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Devoted Guardians

1705 W. Ruby Drive, Suite 107, Tempe, AZ 85284

(800) 558-0653

Verified Partner

4.65

(280 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020, 2024

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Reviews of Devoted Guardians in Tempe, Arizona

4.65

(280 reviews)

    Top rated on Caring.com

    2019, 2020, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Edwin H_3

    5

    May 30, 2024

    I am a current client of this provider

    If we didn't have them, it would be really sad. We needed someone to come help us since I'm often bedridden. They help me dress, clean, and all the other things I'm needing. They have excellent Hoyer lifts too.

    John N_23

    5

    May 30, 2024

    I am a current client of this provider

    They understand what you need. They are very helpful and answer your phone calls.

    Leonid K

    5

    May 28, 2024

    I am a current client of this provider

    I am the caregiver for my dad I have had a positive impact because I am with him all the time, taking good care of him. I really like this agency because they're very caring and very devoted. They're really good.

    Sam O

    5

    May 23, 2024

    I am a current client of this provider

    I like that they have done what I like. I like that they are a good company and have been helpful.

    Ronald S_23

    5

    May 20, 2024

    I am a current client of this provider

    She is amazing and provides my parents with the most compassionate, loving care that could ever be given. They are just amazing.

    Fadheelah A

    5

    May 20, 2024

    I am a current client of this provider

    My mom has been with many agencies. Devoted Guardians responds quicker and if she has problems with the app, they respond right away and resolve the issue. Your manager is good with lots of experience. I try to recommend them to people who are in need of caretakers. The managers and staff do such a good job.

    Princess M

    5

    May 13, 2024

    I am a current client of this provider

    The provider has been able to help with getting oriented. They helped us to get to know other cases. I like how they are always available to talk to.

    Gina S_5

    5

    May 13, 2024

    I am a current client of this provider

    They do everything they need to do. The services are very good.

    Anonymous_1715360517

    4

    May 10, 2024

    I am a past client of this provider

    She did a good job. She cleaned for me. They showed up.

    Andy s

    5

    May 10, 2024

    I am a current client of this provider

    The caregivers are really patient and helpful with working with my mom. The agency is accessible, and they return my calls when I reach out.

    Aridai E

    5

    May 8, 2024

    I am a current client of this provider

    They usually are reachable and available. They're easygoing and not complicated.

    Anonymous_1715161341

    5

    May 8, 2024

    I am a current client of this provider

    They get the caregivers for me. I like that they follow through.

    Ramon H

    5

    May 8, 2024

    I am a current client of this provider

    When I ask them to do something, they do it. I get good service from the people they send me.

    JoAnn M. S

    5

    May 1, 2024

    I am a current client of this provider

    They send qualified people. I like that they work hard to try to find the right caregiver for you.

    Mary-Lynn B

    3

    May 1, 2024

    I am a current client of this provider

    It has changed my life tremendously. They have a lot of turnover with caregivers.

    Estella G_2

    5

    May 1, 2024

    I am a current client of this provider

    It helps my mom with all her physical needs. The caretakers take care of her well.

    Richard N_19

    5

    April 29, 2024

    I am a current client of this provider

    I got cancer and I can't get out of bed. The caregiver has helped the most by being there when I need something. I like that the caregiver is doing her job.

    Judy S_49

    4

    April 25, 2024

    I am a current client of this provider

    I like that they care about their customers. The agency does not offer weekend services. I like that they are reliable.

    Charlene T_3

    5

    April 22, 2024

    I am a current client of this provider

    They have been very helpful to me. They always have an answer to my questions. They are very good at what they do.

    Jodie M_1

    5

    April 22, 2024

    I am a current client of this provider

    They have helped us the most by calling me to let me know who can work when. It has not been one set person yet. I like that they have covered for them in times that I would be at work.

    Stephen G_9

    5

    April 22, 2024

    I am a current client of this provider

    Lucy is one of their best and does everything I ask of her. I like that they provide in-home cleaning.

    Linda L_42

    5

    April 22, 2024

    I am a current client of this provider

    I'm grateful I have their services, It's helped me. My caregiver knows what she is doing.

    Eugene L_3

    4

    April 17, 2024

    I am a past client of this provider

    He was really sick when they came but they did what they could. The caregivers quality of caregivers could be improved.

    Widad S

    5

    April 17, 2024

    I am a current client of this provider

    The service is provided by the caregiver and it has helped her a lot with the activities every day and to pick up groceries. It makes life much easier. We just recently started with them and they are very helpful and accommodating.

    Marisa D

    1

    April 16, 2024

    I am a past client of this provider

    Here is a Company, totally misrepresented by their name. They are neither Devoted, nor Guardians. My experience with them was not only gravely upsetting but also I feel as if I were duped. My 99 year old Mother with dementia was left unattended due to a double no-show. When I finally got home....she was crying.

    Provider Response

    Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and regret that we missed the mark in this instance. We take pride in our response time and are surprised to hear your comments as they differ from the experiences shared by many of our clients. We are committed to ensuring the highest standards and would love the opportunity to discuss your specific concerns and see how we might address them effectively. Please feel free to reach out to us at your earliest convenience. We value your input and hope to have the opportunity to serve you better in the future.

    Anonymous_1712922749

    4

    April 12, 2024

    I am a current client of this provider

    If I didn't have the services I would be in trouble. I'd like to be able to have phone numbers between my caregiver and myself because when they don't come I have to call the company.

    Riley S

    4

    April 11, 2024

    I am a current client of this provider

    I've gotten everything I needed. I've gotten pretty good care.

    Kathryn A_6

    5

    April 11, 2024

    I am a current client of this provider

    The provider helps to provide care for my mother when we can't. I like that the agency is able to work with the hours that we need.

    Patti N

    5

    April 8, 2024

    I am a current client of this provider

    They have helped the most by supplying me with help. They are super about getting me help, and if a girl cancels they replace her right away.

