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CarePlus Home Health, Inc Gaithersburg, MD

19390 Montgomery Village Ave, Gaithersburg, MD 20886

(800) 558-0653 (Caring Family Advisor™)

4.62

(207 reviews)

Offers Home Care

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CarePlus Home Health, Inc
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Gaithersburg, Maryland 20886


4.6

(207 reviews)


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Reviews of CarePlus Home Health, Inc in Gaithersburg, Maryland

4.62

(207 reviews)

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Anonymous_1715676117

    5

    May 14, 2024

    I am a current client of this provider

    The caregivers help Ian with all the "plus" in the care. It is not just care for him but they think outside the box. I like that we have found the people reliable and professional.

    Pip G

    5

    May 14, 2024

    I am a current client of this provider

    They help me by overseeing my mom's medication administration. I like that they're reliable.

    John R_58

    5

    April 26, 2024

    I am a current client of this provider

    It has been very helpful, and it is just peace of mind and knowing that there are eyes on him and I can relax a little more. They are always responsive when I email. I talk to them periodically and my dad is happy with them. I don't interact with them as much.

    John K_61

    5

    April 24, 2024

    I am a current client of this provider

    It is helping her quite a bit. I like that they are really good with my mom and she gets along well with them.

    Melanie Z

    5

    April 24, 2024

    I am a past client of this provider

    Within 24 hours they provided somebody. They provided care. They have a good reputation.

    Steward C

    4

    April 23, 2024

    I am a current client of this provider

    The caregivers help since my husband has epilepsy. They do not leave him alone so I can go to a class or go out on errands. I like that they are flexible and the in-home care is very good.

    Jill R_8

    5

    March 22, 2024

    I am a past client of this provider

    The care helps work very well with our daily life. I thought it was very good care.

    Maura O

    3

    March 12, 2024

    I am a past client of this provider

    The price is too high, they gave me someone who lived too far away. A local caregiver would have been better. First time I used them they were great, second time was a minimum of 3 hours and the price was too expensive.

    Jean S_24

    5

    March 11, 2024

    I am a current client of this provider

    They are here every day, and they are on time. I look forward to their visits. I like the girls who work for them.

    Kimberly G_5

    4

    February 22, 2024

    I am a current client of this provider

    One way that they have helped me the most is by being attentive to the client. They tried to make contact with the client, but the caregiver could take into account the client's generation and be more familiar with the client's forms of entertainment. I don't use them very often. They came on time, and they were very accessible. I wish the nurse could have come out sooner. It could have been better coordinated. Specific questions could have been asked when they did the interview, such as age range.

    Liz B_6

    5

    February 22, 2024

    I am a current client of this provider

    The agency has assisted with sitting with my mother. I would recommend them because they seem reliable and seem very caring.

    Sam S_9

    5

    February 15, 2024

    I am a current client of this provider

    They are helpful for me. It works well for us. They could not be nicer.

    Carol T_19

    5

    February 9, 2024

    I am a current client of this provider

    It has been good, and I haven't had a problem. They are very caring, and I had them before, they are very accommodating and very sweet, and they listen to you.

    Anonymous_1706536689

    5

    January 29, 2024

    I am a current client of this provider

    They interact with my parents. I like that they have been very responsive.

    Robert R_45

    5

    January 26, 2024

    I am a current client of this provider

    I can't live life without this. I need it. I've had excellent experiences with all of the staff.

    Kathleen T_11

    3

    January 18, 2024

    I am a current client of this provider

    They would need to improve their communication.

    Anonymous_1704819605

    4

    January 9, 2024

    I am a current client of this provider

    They have helped the most in transferring from a bed or recliner to a wheelchair and back again at critical times during the day. The problem is that they are limited in terms of the hours that they are available for the regular services. They operate 9 to 5 and that's not acceptable to us before we usually get before 9 and go to bed after 5. They only provide regular service during that period. Outside that period there is a threefold increase in the cost. They require you to commit to 3 hours if outside during regular service hours.

    Phyllis H_1

    5

    December 18, 2023

    I am a current client of this provider

    The provider has helped me the most because I know my mother is getting taken care of. I like this agency because of the level of care that my mother is receiving.

    Lynette T_1

    4

    December 15, 2023

    I am a current client of this provider

    She has a positive impact because they look forward to seeing her. I like that the caregiver is good with pets. She also connects really well with my mom and stepdad.

    Sandra O_8

    5

    December 8, 2023

    I am a current client of this provider

    Car rides to the doctor or appointments. They always help out when I call and they are always available.

    Doug B_3

    5

    November 28, 2023

    I am a past client of this provider

    The caregivers the agency sent did a great job for the client. I liked the flexibility, and if we needed to make arrangements they were on top of it.

    Mary H_116

    5

    November 28, 2023

    I am a current client of this provider

    They are easy to work with. They are very nice people.

    Ronald T_5

    5

    November 17, 2023

    I am a current client of this provider

    I am thankful I don't have to do it because he is a big guy and was afraid he would take me down. Christina is lovely and Salamae came one time, and they are terrific.

    Robert D_54

    4

    November 9, 2023

    I am a current client of this provider

    They help with giving me a bath. I like that they know what they are doing.

    Josefina V

    5

    October 24, 2023

    I am a current client of this provider

    They are able to have Carmen come every other weekend. The caregiver is Spanish-speaking and we need that for Josephina.

    Lynne H_1

    5

    October 17, 2023

    I am a past client of this provider

    They ensured my wife's safety and comfort. They were professional, the quality of the caregivers, and the ability to work through scheduling and other issues.

    Eileen W_3

    5

    September 25, 2023

    I am a past client of this provider

    It was far better than hiring other types of transportation. I like that they are very professional in the office and also the caregivers.

