Brooks Home Care Advantage

Offers Home Health Agencies

8 Reviews
Call (800) 973-1841
Brooks Home Care Advantage (800) 973-1841

Reviews of Brooks Home Care Advantage

8 Reviews Write a review

Home Health Reviews for Brooks Home Care Advantage

October 07, 2015

By nvywfy

Other

My mother was a patient with Brooks Americare Home Health services. The nurse and therapists were absolutely wonderful. They seemed to sincerely care and took great care with my mother. She had 2 wounds from a previous place and the nurse helped to completely heal those wounds. I would recommend this Home health to anyone. They are AMAZING!

March 19, 2014

By bobba

I am a current client of this provider

Brooks nurses seem to have problems showing up for appointments and they don't bother to call the customer to let them know. This keeps you waiting and wondering if . And when they are going to come or not. Also if you have a problem and call . The office, it takes forever to get a call back. I had a bandage fall off a open wound and was told they would send someone right out but they never came. Right now I haven't seen or heard from a nurse this week, they are to see me twice a week. This is middle of the week and not as much as a phone call. Some . People say brooks is great, but you can not prove it by me.

November 28, 2013

By Gay1

I am a current client of this provider

The hospital gave me few choices of home health agency and Brooks Home Care Advantage was one of them. I choose them because I knew they were good and they have a good reputation. I like everything about their services. The people that they sent out were great. I would not say anything bad about them. We've had therapists and nurses and all of them were very knowledgeable, helpful, caring, patient, on time, and they are very easy to work with. My mom loves having them come. I would definitely recommend this agency.

August 01, 2011

By brazilenut2

Other

The Brooks in-Home Care nurse for my mother is excellent. Always listening and caring. The nurse is very knowledgeable of basic care and especially wound care for diabetics. We always ask for her.
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About Brooks Home Care Advantage

Brooks Home Care Advantage is a home health agency serving Jacksonville, Florida and the surrounding area. Brooks Home Care Advantage offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.


Services and Amenities of Brooks Home Care Advantage

Medicare

  • Overall:
  • Medicare Provider Number: 107628
  • Ownership Type: Private
  • Date Certified: 12/20/2000

Quality of Service

  • Timeliness of providing service
    98.4%
  • Taught patient or caregivers about their drugs
    100%
  • Checked patient's risk of falling
    100%
  • Checked patient for depression
    99.8%
  • Checked for flu vaccination
    88.8%
  • Checked for pneumonia shot
    85.6%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    100%
  • How often patients had less pain moving around
    89.5%
  • How often home health patients had to be admitted to the hospital
    16.7%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    13.4%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Worse Than Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Worse Than Expected

Patient Improvement

  • Walking or moving around
    77.6%
  • Getting in and out of bed
    79.8%
  • Bathing
    86.1%
  • Breathing
    84.8%
  • Wounds/healing after an operation
    91%
  • Medication compliance
    75.4%

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Brooks Home Care Advantage

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