    Trella M

    3

    April 8, 2024

    I am a current client of this provider

    When they do show up, my mom has a good time. They could improve with their communication when someone calls out or is going to be late.

    Margarita M

    5

    April 4, 2024

    I am a current client of this provider

    Our experience has been positive because they notify me about any changes they might have. I like this agency because they answer any of my doubts or concerns, I might have. They always return my call.

    Connie M_15

    3

    April 2, 2024

    I am a current client of this provider

    I would like a steady person who thoroughly cleans, I want it completely clean. Well, I just had multiple caregivers, and I didn't get along well with them and they took more breaks than cleaning.

    Anonymous_1712084243

    4

    April 2, 2024

    I am a current client of this provider

    They have helped me by throwing a party for my caregiver. They communicate well. I like that they answer your questions when you call.

    Yousif E

    5

    April 2, 2024

    I am a current client of this provider

    They have helped us by being on time. I like that they are very good. They are good at reminding us about shifts.

    Steve J_5

    5

    April 2, 2024

    I am a current client of this provider

    I am the caregiver and if I need another caregiver, they're there for me. They always tell me if I need a break or if I need them, they could help me out. I help the client the most with bathing. I like that they're there any time I request something. I also like the technology of clocking in and out. It's made it easy and accessible to others in their staff. Any time I request something, they're there to try to help and walk me through it. They're great employees and they have great service. It's a great agency.

    Marguerite D_3

    5

    April 2, 2024

    I am a current client of this provider

    They call me back when needed. I like that they communicate with me.

    Stacy M_8

    5

    March 28, 2024

    I am a current client of this provider

    She did not have anyone to help her, but now she does. They are very family oriented, and flexible.

    Simona J

    5

    March 27, 2024

    I am a current client of this provider

    They're necessary for us. My stepmother has a lot of issues and needs a lot of help. I like that they're attentive to my stepmother's needs.

    Nancy W_44

    5

    March 27, 2024

    I am a current client of this provider

    They have taken care of me and met my needs. Well, they meet my needs, they do what I need them to do for me.

    Gisela L

    3

    March 25, 2024

    I am a past client of this provider

    Some parts of Devoted didn't speak to other parts. There can be better communication.

    Anonymous_1711378233

    4

    March 25, 2024

    I am a current client of this provider

    They help with my daily routine. They can have good, consistent caregivers.

    Jacques P

    3

    March 14, 2024

    I am a current client of this provider

    I'm in a wheelchair so they do help, but I would like the same person coming every week. I've had several different people here and the one I really liked quit. Anytime there is someone new, I have to go over everything again.

    Marvin G

    4

    March 11, 2024

    I am a current client of this provider

    They do what needs to be done, like cleaning the house and doing my laundry. I think they justified our feelings being professional and they provide our needs promptly.

    Pauline G_6

    4

    March 8, 2024

    I am a current client of this provider

    They help me with everything. She is a good person. They could train their girls better.

    Samuel A_1

    4

    March 7, 2024

    I am a current client of this provider

    The agency is always available. I just kind of started with the agency, but I think they are doing good.

    Anonymous_1709735085

    5

    March 6, 2024

    I am a current client of this provider

    They help him with everything. They help him cook and go to the bathroom. I like that they are professional, and they care about the client.

    Anonymous_1709555599

    4

    March 4, 2024

    I am a current client of this provider

    They help me clean, help me with my food, and just give me companionship. I need people that I can understand. There is a language barrier with a lot of the people.

    Jacque A

    4

    March 4, 2024

    I am a past client of this provider

    It was good having someone there. I would have liked the same girl each time.

    Helen R_15

    5

    February 22, 2024

    I am a current client of this provider

    The impact of the services has been good, and the caregiver is excellent. The services that they provide are good, and they answer the phone when I call.

    Dennis T_3

    5

    February 22, 2024

    I am a current client of this provider

    I am very comfortable with who we have coming out and I feel comfortable leaving him and not feeling cautious. I like that they do what they say they are going to do, and they communicate.

    Mildred M_8

    5

    February 20, 2024

    I am a current client of this provider

    They show up when they say they're going to show up. The caseworker shows up, and they give us resources they provide me. I like their communication, and they offer lots of training if needed. They offer great coverage for substitutes.

    Diana L_16

    5

    February 20, 2024

    I am a current client of this provider

    I only get help twice a month. My experience has been positive, so I've got things from around the world, and she's very gently with my things. She's a good cleaner and she's very calming. I've had good ones. I like this agency because of the help. I need the help.

    Anonymous_1707909877

    5

    February 14, 2024

    I am a current client of this provider

    The provider has helped us the most because it's just been good. We're still getting adjusted. I like this agency because of the convenience of being able to call and schedule.

    Tina M_10

    5

    February 14, 2024

    I am a current client of this provider

    I'm not unhappy with the service at all. I like the fact that I can specifically request what Tina needs in her assistance from Guardians. They are always able to accommodate that. I also like how the personnel are trained in various emergency situations.

    Anonymous_1707764151

    4

    February 12, 2024

    I am a current client of this provider

    They help me with cleaning and cook. They have been having staff quit after working with me.

    Julian N

    5

    February 12, 2024

    I am a current client of this provider

    They have helped the most by providing the care with consistency and I can expect things to be done regularly. I would recommend them because of the level of care and attention that I have received.

    Rachel Y_1

    5

    February 9, 2024

    I am a current client of this provider

    She helps with cleaning and with laundry. I like that they are nice people.

    Marilyn L_12

    5

    February 7, 2024

    I am a past client of this provider

    They took her to an appointment. They were there when they needed her. I like that they were on time. They were polite and kind with the resident.

    Lawrence P_2

    5

    February 7, 2024

    I am a current client of this provider

    They have helped me build confidence and independence. I like the caregivers.

