Honor - In Home Senior Care San Francisco San Francisco, CA

Anonymous673308

Honor has been very good. They always help me with my meds.

Ed250073

Honor is expensive for what they do, and for what we pay we’re not getting the skill. Someone came one Sunday, the same person came Monday, Tuesday, Wednesday, a different person came Thursday, a different person came today, and the person they sent today was of very poor quality. She sat on her phone texting right in the client’s face. We’ve had 2 people that we like out of 7, but we need the help, and they have consistently sent someone every day.

Kelly588431

Honor was wonderful. They had an app for my phone. The nurse would check in on the app when she was on her way, and it would alert me that someone was going to be with my grandmother; when she got there, I would get another alert. I was able to customize the care and go through everything I wanted them to do, like my grandmother's exercises, feeding her, and changing her because she was incontinent. At the end of the day, they would leave detailed notes as to what she ate, what she did, how much she slept, and if she took her medicine. It was so good, and I really love the company. The only downfall is you could like the caregiver, but it wasn't the same caregiver every single time. The price was very reasonable and comparable to other places in the area. The reason I went with them was because of all of the customized information that I could get from the app, so while I'm at work, I could see all these notifications with what's happening with my grandma. I really appreciated that. The first time my grandma had someone come to the house and she wasn't happy about it, they called me right away to let me what was going on and asked what they should do. They had excellent customer service.

John424538

We are using Honor, and they have been excellent. We pretty much have the same three ladies that have been caring for our parents who have all been doing a great job. They keep on top of what is going on in the household as far as cleaning, meals, keeping up on the supplies, and making sure the medications are being dispensed properly. They give us advance notice if we need to come by and take care of some things, which we do regularly anyway, but if we are caught up in something, in a couple of days they are there to make sure that they are being taken care of. The scheduling is great; everything is done online. They have their own app that is on our iPhones and iPads, and we get a notification when the caregivers are on their way to the house, and then as soon as one person leaves, we get an update online through the system showing about how the patient feels, what their pain level was today, how they slept, and any additional notes that we need to be made aware of including any supplies that are needed. That happens on every single shift change at 7 a.m., 3 p.m., and 11 p.m., and then each day we are billed. It is not a monthly billing; it is a daily billing which is great because if we don't need their care, with 24 hours notice we can stop the care, and then restart it again. They have been working with hospice directly to take care of Dad and help with Mom, and they have been doing a fantastic job.

CathiL

I used Honor for private sitter services for my dad. Honor provided reliable, professional service that made my dad and myself more comfortable during a difficult time.

lindabb

I heard about Honor from The Point at Rockridge in Oakland and used it when my mom was released from post-acute care at Kaiser. I was previously using another agency but things fell apart. I appreciate the technology that makes using Honor easy. I knew the names of Care Pros before they arrived, there was transparency around fixed hourly rates, and all of it made sense. We got started really quickly and everything worked so well.

Diane250182

Monet was gracious, personable and knowledgeable about her company and it's services. She listened actively to our Father's needs and through discussion was able to convey how she could met his needs and also detailed additional services that he might need in the future. We look forward to a loving and efficient provider for our father.

Timothy042123

Honor has very caring service. They do a lot for me, like cook, clean, and take me to the grocery store. They're really nice people. The billing is pretty fair, and the caregivers are really nice, caring, and successful in what they do.

Caring94236650

Honor is a good one. They don’t discriminate. Like my husband, who doesn’t like Asians, and I tried to tell them that and they won’t go for it. Whoever they got is whoever you got. They are great, and I don't have problems. Whatever I need them to do, they will do.

Kathy483582

The caregivers from Honor have been great; a couple of them a little bit better than others only because they connect a little bit better, but all of them have done a good job for us. We’re completely satisfied with it. They seem genuinely interested in providing the service that we’re looking for. They’ve been very accommodating and very easy to work with, and when we ask them to make minor changes, they do it quickly. They do a little bit of light housekeeping; they do laundry. They change bed linens, and they cook. They provide companionship like playing cards with my mother-in-law, and they take her to doctor appointments.

