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Right at Home Northern Kansas City

5545 North Oak TrFy, Kansas City, MO 64118

(816) 685-0597

Verified Partner

4.5

(329 reviews)

Offers Home Care
Top rated on Caring.com

2022

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Reviews of Right at Home Northern Kansas City in Kansas City, Missouri

4.5

(329 reviews)

    Top rated on Caring.com

    2022

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Lisa W_14

    5

    November 18, 2024

    I am a current client of this provider

    It's a blessing. They are very accommodating when I need to move my schedule around. I have recommended them before. They always make sure the shift is covered.

    Anonymous_1731940523

    4

    November 18, 2024

    I am a current client of this provider

    They are doing fine so far we haven't had them very long. So far I like Ashley the caregiver.

    Allan P

    5

    November 6, 2024

    I am a current client of this provider

    They have helped me around the house and take me to my appointments. They are responsive to my needs.

    Sally B_12

    5

    November 4, 2024

    I am a current client of this provider

    The most helpful has been the service at night, so I can sleep. We found them satisfactory, and it has been easy to contact them.

    Pat C_21

    4

    October 17, 2024

    I am a current client of this provider

    Our caregiver does well with my husband. They are very reliable.

    Jeff Z

    5

    October 14, 2024

    I am a current client of this provider

    It helps free me up. They are very good about staying in touch and scheduling appointments. They are prompt.

    Connie C_15

    4

    October 14, 2024

    I am a current client of this provider

    I'm only seen once a month for 3 hours. The continuity makes it harder because they're coming in once and it's different people. I like the availability and they accommodate my timeframe.

    Victor M_7

    3

    October 7, 2024

    I am a current client of this provider

    They could interact with him more. We had too many caregivers. We're trying different caregivers to see what would work.

    George R_15

    5

    October 2, 2024

    I am a current client of this provider

    I like that they provide scheduled times that fit. I like the quality of the people they send.

    Aie Jae O

    5

    September 19, 2024

    I am a current client of this provider

    The nurse just comes and checks in with me. They are knowledgeable and pleasant. The agency is great for the services they provide.

    Mike M_37

    5

    September 18, 2024

    I am a current client of this provider

    They bath my father once a week. They are easy to work with and are flexible.

    Susan H_71

    5

    September 10, 2024

    I am a current client of this provider

    They provide care which allows me to stay home. They are very friendly.

    Sally G_9

    5

    September 6, 2024

    I am a current client of this provider

    They helped me the most with my compression garments. I liked that I received excellent care.

    Jeff T_7

    3

    September 4, 2024

    I am a current client of this provider

    It is hard to find help, and they have worked diligently to find people to work. The biggest complaint is the activities the caregiver is not providing. The caregiver sits on her phone the entire time.

    Larry S_27

    5

    August 19, 2024

    I am a current client of this provider

    She does things I'm not able to do. We are satisfied with the service and the people overall.

    Sharon H_30

    5

    August 19, 2024

    I am a current client of this provider

    The caregivers do difficult things that I am unable to do anymore. The agency is very dependable, and I am thankful that they are available.

    Leaudra "Sue" P

    5

    August 9, 2024

    I am a current client of this provider

    It is a big help. The woman that cleans does a good job.

    Charlas R

    5

    August 7, 2024

    I am a current client of this provider

    I am 84 and any help I can get is good. I like the convenience of the service. I can count on them.

    Anonymous_7509

    5

    July 22, 2024

    I am a current client of this provider

    I appreciate her taking care of my legs and feet. I have circulatory problems. She's very prompt. Her work is good. I'm thankful for the services I'm getting.

    David M_84

    5

    July 10, 2024

    I am a current client of this provider

    It's helpful to have time to get away and know that my husband a has help. We like the people that they've sent out.

    Johnny S

    5

    July 5, 2024

    I am a current client of this provider

    She keeps the place clean. They're on time.

    Rich S_1

    5

    July 3, 2024

    I am a current client of this provider

    He would have had much more difficulty coming back home without them. They have been flexible with us.

    Terri M_14

    5

    June 24, 2024

    I am a current client of this provider

    I can go to work. They take good care of my mom. I have very good help. They are a little bit expensive but I have good help.

    Bob R_7

    5

    June 11, 2024

    I am a current client of this provider

    They were consistently here when I needed them. They always came when they were supposed to.

    Steven 'Steve' C

    4

    June 5, 2024

    I am a current client of this provider

    The caregivers help with dressing and cleaning up. I have been dealing with a lack of manpower.

    Anonymous_7208

    5

    May 22, 2024

    I am a current client of this provider

    I like that they help me with showering. I like my caregiver.

    Anonymous_6426

    4

    May 14, 2024

    I am a current client of this provider

    Some caregivers are quirky and the guy he has mostly talks too much. I like that they have provided consistent care and we have had the same caregivers for a few months now.

    Michael B_63

    5

    May 14, 2024

    I am a current client of this provider

    They provide care. They spend time and talk to the client.

    Victoria T_2

    5

    May 7, 2024

    I am a current client of this provider

    They have flexibility. They have good caregivers.

    Margie B_4

    4

    May 2, 2024

    I am a current client of this provider

    I only have her twice a week. The county only pays for a certain number of days. Since I am disabled in a wheelchair, I have restrictions on what I can and cannot do. She does my vacuuming, dusting, dishes, laundry, etc. I like the housekeeper I got. She is personable, kind, and does her job. We get along fine.

    Charley L

    5

    April 30, 2024

    I am a current client of this provider

    I have called and added things to the care plan and they immediately make corrections. They are always willing to step in and do whatever is necessary at a moment's notice.

    Tiffany F_1

    4

    April 11, 2024

    I am a current client of this provider

    I think they are doing a good job. I would want them to improve on having more contact with the person that comes out. We are not allowed to text or call we have to go through company.

    David V_19

    5

    April 3, 2024

    I am a current client of this provider

    It's really hard to convince my mom to even have care, it would be beneficial for us to have 2 more hours of care, but again I have to convince my mother. I like that the agency is reliable, they have backup caregivers for when caregivers are ill or indisposed.

    Thomas 'Tom' A

    4

    April 2, 2024

    I am a current client of this provider

    The caregiver helps me out around the house. I do not normally recommend business to friends.

    Dorothy B_29

    5

    March 27, 2024

    I am a current client of this provider

    The caregiver cleaned the stove for me and did a lot of work for me. Just help me do things that I can't do by myself. I like that the caregivers wrote some letters for me because I can't write.

    Carol G_36

    4

    March 18, 2024

    I am a current client of this provider

    They have given me peace of mind. They need to improve their communication directly with the communicator.

    Lana S

    5

    March 14, 2024

    I am a current client of this provider

    They provide great care for Lennis, and we love our caregiver. They have wonderful staff and caregivers.

    Susan F_49

    5

    March 11, 2024

    I am a current client of this provider

    They are helping my father with things that I can't do. They were very polite.

    Carl P_4

    5

    March 7, 2024

    I am a current client of this provider

    The person coming in is very good. They seem to be professional.

    Ellen M_14

    5

    March 5, 2024

    I am a current client of this provider

    We have to have the services. I like that they are consistent, and they always get our shifts covered even when we have bad weather.

    Charles C_16

    4

    March 5, 2024

    I am a current client of this provider

    The caregiver needs to be dependable and skilled. They need to improve timeliness and quality of work.

    Judy "Ann" D

    5

    February 14, 2024

    I am a current client of this provider

    The caregivers and the office staff are both excellent. The caregivers do everything for me from morning till evening. I like their personalized care. They are really good to work with.

    Martin L_4

    5

    February 6, 2024

    I am a current client of this provider

    My mom has dementia, and they are handling things as needed. They are feeding her and doing other things. They do the automatic billing, and the caregivers are qualified and good.

    Tracey M_5

    5

    January 23, 2024

    I am a current client of this provider

    It allows dad to get a break. They seem very reliable so far.

    Betsy W_1

    5

    January 12, 2024

    I am a current client of this provider

    I like that they inform me of any changes. I am well informed. I like that this agency is caring and punctual.

    Anita Y

    5

    January 5, 2024

    I am a current client of this provider

    They make my experience positive because there is always someone available to send out. I would recommend them because they have always let me know if there will be any changes.

    Becky C_7

    5

    January 5, 2024

    I am a current client of this provider

    The services have taken a lot of the stress of being a caregiver off of me. I like that they're local and that if there is any a problem they are easy to deal with.

    Joanne & Joseph S

    5

    January 3, 2024

    I am a current client of this provider

    They help me get up in the morning and get my breakfast. I like the people that we have had. They are responsible.