    Kevin S_7

    5

    February 2, 2024

    I am a current client of this provider

    They clean my house. They are professional.

    Sylvia T_2

    4

    February 2, 2024

    I am a current client of this provider

    They could not have a greater impact on life. My hours have been cut back from 4 to 2. My caregiver is just wonderful.

    Evelyn D_8

    5

    February 2, 2024

    I am a current client of this provider

    It is easier for me to function with their help. They provide excellent care for me.

    Anonymous_1706799595

    5

    February 1, 2024

    I am a current client of this provider

    I like that they are here all of the time. I like that they have been very helpful.

    Roza S_1

    5

    February 1, 2024

    I am a current client of this provider

    Everything they do is perfect. They help with everything. They're perfect. I like everything about them. They are very professional.

    Louise C_6

    5

    February 1, 2024

    I am a current client of this provider

    I like that it goes beyond the cleaning of the house. I like that they come to my house and take care of things that I need to be taken care of.

    Anonymous_1706609484

    5

    January 30, 2024

    I am a current client of this provider

    They are very responsive if I have a question. I like that it is really simple.

    Rachel P_7

    1

    January 27, 2024

    I am a current client of this provider

    They stress her out. They need to know what they job is and have more patience with her. Speak the same language as her. They need to find people who can communicate better with her. They don't know how to mop or clean.

    John G_58

    2

    January 27, 2024

    I am a current client of this provider

    They could make my life easier by getting me somebody steady and I don't have to teach them everything. I don't like the changing of people.

    Janet S_33

    5

    January 26, 2024

    I am a current client of this provider

    The caregivers they gave me. The caregivers they send out here are really good thorough and fast at what she does.

    Elouise O

    5

    January 26, 2024

    I am a current client of this provider

    The provider has helped the most by being there, being supportive, and allowing where possible independence. I like the collaboration and compassion they have to improve quality of life.

    Richard V_9

    3

    January 19, 2024

    I am a current client of this provider

    They could try to help me clean out my dressers and drawers so we can empty them out and make other things fit. I'm getting the little bit of help that I can, but I wish I could get more.

    Anonymous_1705510039

    3

    January 17, 2024

    I am a current client of this provider

    The help is fine, the staff just needs more communication. They could have more communication. They can let me know sooner sometimes if someone is going to come out. They call me at the last minute at times.

    Gretchen S_3

    5

    January 17, 2024

    I am a current client of this provider

    It's made a tremendous difference, I don't know what I would do without them. They do a wonderful job. They clean well, they do everything I need, and they volunteer to do things that they see around the house.

    Rabeea J

    5

    January 11, 2024

    I am a current client of this provider

    Whatever I need, they are there to help with. I like it because of the good customer service and when I need anything, they are there for me.

    Jakleen E

    5

    January 10, 2024

    I am a current client of this provider

    They do her laundry and cook for her. They are very helpful whenever I call them.

    Byron J

    5

    January 9, 2024

    I am a current client of this provider

    They got me back on my feet. The lady that comes to my house helps me a whole lot.

    Salem I

    5

    January 9, 2024

    I am a current client of this provider

    They ask about him, they make appointments every 3 months and come on time and check to see if he has any problems with their help or medication. They take care of him. They are very flexible, takes care of the clients, and keeps on track with them.

    Quience W

    4

    January 9, 2024

    I am a current client of this provider

    They make sure she has everything that she needs. They are helpful.

    Anonymous_1704276357

    4

    January 3, 2024

    I am a current client of this provider

    The provider has helped by giving my husband a shower. I like this agency because they help me out a lot.

    Stanley K_3

    4

    December 27, 2023

    I am a current client of this provider

    Stanley is 87 and declining quickly and devoted guardians has helped feed him, change him and everything he needs in his daily. I am very happy with devoted guardians, they are not perfect, but they are helping out quite a bit.

    Anonymous_1703184011

    5

    December 21, 2023

    I am a current client of this provider

    The provider does a lot of things that I can't do right now. I like that the agency is great at helping me.

    Enedina V

    5

    December 21, 2023

    I am a current client of this provider

    The provider helped me the most by getting things done when we call in. I like that the agency is on top of it.

    Vanburen E

    5

    December 21, 2023

    I am a current client of this provider

    I am usually here but them being here has been helpful. I like that their caregivers are good.

    Daniel & Sheri S

    5

    December 21, 2023

    I am a current client of this provider

    My caregiver stayed with me 24/7 throughout the week after my husband passed. I like the fact that if your normal caregiver can't come they will schedule it out and communicate with you and provide one for you

    Vitya M

    5

    December 21, 2023

    I am a current client of this provider

    They are willing to help with everything from cleaning to cooking. There are wonderful people in this company.

    Maria V_7

    5

    December 20, 2023

    I am a current client of this provider

    It actually more control compared to the other agencies. It is simpler and to the point. They way they help, I see them put the effort on the people.

    Mariam S_1

    5

    December 18, 2023

    I am a current client of this provider

    They are a very easygoing agency, were comfortable with them. They answer anytime we call them. They are available.

    Wilson K

    4

    December 15, 2023

    I am a current client of this provider

    They send a nice caregiver, do everything, and ask for information about the husband. They are somebody to visit all the time, every month to write a report, and very good at answering.

    Rita a

    5

    December 7, 2023

    I am a current client of this provider

    If I have any questions, she answers me and is understanding. They are a good agency, they understand, and they are there for us.

    Jolene J_1

    4

    December 7, 2023

    I am a current client of this provider

    They clean my clothes every time they come and they do everything I can not for myself. She does stuff out the blue. She cares for me while walk and are out of the house because I have leg problems. They keep on going and have a lot of energy.

    Milena E

    5

    December 7, 2023

    I am a current client of this provider

    They drive her to doctors' appointments and the pharmacy. I feel like they are easy to work with. The clocking in and out has made it easier.

