Oaks at Charleston

Reviewer#rd0425v

My husband is now at Oaks at Charleston. So far, it's been great. It's hard putting him in there, but under the circumstances, they treat him well. The staff is wonderful. Most of them have been there for years. Everyone is helpful. They know you when you come in and they say how are you doing? That's the biggest thing. They make sure my husband is comfortable. The condition of the place is okay; I haven't found any problems. I haven't tasted the food, but my husband can't wait to get out of the room to go eat, so it must be good. For activities, they had everyone gathered around in a circle. They had buckets and they were throwing balls in the bucket. It looked like they were having fun.

Keshaun

We saw Oaks at Charleston. It wasn't as nice as the other place. It was very mediocre. They had a nice cafeteria, but we didn't get to try the food. They didn't have a gym, but they did have a therapy room. They didn't have a courtyard either. It was way smaller than the other place, but everybody was okay. The room was nice but was not fancy. They had a microwave and a little seating area. In terms of activities, at that time, they had an ice cream social. It wasn't as big, and it didn't have many things like the other place. The staff was pretty nice. They seemed like really involved with the elderly. Everybody was like taking part in the ice cream social and being respectful. The elderly seemed relaxed being there. The staff who showed us around was nice and she was very respectful but she had us waiting a while. We were there for probably like 20 minutes waiting for her to come out. They seemed okay, but they weren't as polite or outgoing.

Ernest

Oaks at Charleston had excellent facilities. They had activities going on while we were there. It looked like they were playing games or something in one of the gathering rooms. They may have been the best of the three places I visited. They just seemed to have a little more energetic atmosphere. The staff was excellent. There seemed to be a lot of activity going on in and around the facility. The rooms were larger and seemed to be quite well laid out and very nice. The one room they showed us was under renovation. One of the rooms had a nice little portico on it looking into a courtyard. They had a good dining area. It was the largest of the dining areas because it was a little larger facility. The place was very clean and very well kept.

Coula's Nephew

I am a healthcare administrator and my 95 yo Aunt was in need of care. Members of the staff met me in the emergency room, assessed her and she was admitted to a sparkling clean room during a pandemic. The staff is polite and courteous. The facility is clean and I feel she is safe. Crazy number of activities so never get bored. The kitchen prepares excellent meals, honestly my Aunt hasn't eaten this well in a very long time. I recommend this facility wholeheartedly as I have no worries about her care.

Tunisia

Overall, the facility of Oaks at Charleston was nice. The staff was great and the rooms were nice. Just the overall feeling of the location was nice. I saw the assisted living and they also have a memory care unit. I did not try their food but I could smell them cooking and it smelled good. The lady staff, Mara, was very informative, kind, and just nice.

Provider Response

Teresa

We liked the Oaks at Charleston. We liked their programs, their setup, and everybody seemed nice and friendly. We toured both the assisted living and memory care, and it was clean. The lady answered all of our questions, was very pleasant, and professional. She got back to us immediately when we had a question. So, she went above and beyond to make us feel comfortable. They also had activities for the residents. So, everything seemed nice.

My mother lives there

The staff here is extremely nice and caring. My mother participates in many of the planned activities they have for the residents. Her room is nice and cozy. While the facility is probably an older one, it is clean and comfortable. We are pleased with the care my mother is receiving.

Ann238018

It would be a place that I would consider for my mom if she needed that level of care. The rooms were nice. I was invited into a room a resident was occupying and it was fixed very nicely. The dining area appeared fine and adequate. They had a full activity schedule and somebody on-site doing hair that day. The community was a little spread out, so there was a lot of walking. It’s on a single level, but they have different buildings because they have a memory care unit and assisted living.

Bobby816862

We’ve been over there an it was nice. It just seemed to have an awful lot of people to treat, and I wasn’t sure that they had enough people to handle all of them. I think they had a really nice restaurant, but it was really crowded. They showed me a room, but there was nothing in it. From what I understand, you had to bring your own bed, dresser, and stuff like that.

bosch290

It was very nice, clean, and has good friendly people, but it was very large, a big community. It had a lot more people. They have a lot of activities, but they have small twin beds. The staff was great, accommodating, informative, gave a nice tour, and very friendly. The people looked like they were taken care of.

JerryFOLGY

It was very nice and very clean. They told me about their activities, the area, and their services. They were very thorough. The staff seemed to be knowledgeable and very understanding. I was very impressed. I was able to see both areas of assisted living and the more critical area and I could not remember what they called it. It was put together very nicely, and I asked the questions to some of the nurses there who took time to answer them. The rooms seemed very nice and very clean.

Carol118914750

I wasn’t as impressed as I was with the other facilities. It’s a nice place but it’s not what I was looking for. The staff was very helpful. It didn’t feel like a home.

Bob114164850

It was very nice. It didn't look like a hospital but more like some place to live. It didn't seem like a place where people went to die; it seemed like they were there to live.

Helpusfindmom

I visited this week. I felt like I was at home. I was introduced to some of the staff and feel like they would welcome my mom as their family. When we need to do this we will call Karen and ask her to put mom on the waiting list

Caring88408150

It was nice. My mother had an amnesia situation and she did not have her sight, and because of that, she was going to need the memory care. I didn't like the setup for memory care. Her room would have been too far away. The staff was wonderful. The rooms were nice. The food and the dining room were very nice. I'm sure there were a lot of activities in independent living. In the memory care, it didn't excite me at all. It seemed that the people were just sitting around. I didn't see anything that showed me that they had good, organized activities. The independent living looked nice. The memory care wasn't warm; it looked old.

Richard14

They made my parents' move easier. They were caring and involved with the care. The place was not big but it was clean and fresh. So far, they were happy with the move for over a month now.