We visited this community. Gencare just purchased it and they're going to do some very interesting things, including a big remodel. They were older, so the rooms were large. The one room available had a huge walk-in closet. There wasn't a lot of engagement of either staff or residents, but it's in transition from having been through a series of different managers and owners. The memory care unit needs some upgrades and that's all planned as part of their remodel. They have an exercise room, which is going to be upgraded into a modern concept. It was only being used for group type activities and it will eventually be more like a gym with PT, or somebody's going to be in charge of it.
GenCare Federal Way
Offers Assisted Living, Independent Living, and Memory Care
20 Reviews
31200 23rd Avenue South, Federal Way, WA 98003
Call
(844) 325-8230
Reviews of GenCare Federal Way
Assisted Living Reviews for GenCare Federal Way
February 27, 2019
I visited this facility
May 06, 2017
I visited this facility
It was very nice, warm, high spirited, and very welcoming. The staff was very personable. The rooms and apartments were very clean, organized, and well-maintained. The grounds were excellent and convenient to where I live. The dining area was very spacious.
November 18, 2016
I visited this facility
It seems nice, they have some good amenities, and the rooms weren’t like top notch, but they were OK. The staff was really good. The anterior and the common rooms were nice. The apartments looked small, but that was just alright.
September 11, 2016
I visited this facility
We went here because it was close to our home. There were activities, but he was not into that. We looked at a studio, and it fit his needs. I only met one or two people, and they were very nice. There’s also a shopping mall nearby.
August 24, 2016
I visited this facility
It was very nice. The home that they had to offer was very nice. I was very impressed with it. The staff was very nice, as were the programs going on at the facility.
March 31, 2016
I visited this facility
It was wonderful. We saw a one-bedroom with a kitchen and a big walk-in closet. We had a good lunch in the dining area. The staff was really great. There was something going on every day.
January 12, 2015
I visited this facility
I really liked the community. It was clean, and everybody was cheery. The staff was very nice. They showed us around, and the rooms were very nice. I would recommend this to other seniors who are looking for an assisted living.
December 02, 2014
I visited this facility
I had an hour tour, and it is a very nice facility from what I saw. Their apartment and their staff were all very nice.
October 31, 2014
I visited this facility
The community was really nice and clean. The staff and the rooms was very nice too. They have a schedule of activities.
April 29, 2014
I visited this facility
It is a lovely facility. It wasn’t exactly what I thought my mother needed at that time, but it's a beautiful community. It seems to offer very good care. I looked at one room, which was quite nice. That particular room I thought was a little dark because it was a lower level room, but it was very nice. The whole facility was just beautiful, immaculate, and lovely. They have all kinds of activities. They have a lovely outdoor walking area. It was just a very beautiful upscale facility in a nice setting.
February 28, 2014
I visited this facility
They had an opening for respite and so we chose this facility for my dad. It's clean and there are a lot of nice activities to do. They have dinners for the guys, bingo, puzzles, and arts and crafts. He got a studio room and so it's not that very spacious, but most of the staff has been pretty good to my dad.
November 27, 2013
I visited this facility
It is very nice. This facility is much cleaner than the ones that I saw. The staff seemed good.
September 19, 2013
I visited this facility
It is a very good facility. Everything there is wonderful. Their staff is very helpful and very nice. The area, their rooms and dining area, and the activities they have for their residents, I have nothing negative comments on them. I highly recommend this place.
July 30, 2011
I am a friend or relative of a resident
My mother has been an assisted living resident resident in this facility for over 16 months. She is comfortable and content. She tells my sister and I she has no complaints. She and her quality of life have improved since moving here. She gets quality care that other family members and I would not be able to exceed and probably not meet. The facility is lovely and the staff caring and compassionate.
Independent Living Reviews for GenCare Federal Way
November 20, 2017
I visited this facility
It was a nice place. They were very professional and did a good job. I checked the dining area, but I did not try the food. It was set up very nicely and very clean. Everything looked really nice, clean, and well set up.
February 23, 2017
I visited this facility
It was beautiful and clean. It would have been perfect. The studio apartment was a nice size; they had people come and do crafts and also sing. They had different programs.
May 17, 2016
I visited this facility
My relative is here. It is the closest one that I can find. The staff seems to be very friendly and take care of him really well. They have apartments where you bring your own furniture. It has everything you need to keep busy.
Memory Care Reviews for GenCare Federal Way
May 24, 2018
I am a friend or relative of a current/past resident
My client moved in, and she's in their memory care. The facility is fine and she's enjoying herself there. I like the convenience.
October 06, 2017
I visited this facility
We saw the memory care unit. If my husband had the money, it would be a nice place. The staff was very friendly, polite, and informative. The grounds and the location were great. It is easy to get to. The apartments were OK and had plenty of room. I love that it's a shared unit. They were very clean.
April 06, 2015
I visited this facility
This was a really nice facility. We sat down and spoke with three different people that were involved with the memory care unit. We got to see the rooms which were very nice. They were clean and nice. You could bring your own furniture and make it your own. The residents were in their family room talking. It was a really nice facility. The dining room was clean and really nice. The whole facility was modern, clean, and set up really nice. There were a lot of lights, and it was homey. The staff was very informative. They answered a lot of questions for us. We observed some of the residents getting one-on-one with the staff. They were very professional staff.
Costs for GenCare Federal Way
Services and Amenities of GenCare Federal Way
Costs
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $2500
- Assisted Living Starting At: $4000/month
- Independent Living Starting At: $2800/month
- Memory Care Starting At: $4400/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Health services
- Medication Management
Activities
- Offsite Activities
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Tai Chi
- Fitness Room
- Gardening
- Arts And Crafts
- Activities Extra: Personal Training
Diet
- Special Diets
- Low Salt
- Diet Extra: None
Languages
- English
- Languages Extra: English
General
- Resident Capacity: 115
- Minimum Age: 55
- Pets: Small Pets Allowed Only
Payment options
- Insurance
- Check
Licenses
- State Licenses: 2484
About GenCare Federal Way
Alzheimers, Dementia, Parkinson's, Memory Care
What Makes Us Special
Lifestyle Federal Way is a short walk away from parks and shopping, providing residents a prime, central location. Just down from the Federal Way Transit Center (future home of light rail services) and numerous restaurants, banks and other must-have services. Our community is a short drive from the Puget Sound and the famous Rhododendron Species Botanical Garden. The Federal Way Performing Arts Events Center is just a few blocks from our doors, offering music and theatrical performances.
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