CarePlus Home Health, Inc

Offers Home Care

154 Reviews
Call (800) 973-1841
CarePlus Home Health, Inc (800) 973-1841
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Reviews of CarePlus Home Health, Inc

154 Reviews Write a review

Home Care Reviews for CarePlus Home Health, Inc

May 02, 2022

By Eileen G_3

I am a past client of this provider

I only used them a couple of times and they made us happy. They were very experienced and my husband was happy with the services.

April 28, 2022

By Trina B_1

I am a past client of this provider

They were very attentive, proactive, and caring. The main person that came was excellent.

April 21, 2022

By Elaine W_6

I am a past client of this provider

They work around my need they help me with laundry. Alexia was great! I really like that they are very good at providing care when I need it. They are flexible with my hours.

April 21, 2022

By Susan K_15

I am a current client of this provider

They have been able to help out in a pinch. I like that they have provided good caregivers.

April 12, 2022

By Anonymous_5190

I am a current client of this provider

Right now she is on oxygen and someone has to keep her from falling down. I like the caregiver that are working for me. Andrew in the office they are all very helpful.

March 25, 2022

By Mike V_3

I am a current client of this provider

They help with things like with socialization, and they take care of various needs. I like that they have people who are respectful.

March 23, 2022

By Cornelius B

I am a current client of this provider

They have made the experience positive by making me feel at home. When I ask question, they provide a simple answer. I like that they treat me like family.

March 17, 2022

By Melvin K_3

I am a past client of this provider

The caregiver did a great job and I was happy, he wanted to do more but I didn't need it. I only had them for 4 days, but the caregiver was very helpful!

March 03, 2022

By Anonymous_5826

I am a current client of this provider

They've made the experience for the client positive by helping him manage his life in a nursing home. I like CarePlus because they have good customer service.

February 25, 2022

By Christianne A

I am a past client of this provider

I would've liked the agency to communicate with both of us more. The agency also wasn't able to manage their caregivers' time well. The agency was not respecting the schedule I had put in place for my mother.

February 11, 2022

By Anonymous_5758

I am a current client of this provider

I need a break and it gives me that. They do a great job, I can count on them. My mom hasn't connected with her very well but I don't think that is the caregiver's fault.

February 11, 2022

By Robert R_45

I am a current client of this provider

They have been very flexible. The caregiver has been phenomenal.

February 07, 2022

By Ann L_10

I am a past client of this provider

They enabled my mother to go get care and I don't have to worry about it. It's been very good. The caregivers are really good. They showed great care to my mom.

January 31, 2022

By Phyllis H_1

I am a current client of this provider

I don't have to worry about my mom as much - I know she's being taken care of. My mom wouldn't be able to be where she is if it wasn't for Jane.

January 27, 2022

By Carolyn F_2

I am a current client of this provider

I'm not in trouble but they are doing a great job. The young women who have been coming to a great job and are on time and its super easy, and the price is reasonable.

January 24, 2022

By Gail S_16

I am a current client of this provider

My husband gets very good care. They have a schedule of his medication in an organized manner. They are quite responsive to our needs.

January 24, 2022

By Eileen W_3

I am a past client of this provider

The driving was careful, and the care was excellent. I didn't use them daily. It made some appointments possible. It was easy to make appointments, and the people were always on time.

January 24, 2022

By Scott S_8

I am a current client of this provider

I am very happy with CarePlus Inc. Everything is done on time and the caregiver is smart and makes sure everything gets completed, cleaned, and the food is good. The people seem very confident, knowledgeable, and personable from CarePlus Inc.

December 30, 2021

By Anonymous_5557

I am a past client of this provider

They were recommended by my elder care consultant, and I knew I could trust them. I found it to be very helpful. I appreciated their promptness in finding an aide, as well as the caregivers' quality and skills.

December 23, 2021

By Jean M_20

I am a current client of this provider

They got my family through the pandemic and worked with us on that. I think generally the staff is excellent and change things when needed.

