ApexCare

Offers Home Care

107 Reviews
Call (800) 973-1841
ApexCare (800) 973-1841
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Reviews of ApexCare

107 Reviews Write a review

Home Care Reviews for ApexCare

February 04, 2019

By Marty W_1

I am a current client of this provider

They have made sure that he is safe during the the night. They are dependable, well organized, and responsive.

February 04, 2019

By Lisa G_11

I am a current client of this provider

It takes a lot off my mind to know they are reliable and aren't sending new people. My mom is not dealing with them sending other people. The caregivers are very good because they are reliable and do not call in sick. My mom says they are so nice, and I feel they are part of the family now.

December 17, 2018

By Anonymous_992

I am a current client of this provider

They were excellent and did very well. They were efficient, very polite, nice and I don't have any complaints. I think it helped me and they were a big help. They were here for me and that makes life easier.

December 03, 2018

By Selma F_1

I am a current client of this provider

I don't need a lot from them, but they are always here for my husband when I need to go out and shop. They stay here and watch him when I go out shopping and run errands. They are here so I can leave the house.

December 03, 2018

By Susan S_14

I am a current client of this provider

They were courteous and concerned and willing to work with my schedule, and the workers are good. I use them as needed, and they help me with working with my schedule and getting me to the doctor.

November 05, 2018

By Leanne F

I am a current client of this provider

They are very responsive to the needs of their clients. They are also responsive to the families. When the caregiver is with my mother, who has dementia, I am not worried.

November 05, 2018

By Enrique M

I am a past client of this provider

I really liked their attitude and willingness to help. They helped the most with their advice.

November 05, 2018

By Bob S_10

I am a current client of this provider

The caregiver I have now is perfect. I'd hire her myself. She does a great job at keeping the house clean. She gets me to my appointments perfectly.

October 22, 2018

By Gloria P_3

I am a current client of this provider

It is mainly the cost. It is a little high. They take care of my mom, so it is good to know that someone is taking care of her needs while she is living independently.

October 10, 2018

By Everett L_1

I am a current client of this provider

I like that the girl who comes understands my brother, she is a good communicator, she provides everything he needs. She is able to enhance his well-being and morale. They make his life easier by doing sponge baths, change his linens, cleaning his room, communicating, speaking to him, and they remind him of his medications.

October 10, 2018

By Lidia K

I am a past client of this provider

They were very professional. The girls that I had were outstanding. I couldn't have done it without them. They were a godsend. I had a lot of things to take care of with family business. They made me feel comfortable leaving. I was assured that my mom was taken care of.

September 19, 2018

By Gerry P

I am a current client of this provider

The group has been very helpful. They've been very polite and have provided a minimum of three hours, which fits our schedule. They help with anything and everything, like the bathing and the dressing that he requires, and that's really helpful.

September 14, 2018

By Cathy N_2

I am a past client of this provider

I liked the person that came in to help. She was very good with parents. I was relaxed while on vacation knowing that somebody was here.

September 04, 2018

By Marjorie C_1

I am a current client of this provider

I've been very happy with the care that they give. They are very helpful.

August 15, 2018

By Douglas M

I am a current client of this provider

The person that takes care of me is a good cook and cleaner. She cooks my breakfast. She gets me up and dresses me.

August 03, 2018

By Linda B

I am a current client of this provider

I really like my caregiver. Our caregiver is kind to my mom. She's very dependable.

July 27, 2018

By Dana T

I am a current client of this provider

The individuals they have sent us have been very knowledgeable, attentive, and have very pleasant personalities. They have been great. They have taken over the day-to-day care of my father.

July 03, 2018

By Linda S

I am a current client of this provider

They have given me some respite.

July 03, 2018

By Floy W

I am a current client of this provider

The caregivers are very responsible and good. They are very caring about my father. I have always had an outstanding response from the office. He looks forward to Mary everyday. It is the height of his time.

June 20, 2018

By Merri G

I am a past client of this provider

They were very flexible with what I needed. Whenever I needed something, they tried to help out. The caregivers were very supportive of what I was going through.

June 08, 2018

By Gary M_5

I am a current client of this provider

They've been very efficient and they give good care. I'm satisfied with them. It gives me time to go to the doctor myself when the caregiver is in the house with my husband. I can run the errands that I need to do.

June 08, 2018

By Elaine J

I am a past client of this provider

I can talk to them about what I need, but they send out the exact opposite. It's very hard to find a male caregiver. He didn't know what he was doing.