    Carolyn S_31

    5

    December 12, 2023

    I am a current client of this provider

    They did good work. I really like them, but this is my last day and the insurance can't pay anymore.

    Teresa D_4

    5

    November 21, 2023

    I am a current client of this provider

    She does not have to worry about the house chores. We are happy and they do a good job.

    Anonymous_7648

    5

    November 9, 2023

    I am a current client of this provider

    Again, staying in contact with me has made the experience positive. The agency stays in contact with me when something needs to be addressed.

    Tara H_3

    5

    November 2, 2023

    I am a current client of this provider

    They've helped by transporting her and getting her up to go see her husband every morning. They have been reliably easy to contact and it's easy to adjust things when need and flexible.

    Vivion O

    4

    October 19, 2023

    I am a current client of this provider

    The provider helped me the most by doing things that require stooping and standing, which are hard for me. They could improve by maybe a call the day before or a text to say they would be here.

    Anonymous_5974

    5

    October 17, 2023

    I am a current client of this provider

    They make a great benefit to my mom. One thing I like about the agency is they are responsive to my requests.

    Annette L_5

    5

    October 6, 2023

    I am a current client of this provider

    I really like that the caregiver has the ability to do chores from my mom. They do light cleaning. I like that they are very good with communication with me about my mothers care.

    James M_69

    5

    October 3, 2023

    I am a current client of this provider

    The agency has made the experience positive because they hire good people. The person they sent out her to care for my wife was very knowledgeable and nice. I would recommend them because I found that the person that they send to care for my wife was very capable. She was very nice and caring to my wife. She was a hard worker, she did lots of stuff that I didn't expect her to do.

    Erica W_2

    4

    September 14, 2023

    I am a current client of this provider

    They have had an open line of communication and let us know when they will not arrive. The scheduler is easy to reach. I think they could improve by keeping quality caregivers for the client, but I recommend them because they have improved over the 2 years I have had them.

    Debbie H_20

    5

    September 6, 2023

    I am a current client of this provider

    They go over and clean her apartment. I like the fact that women who work there are so willing to help, my sister keeps tries to pay them and they won't accept it. They are honest and kind to her.

    Jeff F_5

    5

    August 11, 2023

    I am a current client of this provider

    They are as good as they can get. We use in home 24/7 care. They are prompt in returning calls. They are overly involved to help and think for you.

    Vincent G

    5

    August 4, 2023

    I am a current client of this provider

    He really enjoys their company, and he likes all the caregivers. Everyone I have met are good at what they do and they are very respectful.

    Suzi L

    5

    August 2, 2023

    I am a current client of this provider

    The come and help with the laundry because I can't go down the stairs. They always answer their phones and sent me decent people.

    Hanah B

    4

    July 24, 2023

    I am a current client of this provider

    I think we are very early on and still trying to establish a routine that is helpful for him. We have a slight barrier between the caregiver and client, but we are working on it. We do have a caregiver who can drive, which is helpful. Again, they have been very responsive and attentive to the request we have made from them. They are also very flexible.

    Pat M_17

    5

    July 18, 2023

    I am a current client of this provider

    They make it easy to live. They wash the laundry and clean the bathroom, and that is really important. I like that they have been dependable.

    Jeanette M_5

    5

    June 9, 2023

    I am a current client of this provider

    They have been very helpful in taking care of and assisting her. I like that they are easy to work with and really try to accommodate my parents and their situation.

    Micheal T

    4

    June 9, 2023

    I am a current client of this provider

    I use them for doctor's appointments and therapy, so the impact is minimal. I do not have them over; I have a doctor's appointment once every two or three months. They can find someone whenever we need them. They have been picking me up on time.

    Frances V_2

    5

    June 9, 2023

    I am a current client of this provider

    They help with the housework. They're prompt and on time.

    Anonymous_7429

    2

    June 8, 2023

    I am a current client of this provider

    It has had a positive impact on the client because she has had a great improvement in her independence by having the caregiver around to help. They could improve their administration and caregivers.

    Provider Response

    We greatly apologize for your experience. As you can see from our 250+ positive reviews, this is a very, very rare situation. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they have a 110% commit to providing exceptional quality service and thorough care.

    Sue M_24

    4

    May 12, 2023

    I am a current client of this provider

    My only concern with using their agency is how expensive the care is. I like how much they work with me to figure out a schedule and working out issues with caregivers.

    Lucy F_1

    5

    May 2, 2023

    I am a current client of this provider

    She helps with things I have a hard time doing. As I age, it increases. She helps me with physical things. It's about relationships and feeling safe and knowing that you go through with what you say you will and Right at Home does that.

    Patty R_6

    5

    April 25, 2023

    I am a current client of this provider

    She keeps him occupied. They discuss the newspaper. They do crosswords together. We have had a wide diversity of caregivers. Some are better than others.

    Bonnie B_8

    5

    April 25, 2023

    I am a current client of this provider

    My experience has been positive because the same caregiver comes out on a regular basis. I like Right at Home because they offered solutions to my problems.

    Lois L_4

    5

    April 10, 2023

    I am a current client of this provider

    She does really good with certain things that she likes, like the bathroom and kitchen. I like that they help me with things that aren't necessarily on the list, like organizing.

    Anonymous_7107

    5

    March 21, 2023

    I am a current client of this provider

    They have helped me put together his walker and does whatever I ask him to. I like that they will work with me and our needs.

    Ed E_2

    5

    March 21, 2023

    I am a current client of this provider

    It makes it easier. My caregivers have helped me the most by helping me go to the restroom and helping me get dressed. I like that they show up on time. They're very efficient and they're helpful.

    Sandy R_14

    5

    March 16, 2023

    I am a current client of this provider

    They change the sheets on my beds and clean up around the house. I like that the caregiver is very polite and sweet.

    Lois & Irwin B

    5

    March 7, 2023

    I am a current client of this provider

    The services are helpful because I could not do things without them. Today, the girl who came dusted all the little grooves and cracks in our furniture, and I appreciated that. I would recommend Right at Home because the people who come to do the work are very personable.

    Stan B_1

    4

    March 7, 2023

    I am a current client of this provider

    Sometimes she slacks off with cleaning and dusting the floor. I like that they are here every two weeks and are right on time.

    Kenneth D_6

    5

    March 4, 2023

    I am a current client of this provider

    Everyone said they have seen the difference in me since receiving the help. They are flexible, and they don't have long term contracts.

    Geneva H_1

    5

    March 2, 2023

    I am a current client of this provider

    My mom honestly does not remember one moment from the next. My mom does enjoy the moment while it is going on. The woman who comes to moms home is nice and mom likes her.

    Marty B_2

    5

    February 11, 2023

    I am a current client of this provider

    It has been a positive experience for him because the caregiver is really receptive to my dad's requests. I would recommend them because they are responsive to phone calls and are able to assist my dad practically immediately.

    Carmen M_3

    4

    January 20, 2023

    I am a current client of this provider

    They want to help, but my aunt is stubborn. I like the people they have staying with my aunt.

    Neil B_1

    5

    January 10, 2023

    I am a current client of this provider

    The services have been great. They caregivers take good care of me. I like the caregivers this agency has. They are great people.

    Denice T

    5

    January 4, 2023

    I am a current client of this provider

    I had to show her how to cook greens. She is good at cooking. The caregiver is really good as far as taking care of the needs I had. She did laundry and meals.

    Barbara M_48

    5

    January 4, 2023

    I am a current client of this provider

    They give me some freedom to have someone watching my wife while I'm gone. The ladies are good to work with. There are a couple of different caregivers, and they are reliable and on time. They do what I ask them to, and the office ladies are always nice to work with.

    John R_45

    5

    December 21, 2022

    I am a current client of this provider

    It's definitely been helpful for me because it takes a lot off my plate to make sure everything is done and taken care of. Once we got a regular caregiver, things have been great, and there's no problem.

    Geoff H

    5

    December 19, 2022

    I am a past client of this provider

    The caregiver was perfect and knew how to talk to my dad, and get him to accomplish things. They did everything correctly. They were very compassionate and understanding.

    Alzena 'Zenie' H

    4

    December 2, 2022

    I am a past client of this provider

    I liked that she could take me out to eat or to the drug store.

    Maria P_13

    2

    November 23, 2022

    I am a current client of this provider

    They just need to be consistent with the caregivers because my father has dementia. They are not consistent because I have had 5 different caregivers in the past month.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 200+ positive reviews, this is a very rare situation. Our commitment to quality, reliability, and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate it when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they are fully committed and capable of providing exceptional care.