    Jill F_3

    4

    September 21, 2023

    I am a current client of this provider

    They have helped the most with just being there for her and catering to her whims. I would want them to improve as my mom has four really good caregivers and unfortunately beyond that the substitutes are not great.

    Michael V_17

    5

    September 19, 2023

    I am a current client of this provider

    They help me do things that I can't do anymore. I like the person that comes to my house.

    Ann H_14

    5

    August 9, 2023

    I am a current client of this provider

    They really help, I have a caregiver that does everything for me. They've been wonderful to me.

    Roger O_2

    4

    July 28, 2023

    I am a current client of this provider

    My husband has a lot of needs for medications, and they help him physically. I thought the caregivers were very responsible, and they did all of the things I asked them to.

    Loraine H_1

    5

    July 13, 2023

    I am a current client of this provider

    They have helped me by giving me foot massages weekly that increase the circulation in my feet. I like that they are flexible, and they listen to the feedback you give them.

    Anonymous_4370

    5

    June 28, 2023

    I am a past client of this provider

    They helped the most by being flexible with the changing needs. I like that the staff was friendly and helpful.

    Margaret D_10

    5

    June 12, 2023

    I am a past client of this provider

    They were pretty easy to talk with. The caregivers were quite helpful and I liked them all.

    Helen T_2

    4

    May 24, 2023

    I am a current client of this provider

    They come in the morning at ten, which is highly requested, and I get showered, shampooed, and dressed, and I get my breakfast made. My needs are being met very well, so I feel for now, for me, I cannot think of anything they can improve on. I have a home health aide who is excellent; she helps with showering, she bathes me, and shampoos my hair well.

    Peggy S_10

    5

    May 17, 2023

    I am a current client of this provider

    They have helped by just being there to help her with her daily tasks.. The care my mother receives is very good.

    Dr. M_8

    5

    May 12, 2023

    I am a current client of this provider

    It has helped her quality of life. I like that they are reliable and empathetic.

    Mary S_84

    5

    April 27, 2023

    I am a current client of this provider

    I couldn't do life without her. If they get the same caregiver as me then I would highly suggest them!

    Neal G_2

    3

    April 19, 2023

    I am a past client of this provider

    I wish they would have done occupational therapy with me. They didn't provide the services that I expected.

    Anonymous_5758

    4

    March 28, 2023

    I am a current client of this provider

    They are very friendly to my mom. They have great caregivers.

    Erica W_1

    5

    March 15, 2023

    I am a past client of this provider

    The agency made our life easier by being patient with her, which is hard to find, and they listened to her. I liked that the agency was patient.

    Anonymous_2560

    5

    February 28, 2023

    I am a current client of this provider

    It is helpful and I do not worry if he is getting food. They are responsible.

    Gail K_8

    5

    February 28, 2023

    I am a current client of this provider

    They have done great at always assigning great caregivers. One thing that I like is how easy they are to work with.

    Carole J_4

    5

    February 10, 2023

    I am a current client of this provider

    The caregiver provides Tom with care that he needs and can't get elsewhere. They are extremely caring and sincere.

    Eileen G_3

    4

    February 8, 2023

    I am a current client of this provider

    I don't worry about him when they are here. They always deliver, even when I call last minute.

    Alex G_2

    5

    January 27, 2023

    I am a current client of this provider

    Being that I have to be assisted with a walker, I have to get my balance, and the aide gets me going. I'd tell people that it's the best they can get.

    Ovin C

    5

    January 26, 2023

    I am a past client of this provider

    They managed his medications. They were patient with him even when he was uncooperative.

    Anonymous_5402

    4

    January 12, 2023

    I am a current client of this provider

    We are not used to people taking care of us. They take good care of my husband.

    Allen S_3

    5

    January 12, 2023

    I am a current client of this provider

    The agency made my experience positive by meeting their commitments. I would like to see better screening for caregivers.

    Helen P_7

    5

    December 21, 2022

    I am a current client of this provider

    They have sent very pleasant aids to my apartment, and they are reliable. They are very reliable and helpful.

    Chip D

    4

    November 30, 2022

    I am a current client of this provider

    They help him the most by doing meal prep. I like that they have a good line of communication.

    David M_59

    5

    November 23, 2022

    I am a past client of this provider

    They would help if I needed anything done and I didn't have to ask them or if I did ask them, they had no issue doing whatever I wanted. They were kind, patient, and shared any concerns with me so I was very pleased.

    Ronald S_13

    4

    November 17, 2022

    I am a current client of this provider

    I think they switched who was doing his meds, and had too many changes of who was doing it. They are really good about communicating with me.

    Olivia S_1

    5

    November 9, 2022

    I am a current client of this provider

    They are kind and helpful. I like the staff.

    Anonymous_6556

    4

    October 25, 2022

    I am a current client of this provider

    The caregiver is excellent, helpful, and patient with my mom. I like that they are flexible and provided an excellent caregiver. They work with us and get things done quickly.

    Ann S_27

    5

    October 25, 2022

    I am a current client of this provider

    The service that is being provided is companionship for my wife while I can do things. CarePlus has an office here in the senior living community.

    Emma W_3

    5

    September 30, 2022

    I am a current client of this provider

    CarePlus has made my experience positive by finding amazing caregivers for the client. I like CarePlus because they are professional and have good caregivers.

    Bertha "Jane" B

    5

    September 13, 2022

    I am a current client of this provider

    The provider has always been here, they've been cordial and understanding. I would tell them that they are cordial, understanding, and polite.

    Anonymous_6444

    5

    August 26, 2022

    I am a current client of this provider

    It makes getting around easier. I like that they are never late.

