are so good and do whatever you want them to do. I have a good experience with the people that I have.
Donna R_1
5
|
January 26, 2021
They supply wonderful caregivers to help my mother in law. They really care and treat her like she is their grandma.
Bonnie E_1
4
|
January 20, 2021
I'm happy with it, really. They always wear a mask, but one of them didn't wear gloves when I think they should. I noticed another girl did wear gloves. They're usually on time, so I appreciate that very much.
Barbara H_33
4
|
January 19, 2021
It saved my time so I could work. I like the punctuality by the caregivers, they were pretty attentive
Claudia M_1
5
|
January 8, 2021
They talked to us as a family so that we know how to take care of our parents. They do an awesome job of communicating.
Georgia G_2
4
|
January 8, 2021
They were there when they were supposed to be, but I was usually asleep. I liked their attitude and the way they cared.
Harriet G_1
5
|
January 6, 2021
They show up on time and do what they said they would do. It is easy to use.
Clara R
5
|
January 5, 2021
They tried really hard to get someone to help me. They did arrange for someone to come and help us as quickly as possible.
Robert S_60
5
|
December 21, 2020
I had to go to the doctor and I was not able to drive myself. It was invaluable service. They could have better communication.
Lee M
4
|
December 19, 2020
Whenever I have a problem they try to address it right away. I would like the agency to send better quality care givers to us. The agency does all that they can, but the caregivers are sometimes not quite up to par.
James (_3
4
|
December 9, 2020
I don't know what else they could do. I just use them for transportation for my father for now. I would certainly recommend them to others. I think they could have a little more training on their part about punctuality.
Ona P
5
|
December 3, 2020
They did what they could to make it a positive experience. I like that they were responsive.
Glen P_1
5
|
December 3, 2020
It helps out because I have that time to go and do things without worrying about my wife getting into trouble. I can go shopping. The caregiver laughs with my wife. They work with me and the doctor appointments we have. I also could be flexible with the hours that we have with their services. Sometimes they have to move people around to cover other people, so I can't keep the same caregiver with my wife which is difficult.
Brenda B_6
4
|
November 24, 2020
They're helpful, but we constantly have to be there to train the new people. The people are good, they just have problems with having the same person and coming on time.
Phillip H_1
4
|
November 24, 2020
I just needed them once. It was mostly just to monitor me in case I had an adverse reaction. If you're single and have no dependents, it's an ideal plan. I only used them twice.
treeCraig M_1
5
|
November 17, 2020
The caregivers take really good care of my dad 8 hours a day. They help him have better eating habits, socialization, and give him the transportation to doctor's appointments. I would recommend Right at Home because they have been working with my dad for 3 years and have been wonderful to him.
Jo E_2
4
|
November 5, 2020
They have been tremendous! Having somebody else here in the house to help with meals and groceries has been a huge help. There was one time that it was not a good experience, but I mentioned it to them, and they came out the next time much improved. That shows that they listen to criticism and strive to get better. I would definitely recommend them. There are some people that are better than others within the organization, but my caregiver is outstanding! I don't always have the same caregiver, though.
Gina Z
5
|
November 5, 2020
The caregivers would make sure he was clean, and his hygiene was taken care of. This agency has wonderful staff. Everyone here is very personable.
Ralph Leroy M
5
|
October 24, 2020
My caregiver will make sure I am showered. My caregiver knows us, and she is great with me.
Donna C_9
5
|
October 22, 2020
They have helped me the most with cleaning. I will recommend them if someone needs it.
Pat M_6
4
|
October 14, 2020
I need them to send someone who is qualified. I like that they are prompt, when they say they'll be here they show up. They give me a break for a few hours, and give my wife someone else to talk to .
Anonymous_1667
4
|
October 13, 2020
They come and clean the house. I wish I could get the same person every time.
Donna N_2
1
|
October 8, 2020
The first caregiver was wonderful and I would have liked to have them more and the second caregiver was fine. The impact on my daily life was just stress. I am trying to do bed rest and was having to get up and show them things and constantly supervise.
Provider Response
Alan W_4
5
|
October 6, 2020
Amanda came to pick me up and take me to my appointment. I was recommended to them by the surgeon, and they were good for me.
Nora J
5
|
September 28, 2020
I was not sure how to get to my procedure, but they were able to help me get there. I was able to get the services I needed within a few days.
