ApexCare

For me, it was nice to have someone in the house. They are convenient because they came to my home.

She was able to drive me wherever I needed to go. I like the caregiver.

They helped the most by helping my husband and getting him to exercise. I liked that they were very prompt and that the caregivers that I have had were lovely.

The services gave us freedom. I like that they are flexible and willing to work with your schedule. The company is a little pricey though.

The interaction and health care checkups are invaluable to her. It's especially important now because I'm not there with her. They've been very responsive and have kept me up to date on any issues, including billing issues.

They were there for my mom when I couldn't be there for her. Every person we worked with was caring, kind, and gentle.

They feed her and are able to look in her fridge to find food. They prepare it and feed her. That is the main thing that they deal with. They are very thorough and clean her very well. We are getting the same people each time. My granddaughter had to train 18 different people in 9 months. They are very professional. They are well trained. If they think there might be a different way of doing things they suggest it and they are friendly.

The services help us, we are happy with them. I had to get used to having them over. I appreciate all the work they are doing with all the craziness going on.

They do everything that I want. I cannot ask for anything better. It is wonderful that they take good care of me. They keep everything nice and clean.

They were always very pleasant with me. They are doing fine. I don't think they need improving.

They just need to let me have the workers I would like to get, that would make the services more helpful. They can improve on worker availability. If I need someone to come over and I ask for a specific person, they won't give them to me if it will make that person have over time.

They helped the most by doing things that I could not do, such as showering and putting on my socks. I liked that everything was taken care of as far as scheduling and that I did not have to do any of it.

The bathing has definitely made it easier for me. At my age, it is getting harder for me to help her with those things. So far everything has been working real well. We have had a good experience.

They will help me shower and they help pick up my house. Both of them that have come do what I ask them to do.

They are reliable and trustworthy. The office staff is phenomenal. They are attentive to our needs.

It's helped me out tremendously. I like the quality of the staff and caregiver coming into the home.

They take care of my mom and make her happy and that keeps us happy as well. I like that they've been good with covering each other's shifts if one of them can't make it. We get to keep the same 2 caregivers. They cover each other and there is good continuity.

There's nothing I can think of. They help me in most of the things I need. They have been very good. I would recommend them.

The lady that takes care of my mother does a great job making my life easier. I like that the caregiver we have does a great job.

She drives us to the doctors in Antioch, which helps us out a lot. I wish we could have her five days a week. I like the person that I have. They are super.

I am still adjusting to them because there is a difference between being 20 years old and being over 90 years old. It is hard to reach that level. I think they could be better, but I am not sure exactly how they could do that.

They're available when we need them. They're available when I call.

It is a great service that they offer, but I don't feel secure leaving anyone with ApexCare. I would not recommend them at all. They need to change the quality of care. If they aren't here to take care of the patient, to straighten up after themselves, and give them the basic needs like food and water, then they should not be a caregiver.

They helped us the most by teaching us what to do, like how to move Emma around, because we were clueless. I liked that the people were friendly.

They communicate with him and show that they care. They provide services that he can't do himself. Their workers are professional and compassionate. They know what they are doing.

It varies with the caregiver. Some are better than others. I think an introduction would be good when there is a hand-off of the caregivers. It would be comforting to know who is coming.

The services help. I can't be there with my mother all day long. The agency has been very helpful in keeping someone who has some knowledge of my mother there and available for her.

They provide a caregiver who is able to handle small errands so I don't have to. They are personalized to the needs of my loved one.

Someone showed up when they weren't supposed to be there. He is not super dependent as far as needing assistance with feeding and bathing. They provide companionship. There was one time when I was reminding someone about a period of time that we wouldn't be needing care. I had to make that point twice. I understand. I have little brain gaps too, but to me, when you do things like that, you should write it down.

She goes to the store for me and takes me to doctor's appointments. They are excellent, and the caregiver I have is perfect. She does everything that I want or need. I would recommend them to anyone.

They have given me the ability to live a higher quality of life. I like they are reliable and nice people who provide good care.