December 17, 2021

By Anonymous_5465

I am a past client of this provider

They could provide people when they say they were going to send someone. I would like them to improve on picking up their phone.

December 09, 2021

By Tony C_5

I am a current client of this provider

They have helped me with the live-in home care for my father and taking the time to find the right fit. I like that they are very responsive in terms of individual needs.

November 23, 2021

By Mohamed S. N

I am a current client of this provider

They provide me with qualified CNAs. They care about the patients and the service they provide. They make sure that we are happy and they have a nurse come in to check.

November 16, 2021

By Audrey S_3

I am a current client of this provider

The caregivers do things for me that I can no longer do. It depends on which caregiver is here. The quality varies.

November 16, 2021

By Anne M_8

I am a current client of this provider

They give my dad is medication. I like that they know more about what is going on in my parent's apartment than I do.

October 26, 2021

By Lory P

I am a past client of this provider

They helped me bathe. The aides were nice, I liked them.

October 22, 2021

By Sally B_10

I am a past client of this provider

They made life easier and it was reassuring. Most of the aides were terrific, attentive, and on time.

October 21, 2021

By Chris H_6

I am a current client of this provider

It gave us peace of mind and take care of mom and get her to her appointments. They are responsive and the caregivers have been great for us.

October 18, 2021

By Janine K

I am a past client of this provider

They allowed me to go to work. They were very reliable, and the aides came on time.

October 11, 2021

By Emma W_3

I am a current client of this provider

I am able to go to work Most of the women are very caring.

September 28, 2021

By Joanne S_9

I am a current client of this provider

I don't have to worry about my mom all the time. She is at fall risk and they provide her with 12 hours of services. They are gentle with her, they keep her company, walk with her, get her dressed in the morning. They are on top of things, even with the staff issues they find for us consistent people.

September 21, 2021

By Ann H_14

I am a current client of this provider

I like that they are friendly and helpful. They have really helped me a lot. I like all my caregivers.

September 13, 2021

By Paula R_9

I am a current client of this provider

The flex care and weekday caregiver Tiffany are great. She knows her very well and has been good about communicating. I mostly use the flex care and I find that works really well.

August 26, 2021

By Lynne H_1

I am a current client of this provider

They have provided quality and qualified caregivers. They occupy my wife so I can get my work done. They are responsive and flexible.

August 17, 2021

By David L_17

I am a past client of this provider

They provided caregivers who were wonderful. They were good about looking at each client as an individual.

July 14, 2021

By Gladys H_2

I am a current client of this provider

The personalized nature of the demeanor of the home health aide is helpful. She caters to my mom. She is very professional. She doesn't patronize her. I like the home health aides that have cared for my mother.

July 06, 2021

By Kathy L_21

I am a past client of this provider

They made my job easy. They were always prompt. The caregivers were not late and cared for Kathy well. We have no problems.

June 28, 2021

By Anonymous_4378

I am a current client of this provider

They always keep the spots filled. There is no question if someone is going to be there. They have very good caregivers that can work with medicine. They have a higher skill level than CNAs.

June 21, 2021

By George J_4

I am a current client of this provider

The selection of the person that is helping us helps George walk and improve his physical mobility. I like the accountability and the caregiver is wonderful.

June 21, 2021

By Thomas L_7

I am a current client of this provider

They set up a group chat with myself and my brothers so when they have issues or show us something, they let us know. They keep us up to date. They let us know when they are running out of items. That way we can get those things. Good communication. I like the service because they have offices right near the senior apartments. They are well qualified, empathetic, and caring. We are pretty pleased with the med techs. They take their job seriously.

June 08, 2021

By Michael L_21

I am a current client of this provider

They make life easier by paying careful attention to wound care. They have very attentive care-giving.

May 26, 2021

By Dolly S

I am a current client of this provider

They provide good service. They keep in touch with what is happening and I like my provider. They offer more than just home care, and I appreciate that.

May 26, 2021

By Robert W_27

I am a past client of this provider

They took care of my husband when he was in hospice. Hospice was not there 24/7, but CarePlus was. When he was sleeping, if he needed something, they would come and get me. We had five different caregivers, and they were all very kind. We really appreciated all that they did.

