GenCare Federal Way

Michael

My mother moved into GenCare Federal Way. It had a very warm and inviting kind of feel to it. They are very professional and they seem to have a great staff taking care of the elderly there. I just liked it. It's one of the few places that I checked out and I just had a great feeling about it. They had a great memory care facility there for my mother and it's working out well. There were accommodating to her especially because she wasn't quite aware of what was going on. They helped the transition run very smoothly for her. I have gotten to know everybody in each department, the director of activities, the nursing staff, the marketing director, and the front desk people, and they're all super friendly. I tried the food and it was great. They use Charlie's Produce, so everything's super organic and fresh. The facility is good, super clean, modern, and everything's updated. They have yoga, dance, they do special interest groups like travel and genealogy, and they have cooking classes there, too. It seems like a great value for what they offer. It's conveniently located.

Lorri

I toured GenCare Federal Way. They have a beautiful courtyard, but it was just a little too far away from the family here. The food looked and smelled delicious. They have a shared room, which was one side small and one side big. They were nice, but for someone with dementia, it just didn't fit for my mom. I just didn't think it'd be fair for my mom to split her room. They have a game room, a TV room, and a common area where they do activities. Every half hour, they do something with them. They make cookies, so the residents can do a task. It makes them feel like they have a purpose, and I like that. Security is great. The doors are locked, so they can't just wander around throughout the building. The facility is beautiful, and they have beautiful grounds, too.

Maggie

We visited this community. Gencare just purchased it and they're going to do some very interesting things, including a big remodel. They were older, so the rooms were large. The one room available had a huge walk-in closet. There wasn't a lot of engagement of either staff or residents, but it's in transition from having been through a series of different managers and owners. The memory care unit needs some upgrades and that's all planned as part of their remodel. They have an exercise room, which is going to be upgraded into a modern concept. It was only being used for group type activities and it will eventually be more like a gym with PT, or somebody's going to be in charge of it.

relative

My client moved in, and she's in their memory care. The facility is fine and she's enjoying herself there. I like the convenience.

Steven

It was a nice place. They were very professional and did a good job. I checked the dining area, but I did not try the food. It was set up very nicely and very clean. Everything looked really nice, clean, and well set up.

PL

We saw the memory care unit. If my husband had the money, it would be a nice place. The staff was very friendly, polite, and informative. The grounds and the location were great. It is easy to get to. The apartments were OK and had plenty of room. I love that it's a shared unit. They were very clean.

E.W570528

It was very nice, warm, high spirited, and very welcoming. The staff was very personable. The rooms and apartments were very clean, organized, and well-maintained. The grounds were excellent and convenient to where I live. The dining area was very spacious.

Loretta414645

It was beautiful and clean. It would have been perfect. The studio apartment was a nice size; they had people come and do crafts and also sing. They had different programs.

Denise350575

It seems nice, they have some good amenities, and the rooms weren’t like top notch, but they were OK. The staff was really good. The anterior and the common rooms were nice. The apartments looked small, but that was just alright.

Deborah125420

We went here because it was close to our home. There were activities, but he was not into that. We looked at a studio, and it fit his needs. I only met one or two people, and they were very nice. There’s also a shopping mall nearby.

Debra284771

It was very nice. The home that they had to offer was very nice. I was very impressed with it. The staff was very nice, as were the programs going on at the facility.

ValerieBQJSC

My relative is here. It is the closest one that I can find. The staff seems to be very friendly and take care of him really well. They have apartments where you bring your own furniture. It has everything you need to keep busy.

Deedee11

It was wonderful. We saw a one-bedroom with a kitchen and a big walk-in closet. We had a good lunch in the dining area. The staff was really great. There was something going on every day.

Caring104589450

This was a really nice facility. We sat down and spoke with three different people that were involved with the memory care unit. We got to see the rooms which were very nice. They were clean and nice. You could bring your own furniture and make it your own. The residents were in their family room talking. It was a really nice facility. The dining room was clean and really nice. The whole facility was modern, clean, and set up really nice. There were a lot of lights, and it was homey. The staff was very informative. They answered a lot of questions for us. We observed some of the residents getting one-on-one with the staff. They were very professional staff.

Jennifer47

I really liked the community. It was clean, and everybody was cheery. The staff was very nice. They showed us around, and the rooms were very nice. I would recommend this to other seniors who are looking for an assisted living.

Caring85997850

I had an hour tour, and it is a very nice facility from what I saw. Their apartment and their staff were all very nice.

Denise27

The community was really nice and clean. The staff and the rooms was very nice too. They have a schedule of activities.

Caring83043650

It is a lovely facility. It wasn’t exactly what I thought my mother needed at that time, but it's a beautiful community. It seems to offer very good care. I looked at one room, which was quite nice. That particular room I thought was a little dark because it was a lower level room, but it was very nice. The whole facility was just beautiful, immaculate, and lovely. They have all kinds of activities. They have a lovely outdoor walking area. It was just a very beautiful upscale facility in a nice setting.

Caring79214750

They had an opening for respite and so we chose this facility for my dad. It's clean and there are a lot of nice activities to do. They have dinners for the guys, bingo, puzzles, and arts and crafts. He got a studio room and so it's not that very spacious, but most of the staff has been pretty good to my dad.

Caring8816

It is very nice. This facility is much cleaner than the ones that I saw. The staff seemed good.

Maude1

It is a very good facility. Everything there is wonderful. Their staff is very helpful and very nice. The area, their rooms and dining area, and the activities they have for their residents, I have nothing negative comments on them. I highly recommend this place.

lajek

My mother has been an assisted living resident resident in this facility for over 16 months. She is comfortable and content. She tells my sister and I she has no complaints. She and her quality of life have improved since moving here. She gets quality care that other family members and I would not be able to exceed and probably not meet. The facility is lovely and the staff caring and compassionate.