LR440040

Honor is very good. I know it was difficult for them to give me the same person for the 3 weeks that I asked for, but that's OK because all the women who came are all very good and nice people. I didn't expect them to be topnotch in terms of their experience level, so the experience is about 75 to 80. I need somebody who's more hands-on because I had to train each person who came and that took more time from my personal time, but in terms of the actual caring, some of the workers were more thorough, and they understood what needed to be done.

Carmen646667

Honor are the ones that worked in the area, and they said they could get me a Spanish speaking person to help my aunt. They came out and did the assessment; everything was great. My mom was happy, and my aunt was happy but the first day, the person showed up two weeks later spoke no Spanish at all; they could not communicate. And then they told me when I called they would not guarantee me a Spanish speaking person. I asked why didn’t you tell us that. They said that the assessor will tell you depending on how she felt or how much language barrier was needed. They take her to the doctor, go through her prescription, take on her errands and double check her medication to make sure she was taking it right -- perfect -- but that’s not the person who showed up. The person who showed up just wanted to cook and clean. They made a promise on one thing, and they couldn’t come to with it.

MaryK.

I just wanted to let you know how very much I and my whole family appreciates the great job that those wonderful caregivers did in taking care of my mom. Every one of those women was skilled, kind and thorough and my mom loved all of them and thoroughly enjoyed spending time with them, as well. Honor made it so that my husband, myself and our daughter had a long-awaited, completely worry-free vacation, and we hadn't had any type of vacation in years!

LesleyG

Honor is simply fantastic. I've been using them for several months now to provide care for my parents, who are both disabled and cannot drive. It's super easy to schedule visits through the app and to share important information that the caregivers will need to provide care. The care pros they've sent over have all been wonderful -- reliable, pleasant and hard-working. I couldn't be happier, and it provides me unbelievable peace of mind that my parents are well taken care of by a team of caring professionals.

Charlotte830377

I choose Honor Nursing Care, and they are excellent. They follow through with the appointments, take care of me, and really counsel me because I am overwhelmed. They help me. I like that they are really simple without any red tape. It very easy, and the first person they sent, who my husband loved, is person we have been working with for the last two and a half weeks. They are really kind and caring and give me a lot of coping skills. They have excellent prices, too.

Relative28

I liked Honor. When the lady in charge first presented their services to me, she told me that they will email me a note of how the night went; I find it high-tech for them to do that. When I asked her about the caregivers, she was such an expert in telling me about the trainings and background checks and that impressed me. The caregiver was taking care of my mom in an assisted living facility from 10 p.m. to 6 a.m. In the few times that I called the office, they would politely answer the phone, and I always got a response to my questions.

Caring Wife9

We hired Honor for my husband. They are right on time, and they do what we ask of them. I started with them in October, and they have raised their prices, which annoyed me a little. We use them three days a week. They provide companionship, visit with him, and fix him coffee. If he wants soup or light meal, they give it to him. If the dog or the cat needs food or water, they feed them. They also bring the mail in, and if he's got trash, they take it out. They're not allowed to do any medical stuff.

Gene25

I used Honor Health Care for three weeks when I was recovering from a surgery. I would call and tell them that I needed them at a certain hour, and they would show up. They helped with whatever I needed. All of the caregivers were very nice and helpful. On the downside, they are little bit expensive. I would recommend them because they were very good.

Theresa39

We have hired Honor. It was very nice that they gave me two free hours. The pricing is competitive and more affordable than some of the others. I like that I can schedule on very short notice and online which offers photos of the caregivers before they come. Each caregiver has to provide feedback at the end of their scheduled time, so I have almost instantaneous feedback as far as what is the situation in the home and what they did for the day. I can get an invoice online as well. So far, we haven't had any complaints about the caregivers. They have actually been very professional, very sensitive, and caring. They have been exceptionally helpful with scheduling and very flexible. They have been calling me outside of regular hours to confirm caregivers.