Senior Helpers Spring Hill, FL

The front office is clueless, I have gone several times without a caregiver due their scheduling problems. Incomplete information given to the home health aides, they were not prepared for the assistance I needed. I needed a home health aide not a companion! This company does bare minimum, if your in wheelchair, don't worry they won't tell your home health aide, that's not important to them, your marital status is. Buyer beware!

Senior Helpers has been wonderful. The caregivers who help us are very kind and on time, they help me so much. My husband and I can stay home together with their help. Jennifer is kind and helpful and always calls me back if I have a question about my bills. I would recommend them to anyone.

I scheduled & pre-paid for a 3 hr visit to take my mother to a Dr's appt. They arrived 15 min early & stayed 1 1/2 hrs after the scheduled time without any explanation for why they stayed or what they did during that time. They also erroneously charged for "mileage" to the Dr's appt when my mother's car was used for the transportation. (this was resolved) It took several calls and messages to reach the person that did the billing. There was no resolution and the extra hour and 45 min were charged to her credit card.

Senior helpers sends help three times a week for three hours a day for my husband. The girl is the sweetest thing and she does anything that I need whether it's for my husband or me so she helps us both. I've had several girls before he ended up in the hospital and I liked them all. They've been very helpful and very knowledgeable. I think we're happier doing this than anything else we've done.