Brighton Senior Living of Tomball
11830 Northpointe Boulevard, Tomball, TX 77377
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Reviews of Brighton Senior Living of Tomball in Tomball, Texas
3.17
(29 reviews)
Facility
4.0
Staff
3.8
Food
3.2
Activities
4.2
Value
3.7
dolphin57
2
|
November 5, 2022
My mother has been a resident for 1 and 1/2 years. The staff here are very disrespectful. If you question anything they become rude and hateful. Many times my mom has laid in a dirty and soaked diaper for several hours. The room is small and cramped on her side only. No room for a visitor chair. Her tray for food is broken and won't sit even. She is forced to sit in her wheelchair all day and not allowed in her room. She is parked up at the nurses station for hours. If she wants to lay down for awhile or get her diaper changed, they tell her she must stay in bed the rest of the day. Very hard to contact anyone with an issue. Nobody knows anything. We are very disappointed at the care she receives here.
Tom from Spring
5
|
April 8, 2022
My wife spent several months in the skilled nursing unit here, receiving physical and occupational therapy throughout her stay. We found the staff to be friendly and competent, and pretty stable, with mostly the same folks there throughout the stay. I liked that that facility was small enough so that everyone cared about you. We had some small issues with the bed when we first arrived and it was corrected within 24 hours and Social worker and others were very helpful in arranging transport to outside doctor appointments. PT and OT were pretty positive experiences with the staff focused on getting you better. Food was generally average, with about once a week an exceptional meal, and the occasional forgettable one.
Pamela
2
|
October 16, 2021
My mom was a resident of Brighton Senior Living of Tomball. She went in for one thing, and they were tending to all of our health care concerns. Because of Covid, there was a lot of restrictions; therefore, we had limited interaction with her. My mom had a wound on her backside, and ultimately, it got worse because they were not caring for it the way that they should. As a result, she ended up having surgery and having to be hospitalized and major surgery. That is what got her pulled away from there that they did not take care of her properly. They're just there for a paycheck; they really don't care about the residents. She wouldn't eat their food. I had to take food a lot. It was during the Covid time, so nothing was going on. She was just in bed all the time. I interacted with one of the personnel, which happened to have been the director of nursing. She's only one person. Her team is not good, but the facility was clean. I think that she honestly tries her best; but because she is only one person, she can't do it all.
Frances
5
|
November 25, 2020
I visited Grace Care Center At Northpointe and it was very good. It was very clean, and the people were very friendly. The cafeteria was a very nice place. The staff members were very capable and very friendly. The room was a two-person room, and everything was neat and orderly.
JSL
4
|
March 31, 2020
For nearly five years, my father was a resident of Grace Care Center at Northpointe, and from the very first day, he was always treated with the utmost respect, love, care, and compassion from the entire staff. Naturally there were times of stress and periodically, conflicts would occur, however, the staff was always willing to work through these issues with the family, via effective communication and the implementation of adequate measures that resolved the issue. The nursing staff and CNA's that tended to my father on a daily basis were extraordinary and always treated him with the dignity and respect he deserved. There were always activities planned during the day for all residents, and the staff definitely encouraged participation and inclusion. My father's favorite activity was attending the Sunday morning church service lead by The Reverend Roger D. These services provided hope and inspiration for not only the residents, but to their family members as well. And during his final days while on Hospice, the administration and staff continued their loving care for him, ensured he was comfortable and in no pain, and provided continuous support to the family. Grace Care Center at Northpointe is a first class facility and our family is greatly indebted to everyone who had a vital role in caring for my father.
Blessed home with great staff
5
|
March 12, 2019
I have a sister in Grace Care Home. All the staff from the Administrative to cleaning crew are very friendly, warm , courteous and understanding. Each one in thier own role bring comfort to families with their patience and understanding . From the beginning, they treat us with respect, assurance and politeness. Liz Groves made me feel blessed . Her action confirmed in me that their is the Mighty one above looking out for those in need. The nurses are always ready to listen to any concerns and treat everyone from residents to vistors with full attention. The staff makes you feel like family. I have visited other nursing homes, but this one top them all. Having my sister in this home makes us feel very blessed. With the care and attention the staff gives it is the most blessed home elders or people in any need of care can ever be. I pray there be more nursing care homes like this in this world. It is the best care one can receive while they are here with us. Smiles, patience, understanding, caring , clean ,kindness , value and warmth are given by all the staff in this home. They find a way to have the co-operation of the residents to get things done for them to keep them clean , happy and healthy. There are times when I give up and they ;lift me up with positive assurance. I pray they continue to have the strength and faith to continue this blessed service. Thanks to all at Grace Care and our hearfelt graitude to you all. Eileen & Charlie R
What you can do with Caring
Medicare
Health
3.0
Overall
2.0
Quality
3.0
Staff
1.0
About Brighton Senior Living of Tomball in Tomball, Texas
Brighton Senior Living of Tomball is a Senior Living provider in Tomball, Texas that offers residents Nursing Homes services. Contact Brighton Senior Living of Tomball for more details on services and rates.
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