    Anonymous_6437

    4

    August 18, 2022

    I am a past client of this provider

    Financially, it was expensive. In the beginning, it made my life easier because I didn't want to leave him alone, but after a while it didn't. If anyone asked me, I'd say that it was good. Everyone is looking for different things, I don't usually recommend places like that. I was so grateful to have somebody.

    Jean B_20

    5

    July 27, 2022

    I am a current client of this provider

    It's great to have someone who can respond whenever I need them. I like they are caring and give great care for me.

    Charles S_31

    5

    July 26, 2022

    I am a current client of this provider

    It's had a very important impact on his daily life. They help with ADLs. I like the caretakers very much.

    Mohamed S. N

    5

    July 20, 2022

    I am a current client of this provider

    The home health aides that come are culturally sensitive. I love that. They are prompt and very client-oriented.

    Colin T

    5

    July 20, 2022

    I am a current client of this provider

    They help with things like organizing doctors appointments and medications. I like that that Roberta always keeps me informed.

    Bryan S_2

    4

    July 19, 2022

    I am a current client of this provider

    I have not had any issues with them at all. I have had a good experience with them and they seem to be organized.

    Linda G_14

    5

    June 23, 2022

    I am a current client of this provider

    They show up. It is not easy for me to get around and the caregiver makes coffee in the morning and makes meals. They provide what I need. The caregiver I have has been wonderful.

    Krista B_1

    5

    June 16, 2022

    I am a past client of this provider

    It allowed us to continue to function. At that time she pretty much needed someone there all the time. It allowed me to be able to go to work and take care of my own family. We've used you in the past and qwere very happy with the worker we had this time.

    Melissa V

    5

    May 24, 2022

    I am a past client of this provider

    They helped by being very responsive to our needs. I liked that the caregiver that came was really good.

    Betty R_11

    5

    May 12, 2022

    I am a current client of this provider

    It helped her get the socialization she needs. I like that they can help on short notice. They always try to come through for me.

    Dominic S_1

    4

    May 12, 2022

    I am a current client of this provider

    They are careful and anticipate what I need. So far I am happy with the service CarePlus has provided.

    Gary L_8

    5

    May 12, 2022

    I am a current client of this provider

    I like the caregiver that comes to my apartment. They showed me how to avoid falling and how to stay calm.

    Artin T

    5

    May 12, 2022

    I am a current client of this provider

    They try to do anything to make his life easier. He has been diagnosed with Alzheimer's, so he is kind of confused all the time. I don't think they could do anything to make his life easier. They are accommodating. They try to meet all of our requests.

    Trina B_1

    5

    April 28, 2022

    I am a past client of this provider

    They were very attentive, proactive, and caring. The main person that came was excellent.

    Elaine W_6

    5

    April 21, 2022

    I am a past client of this provider

    They work around my need they help me with laundry. Alexia was great! I really like that they are very good at providing care when I need it. They are flexible with my hours.

    Susan K_15

    5

    April 21, 2022

    I am a current client of this provider

    They have been able to help out in a pinch. I like that they have provided good caregivers.

    Anonymous_5190

    5

    April 13, 2022

    I am a current client of this provider

    Right now she is on oxygen and someone has to keep her from falling down. I like the caregiver that are working for me. Andrew in the office they are all very helpful.

    Mike V_3

    5

    March 25, 2022

    I am a current client of this provider

    They help with things like with socialization, and they take care of various needs. I like that they have people who are respectful.

    Cornelius B

    5

    March 23, 2022

    I am a current client of this provider

    They have made the experience positive by making me feel at home. When I ask question, they provide a simple answer. I like that they treat me like family.

    Melvin K_3

    5

    March 17, 2022

    I am a past client of this provider

    The caregiver did a great job and I was happy, he wanted to do more but I didn't need it. I only had them for 4 days, but the caregiver was very helpful!

    Anonymous_5826

    5

    March 3, 2022

    I am a current client of this provider

    They've made the experience for the client positive by helping him manage his life in a nursing home. I like CarePlus because they have good customer service.

    Christianne A

    2

    February 25, 2022

    I am a past client of this provider

    I would've liked the agency to communicate with both of us more. The agency also wasn't able to manage their caregivers' time well. The agency was not respecting the schedule I had put in place for my mother.

    Ann L_10

    5

    February 8, 2022

    I am a past client of this provider

    They enabled my mother to go get care and I don't have to worry about it. It's been very good. The caregivers are really good. They showed great care to my mom.

    Carolyn F_2

    5

    January 28, 2022

    I am a current client of this provider

    I'm not in trouble but they are doing a great job. The young women who have been coming to a great job and are on time and its super easy, and the price is reasonable.

    Gail S_16

    5

    January 24, 2022

    I am a current client of this provider

    My husband gets very good care. They have a schedule of his medication in an organized manner. They are quite responsive to our needs.

    Scott S_8

    5

    January 24, 2022

    I am a current client of this provider

    I am very happy with CarePlus Inc. Everything is done on time and the caregiver is smart and makes sure everything gets completed, cleaned, and the food is good. The people seem very confident, knowledgeable, and personable from CarePlus Inc.

    Anonymous_5557

    4

    December 30, 2021

    I am a past client of this provider

    They were recommended by my elder care consultant, and I knew I could trust them. I found it to be very helpful. I appreciated their promptness in finding an aide, as well as the caregivers' quality and skills.

    Jean M_20

    5

    December 23, 2021

    I am a current client of this provider

    They got my family through the pandemic and worked with us on that. I think generally the staff is excellent and change things when needed.

    Anonymous_5465

    3

    December 17, 2021

    I am a past client of this provider

    They could provide people when they say they were going to send someone. I would like them to improve on picking up their phone.