    Nadia M

    5

    December 5, 2023

    I am a current client of this provider

    I like being able to assist my husband myself. They are quick to attend to any questions and are really good with checkups.

    Asmar M

    5

    December 5, 2023

    I am a current client of this provider

    They have a lot of offers, and they are helpful, they understand your situation. I like that when I call them, they are quick to respond.

    Aloma E

    5

    December 5, 2023

    I am a current client of this provider

    It is convenient and my mom is able to do things more with the help from the caregiving. They are very trusting, on time, and accurate from the start.

    Lorraine L_7

    4

    November 29, 2023

    I am a current client of this provider

    It is not imperative to her life yet, but it is helpful. They seem to be meeting my mother's needs and she is happy with it.

    Eddie M_4

    5

    November 28, 2023

    I am a current client of this provider

    They are accommodating. They are giving us time to fix our schedule.

    Genevieve S_1

    5

    November 22, 2023

    I am a current client of this provider

    They've helped by doing a little extra if needed. I like that they have concern for me.

    Christopher G_9

    5

    November 22, 2023

    I am a current client of this provider

    The agency finds the best caregivers, when I call they have professionalism. The agency always does an excellent being caregivers.

    Herbert E

    5

    November 18, 2023

    I am a current client of this provider

    They let me know the verification of caregivers. I really like their communication.

    Connie C_18

    5

    November 17, 2023

    I am a current client of this provider

    They have made my life easier by transferring me. I like how they have good caregivers.

    Patricia G_27

    5

    November 17, 2023

    I am a current client of this provider

    I am always in bed and the caregiver come to help me a lot. They are able to do things for me and keep their act together.

    Linda H_65

    4

    November 17, 2023

    I am a current client of this provider

    They have been on time and on schedule. They could provide better training for their caregivers.

    Ryva E

    3

    November 16, 2023

    I am a current client of this provider

    We are already too sick to help with much, and I don't know any other agency either, so that makes it difficult. They have a very bad system for checking in, they ask too many questions about things.

    William B_39

    5

    November 15, 2023

    I am a current client of this provider

    They have helped the most with showering. I would recommend them because the trainings I have been to have been helpful.

    Bonnie G_10

    5

    November 13, 2023

    I am a current client of this provider

    I like that they show up and take care of me throughout the day. They always have caregivers available to me.

    Basela K

    4

    November 9, 2023

    I am a current client of this provider

    They just need more time to build more rapport. They are a very accountable company.

    David W_35

    4

    November 3, 2023

    I am a current client of this provider

    I've only used them a couple of times. I've used them when I've needed to travel outside the place I live. They send caregivers to go with me to places occasionally. I would recommend them because they have attentive and professional caregivers that really care about their client.

    Leveta W

    5

    November 3, 2023

    I am a current client of this provider

    They have taken care of it if my caregiver cannot make it. They sent me an excellent caregiver and I love her.

    Kilisitina F

    4

    November 3, 2023

    I am a current client of this provider

    The caregiver always asks for more things to do to fulfill the hours that she provides. I'm pretty happy with them. I have a regular caregiver, and she pretty much knows what to do.

    Anonymous_7657

    5

    November 3, 2023

    I am a current client of this provider

    They give us help with everything around the house and with shopping. They are taking care of their clients, and they are quick to respond to anything we ever need.

    Vincent S_2

    5

    October 27, 2023

    I am a current client of this provider

    She helps me a lot. I have nothing but good caregivers.

    Dennis A_5

    5

    October 27, 2023

    I am a current client of this provider

    They have helped me out because I only have one leg. They help me with all of my daily living needs. I like the way they come and help me out.

    Anonymous_7619

    4

    October 26, 2023

    I am a current client of this provider

    It has been good, and it makes it easy because I am there in his house most of the time. Just with communication. When we communicate with them, we want it to be as soon as possible.

    George S_29

    5

    October 26, 2023

    I am a current client of this provider

    I like all the services provided. They are a small family business and are always available to reach.

    Allison N

    5

    October 26, 2023

    I am a current client of this provider

    They make my life easier by having a caregiver to take care of her. I think they are very good. The girl that we have went with Devoted Guardians because of us. We found her ourselves. They seem very nice.

    Kathy S_51

    5

    October 26, 2023

    I am a past client of this provider

    She took such good care of her, it freed up my hands. I also wasn't worried about my mother receiving good care. I liked the quality of care that was give n by the person that they sent here. She was excellent.

    Deborah M_21

    5

    October 26, 2023

    I am a current client of this provider

    I don't know what I'd do without them. They help me with cleaning and getting groceries when I have an illness. I've been with them for years; I've never had any problems and their service has been excellent.

    Aria R

    5

    October 26, 2023

    I am a current client of this provider

    They are always there to answer any questions. Everything is good with them. They are always there to help you.

    William G_24

    5

    October 25, 2023

    I am a current client of this provider

    William is an amputee. He's in a wheelchair. His daily life is kinda rough. His caregivers help him a lot with that and by engaging with him. I like their caregivers. They're wonderful.

    Amelia A_1

    5

    October 24, 2023

    I am a current client of this provider

    They just help us in cleaning the house. They are always calling us and checking on us.

    Graham T

    4

    October 18, 2023

    I am a current client of this provider

    The time they are here, they improve his quality of life. They could do more help in the house. Most of the caregivers are efficient and pleasant.

    Saadi J

    5

    October 11, 2023

    I am a current client of this provider

    They always call and ask how my dad's doing. I like that they are friendly.

    Phillip F_3

    5

    October 10, 2023

    I am a current client of this provider

    They meet all of my wife's needs as an employee and resolve any issues we may have. They're very responsive. I would recommend them because they are high class and have great communication. They meet all of our needs.

    John K_62

    5

    October 10, 2023

    I am a current client of this provider

    He's happy with everything I do. They're easy to get a hold of if you have any questions.

