Sonterra Health Center
Offers Nursing Homes
Call (844) 334-3818
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Reviews of Sonterra Health Center
Nursing Home Reviews for Sonterra Health Center
October 02, 2017
My mom was there for 2 years and received great care. I was happy with the nurses, CNA's and all the staff were very caring. They handled all special, requests we had with rapid response and a cheery attitude. My mom spent her last days there after an extended stay in the hospital and we were treated with a great deal of love and respect. My mom often told me it was the best place she could be at. Thanks for all the great service.
September 10, 2016
I am a friend or relative of a resident
Great faciluty! I highly recommend Sonterra!
December 30, 2014
I am a past client of this provider
Everything there was great. I didn't really participate in that community. I pretty much stayed in my room. I was in a wheelchair during that time, so I was very dependent. And Sonterra was very accommodating to the needs that I had. They had Walmart outings, and they take them out for pizza. They have sit down exercises for people with wheelchairs. They had movies. I wasn't in the mood to be around people just yet, so I always ate in my room. I loved the staff; my nurses were great. I don't know a lot, but the lady who runs the activity would come and find something from the store and bring it back to me. From what I remember, the food was good. I would recommend this place to others.
September 12, 2013
I am a friend or relative of resident
The aides, the therapy, & the RNs are really good; some LVNs are too, but not all. this place is terribly understaffed, working the employees to death, the food is cold, & most of the time the morning coffee is also. But worst, the doctor that was assigned to my mother is incompetent. She prescribed potassium, along with a no-salt diet for my mother, yet didn't bother checking her electrolytes via labwork, resulting in an extremely elevated potassium level & extremely low sodium, which was discovered when I took her to the ER, sick & in pain. Terrible experience & unacceptable. This facility is considered a skilled nursing facilty, but some of the staff have shown incompetence in wound dressing, & issues with my mother's biliary drain. The aides are good, sweet people & I have no complaint against them, in fact am grateful for them. I just wish they weren't so overworked. The place is clean & fairly new, so a very nice facility/ home.
About Sonterra Health Center
Sonterra Health Center is a senior living provider in San Antonio, Texas that offers residents Nursing Homes.for more details on services and rates.
Map of Sonterra Health Center