June 08, 2018

By Joseph S

I am a current client of this provider

The first lady met our satisfaction, but the second lady we've had has not been as good. I would like more consistency. At this point, I feel like I wouldn't recommend them, but that could change with more experience. The impact is very positive, especially with the first lady that came. The first lady was good and washed her hair and played games with her. The first lady just disappeared. Tiffany called to tell me they were sending a new person. The second lady is satisfactory, but I want her to get my wife walking and moving about.

June 08, 2018

By Melba B

I am a past client of this provider

They are very flexible about the hours. We had people come for two hours instead of four and most agencies won't do that. My loved one did not like having a stranger taking care of her. She would rather have family take care of her, but they still had a good impact.

June 04, 2018

By Selma F

I am a current client of this provider

They are right on time and they service my husband well. It's important for me to trust them. I can trust them so I can leave the house and run errands.

June 04, 2018

By Francis J_2

I am a past client of this provider

Our caregiver was very experienced and did everything that was on the papers to do. The services gave me time to do other things I normally would not be able to do.

June 04, 2018

By Susan S

I am a current client of this provider

The caregivers are consistent, courteous, compassionate, and caring. They are on time and do what they are suppose to do. They are good about following through and matching. They know me and my particular needs. They take care of my daily needs. Before that, they did personal care. They are a good company.

June 04, 2018

By Alyce H

I am a past client of this provider

They were really good about calling ahead and letting me know that they were coming. If I had any questions, they explained the answers to me.

June 04, 2018

By Rod N

I am a current client of this provider

I like that they are pretty contentious about providing people when I need them. I haven't always been happy with some of the caregivers but that is with all home care agencies. It helps keep my father occupied. He is still strong physically and can be a liability to other residents and staff. Having someone with him a good bulk of the day alleviates my time and protects my father and other residents.

May 31, 2018

By Paul H_2

I am a current client of this provider

They made my mother smile. The administrative staff is wonderful. They were on time, friendly, and knowledgeable.

May 25, 2018

By Linda B

I am a current client of this provider

I have good care through them. They try hard to find who needs the care. They provided good care by having someone who is interested in me and who can help me.

May 14, 2018

By Al M

I am a current client of this provider

We haven't had any consistency in the caregivers. We are getting a new person today. This will be their last opportunity they keep my business. I was providing my loved one with 24/7 care and now I have periods of time to break away and do other things.

May 07, 2018

By Josephine D

I am a current client of this provider

They are good about providing someone to come for my mother, but their communication and follow up has been a little bit of a problem. The caregiver needs to be a little more concerned about taking over if my loved one wants to do something that will be harmful to her. She is a fall risk, and she is forgetful. They need to make sure that she doesn't fall and doesn't make bad choices on her own. The caregivers are still allowing my mother to be at risk for a fall when she walks. The caregivers need to remind her of things that she needs to do because my mom is forgetful.

May 07, 2018

By Diane P_5

I am a current client of this provider

I like that they have sent me the most wonderful caregiver in the whole world. She does things for me that I cannot do anymore. I am disabled myself, and garbage day is hard for me. She comes in and does that for me, and it has really made my life easier.

May 04, 2018

By Barbara D_11

I am a current client of this provider

I appreciate that they're willing to help me and come to me. I have liked that they're willing to come out to me, regardless of whether or not I'm scheduled.

May 04, 2018

By Julie P

I am a current client of this provider

The best thing about them is that I always get a real person on the other end of the line whenever I call, and I can call 24 hours a day! They make a huge impact on our lives. I don't have to be concerned about my mother-in-law falling now, and she is actually eating better now.

May 03, 2018

By Cheryl P

I am a past client of this provider

I think that the intake person was awesome. The communication was very good between the office and scheduling. Everyone was very helpful. We needed someone to be with my father while we were at work. It gave us comport to know that he was not home alone. For the work they did, it was very pricey and that was disturbing for my father. They did give him baths and feed him and things like that.

May 03, 2018

By Cyndy P

I am a current client of this provider

I like their flexibility in scheduling. It is an adjustment to have them in our home and we are trying to adjust. It is hard having someone helping. It relives a burden off of my husband and I to take weekends and nights off. It allows me to go to work.

May 03, 2018

By Lonte R

I am a current client of this provider

I like the quality of the home care providers. They do a very good job. The caregivers help me get to my dialysis and fix meals for me.

April 23, 2018

By Sylvia L

I am a current client of this provider

They are dependable, came on time, and reliable. I had to go to the DMV and I didn't have any way to get there, so they took me.

April 20, 2018

By Susan N

I am a current client of this provider

They are very conscientious about getting back to me and working with me. The household chores and being able to take them to their doctor appointments have been very helpful.

