Home Care Assistance - Alamo, CA

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81 Reviews
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Home Care Assistance - Alamo, CA (800) 973-1841
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Reviews of Home Care Assistance - Alamo, CA

81 Reviews Write a review

Home Care Reviews for Home Care Assistance - Alamo, CA

June 26, 2018

By Larry L_4

I am a current client of this provider

I would recommend them because of their responsiveness. I have confidence that my aunt is going to be taken care of properly.

June 25, 2018

By Warren J_1

I am a current client of this provider

They can provide emergency after hours if you need help. They help me get around because I have to use a walker.

June 22, 2018

By Thalia C_1

I am a current client of this provider

The people I have working are very loyal and very excellent to work with. The girls are highly organized among themselves, and keep the program easy to follow. Everyone knows what their jobs are. They enjoy their time here. We have a pleasant time when the caregivers come and go.

June 21, 2018

By Steve W_4

I am a current client of this provider

They have good coordination to make sure we get the coverage we need. They make meals, shower her, and get her dressed. They need to do a better job of preparing meals.

June 21, 2018

By Larry G_2

I am a current client of this provider

I would recommend someone depending on their needs, but if they needed more than four hours, I would highly recommended them. Everything has gone smoothly, and the services have been incredible. It is just once a week, but they take care of a necessary need that my wife has.

June 21, 2018

By Anonymous_1039

I am a current client of this provider

I really like the individual caregivers. They are very accommodating, kind, and committed to my loved one's care. I have been pleased with them. Every time I go, they are well-groomed. My loved one could not live alone. It takes great deal of strain off of me because I don't live there.

June 20, 2018

By Peggy D_1

I am a current client of this provider

They follow up with me and everything is good in general. The only negative I have had is with the billing. They have a very difficult time contacting our insurance. They have been very good at keeping me notified with scheduling and the quality of care is excellent.

June 13, 2018

By Gary H_3

I am a current client of this provider

I like that there is a backup for the people that come. They are willing to do basic stuff around the house as well as the care. Sometimes they send people who can't drive, and that is limiting on how we can use them.

June 06, 2018

By Renee G_2

I am a current client of this provider

The workers are professional, they do their job, and their supervision is professional. We've been happy with them. They relieve me of being constantly taking care of my wife. The women that have come to my home to work have been excellent.

May 31, 2018

By Debra G_1

I am a current client of this provider

They're very helpful, I don't have to sign a contract, and they come as soon as you need them. She helps with what I can't do because my arm is in a sling.

May 24, 2018

By Elvera M_2

I am a current client of this provider

They have some good caregivers and they let us know when things are changing a little bit. They seem to care about my loved one. However, we did have some issues where the care manager didn't quite take ownership over things and was asking us for things that they should have been doing. She needs someone with her all the time, and the caregivers are kind as they help her.

May 23, 2018

By James "Jim" K

I am a current client of this provider

They are reliable, and the person that is here is a caring and dependable person. I can go about my business and know my father is well cared for. My father is also happy.

May 21, 2018

By Melvin M

I am a current client of this provider

I like that some of the staff appear quite well-trained. I appreciate the watch over my drug routine to make sure I'm following it.

May 14, 2018

By Mervyn H_1

I am a current client of this provider

They are very accommodating and willing to work with me. They are very suggestive for me to get out since I'm stressed. They tell me to get out and relax so they can take care of my husband.

May 10, 2018

By Barbara "Bobbie" C

I am a current client of this provider

They are able to always show up for me. I don't feel like I utilize them. The ones that I have do not speak that much English. They do what I tell them to do, but some of them do not take initiative.

May 08, 2018

By Janet D_2

I am a current client of this provider

I like the quality of the help that I received. We have the service so that I can get out of the house and get stuff done. I have peace of mind as I go out of the house so that I can get stuff done.

May 07, 2018

By Diane B_12

I am a current client of this provider

It seems to be very well-organized and taken care of. They found the right caregiver that meets our expectations. My wife suffers from depression, and the current caregiver has helped with getting her out into the world.

May 07, 2018

By Steve A_1

I am a current client of this provider

The care managers were personable, clear, and good representatives of the company. The caregivers fit very nicely. I am very happy with them. Instead of two hands, there are four hands to help my husband. He has Lou Gehrig's disease, and it frees me up sometimes.

April 27, 2018

By Darryl B_1

I am a current client of this provider

Everyone is on time, they are helpful and supportive. They are a good company and are willing to do whatever is necessary. They take care of all the things that I can't get to. They've helped me with bathing, toileting, dressing and food preperation.

