CarePlus Home Health, Inc

Offers Home Care

59 Reviews
Call (800) 973-1841
CarePlus Home Health, Inc (800) 973-1841
PocEocHcp cert

Reviews of CarePlus Home Health, Inc

59 Reviews Write a review

Home Care Reviews for CarePlus Home Health, Inc

September 26, 2019

By Jonathan E

I am a current client of this provider

They allow me to go to work. They really go the extra mile, and they really try to help my loved one and family. The office staff is courteous, they match the caregiver to the client, and they are nice, professional, and skilled.

September 16, 2019

By Anonymous_2404

I am a past client of this provider

They were available when we needed them. They helped him with personal hygiene, and they helped move him from the bed to a chair. They could have more consistency in the aide that is sent. They could spend more time matching the patients to the caregivers.

September 12, 2019

By Richard K_9

I am a past client of this provider

They could have stayed off of their phones a little more, and they could have been self-starters in terms of doing things. Their aides need to be able to speak English clearly enough for elderly people to understand. She had no problems with the aides, other than English being a barrier.

September 11, 2019

By Dorothy R_3

I am a current client of this provider

They have supervised my shower and helped me dry afterwards. I like that the people they send are well trained and come on time.

September 06, 2019

By Paula w

I am a current client of this provider

Their people should have cars so they can take people out of the house. They need to do more to encourage the person and get up and move around. Depending on the person that works with you, the quality varies. They are good about filling a position.

August 27, 2019

By MaryJane V

I am a current client of this provider

Their caregivers work really hard to deal with the difficult behaviors of my father. I like that they are dependable.

August 26, 2019

By Judy K_10

I am a past client of this provider

He loved them. He didn't want to be in bed, but the caretakers were engaging with him, and they were patient and kind. They talked to him about the sports that he liked. The agency was extremely supportive, respectful, and caring about our needs. I can't say enough about her. We have caretakers through a different agency, and I reached out to her. They provided flexible options with who would take care of my dad. They asked how my mom was doing.

August 21, 2019

By Audrey S_3

I am a current client of this provider

Whatever type of help she needs, they are there to support my mom. They are very responsive, and the people they send are people who really help my mom. If my mom is not a fan of a certain person, they make sure that person doesn't come again. They try to only send people that my mom likes.

August 19, 2019

By Garry J

I am a current client of this provider

It's a safety issue. They prevent her from getting up in the middle of the night and falling. She has no sense of balance. We haven't met with the people who are onsite with her. They only come at night. Our biggest problem is the expense.

August 13, 2019

By Betty S_14

I am a current client of this provider

I'm accomplishing a lot more, and I'm not such a procrastinator anymore. They're very friendly. I've been dealing with them since March and April.

July 31, 2019

By Anonymous_2125

I am a current client of this provider

They could be less costly. I like that they are efficient.

July 25, 2019

By Janet G_9

I am a current client of this provider

I am able to leave town if I need to. They are on time and very thoughtful.

July 16, 2019

By Nancy R_12

I am a current client of this provider

They help by just being here. All the caregivers are excellent, well trained, and compassionate. The people in charge of scheduling are cooperative and helpful.

July 11, 2019

By Rose M_1

I am a past client of this provider

It made her happy to have the care. The caregivers are good, and the company is easy to work with in terms of scheduling.

June 24, 2019

By Bob S_11

I am a current client of this provider

They are fantastic. They communicate all the time, which I think is great. They also offer suggestions on how to solve specific problems and their connections to resources are great. They have a terrific network of resources so they can plug into what you need. I feel really fortunate to have found them.

June 20, 2019

By Andrew W_2

I am a past client of this provider

I was delighted. They were very thoughtful and caring people. They were extremely responsive and had excellent people. They were flexible.

June 20, 2019

By Pam G_3

I am a current client of this provider

They do things to help my mom with her daily tasks. Initially, she needed more care because she was coming out of rehab. They mostly help around the house and help her shop. For the most part, is has been good. It's that sometimes when somebody calls in sick, there isn't a good transfer of information about the needs of my loved one to the new caregiver.

June 13, 2019

By Neil W

I am a current client of this provider

The workers aren't as enthusiastic as one would hope. I think they just come to get the pay. I think it's a question of the screening process and the amount they are paying their workers.

June 04, 2019

By Alison R

I am a current client of this provider

They are all very friendly. The caregivers really help out with specific requests. I can ask them to please change the sheets every Monday, and they will do it. I just work with them so closely. That I think they are good and responsive. I know they could help others in the same situation.

June 03, 2019

By Christopher W_2

I am a current client of this provider

It hasn't had any impact. It only improved my worrying when I'm at work, but that's the only thing. I still have to do everything for my mother. The overall caregivers aren't the best. They aren't intelligent. The first girl we had was lazy and didn't pay attention to my mother. The second one kept falling asleep. The third was there for a day and didn't like I had a dog. I'm on my fourth now.

June 03, 2019

By Julie S_9

I am a past client of this provider

They were competent in the care. I like the team of people.

