We've had several caregivers and we've liked all of them. The thing we like best is that they are so available. It's a 24/7 job, so it's nice to have some of that lifted off my shoulders.
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Reviews of Right at Home Northwest Phoenix
Home Care Reviews for Right at Home Northwest Phoenix
January 23, 2019
I am a current client of this provider
January 23, 2019
I am a current client of this provider
We've had several caregivers and we've liked all of them. The thing we like best is that they are so available. It's a 24/7 job, so it's nice to have some of that lifted off my shoulders.
January 23, 2019
I am a past client of this provider
We’ve used Right at Home for both my parents. They were wonderful! Our parents had loving caretakers that over time became part of the family. The caretakers were awesome always going above and beyond. The agency worked very hard to find the right caretakers to fit our needs. I would highly recommend Right at Home for all caretaking needs.
December 17, 2018
I am a current client of this provider
They are good at following up on things and letting me know when changes are happening. They help by having someone here so I can go and do what I need to do.
December 17, 2018
I am a current client of this provider
They are good at following up on things and letting me know when changes are happening. They help by having someone here so I can go and do what I need to do.
November 09, 2018
I am a current client of this provider
I like that the caregivers are usually pretty good. They know what they need to do and don't require much training. If she had to just sit around with no guidance or help from anybody else, that would be bad. The caregiver will get my wife's vibrating massaging machine out to help. She will help her with the bathroom and will pop some popcorn whenever my wife wants it.
November 09, 2018
I am a current client of this provider
I like that the caregivers are usually pretty good. They know what they need to do and don't require much training. If she had to just sit around with no guidance or help from anybody else, that would be bad. The caregiver will get my wife's vibrating massaging machine out to help. She will help her with the bathroom and will pop some popcorn whenever my wife wants it.
October 24, 2018
I am a past client of this provider
We only had one caregiver and she was very good, my dad liked her and he was a little picky. He got used to her and liked her a lot. He was 92 when it started and he was living by himself. He started the care after he was discharged from a nursing facility. She came in to help him with house work and it gave him someone a couple days a week to have company with and help with chores.
October 16, 2018
I am a current client of this provider
They need to match their caregivers a lot better and make sure they have the necessary training to help their clients. They need to offer a probation period for the caregiver to get used to the learning curve. They need to make sure their caregivers are well-trained and follow company policy.
Provider Response
We understand that matching a client with a caregiver and continuity of care is of the utmost importance to a successful relationship. While we strive to make the best match possible, there may instances when there is a personality conflict or lack of bonding. In those cases, we will do whatever we can to improve the situation. We welcome feedback and ongoing conversations between our clients, their families as well as our caregivers so we can create the best possible experience for everyone.
September 18, 2018
I am a current client of this provider
I don't know if there is much they can do, but I've had a high turnover with our caregivers. They help just by being there.
August 15, 2018
I am a past client of this provider
They would check his blood pressure and his oxygen. He would come twice a week and monitor him and made sure he was good. They gave us the option of when to come and it was convenient.
August 15, 2018
I am a current client of this provider
The person we have is an excellent care taker. She is thorough and comes and does her job. The impact is wonderful. I took care of my husband for years before the we got the service.
July 17, 2018
I am a current client of this provider
They can't control the caregivers. We've had a little back and forth with them. The new caregiver has been very caring. They take more time with him, they shave him, and they talk to him.
June 26, 2018
I am a current client of this provider
They have been great and they are easy to work with. They are really good at staying on top of stuff.
May 15, 2018
I am a past client of this provider
They are dependable, and the office staff is really helpful. Just being here every day helped me a lot.
April 26, 2018
I am a current client of this provider
The caregivers should come to work in their uniforms or scrubs. I appreciate that my caregivers do their job.
April 16, 2018
I am a current client of this provider
Someone is here and they take good care of my loved one which is all I care about. Having Right at Home come gives my husband and I a chance to go out and not worry about someone taking care of my loved one.
March 23, 2018
I am a current client of this provider
My situation is different from most. I am the caregiver for my father. They allow me to work in home as my father's caregiver. My father has an excellent life. I would do anything for him. It has increased his quality of life. My father has lost lots of weight and is on fewer medications.