They have helped the most by helping him get in and out of bed. They get him to the toilet. Sometimes, they don't let us know when we are going to have a new caregiver.

For what we received, we were paying too much money. I would not badmouth them. I might recommended them.

They help with everything. They are the reason she is home. They are professional, and they communicate well.

I would like it if they did medication. I like the resources and customer service.

We really appreciate it because it has allowed us to spend time with them as a family. I like their flexibility. It is nice that they know how to take care of people with dementia. We have had instances where we need someone quickly, and they do everything they can to get someone that is a good fit for my grandparents.

It has helped tremendously. It lets me get out of the house. Every time I have to change things around, I have no problems with them providing somebody for us.

I only have somebody twice a week. They send qualified people. I have been happy with the lady who takes care of me. She has always been on time, helps with what I need, and goes right to work. Some of the ladies think they are here to talk, and you have to tell them what to do, but my lady has a routine.

It helped me greatly, and it is good for my mom. They are easy to work with, and the quality of the people is very high. It worked out well.

If she needs to go to the bathroom, they take her. They also help her to get what she needs. It is a good agency, and they are doing a good job providing the care. That's why we keep calling them back. They are also on time when we need them to be.

I like that they are very good about letting us know when caregivers have a change of schedule. I've never had to be in a panic of getting someone in, and they always take care of it. They are very good about making sure the shifts that we pay for are covered.

My caregiver makes a difference, is outstanding, and helps with my mom. I have already recommended it to other people.

They assisted me when I needed to get in and out of bed, mostly. That was their biggest thing. The people that came out which were different, and it was a little uncomfortable at times. They are different personalities. They give care, but they operated in different ways.

They need to be trained a little better. They are very reliable and do pretty good job.

There isn't much they could do to make it easier for me. I am satisfied. I think it depends on what type of care the next person needs.

They have been very dependable. They are all friendly and trained.

They come in and help me feel comfortable about someone in my house that I don't know. I told the caregiver that I'm adopting her. I feel comfortable with it. The ones that have come over in the last year have been wonderful.

They provide mental well-being for us by helping us know that someone is with her 24 hours a day. Our worry and burden has gone way down. I have recommended ApexCare because they have sent out some high quality caregivers.

After all, they provide one-on-one care for my dad who is in a memory unit. If I didn't have extra people there, it would be very dangerous for everyone because he can be aggressive, but my dad won't partake in anything unless he is prompted. He probably would have faded a long time ago without them. They are very responsive and flexible with scheduling for my dad, and it is convenient because I am dealing with an agency but at the same time when dealing with an agency, sometimes the skill of the caregiver can vary. It's hard to give a completely glowing testimonial because my dad is difficult. It's hard to tell if it's kind of them or us.

I think she needs to have a little more power or control over the caregivers because she likes to tell them what to do. They communicate very well and are positive about things.

Once she adapted and learned how to negotiate the things she didn't like, she came to like home care more. My mom doesn't want to stop home care. They are always eager to accommodate the needs and the requests that my mother represents.

They give my loved one peace of mind. She has weak muscles, so they help her with things that require strength and flexibility. They are very communicative, and if there are any problems with an aide coming, they will let me know so I can always get in touch with them.

They help the most with showering my loved one. The caregivers have all been personable, nice, and skilled.

Some of them have a positive experience and are excellent and others have a negative experience. They need to find and keep the right people and have consistent people and communication.

We couldn't manage without them. My loved one requires total assistance with everything, and they are able to do it all. They help her get dressed and get out of bed. Their service is very dependable and their prices are reasonable. We have been very satisfied with the quality of the caregivers. I've been with them for five years and they have been great.

They have freed up some of my time so I can get a breather. The care is all new so they are just trying to get to know my loved one. So far they get along well with my father.

It's has helped to have them there to supervise her, to have someone there to check on her, and just show that they care. I like their ability to work with the client and the client's family.