    Tony C_5

    5

    December 9, 2021

    I am a current client of this provider

    They have helped me with the live-in home care for my father and taking the time to find the right fit. I like that they are very responsive in terms of individual needs.

    Audrey S_3

    5

    November 16, 2021

    I am a current client of this provider

    The caregivers do things for me that I can no longer do. It depends on which caregiver is here. The quality varies.

    Anne M_8

    5

    November 16, 2021

    I am a current client of this provider

    They give my dad is medication. I like that they know more about what is going on in my parent's apartment than I do.

    Lory P

    5

    October 26, 2021

    I am a past client of this provider

    They helped me bathe. The aides were nice, I liked them.

    Sally B_10

    5

    October 22, 2021

    I am a past client of this provider

    They made life easier and it was reassuring. Most of the aides were terrific, attentive, and on time.

    Chris H_6

    4

    October 21, 2021

    I am a current client of this provider

    It gave us peace of mind and take care of mom and get her to her appointments. They are responsive and the caregivers have been great for us.

    Janine K

    5

    October 18, 2021

    I am a past client of this provider

    They allowed me to go to work. They were very reliable, and the aides came on time.

    Joanne S_9

    5

    September 28, 2021

    I am a current client of this provider

    I don't have to worry about my mom all the time. She is at fall risk and they provide her with 12 hours of services. They are gentle with her, they keep her company, walk with her, get her dressed in the morning. They are on top of things, even with the staff issues they find for us consistent people.

    Paula R_9

    5

    September 14, 2021

    I am a current client of this provider

    The flex care and weekday caregiver Tiffany are great. She knows her very well and has been good about communicating. I mostly use the flex care and I find that works really well.

    David L_17

    5

    August 17, 2021

    I am a past client of this provider

    They provided caregivers who were wonderful. They were good about looking at each client as an individual.

    Gladys H_2

    5

    July 14, 2021

    I am a current client of this provider

    The personalized nature of the demeanor of the home health aide is helpful. She caters to my mom. She is very professional. She doesn't patronize her. I like the home health aides that have cared for my mother.

    Kathy L_21

    5

    July 6, 2021

    I am a past client of this provider

    They made my job easy. They were always prompt. The caregivers were not late and cared for Kathy well. We have no problems.

    Anonymous_4378

    4

    June 28, 2021

    I am a current client of this provider

    They always keep the spots filled. There is no question if someone is going to be there. They have very good caregivers that can work with medicine. They have a higher skill level than CNAs.

    George J_4

    5

    June 21, 2021

    I am a current client of this provider

    The selection of the person that is helping us helps George walk and improve his physical mobility. I like the accountability and the caregiver is wonderful.

    Thomas L_7

    5

    June 21, 2021

    I am a current client of this provider

    They set up a group chat with myself and my brothers so when they have issues or show us something, they let us know. They keep us up to date. They let us know when they are running out of items. That way we can get those things. Good communication. I like the service because they have offices right near the senior apartments. They are well qualified, empathetic, and caring. We are pretty pleased with the med techs. They take their job seriously.

    Michael L_21

    4

    June 8, 2021

    I am a current client of this provider

    They make life easier by paying careful attention to wound care. They have very attentive care-giving.

    Dolly S

    5

    May 27, 2021

    I am a current client of this provider

    They provide good service. They keep in touch with what is happening and I like my provider. They offer more than just home care, and I appreciate that.

    Robert W_27

    5

    May 26, 2021

    I am a past client of this provider

    They took care of my husband when he was in hospice. Hospice was not there 24/7, but CarePlus was. When he was sleeping, if he needed something, they would come and get me. We had five different caregivers, and they were all very kind. We really appreciated all that they did.

    Pedro G_1

    5

    April 29, 2021

    I am a past client of this provider

    They came to change his bandages. They were very flexible and could come by with late notice.

    Anonymous_4742

    4

    April 27, 2021

    I am a current client of this provider

    I am not sure what they could improve on, but they are personable. I would tell a friend that they are efficient.

    Anonymous_3052

    5

    March 19, 2021

    I am a current client of this provider

    They have come regularly and do a good job. I have no complaints. I would recommend them because I have never had any problems with them so far.

    Carlaa T

    3

    March 8, 2021

    I am a past client of this provider

    I had to go to another agency to get the care that was needed. They couldn't help me. They need to get better with the scheduling when they're scheduling client caregiver interviews. They need better communication.

    Sherri T

    5

    February 24, 2021

    I am a past client of this provider

    The service was great and I would like them to have more home services for people. I liked that they were easy, quick and reliable.

    Betty D_10

    4

    February 24, 2021

    I am a past client of this provider

    They found someone that could could meet our expectations in the short period we had them. They were willing to help search for someone that could care for my mother during the time that she was sick. Not everyone was willing.

    Frank N_5

    5

    February 9, 2021

    I am a past client of this provider

    We didn't have to worry as long as they were there. They were able to provide someone very quickly.

    Felicia F

    5

    February 9, 2021

    I am a past client of this provider

    The caregivers took great care of my mother. They were caring. I thought that the caregivers were wonderful and professional.

    Tammy T_2

    5

    January 26, 2021

    I am a past client of this provider

    They have helped us the most by making sure that the client was taken care of so I could work. I like that they were responsive to my needs and they took care of everything. They made sure everything turned out okay.

    Phyllis W_7

    3

    January 26, 2021

    I am a past client of this provider

    I don't really need a lot of help. The caregivers didn't really do much. I liked the first girl they sent to take care of me. I didn't really like the second girl they sent. I always felt kind of strange around her.

    Henry P_4

    5

    January 18, 2021

    I am a current client of this provider

    She appreciates the companionship. She's a little bit quiet and is suffering from a lot of loneliness, so having someone who understands is extremely helpful. Frida really gets it and understands what she needs to do for my mother. It's just the people that are sent and the consistency.

