Pleasant Point Senior Living

Mary

My uncle is currently in Pleasant Point Senior Living East Campus. His TV went out and one of the workers there, helped him order a TV, and the maintenance man came in and hooked the TV up for him. So he liked that. And they did not charge extra for anything. But the one thing he complains about is sometimes he doesn't like the food. He first went into a 1-room, then after he found out he was confined and he couldn't get up and move around like he really wanted to because he didn't have much room, he up and decided to take the apartment. They've got activities going on there, and he loves to play cards with the guys. The food is really good, but he's not into vegetables and fruits, and when they have that he complains. When he first moved in there, we had a problem with him not getting enough food, and when we talked to the director, they said that all he has to do is ask for more. They got somebody that comes in and does haircuts for him, and they've been bringing in a physical therapist to make him get up and out of his chair to try to walk a little bit. They have a very nice area that they can go out and sit in, they've got bird feeders and stuff like that. He can see the bird feeders out his window into the courtyard. They treat them very well there, they don't charge extra, and he loves the people and workers there. The only thing I have noticed is that they're supposed to have housekeeping come in and vacuum the floors every so often, and they don't do that quite like they should. That's one of the things they need to do a little bit better on. I've had no problem with anybody there when I've called and said things, they take care of my issues.

Cindi

The rooms at Pleasant Point Senior Living were a little smaller. There's no stove or oven, and I don't recall there being a fob for the residents. I believe you could purchase one separately, but it just seemed kind of odd. What I did like is there's a doctor, a nurse, and a PA that come into the building and see patients. If we wanted to switch to that doctor, then my mother would be seen when he comes there. Our interaction with the staff was enjoyable. The person we spoke with wasn't as familiar with that facility because she didn't work there for a long time at that point, and she was kind of filling in, but for the most part she covered all the bases that we wanted to. The dining area was kind of like in a horseshoe. The tables were more separated from each other. It was not as homey, that's what my mom mentioned. There were fewer common areas there than there were at the other place. What they had is they had a wellness thing and they had more daily activities. Price wise, there was only a couple hundred dollars difference at the base rate between the two places. The fob thing kind of makes me nervous, or lack thereof, because you don't know where anybody is if somebody would fall. However, they have more emergency pull cords than the other place, two in the living room, one in the bedroom, and one in the bathroom.

L.

Christine showed us around Pleasant Point Senior Living and we loved her. She's the director and was very professional. The facility was very modern and clean. My father would not want a kitchen anymore, so they have an efficiency size for him, almost like a studio, which is one room with a mini fridge. They also had the Medicaid benefits kick in when his savings would be gone, which was important to us. The dining room was very clean and also very modern. We reviewed the sample menu and we liked that my father would have options if he didn't like what they were serving. There would be alternatives that he could choose.

Provider Response

Greg

I moved into Pleasant Point Senior Living. My room is a nice size. The lunchroom is a nice size. They have activities here. The staff is very good. They do a very good job for me. The food is very good. They have bingo here, activities for the residents, and a ball game. They have a refrigerator in the room. They have patios out here and an area where you can sit out in the front and chairs.

Provider Response

Reviewer#AT0721a

My aunt was in Pleasant Point Senior Living. It was really good at the beginning four years ago, but now it has really gone downhill. They had everything; but now, the care level, the food, the communication has gone down. They got rid of the maintenance people. There were a few of the staff that were good. The design is OK. They could improve on pretty much all of things, and the safety aspect they got much to improve on.

Mary

My mother-in-law is here, and she likes it, except for the food. The rooms are nice, they do have some activities, and they have some family nights. They have a physical therapist, but they’re getting a new company.

Becky

My parents are living here. It's very clean, and they have some excellent staff there, but I wish they had a little bit more. The food is made from scratch. They have very friendly people. I like the place for my parents. It's nice all around. They have happy hour on Fridays, they have Bingo, exercising, storytelling where you tell a little bit about yourself so the residents can learn about you, and they have birthday celebrations. They also accommodate the residents with a shuttle service. They have a lot of things. My father hasn't complained about the food. They listen to him and they try to accommodate. It's worth every penny.

Visitor417651

My mother-in-law is here. They have a social calendar of activities and do things quite often. Her room is very nice. They are able to have their own furniture and decorations. They actually use her room as a model to show other people. The place looks clean and nice. The staff is very nice and friendly. My mother-in-law says the food is very good. They have activities, like exercise classes. They have a physical therapist.

Kathy677713

We just weren’t impressed at all. The woman who was doing the presentation was interrupted a lot with phone calls. It was more of an older building to us, and it wasn’t something we would put my mom in. It was too much interruption. She always had something that she had to take care of, and that just gave us a bad feeling about the place.

anonymousFWNMG

It is a fairly nice facility and adequate for to my relative's needs. The staff is very friendly and interactive with the relatives of the residents.

Caring107366650

It is wonderful. I have been here since the beginning of May. I chose this facility because of the location. My first impression of it was that it was very clean and neat. The services and care are wonderful. The food is very good. The activities are good. They don't have trips, but they have a lot of in-house activities. I would recommend this facility to others. My room is great. It is very spacious. The facility is very clean.