Their billing was terrible. They didn't send their bills in a timely fashion. They should have had a little more training from the caregiver's.

They were excellent and did very well. They were efficient, very polite, nice and I don't have any complaints. I think it helped me and they were a big help. They were here for me and that makes life easier.

I don't need a lot from them, but they are always here for my husband when I need to go out and shop. They stay here and watch him when I go out shopping and run errands. They are here so I can leave the house.

They were courteous and concerned and willing to work with my schedule, and the workers are good. I use them as needed, and they help me with working with my schedule and getting me to the doctor.

They are very responsive to the needs of their clients. They are also responsive to the families. When the caregiver is with my mother, who has dementia, I am not worried.

I really liked their attitude and willingness to help. They helped the most with their advice.

The caregiver I have now is perfect. I'd hire her myself. She does a great job at keeping the house clean. She gets me to my appointments perfectly.

It is mainly the cost. It is a little high. They take care of my mom, so it is good to know that someone is taking care of her needs while she is living independently.

I like that the girl who comes understands my brother, she is a good communicator, she provides everything he needs. She is able to enhance his well-being and morale. They make his life easier by doing sponge baths, change his linens, cleaning his room, communicating, speaking to him, and they remind him of his medications.

They were very professional. The girls that I had were outstanding. I couldn't have done it without them. They were a godsend. I had a lot of things to take care of with family business. They made me feel comfortable leaving. I was assured that my mom was taken care of.

The group has been very helpful. They've been very polite and have provided a minimum of three hours, which fits our schedule. They help with anything and everything, like the bathing and the dressing that he requires, and that's really helpful.

I liked the person that came in to help. She was very good with parents. I was relaxed while on vacation knowing that somebody was here.

I've been very happy with the care that they give. They are very helpful.

The person that takes care of me is a good cook and cleaner. She cooks my breakfast. She gets me up and dresses me.

I really like my caregiver. Our caregiver is kind to my mom. She's very dependable.

The individuals they have sent us have been very knowledgeable, attentive, and have very pleasant personalities. They have been great. They have taken over the day-to-day care of my father.

They have given me some respite.

The caregivers are very responsible and good. They are very caring about my father. I have always had an outstanding response from the office. He looks forward to Mary everyday. It is the height of his time.

They were very flexible with what I needed. Whenever I needed something, they tried to help out. The caregivers were very supportive of what I was going through.

They've been very efficient and they give good care. I'm satisfied with them. It gives me time to go to the doctor myself when the caregiver is in the house with my husband. I can run the errands that I need to do.

I can talk to them about what I need, but they send out the exact opposite. It's very hard to find a male caregiver. He didn't know what he was doing.

The first lady met our satisfaction, but the second lady we've had has not been as good. I would like more consistency. At this point, I feel like I wouldn't recommend them, but that could change with more experience. The impact is very positive, especially with the first lady that came. The first lady was good and washed her hair and played games with her. The first lady just disappeared. Tiffany called to tell me they were sending a new person. The second lady is satisfactory, but I want her to get my wife walking and moving about.

They are very flexible about the hours. We had people come for two hours instead of four and most agencies won't do that. My loved one did not like having a stranger taking care of her. She would rather have family take care of her, but they still had a good impact.

They are right on time and they service my husband well. It's important for me to trust them. I can trust them so I can leave the house and run errands.

Our caregiver was very experienced and did everything that was on the papers to do. The services gave me time to do other things I normally would not be able to do.

The caregivers are consistent, courteous, compassionate, and caring. They are on time and do what they are suppose to do. They are good about following through and matching. They know me and my particular needs. They take care of my daily needs. Before that, they did personal care. They are a good company.

They were really good about calling ahead and letting me know that they were coming. If I had any questions, they explained the answers to me.

I like that they are pretty contentious about providing people when I need them. I haven't always been happy with some of the caregivers but that is with all home care agencies. It helps keep my father occupied. He is still strong physically and can be a liability to other residents and staff. Having someone with him a good bulk of the day alleviates my time and protects my father and other residents.

