My mother moved into Merrill Gardens at Auburn. It's a very professional, very friendly, and caring community. Everyone seems to care for one another and take care of one another. My mother never felt alone when she went in. The minute she went in, there were people always that would introduce themselves and sit down with her, when she would go for her meals and everything.
I like that they have meals from 7:00 in the morning to 7:00 in the evening. Any time during the day you can come and have a meal. They have a lot of activities. They are very secure. Even though they're in the middle of the town, they have secure facilities. They're very, very careful about COVID. You can't just walk in the door. It's monitored at all times. There's always somebody at the front desk and you have to have your temperature taken. They have a machine set up and they give you a badge. You must have a badge when you're walking around.
If you live there, you can purchase an underground parking place and it's gated. You can't just go in the parking lot like the last place she was at. Since it's gated, they don't have a problem with safety issues. It's very clean and very nice. She has her own washer and dryer. It's a good size apartment and it has a living room and a bedroom. There are several different apartment styles, too, and many activities. They have a movie theater. If you go online, it explains everything on their website all the things that they have. They're opening up much more now because COVID is essentially over for them. They've been very careful, and so they're starting many more activities back that they didn't have for a while. They've got things every day.
The food is very good. It's nice because they have a menu you can choose from. They have smaller portions for seniors, but you can always ask for more and they never question anything. You don't have to pay tips or anything. They just have it in the service package. I know they're still trying to get more people because during COVID they didn't have as many servers and now they're getting more. They were a little bit slow, but I don't want to complain too much because I know they're in the process of getting more people. It's a family-owned property and they have many facilities throughout the United States. It's expensive, but I think it's worth the money.
Provider Response
Hi Laurie, we are so happy to hear that your mother has loved the food, activities and rooms at Merrill Gardens thus far. Thank you for taking the time to leave us this review.