    John & Joyce R

    5

    November 3, 2022

    I am a current client of this provider

    They help a lot with cooking which is the biggest thing in our life, so I appreciate that. My caregiver Laura is really good as she is a self-starter who is not afraid of any kind of work, so I would recommend Right at Home as they do a good job overall!

    Carrie M_2

    4

    November 3, 2022

    I am a current client of this provider

    Communication between the company and myself could improve. The billing and invoicing needs work.

    Shirley A_9

    5

    October 21, 2022

    I am a current client of this provider

    She comes every 3 times a week and helps me and is always upbeat. I like the caregiver that they are giving me.

    David G_27

    5

    October 7, 2022

    I am a current client of this provider

    They help out a lot to make sure he gets bathed every day since we do the other things needed for my loved one but they always show up on time and make sure he is comfortable. They provide great care for him and we haven't had any issues with their services so we would recommend them for how reliable they are!

    Patti G_3

    1

    October 7, 2022

    I am a past client of this provider

    My aunt was very upset when the caregiver left and she did not get the right things at the store for her. I would like them to improve on their communication with the client.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 200+ positive reviews, this is a very rare situation. Our commitment to quality, reliability, and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate it when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they are fully committed and capable of providing exceptional care.

    Robert K_29

    5

    October 4, 2022

    I am a current client of this provider

    They take care of my home. They do a good job at cleaning, which is why we have her service.

    Marilyn L_5

    5

    September 14, 2022

    I am a current client of this provider

    It makes my life easier. I like that I get the house cleaned.

    Sandy B_10

    5

    September 2, 2022

    I am a current client of this provider

    They have always been on time and done their best to assist my husband. They are available on a short notice.

    Bridgett K

    1

    August 15, 2022

    I am a current client of this provider

    The little bits of manipulation is not good. The do not give their clients reasoning for what they have done. It depends on who is here that is consistent and does what needs to be done. They can be more consistent in how they treat their employees.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 200+ positive reviews, this is a very rare situation. Our commitment to quality, reliability, and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate it when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they are fully committed and capable of providing exceptional care.

    Sharon F_9

    5

    August 15, 2022

    I am a current client of this provider

    She cleans and scrubs my floors. I like the person that comes to help me.

    Kim G_13

    5

    August 1, 2022

    I am a current client of this provider

    She needs to have the help. They are willing to work with us. They listen to my concerns, They are thoughtful of her. They seemed to do a good match with my mom. They were thorough with the interview process. They set us up with automatic withdrawal. They are flexible.

    William J_6

    2

    July 20, 2022

    I am a current client of this provider

    The agency could make my life easier by employing caregivers that are not scared of animals. For me to recommend them more they need to stop being short-handed of personnel.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 200+ positive reviews, this is a very rare situation. Our commitment to quality, reliability, and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate it when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they are fully committed and capable of providing exceptional care.

    Mel M_1

    5

    July 6, 2022

    I am a current client of this provider

    They help care for my dad so my mom can work. We love our aide.

    Anonymous_3270

    5

    June 15, 2022

    I am a current client of this provider

    They certainly help my mom out with things she can't do anymore. I like that they have come in and done everything that they agreed to do.

    Jeff M_8

    5

    June 11, 2022

    I am a current client of this provider

    It takes pressure of of me since they help with hygiene and laundry. They do a good job consistently.

    Joe M_9

    4

    June 8, 2022

    I am a current client of this provider

    I am able to have someone there to help me around the house such as with cooking and cleaning. They should have caregivers that know what they type of care that I want.

    Helen Z_1

    5

    June 2, 2022

    I am a current client of this provider

    They help me clean the house, make beds, and see if there is anything I need. I like that they help me with my housework, are kind, send me a bill that I can send back and they work with me on the days I can have.

    Robert T_17

    5

    May 24, 2022

    I am a current client of this provider

    The caregivers have helped the most by being a companion and doing their job. This is the first time we have ever experienced anything like this as far as a caregiver. I like that the people I have had any dealings with so far have been very nice and very professional.

    Darrell D

    4

    May 18, 2022

    I am a current client of this provider

    The personnel I have now assists me with things I can't do - it's general things, nothing in particular. A house cleaner helps me with assorted things like windows and the refrigerator. Their phone system and accounting systems are a little weak.

    Anonymous_4087

    1

    May 18, 2022

    I am a past client of this provider

    I was only satisfied with the black lady who came on a Wednesday. It would have been nice if they just showed up to do their jobs. Some of the caregivers didn't listen to instructions.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 200+ positive reviews, this is a very rare situation. Our commitment to quality, reliability, and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate it when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they are fully committed and capable of providing exceptional care.

    Ian C

    5

    May 6, 2022

    I am a current client of this provider

    She provides the things that we cannot do. We really like our caregiver.

    Jackie S_15

    5

    April 25, 2022

    I am a current client of this provider

    They do anything we ask for. The get her showered in the mornings. I like that they have been helpful throughout everything.

    Liz K

    5

    April 22, 2022

    I am a current client of this provider

    They have helped the most providing care and companionship during the pandemic. They have made sure my needs are met. I like the attention to detail in matching a caregiver.

    Christopher 'Chris' F

    3

    April 15, 2022

    I am a current client of this provider

    The agency could instruct the caregivers on how to do things like the bed skirt to caregivers. The agency should pay attention to detail like the caregiver putting a bed skirt on the bottom of the bed.

    Betty L_22

    5

    April 4, 2022

    I am a current client of this provider

    The agency has helped the client tremendously through different rehabs and strength trainings. The agency works closely with me to find the best times to send their caregivers.

    Steve P_4

    5

    March 4, 2022

    I am a current client of this provider

    I believe that they have helped the entire family, not just my mom. I like their communication.

    Janell A

    4

    March 2, 2022

    I am a current client of this provider

    They help me so I don't have to work so hard to take care of my husband. They always try to get someone here, and for the most part, I've liked all the people they've sent.

    Kenneth L_2

    3

    February 14, 2022

    I am a past client of this provider

    They followed the care plan and went above and beyond and made life a lot happier. She would critique her own work and would go out of her way to do things the average person wouldn't do. They pull the caregivers that we like and keep starting with brand-new people. They put the good caregivers elsewhere.

    Francis S_2

    4

    February 2, 2022

    I am a current client of this provider

    Right now it is really hard with what I am dealing with. It is a hard situation this is all new to me. They are reliable and they take the time and the interest and what they do.

    Bonnie G_7

    4

    February 2, 2022

    I am a current client of this provider

    It is huge I need to get out of the house and the person that comes to my house my husband is very comfortable. They are very good about getting the bills to me and I wanted to pay by weekly and they do that for me.

    Anonymous_5053

    4

    February 1, 2022

    I am a current client of this provider

    We do not use them that often. It is only like once a month. They work with us really well. They are flexible.

    Kay A_2

    5

    January 24, 2022

    I am a current client of this provider

    The services are great and help James a lot. The caregivers we like are great, and we would highly recommend.

    Anonymous_5647

    4

    January 14, 2022

    I am a current client of this provider

    One of the things that would be helpful is if they took notes on the individual clients. Instead of doing it all over again. The way the homecare provider can contact me. I have to be in person to even contact me back. They move things around and just because I leave a note doesn't mean they'll follow up.

    Melissa T

    5

    January 14, 2022

    I am a past client of this provider

    They got me home after the procedure. I liked that at the time of pickup, they were there to pick me up from the hospital.

    Julie Q_1

    5

    January 6, 2022

    I am a current client of this provider

    It eases the burden of worrying about mom, knowing that there is someone taking care of her when we cannot. I've already recommended them! They do a great job with communication and providing high-quality care.

    Teri A_2

    5

    January 4, 2022

    I am a current client of this provider

    I appreciate them providing the care and someone I get along with really well. I like how they are in contact with you.

    Naomi J_1

    5

    December 22, 2021

    I am a past client of this provider

    The services were necessary and filled our needs nicely. This agency was easy to work with.

    Kathy L_23

    5

    December 6, 2021

    I am a past client of this provider

    They provided safety for Frances. They were responsive and provided replacements.

    Charles B_21

    5

    December 6, 2021

    I am a past client of this provider

    They were responsive to my mother needing care. The owner is super nice and they gave someone to care for her almost immediately.

    Deborah O_1

    5

    December 2, 2021

    I am a past client of this provider

    Had I not had their ride to my procedure, I would not be doing as well as I am. They were honestly a miracle. They listened to my urgency and the person that came was very understanding.

    Tim G_2

    4

    November 18, 2021

    I am a current client of this provider

    He very much needs the service but he could limp by without it. He could go weekends without support. We've been happy with who they provided. We haven't had any hiccups of any kinds. The person is always on time.

