Evergreen Estates Retirement Community was good for what it offered. They just didn't have any skilled care there or rehab. When I talked to them, they said mom probably needs a level above what they're able to offer. Everybody was supposed to be very mobile there. The person during the tour was good. It's a very nice and very clean facility. It seemed pretty good for somebody who didn't need very much assistance at all. If you needed more assistance, you'd have to go somewhere else. The rooms were very nice, clean and up-to-date. The dining area looked clean and up-to-date as well, but I didn't eat there. They have crafts, a music program, bingo, and jigsaw puzzles.
Evergreen Estates Retirement Community
Offers Assisted Living and Memory Care
8 Reviews
1300 East King Street, Lancaster, PA 17602
Call
(800) 385-2527
Reviews of Evergreen Estates Retirement Community
Assisted Living Reviews for Evergreen Estates Retirement Community
May 08, 2022
I visited this facility
February 17, 2022
I visited this facility
I have toured the Evergreen Estates Retirement Community in Lancaster. They're very helpful. The staff is very nice, and they're more personable than where my mother currently is.
What I like least about it is that not everybody was available at the time of the tour when I had it. They were very busy. I toured the assisted living part of it. No one offered to have me taste any of the meals, which would've been a good idea.
It's an older place. It's not like some of the ones that you see online. They don't have the tennis courts, the pools, the gyms, and stuff like that. My mother is in a wheelchair though, so it's not like she would be using any of these facilities. It's an older facility. I think it was built in '86.
The cleanliness is good. It's very well maintained. I saw the maintenance men coming around and checking on things and everything that the residents had asked about. They were also talking to the person I was touring with. For us, this location would be closer to my brother and me. It would also suit my mother's needs.
February 05, 2022
I visited this facility
Evergreen Estates Retirement was very nice. It was laid out nice, but it didn't fit what we were looking for. The staff was very nice, but it wasn't quite set up how I liked. They had an outdoor courtyard. They're upgrading it. They had a nice dining area. They're putting in extra lounges and a little exercise area. It was very clean. It's a very nice area. It looked very nice and comfortable. The closest hospital is downtown. There were some few restaurants here and there, pharmacies, and a little mall down the road about quarter of a mile. There were some amenities around.
December 12, 2019
I visited this facility
We went with Evergreen Estates Retirement Community. It was a more cheery and more active type of place for my parents. We put an application in there if and when the time comes. It is much newer and the layout is different than other places. It is open, updated and more modern. Majority of the rooms set out into a private courtyard, which is nice. Some of the rooms have small kitchenettes and some of them have fireplaces.
Their dining room is very bright and cheery. They have a sunroom at the end of each hall. It is just much more conducive. They have a large porch outside. There are all kinds of activities and lunch was going on while we were there and that looked very good, too.
Overall, the atmosphere of the place was very uplifting. The dining room was very bright and cheery. They had big double doors that went out into a huge courtyard with a big gazebo, chairs and walkers. I visited both independent and assisted living. They're also opening a memory wing that was under construction. They said in about two weeks that would be open.
June 29, 2018
I am a friend or relative of a current/past resident
My mom loves Evergreen Estates Retirement Community. It is a blessing because I didn't think she would ever say that she really likes going into assisted living anywhere. The residents as well as the staff go out of their way to be friendly with her. They make my mom feel very welcome because it is difficult for her to make friends. That was a very important thing for us at the very beginning. They serve three full meals and snacks. They have weekly trips to different doctors if we schedule the doctors' appointments on those days. There are all sorts of different activities. They do different trips, they have people that cook, and people that sew who come in, and they have a walking club.
February 26, 2018
I am a friend or relative of a current/past resident
Over the years the food is out of boxes and cans. Staff never stays the same, always new faces, administrations fault as not able to keep staff. As of today there are seven ads for help.
March 08, 2017
I am a friend or relative of a current/past resident
Evergreen Estates is an outstanding facility with a wonderful staff. Our Dad has been there for just a brief time but we are very impressed with how things are run and how serious Evergreen is about making their community a positive, healthy, & safe place to be. While some things aren't always perfect 100% of the time, you'd be hard pressed to find a finer retirement community that really cares.
March 27, 2012
I am a friend or relative of a resident
This community provided my aunt with the best level of care. The nursing assistants were always smiling and in a good mood. The kitchen staff always accommodation my aunt's "unique" diet without hesitation. The only negative is the location of the facility. There is not much outside space for the residents to take a walk or have picnics outside ( my aunt loves being outside) and the facility's driveway is located on a busy road which depending on the time of day, can be almost impossible to get out without having to wait 20+ minutes. Overall a good facility.
Questions about Evergreen Estates Retirement Community
What ongoing training does the staff receive in dementia care?
We meet and/or exceed all state requirements.
Describe the overall population of assisted living residents at Evergreen Estates Retirement Community. What is their average age? What are their favorite things to do?
Our residents are the heart of who we are. The average age is 70 years old with the youngest being 55 years old. Our residents have a wide array of activities they enjoy from going to work, to coloring, music, movies, and games, to name a few favorites.
What programs or activities does Evergreen Estates Retirement Community offer to enrich residents' well-being?
