Right at Home Northwest Phoenix

Offers Home Care

61 Reviews
Call (623) 254-7925
Right at Home Northwest Phoenix (623) 254-7925
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Reviews of Right at Home Northwest Phoenix

61 Reviews Write a review

Home Care Reviews for Right at Home Northwest Phoenix

July 20, 2021

By Jeff B_11

I am a current client of this provider

It has enabled my father to stay at home and receive help with things around the house. I would recommend them because I like the caregivers that they send to my father.

Provider Response

Thank you Jeff. We appreciate your comment. We are very blessed to have wonderful caregivers!

May 20, 2021

By Patricia Z_1

I am a current client of this provider

They keep the house clean. They come every other week and that is enough. They are responsive. If someone cannot make it because they're not well or have had a problem they call me right away and try to make alternate arrangements. I appreciate that responsiveness.

April 09, 2021

By Sheri K_1

I am a past client of this provider

I am not able to give her a shower, and they did. If they had more staff, we would have used them more.

December 17, 2020

By Tammy H_8

I am a past client of this provider

They provided good service but I found cheaper options. They were too expensive.

November 12, 2020

By Dennis O_2

I am a current client of this provider

It has been more than amazing. I never have had it before, and now that I have it I don't know what I'd do without it. They are very personable and I have the best caregiver.

August 08, 2020

By Kristi Phx AZ

I am a past client of this provider

Becky and her team were angels heaven sent! They were informative and kind and responsive and flexible. All the qualities one needs when trying to arrange for In home care giving. I was tasked to coordinate 24/7 care for a loved one with dementia and Alzheimer’s we were trying to care for at home and we could not have lasted as long as we did without the caring support from Becky and her staff at Right at Home. They were able to be flexible with us and they were always quick to respond to our requests. The caregivers they sent were kind and patient and qualified. We had a wonderful experience and would highly recommend their services especially during such a difficult time as this season in life can be.

March 09, 2020

By Doug M_9

I am a current client of this provider

They work with my mom and it impacts me that I can count on them and know she's in good hands and aware of her situation. They are very personal and responsive.

February 11, 2020

By Steve M_14

I am a current client of this provider

They help her with the little things that she cannot do anymore. They move furniture, take her to the bank, and engage with her. They are super responsive. They give feedback. If they have a question, they call immediately.

February 10, 2020

By M. Berg

I am a current client of this provider

Good people and very caring. Helps me a lot. Good communication. I trust them.

December 19, 2019

By Jesse H

I am a current client of this provider

They are helpful because they give us space to do things we need to do outside of the home. I like that they are very personable, take care of the clients, and know who we are.

November 21, 2019

By Roberto F

I am a current client of this provider

They are very caring. They are very professional. As the father, I get time to rest from caring for him all day, everyday. We have been with them for years, and they are high quality.

November 16, 2019

By Donna D_6

I am a current client of this provider

It varies by caregiver, and some need to figure out how to do more. They are very responsive, and if we need something, they take care of it.

November 11, 2019

By DonnaDob

I am a current client of this provider

I have a 98 year old mom and Right At Home has been providing her with home health care for quite some time now. I had worked with another agency previously and they were not nearly as reliable and easy to work with as Right at Home is. They always find a great solution if I have a particular need or issue. The biggest differentiator is that they truly care about the people they are serving - both the client and the client's family. I highly recommend this agency.

October 21, 2019

By Darlene G_4

I am a current client of this provider

They have given me caregivers where I feel comfortable leaving and taking a break from caring for my mother. They really try to match your needs with a proper caregiver.

October 09, 2019

By Roseann Z

I am a past client of this provider

They helped the most by helping her with her personal care needs. They provided very good caregivers and were responsive.

September 19, 2019

By RoeZ

I am a current client of this provider

Right at Home on 67th and Bell in Glendale is a wonderful organization. I highly recommend their services for in-home care. They work to provide custom services and are very flexible with scheduling. They will make it work for the clients. I have used them for two years to care for my parents and they have been wonderful. Can't thank them enough.

September 10, 2019

By Renee B_2

I am a current client of this provider

They do well at contacting you. The girl we got was great.