    Paul O_4

    5

    November 18, 2021

    I am a past client of this provider

    The services made my life easier, like showering and getting dressed. My bad leg made it difficult to shower and dress. The agency was dependable.

    Wayne E

    4

    November 16, 2021

    I am a past client of this provider

    They came and helped us with everything. They did everything and helped us.

    Darlene J_3

    4

    November 5, 2021

    I am a current client of this provider

    It has given me mental health breaks and to keep my dad safe. They can follow through everything.

    Debbie H_17

    5

    November 4, 2021

    I am a current client of this provider

    The agency is helpful by always having someone entertaining my mom. I like that they schedule things for me and the administration is attentive.

    Marsha T_3

    5

    November 2, 2021

    I am a current client of this provider

    She is very helpful to my husband. They did a good job at finding the right person for us.

    Bonnie R_4

    5

    October 20, 2021

    I am a current client of this provider

    Right at Home has done everything that they have committed to doing the past couple of days. I have spent some time with another agencies and there was no structure. At Right at Home I like that they do the things they tell me they are going to do.

    Charlotte K_2

    5

    October 15, 2021

    I am a current client of this provider

    The caregiver is awesome. She goes above and beyond. They assigned us a great caregiver. They do try to fit the caregivers to the needs of the clients, and they do it well.

    Pat O_3

    5

    October 13, 2021

    I am a past client of this provider

    They helped me a lot personally. They made it possible for me to take care of the client in the home. They sent us a couple really good girls to help.

    Sue C_11

    4

    October 7, 2021

    I am a current client of this provider

    He is in a rough stage right now. They can watch him. I trust them to take care of him.

    Janet W_7

    5

    October 7, 2021

    I am a current client of this provider

    They have qualified caretakers. I like the ease of scheduling.

    Melissa S_7

    3

    October 4, 2021

    I am a current client of this provider

    They need to clean her house so she doesn't have to. All they are doing for my grandmother is cleaning her house. Some of them do not do the best job.

    Cindy S_16

    4

    October 4, 2021

    I am a current client of this provider

    It helps my mom a lot. They have provided caregivers who can take care of my dad. If you get the right caregiver, I would recommend them.

    Linda D_6

    4

    September 24, 2021

    I am a past client of this provider

    The caregivers took care of things that would normally be very hard for me. I would like for the agency to be more consistent with their staff.

    Victoria and Jim K

    4

    September 15, 2021

    I am a current client of this provider

    They help me take care of my home by doing things I can't do anymore. I need more hours.

    Anonymous_5237

    4

    September 10, 2021

    I am a current client of this provider

    My mother depends on them. There have been some instances where the caregiver didn't show up.

    Sandy W_11

    5

    September 8, 2021

    I am a current client of this provider

    They are doing what they are supposed to do. They help him out of bed and into bed at night. They seemed to be able to work with the hours we had and everything. I think they are a little closer and everything.

    Debbie P_11

    5

    September 2, 2021

    I am a past client of this provider

    She needed 24/7 care and with them I couldn't do anything without worrying about her. They were very consistent and they had back up people.

    Shelly B_2

    5

    August 19, 2021

    I am a current client of this provider

    They do everything I ask. They stay in communication well.

    Maggie S_3

    4

    August 11, 2021

    I am a current client of this provider

    We only used it once so far, but we are hopeful it will be a big help in the future. A more experienced caregiver with cleaning.

    Susan O_7

    5

    August 9, 2021

    I am a current client of this provider

    It's had a great impact for me, it lets me get out of the house more often. They've always worked well with me and our schedule.

    Donna B_28

    5

    July 21, 2021

    I am a current client of this provider

    When they come, they're on time. I like the people they sent to care for my loved one.

    Lonna D

    5

    July 13, 2021

    I am a current client of this provider

    They have been very friendly and nice and easy to get a hold of. I would recommend them because you only have to have one service, the price is just right, and they have done a good job so far.

    Anonymous_5048

    5

    July 8, 2021

    I am a past client of this provider

    I really appreciate the time and attention they give him. All the staff were friendly, and helpful.

    Kay S_9

    5

    June 25, 2021

    I am a current client of this provider

    I don't have to worry about the client falling or anything when they are here. They treat me well. The caregivers that they send out are nice to be around.

    Joe H M

    4

    June 24, 2021

    I am a current client of this provider

    There is nothing they could do better. She is very good at what she does. I like that the person is on time.

    Lori S_21

    5

    June 14, 2021

    I am a past client of this provider

    I like the privacy and reliability of the services. I could schedule services when I needed them.

    Tara C_5

    5

    June 14, 2021

    I am a current client of this provider

    The services give my dad some self-care time that he is too stubborn to admit he needs. My parents love the caregiver that they have.

    Travis M_1

    4

    June 10, 2021

    I am a past client of this provider

    I got the services to help my mother cook meals and maybe do some light housekeeping. They have done alright overall. There were last minute caregiver changes or they requested to change times last minute.

    Linda S_49

    3

    June 9, 2021

    I am a current client of this provider

    They can't help. My mother doesn't need much care, but I need help with the house, so we're steering in that direction. They do a good follow-up.

    Lisa S_22

    4

    June 8, 2021

    I am a past client of this provider

    I just needed somebody to visit and converse with her. The coordinator was forty-five minutes late the first time we set up services!

    Steve H_7

    4

    May 24, 2021

    I am a current client of this provider

    They need more training in Alzheimer's. Sometimes they send us really young caregivers and they are not a good match form my parents. I would like them to get the staff here training.

    William Morrison G

    5

    May 19, 2021

    I am a current client of this provider

    The last lady that came out did a great job but she spent a lot of time playing with my cat. They help most by helping me keep my house cleaned up. She did a good job. I am very likely to recommend them to others. I just like the quality of work they do.

    Renee P_6

    5

    May 3, 2021

    I am a current client of this provider

    She gives him his baths. They seem very professional and the caregiver shows up when she is supposed to.

    Connie F_4

    5

    May 3, 2021

    I am a current client of this provider

    Having someone here has helped me the most. I like that they seem to come through for us.

    Robert D. V

    5

    May 3, 2021

    I am a current client of this provider

    They get me cleaned up and they do the work that I need done. They comply with everything.

    Linda W_32

    5

    April 20, 2021

    I am a current client of this provider

    They keep him engaged and awake during the day. They have people available. They seem to have a large pool to choose from.

    William "Joel " W

    5

    April 7, 2021

    I am a current client of this provider

    They have been able to help us. They take care of all of the needs we have and asked for them to help with. I like that they are sensitive to the needs and are flexible.

    Kyle R_2

    5

    April 6, 2021

    I am a past client of this provider

    They got him to where he needed to be safely. They were very thorough and they communicated with me.

    Linda S_46

    4

    April 5, 2021

    I am a current client of this provider

    They have helped by cleaning my house for me. Not all of their employees are very skilled.

    Shelly B_1

    5

    April 5, 2021

    I am a current client of this provider

    They've helped us the most by giving us peace of mind, as well as freedom to my parents. They are very good at communicating and staying informed as well take great care of our parents.

    Donna S_24

    5

    March 17, 2021

    I am a past client of this provider

    They were understanding. They were very cordial.

    Anonymous_4585

    5

    March 17, 2021

    I am a past client of this provider

    The agency was helpful because someone was there for her almost 24 hours a day. It made a big difference in our lives because we did not need to be there. I liked that they were available at the last minute and they were accommodating.

    Charles "Chuck" B

    5

    March 4, 2021

    I am a current client of this provider

    He has multiple sclerosis and he needs good help, and he's getting that good help. I have someone who is here at nights and is very professional.

    Anonymous_4555

    5

    February 25, 2021

    I am a past client of this provider

    They provided someone who did what I asked them to do. I like that they are easy to talk to and get along with.

    Linda B_44

    5

    February 22, 2021

    I am a past client of this provider

    The caregiver was so good with my husband. Beverly was the coordinator, and she was an angel. She was with me every step of the way.

    Joyce R_4

    3

    February 9, 2021

    I am a current client of this provider

    I don't want them sending people who do not know how to clean. I appreciate them doing chores around the house for me. They do not communicate very well with their clients.

    Margaret (

    5

    February 8, 2021

    I am a current client of this provider

    It was so nice to know that he was in good hands while I was running errands. I always had the same caregiver which was awesome. She was very reliable and consistent.

    Doris N_3

    5

    February 2, 2021

    I am a current client of this provider

    I need someone here on the weekends to get my dinner and to do things in my bedroom for me. They are good about doing that. The people are so good and do whatever you want them to do. I have a good experience with the people that I have.

