
Reviews of Right at Home Northwest Phoenix
Home Care Reviews for Right at Home Northwest Phoenix
April 06, 2022
I am a current client of this provider
February 03, 2022
I am a current client of this provider
January 05, 2022
I am a current client of this provider
December 20, 2021
I am a current client of this provider
Provider Response
Thank you so much Denise. We are so happy to be of service!
December 07, 2021
I am a current client of this provider
Provider Response
Thank you so much for your comments. We feel that it is imperative that you know who is coming to your home and what they will be doing. We always strive to do the best job possible and appreciate the opportunity to improve our services if we have not met our clients expectations.
November 17, 2021
I am a current client of this provider
Provider Response
Thank you Mark. It is our honor to be of service to your parents! Please let us know if there is anything else that we can do to be of help.
October 08, 2021
I am a current client of this provider
August 05, 2021
I am a current client of this provider
Provider Response
Thank you so much for your review. We value the trust you have placed with us and hope we are able to continue to be of service.
July 20, 2021
I am a current client of this provider
Provider Response
Thank you Jeff. We appreciate your comment. We are very blessed to have wonderful caregivers!
May 20, 2021
I am a current client of this provider
April 09, 2021
I am a past client of this provider
December 17, 2020
I am a past client of this provider
November 12, 2020
I am a current client of this provider
August 08, 2020
I am a past client of this provider
March 09, 2020
I am a current client of this provider
February 11, 2020
I am a current client of this provider
February 10, 2020
I am a current client of this provider
December 19, 2019
I am a current client of this provider
November 21, 2019
I am a current client of this provider
November 16, 2019
I am a current client of this provider
November 11, 2019
I am a current client of this provider
October 21, 2019
I am a current client of this provider
October 09, 2019
I am a past client of this provider
September 19, 2019
I am a current client of this provider
September 10, 2019
I am a current client of this provider
August 19, 2019
I am a past client of this provider
August 19, 2019
I am a past client of this provider
July 17, 2019
I am a current client of this provider
June 19, 2019
I am a current client of this provider
May 08, 2019
I am a past client of this provider
February 26, 2019
I am a current client of this provider
Provider Response
Thank you for your comments. We take all feedback very seriously and are always available to discuss concerns. As the Owner of Right at Home in Glendale, any Client experience that is less than a "10 out of 10" is taken very seriously. We have ongoing training for all of our Caregivers through the Right at Home University and have mandatory in-person training every quarter. I understand that you have experienced difficulties with transportation, however, since it is provided by another party, I am unable to change their service. We understand that changing caregivers can be a challenge. We do try to match our caregivers with our clients based on several factors such as; skills necessary to physically assist our clients, where the client and caregiver each live, the preferred schedule of the Client and the caregiver's availability. Again, thank you for your comments and please feel free to reach out to me directly if you should ever have any concerns in the future. Sincerely, Becky Leuer, Owner.
February 14, 2019
I am a current client of this provider
January 23, 2019
I am a past client of this provider
December 17, 2018
I am a current client of this provider
October 24, 2018
I am a past client of this provider
October 16, 2018
I am a current client of this provider
Provider Response
We understand that matching a client with a caregiver and continuity of care is of the utmost importance to a successful relationship. While we strive to make the best match possible, there may instances when there is a personality conflict or lack of bonding. In those cases, we will do whatever we can to improve the situation. We welcome feedback and ongoing conversations between our clients, their families as well as our caregivers so we can create the best possible experience for everyone.
September 18, 2018
I am a current client of this provider
August 15, 2018
I am a past client of this provider
August 15, 2018
I am a current client of this provider
July 17, 2018
I am a current client of this provider
June 26, 2018
I am a current client of this provider
May 15, 2018
I am a past client of this provider
April 16, 2018
I am a current client of this provider
March 12, 2018
I am a current client of this provider
January 29, 2018
I am a current client of this provider
January 18, 2018
I am a current client of this provider
December 12, 2017
I am a current client of this provider
December 11, 2017
I am a current client of this provider
December 11, 2017
I am a past client of this provider
December 11, 2017
I am a current client of this provider
August 31, 2016
I am a current client of this provider
July 29, 2016
I am a past client of this provider
July 29, 2016
I am a past client of this provider
December 29, 2015
I am a current client of this provider
November 26, 2014
I am a current client of this provider
November 23, 2014
I am a current client of this provider
November 23, 2014
I am a current client of this provider
November 23, 2014
I am a current client of this provider
October 31, 2014
I am a current client of this provider
April 16, 2013
I am a current client of this provider
April 11, 2013
I am a current client of this provider
About Right at Home Northwest Phoenix
Who is Right at Home Northwest Phoenix?
Right at Home is one of the nation’s leaders in providing in-home care services. Right at Home specializes in home care, facility care and assistance for seniors and disabled adults. Our goal is to keep each client in their familiar surroundings as long as possible improving their quality of life, while maintaining their dignity and respect. We are flexible and do as little as 1 hour per week up to 24 hours per day 7 day a week. Why home care instead of an independent or assisted community? Home is where the heart is. Home care is an alternative to moving to an independent or assisted living community. Our homes are familiar and comfortable; they hold many memories of family and with the good times with old friends and neighbors! Home care allows the ability to have “one on one” care on your schedule; this allows you to have personalized care with a caregiver that knows you and what you like. Most of the time, home care can be very cost effective and gives you the ability to stay at home and maintain your quality of life. This also allows you to maintain your privacy, dignity and independence by staying in the place that means the most-HOME. How do we develop a plan to help my loved one? From the moment Right at Home receives your phone call, we begin considering the needs for your loved one. When discussing your situation, we will set–up a home assessment to finalize your plan of care and go over our service agreement. When starting service, a staff member does a caregiver introduction along with in-person training for your loved one’s specific needs. What are some of the services Right at Home provides?