May 19, 2021

By Olivia S_1

I am a current client of this provider

They are attentive. The staff are very good.

April 29, 2021

By Pedro G_1

I am a past client of this provider

They came to change his bandages. They were very flexible and could come by with late notice.

April 27, 2021

By Anonymous_4742

I am a current client of this provider

I am not sure what they could improve on, but they are personable. I would tell a friend that they are efficient.

March 19, 2021

By Anonymous_3052

I am a current client of this provider

They have come regularly and do a good job. I have no complaints. I would recommend them because I have never had any problems with them so far.

March 08, 2021

By Carlaa T

I am a past client of this provider

I had to go to another agency to get the care that was needed. They couldn't help me. They need to get better with the scheduling when they're scheduling client caregiver interviews. They need better communication.

February 24, 2021

By Sherri T

I am a past client of this provider

The service was great and I would like them to have more home services for people. I liked that they were easy, quick and reliable.

February 24, 2021

By Betty D_10

I am a past client of this provider

They found someone that could could meet our expectations in the short period we had them. They were willing to help search for someone that could care for my mother during the time that she was sick. Not everyone was willing.

February 09, 2021

By Frank N_5

I am a past client of this provider

We didn't have to worry as long as they were there. They were able to provide someone very quickly.

February 09, 2021

By Felicia F

I am a past client of this provider

The caregivers took great care of my mother. They were caring. I thought that the caregivers were wonderful and professional.

January 25, 2021

By Tammy T_2

I am a past client of this provider

They have helped us the most by making sure that the client was taken care of so I could work. I like that they were responsive to my needs and they took care of everything. They made sure everything turned out okay.

January 25, 2021

By Phyllis W_7

I am a past client of this provider

I don't really need a lot of help. The caregivers didn't really do much. I liked the first girl they sent to take care of me. I didn't really like the second girl they sent. I always felt kind of strange around her.

January 18, 2021

By Henry P_4

I am a current client of this provider

She appreciates the companionship. She's a little bit quiet and is suffering from a lot of loneliness, so having someone who understands is extremely helpful. Frida really gets it and understands what she needs to do for my mother. It's just the people that are sent and the consistency.

January 12, 2021

By Kathy H_15

I am a past client of this provider

They were helping him with walking and communicating. When you call them, they respond. They sent somebody to take care of him. With the other place, nothing was getting done.

December 21, 2020

By Alison R

I am a current client of this provider

The agency have reacted well to the pandemic and they are doing their best to keep my parents safe. I like that they are responsible and responsive to the needs that we have.

November 30, 2020

By Anonymous_2560

I am a current client of this provider

The health provider stays in communication with me all the time. I feel that they are responsible about their obligation to my dad. I like that they are responsive and they are friendly.

November 25, 2020

By Janet G_9

I am a current client of this provider

They lead him in exercises and encourage him to take his medicine. They are prompt, reliable, professional, and caring.

November 20, 2020

By Sylvia B_4

I am a past client of this provider

When we started he wasn't eating, drinking, or speaking. The aide was able to get him be healthy. He is now able to communicate and eat properly. They helped him heal. This agency is responsible. They hire competent aides. I felt secure with the care they gave. I am thankful for this agency and all they did for us.

October 29, 2020

By Houri R

I am a past client of this provider

They were organized. They were professional.

October 28, 2020

By Eugene L

I am a current client of this provider

They have been able to provide a good service for me, which creates a big impact on my life. I like that the people who work at CarePlus are very supportive of my needs.

October 27, 2020

By Prabir C

I am a current client of this provider

The caregivers will do whatever I need done. This agency will follow up with me to make sure things are going well.

October 22, 2020

By Ruth S_9

I am a current client of this provider

My caregivers make sure I don't forget anything and make sure I am safe. This agency wants to make sure I have the best caregiver for me. I trust CarePlus.