    Donna R_1

    5

    January 26, 2021

    I am a current client of this provider

    They supply wonderful caregivers to help my mother in law. They really care and treat her like she is their grandma.

    Bonnie E_1

    4

    January 20, 2021

    I am a current client of this provider

    I'm happy with it, really. They always wear a mask, but one of them didn't wear gloves when I think they should. I noticed another girl did wear gloves. They're usually on time, so I appreciate that very much.

    Barbara H_33

    4

    January 19, 2021

    I am a past client of this provider

    It saved my time so I could work. I like the punctuality by the caregivers, they were pretty attentive

    Claudia M_1

    5

    January 8, 2021

    I am a past client of this provider

    They talked to us as a family so that we know how to take care of our parents. They do an awesome job of communicating.

    Georgia G_2

    4

    January 8, 2021

    I am a past client of this provider

    They were there when they were supposed to be, but I was usually asleep. I liked their attitude and the way they cared.

    Harriet G_1

    5

    January 6, 2021

    I am a current client of this provider

    They show up on time and do what they said they would do. It is easy to use.

    Clara R

    5

    January 5, 2021

    I am a past client of this provider

    They tried really hard to get someone to help me. They did arrange for someone to come and help us as quickly as possible.

    Robert S_60

    5

    December 21, 2020

    I am a current client of this provider

    I had to go to the doctor and I was not able to drive myself. It was invaluable service. They could have better communication.

    Lee M

    4

    December 19, 2020

    I am a current client of this provider

    Whenever I have a problem they try to address it right away. I would like the agency to send better quality care givers to us. The agency does all that they can, but the caregivers are sometimes not quite up to par.

    James (_3

    4

    December 9, 2020

    I am a current client of this provider

    I don't know what else they could do. I just use them for transportation for my father for now. I would certainly recommend them to others. I think they could have a little more training on their part about punctuality.

    Ona P

    5

    December 3, 2020

    I am a past client of this provider

    They did what they could to make it a positive experience. I like that they were responsive.

    Glen P_1

    5

    December 3, 2020

    I am a current client of this provider

    It helps out because I have that time to go and do things without worrying about my wife getting into trouble. I can go shopping. The caregiver laughs with my wife. They work with me and the doctor appointments we have. I also could be flexible with the hours that we have with their services. Sometimes they have to move people around to cover other people, so I can't keep the same caregiver with my wife which is difficult.

    Brenda B_6

    4

    November 24, 2020

    I am a current client of this provider

    They're helpful, but we constantly have to be there to train the new people. The people are good, they just have problems with having the same person and coming on time.

    Phillip H_1

    4

    November 24, 2020

    I am a past client of this provider

    I just needed them once. It was mostly just to monitor me in case I had an adverse reaction. If you're single and have no dependents, it's an ideal plan. I only used them twice.

    treeCraig M_1

    5

    November 17, 2020

    I am a current client of this provider

    The caregivers take really good care of my dad 8 hours a day. They help him have better eating habits, socialization, and give him the transportation to doctor's appointments. I would recommend Right at Home because they have been working with my dad for 3 years and have been wonderful to him.

    Jo E_2

    4

    November 5, 2020

    I am a current client of this provider

    They have been tremendous! Having somebody else here in the house to help with meals and groceries has been a huge help. There was one time that it was not a good experience, but I mentioned it to them, and they came out the next time much improved. That shows that they listen to criticism and strive to get better. I would definitely recommend them. There are some people that are better than others within the organization, but my caregiver is outstanding! I don't always have the same caregiver, though.

    Gina Z

    5

    November 5, 2020

    I am a past client of this provider

    The caregivers would make sure he was clean, and his hygiene was taken care of. This agency has wonderful staff. Everyone here is very personable.

    Ralph Leroy M

    5

    October 24, 2020

    I am a current client of this provider

    My caregiver will make sure I am showered. My caregiver knows us, and she is great with me.

    Donna C_9

    5

    October 22, 2020

    I am a current client of this provider

    They have helped me the most with cleaning. I will recommend them if someone needs it.

    Pat M_6

    4

    October 14, 2020

    I am a current client of this provider

    I need them to send someone who is qualified. I like that they are prompt, when they say they'll be here they show up. They give me a break for a few hours, and give my wife someone else to talk to .

    Anonymous_1667

    4

    October 13, 2020

    I am a current client of this provider

    They come and clean the house. I wish I could get the same person every time.

    Donna N_2

    1

    October 8, 2020

    I am a past client of this provider

    The first caregiver was wonderful and I would have liked to have them more and the second caregiver was fine. The impact on my daily life was just stress. I am trying to do bed rest and was having to get up and show them things and constantly supervise.

    Provider Response

    Thank you for sharing with us in this review how much you enjoyed your first Caregiver. We are disappointed to hear that you were unsatisfied with the overall services we provided. While we were not able to provide one Caregiver for all shifts you requested, each time a new caregiver was introduced, we completed a telephone introduction (COVID-19 safety precautions) to ensure both the Caregiver and you were aware that this was an initial meeting and that the skills and task requirements were known. We regret that any concerns or questions you had were not elevated at the time of services so we could address them in an appropriate manner.

    Alan W_4

    5

    October 6, 2020

    I am a past client of this provider

    Amanda came to pick me up and take me to my appointment. I was recommended to them by the surgeon, and they were good for me.

    Nora J

    5

    September 28, 2020

    I am a past client of this provider

    I was not sure how to get to my procedure, but they were able to help me get there. I was able to get the services I needed within a few days.

    Evangeline "Vangie" W

    5

    September 28, 2020

    I am a current client of this provider

    It helps me to be comfortable and safe in my home. The caregiver is dependable, amiable, seems to be trustworthy.

    Anonymous_4040

    4

    September 22, 2020

    I am a past client of this provider

    The hours weren't the greatest, but they were here 6 days a week which was nice and helpful. They need to follow up after they send the caregiver out just to see how they're doing.

    Patsy “Pat” S

    5

    September 15, 2020

    I am a current client of this provider

    She dusts, mops, and cleans the two bathrooms. The caregiver came out and has been working for us for about 7 weeks. They are doing fine. She does pretty much what I want to be done.

    Vernon and Colleen D

    5

    August 26, 2020

    I am a current client of this provider

    The cleaning that they do for me has been so helpful. I can't do it right now because of my back. I like that they help me in the house.

    Barbara W_9

    4

    August 25, 2020

    I am a current client of this provider

    They need to be a little more persistent with caring for my mother. You have to be persistent with her so that she will cooperate. We now have a caregiver that is amazing to help, but it took a while to get a good one.

    Connie T_4

    5

    August 6, 2020

    I am a current client of this provider

    She helps me into bed. The people that they send, like their main caregiver, is always on time and always shows up and it is great.

    Anonymous_4006

    3

    August 5, 2020

    I am a current client of this provider

    She runs my sweeper and makes my bed for me because I can't do that myself. All the other jobs I can do. They need to have a system so that I know who is coming and when. They can't change the schedule in the middle of the stream.

    Edward K_12

    4

    August 5, 2020

    I am a past client of this provider

    There were a lot of different caregivers, some would stay on their phones and some of them helped out a lot. They could have been a little more consistent, there were a lot of late arrivals and no shows.

    Joe R_1

    3

    July 22, 2020

    I am a past client of this provider

    I was looking for someone who was friendly to be around. One guy did not know how to do like basic cooking. One wanted to leave even though we were paying her to be there.

    Katherine S_5

    3

    July 17, 2020

    I am a past client of this provider

    They should have helped more with entertaining her, keeping her busy. People would be wise to check with others before signing on with the care.

    James S_4

    4

    July 8, 2020

    I am a current client of this provider

    They certainly make a positive impact. She does housework. She takes care of things around the house that my back can't do anymore. I have been very happy with Kim and all the work she has done.

    Karen P_7

    5

    March 23, 2020

    I am a current client of this provider

    She is someone I would like as a friend. She does things that I have to do routinely, which leaves me free as a caregiver to do some things that I want to do for myself. My mother doesn't get out so it gives her someone to talk to and get feedback from, and who is interested in her. Part of her job is to interact with my mother and keep her mind going. It helps her to know what someone else is interested in her. The caregiver listens, she follows directions, and she is very pleasant.

    Anonymous_1006

    4

    March 12, 2020

    I am a current client of this provider

    They could not be argumentative. They need to improve the communication.

    Nancy " Brooke" P

    5

    March 4, 2020

    I am a current client of this provider

    I only see them once a week so the impact in minimal but they do take care of things that I am not able to. I like the people, they are very nice.