April 18, 2018

By Sanford D

I am a current client of this provider

There is no follow through, they try to control what I do too much, and I am put on hold so that I can't get someone here to train until the next week. I've paid for this service for thirty years, but they keep telling me to pay for different things. There needs to be a positive attitude from the staff. They should also ask what I want instead of telling me. There also needs to be clarification on the billing. They keep trying to change what is covered.

April 17, 2018

By judy m

I am a current client of this provider

Overall, I think that they are a pretty good company. Most of their people are pretty well trained. One time I needed them and they weren't able to give me any help because they didn't have any people. Maybe they are short on staff and need more help.

April 13, 2018

By Betty G_8

I am a current client of this provider

I already have recommended them. I think they are very professional and concerned about the caregivers they send to my home. They take advice regarding what we are looking for, and I think they do a great job. We have found someone we really like. It isn't the first time we've used an agency.

April 06, 2018

By Sandra S

I am a past client of this provider

I found that the healthcare workers were quite competent and timely. They cleaned the house, they assisted me and helped me get in and out of the shower, and took care of cleaning up after me. I live alone and really needed the help.

April 06, 2018

By Marilyn H

I am a past client of this provider

When anything came up, ApexCare was very accommodating. When they indicated to me that they were going to change companions for my mother, they did their best to find a good fit. They listened to what I needed and were able to meet that need. My mother was in memory care, and we just wanted somebody to spend time with her because my sister and I could only get there a couple of hours a week. It gave me peace of mind that my mother had an additional visitor.

April 05, 2018

By Everett L

I am a current client of this provider

They are reliable if something happens, they call me up immediately and tell us if a caregiver is not coming, and they send us a substitute. The workers here not only provide personal services, but they are good listeners and communicators with my brother.

April 04, 2018

By Paul Lee C

I am a current client of this provider

So far, they have been very good. We like the caregiver we have right now. They're very helpful, especially to my wife. They seem to know what to do, and they do it.

April 03, 2018

By Roberta R

I am a current client of this provider

I am just very lucky with the girl that they sent. The first one did not work out, but then they sent me my current one. My caregiver cooks my meals, puts some in the freezer for when she is not here, and she is a wonderful cook.

April 03, 2018

By William N_2

I am a current client of this provider

The people that they have brought out have been excellent in some cases. I am able to go out and do my errands and go to doctor's appointments, which I couldn't do before.

April 03, 2018

By Rebecca B

I am a current client of this provider

They are easy to communicate with. Sometimes when the schedule changes it can be a mix up, but that is not always ApexCare's fault. My daughters go to college, and they require things that need strength, and the caregivers help them with that and eases my mind.

March 20, 2018

By Connie F

I am a current client of this provider

Part of this is our unique situation, but part of it is that some of the personnel don't really have their heart in it and they are a little rough. We've been having a hard time recently. They need to send people who are more invested.

March 16, 2018

By Jennifer N

I am a current client of this provider

The main caregiver is awesome with my loved one. She is good with him and knows how to encourage him. Because they are here, it allows us to go to work.

March 14, 2018

By Everett D

I am a current client of this provider

The caregiver that comes in seems nice. They help me get away when I need my time off.

March 07, 2018

By Carla H

I am a current client of this provider

We've had wonderful caregivers They work hard to match the caregiver with my loved one's personality. They're professional and very dedicated. I couldn't manage without the caregivers. I know that there's always somebody that I can trust to manage things well.

March 07, 2018

By Anonymous

I am a current client of this provider

I am just really picky, and they do not seem to have the education that the others have. I would feel better if they were better qualified to care for me. They helped my loved one out a fair amount. They were just adequate at this, though.

March 06, 2018

By Marjorie C

I am a current client of this provider

I have been very satisfied with the caregiver coming to help me. The things that I can't do well by myself, my caregiver helps me with. They told me if I wasn't satisfied, I could let them know and they would send somebody else. I think that the services make my life easier because daily tasks are hard to do.

March 06, 2018

By Anonymous

I am a current client of this provider

I have had some issues with the scheduling, but sometimes, they are not quite prepared to have people brought to our house that we know or have had before. They always shuffle people around a lot which is a little bit frustrating. I would like it if the company could be a little bit more transparent with me. I like the people who come, and they have been very helpful.

March 05, 2018

By Catherine B_6

I am a current client of this provider

They are clear on their communication with me and are able to find caregivers. They seem to be attentive.

