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Brookdale Federal Way

31002 14th Ave. South, Federal Way, WA 98003

(855) 798-2040

Verified Partner

4

(23 reviews)

Offers Assisted Living
Top rated on Caring.com

2014, 2015, 2016

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Costs for Brookdale Federal Way in Federal Way, Washington

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,922

Starting Price

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Reviews of Brookdale Federal Way in Federal Way, Washington

4

(23 reviews)

  • Facility

    4.0

  • Staff

    4.7

  • Food

    2.0

  • Activities

    2.0

  • Value

    1.0

Top rated on Caring.com

2014, 2015, 2016

Anonymous

2

April 12, 2024

I am a friend or relative of a current/past resident

Brookdale Federal Way experienced high management and staff turnover in the past couple of years, and my parent's quality of care suffered. Activities seldom happened, if they were scheduled at all, and there was little that's appropriate for low vision residents. Cleaning and maintenance were spotty--sheets were changed only a couple of times a year, there was no cold water in rooms for over a week, and there were issues with fire alarms and residents' personal alarms. Food was fair at best, menus were not accessible for low vision residents, and there was no nutritionist available to address special dietary needs, according to the chef I spoke with. Showers often were not provided as scheduled and frequently were missed entirely. Meds were sometimes dropped off with my parent, who forget to take them. If your loved one has memory loss or low vision and cannot or will not stand up for their needs, this might not be a good place for them. Be prepared to monitor your loved one's care and advocate for them when necessary.

Provider Response

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.

David

5

August 4, 2023

I visited this facility

Brookdale Federal Way was a wonderful facility. I thought it was excellent. My wife immediately took to all the people there. They were nice to her. The people that were of her age were very nice to her when we went into the facility. She wanted to stay, and she didn't want to go. I was very impressed. They showed me a room and it was very nice. The rooms were nice. They had a refrigerator and a microwave. And I think we could bring in a TV if we wanted something. But the rooms were fine. They were plenty big enough. They weren't really small at all. They were excellent. They had programs for them wherein you're not just stuck in your room all the time. The staff who took me around was good. She was very intelligent and very understanding. As for the food, it looked like they had a good choice from the menu they showed me. It was clean and I smelled nothing.

Karen

5

June 18, 2023

I visited this facility

Brookdale Federal Way was a lovely place. We were astonished at how clean and nice it was. They tried hard to get my brother to fit in, but it was just too much. They were very nice. The gal we were supposed to meet forgot about our appointment, so the young gal that helped us take the tour was amazing. She was energetic, happy person, and answered all our questions. The rooms were nice and clean. It just seemed peaceful.

Sonia

4

September 10, 2022

I visited this facility

I toured Brookdale Federal Way. I thought it was really good. The lady that showed us around was really, really helpful. I think it was well-managed. They had a lot of organized activities and things for people to do. They had an activity room. They had a kitchen where you could go cook for yourself, if you wanted to. They had a game room and a movie theater or TV room. The dining room was certainly decent, but it wasn't as nice as some of the others I saw. It was well kept, but it wasn't terribly updated. The rooms were well kept, but they just weren't terribly updated. The staff who gave the tour was really, really helpful. She was wonderful.

Stacy

4

September 2, 2022

I visited this facility

I went to Brookdale Federal Way. The layout was very standard. It was hallways with individual rooms. I was looking specifically at some assisted living place and we did look at a studio. It was open and blank, you supply everything, but they supply the food and then whatever extra things you need. The only thing was he had an open shower, but I was concerned. I guess you have to supply any extra support things you might need, like a shower seat, and there was a step over into the shower. I was wishing it was more open where you didn't have to step over. Other than that, it seemed fine, and they had a community room that you could go and have your meals, and it seemed pretty decent. They showed me another room where the residents could play a board game or something. The staff was open and she spent the time with me. My only thing was a couple of weeks later, I tried calling to see what the availability of a little higher level of care was, and I called three days in a row, and they never called me back, so I'm assuming they weren't that interested in having us. So, I didn't bother to follow up after three days of calls. There was outdoor space, but the apartments kind of just looked out on a parking lot.

Janett

4

March 6, 2021

I am a friend or relative of a current/past resident

My mother moved into Brookdale Federal Way, and she has adjusted really well. She said the people are super nice to her. It's been good. They gave her a calendar of activities that are happening right now, but because she has just moved in, she still has two more days of self-quarantine. I know they have an activity room and a TV room, and typically when there is no pandemic, they do card games, bingo twice a week, gardening, and several other activities.

Allen

5

September 17, 2020

I visited this facility

Brookdale Federal Way looked very good and the room I saw looked fine. The person who accommodated me during my visit was very good, helpful, and friendly. There was an exercise class there. I got a look inside their dining area and it looked fine. It was typical.

J Marvin

1

May 7, 2019

I am/was a resident of this facility

We lived in Brookdale Federal Way for a year. The food wasn’t good and the management was not very helpful, courteous, or nice. The rooms were small and I didn’t like it. However, they had good activities and they had nice bus rides.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

Shannon

5

June 29, 2018

I visited this facility

Brookdale Federal Way is nothing fancy, and it is an older building, but truthfully, it is on the only one my mom could afford. Nevertheless, the people are very nice to work with. They have quite a few activities. They take them on trips, they go shopping, and they do doctors' appointments. Their activities would certainly be enough to keep my mom busy. My mother is getting a studio, which is right outside of a beautiful shaded tree. They're putting brand-new floors in for her. The hallways are extremely wide. The temperatures are very comfortable there. They seem to have quite a variety for their menu. The person who assisted me was wonderful. She has gone out of her way to communicate and to keep in touch. I really like the staff. The people are absolutely fabulous. They do your laundry. And they don't just do the sheets and the blankets, they do your day to day clothes too. It is such a huge burden off my shoulders. That's one thing that really appealed to me.