    Anonymous_7640

    4

    October 5, 2023

    I am a past client of this provider

    They helped with my showering and dressing. If they can afford it, I will recommend them. They did give me excellent care.

    Anisa A

    5

    September 28, 2023

    I am a current client of this provider

    They are always asking about my mom and if I need anything. They are very nice and kind, and they help with everything.

    Nina F

    5

    September 28, 2023

    I am a current client of this provider

    They come and take my blood pressure and check my vitals. I like that the caregivers come to my home are thoughtful.

    Wijdan M

    5

    September 27, 2023

    I am a current client of this provider

    There are good people there. I would recommend them because they have great services, benefits for their employees, and are supportive.

    Rose M_19

    1

    September 26, 2023

    I am a current client of this provider

    Instead of doing better, I'm just going backward. The only person that's good is the caregiver, and I chose her myself. The two they gave me did work out. They need to have better communication, and they need to be honest about things they can and cannot do. I see that they sugarcoat things but they don't do anything better.

    Provider Response

    We’re very sorry to hear that you’ve been having difficulty communicating with the office. We have taken steps internally to help shift more resources to support you. We’re pleased to hear that you’re happy with the care being provided. We hope these adjustments have been positive for you, but please don’t hesitate to reach out if you need any further changes.

    Mildred M_6

    5

    September 26, 2023

    I am a current client of this provider

    It affects everything I do. When I call, they will get it done.

    Tchimo S

    4

    September 25, 2023

    I am a current client of this provider

    They are there when we have questions, and the caregivers are on time and take care of everything. They are prompt when we call and always get to the bottom of issues.

    Anonymous_7060

    4

    September 21, 2023

    I am a current client of this provider

    I think they are doing the best they can under the circumstances. The caregivers they send out are usually nice, considerate, and try to do their jobs. I like the way they reach out when things are going on.

    Scott J_7

    5

    September 13, 2023

    I am a current client of this provider

    The agency reached out every 3 months to check in. I like I have a good cleaning person, and I appreciate you don't have to fill out someone's time card.

    Keith W_7

    5

    September 13, 2023

    I am a current client of this provider

    They make my experience positive by giving me good care. I would recommend them because I like the music they play.

    Chouchan O

    5

    September 12, 2023

    I am a current client of this provider

    The most helpful has been them providing things for her. I like that they are nice and helpful.

    Ingrid S

    4

    September 7, 2023

    I am a past client of this provider

    They are very important to us, and we use them as needed. They are always responsive and on time. They also are able to provide an escort when we need it.

    Terry C_13

    3

    September 7, 2023

    I am a current client of this provider

    They can improve on scheduling. They could have better communication with clients.

    Nina S_4

    4

    September 5, 2023

    I am a current client of this provider

    They are already doing it by having a caregiver. They could have better communication.

    Manuel L

    5

    September 5, 2023

    I am a current client of this provider

    I am getting much better, with their help. I like that everything has been good.

    Frances J_1

    5

    August 29, 2023

    I am a current client of this provider

    If I call the office, they have somebody to answer the phone at all times and they keep in contact with us. If something goes wrong, they immediately help. I would recommend them because they have been reliable, are on top of notifying us about changes, and are concerned about the client.

    Terry M_12

    5

    August 29, 2023

    I am a current client of this provider

    The caregivers have helped the most by just being here. I am here from Seattle trying to help out the client. They share my duty a little bit. I am leaving in a couple of days and they will be able to take over. I like that everybody they have sent out are pretty nice.

    Irfan K

    5

    August 29, 2023

    I am a current client of this provider

    The services are good, my wife is my caregiver. I like them because when I need something, I can contact them.

    Mariya N

    5

    August 22, 2023

    I am a current client of this provider

    We are satisfied with the good work they are putting in. I like that they have good, hard workers.

    Zukhrachon U

    5

    August 22, 2023

    I am a current client of this provider

    They always look out for their employees. There are bonuses that you can get. There are incentives. They are reliable, they are always there when you need them.

    Anonymous_6996

    4

    August 22, 2023

    I am a current client of this provider

    I like that they seem to be more consistent. I like that they are getting better. Sometimes they cannot find people and we are usually stuck without anyone.

    Mary R_57

    5

    August 10, 2023

    I am a current client of this provider

    I am doing really, really well. Well, out of all Devoted Guardians, I have Marianne, and she is 1 in a million.

    Anonymous_7561

    5

    August 7, 2023

    I am a current client of this provider

    Their communication has made my experience positive. I like that they are devoted at Devoted Guardians.

    Mary M_87

    5

    August 7, 2023

    I am a current client of this provider

    The services allow her to stay in her home. The care is excellent.

    Briseida T

    5

    August 7, 2023

    I am a current client of this provider

    They call me and ask if it is okay. Every time I need to talk to someone about somebody, they give an answer back.

    Becca D

    5

    August 7, 2023

    I am a current client of this provider

    It is a huge help. I like that they take care of me and my caregiver is thorough.

    Zuhaira R

    5

    August 3, 2023

    I am a current client of this provider

    The most helpful has been me helping her. I like that they are a good company and the staff is very good and helpful.

    Shiso K

    5

    August 3, 2023

    I am a current client of this provider

    They provide anything whenever I need it. Reliable. I can call anytime.

    Brian S_20

    5

    August 2, 2023

    I am a current client of this provider

    They're helpful. They provide consistent caregivers. They're dependable.

    Sabah F

    5

    July 31, 2023

    I am a current client of this provider

    They always recommend something is good for me. They have been really go with me. They have been great with everything. And if I need something they are always there.

    Gamlet G

    5

    July 26, 2023

    I am a current client of this provider

    The services have been positive because with every person we talk to it is professional. I like the agency because they are really responsible, and they are professional.

