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  2. Oregon
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  3. near Medford
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  4. Pioneer Village

Pioneer Village Jacksonville, OR

Offers Assisted Living and Independent Living

19 Reviews
2021
805 North 5th Street, Jacksonville, OR 97530
Call (800) 385-2527
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Pioneer Village (800) 385-2527
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Reviews of Pioneer Village

19 Reviews Write a review
Food
(5 Reviews)
Staff
(6 Reviews)
Facility
(5 Reviews)
Activities
(3 Reviews)
Value
(3 Reviews)

Assisted Living Reviews for Pioneer Village

May 19, 2020

By Happy Family Member

I am a friend or relative of a current/past resident

Pioneer Village has a wonderful, caring staff who are taking excellent care of my parents. They are responsive to issues that come up and respond quickly with proactive solutions. During the COVID crisis, they reacted swiftly to the situation and as a result have prevented any outbreaks in the facility. They set up 12X12 pop-up shades in the parking lot with patio furniture underneath with chairs adequately spaced apart so family could still meet with residents and keep everyone safe. This helps considerably in keeping the residents' spirits up. Pioneer Village creatively adjusted their activities so socializing could continue in a safe environment. Overall we have been very impressed with this facility.

Provider Response

Thank you for taking the time to share your experience with how Pioneer Village is dealing with this crisis. We appreciate your kind words!

December 25, 2018

By Sandra

I am a friend or relative of a current/past resident

We love Pioneer Village. My mother is very happy there. She plays ping-pong, she walks her dog, and they let her have her dog there. The staff is absolutely wonderful and caring. I never hear anything but good things about that place from everyone. It's clean and it's beautiful. They seem to go out of their way. They're taking very good care of her. They make sure she eats because she doesn't eat unless you feed her. If they follow their schedule that is up every day they will never have nothing to do. It's a little expensive, but she's very well taken care of. She doesn't have to do a thing and she brags about it constantly.

Provider Response

Thank you for sharing your thoughts on your mother's experience with Pioneer Village! We appreciate your kind words and assessment of our community.

September 04, 2017

By Tinsley

I am a friend or relative of a current/past resident

The customer service in this facility is outstanding. They are always so helpful and gracious.

Provider Response

Tinsley, thank you for taking the time to comment on your experience with our customer service! We appreciate your kind words.

August 31, 2017

By mongoose

I am a friend or relative of a current/past resident

Beautiful place. Caregivers that I have come in contact with seem to care. My mom likes living there and has for about 7 years. The hard part is that the caregivers change a lot. Not everyone is able to do that type of job. I worked in that line and also saw a lot of turnover. They handle it better than most. 4 stars because everyone can use some improvement. Hats offf to a facility I would love to live in.

Provider Response

Thank you for taking the time to share your experience with our community. We appreciate that your mother chose Pioneer Village as home! Caregiver turnover can be difficult for all of those involved, including us, as they are such an important part of our lives. We are proud that we have attracted such wonderful staff that many choose to continue their careers in caregiving while others choose to explore more opportunities whether within our community or beyond. We hope to make all transitions as easy as possible and continue to strive to have the best team in Southern Oregon!

August 30, 2017

By Mom's happy we're happy

I am a friend or relative of a current/past resident

After my father's died my Mother who had never lived alone moved to Pioneer Village in Jacksonville, OR. When she first moved there almost 10 years ago, she asked if she didn't like it could she live with us. She lives independently with the secure feeling that she is not alone. They have daily activities that keeps her involved but the most important thing is she's with people her own age & in a facility with friendly and caring staff. At the age of 95 she is still active & loves where she lives. I love the fact that when I travel I know she's being taken care of. Since Jacksonville is a small historic town it makes Pioneer Village a perfect place to live.

Provider Response

Your words have been such a joy to read and share with our team. It means so much to us that your mother chose Pioneer Village as home. Thank you for taking the time to comment on your experience.

August 30, 2017

By Gravenstein

I am a friend or relative of a current/past resident

My mother has been a resident for 10 years. She has lived in independent living apartments and is now in assisted living. She loves this place and is so happy to be here. And it is comforting to me that she is in a safe and comfortable environment. The staff greets her by name and, many times, anticipates her needs even before she asks for anything. She enjoys the social contact at meals and activities such as Bingo, card games and Wii Bowling.

Provider Response

Thank you for taking your time to comment on your experience with Pioneer Village. We appreciate your kind words about our team and environment.

August 30, 2017

By Mrs. Branscum

I am a friend or relative of a current/past resident

My Husbands 94 year old mother has been a resident for over 10 years and we have experienced nothing but wonderful, attentive staff and appreciate all of the activities made available to keep our mother happy and active. Our mother through the past 10 years has transitioned from the duplex, to the apartment and now the semi-assisted unit with the help of the staff it felt effortless and was a comfortable transition for our mother.