May 21, 2019

By Janis A_1

I am a current client of this provider

They are sending good people that follow instructions and do exactly what they are supposed to do. They are very responsive and have great people.

May 08, 2019

By Rick M_1

I am a current client of this provider

They are only there half of a day, but when they are there, they are good. I like the convenience because they can get there very quickly.

May 08, 2019

By Anonymous_1168

I am a current client of this provider

They need to show up on time. They can have nurses that don't fall asleep at night.

May 01, 2019

By Donna E_3

I am a current client of this provider

They are just very compassionate and caring. I like how they are very responsive and dedicated.

May 01, 2019

By Katherine "_2

I am a current client of this provider

He couldn't be at home without them. I like the quality of the aides in terms of their ability to care for a patient, the nice personalities of the aides, and the efficiency of the agency.

April 24, 2019

By Maxine C_2

I am a current client of this provider

The caregiver gives me a shower and makes my meals. I like the caregivers and that the agency gets them to me.

April 23, 2019

By Bobbie W

I am a current client of this provider

They come in and take care of my husband. Some of them come in here and do what they are supposed to do. Some come in and do one thing and then they are ready to go. Sometimes I have to treat them like children and give them step-by-step instructions. A lot of times the girls will come in here and they will say they worked longer than what they did. I have to tell them that they need to clock out on time.

April 03, 2019

By Mary J_19

I am a current client of this provider

I don't have to worry so much about my mom because I know she's being taken care of. They're very responsive to any concerns that I have.

April 02, 2019

By Thomas L_7

I am a current client of this provider

We made a few requests and while most of those are now things they do, some of them are still not being taken care of without me reminding them. I like that the people there are friendly, responsive, professional, and seem to know what they are doing. They show up when they say they will be there.

March 21, 2019

By Nateline V

I am a current client of this provider

We don't use them that often, but its helpful when they are there. It makes it easier for me because I don't have to be there. My mom said that they are a little pushy.

March 18, 2019

By Barbara K_8

I am a past client of this provider

The services helped because they gave me a peace of mind and they took care of the needs that were required at the time. They were very responsive and compassionate. They handled things in a professional manner.

March 15, 2019

By Katherine B_1

I am a past client of this provider

She helped out with me showering and getting back and forth from my bed to my chair. They were on top of things. They people were on time unless there was traffic. They were professional.

March 11, 2019

By Guy B

I am a current client of this provider

I like the efficient way they feed and change my wife. I like their ability to take care of the person. They have knowledge about how to take care of my wife.

March 08, 2019

By Carl E_2

I am a past client of this provider

They took care of my family member. The caregiver was great.

February 28, 2019

By Pat O_2

I am a past client of this provider

My mother needed 24 hour care and she was able to remain at home instead of a nursing home. The main caregiver and the office staff were excellent.

February 06, 2019

By Brett S

I am a past client of this provider

The caregivers could have been a little more knowledgeable. They came right away to provide services.

February 06, 2019

By Louis P_1

I am a current client of this provider

They seem to be doing all that we ask, which is really helpful to us. We have had different caregivers, and some are better than others. The good ones tend to be more outgoing and alert to her needs. They have always been highly responsive when we need assistance at the last minute.

February 04, 2019

By Samad Dr. H

I am a past client of this provider

He is so adversarial and that is the very reason he wanted to stop the nurse from coming. She helped him by staying on top of the daily medication intake he needs to have. She was very personable, kind, polite, efficient, and professional.

February 04, 2019

By Cheryl H_3

I am a current client of this provider

They excel at being a 24/7 company and their customer service is outstanding. Whenever I call them, there is someone that takes my call in a positive way. When I called them, it was late and it was on a weekend, but they were responsive and they answered right there and got someone to follow up with me within a day. They are very responsive and always have been since we have been with them.

February 27, 2015

By Maxine5

I am a past client of this provider

I think that CarePlus was great and I sure love their services. They were really good. The caregivers have good work ethics. They don't use their cellphones while working. They take my calls and concerns seriously and take care of whatever I need. They were friendly too. I was with them for almost 2 years.

October 30, 2013

By Caring57682350

I am a friend or relative of a resident

We chose CarePlus because of the cost and my husband's unwillingness to move. We wanted a male caregiver, somebody with a kind of interest my husband had. My husband doesn't need any care beyond conversation and socialization and they sent a man that was very appropriate and it worked out well.

January 04, 2013

By Karen28

I am a current client of this provider

I have found CarePlus absolutely wonderful to deal with in every capacity. I recommend them to other people all the time. I've gotten 20-30 business cards from them and I passed them around. I don't know if that generated other businesses or not. I'm happy that I passed out their card. They have been nothing but wonderful. The people they hire are absolutely good. I don't know where they find such competent and nice people. They are punctual. They come when they say they're going to. They're flexible as well. One time I had a need with the medical emergency with one of my parents and I couldn't leave. One of them had to go to the emergency room and I couldn't leave the other one and my kids weren't home. I had called Tom and they had somebody here within 45 minutes. We still have them now for 4 days a week. I have no complaints about them.

