Evergreen Estates Retirement Community

Offers Assisted Living and Memory Care

8 Reviews
1300 East King Street, Lancaster, PA 17602
Call (800) 385-2527
Evergreen Estates Retirement Community (800) 385-2527

Reviews of Evergreen Estates Retirement Community

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Assisted Living Reviews for Evergreen Estates Retirement Community

June 29, 2018

By Gaile

I am a friend or relative of a current/past resident

My mom loves Evergreen Estates Retirement Community. It is a blessing because I didn't think she would ever say that she really likes going into assisted living anywhere. The residents as well as the staff go out of their way to be friendly with her. They make my mom feel very welcome because it is difficult for her to make friends. That was a very important thing for us at the very beginning. They serve three full meals and snacks. They have weekly trips to different doctors if we schedule the doctors' appointments on those days. There are all sorts of different activities. They do different trips, they have people that cook, and people that sew who come in, and they have a walking club.

February 26, 2018

By lindahey

I am a friend or relative of a current/past resident

Over the years the food is out of boxes and cans. Staff never stays the same, always new faces, administrations fault as not able to keep staff. As of today there are seven ads for help.

March 08, 2017

By Patriot1776

I am a friend or relative of a current/past resident

Evergreen Estates is an outstanding facility with a wonderful staff. Our Dad has been there for just a brief time but we are very impressed with how things are run and how serious Evergreen is about making their community a positive, healthy, & safe place to be. While some things aren't always perfect 100% of the time, you'd be hard pressed to find a finer retirement community that really cares.

March 27, 2012

By sallies1012

I am a friend or relative of a resident

This community provided my aunt with the best level of care. The nursing assistants were always smiling and in a good mood. The kitchen staff always accommodation my aunt's "unique" diet without hesitation. The only negative is the location of the facility. There is not much outside space for the residents to take a walk or have picnics outside ( my aunt loves being outside) and the facility's driveway is located on a busy road which depending on the time of day, can be almost impossible to get out without having to wait 20+ minutes. Overall a good facility.
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Questions about Evergreen Estates Retirement Community

What ongoing training does the staff receive in dementia care?

We meet and/or exceed all state requirements.

Describe the overall population of assisted living residents at Evergreen Estates Retirement Community. What is their average age? What are their favorite things to do?

Our residents are the heart of who we are. The average age is 70 years old with the youngest being 55 years old. Our residents have a wide array of activities they enjoy from going to work, to coloring, music, movies, and games, to name a few favorites.

What programs or activities does Evergreen Estates Retirement Community offer to enrich residents' well-being?

Evergreen Estates offers a robust activities department that offers our residents the ability to be as active as they would like to be. Out door sing a longs, bingo, crafts, live music, shopping trips, socials, and many more fun activities to choose await you!

What places are near Evergreen Estates Retirement Community or within walking distance for assisted living residents to enjoy?

Local supermarket, Costco, furniture store, paint store, Walmart, easy access to major highways for your family to visit, restaurants, convenience store, and thrift shopping as well as many other local amenities await you,

What transportation services does Evergreen Estates Retirement Community offer to assisted living residents?

We offer free transportation on Tuesdays to all local doctors visits, and transportation any other day can be arranged for a nominal fee.

What makes the chef or dining program at Evergreen Estates Retirement Community exceptional? What kind of menu can assisted living residents expect?

Our Chef prides himself in making delicious home cooked meals for our residents. He hosts a diners club so the residents have a say in what goes onto our menu. We always offer alternative choices and follow any dietary restrictions our residents may have. Daily breakfast includes made to order eggs!

What safety features or security measures does Evergreen Estates Retirement Community offer to assisted living residents?

Call pendants, trained and certified staff, open door policy with our administration and great verbal communication with appropriate family members to address any and all concerns.

How does Evergreen Estates Retirement Community keep residents' families informed about their loved ones?