They made my mother smile. The administrative staff is wonderful. They were on time, friendly, and knowledgeable.

I have good care through them. They try hard to find who needs the care. They provided good care by having someone who is interested in me and who can help me.

We haven't had any consistency in the caregivers. We are getting a new person today. This will be their last opportunity they keep my business. I was providing my loved one with 24/7 care and now I have periods of time to break away and do other things.

They are good about providing someone to come for my mother, but their communication and follow up has been a little bit of a problem. The caregiver needs to be a little more concerned about taking over if my loved one wants to do something that will be harmful to her. She is a fall risk, and she is forgetful. They need to make sure that she doesn't fall and doesn't make bad choices on her own. The caregivers are still allowing my mother to be at risk for a fall when she walks. The caregivers need to remind her of things that she needs to do because my mom is forgetful.

I like that they have sent me the most wonderful caregiver in the whole world. She does things for me that I cannot do anymore. I am disabled myself, and garbage day is hard for me. She comes in and does that for me, and it has really made my life easier.

I appreciate that they're willing to help me and come to me. I have liked that they're willing to come out to me, regardless of whether or not I'm scheduled.

The best thing about them is that I always get a real person on the other end of the line whenever I call, and I can call 24 hours a day! They make a huge impact on our lives. I don't have to be concerned about my mother-in-law falling now, and she is actually eating better now.

I think that the intake person was awesome. The communication was very good between the office and scheduling. Everyone was very helpful. We needed someone to be with my father while we were at work. It gave us comport to know that he was not home alone. For the work they did, it was very pricey and that was disturbing for my father. They did give him baths and feed him and things like that.

I like their flexibility in scheduling. It is an adjustment to have them in our home and we are trying to adjust. It is hard having someone helping. It relives a burden off of my husband and I to take weekends and nights off. It allows me to go to work.

I like the quality of the home care providers. They do a very good job. The caregivers help me get to my dialysis and fix meals for me.

They are dependable, came on time, and reliable. I had to go to the DMV and I didn't have any way to get there, so they took me.

They are very conscientious about getting back to me and working with me. The household chores and being able to take them to their doctor appointments have been very helpful.

There is no follow through, they try to control what I do too much, and I am put on hold so that I can't get someone here to train until the next week. I've paid for this service for thirty years, but they keep telling me to pay for different things. There needs to be a positive attitude from the staff. They should also ask what I want instead of telling me. There also needs to be clarification on the billing. They keep trying to change what is covered.

Overall, I think that they are a pretty good company. Most of their people are pretty well trained. One time I needed them and they weren't able to give me any help because they didn't have any people. Maybe they are short on staff and need more help.

I already have recommended them. I think they are very professional and concerned about the caregivers they send to my home. They take advice regarding what we are looking for, and I think they do a great job. We have found someone we really like. It isn't the first time we've used an agency.

I found that the healthcare workers were quite competent and timely. They cleaned the house, they assisted me and helped me get in and out of the shower, and took care of cleaning up after me. I live alone and really needed the help.

When anything came up, ApexCare was very accommodating. When they indicated to me that they were going to change companions for my mother, they did their best to find a good fit. They listened to what I needed and were able to meet that need. My mother was in memory care, and we just wanted somebody to spend time with her because my sister and I could only get there a couple of hours a week. It gave me peace of mind that my mother had an additional visitor.

They are reliable if something happens, they call me up immediately and tell us if a caregiver is not coming, and they send us a substitute. The workers here not only provide personal services, but they are good listeners and communicators with my brother.

So far, they have been very good. We like the caregiver we have right now. They're very helpful, especially to my wife. They seem to know what to do, and they do it.

I am just very lucky with the girl that they sent. The first one did not work out, but then they sent me my current one. My caregiver cooks my meals, puts some in the freezer for when she is not here, and she is a wonderful cook.

The people that they have brought out have been excellent in some cases. I am able to go out and do my errands and go to doctor's appointments, which I couldn't do before.