March 12, 2018
I am a current client of this provider
The caregiver that is assigned to my mom is really good. The caregiver has a good rapport with my mom, executes the tasks she's asked to, and is a pleasure to work with. The impact is huge. I don't have to worry about my mom because I know the caregiver is there providing companionship and that my mom's needs are taken care of.
February 14, 2018
I am a current client of this provider
They care about what's going on. My wife was placed in the hospital and was not expected to live, so when we had Right at Home, they immediately took care of her and provided her showers and prepared meals.
January 29, 2018
I am a current client of this provider
They have found two caregivers that match up really well with my loved one and who go above and beyond. They have been really helpful because we are able to have a life and also care for my loved one.
January 18, 2018
I am a current client of this provider
They are helpful to my father. They have helped with everything. They help with his showers, insulin, is there for him, and helps around the house.
December 12, 2017
I am a current client of this provider
Right at Home never lets me down, and they always are reliable. The services allow me to leave the house to do things in peace.
December 11, 2017
I am a current client of this provider
I would recommend Right at Home to others because they have done well with listening to me and responding to my needs. The services from Right at Home have taken a burden off of my primary caregiver. That has made life a lot easier for both of us.
December 11, 2017
I am a past client of this provider
Right at Home is awesome. They're friendly, and if I need an ear to talk to of what I was going through, they were right there to listen and to help me as much as they could. Right at Home was there when I needed them.
December 11, 2017
I am a current client of this provider
Right at Home is very friendly, and they try their best to meet the needs of their clients in a timely manner. The services from Right at Home have made life easier by being here on time and understanding my loved one's needs.
June 19, 2017
I am a current client of this provider
Right at Home helps my dad everyday. The owner that runs it is very nice. Right at Home could have their caregivers do more around the house, such as cleaning without being asked, but they take good care of my dad.
August 31, 2016
I am a current client of this provider
She is a very helpful person and great to visit with.
July 29, 2016
I am a past client of this provider
Very pleased, competent and dependable. Cesar is excellent.
July 29, 2016
I am a past client of this provider
I've had Right at Home come to my home to bath my 91 year old mother for several years now. Everyone we have had out here has been great.
December 29, 2015
I am a current client of this provider
Before RAH came into our lives we were entirely on our own. Now that they are helping us we are in a stable, workable routine, much less stress. Our caregiver, Shirley B., has been on time and here every scheduled day. She has learned how to get my son in and out of the disability van. She is a great helper and a good social outlet for my son.
November 26, 2014
I am a current client of this provider
Extremely helpful. Willing to bend over backwards to help on short notice. Their staff is very knowledgeble and courteous.
November 23, 2014
I am a current client of this provider
The management and staff take personnel responsibility to respond to urgent needs that pop up in the spur of the moment. They are professional, courteous, and attentive to personal preferences. The caregivers are experienced and well-trained to deliver quality care.
November 23, 2014
I am a current client of this provider
Right at Home responded to every question, concern, or problem we faced. Their SMA were kind, concerned, always on time, and attentive. The gentleman who cared for Dave the last 2-3 weeks was like a gift from god. He was just perfect person for Dave and the circumstances. We have already referred them. Thank you Becky and everyone at Right Home.
November 23, 2014
I am a current client of this provider
Extraordinary care at all times!! My mother's caregiver, Tina, was always loving, patient, and did her job with expertise and a smile!
October 31, 2014
I am a current client of this provider
Right at Home is a wonderful service. They always made sure we were getting quality caregivers. They are really a wonderful, compassionate service.
April 16, 2013
I am a current client of this provider
Right At Home here in Glendale has provided excellent service for the past 4 years. The front office personnel are very helpful. I am very satisfied.
April 11, 2013
I am a current client of this provider
They provide me with homecare services for almost 3+ years. Caregivers are always trained to be professional, respectful, and sincere in their assignments with clients. I can't really say enough to rate Right at Home except two thumbs up and if I had three they'd get three.
About Right at Home Northwest Phoenix
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
