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Bothell Health Care

707 228th St. SW, Bothell, WA 98021

(855) 798-2040 (Caring Family Advisor™)

3.5

(12 reviews)

Offers Memory Care and Nursing Homes

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Bothell Health Care
Bothell Health Care
  • Top rated on Caring.com

Bothell, Washington 98021


3.5

(12 reviews)


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Memory Care, Nursing Homes

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Kenmore Senior Living

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Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

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Care Types

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North Creek by Bonaventure

Bothell, Washington 98012



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$3,805/mo



Care Types

Assisted Living, Independent Living, Continuing Care Communities, Memory Care

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Reviews of Bothell Health Care in Bothell, Washington

3.5

(12 reviews)

  • Facility

    3.4

  • Staff

    3.8

  • Food

    3.0

  • Activities

    3.7

  • Value

    3.0

sipress

1

November 19, 2021

I am/was a resident of this facility

My review is based upon personal experience in this facility. I was there for 30 days after a fall that resulted in fractures of both legs. I was initially in casts on both legs and bedbound, and then gradually progressed to wheelchair. As a fairly short term, orthopedic rehab patient (and a retired nurse, with hospital, nursing home, home health, and outpatient physical therapy work experience), I had certain expectations (based, in part. on the Bothell Health Care website) for my rehab program. I was very disappointed. First of all, unlike hospitals, nursing home beds do not have side rails (in the nursing home environment, they are considered restraints and potentially dangerous, especially for cognitively impaired individuals). For an orthopedic patient, like myself, I needed side rails as a safety precaution - to keep me from falling off the bed, when I was turned on my side - and as a support. A special, physician-signed order is required for side rails. The doctor I saw on my first full day at Bothell Health Care, signed such a form; however, it took 14 days for small, head-of-bed side rails to be put on my bed (and during that time period I was having to hold onto either the side of my bed - which dipped down - or my bedside stand, which moved, when I turned to be put on a bedpan, etc....typically there was not enough staff to an aide to be on either side of me for these functions). Many of the days I was there, there were not enough Aide staff. One day, I used my call light so I could be assisted in using the bedpan, and after 40 minutes of no response, I ended up calling the front desk on my cell phone; even after that, it took another 12 minutes to have an Aide respond, and by then I had had an accident. I did have the expectation that the staff worked as a team, but other than the first patient conference (after nursing physical therapy, social service, etc had a chance to evaluate the patient), this was not the case. Nursing staff is hired by a different organization than the "therapy" (physical and occupational therapy) staff, etc., each rarely communicating with each other (except for nursing staff to tell the aides what to do. Other than the Activity Director's monthly calendar, that is no master computer schedule for everyone to be on the same page, related to each patient's treatment plan. It took me almost 2 weeks of persistently requesting having physical and/or occupational therapy the same time of day (so that I could plan to be dressed and get adequate pain medication in time to be able to do the therapy), for me to get that as part of my rehab program (otherwise, therapy would just knock on the door when they were available and see if you wanted therapy). I never felt included in my own care, and felt I had to expend energy I didn't really have, in fighting for a "say" in my own care. Individually, most of the staff were really caring, respectful and helpful - a lack of organization and responsiveness seemed to be more a matter of inadequate staffing and inadequate communication. On the day before I was discharged an item I kept in my room closet since the day I was admitted - that I would need as an aide when I got home - was taken out of my closet. When I told nursing staff about it, they said, "sorry," but did not seem interested investigating the situation further. It took most of the afternoon and personal investigation to find out that one of the therapists had taken it, thinking it was the facility's - I can understand gong through rooms looking for items that may not be the patient's, but to go into a patient's closet without telling them, and taking an item is very disturbing! I did get that item returned to me, along with multiple apologies, but......this is certainly a concern. At this point, it appears this facility's care focus is for long term care patient. And, it also appears that so much of what is done, is related to checking off the criteria for their governing guidelines (like Medicare, Medicaid, insurance, owners) and how the facility appears to the outside world, rather than the actual care to/for/with the patient. I was told that they are having a new orthopedic wing built in the near future, and I would hope that once that is built, that the organization and staffing needs will be re-assessed as to how to provide a better rehab program for that segment of their population. 'Til then, I would not recommend this for other short term rehab patients.

Helen Bolling

1

January 19, 2020

I am a friend or relative of a current/past resident

My father was sent there after his second stroke .My mother was physically unable to take care of him.while there he was suppose to recieve comfort care,however he was the most uncomfortable i have ever seen him.half the time they lost his clothes and had him in improper clothing .He was in pain and neglected most times.we never saw the doctor to access if he needed pain meds or back to hospital.He had a few falls and contusions from wandering the halls alone.relief came when we requested back to hospital ,evergreen hospice and finally he was comfortable and peacefull.never send a loved one to this place.

IreneHug

5

April 29, 2019

I am a friend or relative of a current/past resident

My Mom stayed her for 3 months due to a broken femur. She started in a double room then moved to a private room. The staff there are very caring and attentive. Her bed was comfortable and they kept is low as she was a fall risk. The activities director is wonderful and got my mom to attend some activities during her stay. They have bingo, trips, movies, etc. The food is ok, breakfast is one of the best meals. You can select your menu every week. They have other options to take if you do not like what is offered. She had stayed at another facility in the area prior. This one was much better for my mom's condition (dementia) and they had better ways of getting her to try PT and OT.

Family Grateful

5

October 13, 2018

I am a friend or relative of a current/past resident

I recommend this facility for a beloved parent or family. Clean facilty, staff that cares and works with family, conveniently located of main highway. They provide great care for my parent and are very involved with their comfort and happiness .