October 15, 2020

By Paul S_12

I am a past client of this provider

They gave me peace of mind. Everybody was wonderful. All the nurses were fantastic. They were caring in general.

October 15, 2020

By Emily S_9

I am a current client of this provider

We need a driver from time to time to take us to appointments and also help with some chores here around the apartment. I like them because they are dependable and reliable.

September 28, 2020

By Samuel T

I am a current client of this provider

He is sort of cranky and we did not immediately have a click with someone so they were professional about that. We thought that the director of nursing was great and she was understanding of Sam's needs. That was a great introduction to the place.

September 23, 2020

By Anonymous_4028

I am a current client of this provider

The caregiver answers my questions. I think the aides are nice.

September 16, 2020

By Anonymous_4097

I am a current client of this provider

They help me physically get stuff done. I just like the agency.

August 13, 2020

By Dorothy J_1

I am a current client of this provider

I have problems getting in and out of the bathtub, so they help me and give me a shower. The young ladies are so kind and thoughtful and I just like them. I have been happy with every one that I have had.

July 28, 2020

By Anonymous_3885

I am a past client of this provider

There was really no impact on my life because they only came one day. Their price was too high.

July 24, 2020

By Maximillian T

I am a past client of this provider

They made a difference because there was physically someone there. The problem was that they weren't tending to needs in the way they were instructed or they were dishonest. They need to train the caregivers and implement them better in the home.

July 20, 2020

By Amy S_8

I am a current client of this provider

They are reliable. They provide companionship and monitoring. They are quick to staff cases.

July 15, 2020

By Katherine "_2

I am a current client of this provider

They are very responsive and they are always there. If there is anything that is needed they are on top of it. They provide us with excellent caregivers, who take really great care of my husband.

June 26, 2020

By Ellen H_9

I am a past client of this provider

I had money to deposit, and I didn't want to get out into the virus problem, so they had someone take it over for me. They were there for me.

June 24, 2020

By Anonymous_3790

I am a current client of this provider

My mother absolutely needs help. Some are better than others. There have been some really great people and some not so great. They are not upfront about the money part and that matters to my family. We agreed on $25 an hour but they increased it and hoped we didn't notice or maybe made a mistake. It went up to $32 during CVOID and I did not notice. We have been distracted but it matters to us because we have limited money.

June 22, 2020

By Pam G_3

I am a past client of this provider

They could have improved their communication. Sometimes there was disconnected information, information wasn't communicated to the sub.

June 12, 2020

By Anonymous_1168

I am a past client of this provider

They did a good job. They had integrity. They had honesty, integrity, and reliability.

May 21, 2020

By Tanie G

I am a past client of this provider

They keep her from falling other than that it doesn't really make much of a difference in her life. They respond rapidly.

May 20, 2020

By Betsy S_1

I am a current client of this provider

For the most part we have been satisfied with their services. I like how the communication with CarePlus and us.

May 18, 2020

By Eleanor H_3

I am a current client of this provider

The caregiver is very good but not as friendly as the girl as I had before. She seems to be a little rushed all of the time.

May 18, 2020

By Anonymous_2681

I am a current client of this provider

They are keeping her in her home, which is her goal. My mom has had a good experience and I would have other people inquire.

May 14, 2020

By Linda F_12

I am a past client of this provider

It's hard to judge after just one visit. If there was an issue they would tell us. We only used them for two months. We liked the communication, because I was only able to meet the caregiver once. They would keep us up to date on who was going to be there.

April 23, 2020

By James G_11

I am a current client of this provider

We have a caregiver 24/7. They keep us going. I like the flexibility they have.

April 20, 2020

By Anonymous_3605

I am a past client of this provider

They were physically and emotionally supportive. They were able to give me recommendations on my situation to get through the day. I got the impression that they were caring and sincere.

April 14, 2020

By Ruth B_14

I am a current client of this provider

They are knowledgeable, know what they are doing and most of them are very caring. That is very important. The personalities are so different. Some are more reserved and some take care of my husband but it doesn't occur to them to do other things that might help me with my husband. Others look around and relate to my husband. They volunteer to fold laundry. I don't ask them to do anything. Most of the caregivers and nurses are very caring people and seem genuinely concerned about my husband. They are caring about me, which I appreciate very much.