    Kathy H_15

    5

    January 12, 2021

    I am a past client of this provider

    They were helping him with walking and communicating. When you call them, they respond. They sent somebody to take care of him. With the other place, nothing was getting done.

    Alison R

    5

    December 22, 2020

    I am a current client of this provider

    The agency have reacted well to the pandemic and they are doing their best to keep my parents safe. I like that they are responsible and responsive to the needs that we have.

    Janet G_9

    5

    November 25, 2020

    I am a current client of this provider

    They lead him in exercises and encourage him to take his medicine. They are prompt, reliable, professional, and caring.

    Sylvia B_4

    5

    November 20, 2020

    I am a past client of this provider

    When we started he wasn't eating, drinking, or speaking. The aide was able to get him be healthy. He is now able to communicate and eat properly. They helped him heal. This agency is responsible. They hire competent aides. I felt secure with the care they gave. I am thankful for this agency and all they did for us.

    Houri R

    5

    October 29, 2020

    I am a past client of this provider

    They were organized. They were professional.

    Eugene L

    5

    October 28, 2020

    I am a current client of this provider

    They have been able to provide a good service for me, which creates a big impact on my life. I like that the people who work at CarePlus are very supportive of my needs.

    Prabir C

    5

    October 28, 2020

    I am a current client of this provider

    The caregivers will do whatever I need done. This agency will follow up with me to make sure things are going well.

    Ruth S_9

    5

    October 22, 2020

    I am a current client of this provider

    My caregivers make sure I don't forget anything and make sure I am safe. This agency wants to make sure I have the best caregiver for me. I trust CarePlus.

    Paul S_12

    5

    October 15, 2020

    I am a past client of this provider

    They gave me peace of mind. Everybody was wonderful. All the nurses were fantastic. They were caring in general.

    Emily S_9

    5

    October 15, 2020

    I am a current client of this provider

    We need a driver from time to time to take us to appointments and also help with some chores here around the apartment. I like them because they are dependable and reliable.

    Samuel T

    5

    September 28, 2020

    I am a current client of this provider

    He is sort of cranky and we did not immediately have a click with someone so they were professional about that. We thought that the director of nursing was great and she was understanding of Sam's needs. That was a great introduction to the place.

    Anonymous_4028

    5

    September 23, 2020

    I am a current client of this provider

    The caregiver answers my questions. I think the aides are nice.

    Anonymous_4097

    5

    September 16, 2020

    I am a current client of this provider

    They help me physically get stuff done. I just like the agency.

    Dorothy J_1

    5

    August 13, 2020

    I am a current client of this provider

    I have problems getting in and out of the bathtub, so they help me and give me a shower. The young ladies are so kind and thoughtful and I just like them. I have been happy with every one that I have had.

    Anonymous_3885

    3

    July 28, 2020

    I am a past client of this provider

    There was really no impact on my life because they only came one day. Their price was too high.

    Maximillian T

    2

    July 24, 2020

    I am a past client of this provider

    They made a difference because there was physically someone there. The problem was that they weren't tending to needs in the way they were instructed or they were dishonest. They need to train the caregivers and implement them better in the home.

    Amy S_8

    5

    July 20, 2020

    I am a current client of this provider

    They are reliable. They provide companionship and monitoring. They are quick to staff cases.

    Katherine "_2

    5

    July 15, 2020

    I am a current client of this provider

    They are very responsive and they are always there. If there is anything that is needed they are on top of it. They provide us with excellent caregivers, who take really great care of my husband.

    Ellen H_9

    5

    June 26, 2020

    I am a past client of this provider

    I had money to deposit, and I didn't want to get out into the virus problem, so they had someone take it over for me. They were there for me.

    Anonymous_3790

    4

    June 24, 2020

    I am a current client of this provider

    My mother absolutely needs help. Some are better than others. There have been some really great people and some not so great. They are not upfront about the money part and that matters to my family. We agreed on $25 an hour but they increased it and hoped we didn't notice or maybe made a mistake. It went up to $32 during CVOID and I did not notice. We have been distracted but it matters to us because we have limited money.

    Pam G_3

    4

    June 22, 2020

    I am a past client of this provider

    They could have improved their communication. Sometimes there was disconnected information, information wasn't communicated to the sub.

    Anonymous_1168

    5

    June 12, 2020

    I am a past client of this provider

    They did a good job. They had integrity. They had honesty, integrity, and reliability.

    Tanie G

    4

    May 21, 2020

    I am a past client of this provider

    They keep her from falling other than that it doesn't really make much of a difference in her life. They respond rapidly.

    Betsy S_1

    5

    May 21, 2020

    I am a current client of this provider

    For the most part we have been satisfied with their services. I like how the communication with CarePlus and us.

    Eleanor H_3

    4

    May 18, 2020

    I am a current client of this provider

    The caregiver is very good but not as friendly as the girl as I had before. She seems to be a little rushed all of the time.

    Anonymous_2681

    5

    May 18, 2020

    I am a current client of this provider

    They are keeping her in her home, which is her goal. My mom has had a good experience and I would have other people inquire.

    Linda F_12

    4

    May 14, 2020

    I am a past client of this provider

    It's hard to judge after just one visit. If there was an issue they would tell us. We only used them for two months. We liked the communication, because I was only able to meet the caregiver once. They would keep us up to date on who was going to be there.

    James G_11

    5

    April 23, 2020

    I am a current client of this provider

    We have a caregiver 24/7. They keep us going. I like the flexibility they have.

    Anonymous_3605

    5

    April 20, 2020

    I am a past client of this provider

    They were physically and emotionally supportive. They were able to give me recommendations on my situation to get through the day. I got the impression that they were caring and sincere.