April 20, 2018

By Dagmar C_1

I am a current client of this provider

I think that it is very nice. We have had a very good experience with them. We have two different caregivers that are both very good. My wife is a little upset at times because we are not used to having people in the house.

April 17, 2018

By Bob S_2

I am a current client of this provider

The people that they have provided us are outstanding. The caregivers do everything we need and are very pleasant. The caregiver goes out of her way to make things a lot easier for us. I need physical therapy, and they are very adamant about making me do it, which is very helpful.

April 11, 2018

By Ron W_1

I am a current client of this provider

The home care person that we have now and the two that we've had before have been extremely adept at seeing his needs and helping him achieve them. He's recovering and is able to walk with a walker. They're able to work with him and the physical therapist. I can go ahead and have a pretty normal day, but I don't have to do the extra things of assisting him in his needs, especially in the morning. After the morning, we're able to have a pretty normal day.

April 09, 2018

By Mary G_1

I am a current client of this provider

They've always made sure we had someone here for the days and times that we've agreed to. Most of the caregivers that have come have been very good at doing what they do. Some are better than others. It's given me and my daughter a chance to get our routine stuff done and to do some of the stuff that my loved one used to do.

March 26, 2018

By Sandy A_2

I am a current client of this provider

One of the ladies sent to me was really great. We just clicked because of her personality and sense of humor. They're a big help because I was very sick and they were very attentive.

March 13, 2018

By Sheldon M

I am a current client of this provider

The girl that they are sending out is terrific. It's not making a whole lot of difference because there is only so much a person can do in four hours. The schedule is not flexible at all.

March 06, 2018

By Harold P

I am a current client of this provider

Most of the workers from Home Care Assistance are dependable. I have one really good caregiver, and the ones that are not good do not come back. They help the patient to get up and dressed and to get around.

March 06, 2018

By Alice N_2

I am a current client of this provider

They follow through in making sure that I'm covered for the times that are supposed to be covered. They anticipate my needs. I have someone to help me and I'm not alone in doing what needs to be done.

March 06, 2018

By Gloria K_2

I am a current client of this provider

They are compassionate. She does jobs around the house that I am unable to do.

March 06, 2018

By Martin & Frances J

I am a current client of this provider

They always have someone show up and they are very reliable to have. They allow them to stay in their home and it's helpful to my sister and I who do most of the caregiving.

January 16, 2018

By Liahona C

I am a current client of this provider

I think they are very professional, and when they say they will something, they do it. When they come in, the lady I have is very dependable. I count on it. She comes in and makes sure the house is clean and gets me food.

January 12, 2018

By Johnny Tall

Other

Great place- clean and friendly

January 09, 2018

By Anonymous_239

I am a current client of this provider

I don't think that Home Care Assistance should change caregivers as often. They shouldn't have as many restrictions.

January 08, 2018

By Barbara L_10

I am a current client of this provider

They've been wonderful. There's only been one hiccup, and they addressed it immediately. They go ahead and do things that I don't ask them to do, like laundry and wiping down the refrigerator while I'm asleep. It's really helpful. I can't do anything, so I really depend on them. They're very thoughtful and aware of what my needs are.

December 22, 2017

By Charles "Chuck" S

I am a current client of this provider

A lot of the care providers are very good, and then there's some that are not. There is consistency in the caregivers and the care being provided.

December 11, 2017

By Erin B_1

I am a current client of this provider

Home Care Assistance impressed me because they are very helpful. They come when they say they will and answer any questions that I have. Home Care Assistance helps me the most with exercises.

December 09, 2017

By Anonymous_1318

I am a current client of this provider

Home Care Assistance isn't very consistent if a person wants part-time care. Home Care Assistance could be more consistent with part-time care.

December 09, 2017

By Nancy P_9

I am a current client of this provider

Home Care Assistance does a very good job. I need the services to help with my activities of daily living.

December 09, 2017

By Maitoon A

I am a current client of this provider

I would recommend Home Care Assistance because they are very responsive to my needs. Home Care Assistance listens to us and our needs, they are very accommodating to my mom. If there is a change to the schedule, they are accommodating to that also.

December 06, 2017

By Carmelita E

I am a current client of this provider

About Home Care Assistance I would say that you have to be ready to be confined to the home and some people don't take that very easily. I used to go out walking on my own and all that and now I have to rely on other people to take me out. Home Care Assistance has helped get me back and forth where I need to go, even to doctor's appointments. Otherwise I would have no way of getting out. So I appreciate that.

