Right at Home Northern Kansas City is excellent. They have been a tremendous help with my mom especially on the weekend. They change her and keep her clean. I will recommend them because they were able to assist me with 24-hour service.
Right at Home Northern Kansas City
Offers Home Care
113 Reviews
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(816) 521-6991
Reviews of Right at Home Northern Kansas City
Home Care Reviews for Right at Home Northern Kansas City
August 20, 2019
I am a current client of this provider
August 19, 2019
I am a current client of this provider
One caregiver comes a few times a week, and that has been very wonderful.
Some of the caregivers care and some of the caregivers don't care.
August 06, 2019
I am a current client of this provider
It's great to be able to go out and be confident that everything's okay at home.
They are on time and work with me really well.
August 06, 2019
I am a past client of this provider
They helped with dinners and showers.
The manager was on top of everything.
July 30, 2019
I am a current client of this provider
The CNA helps give me a shower.
I appreciate the caregiver's promptness.
July 26, 2019
I am a past client of this provider
They helping with cleaning and going to the store.
They did a great job caring for them and taking care of things. They were prompt with getting services established.
July 18, 2019
I am a past client of this provider
It relieved some burden on myself and my sister.
I would've liked honesty and communication to be improved by them.
July 18, 2019
I am a current client of this provider
I am not in good health, so I can't do any of the housework or my laundry.
I like the supervisor. She is wonderful. She goes above and beyond. She is a loving and kind Christian woman.
July 18, 2019
I am a current client of this provider
They take the worry out of doing things that I want to do.
I like the staff and the workers. They have concerned efforts towards me.
July 11, 2019
I am a past client of this provider
The services were important.
I liked it very much. I was very well satisfied. I thought they did a very good job.
July 08, 2019
I am a current client of this provider
I can't live without my equipment or oxygen. It needs to be serviced sooner. I would like someone to come in and thoroughly clean up my apartment because I can't lift anything. I need help cleaning my walls.
I have another agency covering my equipment, and if there is anything that goes wrong with it, they can't help me out. I would like for them to contact someone from the company who produces my equipment.
July 03, 2019
I am a current client of this provider
They are very helpful. They make sure that the caregiver does what she is supposed to do.
The lady that cleans for me could a little bit better.
June 27, 2019
I am a current client of this provider
I cannot do stuff or clean my house anymore.
They do a good job with everything.
June 19, 2019
I am a past client of this provider
We didn't understand what the needs were. They checked on my mom every day for a couple of hours.
I liked that they were very responsive and covered our needs.
June 19, 2019
I am a current client of this provider
She helps me mostly with house work and stuff like that.
I just like the person that comes out. She is pretty capable, and she has a good personality.
June 19, 2019
I am a current client of this provider
They need to make sure that they observe the parameters that I have given them. I have a really low immune system, and they keep sending me smokers, which isn't good.
I have had quite a turnover in caregivers in the year and a half that I've been with them. I think that they could do better.
June 07, 2019
I am a past client of this provider
They made a difference by being there. It allowed my brother to get away from the situation for a few hours while they were there.
The caregivers we had were very caring. I thought the office staff was easy to work with.
June 07, 2019
I am a current client of this provider
They help me to be able to get out and do what I need to do. I go to my doctors appointments, and I don't have to worry that he is home.
They're right on time. There was one day when the worker couldn't be there at the exact time, so someone else came out and stayed for 30 minutes or so until the worker showed up. They make sure you're covered.
May 29, 2019
I am a current client of this provider
It's outstanding when I have it. I just wish I had it more.
I like that they are doing the work. My guy works all the time. He helps me.
May 29, 2019
I am a current client of this provider
They certainly take care of things that I can't do with my bad back and shoulders.
I would like them to pay more attention to detail. For example, when the caregiver folds the laundry, the caregiver will keep things backwards or inside out.
May 23, 2019
I am a current client of this provider
They help my dad with the things that he needs. They make things easier.
They do good work, they are caring people, and they are reliable.
May 23, 2019
I am a current client of this provider
She is able to shower. I couldn't help her with that.
They are compassionate and trustworthy. They contact you if something happens.
May 03, 2019
I am a past client of this provider
They were conscientious but they could have been more prompt.
One of the caregivers wore way too much perfume and they were late sometimes.
May 03, 2019
I am a current client of this provider
They are making things easier because I can't run a vacuum anymore, or do the cleaning and mopping.
I like that they take care of me and do a good job.