They are easy to communicate with. Sometimes when the schedule changes it can be a mix up, but that is not always ApexCare's fault. My daughters go to college, and they require things that need strength, and the caregivers help them with that and eases my mind.

Part of this is our unique situation, but part of it is that some of the personnel don't really have their heart in it and they are a little rough. We've been having a hard time recently. They need to send people who are more invested.

The main caregiver is awesome with my loved one. She is good with him and knows how to encourage him. Because they are here, it allows us to go to work.

The caregiver that comes in seems nice. They help me get away when I need my time off.

We've had wonderful caregivers They work hard to match the caregiver with my loved one's personality. They're professional and very dedicated. I couldn't manage without the caregivers. I know that there's always somebody that I can trust to manage things well.

I am just really picky, and they do not seem to have the education that the others have. I would feel better if they were better qualified to care for me. They helped my loved one out a fair amount. They were just adequate at this, though.

I have been very satisfied with the caregiver coming to help me. The things that I can't do well by myself, my caregiver helps me with. They told me if I wasn't satisfied, I could let them know and they would send somebody else. I think that the services make my life easier because daily tasks are hard to do.

I have had some issues with the scheduling, but sometimes, they are not quite prepared to have people brought to our house that we know or have had before. They always shuffle people around a lot which is a little bit frustrating. I would like it if the company could be a little bit more transparent with me. I like the people who come, and they have been very helpful.

They are clear on their communication with me and are able to find caregivers. They seem to be attentive.

I've been happy with them because there have been a few caregivers that have been really good. The caregivers are right there, and I'm happy with what they do for me and my wife.

I just had a good experience with them. I've had consistent caregivers, and if they can't make it, they get somebody to fill in. They take me to doctors' appointments and help me around the house with things I'm not able to do.

I can reach them anytime I have a problem. When we had problems with some caregivers, they had somebody new the next working day. I can run errands without worrying about my wife.

They're on time and they're very conscientious. They follow me with my wheelchair when I go for a walk, and they help with fixing my meals. They're good about helping with some general things too.

I like using them because they work with me. If my loved one does not match the caregiver they find someone that does. It is nice they try to match the caregivers. I do not get stuck with people my loved one does not like.

The case manager is just top notch. The office staff has been there for us the minute that we needed something. We have 24 hour care. Our main gal is like the sister from another mother to me. She has been my rock and friend through all of this. She has an amazing connection with my parents.

In the future, I would definitely consider it again for myself when I can live at home again. They are very good and helpful. They were very helpful, and the caregivers were very good. In a couple instances, I had to go to the bank or pharmacy, and they drove me. They also cooked some meals for me too.

I haven't had any problems with any of them, except for one. She sat in the kitchen and talked on her phone. I didn't say anything for a while. I never did. I turned her in. She kept talking on the phone all of the time. Otherwise, she was perfect at everything she did. I said something to her about the vacuum and she said she had vacuumed two days ago. They've been really good if somebody calls in. It has helped me a lot. They call me and tell me that so and so's not going to be here and they say who's going to come out, and if they can't find someone, they call me again and try to get someone else.

The person I deal with is on time every time. My mom's on hospice and they didn't expect her to live a month, but it's been going on for over a year.

The aide that I've had could not be better. I had had two other aides that were very good, but they moved on to various jobs. I needed someone who would be able to walk with me after rehab, and she's fantastic. She's very easy to be around, anticipates needs, and doesn't need a lot of direction. They're very helpful. I am much more independent now, and my care has changed over the years because my independence has changed.

At the time when I called them, they weren't recommended to me, but they did what I asked them to do. I was satisfied. It helped the family members who were providing the care and gave them a break from the daily grind.

They are efficient and they include me in decision making. The services are a tremendous relief and give me time for myself because my loved one cannot be alone.

They could provide more consistent caregivers. I think just companionship is what helps. My mom has dementia and there's a strong emotional component to it, and supporting her and providing her a happy environment has made a big impact.

