Sunrise of Falls Church

Offers Assisted Living and Memory Care

11 Reviews

330 North Washington Street

Falls Church

22046

Sunrise of Falls Church

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3.8 11

NPA 2019-04-12 Be wary. We've used two Sunrise facilities and they are chronically understaffed. This one was by far the worst of the two. The physical facility is nicer than many of the older outdated "Victorian" Sunrises houses, but don't get seduced by the shiny surface. As of last fall 2018 it was in chaos, cycling through directors and senior staff, with many positions unfilled. There are some very warm, caring (but overworked) direct caregivers, and some truly mean ones who yell at and mistreat residents. One of them let my loved one fall, wouldn't pick him up, wouldn't put him in bed in a comfortable position, and I saw another one scream at residents. They let my parent's pain meds run out. The new head nurse was very helpful and accessible but overwhelmed. Afternoon snack was sometimes just a glass of root beer. They would not follow doctor's orders to walk my parent and transfer him from wheel chair to chairs, and wouldn't let our private duty person walk him either. This lack of movement may have contributed to his sudden death. When I saw their nurse after he died, she said it was probably "all for the best" that he passed. I disagree. It was her job to help keep him alive. Sunrise is about the bottom line more than patient care, and it shows, especially at this facility. I regret moving my loved one there and will do everything I can to avoid housing another family member there. I am a friend or relative of a current/past resident

5 2 1

Tracy632607 2016-09-30 We’ve placed my mother-in-law in Sunrise of Falls Church. It seems like a very nice facility. They have a number of different activities. I know they have a senior exercise class. They play bingo; they have music programs. They take the residents out for dinner. The dining area seems good. My husband has been there to eat personally, and he thinks the food is good. I wish her room was a little bit larger, but I think it’s perfect. It’s an adequate room; it’s nice and bright. Having a little refrigerator and a little entry way is nice. I’ve interacted with the staff. They’ve all been very helpful and nice. I am a friend or relative of a current/past resident

5 4 1

Tracy084426 2016-09-11 Sunrise seems pretty good. I’ve eaten there a couple of times, and the food is really good. The room is a little bit small, but it is fine in terms of cleanliness. I am a friend or relative of a resident

5 4 1

Jen12 2016-04-23 My dad has already been moved into Sunrise of Falls Church. It’s small, and the staff is really great and seem to know what they’re doing in terms of taking care of elderly people. He has a simple, small two-room apartment with a bedroom, a sitting room, a bathroom, and a kitchenette that includes a sink and a mini fridge. The dining set up is great. In the dining room, the care managers serve them restaurant-style. I think he likes the food. They definitely have activities, like visiting musicians, bingo, and bus trips. They take the residents on once-a-week trips to restaurants for lunch and have services for different religions. I am a friend or relative of a resident

5 4 1

Anonymous122348150 2016-04-06 I really liked Sunrise of Falls Church because it was very clean and well lit and had a nice layout in the dining hall. The folks were very friendly and professional. I was impressed that they had a community dog, which, I think, was a nice feature. The rooms were OK. I visited this facility

5 5 1

Craig17 2015-05-29 Sunrise of Falls Church was excellent. They showed us the rooms and the facilities. We also got to see some of the programs that they have for the seniors. It was a top rated facility. They had a lot of caring people. One feature I really like was that they had animals around like dogs or cats. I visited this facility

5 5 1

g sakes 2015-01-21 I have to say I love being greeted by a big lab the moment I walk in to a place. This is a lovely facility with great public areas in a beautiful setting. I took a tour with Theodore and came away very impressed. Sure there are people in wheel chairs sitting around but that is true in any assisted living situation...everyone may not wish to be engaged. I would have no problem placing my mother there as a resident. Other

5 4 1

Janice29 2014-07-31 The most impressive thing about Sunrise of Falls Church was the staff. We told them about my mother-in-law's memory problem and they were sympathetic and very knowledgeable. They were very supportive of things they could do, which I thought was very good. They were good about explaining the entry fee and everything was upfront. They answered all of our questions satisfactorily. Also I talked to the people who were living there and they were very complimentary of the place. It seemed like they genuinely care about each other and they liked it there. I visited this facility

5 5 1

Lucy13 2014-02-24 I was disappointed with Sunrise of Falls Church because while I was looking around a lot of the residents that I saw were just sitting in their wheelchairs doing nothing. I was there for about an hour and a half, but they didn’t seem to be interacting with each other people. The staff were somewhat discombobulated. They seem to be not knowing what exactly they are supposed to do with me. I saw their rooms. It seemed a little bit older, but they are very nice. The place is also clean. I just think they need to work on how the staff interacts with the residents more. I visited this facility

