SYNERGY HomeCare of Jacksonville

Offers Home Care and Home Health Agencies

41 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Jacksonville (800) 973-1841
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Reviews of SYNERGY HomeCare of Jacksonville

41 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Jacksonville

January 13, 2020

By Treasea E

I am a current client of this provider

They keep her company, and if she has doctor visits, they are able to take her without me having to take off work. I like the people that I have worked with my mom. She has liked them, and they have adapted well.

November 11, 2019

By Anonymous_2824

I am a current client of this provider

I am happy with all the ladies that they send out to provide for her. They could do better with specific scheduling. I want to know who is going to show up.

January 03, 2019

By Leroy K_1

I am a past client of this provider

They were dependable. The management was very professional in the way that they conducted their business. The people in the office were top notch.

December 14, 2018

By Anonymous_1063

I am a past client of this provider

They could have had better availability.

December 03, 2018

By James

I am a current client of this provider

The caregivers are attentive, caring, supportive and genuinely concerned with my parents. Robert S. is dedicated to making sure my parents have the care they need. He has been a blessing during these difficult times. Both my parents have dementia.

September 06, 2018

By Marion_1

I am a current client of this provider

They help me do what I need to do, and go where I need to go. I would have them more if I didn't have to pay so much to have them. I do have insurance, but the insurance isn't the best. I haven't had anybody else to compare them to. They do what I ask them to do.

August 21, 2017

By Anonymous

I am a past client of this provider

We contracted with this agency to provide 7-day a week care for my mom. This agency and their team was fantastic! I will never forget as long as I live, the loving care they gave my mom. They honored her dignity, treated her with respect and made her time on this earth memorable. From Mr. S, the owner to Ms. T and Ms. S, the aides, we are forever indebted to them. We can't say enough!

December 28, 2016

By Michael Gant

I am a past client of this provider

These people really and truly cared for my mother as if they were family. You just can't put a price tag on something like that!! I would highly recommend them to anyone who is in need of in home care.

December 11, 2016

By Lausanne

I am a current client of this provider

Robert and his team have been a Godsend to me and my parents. They are flexible, caring and patient with our scheduling challenges and have given me the confidence to be able to keep working while knowing I have a backup team at the ready.

August 18, 2016

By MBust

I am a past client of this provider

Consistent service and attentive assistance.

July 27, 2016

By patico

I am a current client of this provider

Mother's companion is a delight. She encourages Mom to do what she can for herself and keeps up with her. She is reliable and very good with Mom. I'm for tuate to have Synergy to help in the care for Mom.

December 07, 2015

By suewish

I am a current client of this provider

Robert has provided 5 star care for my mother. It is his hands-on approach that makes this possible. The care is seamless and well thought out. He matches caregivers to my mothers personality whenever possible and we never have to worry that she will be without good, kind help. Anyone needing a caregiver cannot go wrong in using Robert's company, Synergy.

December 07, 2015

By Jean711

I am a current client of this provider

The care of your loved one is their priority. Synergy has proven to me to be flexible, reliable and qualified. I do not have to worry if my schedule or my loved ones needs should change. You can be assured that the caregivers are knowledgeable,experienced and trustworthy,I would recommend them to friends and family.

December 09, 2014

By spiffer55

I am a past client of this provider

Robert the owner was always available to discuss the specific care needs of our special senior, and most responsive to our particular needs.

November 20, 2014

By Puzzledpartner

I am a past client of this provider

Synergy showed the responsibility and care from the first interview. The companion that served us was excellent as was every replacement that was sent if needed. The management and serving personnel were excellent. I would highly recommend this company.

October 16, 2014

By grayhound1

I interviewed this provider

I would be remiss by not thanking Synergy of Jacksonville owner Robert and the caregiver Galyan for the wonderful care given and continue to give to my mother. What a wonderful experience we are receiving.

October 09, 2014

By kfulton

I am a past client of this provider

I used Synergy Home Care for my mother when I had to go out of town. Robert asked detailed questions about my mother's needs and he and the caregiver came to our home to meet my mother before services began. My mom was thrilled with her caregiver, Celia, and I will definitely use Synergy Home Care again.

October 02, 2014

By sparroweyewatch

I am a past client of this provider

Synergy matched the needs of the Mother to a wonderful care giver. They were always on time and worked with me on any situation that arose during the course of her care even being with her at the hospital to give me relief. They were always available to answer my calls or concerns.

October 01, 2014

By Alyce Cole

I am a current client of this provider

Excellent home health care agency!!!! Extremely professional and pleasant with qualified and experienced healthcare staff. You initially meet with the owner and their nurse for assessment and discussion of what their service offers. Next they schedule for the nurse to completely give a thorough assessment to perfectly match the caregiver. The agency closely monitors the initial meetings of the caregiver and the client to make sure that the care and compatibility is correct. Anything that you need answered or changed is not a problem and the owner, Robert, is extremely hands on to make sure that everything with the care is correct. The agency also reviews your loved ones and will contact you by phone immediately regarding any concerns or questions that customer or client may have. I used a previous agency and the biggest problem that I faced was not being proactive but only reactive. When family members are not near their loved ones, they act as an extension of our family that provides us GREAT PEACE OF MIND.