November 11, 2012

By Lori3

I am a current client of this provider

We had used CarePlus several years ago when my dad was alive. They were actually a referral to me by a social worker. We have had very good help from CarePlus. I would say there had been an improvement now. The caregivers are excellent. They were very caring. They go more that we'd ask of them. They've done more than asked. They've just been very helpful. Right now, they are caring for a relative. They are drawing her out because she's very introverted. They draw her out of her self and spend time with her and make her feel important.

October 09, 2012

By Nicole5

I am a current client of this provider

With CarePlus I feel like if there's an issue at all with the caregivers, franchise owner Tom would fix it. We also like that the caregivers are very well trained in dementia care. I've been using CarePlus Home Health for two years for some of our residents and we continue to use them. I know that if there is an issue they are able to resolve it quickly. Actually we have one lady that has an ongoing a private duty aide with them and so they're very happy. I am satisfied with their service.

September 27, 2012

By Lisa12

I am a current client of this provider

We were looking for a service that offers more things. One that could arrange a driver and could add more support to our system. Originally I got the recommendation from my mom's doctor. We were looking for somebody that I could get services from. Now we have had several caregivers since we started with CarePlus in April. We have very strong and highly qualified caregivers. They have good compatibility with mom and when they didn't, they were able to switch people very quickly. Our current caregiver has been here for several months. The caregivers mainly give support and care for my mom.

September 20, 2012

By Gaele

I am a current client of this provider

The social worker from Kaiser recommended 3 agencies to me and CarePlus was one of them, so I called them up. They were excellent. I needed some transportation to medical appointments for my mom who is in an independent living residence. CarePlus is just out of this world! My mother seemed to be pleased with the aides. She's been with them for 6-8 months. Every time I call and a lot of times it was last minute, they were able to provide the transportation my mother needed.

September 10, 2012

By Heinz

I am a current client of this provider

I cannot live by myself anymore and I needed help and so I called CarePlus. Everything is good with them. I never had any problems with them. The caregiver I have is excellent.

August 21, 2012

By Fred2

I am a current client of this provider

I have met Tom and he was really sincere, honest and runs a good agency. I was really really impressed by him. My husband was a medical doctor and I was married to him for 47 years. I'm now an old lady and I'm stuck in a chair because of arthritis. I have a 24/7 care. I find CarePlus a very professional and a very descent agency. My caregiver is wonderful. She's full time, 24/7. I just love her. She's there for me in every way that I need like preparing my meals, housekeeping and laundry.

August 21, 2012

By Ruth3

I am a current client of this provider

My son hired CarePlus for me since May of this year. They're very good and very prompt. If I had to call them with questions like who's coming or anything else they always let me know. I am happy with the caregivers. They're doing whatever I need them to do. We go to the store and they accompany me around. I really don't have any problems with them.

August 21, 2012

By Kathy9

I am a current client of this provider

My experience with CarePlus had been good. My sister in-law talked to somebody in their church and recommended them to us. I have no major complaints whatsoever. Sometimes though there's a language barrier issue. We get to have someone with a strong accent but right now we already found someone who is match for my Dad. Some are better than others. There's one particular caregiver who is very professional. I think her name is Yana. Others are also good and knows their job. There's only one that we did not allow to come back. She clocked in and then went outside and said she'll be back in a minute. She came back after half an hour. She watch movies in the computer and talk on her cellphone for a couple of hours. She even ask me to do stuff for her. So I ask for her not to come back. When I mentioned this to CarePlus management they said they were surprised because she is one of the better ones and people ask for her. Anyway, we have also someone that came in recently, she's also very good. When I offered her to eat with us, she would refuse and say they're not allowed to do that. Sometimes I would offer her a break and tell her to go downstairs and she would refuse as she is not allowed to do so. She does not use her cellphone while at work. She really sticks with the rules. Other caregivers are a little bit more relaxed. It's ok most of the time but she really go above and beyond. When she's here all night, she would check on dad every 2 hours. Others would just check on them if they hear my dad asking for help.
See all Home Care reviews (59) See fewer reviews

About CarePlus Home Health, Inc

CarePlus is a licensed private duty home care agency providing hands on nursing care and related home care activities to adults and seniors in Montgomery County, MD since 1995. We are licensed, bonded and insured, accept long term care insurance and most payment methods. Call us first for a needs assessments. Each client's needs are unique and we can help identify the most appropriate service, even if it's not ours.


Photos of CarePlus Home Health, Inc


Services and Amenities of CarePlus Home Health, Inc

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Housekeeping (Heavy & Light), Handyman Repair, Hoarding/Decluttering, Care Coordination

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Parkinsons, Stroke, Brain Injury, Fall Prevention

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach Direct Debit

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Residential Service Agency (RSA #R2515)

Request Info

Request Info

CarePlus Home Health, Inc

  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.