April 14, 2020

By Dorothy R_3

I am a current client of this provider

It is helpful because I need the care and they do a good job. Everybody is always on time.

March 24, 2020

By Rick M_1

I am a current client of this provider

They are on time to help. They need to do better with the invoicing. They let the billing run up without telling us.

March 24, 2020

By Nancy R_12

I am a current client of this provider

They make my life easier by giving him care and we have had the same caregiver. She is very understanding of our needs and has been excellent. I like that they are very responsive and the caregivers have been very good.

March 19, 2020

By Russell M_5

I am a past client of this provider

It was necessary for in home wound care maintenance. For them to provide care for my wife meant everything. They were reliable and professional and responsive and caring.

March 12, 2020

By Paula w

I am a past client of this provider

I would be assured that my husband was safe while I was at work. They helped with some of the household chores, and that was nice. They made sure he got his medicine, shower, and that sort of thing. A few times he had to go to the ER, and they went with him and stayed throughout. When a nursing staff was not able to come to stay with my husband, they always found a way to send a replacement. That was really good.

February 28, 2020

By Gil C

I am a past client of this provider

They helped him get around and do his daily chores. I really liked one of the nurses that came.

February 21, 2020

By Anonymous_3221

I am a current client of this provider

They have constant engagement with them. They have excellent care providers.

February 20, 2020

By Barbara G_29

I am a past client of this provider

They need to make sure they have a code when they come in and know where the keys are and to not park in the parking lot. It is expensive and if you do not have the money, it is hard.

February 19, 2020

By Anonymous_3339

I am a past client of this provider

They could've been more accommodating to my medical conditions. They didn't have caregivers that could help me. The quality of the caregivers was very poor. Most of them were not well trained.

February 12, 2020

By Lucie A

I am a current client of this provider

They are watching her when she is asleep. It is very important in terms of keeping her safe so she isn't getting up unaccompanied. They have been reliable as far as making sure someone is here.

February 12, 2020

By Fay G_2

I am a past client of this provider

They were very supportive. They made good suggestions for care for myself. They were knowledgeable and on time.

January 28, 2020

By Brenda L_8

I am a current client of this provider

I couldn't do it without them. My husband is bed bound and they make it easier by being here. It takes two people to change him or move him around. At night I am able to sleep and I don't have to care for my husband. They are higher than other people on an hourly rate but I would still recommend them.

January 27, 2020

By Joseph P_6

I am a current client of this provider

Both myself and my husband are handicapped and so they are able to help my husband when I am unable to. They seem to be helpful when we have odd times outside of our regular schedule that we need help.

January 24, 2020

By Anita D_2

I am a current client of this provider

They provide support that I cannot give during the week because I work full time. The people who work with Careplus are great. My loved one was with a different agency and moved to Careplus, and her caregiver followed to be with her.

December 17, 2019

By Christopher W_2

I am a current client of this provider

They don't follow the care plan. Most of the caregivers are lazy.

December 12, 2019

By Vera V

I am a past client of this provider

She took of care of my mother at night so I could get some sleep. The woman they sent to help my mother was lovely.

December 12, 2019

By Carol S_38

I am a current client of this provider

They have provided her with caregivers that are steady. I think that they are able to respond quickly if there needs to be a change.

November 25, 2019

By Frederick R_1

I am a past client of this provider

One person kept going outside to smoke. The man who came on the day the other caregiver didn't show up was really good, but he came at 4:00 when he was supposed to come at noon. The person I was to have the next morning didn't come after my husband was bruised.

November 19, 2019

By Anonymous_2870

I am a current client of this provider

They are timely and they get the job done. They do my laundry for me. They are reliable, concerned, and qualified.

November 15, 2019

By Maxine C_2

I am a current client of this provider

They help me shower and make my lunch. They have good aides. If you need one for one day, they give you good ones.