Provider Response

Mrs. Branscum, thank you for taking the time to share your experience with Pioneer Village. We appreciate your kind words about our community and transitions within the community.

August 29, 2017

By Tamara Crewe

I am a friend or relative of a current/past resident

Pioneer Village staff are friendly, kind and accommodating to everyone! My grandma is very happy living at Pioneer Village!

Provider Response

We appreciate your kind words about our staff. It means so much to our team to be able to read a review their hard work. Thank you!

April 06, 2017

By Judith438843

I visited this facility

I liked Pioneer Village very much. It’s really good, and I have nothing but good things to say, but I think my friend is not quite ready yet. It’s wide, spacious, and very livable. I would keep it in mind for myself when the time comes. They had a library, movie room, and everything that I would want if I would be looking for myself. Dennis, the person who gave me the tour, was very helpful, and everyone seemed very nice and positive.

Provider Response

Thank you for taking the time to comment on your tour of our community! We appreciate your kind words and hope to see you back again!

June 28, 2016

By Anne P

I am a friend or relative of resident

My mother has just moved into assisted living at Pioneer Village - this was a challenging process for her (and me!) and all of the staff were immensely helpful at every stage. Before we moved in, they helped both of us understand the services and community at Pioneer Village, and really helped my mother to feel good about the move. They communicated with me very well (I live at a distance) throughout, and the beautiful apartment was delivered to us in an excellent state. The Community Relations Director was essential in managing the process of getting things ready for us really quickly and helping my mother to be happy. Over the process of moving in, staff were helpful in working with our movers and us. ALL staff - from the Assistant Executive Director and Community Relations Director, to the Activities Director, Care Coordinator, and Environmental Services Director (and maintenance staff) made themselves known to my mother and I and were endlessly patient, dealing with any questions speedily; the receptionist and catering staff were calling my mother by name by the time we moved in. Residents were also very friendly - I feel like my mother has moved into a friendly and supportive environment, and she is settling in really quickly. I am so pleased that we found Pioneer Village!

Provider Response

Thank you for this beautiful testimony of passion for serving others. We take great pride in loving all our residents, family members and team members. So blessed by this team!

July 31, 2014

By Shirley89448050

I visited this facility

Pioneer Village has an assisted living section, a memory loss section and a retirement living with some housing departments. They have people in wheelchairs but they also have a lot of retired folks who doesn’t want to cook and clean for themselves anymore. It’s a BEAUTIFUL facility. They have patios and everything is just gorgeous around there. I had tons of questions and they answered all of them. They have a chef and a sit down menu. They have activities to go out, cooking, work outs and church. I would like to retire there but I can’t afford it.

Provider Response

Thank you for taking the time to comment on your experience visiting our community!

October 28, 2013

By Shirley Maidmenet

I am a friend or relative of a resident

This is a first class facility in a very beautiful part of the world - old Jacksonville, OR. The service, food, décor and available activities certainly deserve a 10 star rating, not a 5 star rating. You can choose just about any kind of care(if needed) and of course personal transportation to varied functions and appointments. This is a very kind and caring facility-spotlessly clean and beautiful.

Provider Response

We were touched by your kind words about your experience with our community. Thank you for commenting!
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Independent Living Reviews for Pioneer Village

August 08, 2021

By Richard

I visited this facility

I saw Pioneer Village. It was certainly an attractive building, it looks sort of rustic, early America kind of thing, but done very attractively. It was relatively a large lobby with high ceilings, a sort of a walkway halfway toward the ceiling, you take stairs or probably an elevator halfway, and you walk around, you see down into the lobby area, so it has a large aspect to it. The rooms were reasonably nice. I ended up five or ten minutes late because of the mix-up of the address. The staff wasn't present, in her mind she was somewhere else, she was not caring, she was not friendly, she was barely engaged at all. The amenities were acceptable. There was a lawn, there was a sort of a garden. It wasn't a very good tour, the woman had only three days there, she didn't know the place. My overall take on the place was terrible.

Provider Response

We value your feedback and are disappointed to read of your experience of our community. We encourage you to connect with our Comments and Concerns hotline to share your experience so we may follow up. You can reach the hotline voicemail by calling or by emailing

November 08, 2020

By Diane

I visited this facility

Pioneer Village was excellent, they were wonderful. It was more of a cost measure. The apartments were extremely nice, the staff was wonderful, very good, and the amenities were excellent. They provide food services, housekeeping, transportation, and the opportunity to go to assisted living if necessary. The location is pretty nice, Pioneer Village is very, very nice, but it was just a little bit too costly for my folks.

Provider Response

Thank you for taking the time to share your experience. We appreciate your kind words about the community.