    Ruth B_14

    4

    April 14, 2020

    I am a current client of this provider

    They are knowledgeable, know what they are doing and most of them are very caring. That is very important. The personalities are so different. Some are more reserved and some take care of my husband but it doesn't occur to them to do other things that might help me with my husband. Others look around and relate to my husband. They volunteer to fold laundry. I don't ask them to do anything. Most of the caregivers and nurses are very caring people and seem genuinely concerned about my husband. They are caring about me, which I appreciate very much.

    Dorothy R_3

    5

    April 14, 2020

    I am a current client of this provider

    It is helpful because I need the care and they do a good job. Everybody is always on time.

    Rick M_1

    5

    March 24, 2020

    I am a current client of this provider

    They are on time to help. They need to do better with the invoicing. They let the billing run up without telling us.

    Nancy R_12

    5

    March 24, 2020

    I am a current client of this provider

    They make my life easier by giving him care and we have had the same caregiver. She is very understanding of our needs and has been excellent. I like that they are very responsive and the caregivers have been very good.

    Russell M_5

    5

    March 19, 2020

    I am a past client of this provider

    It was necessary for in home wound care maintenance. For them to provide care for my wife meant everything. They were reliable and professional and responsive and caring.

    Paula w

    4

    March 12, 2020

    I am a past client of this provider

    I would be assured that my husband was safe while I was at work. They helped with some of the household chores, and that was nice. They made sure he got his medicine, shower, and that sort of thing. A few times he had to go to the ER, and they went with him and stayed throughout. When a nursing staff was not able to come to stay with my husband, they always found a way to send a replacement. That was really good.

    Gil C

    5

    February 28, 2020

    I am a past client of this provider

    They helped him get around and do his daily chores. I really liked one of the nurses that came.

    Anonymous_3221

    5

    February 21, 2020

    I am a current client of this provider

    They have constant engagement with them. They have excellent care providers.

    Barbara G_29

    4

    February 20, 2020

    I am a past client of this provider

    They need to make sure they have a code when they come in and know where the keys are and to not park in the parking lot. It is expensive and if you do not have the money, it is hard.

    Anonymous_3339

    1

    February 19, 2020

    I am a past client of this provider

    They could've been more accommodating to my medical conditions. They didn't have caregivers that could help me. The quality of the caregivers was very poor. Most of them were not well trained.

    Lucie A

    5

    February 13, 2020

    I am a current client of this provider

    They are watching her when she is asleep. It is very important in terms of keeping her safe so she isn't getting up unaccompanied. They have been reliable as far as making sure someone is here.

    Fay G_2

    5

    February 12, 2020

    I am a past client of this provider

    They were very supportive. They made good suggestions for care for myself. They were knowledgeable and on time.

    Brenda L_8

    5

    January 28, 2020

    I am a current client of this provider

    I couldn't do it without them. My husband is bed bound and they make it easier by being here. It takes two people to change him or move him around. At night I am able to sleep and I don't have to care for my husband. They are higher than other people on an hourly rate but I would still recommend them.

    Joseph P_6

    4

    January 27, 2020

    I am a current client of this provider

    Both myself and my husband are handicapped and so they are able to help my husband when I am unable to. They seem to be helpful when we have odd times outside of our regular schedule that we need help.

    Anita D_2

    5

    January 24, 2020

    I am a current client of this provider

    They provide support that I cannot give during the week because I work full time. The people who work with Careplus are great. My loved one was with a different agency and moved to Careplus, and her caregiver followed to be with her.

    Christopher W_2

    1

    December 17, 2019

    I am a current client of this provider

    They don't follow the care plan. Most of the caregivers are lazy.

    Vera V

    5

    December 13, 2019

    I am a past client of this provider

    She took of care of my mother at night so I could get some sleep. The woman they sent to help my mother was lovely.

    Carol S_38

    4

    December 12, 2019

    I am a current client of this provider

    They have provided her with caregivers that are steady. I think that they are able to respond quickly if there needs to be a change.

    Frederick R_1

    1

    November 25, 2019

    I am a past client of this provider

    One person kept going outside to smoke. The man who came on the day the other caregiver didn't show up was really good, but he came at 4:00 when he was supposed to come at noon. The person I was to have the next morning didn't come after my husband was bruised.

    Anonymous_2870

    5

    November 19, 2019

    I am a current client of this provider

    They are timely and they get the job done. They do my laundry for me. They are reliable, concerned, and qualified.

    Maxine C_2

    5

    November 15, 2019

    I am a current client of this provider

    They help me shower and make my lunch. They have good aides. If you need one for one day, they give you good ones.

    Donna E_3

    5

    November 13, 2019

    I am a current client of this provider

    They are caring and very responsive. They always try to think of different solutions to problems. They are very responsive. If I need help, they are always there.

    Anonymous_1778

    5

    October 31, 2019

    I am a current client of this provider

    I know that they are with him, so it has a tremendous impact because he has 24 hour care. I just had surgery myself, so I can't be there for him, but with them, I can feel comfortable with the care they are giving him. I like that they have called me whenever there are changes in the service, when certain aides cannot be there, or if they have a substitute.

    Mina P

    5

    October 29, 2019

    I am a current client of this provider

    They have some very, very good people. It so happens that I am French, and there are many young ladies that I have met that speak French. I have been recommending them left and right. I used them so much. I got to know a lot of people.

    Anonymous_2665

    4

    October 28, 2019

    I am a current client of this provider

    What they're doing is fine. They don't need to change. I like the nurse we have.

    Jonathan E

    5

    September 26, 2019

    I am a current client of this provider

    They allow me to go to work. They really go the extra mile, and they really try to help my loved one and family. The office staff is courteous, they match the caregiver to the client, and they are nice, professional, and skilled.