May 03, 2019
I am a past client of this provider
It was a negative impact. I was so disappointed in them.
I would not recommend them myself. They did not do the job that I wanted. My daughter checked them out online and they did not get a good rating. I wish I would have known that before.
May 03, 2019
I am a current client of this provider
I have Gabriela and she's fabulous. She helps me with whatever I need during the time she's here.
They're very nice people and they come when they're supposed to. They are understanding.
May 03, 2019
I am a current client of this provider
Jim is so helpful. He is always there for John and if he sees anything, like a load of laundry that needs to be folded or dishes that need to be cleaned, he takes care of it. I walk in the door and everything is taken care of.
They are caring people and they make sure that any time I call, as long as I give them 24 hours notice, I always have someone.
April 24, 2019
I am a past client of this provider
They helped my mom get to the bathroom and back, and they did meal preparation, laundry, made their bed, and picked up. She also put cream on my dad's legs.
We had a wonderful experience with them. The case manager was very kind to my parents and took them seriously for all the needs they had. They needed caregivers to listen to them, and she treated them very respectfully. She was really good and she knew where they were coming from.
April 24, 2019
I am a current client of this provider
They are able to take care of my mother. They are very helpful.
They are flexible.
April 22, 2019
I am a current client of this provider
They help the most by being on time and if I have a problem with something, I always let them know.
They are very efficient and they do what they are told. I make a list and they go and do it.
April 03, 2019
I am a current client of this provider
They help just by coming out and taking care of my wife.
They do a good job of taking care of us.
April 03, 2019
I am a current client of this provider
It provides trust and peace of mind for my siblings and I.
We like the people the staff, the quality control, and everything about them.
April 03, 2019
I am a current client of this provider
It was pretty pitiful before they started working for her.
They are on it and make sure that they are there when they should be. They get in and work hard and they are good people who know their job.
April 03, 2019
I am a current client of this provider
They are caring and provide a quality service.
Everyone from Right at Home is really nice and friendly to us.
April 03, 2019
I am a current client of this provider
I depend on it greatly to help take care of my mother. They have done very well.
I feel like we have the best caregivers, but the bench is not very deep. I would like a deeper bench.
March 25, 2019
I am a current client of this provider
I have to have someone pick up my mail and take out my trash. They're good at that.
I like the price, and I think it's plenty high at that.
March 21, 2019
I am a current client of this provider
We couldn't do it without them. I can trust them and I can leave the house knowing she is good hands.
I've been very happy with them. They are very flexible, sometimes I have to switch days because our schedules are wonky and they always work it out.
March 13, 2019
I am a current client of this provider
Having them helps me a good deal. When they are here, they do what I need them to do, which relieves me of having to do it.
I like that they are pertinent and on time. They are friendly, and they treat my wife well.
March 08, 2019
I am a current client of this provider
I use them infrequently. They don't need to do much for me. I had a surgery and can't do some things, so they've helped me keep my house going.
They're dependable. They've tried to over-bill me. I had to call them the other day and get on to them for that, so we'll see if they'll correct it.
March 08, 2019
I am a current client of this provider
I have them come in to clean my house. They make my bed, and clean my tub.
They have just been very helpful.
March 04, 2019
I am a current client of this provider
It makes it much easier because I am handicapped. They help me with general house cleaning, cleaning the kitchen, the bathroom, and running the sweeper which is the biggest help.
I would recommend them because I like the people.
February 21, 2019
I am a current client of this provider
My loved one misses me and would rather I not leave them, but for me, it is a nice time to get a lot of things done that I can't do when they are with me.
Everybody that has come out has been very nice. They are very concerned about my loved one.
February 21, 2019
I am a current client of this provider
They have helped me because I have someone that I can depend on again.
I haven't been with them long enough to know how they can improve or to know exactly what I like.
February 19, 2019
I am a current client of this provider
They basically have taken the constant worry of whether or not her needs are met and lifted it.
Our caregiver is really dedicated to my mom's care.
February 14, 2019
I am a current client of this provider
It's my little breath of salvation sometimes because I can be a better caregiver for him. It gives me the peace of mind that he's being taken care of.
The lady who comes over works with people very well.
February 08, 2019
I am a current client of this provider
My previous caregivers helped very little. I can't do many things, so I need the help.
January 23, 2019
I am a past client of this provider
They cleaned my house for me and I didn't have to.
They weren't able to complete everything in the house during the time they were here.
January 04, 2019
I am a current client of this provider
They have a positive impact when they are here. They help me cook and do the dishes. They clean the stove really well.