March 05, 2018

By Gladys M

I am a current client of this provider

I've been happy with them because there have been a few caregivers that have been really good. The caregivers are right there, and I'm happy with what they do for me and my wife.

March 05, 2018

By Marlene S

I am a current client of this provider

I just had a good experience with them. I've had consistent caregivers, and if they can't make it, they get somebody to fill in. They take me to doctors' appointments and help me around the house with things I'm not able to do.

March 05, 2018

By David O_7

I am a current client of this provider

I can reach them anytime I have a problem. When we had problems with some caregivers, they had somebody new the next working day. I can run errands without worrying about my wife.

February 14, 2018

By Tom S

I am a current client of this provider

They're on time and they're very conscientious. They follow me with my wheelchair when I go for a walk, and they help with fixing my meals. They're good about helping with some general things too.

February 13, 2018

By Marcia C

I am a current client of this provider

I like using them because they work with me. If my loved one does not match the caregiver they find someone that does. It is nice they try to match the caregivers. I do not get stuck with people my loved one does not like.

February 05, 2018

By Karen R

I am a current client of this provider

The case manager is just top notch. The office staff has been there for us the minute that we needed something. We have 24 hour care. Our main gal is like the sister from another mother to me. She has been my rock and friend through all of this. She has an amazing connection with my parents.

January 16, 2018

By Jim L_6

I am a past client of this provider

In the future, I would definitely consider it again for myself when I can live at home again. They are very good and helpful. They were very helpful, and the caregivers were very good. In a couple instances, I had to go to the bank or pharmacy, and they drove me. They also cooked some meals for me too.

January 03, 2018

By Faye E

I am a current client of this provider

I haven't had any problems with any of them, except for one. She sat in the kitchen and talked on her phone. I didn't say anything for a while. I never did. I turned her in. She kept talking on the phone all of the time. Otherwise, she was perfect at everything she did. I said something to her about the vacuum and she said she had vacuumed two days ago. They've been really good if somebody calls in. It has helped me a lot. They call me and tell me that so and so's not going to be here and they say who's going to come out, and if they can't find someone, they call me again and try to get someone else.

January 03, 2018

By Walt B

I am a current client of this provider

The person I deal with is on time every time. My mom's on hospice and they didn't expect her to live a month, but it's been going on for over a year.

January 03, 2018

By Susan S

I am a current client of this provider

The aide that I've had could not be better. I had had two other aides that were very good, but they moved on to various jobs. I needed someone who would be able to walk with me after rehab, and she's fantastic. She's very easy to be around, anticipates needs, and doesn't need a lot of direction. They're very helpful. I am much more independent now, and my care has changed over the years because my independence has changed.

January 03, 2018

By Curtis L

I am a past client of this provider

At the time when I called them, they weren't recommended to me, but they did what I asked them to do. I was satisfied. It helped the family members who were providing the care and gave them a break from the daily grind.

January 03, 2018

By Henry M_1

I am a current client of this provider

They are efficient and they include me in decision making. The services are a tremendous relief and give me time for myself because my loved one cannot be alone.

January 03, 2018

By Gloria P

I am a current client of this provider

They could provide more consistent caregivers. I think just companionship is what helps. My mom has dementia and there's a strong emotional component to it, and supporting her and providing her a happy environment has made a big impact.

January 03, 2018

By Floy W

I am a current client of this provider

They are friendly and they have wonderful, proactive caregivers. They make my life better because they care for my father and it gives me an opportunity to have a breath. I can leave and I know he is in good hands.

December 22, 2017

By Selma F

I am a current client of this provider

I would say that the experience I have had has been very good and I have had no problems at all. The caregivers allow me to be away from the house for 6 hours, which is wonderful, and they have been excellent.

December 12, 2017

By Jeanne M_6

I am a current client of this provider

ApexCare is on time, the person they send is efficient, caring, and we are happy with their interaction with my relative. Bathing and personal care has been made much easier. We have been able to do some cleaning we haven't been able to get to.

December 08, 2017

By Regina K

I am a current client of this provider

ApexCare provides great services. ApexCare has made life easier by exceeding my expectations.

December 05, 2017

By Kathleen G

I am a past client of this provider

ApexCare is very responsive, and the care provided is excellent. ApexCare made my life easier by providing reliable care as needed for my mother.

December 05, 2017

By Jeannie F

I am a current client of this provider

I would recommend ApexCare because they've been dependable and if there's an issue, they respond quickly. They're just on top of things. ApexCare does the best they can. They're very proactive with what needs to be done in my parents' house, and I think they've done a good job.