Evangeline "Vangie" W
5
|
September 28, 2020
It helps me to be comfortable and safe in my home. The caregiver is dependable, amiable, seems to be trustworthy.
Anonymous_4040
4
|
September 22, 2020
The hours weren't the greatest, but they were here 6 days a week which was nice and helpful. They need to follow up after they send the caregiver out just to see how they're doing.
Patsy “Pat” S
5
|
September 15, 2020
She dusts, mops, and cleans the two bathrooms. The caregiver came out and has been working for us for about 7 weeks. They are doing fine. She does pretty much what I want to be done.
Vernon and Colleen D
5
|
August 26, 2020
The cleaning that they do for me has been so helpful. I can't do it right now because of my back. I like that they help me in the house.
Barbara W_9
4
|
August 25, 2020
They need to be a little more persistent with caring for my mother. You have to be persistent with her so that she will cooperate. We now have a caregiver that is amazing to help, but it took a while to get a good one.
Connie T_4
5
|
August 6, 2020
She helps me into bed. The people that they send, like their main caregiver, is always on time and always shows up and it is great.
Anonymous_4006
3
|
August 5, 2020
She runs my sweeper and makes my bed for me because I can't do that myself. All the other jobs I can do. They need to have a system so that I know who is coming and when. They can't change the schedule in the middle of the stream.
Edward K_12
4
|
August 5, 2020
There were a lot of different caregivers, some would stay on their phones and some of them helped out a lot. They could have been a little more consistent, there were a lot of late arrivals and no shows.
Joe R_1
3
|
July 22, 2020
I was looking for someone who was friendly to be around. One guy did not know how to do like basic cooking. One wanted to leave even though we were paying her to be there.
Katherine S_5
3
|
July 17, 2020
They should have helped more with entertaining her, keeping her busy. People would be wise to check with others before signing on with the care.
James S_4
4
|
July 8, 2020
They certainly make a positive impact. She does housework. She takes care of things around the house that my back can't do anymore. I have been very happy with Kim and all the work she has done.
Karen P_7
5
|
March 23, 2020
She is someone I would like as a friend. She does things that I have to do routinely, which leaves me free as a caregiver to do some things that I want to do for myself. My mother doesn't get out so it gives her someone to talk to and get feedback from, and who is interested in her. Part of her job is to interact with my mother and keep her mind going. It helps her to know what someone else is interested in her. The caregiver listens, she follows directions, and she is very pleasant.
Anonymous_1006
4
|
March 12, 2020
They could not be argumentative. They need to improve the communication.
Nancy " Brooke" P
5
|
March 4, 2020
I only see them once a week so the impact in minimal but they do take care of things that I am not able to. I like the people, they are very nice.
Anonymous_3455
5
|
March 4, 2020
They take care of issues I haven't been able to take care of myself. The employees are efficient and work without direction.
Anonymous_3353
5
|
February 24, 2020
It has given me time for my other needs, like doing my paperwork and being able to recover from a broken hip. I would recommend them because they are prompt and start right in with their work with what they are supposed to do.
David C_30
4
|
February 20, 2020
They help with my bathing because I can't get around very well. They take care of my needs and they are doing what we ask them to do.
Lana L
5
|
February 14, 2020
It really has made an impact on me. It helps me out. They do an excellent job with my husband. We have been having some problems lately with keeping caregivers here. Other than that, they are great to work.
Debbie H_8
5
|
February 6, 2020
She can no longer live alone and she needs help. They have been very good about covering all the shifts that we have needed.
Gene K
5
|
February 5, 2020
They helped me with some things I didn't have the time to do. They provided what I needed when I needed it.
Mals
5
|
January 31, 2020
Right at Home of North Kansas City has been a blessing to us. Beverly’s passion is contagious. Ashley, Brian and the staff are great to work with. We need more people like them to help us care for our parents.
Anonymous_3070
5
|
January 30, 2020
It's helped me tremendously. They help him shower, and they help him up from the bed. They are very pleasant because I like their attitude and their desire to do what they are doing. It makes the difference.
Marla C_1
5
|
January 27, 2020
It has impacted my life more than hers and has been a relief for me. I can be away and not have to worry about her being okay if I cannot reach her by phone. I have already recommended Right at Home to someone. I told them that I could get care on fairly short notice and that the caregivers that I have had have all been good.
Ursula D_2
5
|
January 23, 2020
The agency has helped me in the situations that arise. They always help and they are on time. I like that they are very informative and schedule well.
Mary H_58