August 19, 2019

By Jean A_5

I am a past client of this provider

If my father fell, I always knew someone would be there for him. It meant alot. When we needed them, they had a team in place within 24 hours.

August 19, 2019

By Joseph "Joe" R_1

I am a past client of this provider

The caregiver came three times a week. They helped me the most by having someone to talk to. I am not a therapist, but she had more problems than I did. I would like for them to improve by having caregivers who clean better. She had more problems than I did.

July 17, 2019

By Conrad "

I am a current client of this provider

When we are out of town, we can't wait to get back to having the service. I have been trying to do what they do, and I'm not very good at it. I think they have been very attentive to our needs and have been a really good help.

June 19, 2019

By Linda D_5

I am a current client of this provider

They take over some of the responsibilities and free up my time. If I don't like the first caregiver, I can ask them to send a different one.

May 08, 2019


I am a past client of this provider

We have used Right At Home for the past year before moving my mother into assisted living. I have had a wonderful experience dealing with Becky and Tina and the est of the staff and caregivers. Everyone is extremely professional, smart, kind and caring and my mother was well taken care of. The company alleviated my stress about my mother's day-to-day care while my husband and I were away at work and throughout the time they cared for my mother. I would highly recommend Right At Home.

February 26, 2019

By Fredrick G

I am a current client of this provider

They could attend classes that the company provides. I have a problem with their transportation, and the caregivers come and go so fast so there is a high turnover.

Provider Response

Thank you for your comments. We take all feedback very seriously and are always available to discuss concerns. As the Owner of Right at Home in Glendale, any Client experience that is less than a "10 out of 10" is taken very seriously. We have ongoing training for all of our Caregivers through the Right at Home University and have mandatory in-person training every quarter. I understand that you have experienced difficulties with transportation, however, since it is provided by another party, I am unable to change their service. We understand that changing caregivers can be a challenge. We do try to match our caregivers with our clients based on several factors such as; skills necessary to physically assist our clients, where the client and caregiver each live, the preferred schedule of the Client and the caregiver's availability. Again, thank you for your comments and please feel free to reach out to me directly if you should ever have any concerns in the future. Sincerely, Becky Leuer, Owner.

February 14, 2019

By Kim P

I am a current client of this provider

They have helped out the most with scheduling, and if I have questions, I can go to them. I like that they are really easy to work with. They try to help out wherever they can.

January 23, 2019

By Jerri Lynn

I am a past client of this provider

We’ve used Right at Home for both my parents. They were wonderful! Our parents had loving caretakers that over time became part of the family. The caretakers were awesome always going above and beyond. The agency worked very hard to find the right caretakers to fit our needs. I would highly recommend Right at Home for all caretaking needs.

December 17, 2018

By Joan C_10

I am a current client of this provider

They help by having someone here so I can go and do what I need to do. They are good at following up on things and letting me know when changes are happening.

October 24, 2018

By Goergette E

I am a past client of this provider

He was 92 when it started and he was living by himself. He started the care after he was discharged from a nursing facility. She came in to help him with house work and it gave him someone a couple days a week to have company with and help with chores. We only had one caregiver and she was very good, my dad liked her and he was a little picky. He got used to her and liked her a lot.

October 16, 2018

By Kimberly H_1

I am a current client of this provider

They need to make sure their caregivers are well-trained and follow company policy. They need to match their caregivers a lot better and make sure they have the necessary training to help their clients. They need to offer a probation period for the caregiver to get used to the learning curve.

Provider Response

We understand that matching a client with a caregiver and continuity of care is of the utmost importance to a successful relationship. While we strive to make the best match possible, there may instances when there is a personality conflict or lack of bonding. In those cases, we will do whatever we can to improve the situation. We welcome feedback and ongoing conversations between our clients, their families as well as our caregivers so we can create the best possible experience for everyone.

September 18, 2018

By Heather K_1

I am a current client of this provider

They help just by being there. I don't know if there is much they can do, but I've had a high turnover with our caregivers.