November 13, 2019

By Donna E_3

I am a current client of this provider

They are caring and very responsive. They always try to think of different solutions to problems. They are very responsive. If I need help, they are always there.

October 31, 2019

By Anonymous_1778

I am a current client of this provider

I know that they are with him, so it has a tremendous impact because he has 24 hour care. I just had surgery myself, so I can't be there for him, but with them, I can feel comfortable with the care they are giving him. I like that they have called me whenever there are changes in the service, when certain aides cannot be there, or if they have a substitute.

October 29, 2019

By Mina P

I am a current client of this provider

They have some very, very good people. It so happens that I am French, and there are many young ladies that I have met that speak French. I have been recommending them left and right. I used them so much. I got to know a lot of people.

October 28, 2019

By Anonymous_2665

I am a current client of this provider

What they're doing is fine. They don't need to change. I like the nurse we have.

September 26, 2019

By Jonathan E

I am a current client of this provider

They allow me to go to work. They really go the extra mile, and they really try to help my loved one and family. The office staff is courteous, they match the caregiver to the client, and they are nice, professional, and skilled.

September 16, 2019

By Anonymous_2404

I am a past client of this provider

They were available when we needed them. They helped him with personal hygiene, and they helped move him from the bed to a chair. They could have more consistency in the aide that is sent. They could spend more time matching the patients to the caregivers.

September 12, 2019

By Richard K_9

I am a past client of this provider

They could have stayed off of their phones a little more, and they could have been self-starters in terms of doing things. Their aides need to be able to speak English clearly enough for elderly people to understand. She had no problems with the aides, other than English being a barrier.

August 27, 2019

By MaryJane V

I am a current client of this provider

Their caregivers work really hard to deal with the difficult behaviors of my father. I like that they are dependable.

August 26, 2019

By Judy K_10

I am a past client of this provider

He loved them. He didn't want to be in bed, but the caretakers were engaging with him, and they were patient and kind. They talked to him about the sports that he liked. The agency was extremely supportive, respectful, and caring about our needs. I can't say enough about her. We have caretakers through a different agency, and I reached out to her. They provided flexible options with who would take care of my dad. They asked how my mom was doing.

August 19, 2019

By Garry J

I am a current client of this provider

It's a safety issue. They prevent her from getting up in the middle of the night and falling. She has no sense of balance. We haven't met with the people who are onsite with her. They only come at night. Our biggest problem is the expense.

August 13, 2019

By Betty S_14

I am a current client of this provider

I'm accomplishing a lot more, and I'm not such a procrastinator anymore. They're very friendly. I've been dealing with them since March and April.

July 31, 2019

By Anonymous_2125

I am a current client of this provider

They could be less costly. I like that they are efficient.

July 11, 2019

By Rose M_1

I am a past client of this provider

It made her happy to have the care. The caregivers are good, and the company is easy to work with in terms of scheduling.

June 24, 2019

By Bob S_11

I am a current client of this provider

They are fantastic. They communicate all the time, which I think is great. They also offer suggestions on how to solve specific problems and their connections to resources are great. They have a terrific network of resources so they can plug into what you need. I feel really fortunate to have found them.

June 20, 2019

By Andrew W_2

I am a past client of this provider

I was delighted. They were very thoughtful and caring people. They were extremely responsive and had excellent people. They were flexible.

June 13, 2019

By Neil W

I am a current client of this provider

The workers aren't as enthusiastic as one would hope. I think they just come to get the pay. I think it's a question of the screening process and the amount they are paying their workers.

June 03, 2019

By Julie S_9

I am a past client of this provider

They were competent in the care. I like the team of people.

May 21, 2019

By Janis A_1

I am a current client of this provider

They are sending good people that follow instructions and do exactly what they are supposed to do. They are very responsive and have great people.

April 23, 2019

By Bobbie W

I am a current client of this provider

They come in and take care of my husband. Some of them come in here and do what they are supposed to do. Some come in and do one thing and then they are ready to go. Sometimes I have to treat them like children and give them step-by-step instructions. A lot of times the girls will come in here and they will say they worked longer than what they did. I have to tell them that they need to clock out on time.

