The Glen at Willow Valley

Disgusted

The most horrific care ever. Not enough medical staff for the amount of patients. Do not go there!! Our friend pushed a nurse call button in an emergency and didn’t get any nurse to arrive for an hour and a half. The turnover of nurses and aides is pathetic and requires one to daily explain your medical needs. Visited once and the oxygen for under the nose - needed for easier breathing - was lying on the floor. When I noticed my friend laboring in his breathing I brought it to a nurse’s attention who claimed it was up to the patient to decide if he needed it - even though the patient could barely speak any longer and was in obvious physical distress. Terrible!!

Caring83237050

We visited Willow Valley, which was very nice. It was not as close by, but it was a beautiful facility. It was absolutely beautiful riding by the independent homes because a lot of them are just like twin homes, and it's like a country club. It's a very new facility. They keep enlarging it and updating it. I would say, out of all the places we visited, it was probably the nicest and had a very good staff, but was probably the most expensive. I don't think it's affiliated with any religious groups so that when your money does run out, you're not just kept on. They have lots of activities. They even have a performing arts center. They have a small bus that will take people around to things and the usual arts and crafts. They have choirs coming and sing. I know each floor has its own kitchen so that you can go and make anything you want on your own. It had very nice dining facilities. I like the building itself. It's like staying in a luxury resort. It's not within anything that you could walk to. There's a shopping center.

Carina2

My parents had been living in The Glen for about a year now. The nursing care and the moral support that the staff are giving is excellent. The food is excellent and the facility is lovely.