    Anonymous_3455

    5

    March 4, 2020

    I am a current client of this provider

    They take care of issues I haven't been able to take care of myself. The employees are efficient and work without direction.

    Anonymous_3353

    5

    February 24, 2020

    I am a current client of this provider

    It has given me time for my other needs, like doing my paperwork and being able to recover from a broken hip. I would recommend them because they are prompt and start right in with their work with what they are supposed to do.

    David C_30

    4

    February 20, 2020

    I am a current client of this provider

    They help with my bathing because I can't get around very well. They take care of my needs and they are doing what we ask them to do.

    Lana L

    5

    February 14, 2020

    I am a current client of this provider

    It really has made an impact on me. It helps me out. They do an excellent job with my husband. We have been having some problems lately with keeping caregivers here. Other than that, they are great to work.

    Debbie H_8

    5

    February 6, 2020

    I am a current client of this provider

    She can no longer live alone and she needs help. They have been very good about covering all the shifts that we have needed.

    Gene K

    5

    February 5, 2020

    I am a past client of this provider

    They helped me with some things I didn't have the time to do. They provided what I needed when I needed it.

    Mals

    5

    January 31, 2020

    I am a current client of this provider

    Right at Home of North Kansas City has been a blessing to us. Beverly’s passion is contagious. Ashley, Brian and the staff are great to work with. We need more people like them to help us care for our parents.

    Anonymous_3070

    5

    January 30, 2020

    I am a current client of this provider

    It's helped me tremendously. They help him shower, and they help him up from the bed. They are very pleasant because I like their attitude and their desire to do what they are doing. It makes the difference.

    Marla C_1

    5

    January 27, 2020

    I am a current client of this provider

    It has impacted my life more than hers and has been a relief for me. I can be away and not have to worry about her being okay if I cannot reach her by phone. I have already recommended Right at Home to someone. I told them that I could get care on fairly short notice and that the caregivers that I have had have all been good.

    Ursula D_2

    5

    January 23, 2020

    I am a current client of this provider

    The agency has helped me in the situations that arise. They always help and they are on time. I like that they are very informative and schedule well.

    Mary H_58

    3

    January 21, 2020

    I am a current client of this provider

    My caregiver comes quite a bit, but she needs to be more on time when she comes. She does a good job, but I think that she needs to dust a little more often.

    Russell C

    5

    January 11, 2020

    I am a current client of this provider

    I think she more or less does things that I want her to do, and I don't have to tell her. I have had different agencies, and the lady they send out is pretty good.

    Yvonne G_1

    5

    January 11, 2020

    I am a current client of this provider

    It helps me to be able to do things that I can't do if my husband is alone. I've had knee surgery, and they've helped both of us. I like that they are right on time to do their job.

    Andrea S_10

    5

    January 11, 2020

    I am a current client of this provider

    They are able to brighten my spirit. They come to see me instead of calling on the phone or writing a letter. I appreciate that they come to visit me.

    Anonymous_3175

    5

    January 3, 2020

    I am a past client of this provider

    They just helped her maintain some normalcy in her life for those few hours a day. They were very helpful and just did all they could to help our situation.

    Kim W_6

    4

    December 14, 2019

    I am a past client of this provider

    She wasn't very accepting of the services, so it wasn't that they did anything wrong. They were friendly and attentive to our needs. They had good follow up.

    Glenn G_3

    2

    December 14, 2019

    I am a current client of this provider

    They do not know how to take care of people. They need to know how to pick him up to take him to the bathroom. I would like them to improve the people that they send out.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 100+ positive reviews, this is a very, very rare situation. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they have a 110% commit to providing exceptional quality service and thorough care.

    John B_15

    5

    December 12, 2019

    I am a current client of this provider

    The good caregiver was efficient. He did all I needed. The ones I've had before were excellent. The one I have now is just different.

    Jolene R_1

    5

    December 10, 2019

    I am a past client of this provider

    She relieved me of stress because I knew when the provider was there. He was a bit of a wanderer and a rebel, but he trusted Theresa the most of anybody. I liked how they gave us personalized care, and I appreciated how personal it felt.

    Donna M_16

    5

    November 22, 2019

    I am a current client of this provider

    She isn't very sturdy on her feet, so having someone here to help makes everything a little easier. It takes a load off of my shoulders as well. They are very courteous and considerate.

    Melody K_2

    5

    November 21, 2019

    I am a past client of this provider

    I don't have anything negative to say. They gave me a ride, and I couldn't have had the procedure without them. I had no problems with them. Both of the ladies were friendly and prompt.

    Linda T_13

    5

    November 14, 2019

    I am a past client of this provider

    I had rotator cuff surgery, and I couldn't do a lot of stuff for myself after the surgery. I couldn't have done it without them. Everybody seemed to be happy. I liked their attitude.

    Rosemary F

    5

    November 14, 2019

    I am a past client of this provider

    They helped the most by making sure that she ate and got dressed. I liked that they were very responsive and always available.

    Teresa G_3

    5

    November 7, 2019

    I am a current client of this provider

    It gives me the ability to go out and do the things that I need to and trust that he is being taken care of. I like that they are easy to work with.

    Roger G

    5

    October 28, 2019

    I am a current client of this provider

    They are doing okay. I like the flexibility and quality of care they provide.

    Anonymous_1569

    3

    October 17, 2019

    I am a current client of this provider

    They need to do what they are saying they will do. The quality of teaching their help needs to improve. They need to know how to clean the house. They don't know how to sweep or mop. They wash the dishes, but they are still greasy.

    Raymond H_4

    5

    October 4, 2019

    I am a current client of this provider

    When they're taking care of mom, I'm taking care of my wife. It takes a lot of pressure off of me. They're always there and helpful.

    Kevin M_4

    5

    October 4, 2019

    I am a current client of this provider

    I like everything that they do for me. The staff and caregivers are all nice.

    Margie C_2

    5

    October 4, 2019

    I am a current client of this provider

    They cover me, so I can do different things that I need to do. We've been with them a long time, and they are very responsive when we have needs.

    Carolyn T_1

    4

    September 11, 2019

    I am a current client of this provider

    Most of them are very nice and helpful to me, which is nice. They need to have their people call. One time, the lady could not be here, and a different lady came. I wish that they would have called ahead of time to let me know that.

    Julie B_8

    5

    September 11, 2019

    I am a past client of this provider

    They provided company for my dad. I liked the staff that they sent to my dad.

    Carol B_22

    3

    September 4, 2019

    I am a current client of this provider

    I think that they could have a little more training for the people that come. They could get their accounting and billing to be a little bit more efficient.

    Darlene

    5

    August 20, 2019

    I am a current client of this provider

    Right at Home Northern Kansas City is excellent. They have been a tremendous help with my mom especially on the weekend. They change her and keep her clean. I will recommend them because they were able to assist me with 24-hour service.

    Margaret "Peggy" A

    5

    July 30, 2019

    I am a current client of this provider

    The CNA helps give me a shower. I appreciate the caregiver's promptness.

    Donna M_13

    5

    July 26, 2019

    I am a past client of this provider

    They helping with cleaning and going to the store. They did a great job caring for them and taking care of things. They were prompt with getting services established.

    James T_1

    4

    July 19, 2019

    I am a past client of this provider

    It relieved some burden on myself and my sister. I would've liked honesty and communication to be improved by them.

    Barbara A_6

    5

    July 19, 2019

    I am a current client of this provider

    I am not in good health, so I can't do any of the housework or my laundry. I like the supervisor. She is wonderful. She goes above and beyond. She is a loving and kind Christian woman.

    Winifred "Wini" B

    5

    July 11, 2019

    I am a past client of this provider

    The services were important. I liked it very much. I was very well satisfied. I thought they did a very good job.

    Barbara J

    5

    June 27, 2019

    I am a current client of this provider

    I cannot do stuff or clean my house anymore. They do a good job with everything.

    Marcia H_4

    5

    June 7, 2019

    I am a past client of this provider

    They made a difference by being there. It allowed my brother to get away from the situation for a few hours while they were there. The caregivers we had were very caring. I thought the office staff was easy to work with.

    Anonymous_1874

    4

    May 4, 2019

    I am a past client of this provider

    They were conscientious but they could have been more prompt. One of the caregivers wore way too much perfume and they were late sometimes.

    Anonymous_1889

    1

    May 4, 2019

    I am a past client of this provider

    It was a negative impact. I was so disappointed in them. I would not recommend them myself. They did not do the job that I wanted. My daughter checked them out online and they did not get a good rating. I wish I would have known that before.

    Provider Response

    We greatly apologize for your negative experience. As you can see from our 100+ positive reviews, this is a very, very rare situation. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide feedback. Our dedicated caregiving staff is highly screened and receives ongoing hands-on training to ensure they have a 110% commit to providing exceptional quality service and thorough care.