April 03, 2019

By Mary J_19

I am a current client of this provider

I don't have to worry so much about my mom because I know she's being taken care of. They're very responsive to any concerns that I have.

March 21, 2019

By Nateline V

I am a current client of this provider

We don't use them that often, but its helpful when they are there. It makes it easier for me because I don't have to be there. My mom said that they are a little pushy.

March 18, 2019

By Barbara K_8

I am a past client of this provider

The services helped because they gave me a peace of mind and they took care of the needs that were required at the time. They were very responsive and compassionate. They handled things in a professional manner.

March 15, 2019

By Katherine B_1

I am a past client of this provider

She helped out with me showering and getting back and forth from my bed to my chair. They were on top of things. They people were on time unless there was traffic. They were professional.

March 11, 2019

By Guy B

I am a current client of this provider

I like the efficient way they feed and change my wife. I like their ability to take care of the person. They have knowledge about how to take care of my wife.

March 08, 2019

By Carl E_2

I am a past client of this provider

They took care of my family member. The caregiver was great.

February 28, 2019

By Pat O_2

I am a past client of this provider

My mother needed 24 hour care and she was able to remain at home instead of a nursing home. The main caregiver and the office staff were excellent.

February 06, 2019

By Brett S

I am a past client of this provider

The caregivers could have been a little more knowledgeable. They came right away to provide services.

February 06, 2019

By Louis P_1

I am a current client of this provider

They seem to be doing all that we ask, which is really helpful to us. We have had different caregivers, and some are better than others. The good ones tend to be more outgoing and alert to her needs. They have always been highly responsive when we need assistance at the last minute.

February 04, 2019

By Samad Dr. H

I am a past client of this provider

He is so adversarial and that is the very reason he wanted to stop the nurse from coming. She helped him by staying on top of the daily medication intake he needs to have. She was very personable, kind, polite, efficient, and professional.

February 27, 2015

By Maxine5

I am a past client of this provider

I think that CarePlus was great and I sure love their services. They were really good. The caregivers have good work ethics. They don't use their cellphones while working. They take my calls and concerns seriously and take care of whatever I need. They were friendly too. I was with them for almost 2 years.

October 30, 2013

By Caring57682350

I am a friend or relative of a resident

We chose CarePlus because of the cost and my husband's unwillingness to move. We wanted a male caregiver, somebody with a kind of interest my husband had. My husband doesn't need any care beyond conversation and socialization and they sent a man that was very appropriate and it worked out well.

January 04, 2013

By Karen28

I am a current client of this provider

I have found CarePlus absolutely wonderful to deal with in every capacity. I recommend them to other people all the time. I've gotten 20-30 business cards from them and I passed them around. I don't know if that generated other businesses or not. I'm happy that I passed out their card. They have been nothing but wonderful. The people they hire are absolutely good. I don't know where they find such competent and nice people. They are punctual. They come when they say they're going to. They're flexible as well. One time I had a need with the medical emergency with one of my parents and I couldn't leave. One of them had to go to the emergency room and I couldn't leave the other one and my kids weren't home. I had called Tom and they had somebody here within 45 minutes. We still have them now for 4 days a week. I have no complaints about them.

November 11, 2012

By Lori3

I am a current client of this provider

We had used CarePlus several years ago when my dad was alive. They were actually a referral to me by a social worker. We have had very good help from CarePlus. I would say there had been an improvement now. The caregivers are excellent. They were very caring. They go more that we'd ask of them. They've done more than asked. They've just been very helpful. Right now, they are caring for a relative. They are drawing her out because she's very introverted. They draw her out of her self and spend time with her and make her feel important.

October 09, 2012

By Nicole5

I am a current client of this provider

With CarePlus I feel like if there's an issue at all with the caregivers, franchise owner Tom would fix it. We also like that the caregivers are very well trained in dementia care. I've been using CarePlus Home Health for two years for some of our residents and we continue to use them. I know that if there is an issue they are able to resolve it quickly. Actually we have one lady that has an ongoing a private duty aide with them and so they're very happy. I am satisfied with their service.