December 06, 2017

By Renee G_1

I am a current client of this provider

I appreciate the fact that Home Care Assistance was able to find a good match for us. It frees me to do other things that I cannot do because I cannot leave my wife alone.

November 16, 2017

By Mary L_1

I am a current client of this provider

I think they have trouble getting caregivers steadily. It would be better if I had the same person all the time. I'm grateful for Home Care Assistance because I'm having a tough time physically.

November 10, 2017

By Helen D_1

I am a current client of this provider

I would say that Home Care Assistance is nice, the administrators are great, and some of the workers are really good, but some are not so good at all. It kind of depends on the caregiver. Some are very very nice, sweet, helpful, and some are not nice at all.

October 20, 2017

By Heather O_1

I am a current client of this provider

I like the fact that the caregivers are on time, and I like the caregiver that comes and helps me. Her personality is pretty upbeat. I can't take a shower without help, so Home Care Assistance makes it a lot easier.

October 19, 2017

By Mary G_9

I am a current client of this provider

Home Care Assistance is very friendly and helpful. Home Care Assistance has really helped cheer up my mother.

October 12, 2017

By Anonymous_1095

I am a current client of this provider

Home Care Assistance's caregivers are on time and personable. Home Care Assistance is comfortable to have in my home.

October 11, 2017

By Anonymous_180

I am a current client of this provider

Home Care Assistance is good, competent, and reliable. My movement is restricted and Home Care Assistance helps me with many things I can't do right now.

October 09, 2017

By Lilian M_1

I am a current client of this provider

Home Care Assistance has good service. I have been very pleased with all of the people that they have sent me. Home Care Assistance has made my life easier by showing up during the week when we need them in the morning.

September 25, 2017

By Varda G

I am a past client of this provider

Home Care Assistance is very expensive, and because Varda did 24 hour care, it costed her $25,000 per month. The care was invaluable, but they would not let my mother stay with the care unless she had 24 hour care. Home Care Assistance was in-house at the assisted living facility, and it was very handy and easy to work with because we did not have to take her home to care for her.

September 14, 2017

By Anonymous_381

I am a current client of this provider

I would tell a friend that Home Care Assistance is very cooperative and has good people working for them. Home Care Assistance makes my loved one's life easier by being there and helping him out.

September 11, 2017

By Norbert N

I am a current client of this provider

Home Care Assistance have very good workers, fit right into my household, and I'm very happy with them. Home Care Assistance makes my life easier by doing work in the house unexpectedly.

September 08, 2017

By Ron W

I am a current client of this provider

Home Care Assistance provides all of the services that we need, and the people we have had are well trained and have extremely extensive backgrounds in the care we need. We first had caregivers from Home Care Assistance in June and have only had them three or so times. Once we have a particular caregiver for two or three days, they are really tuned in and I can just let go. They don't have to be the hovering angel.

September 08, 2017

By Anonymous_382

I am a current client of this provider

Home Care Assistance was quite prompt when sending someone when we needed help. The only thing that was not so good was that the caregivers were not very consistent. The impact depends on the caregivers that they send to my house. Some of the caregivers are excellent.

September 08, 2017

By Harold P_2

I am a current client of this provider

We get good services from the people we've had from Home Care Assistance. My loved one gets the morning care he needs. It helps him get up and start his day.

September 08, 2017

By Gloria K

I am a current client of this provider

Home Care Assistance cares about me. They are efficient and I like their employees. I only have a caregiver once a week, and she does everything for me that I cannot do.

August 31, 2017

By Suzanne M_1

I am a current client of this provider

Home Care Assistance is professional and thorough, the communication is high, and they are responsive. The caregivers help with cooking, walking, transportation, and housekeeping.

August 23, 2017

By Tom B_1

I am a past client of this provider

Home Care Assistance were excellent, they were the third agency we tried and we were pleased. Home Care Assistance made life better because they sent nice wholesome people and the coordinator was amazing.

August 09, 2017

By Alice A. M

I am a current client of this provider

Home Care Assistance comes and does all the things that I need them to do. I don't drive anymore and the caregiver takes me wherever I want to go.

August 08, 2017

By Sarah D_2

I am a current client of this provider

I would recommend Home Care Assistance because they are professional and reliable. I work for myself and my wife has a regular 9-5 job, so having Home Care Assistance allows us to do our work and have peace of mind that my mother-in-law is being taken care of.