July 17, 2020

By Our New Home

I am/was a resident of this facility

My husband and I have lived here almost 10 months and appreciated the friendly welcome from residents. They are now our new loving and caring friends! The same results with all staff people! This small, intimate community is just what we needed. The facility is homey, clean and well kept. Our apartment is spacious and comfortable. Amenities good, although coronavirus has challenged activities and dining services. Staff is doing their best to keep things as normal as possible for residents, family and outside friends. Staff is doing an excellent job of keeping us safe from COVID-19 too. We’re happy to be here!

Provider Response

We are so glad you and your husband are part of the Pioneer Village family! We appreciate your kind words about our staff and the work they've done to try to keep a sense of normal in an unprecedented time. Your words will be shared with the whole team.

June 01, 2020

By Kseate

I am a friend or relative of a current/past resident

Pioneer Village has charm in look, with the layout and apartments having a homey feel, rather than a "grand" resort. The staff is always caring and helpful to the residents, family, and visitors. This type of surroundings is just what my mom needed to live independently. She feels safe, comfortable, and has a peace of mind knowing there is help right there if she needs it. During COVID, they handled the situation responsibly and sensitively. There are canopies set up outside with socially-distanced seating so that family and friends can meet and visit safely. Scheduled fun activities help keep spirits up and encourage residents to get out and safely do things during this challenging time. There have been no COVID outbreaks in the facility! I give my appreciation and winning vote all the way around!!

Provider Response

Thank you for taking the time to share your family's experience with our community and about our response to Covid-19. Our residents have truly been remarkable during this time and have helped us greatly in keeping our community safe. We will continue our efforts!

January 06, 2019

By MJ

I visited this facility

I liked Pioneer Village very much. I liked the room. It was on the ground floor and it was a two-bedroom. The two-bedroom, two-bath was being repaired and they were cleaning it. It was just a little above what I wanted to pay. There's no covered parking. The parking was open, so you could never be sure if you have a spot. That's the only drawback. The rest of it I liked. I also liked the people. The staff was terrific, they were very helpful, very nice, very accommodating, and very efficient. I was impressed that they had been there for a long time. The food was good. I had a steak, which was on the menu, and it was done perfectly. It's in two or three buildings, but it's easy to go between them. It was a good place.

Provider Response

Thank you for sharing your experience of Pioneer Village! We appreciate the kind words!

September 26, 2015

By Caring112388550

I visited this facility

We looked at Pioneer Village and the place was lovely. Their 2-bedroom apartment felt comfortable. We also looked a 2-bedroom cottage and it was nice. They were more expensive, but still doable.

Provider Response

Thank you for taking the time to comment on your experience with Pioneer Village. We appreciate your kind words.

May 05, 2015

By Sandy106514150

I visited this facility

Pioneer Village looked like a chalet. The eating area was kind of nice. They had nurses there to distribute medicines. It was in a small town, and there was a doctor right across the street. It was kind of a cool little place. Actually I kind of like it, but my mom thought the rooms were smaller than the other facility we went to. The staff was very friendly and very accommodating. I had no complaints.

Provider Response

Thank you for your kind words about our community. We appreciate you taking the time to comment!
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Services and Amenities of Pioneer Village in Jacksonville, Oregon

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites.
  • Studio Apartments
  • Housing Extra: Cottages

General

  • Resident Capacity: 99
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Licenses

  • State Licenses: 1633251368
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About Pioneer Village in Jacksonville, Oregon

Is this your business?

Pioneer Village community provides a full range of exceptional senior living options designed to accommodate your lifestyle and enable you to get the most from your retirement years. Every day at Pioneer Village we make it a goal to go above and beyond to enrich the lives of our residents. We offer exceptional care, wellness programs and social activities in a family atmosphere to create a community you'll enjoy calling home. Our team of dedicated and compassionate staff is there when you need them.

Individuals wishing to enjoy a lifestyle of comfort and choice are invited to tour our Independent Living apartments and cottages. Our Independent Living residences are perfect for those looking for a more carefree lifestyle. Pioneer Village residents enjoy all the comforts of home without all the work—we take care of taking out the trash and maintaining the home while our residents enjoy the many amenities of community living at Pioneer Village.

Our Assisted Living apartments are designed for senior adults who wish to maintain their independent lifestyle, but may need some additional assistance to do so. Levels of personal assistance are tailored to meet the needs of our Assisted Living residents. We take pride in providing a variety of Healthy Living activities and events for our residents to enjoy. Residents may exercise in a class built with senior health in mind, enjoy social events with their friends, or even enjoy a relaxing movie night in.

Pioneer Village offers a community-style setting allowing residents the luxury of knowing a trained staff member is always close by, ready and willing to help.

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