September 27, 2012

By Lisa12

I am a current client of this provider

We were looking for a service that offers more things. One that could arrange a driver and could add more support to our system. Originally I got the recommendation from my mom's doctor. We were looking for somebody that I could get services from. Now we have had several caregivers since we started with CarePlus in April. We have very strong and highly qualified caregivers. They have good compatibility with mom and when they didn't, they were able to switch people very quickly. Our current caregiver has been here for several months. The caregivers mainly give support and care for my mom.

September 20, 2012

By Gaele

I am a current client of this provider

The social worker from Kaiser recommended 3 agencies to me and CarePlus was one of them, so I called them up. They were excellent. I needed some transportation to medical appointments for my mom who is in an independent living residence. CarePlus is just out of this world! My mother seemed to be pleased with the aides. She's been with them for 6-8 months. Every time I call and a lot of times it was last minute, they were able to provide the transportation my mother needed.

September 10, 2012

By Heinz

I am a current client of this provider

I cannot live by myself anymore and I needed help and so I called CarePlus. Everything is good with them. I never had any problems with them. The caregiver I have is excellent.

August 21, 2012

By Fred2

I am a current client of this provider

I have met Tom and he was really sincere, honest and runs a good agency. I was really really impressed by him. My husband was a medical doctor and I was married to him for 47 years. I'm now an old lady and I'm stuck in a chair because of arthritis. I have a 24/7 care. I find CarePlus a very professional and a very descent agency. My caregiver is wonderful. She's full time, 24/7. I just love her. She's there for me in every way that I need like preparing my meals, housekeeping and laundry.

August 21, 2012

By Ruth3

I am a current client of this provider

My son hired CarePlus for me since May of this year. They're very good and very prompt. If I had to call them with questions like who's coming or anything else they always let me know. I am happy with the caregivers. They're doing whatever I need them to do. We go to the store and they accompany me around. I really don't have any problems with them.

August 21, 2012

By Kathy9

I am a current client of this provider

My experience with CarePlus had been good. My sister in-law talked to somebody in their church and recommended them to us. I have no major complaints whatsoever. Sometimes though there's a language barrier issue. We get to have someone with a strong accent but right now we already found someone who is match for my Dad. Some are better than others. There's one particular caregiver who is very professional. I think her name is Yana. Others are also good and knows their job. There's only one that we did not allow to come back. She clocked in and then went outside and said she'll be back in a minute. She came back after half an hour. She watch movies in the computer and talk on her cellphone for a couple of hours. She even ask me to do stuff for her. So I ask for her not to come back. When I mentioned this to CarePlus management they said they were surprised because she is one of the better ones and people ask for her. Anyway, we have also someone that came in recently, she's also very good. When I offered her to eat with us, she would refuse and say they're not allowed to do that. Sometimes I would offer her a break and tell her to go downstairs and she would refuse as she is not allowed to do so. She does not use her cellphone while at work. She really sticks with the rules. Other caregivers are a little bit more relaxed. It's ok most of the time but she really go above and beyond. When she's here all night, she would check on dad every 2 hours. Others would just check on them if they hear my dad asking for help.
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About CarePlus Home Health, Inc

CarePlus is a licensed private duty home care agency providing hands on nursing care and related home care activities to adults and seniors in Montgomery County, MD since 1995. We are licensed, bonded and insured, accept long term care insurance and most payment methods. Call us first for a needs assessments. Each client's needs are unique and we can help identify the most appropriate service, even if it's not ours.

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Services and Amenities of CarePlus Home Health, Inc

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Housekeeping (Heavy & Light), Handyman Repair, Hoarding/Decluttering, Care Coordination

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Parkinsons, Stroke, Brain Injury, Fall Prevention

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach Direct Debit

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Residential Service Agency (RSA #R2515)
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CarePlus Home Health, Inc

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