Brookdale Madison West

Shari

I'm impressed with Brookdale Madison West. They've been very accommodating. Their employees are very well trained, very personable, and very caring people. It's like a home away from home. My mother is there temporarily getting her strength back. The rooms are beautiful, and she has lovely view of the wooded area. She's in a very large suite with a kitchen table, cabinets, microwave, and a full-size refrigerator. It's like walking into a Marriot Hotel. It's very well laid out, and a receptionist is always there during the day and evening hours to greet you.

Mark107592750

The staff at Brookdale was very pleasant and very interested. They also had the same enthusiasm for taking care of my mom if she would need more physical assistance. The rooms were spectacular. They're just really beautiful. Brookdale is a brand new facility, and they have some very interesting design. They have happy hours for the residents. They have physical therapy, and they did all the types of things that you would expect.

Helen45

I visited a couple of times and I was not impressed with the activities. The residents seemed to be sitting around most of the time, although, I knew the staff tried hard to involve in them in some of the activities. The rooms were okay, but the bedroom wasn't separated. When you walked in, it was like a nursing home, the bed was there and that was it.

Provider Response

Caring74126750

My father-in-law is a resident here. It is a small facility, which has about forty-eight residents. It has two lower wings and two upper wings. It is really intimate and about eight to ten residents have their own dining area. The rooms are nice and clean. There seems to be people there to take care of the residents at all time. They are friendly and cheerful folks. They seem to like the residents. They have activities fairly often. We live close so we visit him at least once or twice a day. I think Wynwood has programs that cater to the needs of the residents. From what I understand, if someone has disabilities: memory; vision; hearing; hand-on ambulation, they will give more care.

Nancy72299350

Everybody was very nice here. We saw the room that was available in the neighbourhood and it looked very nice. They had activities. I was very happy with it but my aunt doesn't want to live there.

Kerry1

This is one of the cheaper ones. It's close to us and we could visit grandma frequently. It is also one of the very few communities that would allow smokers. They've got a smoking area outside. But as it turned out she ended up quitting smoking. The other reason is they would take her cat, and they were friendly about that. She complained a lot about the food. She said there wasn't a good selection, so she would have to eat whatever is being served. She didn't like the quality of food, and sometimes it's served cold. That's the number one complaint. It's also been really hard for her to get use to the personal care aspect because she never had any assistance, so she's having difficulty adjusting to having people helping her bathe and other privacy concerns. But the staff would be very courteous and very caring, especially the director. He was always very friendly with the family. The facility is always clean, and always very quiet. Unfortunately, when my grandma broke her hip, we had to find another home for her cat. And we're trying to find something that's going to be more affordable because my grandparents don't get financial assistance, and it's all coming out of their savings.

Sopher's Mom

My husband lived here for two weeks to give me some respite time. He also completed outpatient voice and speech therapy at this facility. We were both gratified by the way the staff is caring and friendly. There were a few problems while he adjusted but our concerns were never ignored. The director and the heads of the various departments don't hesitate to get personally involved with answering questions and concerns--it is not a situation where the managing is done from a distance. I really appreciated everything the staff did and we'll definitely be using Wynwood for future respite stays.

commercesd

The assisted living facility looked like a nicely designed building from the outside - with nice shrubs and well maintained lawns. The nice backyard featured many nice seating areas for seniors to enjoy safely. There was plenty of park-like space with large trees and well manicured lawns. The building had many intimate sitting rooms for privacy and visiting with friends and family, as well as larger living spaces for games and many other types of socializing. All of the residents appeared to be enjoying themselves as we walked through the building. The design interior was easy to navigate and pleasant to be in. All of the rooms had very nice views with a beautiful décor and plenty of light and fresh air. The dining areas were spacious and nicely decorated. The residents can choose from a variety home-cooked meals in a cafe setting. The food smelled delicious, was healthily prepared and looked nutritious. The menus featured many types of dishes, as well as the usual American offerings. Healthy snacks are regularly offered during the day and whenever desired. The private living spaces were decorated nicely with a homey feel and lots of light and air. Each unit had pretty views of the outer grounds. Bathrooms were all designed with safety rails and seats. The exercise room includes daily exercise classes and equipment to use each day. Residents can also take walks with supervision or safely alone along the beautiful garden paths and courtyards. The events calendar included stimulating activities like interesting nature walks in the lovely Wisconsin countryside, visits further into town for art, dining, and films and theater to enjoy all of Madison's offerings. The residents all looked content in their stimulating, yet calming living environment with caring and considerate staff.