They are friendly and they have wonderful, proactive caregivers. They make my life better because they care for my father and it gives me an opportunity to have a breath. I can leave and I know he is in good hands.

I would say that the experience I have had has been very good and I have had no problems at all. The caregivers allow me to be away from the house for 6 hours, which is wonderful, and they have been excellent.

ApexCare is on time, the person they send is efficient, caring, and we are happy with their interaction with my relative. Bathing and personal care has been made much easier. We have been able to do some cleaning we haven't been able to get to.

ApexCare provides great services. ApexCare has made life easier by exceeding my expectations.

ApexCare is very responsive, and the care provided is excellent. ApexCare made my life easier by providing reliable care as needed for my mother.

I would recommend ApexCare because they've been dependable and if there's an issue, they respond quickly. They're just on top of things. ApexCare does the best they can. They're very proactive with what needs to be done in my parents' house, and I think they've done a good job.

ApexCare does a good job, and I have been satisfied with all of the caregivers who have come out. We need ApexCare, and they provide care so that I don't have to worry when my mother-in-law's personal live-in caregiver can't make it.

ApexCare was a very considerate company. ApexCare made my life easier by having caregivers to help my husband with anything that he needed at the time. They informed me of everything that was going on.

ApexCare is convenient. They can provide care immediately for a lot of different situations. ApexCare makes my life easier because if it wasn't for the help of caregivers it would be my time used to take care of my father.

We went through several agencies and ApexCare is the agency that found someone that could lift my husband. ApexCare wasn't around very long. ApexCare allowed me to work. I was the primary caregiver for my loved one. ApexCare had to feed my husband and take him to the bathroom.

ApexCare is good, and that I like the caregiver that comes to my house because she is very nice to talk to, and does her job well. ApexCare has made my life easier because it is nice to have someone, and I am glad that I am better and can do a lot of things with them. It is nice to have someone around for me.

ApexCare seemed well selected for their skills. (Possible discharge interview.) I had broken my legs, so I couldn't vacuum, but the caregivers helped with that. My caregivers were very supportive of me.

ApexCare does pretty good at case management. ApexCare's services are helpful to my mother because she is about to burn out. They convinced my parents that the services would make a difference, and they have.

ApexCare did not have great personnel. It started to make me worry about leaving my son in their care.

ApexCare sends classy caregivers to my home. ApexCare significantly impacts my life because I am able to get out and go shopping and do chores outside the home I wasn't able to do before.

ApexCare is good, but expensive. ApexCare gave us some welcomed relief.

I can trust ApexCare's employees. I don't have to worry about my family member as much. ApexCare is good about fixing food.

ApexCare is prompt and polite with their services. ApexCare is here to do things for me that I can not do anymore.

ApexCare provides a caregiver for my mother to have as a companion which is good for her. My mother's services allow me to have time to do things that I need to do while my mother is being taken care of by caregivers.

ApexCare has been able to provide the services that I need. The caregivers from ApexCare help me get my shoes on and button my shirts. They help me in the shower.

ApexCare has been awesome. They are very good at communicating with me. They were willing to work with me, and they are flexible in their scheduling. I can call them whenever. The caregivers from ApexCare take care of my mother-in-law. They will take her to her appointments and they make sure that she's safe.

ApexCare sends outstanding caregivers. They are an easy company to work with. ApexCare helps me get sleep at night because we have them come when we want them.

I had absolutely no problems with ApexCare. ApexCare took the burden of care off of me.

ApexCare has great personnel. ApexCare has helped me to cook, clean, and do many things.

I would recommend ApexCare because I like the caregiver I have. They are knowledgeable and know what I need and takes care of everything. ApexCare has made my life easier because I know there is a place to stay and someone to meet my needs.

ApexCare has wonderful caregivers. However, some assistants are very irregular. The care from ApexCare is critical for my husband.

I have been using ApexCare IHC since last October. They provide care every day for about 7 hours and 3 hours on Sunday. Most of my caregivers are excellent. They are very responsive to anything I ask.