Care Age of Brookfield

mike5

The residents always look like they are having a great time. Very great rehab department that goes that extra mile to take care of their patients. Always something going on in activities from games, movies, bingo and weekly entertainment. I recommend the place.

Mell

Your loved one will wait and wait and wait to get help with anything! I saw 6 workers sitting at one desk, and 4 others arguing at another desk. My dad called 3 times for help to use the bathroom. I've been sitting here with him for an hour and 20 minutes. He is STILL waiting. I spoke with a resident who says she waits for hours until she just goes in her pants. He also couldn't get water to drink. Please watch out for your loved one if you even take them there.

SANDY485

Rehab not helpful for my Mom's broken ankle. My Mom was a difficult patient and the staff elected to avoid her.

Clemme

Mom was initially admitted for rehab in May. Therapists worked with her gently appropriate to her capabilities. Kept us informed of her progress and offered suggestions. Unrelated to the facility her health declined and was then admitted into Hospice. During her entire stay all staff took excellent care of mom and were extremely caring to us the family. Answered all our questions and sought us out with updates when we came onto the floor. Food was good and she was able to get substitutes for things she did not like. Social Worker helped us navigate through the changes with mom and gave us recommendations of next steps. The facility itself is not new and shiny, could use some updating, but hallways were wide and place was kept clean. Her care received was given by wonderful staff not by brick and mortar. I can't say enough for the facility and staff.

leaat1

I wanted to give a 3 1/2 star general rating, but it doesn't let you. If I could rate different departments then physical and occupational therapy would receive 5 stars. Most of the RNs and CNAs were very nice and caring. So I would rate them as 4 stars (as there were a couple who could have been more personable). But there were a couple who were 5+ stars. They were so busy some days - especially mornings and could have used extra people. I read the other reviews and some things were true, but not as bad as some that were written. As far as the cleaning went I just asked when I saw someone to vacuum or change my sheets and they did. I have to say the food was generally not good. They changed food companies after I was there a couple of weeks, and the new company was terrible. I was there almost 8 weeks so I had plenty of meals to sample. I think if you treat people with kindness that is what you get back. That was true for me both ways.

Njr

I was at this facility for one week and this is my review. The room I was in was extremely small and difficult to get around in a wheel chair. There were ants in the bathroom, the bathroom was never cleaned, sheets were never changed, room never vacuumed, the reclined seat was spotted with something (I would not use it), there were large holes in the walls where something previously had hung. The staff and PT were very good and very nice to work with. If needed, I WOULD NEVER GO HERE AGAIN!!!