The ones I have had are very good. They could have a little more training so that they know what to do when they come.
January 04, 2019
I am a past client of this provider
They helped me with chores around the home as I was recovering from my injury.
I really liked the caregiver that they assigned to me. I liked their personality and the good work they did.
January 04, 2019
I am a current client of this provider
The assistance in my shower is a big plus. Preparing light meals for me is very helpful. All the little things she does really add up for me.
The caregiver is very pleasant and kind, but she is also a very hard worker and assists with the things that I need help with. She is an exceptional person.
December 14, 2018
I am a current client of this provider
She helps me on the toilet.
They are helping me with my bath, which helps me out a lot. It benefits me since I can't give myself one.
December 04, 2018
I am a current client of this provider
They help keep the house clean, and if I want a snack, he will fix it.
Daniel does his work and keeps the house clean. I cannot complain at all.
December 04, 2018
I am a past client of this provider
I didn't have to drive my loved one around.
Because of them, my loved one was able to come home from the hospital.
December 04, 2018
I am a current client of this provider
It makes things a lot easier for me at my age. I am very independent and I like living alone and I like taking care of myself.
They are good about reminding me about appointments because I forget things.
November 28, 2018
I am a past client of this provider
It was fine on my daily life. They did a fine job. It is not too well because of the way the funds restricted me.
November 19, 2018
I am a current client of this provider
I didn't have to worry about my mom at all.
They are very friendly and nice.
November 13, 2018
I am a current client of this provider
They are very helpful, it helps so I am able to get some sleep, and it is very crucial at this time.
They don't keep their caregivers for very long, and we have had to go through several different caregivers. The people have been very compassionate, and if something doesn't work out they try to accommodate.
November 13, 2018
I am a current client of this provider
They have helped the most by having someone here who is a good fit for the lifestyle and is qualified.
I like the quality of care.
November 05, 2018
I am a current client of this provider
It was very helpful while I was sick.
They're very friendly and on task so they don't take extra time. They're friendly while they're doing it. They're not just aloof, and I can trust them to be here.
October 25, 2018
I am a current client of this provider
There are things I can't do anymore. I have a compression fracture in my back, and they send me people to help me with those things. They make it possible for me to live alone.
They send people to do things I am not able to do. I appreciate the help.
October 25, 2018
I am a current client of this provider
I had some intense surgery and they taught me how to take care of myself afterwards and gave me advice.
They are thorough, sincere, and do well with their job.
October 15, 2018
I am a current client of this provider
The caregivers aren't doing their jobs.
They don't pay the caregivers enough wages, so you have aides that can't do anything because of it.
October 08, 2018
I am a current client of this provider
They could give me the same person who has been coming. I have wanted someone to come in 3 times a week, but they haven't had people come in.
I have had 3 different people come through and 2 have been below average, but the one that is good can't always come.
September 22, 2018
I am a past client of this provider
I liked that they were on time and punctual.
I had a very competent driver.
September 18, 2018
I am a current client of this provider
I didn't have to get a taxi or take public transportation.
It was convenient to use. They took me to and from the surgery center.
September 12, 2018
I am a current client of this provider
It makes my mom not feel guilty about having me come over and clean. When I come over, she just wants me to visit and not feel like I am obligated to come. With Right at Home coming, it just makes her feel more independent because she is paying for service.
They are the only place that will come out in the country, and it is very good care. They come at the hours that we need.
August 29, 2018
I am a current client of this provider
The provider has helped the most by being able to take care of Bill and his needs.
I had a couple caregivers that I did not get along with.
August 28, 2018
I am a past client of this provider
If I had errands to run, she thought that she had to stay in bed. If someone was here, she was comfortable to move about.
They were able to find someone that wasn't afraid of our dogs.
August 27, 2018
I am a current client of this provider
They have made a big difference. I was totally unable to do anything by myself, without the service I would be up a creek.
I like that the people are friendly and they do a good job.
August 17, 2018
I am a current client of this provider
It eases my anxiety about the house.
They are efficient and complete.
August 03, 2018
I am a current client of this provider
The housekeeper I have is good, but is always forgetting something.
They have kept me from cleaning the house by myself.
July 25, 2018
I am a past client of this provider
They were available and let me go out and do what I needed to do that day.
Everybody was really nice throughout the process.
July 23, 2018
I am a current client of this provider
I doubt that I will use them much more. I doing better and I am able to do my personal care myself. It seems that the people can't even take care of themselves.