We will contact your next of kin or POA if there are any concerns you feel need addressed, or that we see, and are always happy to meet with and speak with the appropriate family members. We are proud of our open door policy with administration.

What is the care staff-to-resident ratio at Evergreen Estates Retirement Community during daytime and nighttime hours?

We meet or exceed all state requirements.

If Evergreen Estates Retirement Community accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Evergreen Estates has recently changed to pet friendly (certain restrictions apply). We have six enclosed, beautiful courtyards attached to several or our residential rooms as well as a wonderful patio out front.

What ongoing senior care training does the staff receive?

We meet or exceed all state requirements.

How many staffers are on duty in the daytime and overnight?

This number will vary depending on any special events that may be going on so that we can ensure any resident that would like to participate can. We will always meet state requirements on the number of staff needed.

What safety features or security measures does Evergreen Estates Retirement Community provide to protect residents who wander?

Our Memory Care unit is a locked facility on premise. Signing in and out for residents and family members is required. We do routine timely checks, have an enclosed and secure courtyard for memory care, and have staff in memory care 24/7 along with a fulltime activities aid.

What programs or activities does Evergreen Estates Retirement Community offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our activities department offers a robust array of activities to ensure that every resident that wants to take part has the ability to do so, as well as offering several different types of activities so that we can find something of interest for everyone. Our memory care unit is proud to have a fulltime activities aid who is passionate about engaging our residents. We enjoy having our memory care residents join us safely for additional events above and beyond our regular activities schedule such as live concerts and shows.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Upon admission to Evergreen Estates and assessment will be performed. Our staff will always note any changes in health or cognitive function and relay that information to the appropriate resident medical professional and our charge nurse.

What techniques does Evergreen Estates Retirement Community use to support memory care residents during mealtimes?

Evergreen Estates utilizes a household setting model to help our memory care residents with memory retention, seeing familiar patterns, and meals are eaten together with staff on hand.

How does Evergreen Estates Retirement Community keep residents' families informed about their loved ones' health?

Documentation and Communication are foundational points in the continuing care levels that we provide our residents. Phone calls, emails and our open door policy make sure that your loved one is well taken care of and you are able to stay informed about their wellbeing.

Describe the neighborhood around Evergreen Estates Retirement Community. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Evergreen Estates is on the outskirts of Lancaster city, in Bridgeport. We are set back off the main road, and are very convenient to reach, while still having a country feeling.

Is Evergreen Estates Retirement Community affiliated with a hospital if more care is needed?

Evergreen Estates has great relationships with all the hospitals in our area, and has an amazing rapport with our local ambulance associations.

Costs for Evergreen Estates Retirement Community

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Evergreen Estates Retirement Community


  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $3500/month
  • Memory Care Starting At: $5500/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: No

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Tray Service For Illness


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • General Store
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Pool Table, Sun Porch, Lounges

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Wireless Nurse Call Pendant System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Community Charitable Projects

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 125
  • Minimum Age: 62
  • Pets: No Pets Allowed

Range of services

  • Physical Therapy


  • Licenses: Personal Care Home PA
  • State Licenses: 331930 - PERSONAL CARE HOMES
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About Evergreen Estates Retirement Community

Evergreen Estates Personal Care, is located at the edge of Lancaster City. Our compassionate caring team offers a variety of services and levels of care, to create a personalized plan of care for our Residents while providing exceptional value with no buy in fee.

Our Residents enjoy one floor living, onsite activities, dining, beauty salon, transportation services and so much more

Evergreen Estates is locally owned and operated where since 1986, our unsurpassed reputation will continue to be your peace of mind.

What Makes Us Special

24 hour Nursing -- No buy In or application fee, month to month rental. -- Providing 3 Levels of Personal Care. -- Physician and Podiatrist services offered in house. -- Pendant Nurse call system, with locator.-- Physical, Occupational and Speech Therapies offered in house. -- Transportation to Medical Appointments at no additional cost.

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