    Anonymous_2404

    4

    September 16, 2019

    I am a past client of this provider

    They were available when we needed them. They helped him with personal hygiene, and they helped move him from the bed to a chair. They could have more consistency in the aide that is sent. They could spend more time matching the patients to the caregivers.

    Richard K_9

    3

    September 12, 2019

    I am a past client of this provider

    They could have stayed off of their phones a little more, and they could have been self-starters in terms of doing things. Their aides need to be able to speak English clearly enough for elderly people to understand. She had no problems with the aides, other than English being a barrier.

    MaryJane V

    5

    August 27, 2019

    I am a current client of this provider

    Their caregivers work really hard to deal with the difficult behaviors of my father. I like that they are dependable.

    Judy K_10

    5

    August 26, 2019

    I am a past client of this provider

    He loved them. He didn't want to be in bed, but the caretakers were engaging with him, and they were patient and kind. They talked to him about the sports that he liked. The agency was extremely supportive, respectful, and caring about our needs. I can't say enough about her. We have caretakers through a different agency, and I reached out to her. They provided flexible options with who would take care of my dad. They asked how my mom was doing.

    Garry J

    4

    August 19, 2019

    I am a current client of this provider

    It's a safety issue. They prevent her from getting up in the middle of the night and falling. She has no sense of balance. We haven't met with the people who are onsite with her. They only come at night. Our biggest problem is the expense.

    Betty S_14

    5

    August 13, 2019

    I am a current client of this provider

    I'm accomplishing a lot more, and I'm not such a procrastinator anymore. They're very friendly. I've been dealing with them since March and April.

    Anonymous_2125

    4

    July 31, 2019

    I am a current client of this provider

    They could be less costly. I like that they are efficient.

    Rose M_1

    5

    July 11, 2019

    I am a past client of this provider

    It made her happy to have the care. The caregivers are good, and the company is easy to work with in terms of scheduling.

    Bob S_11

    5

    June 25, 2019

    I am a current client of this provider

    They are fantastic. They communicate all the time, which I think is great. They also offer suggestions on how to solve specific problems and their connections to resources are great. They have a terrific network of resources so they can plug into what you need. I feel really fortunate to have found them.

    Andrew W_2

    5

    June 20, 2019

    I am a past client of this provider

    I was delighted. They were very thoughtful and caring people. They were extremely responsive and had excellent people. They were flexible.

    Neil W

    4

    June 13, 2019

    I am a current client of this provider

    The workers aren't as enthusiastic as one would hope. I think they just come to get the pay. I think it's a question of the screening process and the amount they are paying their workers.

    Julie S_9

    5

    June 3, 2019

    I am a past client of this provider

    They were competent in the care. I like the team of people.

    Janis A_1

    5

    May 21, 2019

    I am a current client of this provider

    They are sending good people that follow instructions and do exactly what they are supposed to do. They are very responsive and have great people.

    Bobbie W

    4

    April 23, 2019

    I am a current client of this provider

    They come in and take care of my husband. Some of them come in here and do what they are supposed to do. Some come in and do one thing and then they are ready to go. Sometimes I have to treat them like children and give them step-by-step instructions. A lot of times the girls will come in here and they will say they worked longer than what they did. I have to tell them that they need to clock out on time.

    Mary J_19

    5

    April 3, 2019

    I am a current client of this provider

    I don't have to worry so much about my mom because I know she's being taken care of. They're very responsive to any concerns that I have.

    Nateline V

    3

    March 21, 2019

    I am a current client of this provider

    We don't use them that often, but its helpful when they are there. It makes it easier for me because I don't have to be there. My mom said that they are a little pushy.

    Barbara K_8

    5

    March 18, 2019

    I am a past client of this provider

    The services helped because they gave me a peace of mind and they took care of the needs that were required at the time. They were very responsive and compassionate. They handled things in a professional manner.

    Katherine B_1

    5

    March 15, 2019

    I am a past client of this provider

    She helped out with me showering and getting back and forth from my bed to my chair. They were on top of things. They people were on time unless there was traffic. They were professional.

    Guy B

    5

    March 11, 2019

    I am a current client of this provider

    I like the efficient way they feed and change my wife. I like their ability to take care of the person. They have knowledge about how to take care of my wife.

    Carl E_2

    5

    March 8, 2019

    I am a past client of this provider

    They took care of my family member. The caregiver was great.

    Pat O_2

    5

    February 28, 2019

    I am a past client of this provider

    My mother needed 24 hour care and she was able to remain at home instead of a nursing home. The main caregiver and the office staff were excellent.

    Brett S

    5

    February 6, 2019

    I am a past client of this provider

    The caregivers could have been a little more knowledgeable. They came right away to provide services.

    Louis P_1

    4

    February 6, 2019

    I am a current client of this provider

    They seem to be doing all that we ask, which is really helpful to us. We have had different caregivers, and some are better than others. The good ones tend to be more outgoing and alert to her needs. They have always been highly responsive when we need assistance at the last minute.

    Samad Dr. H

    5

    February 4, 2019

    I am a past client of this provider

    He is so adversarial and that is the very reason he wanted to stop the nurse from coming. She helped him by staying on top of the daily medication intake he needs to have. She was very personable, kind, polite, efficient, and professional.

    Maxine5

    5

    February 28, 2015

    I am a past client of this provider

    I think that CarePlus was great and I sure love their services. They were really good. The caregivers have good work ethics. They don't use their cellphones while working. They take my calls and concerns seriously and take care of whatever I need. They were friendly too. I was with them for almost 2 years.