    John R_49

    5

    July 26, 2023

    I am a current client of this provider

    My care provider is fantastic. She is very helpful in everything. The services are good.

    Wallace N

    5

    July 26, 2023

    I am a current client of this provider

    They helped me the most by keeping me in touch. I like that they're friendly and the people get right to it.

    Borka K

    5

    July 25, 2023

    I am a current client of this provider

    The services provided has helped me. The company communicates with you all the time.

    Lyusya I

    5

    July 20, 2023

    I am a current client of this provider

    The services are good. I like that they are doing a good job, are responsive, and everything is fine.

    Dregory W

    5

    July 18, 2023

    I am a past client of this provider

    Just about everything, and got away with some workout stuff. I recommended them because they were very helpful and wanted to be there for me.

    Vicky R_4

    5

    July 12, 2023

    I am a current client of this provider

    The girls I have had for a long time, I wouldn't trade them for anything in the world. I couldn't do anything without them. I like that they listen to me, and when it wasn't a good fit they made a change for me.

    Aworra G

    5

    July 12, 2023

    I am a current client of this provider

    They've helped me by caring for my aunt. I'd recommend them because they're very hands-on if you need any help.

    Linda G_32

    5

    July 10, 2023

    I am a current client of this provider

    We were struggling before we got the care. She's frightened and uncertain and unable to perform many daily functions. So far they've been pretty good. We requested our caregiver, and they've been able to accommodate most of our requests.

    Eshaya S

    5

    July 7, 2023

    I am a current client of this provider

    The way they talk to us is very polite and they answer our questions. They are on time and have good management.

    Frances J_2

    5

    July 7, 2023

    I am a current client of this provider

    When escorting her to her appointments, they are very kind and compassionate with her. I like that they are extremely communicative, punctual, responsible and very kind.

    Roza S

    5

    July 6, 2023

    I am a current client of this provider

    She is my mother. She is more comfortable with me. They answer me right away.

    Marisella D

    5

    June 28, 2023

    I am a current client of this provider

    The services have been great, and the caregivers have been helpful. I recommend them because they are good at reaching out to me.

    Lawri F

    4

    June 28, 2023

    I am a current client of this provider

    They helped me change my caregiver. The girl I have is awesome, and the other ones it depends.

    Lisa G_33

    5

    June 28, 2023

    I am a current client of this provider

    They take care of the housekeeping for me. They have been very reliable.

    Emama B

    5

    June 27, 2023

    I am a current client of this provider

    They help with everything I ask them to do. I like that every time I call, they always answer and help.

    Larry M_32

    4

    June 26, 2023

    I am a current client of this provider

    They make my life easier by taking care of my husband by feeding him, change him. I would recommend them because they are good, I like my caregiver I have now, they are dependable.

    Anonymous_7471

    5

    June 22, 2023

    I am a current client of this provider

    I liked that they are concerned about me. The caregiver had a lot of patience with me.

    Ramiro R

    5

    June 21, 2023

    I am a current client of this provider

    They've helped me the most by finding nutritional food for him. They take good care of him. I like that they're attentive.

    Patricia J_18

    3

    June 16, 2023

    I am a current client of this provider

    The caregivers are usually wonderful. I think they need to check out their caregivers more when they get hired. They need to talk to their caregivers and their client and tell them what is going on with their care and hours.

    Patrina M

    5

    June 14, 2023

    I am a current client of this provider

    If my worker has an emergency and if she can't make it, they seem to always try to get me a person in the same day. I like that because I don't have to go an extra day. I like that they are easy to get along with and the people there are easy to talk to.

    Harvette P

    5

    June 8, 2023

    I am a current client of this provider

    They have made my life easier by being negotiable. A couple of times my washing machine wasn't working so I had a girl take my clothes to the laundry mat and do them there. That was a year ago and I have not forgotten it. They will work with your needs. I recommend them because the people they sent to help me out over the last 3 and a half years have been dedicated and well-trained. They work well they come and do their job and they are presentable in their outfits it works well for me.

    Thu P

    5

    June 8, 2023

    I am a current client of this provider

    They are very good with their job. The people are so nice.

    Amnun S

    5

    June 6, 2023

    I am a current client of this provider

    They are wonderful. They help with meal preparation. I like that they have very nice people.

    Glenn H_6

    5

    June 6, 2023

    I am a current client of this provider

    They come and help me with things like bathing and they change my wound dressing. I liked that they really try hard to find a caregiver that will come out and they always deliver on that.

    Patricia G_25

    5

    June 5, 2023

    I am a current client of this provider

    My caregivers have helped me the most with my doctor appointments. They're just here for me. I like that when I call them, they talk to me, they understand what I need, and they know what I want. It works out pretty good with how they listen.

    Bobbie W_3

    3

    May 25, 2023

    I am a current client of this provider

    They could improve their communication. They could help by communicating better what they're doing and how, what's working and what's not. They could have better communication.

    Donald P_14

    5

    May 24, 2023

    I am a past client of this provider

    They showed up on time and did little odd jobs and housekeeping. Don enjoyed their company. I liked the people that I interacted with. They seemed to be willing to help out.

    Laura G_15

    5

    May 24, 2023

    I am a current client of this provider

    I only get help twice a month, but they do come over to check on me. They are very good, they call and check up on me, my caregiver is also great at what she does.

    Peter Z_1

    5

    May 24, 2023

    I am a current client of this provider

    It is more of the caregivers; they have really been a blessing and offering him companionship and care. I like that they are consistent and professional.

    Michael C_42

    5

    May 22, 2023

    I am a current client of this provider

    They have helped the most with shopping. I like that they take care of me.

    Anakaren M

    5

    May 22, 2023

    I am a current client of this provider

    I wouldn't be able to live my everyday life without the care. They're very accommodating, I've never had a problem with them.