April 05, 2014

By Daltonde

I am a current client of this provider

Synergy is the answer we've been looking for when trying keep our parents together in their own home. It was evident from the first time we spoke to Robert, that he was an individual who cared about finding the right match for our parents. Our Mother's caregiver is kind and compassionate and engages her in a variety of activities that make her so happy which in turn gives us, her children, peace of mind. We highly recommend Synergy as a company you can trust and find comfort in knowing that your loved ones will be well taken care of.

August 24, 2013

By mirmason

I am a past client of this provider

The care and companionship provided by Heidi to my mother during her home rehabilitation was priceless. I was comforted to know that someone was not only taking care of her and assisting her with her daily needs, but also offering kind companionship and someone to enjoy her time with. I would recommend Synergy to everyone!

April 22, 2013

By theSavior

I am a current client of this provider

My dad's caregiver is compassionate, respectful and professional.

April 18, 2013

By WBransom

I am a current client of this provider

Fantastic service! We're very fortunate to have Synergy HomeCare services taking care of our family.

April 17, 2013

By Dee Herndone-Smith

I am a current client of this provider

I have been very impressed with the follow-up and customer service of Synergy home Care. The staff have been very helpful and supportive of my mother's needs, along with being very patient with my questions/concerns. They go out of their way to make sure that they match a caregiver with my mother's needs. This reassures me as a child to know that someone is there to care for my mother like I would.

September 10, 2012

By alicat

I am a past client of this provider

I give this company and the caregiver more than 5 stars. After the initial home visit, we were matched perfectly with the caregiver, Peggy. She was the most caring & compassionate person that ended up being like family. If I trusted my mother's life with this company and especially this person, that deserves 1,000 stars.

September 04, 2012

By wlaird

I am a current client of this provider

Robert and his team are extremely personable an thorough. Synergy provides services to three members of my family and has never missed an appointment or been late on a pick up time. They are great communicators and are able to keep track of multiple schedules. Most important is that it is obvious that they care greatly about my father and uncle. They provide a highly personal level of service and I would highly recommend them to anyone needing a home health care company in the Jacksonville Metro area.

September 03, 2012

By Laura Burroow

I am a current client of this provider

Sandra F. spends 3 hours a week with my elderly father providing companionship and helping him as needed with snacks and the bathroom. He absolutely adores her! She arrives promptly with a smile and pleasant attitude. She watches movies of his choice even if she has watched them with him before. She shows interest in the things he wants to talk about and shares information about her life as well. She does a superb job!

August 22, 2012

By Susan H

I am a past client of this provider

Synergy HomeCare (Owner Robert and Caregiver Altamese) were a special blessing to our family during the months leading up to my Mother's passing from Dementia. They provided excellent care for her and supported us through this difficult time. The service they provided was exceptional as they were always on time, had a caring attitude, and provided creative ideas and suggestions for her care and comfort. Synergy truly stands out as evidenced by their knowledge, attention to detail, follow-ups and caring! I would recommend them without hesitation!

August 21, 2012

By Lynn4

I am a past client of this provider

Very knowledgeable resource. Offered solutions but did not push services. Home health workers extremely knowledgeable, kind and proactive with needs. my father has alzheimers and mother has been caregiver. She was worn out and used services to relieve mother's stress level. Wheno she needed assistance on an unscheduled service day, Director came and took them to the doctor. Checked in regularly with me and provided understanding of what home health aide was observing and actions to take. Based on mom's confidence with the help, went from twice weekly to 7 days a week. Synergy was able to accomodate immediately. They were there when we needed them. They are truly a highly professional team that cares about your family and doing their best to help.

May 29, 2012

By jaxcat54

I am a current client of this provider

I really enjoyed an in-home interview with this company and the following week, with the caregiver. Very personable.

January 26, 2012

By aramsey

I am a current client of this provider

I was deeply appreciative of the genuine concern to accommodate our needs that was demonstrated by Synergy Home Care. It truly gave me a peace of mind knowing that my loved one felt secure and protected in the professional relationship. Overall, the service provided by SHC exceeded our expectations. They have an ongoing and repeat client with our family. My sincerest thanks to the staff at SHC.

January 23, 2012

By chenesia

I am a current client of this provider

I have been very pleased with the service received from Synergy. The care workers have become my right hand and are a real blessing for my mom. I would dearly recommend their service to others.

January 19, 2012

By mrobinson3256

I am a current client of this provider

I am really impressed with the services of Synergy Home Care. They have proved to be an excellent company who is always there for their clients. Not to mention, they offer really high quality care at affordable rates, which was my concern in this economy. The at-home nurses are very professional, compassionate, and attentive to my family member. I won't hesitate to recommend them to any friends or colleagues who may need services for their family. Thanks so much!
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Services and Amenities of SYNERGY HomeCare of Jacksonville

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Homemaking, Transportation (Limited), Respite

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Fist Aid, C.P.R, End Of Life Care And Hospice Support

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Electronic Funds Transfer, E Check Or Automatic Checking Draft

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: Florida License
  • State Licenses: Nationally Accredited through Community Health Accreditation Program (CHAP )
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SYNERGY HomeCare of Jacksonville

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