    Caring57682350

    4

    October 31, 2013

    I am a friend or relative of a resident

    We chose CarePlus because of the cost and my husband's unwillingness to move. We wanted a male caregiver, somebody with a kind of interest my husband had. My husband doesn't need any care beyond conversation and socialization and they sent a man that was very appropriate and it worked out well.

    Karen28

    5

    January 4, 2013

    I am a current client of this provider

    I have found CarePlus absolutely wonderful to deal with in every capacity. I recommend them to other people all the time. I've gotten 20-30 business cards from them and I passed them around. I don't know if that generated other businesses or not. I'm happy that I passed out their card. They have been nothing but wonderful. The people they hire are absolutely good. I don't know where they find such competent and nice people. They are punctual. They come when they say they're going to. They're flexible as well. One time I had a need with the medical emergency with one of my parents and I couldn't leave. One of them had to go to the emergency room and I couldn't leave the other one and my kids weren't home. I had called Tom and they had somebody here within 45 minutes. We still have them now for 4 days a week. I have no complaints about them.

    Lori3

    5

    November 12, 2012

    I am a current client of this provider

    We had used CarePlus several years ago when my dad was alive. They were actually a referral to me by a social worker. We have had very good help from CarePlus. I would say there had been an improvement now. The caregivers are excellent. They were very caring. They go more that we'd ask of them. They've done more than asked. They've just been very helpful. Right now, they are caring for a relative. They are drawing her out because she's very introverted. They draw her out of her self and spend time with her and make her feel important.

    Nicole5

    5

    October 10, 2012

    I am a current client of this provider

    With CarePlus I feel like if there's an issue at all with the caregivers, franchise owner Tom would fix it. We also like that the caregivers are very well trained in dementia care. I've been using CarePlus Home Health for two years for some of our residents and we continue to use them. I know that if there is an issue they are able to resolve it quickly. Actually we have one lady that has an ongoing a private duty aide with them and so they're very happy. I am satisfied with their service.

    Lisa12

    5

    September 27, 2012

    I am a current client of this provider

    We were looking for a service that offers more things. One that could arrange a driver and could add more support to our system. Originally I got the recommendation from my mom's doctor. We were looking for somebody that I could get services from. Now we have had several caregivers since we started with CarePlus in April. We have very strong and highly qualified caregivers. They have good compatibility with mom and when they didn't, they were able to switch people very quickly. Our current caregiver has been here for several months. The caregivers mainly give support and care for my mom.

    Gaele

    5

    September 20, 2012

    I am a current client of this provider

    The social worker from Kaiser recommended 3 agencies to me and CarePlus was one of them, so I called them up. They were excellent. I needed some transportation to medical appointments for my mom who is in an independent living residence. CarePlus is just out of this world! My mother seemed to be pleased with the aides. She's been with them for 6-8 months. Every time I call and a lot of times it was last minute, they were able to provide the transportation my mother needed.

    Heinz

    5

    September 10, 2012

    I am a current client of this provider

    I cannot live by myself anymore and I needed help and so I called CarePlus. Everything is good with them. I never had any problems with them. The caregiver I have is excellent.

    Fred2

    5

    August 22, 2012

    I am a current client of this provider

    I have met Tom and he was really sincere, honest and runs a good agency. I was really really impressed by him. My husband was a medical doctor and I was married to him for 47 years. I'm now an old lady and I'm stuck in a chair because of arthritis. I have a 24/7 care. I find CarePlus a very professional and a very descent agency. My caregiver is wonderful. She's full time, 24/7. I just love her. She's there for me in every way that I need like preparing my meals, housekeeping and laundry.

    Ruth3

    5

    August 22, 2012

    I am a current client of this provider

    My son hired CarePlus for me since May of this year. They're very good and very prompt. If I had to call them with questions like who's coming or anything else they always let me know. I am happy with the caregivers. They're doing whatever I need them to do. We go to the store and they accompany me around. I really don't have any problems with them.

    Kathy9

    4

    August 22, 2012

    I am a current client of this provider

    My experience with CarePlus had been good. My sister in-law talked to somebody in their church and recommended them to us. I have no major complaints whatsoever. Sometimes though there's a language barrier issue. We get to have someone with a strong accent but right now we already found someone who is match for my Dad. Some are better than others. There's one particular caregiver who is very professional. I think her name is Yana. Others are also good and knows their job. There's only one that we did not allow to come back. She clocked in and then went outside and said she'll be back in a minute. She came back after half an hour. She watch movies in the computer and talk on her cellphone for a couple of hours. She even ask me to do stuff for her. So I ask for her not to come back. When I mentioned this to CarePlus management they said they were surprised because she is one of the better ones and people ask for her. Anyway, we have also someone that came in recently, she's also very good. When I offered her to eat with us, she would refuse and say they're not allowed to do that. Sometimes I would offer her a break and tell her to go downstairs and she would refuse as she is not allowed to do so. She does not use her cellphone while at work. She really sticks with the rules. Other caregivers are a little bit more relaxed. It's ok most of the time but she really go above and beyond. When she's here all night, she would check on dad every 2 hours. Others would just check on them if they hear my dad asking for help.

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    Services and Amenities of CarePlus Home Health, Inc in Gaithersburg, Maryland

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: Housekeeping (Heavy & Light), Handyman Repair, Hoarding/Decluttering, Care Coordination

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About CarePlus Home Health, Inc in Gaithersburg, Maryland

    CarePlus is a licensed private duty home care agency providing hands on nursing care and related home care activities to adults and seniors in Montgomery County, MD since 1995. We are licensed, bonded and insured, accept long term care insurance and most payment methods. Call us first for a needs assessments. Each client's needs are unique and we can help identify the most appropriate service, even if it's not ours.

    Map of CarePlus Home Health, Inc

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