Anonymous115342850

3

October 30, 2015

I visited this facility

Brookdale Federal Way was very nice. We enjoyed the people there. Unfortunately, they didn’t have many rooms with a bedroom -- most of them were studio size, and that wasn’t going to work at all for a married couple. I think there were only two apartments that had a bedroom separate. and they were occupied. The staff was very friendly and helpful.

Caring106979450

4

May 17, 2015

I visited this facility

We enjoyed looking at the cottages at Brookdale Federal Way because they are very nice. The grounds were nice too. The staff was very accommodating during our visit. We had lunch there, and the food, as well as their service, was very nice.

shannond

4

February 27, 2015

I am a friend or relative of resident

My Dad is a new resident (2 weeks) at Brookdale. So far, so good. The residents are friendly, the place is clean, I feel the staff is competent. I can not say enough good things about one particular staff member named CARLOS. This guy makes all the residents happy with his bright cheery demeanor. It was Carlos' positive attitude that prompted me to write this. Brookdale is lucky to have such a ray of sunshine, give this kid a raise!

Joseph32

3

December 20, 2014

I am/was a resident of this facility

I was at Emeritus Federal Way before. The food was not too good because there was no diet, and everybody was getting old and weak. The surrounding was alright because they had somebody come in and clean the place every week, so it was clean all the time. They need to improve the food. Once in a while, we went out for lunch. We had music on Fridays, and the music was good for the residents.

Provider Response

We appreciate you taking the time to share your thoughts. Your input is very important to us and we will share your feedback to help better serve our residents in the future.

Caring85997850

5

December 3, 2014

I visited this facility

I did visit Emeritus at Federal Way, and it’s a very nice community. It’s very clean and well maintained. Their apartments are very nice and very big as well. Overall, the atmosphere is very nice.

monicabond253

5

November 25, 2014

I am a friend or relative of resident

Great place. May be an older building, but they maintain it and super caring, friendly staff-all of them! Residents are great also. I appreciate what they did for my mother.

Denise27

3

October 16, 2014

I visited this facility

I did go to Emeritus at Federal Way, and they didn’t have memory care. The only thing I didn’t like was it’s an older building, so the rooms weren’t as nice as the other facility I went to, but the staff was top notch; everyone seemed really friendly and open, and the residents all seemed really friendly.

Provider Response

Thank you for taking the time to share your thoughts about our community. Your feedback is always considered and appreciated!

Caring73611950

5

July 30, 2014

I visited this facility

The rooms at Emeritus were pretty nice. I enjoyed the place. They had exercise room and gathering room. The staff was pretty nice.

Jeff15

3

December 30, 2013

I visited this facility

Me and my mom had a short visit at Emeritus at Federal Way. The staff was fine and the facility is cost effective. I guess one thing good about this facility is that if she needed further care we don't have to move her to another facility.

Caring72149150

3

October 30, 2013

I visited this facility

We visited Emeritus and felt okay. It seemed homey enough. The residents were enjoying games in the common room as we walked through. However, the VA was in Seattle and driving to Seattle to make doctor's appoint for my brother was a discouraging idea. They don't provide transportation and it would be very inconvenient for me.

Caring8816

5

September 27, 2013

I visited this facility

The staff at Emeritus at Federal Way were nice. The facility was quite, clean, and very nice. The rooms are a lot nicer. They had a walking area outdoors. I would recommend this one.

Maude1

5

September 19, 2013

I visited this facility

Emeritus at Federal Way is a very nice facility. The staff they have is very efficient, helpful and very nice. They explained a lot to us during my visit there. Everything there is just wonderful. I would keep this facility in mind for future reference. I highly recommend this place.

Dymlostalos

5

July 24, 2012

I am a friend or relative of a resident

We moved my mother to this facility after the passing of my father so that she could have time to relax and grieve without having to worry about day to day tasks. The facility is very well kept up and everyone was very friendly.I visited once or twice a week and I brought my 4 year old son with me most of the time, the staff had no issue with this and in fact entertained him sometimes. It only took a few visits before they had my name memorized and made me feel at home. Overall I was very happy with this facility and should a situation arise that you must make use of a assisted living facility then Emeritus is a fantastic choice!

cpeggy3

4

July 27, 2011

I am a friend or relative of a resident

The staff here are wonderful, the meals are well planned and the atmosphere is comforting. I had family that stayed here and it was always a pleasure to visit them because some of the other residents started looking forward to my visits. It seemed to brighten their days. The staff I have met seem to care a lot about the residents. They go out of their way to make sure they are happy. The housekeeper is always so sweet (I think her name is Bing). I felt very secure knowing my family member was in good hands.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Brookdale Federal Way in Federal Way, Washington

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,922

Starting Price

Services and Amenities of Brookdale Federal Way in Federal Way, Washington

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Brookdale Federal Way in Federal Way, Washington

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Map of Brookdale Federal Way

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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