Evergreen Estates offers a robust activities department that offers our residents the ability to be as active as they would like to be. Out door sing a longs, bingo, crafts, live music, shopping trips, socials, and many more fun activities to choose await you!
What places are near Evergreen Estates Retirement Community or within walking distance for assisted living residents to enjoy?
Local supermarket, Costco, furniture store, paint store, Walmart, easy access to major highways for your family to visit, restaurants, convenience store, and thrift shopping as well as many other local amenities await you,
What transportation services does Evergreen Estates Retirement Community offer to assisted living residents?
We offer free transportation on Tuesdays to all local doctors visits, and transportation any other day can be arranged for a nominal fee.
What makes the chef or dining program at Evergreen Estates Retirement Community exceptional? What kind of menu can assisted living residents expect?
Our Chef prides himself in making delicious home cooked meals for our residents. He hosts a diners club so the residents have a say in what goes onto our menu. We always offer alternative choices and follow any dietary restrictions our residents may have. Daily breakfast includes made to order eggs!
What safety features or security measures does Evergreen Estates Retirement Community offer to assisted living residents?
Call pendants, trained and certified staff, open door policy with our administration and great verbal communication with appropriate family members to address any and all concerns.
How does Evergreen Estates Retirement Community keep residents' families informed about their loved ones?
We will contact your next of kin or POA if there are any concerns you feel need addressed, or that we see, and are always happy to meet with and speak with the appropriate family members. We are proud of our open door policy with administration.
What is the care staff-to-resident ratio at Evergreen Estates Retirement Community during daytime and nighttime hours?
We meet or exceed all state requirements.
If Evergreen Estates Retirement Community accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Evergreen Estates has recently changed to pet friendly (certain restrictions apply). We have six enclosed, beautiful courtyards attached to several or our residential rooms as well as a wonderful patio out front.
What ongoing senior care training does the staff receive?
We meet or exceed all state requirements.
How many staffers are on duty in the daytime and overnight?
This number will vary depending on any special events that may be going on so that we can ensure any resident that would like to participate can. We will always meet state requirements on the number of staff needed.
What safety features or security measures does Evergreen Estates Retirement Community provide to protect residents who wander?
Our Memory Care unit is a locked facility on premise. Signing in and out for residents and family members is required. We do routine timely checks, have an enclosed and secure courtyard for memory care, and have staff in memory care 24/7 along with a fulltime activities aid.
What programs or activities does Evergreen Estates Retirement Community offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our activities department offers a robust array of activities to ensure that every resident that wants to take part has the ability to do so, as well as offering several different types of activities so that we can find something of interest for everyone. Our memory care unit is proud to have a fulltime activities aid who is passionate about engaging our residents. We enjoy having our memory care residents join us safely for additional events above and beyond our regular activities schedule such as live concerts and shows.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Upon admission to Evergreen Estates and assessment will be performed. Our staff will always note any changes in health or cognitive function and relay that information to the appropriate resident medical professional and our charge nurse.
What techniques does Evergreen Estates Retirement Community use to support memory care residents during mealtimes?
Evergreen Estates utilizes a household setting model to help our memory care residents with memory retention, seeing familiar patterns, and meals are eaten together with staff on hand.
How does Evergreen Estates Retirement Community keep residents' families informed about their loved ones' health?
Documentation and Communication are foundational points in the continuing care levels that we provide our residents. Phone calls, emails and our open door policy make sure that your loved one is well taken care of and you are able to stay informed about their wellbeing.
Describe the neighborhood around Evergreen Estates Retirement Community. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Evergreen Estates is on the outskirts of Lancaster city, in Bridgeport. We are set back off the main road, and are very convenient to reach, while still having a country feeling.
Is Evergreen Estates Retirement Community affiliated with a hospital if more care is needed?
Evergreen Estates has great relationships with all the hospitals in our area, and has an amazing rapport with our local ambulance associations.
Costs for Evergreen Estates Retirement Community
Services and Amenities of Evergreen Estates Retirement Community
Costs
- Rent Plus Care Fees
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3500/month
- Memory Care Starting At: $5500/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Tray Service For Illness
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, Pool Table, Sun Porch, Lounges
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Wireless Nurse Call Pendant System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Community Charitable Projects
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 125
- Minimum Age: 62
- Pets: No Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: Personal Care Home PA
- State Licenses: 331930 - PERSONAL CARE HOMES
About Evergreen Estates Retirement Community
Evergreen Estates Personal Care, is located at the edge of Lancaster City. Our compassionate caring team offers a variety of services and levels of care, to create a personalized plan of care for our Residents while providing exceptional value with no buy in fee.
Our Residents enjoy one floor living, onsite activities, dining, beauty salon, transportation services and so much more
Evergreen Estates is locally owned and operated where since 1986, our unsurpassed reputation will continue to be your peace of mind.
What Makes Us Special
24 hour Nursing -- No buy In or application fee, month to month rental. -- Providing 3 Levels of Personal Care. -- Physician and Podiatrist services offered in house. -- Pendant Nurse call system, with locator.-- Physical, Occupational and Speech Therapies offered in house. -- Transportation to Medical Appointments at no additional cost.
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