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Mountain Terrace Senior Living

3312 Terrace Ct, Wausau, WI 54401

(800) 558-0653 (Call a Family Advisor)

4.2

(5 reviews)

Offers Assisted Living

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Reviews of Mountain Terrace Senior Living in Wausau, Wisconsin

4.2

(5 reviews)

  • Facility

    4.3

  • Staff

    4.0

  • Food

    4.3

  • Activities

    5.0

  • Value

    3.0

Susan

2

October 15, 2021

I am a friend or relative of a current/past resident

My mom is currently staying at Mountain Terrace Senior Living. I don't know if anyone else is having issues, but they are having issues with a big turnover or lack of help. I don't think she's getting the attention that she needs. They kind of promised a lot of things that I don't believe she's getting, and I know some of it has to do with COVID, but some of that is just laziness in my opinion. It's not as clean as they said it was going to be. Their communication is terrible. These are things that I'm just really not happy with. They don't communicate a lot with the family at all. Their staff is constantly changing since my mom's been there. In less than a year they've gone through almost everyone; the executive director, the nurse, and the activities director quit. Every time I go there, it seems like they have more spaces. That's hard on the people, because they're old, and they're used to some of these people that they can kind of depend on, and it's just been a revolving door of people coming and going there. She's not getting the care she should be getting. Probably one of the better things that they have is, they do seem to have a decent menu of a variety of food for them. My mom at first complained quite a bit, but she's less complaining now because of that. I'm sure she's as used to her own cooking and so forth, but I think their food is good. My mom's got dementia and she needs help getting there. She's also got macular degeneration, so she can't see that well. I think sometimes they don't go there and get her to go down to eat. Sometimes she maybe just thinks she hasn't eaten, but sometimes she'll say to me that she has missed meals, which I'm not happy about at all. They have very little activities. They promised all these things, but it is COVID at the time, and they can't. They're in and out of lockdown all the time, and then the activities are shut down. They try to do things within the center, but my mom has macular degeneration, so she can't do a lot of the things. I don't think they try hard enough to get them active, or they do nothing outside, except they can sit out there. They should be doing some activities that are outside so that people can be more active. I don't know if it's because of lack of help or because they are short-handed. It's very expensive, and much less than they promised. They had promised nursing and staff. At first, when she went there, they were doing medical testing, blood pressure checks. If she would have situations, they could have done an X-ray there or they could have; now, there's none of that. Everytime something happens, like a small fall or something, I have to go there and take her into the emergency room. There's no medical care there at all anymore, and that's part of the price.

David

5

December 20, 2020

I visited this facility

We went to Mountain Terrace Senior Living. I thought it was very impressive, it seemed like they genuinely cared, and I felt it had a warm atmosphere and very caring atmosphere. The rooms were very clean, modern looking, and seemed to be well maintained. It's very comfortable and easy access to two major highways, and there's a very popular restaurant a street from them, Vino Latte. The food in the dining area was very good, tasty, and served efficiently.

mommoof8

5

January 31, 2018

I am a friend or relative of a current/past resident

I have visited many times. Staff seem so happy and when they're happy, mom and dad are happy. There seems to be an environment of respect and everyone is genuine and happy to help each other out. The mood is just warm and inviting when we walk through the doors. No wonder my mom's doctor highly recommended it.

mary780274

4

June 1, 2017

I visited this facility

I liked Mountain Terrace although we are not just ready to go move just yet. I walked into their dining room area, and it looked like everybody was enjoying their meal. The head of the place was very informative, and he took me on a tour to see the rooms.

Provider Response

Thank you for your kind words. We are always happy to help and inform. There is so much to figure out when you get to this stage. We are always eager to help you find a place to call home, whether it's here or some other place, we want you to be happy with your choice. We do our best to give you all the information up front and don't hide anything... trying to remove the old-school "car salesman" tactics.

Caring105242450

5

April 20, 2015

I visited this facility

We've chosen Harmony of Wausau Terrace for my mother. For one thing, I was impressed by how friendly the staff was, and the facility had a lot of amenities with very open spaces and very nice rooms. They have just been very accommodating; they took my mother on a tour, and they asked her what she liked about the place. My mom told them that she wanted to be close to the dining area on the first floor, and they were able to fit every specific need that my mother said she wanted at that time. One of the things was the occupational and physical therapy that they have right there on the facility. Actually, it might have been Bingo and cards they had going that afternoon. They also had like a little chapel that was just kind of a quiet area with a beautiful view, and they did have all kinds of different services there during the month.

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Costs for Mountain Terrace Senior Living in Wausau, Wisconsin

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,400

Starting Price

Services and Amenities of Mountain Terrace Senior Living in Wausau, Wisconsin

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

About Mountain Terrace Senior Living in Wausau, Wisconsin

Mountain Terrace is located in Wausau, Wisconsin, just miles from Rib Mountain State Park and Granite Peak Ski Area. Visitors find this facility to be a respectful environment and note that the mood is always warm and inviting. According to guests, the community has nice resident rooms, plenty of open spaces and a quiet, on-site chapel, which has a beautiful view and offers religious services regularly. Visitors also remark on the appeal of the community's activities, such as bingo, card games and arts and crafts. Residents can choose from pet-friendly one-bedroom apartments or companion suites.

Map of Mountain Terrace Senior Living

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