December 04, 2017

By Laloni R

I am a current client of this provider

ApexCare does a good job, and I have been satisfied with all of the caregivers who have come out. We need ApexCare, and they provide care so that I don't have to worry when my mother-in-law's personal live-in caregiver can't make it.

December 04, 2017

By William "Bill" M

I am a past client of this provider

ApexCare was a very considerate company. ApexCare made my life easier by having caregivers to help my husband with anything that he needed at the time. They informed me of everything that was going on.

December 04, 2017

By Rod N

I am a current client of this provider

ApexCare is convenient. They can provide care immediately for a lot of different situations. ApexCare makes my life easier because if it wasn't for the help of caregivers it would be my time used to take care of my father.

December 04, 2017

By Mike D

I am a past client of this provider

We went through several agencies and ApexCare is the agency that found someone that could lift my husband. ApexCare wasn't around very long. ApexCare allowed me to work. I was the primary caregiver for my loved one. ApexCare had to feed my husband and take him to the bathroom.

December 04, 2017

By Elizabeth C_7

I am a current client of this provider

ApexCare is good, and that I like the caregiver that comes to my house because she is very nice to talk to, and does her job well. ApexCare has made my life easier because it is nice to have someone, and I am glad that I am better and can do a lot of things with them. It is nice to have someone around for me.

December 04, 2017

By Merri G

I am a current client of this provider

ApexCare seemed well selected for their skills. (Possible discharge interview.) I had broken my legs, so I couldn't vacuum, but the caregivers helped with that. My caregivers were very supportive of me.

November 28, 2017

By Anthony C_2

I am a current client of this provider

ApexCare does pretty good at case management. ApexCare's services are helpful to my mother because she is about to burn out. They convinced my parents that the services would make a difference, and they have.

November 27, 2017

By Michael W

I am a past client of this provider

ApexCare did not have great personnel. It started to make me worry about leaving my son in their care.

November 22, 2017

By Diane P_6

I am a current client of this provider

ApexCare sends classy caregivers to my home. ApexCare significantly impacts my life because I am able to get out and go shopping and do chores outside the home I wasn't able to do before.

November 20, 2017

By Corinne M

I am a past client of this provider

ApexCare is good, but expensive. ApexCare gave us some welcomed relief.

November 20, 2017

By Addie M

I am a current client of this provider

I can trust ApexCare's employees. I don't have to worry about my family member as much. ApexCare is good about fixing food.

November 20, 2017

By Patricia "Pat" C

I am a current client of this provider

ApexCare is prompt and polite with their services. ApexCare is here to do things for me that I can not do anymore.

October 27, 2017

By Marilyn H_9

I am a current client of this provider

ApexCare provides a caregiver for my mother to have as a companion which is good for her. My mother's services allow me to have time to do things that I need to do while my mother is being taken care of by caregivers.

October 26, 2017

By Anonymous_1557

I am a current client of this provider

ApexCare has been able to provide the services that I need. The caregivers from ApexCare help me get my shoes on and button my shirts. They help me in the shower.

October 26, 2017

By Julie P_3

I am a current client of this provider

ApexCare has been awesome. They are very good at communicating with me. They were willing to work with me, and they are flexible in their scheduling. I can call them whenever. The caregivers from ApexCare take care of my mother-in-law. They will take her to her appointments and they make sure that she's safe.

October 24, 2017

By Anonymous_1556

I am a current client of this provider

ApexCare sends outstanding caregivers. They are an easy company to work with. ApexCare helps me get sleep at night because we have them come when we want them.

October 23, 2017

By Dan R_3

I am a past client of this provider

I had absolutely no problems with ApexCare. ApexCare took the burden of care off of me.

October 23, 2017

By Lonte R_1

I am a current client of this provider

ApexCare has great personnel. ApexCare has helped me to cook, clean, and do many things.

October 11, 2017

By Barbara R_19

I am a current client of this provider

I would recommend ApexCare because I like the caregiver I have. They are knowledgeable and know what I need and takes care of everything. ApexCare has made my life easier because I know there is a place to stay and someone to meet my needs.

October 11, 2017

By William N_3

I am a current client of this provider

ApexCare has wonderful caregivers. However, some assistants are very irregular. The care from ApexCare is critical for my husband.

December 06, 2016

By Elizabeth772758

I am a current client of this provider

I have been using ApexCare IHC since last October. They provide care every day for about 7 hours and 3 hours on Sunday. Most of my caregivers are excellent. They are very responsive to anything I ask.
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About ApexCare

ApexCare is an in-home care provider serving Sacramento, California and the surrounding area. ApexCare offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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