Judy

5

April 30, 2018

I am a friend or relative of a current/past resident

My friend was in Bothell Health Care, and it was great. They had all kinds of activities, arts and crafts, bingo, and parties for holidays. They had three meals plus snacks, plus OT, PT, and help with her oxygen. I would highly recommend it.

DB writer

5

March 10, 2017

I am/was a resident of this facility

The staff was superb, attentive, respectful and skilled. The facility is clean, and easy to maneuver. OT and PT staff were knowledgeable, and skilled.

Caring109071650

3

June 30, 2015

I visited this facility

A number of people, who I knew from high school and live in the Bothel area, had recommended Bothel Healthcare Center to me. I remember touring it, and I wasn't very impressed. They seemed very institutional, and not extremely clean. The staff was busy, and not really very friendly. It is not some place where I would put my mother, but I know other people who had thought it was good for their family. It seemed impersonal.

Friend of the Family

5

October 6, 2014

I visited this facility

This is one of the nicest facilities I've visited. The staff was very helpful and professional. The nursing staff were available to answer questions regarding the care of our loved one. The environment was clean, as were the patient rooms, it seemed like housekeepers were always out and about cleaning. The therapy staff provided help doing daily exercises to improve our loved one's mobility so he could return home safely. All in all, I'd have to say this is an exceptional facility, with highly trained staff, that exceeded our expectations.

jlas425

1

January 17, 2014

I am a friend or relative of resident

If you care about your loved ones you will not send them here. This place couldn't care less about the care given to the patients. It is all about the bottom dollar. The staff is friendly enough and some genuinely care but have their hands tied by management as to what they can do. I witnessed rehab staff being told to go see someone for 10 minutes to meet state requirements. What could you possibly do in 10 minutes? I saw the rehab manger once and she was very cold and annoyed that she wasn't able to go back to watching her "soap". I feel bad if your family members ends up here.

Antony1

4

April 18, 2012

I visited this facility

It was a decent place. The nursing staff was helpful as was the rehab, he made a full recovery. The rooms from what I saw were very clean. A nice dining hall with TVs and board games. Each room had cable television. The place was very secure, the front door had a keypad lock to prevent some of the more elderly folks from making an unauthorized departure. My father stayed there for about a month and a half. When he got back they would send out a physical therapist to continue with his rehabilitation. I visited about 2-3 times a week and all in all from my limited experience I would rate it at a 4. The only downside I could really think of would be the food, but thats to be expected, it's a nursing home not a restaraunt.

feeling helpless1

4

September 30, 2011

I am a friend or relative of a resident

My Mother is a resident of this facility and has been for a long time. It was previously owned and operated by different people than are there now. The people who own and administer it now are excellent, however, I still see a disconnect between what the administrator says should happen with my mother's care and what actually does happen, and I must say, that so very often I am really dismayed with what I see as far as her care at the resident/nursing assistant's level. It's getting better, but most of the time, I feel like pulling my hair out. They have nice amenities, but I wish they had more rooms or spaces where families could go to meet or talk about their loved one's situation, or where we could rest if we are there for many hours. The facility is very nice and they are making even more improvements.

An Eldercare Worker

3

June 21, 2011

I visited this facility

This is strictly a skilled nursing and long-term care facility that has a memory care unit, with doors that are locked and coded for safety. The location is right off of I-405, so there is easy access for visitors"”and plenty of parking. Overall, Bothell Health Care feels a bit dark, not as happy and bright as it might be. There is a little outdoor patio area"”and a TV room with a small window, but not much else pleasing to the eye or senses. The individual rooms are pretty small and on the skilled nursing side, two people are placed in every room. In the long-term care side, there are four in a room"”which can feel a bit crowded and busy. There is a window, shared sink and bathroom facilities in most rooms. But the whole place feels a little institutional, similar to most skilled nursing homes. The entire staff is friendly and helpful. The care from nursing staff is especially good; the nursing staff seems to be aware of new developments in residents and of any complicating factors they may be experiencing. There is also a good therapy department for those who need physical, speech, or occupational therapy. However, one unfortunate thing I have witnessed a couple times is that people who were supposed to be on quarantine were out wandering freely among the other residents. One unique feature that's a real convenience for residents is that a mobile imaging unit for CTs or MRIs periodically visits the facility. That saves them the bother and expense of going outside the facility for such tests. Foodwise, there aren't choices at any of the meals; residents must simply eat what's being served that day. There is an activity department"”and church services are offered, along with a group that reads the paper together daily. Other than that, there aren't many activities or organized outings offered. And for that reason, Bothell may be best for people who have family or friends nearby to visit to keep them entertained and engaged.

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Services and Amenities of Bothell Health Care in Bothell, Washington

General

  • Resident Capacity: 99

Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 505431
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About Bothell Health Care in Bothell, Washington

Bothell Health Care is committed to providing quality health care services to our community. As a team, we strive for success in bridging the gap between hospital and home in a warm and friendly environment. Should we become your home, we are committed to improving your quality of life. Bothell Health Care is our community's facility of choice for residents, families, physicians and employees.

Bothell Health Care is locally owned and operated. The Executive Director, Julie Bingman, is both an owner and an RN. She has had a life of service in skilled nursing facilities, starting as an aide in high school, then, after earning her RN degree, working up through the system, first as a nurse, then as a Director of Nursing, followed by positions as Executive Director (ED), Regional Director and Divisional Director. As a Divisional, Julie had responsibility for as many as 34 skilled nursing facilities in the Northwest. Now she focuses all of her attention in serving the residents of Bothell Health Care.

Map of Bothell Health Care

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