    Mary Ellen W_1

    5

    May 4, 2019

    I am a current client of this provider

    I have Gabriela and she's fabulous. She helps me with whatever I need during the time she's here. They're very nice people and they come when they're supposed to. They are understanding.

    Anne H_4

    5

    April 24, 2019

    I am a past client of this provider

    They helped my mom get to the bathroom and back, and they did meal preparation, laundry, made their bed, and picked up. She also put cream on my dad's legs. We had a wonderful experience with them. The case manager was very kind to my parents and took them seriously for all the needs they had. They needed caregivers to listen to them, and she treated them very respectfully. She was really good and she knew where they were coming from.

    Rick H

    5

    April 24, 2019

    I am a current client of this provider

    They are able to take care of my mother. They are very helpful. They are flexible.

    Gayle H_1

    5

    April 3, 2019

    I am a current client of this provider

    It was pretty pitiful before they started working for her. They are on it and make sure that they are there when they should be. They get in and work hard and they are good people who know their job.

    Anonymous_1659

    5

    March 25, 2019

    I am a current client of this provider

    I have to have someone pick up my mail and take out my trash. They're good at that. I like the price, and I think it's plenty high at that.

    Marie C_3

    5

    March 21, 2019

    I am a current client of this provider

    We couldn't do it without them. I can trust them and I can leave the house knowing she is good hands. I've been very happy with them. They are very flexible, sometimes I have to switch days because our schedules are wonky and they always work it out.

    Mary Ann S_1

    4

    March 13, 2019

    I am a current client of this provider

    Having them helps me a good deal. When they are here, they do what I need them to do, which relieves me of having to do it. I like that they are pertinent and on time. They are friendly, and they treat my wife well.

    Kathy S_21

    5

    March 8, 2019

    I am a current client of this provider

    I have them come in to clean my house. They make my bed, and clean my tub. They have just been very helpful.

    Jeanne J

    5

    March 5, 2019

    I am a current client of this provider

    It makes it much easier because I am handicapped. They help me with general house cleaning, cleaning the kitchen, the bathroom, and running the sweeper which is the biggest help. I would recommend them because I like the people.

    Anonymous_1501

    5

    February 21, 2019

    I am a current client of this provider

    My loved one misses me and would rather I not leave them, but for me, it is a nice time to get a lot of things done that I can't do when they are with me. Everybody that has come out has been very nice. They are very concerned about my loved one.

    Letha B

    3

    February 8, 2019

    I am a current client of this provider

    My previous caregivers helped very little. I can't do many things, so I need the help.

    Pauline B_2

    4

    January 24, 2019

    I am a past client of this provider

    They cleaned my house for me and I didn't have to. They weren't able to complete everything in the house during the time they were here.

    Mary E H

    4

    January 4, 2019

    I am a current client of this provider

    They have a positive impact when they are here. They help me cook and do the dishes. They clean the stove really well. The ones I have had are very good. They could have a little more training so that they know what to do when they come.

    Lawrin K

    5

    January 4, 2019

    I am a past client of this provider

    They helped me with chores around the home as I was recovering from my injury. I really liked the caregiver that they assigned to me. I liked their personality and the good work they did.

    Carmen B_1

    5

    January 4, 2019

    I am a current client of this provider

    The assistance in my shower is a big plus. Preparing light meals for me is very helpful. All the little things she does really add up for me. The caregiver is very pleasant and kind, but she is also a very hard worker and assists with the things that I need help with. She is an exceptional person.

    Ponciano G

    5

    December 14, 2018

    I am a current client of this provider

    She helps me on the toilet. They are helping me with my bath, which helps me out a lot. It benefits me since I can't give myself one.

    Daniel Lee M

    5

    December 4, 2018

    I am a current client of this provider

    They help keep the house clean, and if I want a snack, he will fix it. Daniel does his work and keeps the house clean. I cannot complain at all.

    Anonymous_1085

    5

    December 4, 2018

    I am a past client of this provider

    I didn't have to drive my loved one around. Because of them, my loved one was able to come home from the hospital.

    Michael S_12

    4

    November 28, 2018

    I am a past client of this provider

    It was fine on my daily life. They did a fine job. It is not too well because of the way the funds restricted me.

    Beth S_2

    5

    November 19, 2018

    I am a current client of this provider

    I didn't have to worry about my mom at all. They are very friendly and nice.

    Anonymous_821

    4

    November 14, 2018

    I am a current client of this provider

    They are very helpful, it helps so I am able to get some sleep, and it is very crucial at this time. They don't keep their caregivers for very long, and we have had to go through several different caregivers. The people have been very compassionate, and if something doesn't work out they try to accommodate.

    Walter K_1

    5

    November 14, 2018

    I am a current client of this provider

    They have helped the most by having someone here who is a good fit for the lifestyle and is qualified. I like the quality of care.

    Gwen M_1

    5

    November 5, 2018

    I am a current client of this provider

    It was very helpful while I was sick. They're very friendly and on task so they don't take extra time. They're friendly while they're doing it. They're not just aloof, and I can trust them to be here.

    Judith K_3

    4

    October 25, 2018

    I am a current client of this provider

    There are things I can't do anymore. I have a compression fracture in my back, and they send me people to help me with those things. They make it possible for me to live alone. They send people to do things I am not able to do. I appreciate the help.

    Carol G_1

    5

    October 25, 2018

    I am a current client of this provider

    I had some intense surgery and they taught me how to take care of myself afterwards and gave me advice. They are thorough, sincere, and do well with their job.

    Glenda M_1

    3

    October 16, 2018

    I am a current client of this provider

    The caregivers aren't doing their jobs. They don't pay the caregivers enough wages, so you have aides that can't do anything because of it.

    Aaron R

    4

    October 8, 2018

    I am a current client of this provider

    They could give me the same person who has been coming. I have wanted someone to come in 3 times a week, but they haven't had people come in. I have had 3 different people come through and 2 have been below average, but the one that is good can't always come.

    Karen B_6

    5

    September 22, 2018

    I am a past client of this provider

    I liked that they were on time and punctual. I had a very competent driver.

    Larry R_1

    5

    September 18, 2018

    I am a current client of this provider

    I didn't have to get a taxi or take public transportation. It was convenient to use. They took me to and from the surgery center.

    Dana B_3

    5

    September 12, 2018

    I am a current client of this provider

    It makes my mom not feel guilty about having me come over and clean. When I come over, she just wants me to visit and not feel like I am obligated to come. With Right at Home coming, it just makes her feel more independent because she is paying for service. They are the only place that will come out in the country, and it is very good care. They come at the hours that we need.

    Connie S

    5

    August 29, 2018

    I am a current client of this provider

    The provider has helped the most by being able to take care of Bill and his needs. I had a couple caregivers that I did not get along with.

    Brenda B

    5

    August 28, 2018

    I am a past client of this provider

    If I had errands to run, she thought that she had to stay in bed. If someone was here, she was comfortable to move about. They were able to find someone that wasn't afraid of our dogs.

    Don N

    4

    August 27, 2018

    I am a current client of this provider

    They have made a big difference. I was totally unable to do anything by myself, without the service I would be up a creek. I like that the people are friendly and they do a good job.

    Mary W

    5

    August 17, 2018

    I am a current client of this provider

    It eases my anxiety about the house. They are efficient and complete.

    Nancy F_1

    4

    August 3, 2018

    I am a current client of this provider

    The housekeeper I have is good, but is always forgetting something. They have kept me from cleaning the house by myself.

    Kelli S_2

    4

    July 25, 2018

    I am a past client of this provider

    They were available and let me go out and do what I needed to do that day. Everybody was really nice throughout the process.

    Anonymous72018

    3

    July 23, 2018

    I am a current client of this provider

    I doubt that I will use them much more. I doing better and I am able to do my personal care myself. It seems that the people can't even take care of themselves. I have had three or four different people there and because of my medical condition, it is difficult enough to take of myself when I am home, let alone having to follow people around telling them what needs to be done.

    Jeanette A

    4

    July 5, 2018

    I am a past client of this provider

    It was nice to have the caregivers here to provide me with companionship. I could have asked them to do more help around the house, but I didn't, so that's on me. They need to have better pricing. I really liked the caregivers because they were great.

    Caroline B

    5

    June 26, 2018

    I am a current client of this provider

    It has given me freedom to have time to make appointments for my hearing aids. I can rely on their service. They are reliable, and I like that the person who comes out to do the assessment comes with each new caregiver.