August 15, 2018

By Mike G

I am a past client of this provider

They gave us the option of when to come and it was convenient. They would check his blood pressure and his oxygen. He would come twice a week and monitor him and made sure he was good.

August 15, 2018

By Olanethia B

I am a current client of this provider

The impact is wonderful. I took care of my husband for years before the we got the service. The person we have is an excellent care taker. She is thorough and comes and does her job.

July 17, 2018

By Gail E

I am a current client of this provider

The new caregiver has been very caring. They take more time with him, they shave him, and they talk to him. They can't control the caregivers. We've had a little back and forth with them.

June 26, 2018

By Steffani W

I am a current client of this provider

They are really good at staying on top of stuff. They have been great and they are easy to work with.

May 15, 2018

By Keith H

I am a past client of this provider

Just being here every day helped me a lot. They are dependable, and the office staff is really helpful.

April 16, 2018

By Jayne T

I am a current client of this provider

Someone is here and they take good care of my loved one which is all I care about. Having Right at Home come gives my husband and I a chance to go out and not worry about someone taking care of my loved one.

March 12, 2018

By Gabrielle M

I am a current client of this provider

The caregiver that is assigned to my mom is really good. The caregiver has a good rapport with my mom, executes the tasks she's asked to, and is a pleasure to work with. The impact is huge. I don't have to worry about my mom because I know the caregiver is there providing companionship and that my mom's needs are taken care of.

January 29, 2018

By Alyssa W

I am a current client of this provider

They have found two caregivers that match up really well with my loved one and who go above and beyond. They have been really helpful because we are able to have a life and also care for my loved one.

January 18, 2018

By William "Bill" R

I am a current client of this provider

They are helpful to my father. They have helped with everything. They help with his showers, insulin, is there for him, and helps around the house.

December 12, 2017

By Edna D_2

I am a current client of this provider

Right at Home never lets me down, and they always are reliable. The services allow me to leave the house to do things in peace.

December 11, 2017

By Andrew "Drew" W

I am a current client of this provider

I would recommend Right at Home to others because they have done well with listening to me and responding to my needs. The services from Right at Home have taken a burden off of my primary caregiver. That has made life a lot easier for both of us.

December 11, 2017

By Stephanie N

I am a past client of this provider

Right at Home is awesome. They're friendly, and if I need an ear to talk to of what I was going through, they were right there to listen and to help me as much as they could. Right at Home was there when I needed them.

December 11, 2017

By Wedian G

I am a current client of this provider

Right at Home is very friendly, and they try their best to meet the needs of their clients in a timely manner. The services from Right at Home have made life easier by being here on time and understanding my loved one's needs.

August 31, 2016

By Helen505731

I am a current client of this provider

She is a very helpful person and great to visit with.

July 29, 2016

By Bob Bjorlin

I am a past client of this provider

Very pleased, competent and dependable. Cesar is excellent.

July 29, 2016

By Charlotte Chapin

I am a past client of this provider

I've had Right at Home come to my home to bath my 91 year old mother for several years now. Everyone we have had out here has been great.

December 29, 2015

By Nancy Kubisko

I am a current client of this provider

Before RAH came into our lives we were entirely on our own. Now that they are helping us we are in a stable, workable routine, much less stress. Our caregiver, Shirley B., has been on time and here every scheduled day. She has learned how to get my son in and out of the disability van. She is a great helper and a good social outlet for my son.

November 26, 2014

By Joe47

I am a current client of this provider

Extremely helpful. Willing to bend over backwards to help on short notice. Their staff is very knowledgeble and courteous.

November 23, 2014

By Harry and Maria

I am a current client of this provider

The management and staff take personnel responsibility to respond to urgent needs that pop up in the spur of the moment. They are professional, courteous, and attentive to personal preferences. The caregivers are experienced and well-trained to deliver quality care.

November 23, 2014

By Sheila16

I am a current client of this provider

Right at Home responded to every question, concern, or problem we faced. Their SMA were kind, concerned, always on time, and attentive. The gentleman who cared for Dave the last 2-3 weeks was like a gift from god. He was just perfect person for Dave and the circumstances. We have already referred them. Thank you Becky and everyone at Right Home.