5 4 1

Wendy 1 2012-11-03 The Sunrise is a fairly new building, very pretty, and it's clean. A lot of the rooms are dual occupancy though, where you would share a bathroom with somebody. My mom just didn't want to do that. The staff was helpful and accommodating during the tour. I visited this facility

5 4 1

Apples1941 2020-07-24 We chose this facility because we live in Falls Church and wanted to be close too my Dad. We were wrongly swayed by the pretty building and white table clothes. Given the price, we made assumptions that the staff would be trained and the care appropriate. We were wrong. It turned out to be the worst experience my family EVER had in my father's journey through dementia. Here our a few low lights of our experience there: The memory care wing here is the upstairs floor that my Dr. described as an "attic." There is no access to the outside or fresh air. There were no activities and no events provided unless you made them happen by taking your family to the AL unite downstairs. Meeting after meeting to draw up plans of care just to have none of them executed. A continual rotation of staff INCLUDING the ED, in our time there we went through 4. Some (but not all) of the staff were exceptionally kind and caring. BUT, they were not trained in handling dementia patients. There are many "normal" behaviors associated with dementia including aggression and agitation--the response here is medicate. They call the police on your loved ones if they act out. I will never forget arriving there to have the police tell me that they were there to arrest my Dad for his dementia! Thank goodness our family doctor arrived to sort this event out. Having agreed that they were not equipped to manage my Dad's care, they asked us to locate another residence. We agreed, it was not working. They assured us they would work with us to transition my Dad to a new facility so that it was as smooth as possible for my dad. The next day they called and said we had 24 hours! In closing, I cannot tell you how horrible this experience was for our family and especially my Dad. We moved my dad to a a facility in Annandale that just does memory care. Our only regret was stopping at Sunrise along the way. I am a friend or relative of a current/past resident

5 1 1

330 North Washington Street, Falls Church, VA 22046

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Sunrise of Falls Church (800) 385-2527

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Reviews of Sunrise of Falls Church

11 Reviews Write a review

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Assisted Living Reviews for Sunrise of Falls Church

April 12, 2019

By NPA

I am a friend or relative of a current/past resident

Be wary. We've used two Sunrise facilities and they are chronically understaffed. This one was by far the worst of the two. The physical facility is nicer than many of the older outdated "Victorian" Sunrises houses, but don't get seduced by the shiny surface. As of last fall 2018 it was in chaos, cycling through directors and senior staff, with many positions unfilled. There are some very warm, caring (but overworked) direct caregivers, and some truly mean ones who yell at and mistreat residents. One of them let my loved one fall, wouldn't pick him up, wouldn't put him in bed in a comfortable position, and I saw another one scream at residents. They let my parent's pain meds run out. The new head nurse was very helpful and accessible but overwhelmed. Afternoon snack was sometimes just a glass of root beer. They would not follow doctor's orders to walk my parent and transfer him from wheel chair to chairs, and wouldn't let our private duty person walk him either. This lack of movement may have contributed to his sudden death. When I saw their nurse after he died, she said it was probably "all for the best" that he passed. I disagree. It was her job to help keep him alive. Sunrise is about the bottom line more than patient care, and it shows, especially at this facility. I regret moving my loved one there and will do everything I can to avoid housing another family member there.

Provider Response

Thank you for sharing and sorry to hear that your loved ones did not have a positive experience. We care deeply about the comfort, safety, and well-being of our residents and staff. We would like to learn more about your experiences and hear any additional recommendations you and your family might have. Please do consider contacting us so that we can learn more. –The Sunrise Team

September 30, 2016

By Tracy632607

I am a friend or relative of a current/past resident

We’ve placed my mother-in-law in Sunrise of Falls Church. It seems like a very nice facility. They have a number of different activities. I know they have a senior exercise class. They play bingo; they have music programs. They take the residents out for dinner. The dining area seems good. My husband has been there to eat personally, and he thinks the food is good. I wish her room was a little bit larger, but I think it’s perfect. It’s an adequate room; it’s nice and bright. Having a little refrigerator and a little entry way is nice. I’ve interacted with the staff. They’ve all been very helpful and nice.

September 11, 2016

By Tracy084426

I am a friend or relative of a resident

Sunrise seems pretty good. I’ve eaten there a couple of times, and the food is really good. The room is a little bit small, but it is fine in terms of cleanliness.

April 23, 2016

By Jen12

I am a friend or relative of a resident

My dad has already been moved into Sunrise of Falls Church. It’s small, and the staff is really great and seem to know what they’re doing in terms of taking care of elderly people. He has a simple, small two-room apartment with a bedroom, a sitting room, a bathroom, and a kitchenette that includes a sink and a mini fridge. The dining set up is great. In the dining room, the care managers serve them restaurant-style. I think he likes the food. They definitely have activities, like visiting musicians, bingo, and bus trips. They take the residents on once-a-week trips to restaurants for lunch and have services for different religions.