August 08, 2017

By Marian M

I am a current client of this provider

I have requested certain caregivers and Home Care Assistance has been really good at sending the ones I've requested. Some of the caregivers from Home Care Assistance don't really engage my mother in activities. She has Alzheimer's and I think that's an important aspect for her care.

July 31, 2017

By Barb M_3

I am a current client of this provider

Home Care Assistance is pretty good. Home Care Assistance has helped with things I can't do for my sister. It's been great!

July 20, 2017

By William "Rick" C

I am a past client of this provider

Home Care Assistance was perfect and professional. Home Care Assistance made life much easier by helping William with his medication.

July 12, 2017

By Anonymous_497

I am a current client of this provider

I have had to replace several different caregivers because they weren't taking proper care of my loved one. They caregivers weren't attentive to the client's health condition, so I had to take my loved one to get medical help. I had to actually train some of my loved one's caregivers because they didn't know how to turn on lights when they had to walk into the bathroom. One time, my loved one was sick, and so I asked the caregivers to do a couple of tasks to help them, and they waited several hours before they actually did them.

July 12, 2017

By Anonymous_498

I am a current client of this provider

I am very happy with what I have from Home Care Assistance. I have been lucky with my caregivers, but everyone is different. Home Care Assistance is the only way for me to survive.

July 11, 2017

By Joan H_4

I am a current client of this provider

It is very unlikely that I would recommend Home Care Assistance because the caregiver tends to fall asleep during her shifts. The presence of the caregiver allows me to rest.

June 20, 2017

By Masako G

I am a past client of this provider

Home Care Assistance sent us quality caregivers. The caregivers were very compassionate. The caregivers provided companionship and light house cleaning.

June 13, 2017

By Tula G

I am a current client of this provider

Home Care Assistance is the best possible service that you can get. I am able to function because the caregivers from Home Care Assistance came in and took over the care of my relatives for me.

June 12, 2017

By Robert G_6

I am a current client of this provider

I would tell my friends that the introduction with Home Care Assistance was superior, but there is a mix of good caregivers. The services help me with getting well from my hip surgery.

June 09, 2017

By Erma C

I am a current client of this provider

Home Care Assistance provides very good, well-trained caregivers. Home Care Assistance could be more responsive in scheduling people, and communicating about it.

June 09, 2017

By Mary Anne K

I am a current client of this provider

Home Care Assistance tries to help me as much as possible. They provide substitute caregivers when I or the other private caregiver can't come. The caregivers come not knowing the client well, but once they come, they improve.

June 09, 2017

By Joyce C_5

I am a current client of this provider

Home Care Assistance is reasonable. There are things that they do well, and there are things that I have concerns about. The things that I require are slightly unusual. I need somebody from time-to-time on a short notice, so the impact can be low. However, my needs are different than the normal.

June 08, 2017

By Elvera M

I am a current client of this provider

Home Care Assistance can be relied on to communicate with you on how the client is doing and to make sure the client is well taken care of. The services make my job a little easier because I can rely on Home Care Assistance to let me know about the client.

May 26, 2017

By Anonymous_589

I am a past client of this provider

Home Care Assistance is very thorough and timely, and the caregivers are all very sensitive and caring in their approach. The services were a big help because the caregivers were doing things that I was not capable of doing. It was also a comfort that I had someone here who could help look after the client in a caregiving mode of operation that I was not skilled enough to do.

May 11, 2017

By Janet D_3

I am a current client of this provider

I would tell someone that I was fortunate to have someone who is good. If I don't like my caregiver I can request someone else. It's good for me to have someone here when my husband is not here.
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About Home Care Assistance - Alamo, CA

Home Care Assistance, North America's leading provider of in-home senior care, specializes in around the clock live-in care. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method. This Method centers on lifestyle factors in the areas of nutrition, exercise and mental stimulation that contribute to a longer and healthier lifespan, making Home Care Assistance the only senior care solution with an emphasis on healthy longevity. Closely supervised by care managers, our bonded and insured caregivers must pass background and work authorization checks as well as our exclusive psychological screening. They provide companionship and activity, transportation, light housekeeping, meal preparation, help with bathing, dressing and hygiene, medication reminders, safety monitoring and more. We are available 24/7 for service at home, during hospital stays or even in a facility. No long-term service commitment required.


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Home Care Assistance - Alamo, CA

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