BrightStar Care West Lake County

Offers Home Care

34 Reviews
Call (800) 973-1841
BrightStar Care West Lake County (800) 973-1841
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Reviews of BrightStar Care West Lake County

34 Reviews Write a review

Home Care Reviews for BrightStar Care West Lake County

May 11, 2018

By Ada D_1

I am a current client of this provider

They are very knowledgeable. Our caregiver knows what to look for and when to call the doctor. She lets me know, and she knows what to do with certain things. I am able to go grocery shopping and get stuff for things I have to do. I don't have to worry that she isn't being taken care of.

May 08, 2018

By Balthasar H_2

I am a current client of this provider

Not only do they help with what I expect, but they do things that I don't expect. One day the girl started doing the dishes, or they will make his bed. They do everything I ask and more.

April 30, 2018

By Carol S_14

I am a current client of this provider

I would definitely tell people about Bright star. My caregiver is unique and wonderful. It is wonderful not having to find someone to drive me when I have to go on an errand. I have been thanking God all day today for the amazing people in my life.

April 24, 2018

By Shirley C_3

I am a current client of this provider

They have great communication and they explain what is offered. She does what I expect her to do and other things that need to be done.

April 11, 2018

By Holly P_2

I am a current client of this provider

I do recommend them and they now use them. I like that they have fair amount of staff and know that they are nationwide. I don't feel they are much different service-wise from other care services. I feel that they are about the same. It is good that there is someone there to keep her safe. They make sure there is someone to talk to on a 7:00 on a Sunday. There is good coverage in the office.

April 06, 2018

By JoAnne C_6

I am a current client of this provider

The people are very reliable and conscientious of my care. I only have them once a week, but they do everything that I ask of them.

March 23, 2018

By S - Eric A_1

I am a current client of this provider

They should have a list for certain people with certain problems so that they can get their items faster. There are certain things that I need and I've waited almost a month just to get one item. They should have more paperwork to mail to me of a list of what I can use since I'm handicapped. They could help out more.

March 20, 2018

By Inell W

I am a current client of this provider

They are very courteous and kind to me. They are also professional. I don't have to move around a lot like I used to. They make things physically easier for me.

March 20, 2018

By Charlene T

I am a current client of this provider

The girls that help me are efficient and clean. They are helpful and warm. They have really made my life easier because I'm in a wheelchair, and I can't do a lot of things. They step right in and do it. They're so helpful.

March 06, 2018

By Jeffrey--Son_1

I am a current client of this provider

I would like for them to keep up with their schedule. They cancel a lot. They give her massages and give her baths.

January 17, 2018

By Ruth P

I am a current client of this provider

If the caregiver is going to be late, they will call me and let me know ahead of time. For example, my aide was in a car accident, and the office called me as soon as they found out and asked if I wanted a replacement or if I wanted to wait. My aide will come in, give me a shower, and make me comfortable.

January 10, 2018

By Lydia M_1

I am a current client of this provider

It's just the way they schedule the caregivers. I've had various caregivers, and they keep switching the days that I want them to come in. They put it to their own convenience. Everything is great, it's just the way the caregivers are scheduled to come in.

January 08, 2018

By Anonymous_694

I am a current client of this provider

The dependability of them getting a caregiver is great. It gives me a little bit of independence.

December 29, 2017

By Gloria S_4

I am a current client of this provider

BrightStar Care is very efficient. BrightStar Care has been great and my mom really likes them a lot.

December 14, 2017

By Rachel H_1

I am a current client of this provider

BrightStar Care has excellent communication and care. Without BrightStar Care's assistance, my loved one would have to be in a rest home.

December 13, 2017

By Carole N_1

I am a current client of this provider

I would tell a friend that BrightStar Care is reliable. BrightStar Care has made life easier for me by doing things for my mother that she can't do for herself.

December 05, 2017

By Anonymous_32

I am a current client of this provider

BrightStar Care has made my life easier by doing household chores.

November 15, 2017

By Balthasar H

I am a current client of this provider

BrightStar Care has very kind and helpful caregivers. They always volunteer and jump right up to help me with things. They are just wonderful! I wish I could have them all the time. BrightStar Care provides my husband with services that help me so much. I worry about getting him to the doctor and they help me with that a lot. I don't have to worry anymore because of their help.

November 15, 2017

By Kyla M

I am a current client of this provider

I would tell someone that the management at BrightStar Care is great because they are open and receptive. We have had caregivers for a while, and they have helped out with my loved one. She is happy when they come.

November 14, 2017

By Lisa R_1

I am a current client of this provider

If you get the right caregiver, you will be very satisfied. BrightStar Care provides me with quality care.

November 06, 2017

By Rodney S

I am a current client of this provider

I would recommend BrightStar Care because they do excellent work! The service has helped because sometimes my loved one doesn't feel like doing anything and I don't feel like doing anything and when she comes, she takes care of both of us.

November 06, 2017

By Gloria M

I am a current client of this provider

I would tell a friend that BrightStar Care usually tries to correct it if I have a problem. BrightStar Care cleans my house and washes my clothes.

October 13, 2017

By Courtney A

I am a current client of this provider

I have had several home care services, but BrightStar Care is number one. I like the caregivers, and the service that they give is excellent. The caregiver encourages my loved one to do stuff on their own, and if he can't do it, then they go about doing it.

October 10, 2017

By Nancy S_1

I am a past client of this provider

I recommend BrightStar Care because they provided the care that we needed. The communication from BrightStar Care was very helpful. There were little things that happened that were not great.

September 27, 2017

By Dawn B

I am a current client of this provider

I would like for the caregivers of BrightStar Care to be more proactive in helping my mother out. BrightStar Care allows me to not worry about my mother 24/7. They take her to all of her appointments and are there with her.

September 21, 2017

By Ada D

I am a current client of this provider

BrightStar Care is thorough in checking out the caregivers. The caregivers are good and informative. I can actually go to the store without worrying because of BrightStar Care.
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About BrightStar Care West Lake County

BrightStar Care West Lake County is an in-home care provider serving Highland, Indiana and the surrounding area. BrightStar Care West Lake County offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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BrightStar Care West Lake County

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