    Gerald C

    4

    June 14, 2018

    I am a current client of this provider

    They've called me and asked what time I'd be home, when they can come see me, and when they need to leave because I have a lot. I'd like it if they do the things I ask them to do when they're there. They're on time, and they always call me back. They'll call me back to ask if I'm in the hospital and if they can came and see me. The only thing I would require more of is for them to clean a little bit better.

    Walter and Kathleen D

    4

    June 14, 2018

    I am a current client of this provider

    I got to go see my granddaughter twice in a musical and a concert. I'm normally in an electric wheelchair and they pushed me down and helped me into the car. It surprised me that they were able to do that. It made me very happy.

    Phillip D

    3

    June 6, 2018

    I am a current client of this provider

    They complete the jobs that they are supposed to do. However, if they got a set schedule for me, that would be the biggest thing they could do to help me. They still haven't gotten a set schedule to me.

    Steve R

    4

    May 24, 2018

    I am a current client of this provider

    They've helped us by freeing us up to do other things. Our experience has been very good. The person helping us works hard and is organized. They do a good job.

    Belinda L

    3

    May 17, 2018

    I am a past client of this provider

    My caregiver is wonderful and allowed me to go on vacation and helped me take care of my mom. Whatever she felt I needed help with she would step right in. I was not happy with the way they run the office.

    Glenda H

    5

    May 4, 2018

    I am a current client of this provider

    She likes the lady that cleans, but she doesn't like the scheduling lady. My loved one can count on them. The caregiver is responsible and she knows exactly what to do. She's very friendly.

    Anonymous42018

    5

    April 26, 2018

    I am a current client of this provider

    I think they are willing to do anything that I ask them to do for us. They help us with the house work and cooking.

    Robert E

    4

    April 3, 2018

    I am a past client of this provider

    They could have shown up on time. The service was very helpful because sometimes it's very hard to find rides to and from the hospital, and they provided that service. I couldn't have had the procedure without them.

    Letha W

    4

    April 3, 2018

    I am a current client of this provider

    They never come when they say they are coming. They change my hours every week, and I don't like that. I am 93, and I like my schedule like it is. Sometimes they can't send anybody. They have been good at what they do.

    John D

    5

    March 20, 2018

    I am a current client of this provider

    I like the fact that they follow up quite a lot and they just know how to treat people. He looks forward to it, he sees his care companion once or twice a week and he really likes it.

    John M

    5

    March 6, 2018

    I am a current client of this provider

    They are dependable and the caregivers are nice. They help me out a lot. I live alone and am 93 and need the help.

    Janet P

    4

    March 5, 2018

    I am a current client of this provider

    They took one of my favorite caregivers and wouldn't let her come back because of some type of argument. I can't function without them because I am paralyzed on my left side of my body and can't go about my day without them.

    Annette G

    4

    February 16, 2018

    I am a past client of this provider

    They were okay. I did most of the stuff myself anyway. They did what I asked them to do.

    Christine T

    5

    January 5, 2018

    I am a current client of this provider

    They help so much because of their friendliness and being able to have someone take me some place. I'm just so thankful. It couldn't be any better. It helps my disposition a lot, too. She's very helpful and a neat person. She's a good lady.

    Bill C

    3

    December 16, 2017

    I am a current client of this provider

    Once, a caregiver let me drop on the floor, and I had to have emergency services to help me get up because Right at Home limits some of the things that their caregivers are allowed to do. Right at Home's caregivers do okay. They help me get to the bathroom and get back to my chair, but they aren't allowed to help me if I fall on the floor.

    Debbie K

    5

    December 15, 2017

    I am a current client of this provider

    Right at Home is very good and the people are helpful. We only use Right at Home a few times a year, but they make life easier because my mom had a stroke and is paralyzed on one side, and they help her use the restroom.

    Mary C

    5

    November 17, 2017

    I am a current client of this provider

    Right at Home seems to be pretty thorough about coming to see what is needed, and the caregiver is very kind. I would recommend them. My husband has Alzheimer's so the cleaning really does help me out in order to keep my house clean.

    Paul D

    4

    November 14, 2017

    I am a current client of this provider

    Right at Home is reliable, flexible, and will work with me. Right at Home does what I don't feel comfortable doing.

    Kathy M_2

    5

    November 3, 2017

    I am a current client of this provider

    Right at Home provides good caregivers; they have good supervision and they care about their patients. Right at Home has very pleasant caregivers and my loved one sees them as friends.

    Michael B_4

    4

    September 7, 2017

    I am a current client of this provider

    Right at Home is located right where I live. I would tell others that Right at Home has to make sure that they have a caregiver to cover the shift needed. The caregiver makes my bed and helps me with my baths, she takes my trash out when needed. Right at Home is a good company, which is important to me.

    Jeff d

    5

    August 22, 2017

    I am a current client of this provider

    Right at Home is a good service provider because they send good matches for mom. Right at Home has made my mom's life easier by providing company and doing daily tasks.

    Anonymous_456

    2

    August 9, 2017

    I am a current client of this provider

    Right at Home needs to instruct their people to do a thorough job and be at the client's house for the scheduled time. Quite often the caregiver will come for an hour and a half or less and when I check their work, they don't do a thorough job. They might not vacuum or clean the the whole of the vanity. They won't use the cleaning supplies at all sometimes. The services are helpful. I spend about two hours doing other work, like shaking out throw rugs and picking up trash. I tidy before so when the caregiver comes in they just clean surfaces. I try to make their job easier before they come.

    Provider Response

    We greatly apologize for the issue you experienced. As you can see from our 100+ reviews, this is the only situation like this we’ve ever had. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide caregiving feedback, whether good or bad, and is willing to discuss concerns they have. Our dedicated caregiving staff receives initial screening and ongoing training to ensure they have a 100% commit to providing quality and thorough service.

    Charles H_3

    5

    July 20, 2017

    I am a current client of this provider

    I really like the personal attention that Right at Home gives. The management comes out and visits us, not just the caregivers. The services from Right at Home have helped a lot, I couldn't do it without them.

    David B_9

    3

    June 28, 2017

    I am a current client of this provider

    Right at Home always comes into my home and does a good job. Right at Home makes my life easier by keeping my home clean.

    Stanley T

    4

    June 6, 2017

    I am a past client of this provider

    Right at Home did a good job. I am located far from Kansas City and they were able to find caregivers to help me. Right at Home took the stress off of me because they would come and take care of the client and I could go places and not worry about her.

    Nelda547380

    5

    May 3, 2017

    I am a past client of this provider

    I've never had any help before. She's the most helpful and friendly person I've ever known.

    Stella E_1

    4

    April 21, 2017

    I am a current client of this provider

    Right at Home has great flexibility and reliable caregivers. When the caregiver is here, I am able to go to church or run other errands.

    Albert R_1

    3

    March 9, 2017

    I am a current client of this provider

    I have had a lot of changes with people. There have been some really bad people and good people. Right at Home will come and clean my house, which makes life easier.

    Eleanor J_2

    5

    February 7, 2017

    I am a current client of this provider

    We have only dealt with our caregiver from Right at Home. I would tell a friend that the caregiver always asks what she can do, and even after she does everything she is asked, she asks if she can do more. I really needed someone to help my wife with her bath. It has been real help.

    Cathryn Chase

    4

    June 4, 2015

    I am a current client of this provider

    I have had dog walking in the winter and housecleaning. All along I am very pleased with the services. I will be adding the dog walking back by this winter if not sooner. Thanks for being here!

    Kathleen72870250

    5

    May 28, 2015

    I am a past client of this provider

    I am extremely pleased with Right At Home service. Kellie is a very caring person and concerned young lady. Thank you for your service.

    Donna88973150

    5

    March 31, 2014

    I am a current client of this provider

    Sue is the best! She is friendly, helpful, and a great caregiver. She is positive, intelligent and can deal with any given-situation. She is a strong woman and knows how to do what needs to be done.

    Lieb

    5

    January 31, 2014

    I am a past client of this provider

    We had tried several home care providers for my elderly parents. Right at Home worked out the best and was just what we needed. They are very easy to work with... very patient to the needs and changes that go along with older folks. Very flexible. Will do whatever it takes to make things pleasant and comfortable for the client. Communication is great. The care givers they employ are the BEST ! They always went above and beyond what was asked of them. They became more like family then employees. They were some of my parents' best friends. We feel blessed that they were part of Mom and Dad's lives while they were here. I would recommend Right at Home to anyone looking for someone special to help with family members. They are wonderful !

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    Services and Amenities of Right at Home Northern Kansas City in Kansas City, Missouri

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

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    About Right at Home Northern Kansas City in Kansas City, Missouri

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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