April 06, 2016

By Anonymous122348150

I visited this facility

I really liked Sunrise of Falls Church because it was very clean and well lit and had a nice layout in the dining hall. The folks were very friendly and professional. I was impressed that they had a community dog, which, I think, was a nice feature. The rooms were OK.

May 29, 2015

By Craig17

I visited this facility

Sunrise of Falls Church was excellent. They showed us the rooms and the facilities. We also got to see some of the programs that they have for the seniors. It was a top rated facility. They had a lot of caring people. One feature I really like was that they had animals around like dogs or cats.

January 21, 2015

By g sakes

Other

I have to say I love being greeted by a big lab the moment I walk in to a place. This is a lovely facility with great public areas in a beautiful setting. I took a tour with Theodore and came away very impressed. Sure there are people in wheel chairs sitting around but that is true in any assisted living situation...everyone may not wish to be engaged. I would have no problem placing my mother there as a resident.

July 31, 2014

By Janice29

I visited this facility

The most impressive thing about Sunrise of Falls Church was the staff. We told them about my mother-in-law's memory problem and they were sympathetic and very knowledgeable. They were very supportive of things they could do, which I thought was very good. They were good about explaining the entry fee and everything was upfront. They answered all of our questions satisfactorily. Also I talked to the people who were living there and they were very complimentary of the place. It seemed like they genuinely care about each other and they liked it there.

February 24, 2014

By Lucy13

I visited this facility

I was disappointed with Sunrise of Falls Church because while I was looking around a lot of the residents that I saw were just sitting in their wheelchairs doing nothing. I was there for about an hour and a half, but they didn’t seem to be interacting with each other people. The staff were somewhat discombobulated. They seem to be not knowing what exactly they are supposed to do with me. I saw their rooms. It seemed a little bit older, but they are very nice. The place is also clean. I just think they need to work on how the staff interacts with the residents more.

Provider Response

Thank you for your feedback. We are sorry to hear you feel your tour was sub-par. We'd like to learn more about your experience so please follow up with any additional details and we'll be reaching out to the community. Thank you, Sunrise Team

November 03, 2012

By Wendy 1

I visited this facility

The Sunrise is a fairly new building, very pretty, and it's clean. A lot of the rooms are dual occupancy though, where you would share a bathroom with somebody. My mom just didn't want to do that. The staff was helpful and accommodating during the tour.

See all Assisted Living reviews (10)

Memory Care Reviews for Sunrise of Falls Church

July 24, 2020

By Apples1941

I am a friend or relative of a current/past resident

We chose this facility because we live in Falls Church and wanted to be close too my Dad. We were wrongly swayed by the pretty building and white table clothes. Given the price, we made assumptions that the staff would be trained and the care appropriate. We were wrong. It turned out to be the worst experience my family EVER had in my father's journey through dementia. Here our a few low lights of our experience there: The memory care wing here is the upstairs floor that my Dr. described as an "attic." There is no access to the outside or fresh air. There were no activities and no events provided unless you made them happen by taking your family to the AL unite downstairs. Meeting after meeting to draw up plans of care just to have none of them executed. A continual rotation of staff INCLUDING the ED, in our time there we went through 4. Some (but not all) of the staff were exceptionally kind and caring. BUT, they were not trained in handling dementia patients. There are many "normal" behaviors associated with dementia including aggression and agitation--the response here is medicate. They call the police on your loved ones if they act out. I will never forget arriving there to have the police tell me that they were there to arrest my Dad for his dementia! Thank goodness our family doctor arrived to sort this event out. Having agreed that they were not equipped to manage my Dad's care, they asked us to locate another residence. We agreed, it was not working. They assured us they would work with us to transition my Dad to a new facility so that it was as smooth as possible for my dad. The next day they called and said we had 24 hours! In closing, I cannot tell you how horrible this experience was for our family and especially my Dad. We moved my dad to a a facility in Annandale that just does memory care. Our only regret was stopping at Sunrise along the way.

Provider Response

Resident care is always a priority at Sunrise of Falls Church. For nearly 40 years, our Company has had the privilege to take care of thousands of senior residents who have made Sunrise Senior Living their loving and happy home. It’s disappointing whenever we learn that a family member or resident did not enjoy their experience at Sunrise. One dissatisfied member of our community is one too many. Please contact us so that we can learn more. Thank you.

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Services and Amenities of Sunrise of Falls Church

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Dining Extra: All Day Dining

General

Resident Capacity: 75

Licenses

State Licenses: ALF 1104943

Costs

Assisted Living Starting At: $5748/month

Memory Care Starting At: $7725/month

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About Sunrise of Falls Church

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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