Hilltop Village Nursing And Rehabilitation Center

Lady G.

I have lived in the community for over 30 years, I've had a few family members reside at Hilltop Village. In the past year, I have visited twice due to friend receiving therapy. The facility looks and smells good, the outside is clean, staff is friendly and welcoming. New administrator is friendly and shows hospitality to all visitors. Overall, I can see how much this place has cleaned up. Keep up the work.

Diane

My cousin is at Hilltop Village Nursing And Rehabilitation Center and it's been a negative experience. The first 30 days, they were great, and then it just deteriorated from there. It's a large facility and it's fairly well maintained, but they are short of staff. Some of the staff that are there are just standing around talking rather than caring for the patients. I saw that a lot. It is not a facility that I could recommend. Some of the aides were pretty good, but overall, I was not impressed. The meals were OK. They were nutritious enough. I have no idea how they tasted, but just seeing my cousin's meals, they had meat and vegetables, and they looked pretty good. It was sufficient. The facility was good. My cousin is up against a window on a very uncomfortable bed. She is sharing a room and it is just very cramped. There were times when I went in there and it really stunk and then the next time, it would have been cleaned and so cleanliness was off and on. The activities were non-existent.

Kimio

My friend for 65 years, who joined the military with me in 1969 just got moved here from another facility. He smelled really bad, his hair was overgrown and tangled but he was cleanshavened. I'm on his HIPPA list and I asked the head nurse if they would inform me if he passed away. (He is 100+ miles from me.) the head nurse said they could not be bothered with that task. I asked because he doesn't look too good. I'm not satisfied with that answer and will call the Disabled American Veterans organization and others to get some help in this matter.

Red Ass

They don’t give showers on a regular basis. The food sucks! They are always short staffed. They right hand doesn’t know what the left hand is doing. Very poor communication with family members and residents.

Provider Response

Martin

My friend was in Hilltop Village Nursing And Rehabilitation Center. It was nice, clean, and airy. He was in a single room. It was kind of small, but it was adequate for a bed and everything. He seemed comfortable there. It's not as fancy as some of the others around here, but it seemed stable. The premises looked to be well kept.

Provider Response

RR

Hilltop Village Nursing and Rehabilitation Center was not as nice looking as the others, but the care was much better. They do nursing home services, and they have a skilled wing. They provide excellent care. However, it's an older facility, so the appearance could use a facelift.

Provider Response