    Jon W_4

    5

    May 11, 2023

    I am a current client of this provider

    It has been a positive experience because they check back to see how the service is. I would recommend them because the people are very professional and helpful.

    Zayra M

    5

    May 4, 2023

    I am a current client of this provider

    They have made everything easier for me. I like that they are very respectful. My caregiver is very nice and helpful.

    Hilen Z

    5

    May 4, 2023

    I am a current client of this provider

    The agency has helped make my experience positive by always answering my questions in a timely manner. They take great care of their employees and I believe nobody is left behind with questions and concerns.

    Christopher D

    5

    May 4, 2023

    I am a current client of this provider

    The agency has been great, whenever we need anything they get back to us right away. They are really good about getting back to you right away, and they're very friendly.

    Ashley D_2

    5

    May 4, 2023

    I am a current client of this provider

    The caregivers have been overall really nice and helpful. I like that their caregivers have been pretty well-trained.

    Esteban P

    5

    May 2, 2023

    I am a current client of this provider

    They help in everything. They help by bringing me where I need. I like the services they provide.

    Dyahndra S

    5

    May 2, 2023

    I am a current client of this provider

    The services made it possible so that I could have help. I like that I have someone always from Devoted Guardians.

    Dorthy "Dot" W

    4

    April 28, 2023

    I am a past client of this provider

    I felt the services were able to focus on my mom how I would've wanted to. I would recommend Devoted Guardians because they seemed to be very attentive and helpful.

    Laverne C

    5

    April 26, 2023

    I am a current client of this provider

    They take care of my home. When I call in to ask a question or make a time change, the ladies I talk to are so caring and polite.

    Marie L_15

    5

    April 26, 2023

    I am a current client of this provider

    They are real nice. They call me when someone is out.

    William "Bill" A_1

    5

    April 14, 2023

    I am a past client of this provider

    The caregiver really motivated father in law to get better. They had good communication and reliability.

    Arnulfo O

    5

    April 12, 2023

    I am a current client of this provider

    They help with everything that we need. The people there are kind.

    Elvaelena D

    5

    April 8, 2023

    I am a current client of this provider

    They have really good caregivers, there has been no complaints. They are on top of things and there are no problems with the caregivers. I like that they treat and take care of their employees.

    Anonymous_7189

    5

    April 8, 2023

    I am a current client of this provider

    I would like to cut down to just 3 days a week, Monday, Wednesday, and Friday instead of the five days. They are on time and caring.

    Sawsan T

    5

    April 5, 2023

    I am a current client of this provider

    The services are very necessary. If it wasn't for them, I wouldn't survive. I would recommend Devoted Guardians because their follow-up is good.

    John P_57

    4

    April 5, 2023

    I am a current client of this provider

    I like that they have helped me out a lot. I like Devoted Guardians and whatever it takes.

    Barbara C_56

    5

    April 5, 2023

    I am a current client of this provider

    They have made my life easier by giving great services. I like that they are consistent.

    Petru C

    5

    April 5, 2023

    I am a current client of this provider

    The caregivers help with bathing. I would recommend because we haven't had any hiccups.

    Linda C_45

    3

    April 4, 2023

    I am a current client of this provider

    The caregivers I have now, have made my experience positive. The agency can do better with communication. They need to let me know when the caregiver is not going to be here. They are notified by the caregiver, but the office does not call me until the day of the appointment.

    William W_27

    5

    April 4, 2023

    I am a current client of this provider

    They help him the most with transporting him where he needed to go. I would recommend them because they are prompt.

    Virginia S_21

    5

    March 28, 2023

    I am a current client of this provider

    It's a routine thing for me and her, there is nothing that they could improve on. They could be more responsive and available when we call to speak to the agency.

    Jason B_6

    5

    March 24, 2023

    I am a current client of this provider

    Because we have been with Jackie so long, it is more like family coming in to help. It is nice to have Jackie come in and help.

    Aeleeshooa B

    5

    March 23, 2023

    I am a current client of this provider

    They are very good and I am always recommending them to be with the company. They have been helpful!

    Mary S_82

    5

    March 17, 2023

    I am a current client of this provider

    The agency has made my life easier by sending me a caregiver who comes once a week. I love the way they treat me.

    Anonymous_7095

    4

    March 16, 2023

    I am a current client of this provider

    I help with showering. I like how they have employers that speak most of the languages.

    Trizad Y

    5

    March 16, 2023

    I am a current client of this provider

    The agency has made our life easier because if I clock out wrong, they fix it for me. I like that any time I call, they answer.

    Jonathan S_6

    5

    March 13, 2023

    I am a current client of this provider

    They do everything for me. They help me move since I can not move. They shower me. I do not like them, I love them. They help me with what I need.

    Nihad M

    4

    March 10, 2023

    I am a current client of this provider

    They could help more with cleaning up and getting her bathed and getting her medicine. I would recommend them because they provide anything we ask for.

    Beau S

    5

    March 10, 2023

    I am a current client of this provider

    They have helped the most by being able to pick him up from school. It is easy to get a hold of someone.

    Jasmin B

    3

    March 8, 2023

    I am a current client of this provider

    They could have a greater impact by letting the caregiver take us grocery shopping. We are not allowed to go with the caregiver for groceries and we would have to give them our bank cards. I never liked the idea.

    Rosario W

    3

    March 8, 2023

    I am a current client of this provider

    I am doing most of the work before the caregiver gets there. I would like them to keep the same person to all the time.

    Pamela K_4

    3

    February 28, 2023

    I am a current client of this provider

    My caregiver was good, but they haven't found me another one yet. They need to follow through with what they say they'll do.

    Gloria H_12

    5

    February 28, 2023

    I am a current client of this provider

    They are on call and my mother got sick the other day, so I called them, and they had someone there within one hour. I like that if I need them, they are there and on call.

    Anonymous_7010

    5

    February 27, 2023

    I am a current client of this provider

    They get us substitutes when needed. They have perfect communication.