I have had three or four different people there and because of my medical condition, it is difficult enough to take of myself when I am home, let alone having to follow people around telling them what needs to be done.
July 05, 2018
I am a past client of this provider
It was nice to have the caregivers here to provide me with companionship. I could have asked them to do more help around the house, but I didn't, so that's on me.
They need to have better pricing. I really liked the caregivers because they were great.
June 26, 2018
I am a current client of this provider
It has given me freedom to have time to make appointments for my hearing aids. I can rely on their service.
They are reliable, and I like that the person who comes out to do the assessment comes with each new caregiver.
June 13, 2018
I am a current client of this provider
They've called me and asked what time I'd be home, when they can come see me, and when they need to leave because I have a lot. I'd like it if they do the things I ask them to do when they're there.
They're on time, and they always call me back. They'll call me back to ask if I'm in the hospital and if they can came and see me. The only thing I would require more of is for them to clean a little bit better.
June 13, 2018
I am a current client of this provider
I got to go see my granddaughter twice in a musical and a concert.
I'm normally in an electric wheelchair and they pushed me down and helped me into the car. It surprised me that they were able to do that. It made me very happy.
June 05, 2018
I am a current client of this provider
They complete the jobs that they are supposed to do. However, if they got a set schedule for me, that would be the biggest thing they could do to help me.
They still haven't gotten a set schedule to me.
May 24, 2018
I am a current client of this provider
They've helped us by freeing us up to do other things.
Our experience has been very good. The person helping us works hard and is organized. They do a good job.
May 16, 2018
I am a past client of this provider
My caregiver is wonderful and allowed me to go on vacation and helped me take care of my mom. Whatever she felt I needed help with she would step right in.
I was not happy with the way they run the office.
May 03, 2018
I am a current client of this provider
She likes the lady that cleans, but she doesn't like the scheduling lady. My loved one can count on them. The caregiver is responsible and she knows exactly what to do. She's very friendly.
April 26, 2018
I am a current client of this provider
I think they are willing to do anything that I ask them to do for us. They help us with the house work and cooking.
April 03, 2018
I am a past client of this provider
They could have shown up on time. The service was very helpful because sometimes it's very hard to find rides to and from the hospital, and they provided that service. I couldn't have had the procedure without them.
April 03, 2018
I am a current client of this provider
They never come when they say they are coming. They change my hours every week, and I don't like that. I am 93, and I like my schedule like it is. Sometimes they can't send anybody. They have been good at what they do.
March 20, 2018
I am a current client of this provider
I like the fact that they follow up quite a lot and they just know how to treat people. He looks forward to it, he sees his care companion once or twice a week and he really likes it.
March 05, 2018
I am a current client of this provider
They are dependable and the caregivers are nice. They help me out a lot. I live alone and am 93 and need the help.
March 05, 2018
I am a current client of this provider
They took one of my favorite caregivers and wouldn't let her come back because of some type of argument. I can't function without them because I am paralyzed on my left side of my body and can't go about my day without them.
February 16, 2018
I am a past client of this provider
They were okay. I did most of the stuff myself anyway. They did what I asked them to do.
January 04, 2018
I am a current client of this provider
They help so much because of their friendliness and being able to have someone take me some place. I'm just so thankful. It couldn't be any better. It helps my disposition a lot, too. She's very helpful and a neat person. She's a good lady.
December 20, 2017
I am a current client of this provider
Right at Home has some of the most personable staff that I've ever come in contact with, and I've been doing this for a long time. They're very personable, helpful, respectful, and loving.
December 16, 2017
I am a current client of this provider
Once, a caregiver let me drop on the floor, and I had to have emergency services to help me get up because Right at Home limits some of the things that their caregivers are allowed to do. Right at Home's caregivers do okay. They help me get to the bathroom and get back to my chair, but they aren't allowed to help me if I fall on the floor.
December 15, 2017
I am a current client of this provider
Right at Home is very good and the people are helpful. We only use Right at Home a few times a year, but they make life easier because my mom had a stroke and is paralyzed on one side, and they help her use the restroom.
November 17, 2017
I am a current client of this provider
Right at Home seems to be pretty thorough about coming to see what is needed, and the caregiver is very kind. I would recommend them. My husband has Alzheimer's so the cleaning really does help me out in order to keep my house clean.
November 14, 2017
I am a current client of this provider
Right at Home is reliable, flexible, and will work with me. Right at Home does what I don't feel comfortable doing.