November 23, 2014

By Linda102127050

I am a current client of this provider

Extraordinary care at all times!! My mother's caregiver, Tina, was always loving, patient, and did her job with expertise and a smile!

October 31, 2014

By Jill19

I am a current client of this provider

Right at Home is a wonderful service. They always made sure we were getting quality caregivers. They are really a wonderful, compassionate service.

April 16, 2013

By Roberto1

I am a current client of this provider

Right At Home here in Glendale has provided excellent service for the past 4 years. The front office personnel are very helpful. I am very satisfied.

April 11, 2013

By Marcia3

I am a current client of this provider

They provide me with homecare services for almost 3+ years. Caregivers are always trained to be professional, respectful, and sincere in their assignments with clients. I can't really say enough to rate Right at Home except two thumbs up and if I had three they'd get three.
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About Right at Home Northwest Phoenix


Who is Right at Home Northwest Phoenix?

Right at Home is one of the nation’s leaders in providing in-home care services. Right at Home specializes in home care, facility care and assistance for seniors and disabled adults. Our goal is to keep each client in their familiar surroundings as long as possible improving their quality of life, while maintaining their dignity and respect. We are flexible and do as little as 1 hour per week up to 24 hours per day 7 day a week.

Why home care instead of an independent or assisted community?

Home is where the heart is. Home care is an alternative to moving to an independent or assisted living community. Our homes are familiar and comfortable; they hold many memories of family and with the good times with old friends and neighbors! Home care allows the ability to have “one on one” care on your schedule; this allows you to have personalized care with a caregiver that knows you and what you like. Most of the time, home care can be very cost effective and gives you the ability to stay at home and maintain your quality of life. This also allows you to maintain your privacy, dignity and independence by staying in the place that means the most-HOME.

How do we develop a plan to help my loved one?

From the moment Right at Home receives your phone call, we begin considering the needs for your loved one. When discussing your situation, we will set–up a home assessment to finalize your plan of care and go over our service agreement. When starting service, a staff member does a caregiver introduction along with in-person training for your loved one’s specific needs.

What are some of the services Right at Home provides?

  • Respite Care for family
  • Wake up and tuck in assistance
  • Personal care: Bathing/Hygiene
  • Incontinence Care/ Toileting
  • Medication reminders
  • Light housekeeping & laundry
  • Meal planning, preparation & clean-up
  • Transfers & assist with mobility
  • Exercise routine and reminders
  • Companionship & conversation
  • Assist with pet care (dog walking, litter box)
  • Transportation (Appointment, errands & shopping)
  • What makes Right at Home stand out?

  • We offer 1 hour visits up to 24 hour care.
  • All caregivers are our employees and are fully insured, bonded and screened.
  • You are not locked into a contract. We have a service agreement that discloses
  • pricing and what to expect. You may cancel at anytime without penalties.
  • Family owned
  • 24 hour employee on call, not a phone service
  • Who will be taking care of Mom and Dad?

    We hire caring, kind and compassionate individuals who want to make a difference in the lives of seniors. One of our sayings: “We will not hire an employee unless we would let that employee care for our own parents.” Our caregivers are trained and we provide additional training when special situations come up. Right at Home offers online training, resources, and requires quarterly in-person training. Here are some of our requirements and training for our employees:

  • Annual National background check
  • Insured, bonded and covered by work’s compensation
  • Mandatory Drug Test
  • CPR & First Aid Certified
  • Current Tuberculosis skin test
  • Paid Training (Mandatory quarterly training):

  • Fall Risk
  • Safe Transfers (including Hoyer)
  • Hospice
  • Bathing
  • Incontinence
  • Specialized care:

  • Parkinson’s
  • COPD
  • Diabetes
  • Dementia/ Alzheimer’s
  • Are the little things in life becoming hard to do for you or a loved one?

    Right at Home provides a helping hand from companionship to personal care. If you are looking for some help, give us a call. We can breakdown what you are looking for to see how in-home care can help you. We offer a FREE in-home assessment to meet yours or your loved one to develop a specialized care plan that way our care team knows exactly what your needs and expectations are. We look forward to hearing from you.

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