    Enwia B

    5

    February 15, 2023

    I am a current client of this provider

    When I need something, they will help me with it. They call in to check in. They are nice and help with any questions I have.

    Clarence B_3

    5

    February 15, 2023

    I am a current client of this provider

    They answer my questions. They answer any time I call.

    Najiba S

    4

    February 15, 2023

    I am a current client of this provider

    My experience has been positive because the caregiver are very experienced. I would like to see Devoted Guardians improve on their administration issues.

    Ma S

    5

    February 15, 2023

    I am a current client of this provider

    One thing they've done well is being patient of my needs. One thing that I like is how they are always attending me.

    Zachary F

    5

    February 15, 2023

    I am a current client of this provider

    My husband is in hospice care and the caregiver is a huge help. I could not get by without her. They have great people once they find you a caregiver who meshes well with you.

    Helen S_31

    5

    February 8, 2023

    I am a current client of this provider

    My mother-in-law's experience has been positive because Ricardo makes everything easy for us. I like Devoted Guardians because they are very responsive.

    Susan F_42

    5

    February 7, 2023

    I am a current client of this provider

    I like that I do not have to do my housework. I like that she helped the triple-A guy to get my car started, and I did not have to worry about it, so I really appreciate her. I like that they allow me to have my caregiver drive my car to and from doctors' appointments.

    Julie C_16

    5

    February 7, 2023

    I am a current client of this provider

    The girls I have now are excellent. They help me with what has to be done. I would like them to make my person more compatible with me.

    Anonymous_7006

    2

    February 7, 2023

    I am a past client of this provider

    It was very frustrating because I didn't know where I stood. There wasn't enough communication with me.

    Provider Response

    We’re so sorry to hear you had a negative experience. Our goal is to always continuously improve. If you would be willing to contact the office to speak in more detail about your experience, we’d be happy to try to resolve anything outstanding.

    Yaco D

    5

    January 30, 2023

    I am a current client of this provider

    Their customer service skills are great, their communication is good. I like that they are good, their communication is good, and in general, the service that they provide is good.

    Charlette M

    3

    January 27, 2023

    I am a current client of this provider

    They could give their caregivers more training. They need to have higher-quality caregivers.

    Leah L_1

    4

    January 27, 2023

    I am a current client of this provider

    There is one girl that comes that he really likes and feels comfortable with her. There is a schedule, but they do not always come at the same time, so they could be on time.

    Jose C_2

    5

    January 27, 2023

    I am a past client of this provider

    They would professionally answer my question. I like them because they are nice and caring.

    Asyousow

    1

    December 19, 2021

    I am a past client of this provider

    Our elderly relative had a great experience with his nurse at Devoted Guardians for over a year. We were sad to part ways with her. On the other hand, our experience with the non-skilled care team was negative from day one when we first met with a sales representative who was an hour late to the initial appointment and who offered a sales pitch about the firm's staffing levels and experience levels that was not met in our case. In other words, we had a night and day different experience between the skilled and non-skilled teams. In hindsight, I wish we had just stayed with the skilled team and kept our wonderful nurse for another year or more and avoided some major hassles and headaches.

    Provider Response

    Thank you for sharing your positive experience with our clinical team at Devoted Guardians Home Health. We’re sorry that it didn’t work out to proceed with services. There are rare times that we may not be the best fit based on our employment practices, policies, and procedures.

    CharlesF

    5

    December 2, 2020

    I am a current client of this provider

    We hired some people from Devoted Guardians to come in once or twice a week. They actually do anything that we want them to do. My mom lives with my sister. They'll come in and just socialize with her, they'll fix her anything she wants to eat, and they'll help her shower or do some cleaning if we want it. So my sister can do some errands or just get some time away. Everything is very good. Mostly what I get is feedback from my sister, and she's just very happy, and it's been a good relationship all the way around. There's a contact person in there they check up on regularly so they're in communication.

    linda Lippincott

    5

    October 16, 2020

    I am a current client of this provider

    Norma is the best caregiver I have ever had. She is amazing. She goes over and above in all she does. I am not mobile at all and she treats me with the upmost respect. I thank God everyday for her.

    DD

    4

    May 26, 2020

    I am a current client of this provider

    We're using Devoted Guardians for my mother. They help with her mobility because she's in a wheelchair. They cook for her and they bathe her. Sometimes she needs help getting up and down from the seats into the wheelchair. The caregivers are very good. I've had several now and I've liked most of them. I'm satisfied.

    Jenni

    5

    March 2, 2019

    I am a current client of this provider

    I have had some bad caregiver experiences in the past. I feel like God said, "I see you are suffering", and sent you to me and my caregiver, Mariela. She is a Gem. Everyone should have a caregiver like her.

    Connie M.

    5

    February 28, 2019

    I am a current client of this provider

    I am getting really good care from my caregiver.

    Lucy G.

    5

    February 28, 2019

    I am a current client of this provider

    They are a very good company. They call and check on the well-being of my mom. They care about the care that is being provided. They represent the name very well.

    Charles

    5

    February 27, 2019

    I am a current client of this provider

    The staff is very caring. They actually care about the situation.

    Annie M.

    5

    February 25, 2019

    I am a current client of this provider

    My caregiver is always there to make me feel good, and talks to me.

    Debra W.

    5

    February 21, 2019

    I am a current client of this provider

    They are very kind and understanding. Helps me feel like a human being and put my needs first.

    Ferris

    5

    February 20, 2019

    I am a current client of this provider

    It's been very good. They are communicative. You can talk with them. They provide good care and they are knowledgeable.

    Christopher D_1

    5

    December 19, 2018

    I am a current client of this provider

    They're on top of it. They're always right there getting stuff done. The care I get makes my life easier. When something needs to be done, I have email or message access to Stacy. When I message her, it gets done within a day.

    Reece J

    5