Senior Helpers Spring Hill, FL

Run from these people. Their bookeeping is terrible and their communication with the family is non existant. They were hired as escorts - every Monday for shopping and then outings or doctor appointments in between. She stopped going shopping on Mondays in late September 2019. They never notified me of the change in her. They just kept going & charging for nothing. I stopped the service on 1/13/2020 but they kept going out. They refuse my calls, won't answer my emails or letters. They have billed me for hours that weren't even hers. Their booking is unprofessional and their interaction with the family is non existent. Go to another senior service and save yourself a lot of frustration.

The front office is clueless, I have gone several times without a caregiver due their scheduling problems. Incomplete information given to the home health aides, they were not prepared for the assistance I needed. I needed a home health aide not a companion! This company does bare minimum, if your in wheelchair, don't worry they won't tell your home health aide, that's not important to them, your marital status is. Buyer beware!

Senior Helpers has been wonderful. The caregivers who help us are very kind and on time, they help me so much. My husband and I can stay home together with their help. Jennifer is kind and helpful and always calls me back if I have a question about my bills. I would recommend them to anyone.

Senior helpers sends help three times a week for three hours a day for my husband. The girl is the sweetest thing and she does anything that I need whether it's for my husband or me so she helps us both. I've had several girls before he ended up in the hospital and I liked them all. They've been very helpful and very knowledgeable. I think we're happier doing this than anything else we've done.