November 03, 2017
I am a current client of this provider
Right at Home provides good caregivers; they have good supervision and they care about their patients. Right at Home has very pleasant caregivers and my loved one sees them as friends.
September 07, 2017
I am a current client of this provider
Right at Home is located right where I live. I would tell others that Right at Home has to make sure that they have a caregiver to cover the shift needed. The caregiver makes my bed and helps me with my baths, she takes my trash out when needed. Right at Home is a good company, which is important to me.
August 22, 2017
I am a current client of this provider
Right at Home is a good service provider because they send good matches for mom. Right at Home has made my mom's life easier by providing company and doing daily tasks.
August 09, 2017
I am a current client of this provider
Right at Home needs to instruct their people to do a thorough job and be at the client's house for the scheduled time. Quite often the caregiver will come for an hour and a half or less and when I check their work, they don't do a thorough job. They might not vacuum or clean the the whole of the vanity. They won't use the cleaning supplies at all sometimes. The services are helpful. I spend about two hours doing other work, like shaking out throw rugs and picking up trash. I tidy before so when the caregiver comes in they just clean surfaces. I try to make their job easier before they come.
Provider Response
We greatly apologize for the issue you experienced. As you can see from our 100+ reviews, this is the only situation like this we’ve ever had. Our commitment to quality and thorough care drives all business decisions here at Right at Home of Kansas City, so we appreciate when a client reaches out to provide caregiving feedback, whether good or bad, and is willing to discuss concerns they have. Our dedicated caregiving staff receives initial screening and ongoing training to ensure they have a 100% commit to providing quality and thorough service.
July 20, 2017
I am a current client of this provider
I really like the personal attention that Right at Home gives. The management comes out and visits us, not just the caregivers. The services from Right at Home have helped a lot, I couldn't do it without them.
June 27, 2017
I am a current client of this provider
Right at Home always comes into my home and does a good job. Right at Home makes my life easier by keeping my home clean.
June 06, 2017
I am a past client of this provider
Right at Home did a good job. I am located far from Kansas City and they were able to find caregivers to help me. Right at Home took the stress off of me because they would come and take care of the client and I could go places and not worry about her.
May 03, 2017
I am a past client of this provider
I've never had any help before. She's the most helpful and friendly person I've ever known.
April 21, 2017
I am a current client of this provider
Right at Home has great flexibility and reliable caregivers. When the caregiver is here, I am able to go to church or run other errands.
March 09, 2017
I am a current client of this provider
I have had a lot of changes with people. There have been some really bad people and good people. Right at Home will come and clean my house, which makes life easier.
February 07, 2017
I am a current client of this provider
We have only dealt with our caregiver from Right at Home. I would tell a friend that the caregiver always asks what she can do, and even after she does everything she is asked, she asks if she can do more. I really needed someone to help my wife with her bath. It has been real help.
December 30, 2015
I am a current client of this provider
Your staff does quite well in every respect.
December 29, 2015
I am a current client of this provider
Kelli is terrific! The other girls are doing well also.
December 18, 2015
I am a current client of this provider
Right at Home is excellent to work with and work with you in all ways. Their care workers are kind, helpful and most courteous.
June 07, 2015
I am a current client of this provider
Your people are wonderful, wonderful, wonderful!
June 04, 2015
I am a current client of this provider
I have had dog walking in the winter and housecleaning. All along I am very pleased with the services.
I will be adding the dog walking back by this winter if not sooner.
Thanks for being here!
May 27, 2015
I am a past client of this provider
I am extremely pleased with Right At Home service. Kellie is a very caring person and concerned young lady. Thank you for your service.
March 31, 2014
I am a current client of this provider
Sue is the best! She is friendly, helpful, and a great caregiver. She is positive, intelligent and can deal with any given-situation. She is a strong woman and knows how to do what needs to be done.
January 31, 2014
I am a past client of this provider
We had tried several home care providers for my elderly parents. Right at Home worked out the best and was just what we needed. They are very easy to work with... very patient to the needs and changes that go along with older folks. Very flexible. Will do whatever it takes to make things pleasant and comfortable for the client. Communication is great. The care givers they employ are the BEST ! They always went above and beyond what was asked of them. They became more like family then employees. They were some of my parents' best friends. We feel blessed that they were part of Mom and Dad's lives while they were here. I would recommend Right at Home to anyone looking for someone special to help with family members. They are wonderful !
About Right at Home Northern Kansas City
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
