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Brookdale Oklahoma City Southwest

10001 South May Avenue, Oklahoma City, OK 73159

(800) 558-0653

Verified Partner

4

(11 reviews)

Offers Memory Care

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Reviews of Brookdale Oklahoma City Southwest in Oklahoma City, Oklahoma

4

(11 reviews)

  • Facility

    4.0

  • Staff

    4.7

  • Activities

    5.0

  • Value

    5.0

Vicki

5

November 8, 2023

I visited this facility

The thing I noticed at Brookdale Oklahoma City Southwest was that the residents were interacting with the staff. It was kind of neat because they had different areas, like for example, they had a place for the men to go where they could work with simple tools and that type of thing. And then in the area for the ladies, they had places where they could do some sewing and that type of thing. I felt like the facility was a little bit dated, but it was still very nice and clean. The staff who assisted me during the tour was very knowledgeable, and kind, and she seemed to be engaged with the facility itself and with the residents.

KL

1

May 11, 2022

I visited this facility

I went to look at Brookdale Oklahoma City Southwest. A lot of people were out wandering or sitting. There was no staff watching. The director who showed us around, I would give a four rating. The staff never would make eye contact with us. The facility was not very clean. I saw dirty dishes.

Provider Response

Thank you for taking the time to visit and provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.

DW

5

November 4, 2021

I visited this facility

I liked Brookdale Oklahoma City Southwest. The staff was nice. They had a lot of staff. They were very friendly and very informative. They had lots of activities. My mom is pretty high functioning for memory care at this point, so I didn't think that that was a place for her. They let them roam around freely, and I just didn't think that was the situation for her at this point. It was a good experience with the director and the sales manager. They were very helpful. The room was a little smaller than what she will have at the other facility, but it was nice and clean. It's just a big square room.

Trina

5

November 1, 2019

I visited this facility

I liked Brookdale Oklahoma City Southwest. I put my mom’s name on the waiting list. It was very nice and clean. They had a big open area in the middle for the residents. However, in hindsight, it was too big. Nevertheless, it was very nice. I was pleasantly surprised.

Elizabeth

5

March 6, 2019

I am a friend or relative of a current/past resident

I actually like Brookdale Oklahoma City Southwest. It seemed pretty homey to me and I liked that it only had a limited amount of rooms. They were also able to work with us on the pricing. They were really sweet and we really liked them. They're really interactive and that's helpful for my mom. The staff has been great and I really don't have complaints. The dining area seems inviting and I like the area. They really try to get the residents involved.

Linda

5

January 13, 2018

I visited this facility

Brookdale Oklahoma City Southwest was a very nice and clean facility that looked like it had a lot to offer. They were having some kind of nice veteran thing with a cake when I visited. The staff was very knowledgeable and very nice. I really liked them. They seemed very interactive with the residents. The people looked happy. It was a little bit more expensive than the other place. The facility and the rooms were very nice.

Thom B

5

March 31, 2017

I visited this facility

I have visited this community several times, and each time I have found the residents to be involved in some type of activity, and having a good time. The staff is extremely attentive, and involved. The facility itself always looks great, It is a secured, and locked facility, and smells nice and clean. Its exciting to see the small changes the staff has made. Each time I visit, there is something new! The residents are truly treated like family!!

Julie43

3

October 18, 2014

I visited this facility

The rooms were small in Brookdale. They have indoor and outdoor carpet in the rooms so some of the rooms you can smell urine. It has a central living room but did not make the walls dead end. If you’re in memory care, I saw that as a problem. The staff was very attentive and informative. The dining room was set up in tables for four.

Provider Response

Thank you for taking the time to share your thoughts about our community. Your feedback is always considered and appreciated!

Caregiver14

4

September 23, 2013

I visited this facility

I had visited them twice and it was a lot cheaper. The whole building was a secured memory care and the residents couldn't get out. The doors that do open were the ones that opened going to the courtyards. The facility was clean. The staff was good. They had two dining rooms, one for people who needed more assistance and one that was more social and people could eat and socialize. Their rooms were nice. They had several stations set up throughout the facility. They got a section that looked like a business desk from 1930. They had a kitchen safely set up for men and women. They had actual workbench for men and women with safety tools. They had activity section set up for the usual things that old people do. It had a very nurturing environment for dementia patients.

Marilyn11

5

February 21, 2013

I am a friend or relative of a resident

Our family member, who has severe Alzheimer's, is receiving excellent care at Clare Bridge South. The facility is well maintained and the staff are very pleasant.

watchingforparent

1

September 2, 2010

I am a friend or relative of a current/past resident

This facility is very poorly run. The costs are higher here than other facilities within the same area, offering the same services, but the facility smells of urine; some of the staff are quite unengaged, bordering on neglectful. The administrator has nothing but excuses for her non performance and is very inconsistant in her attendance during the day. When present, she spends most of her time in her office with the door shut and the blinds pulled. The staff is not being trained properly. Examples of what we experienced were: Frequently finding our parent in other peoples clothing. Lost items - including clothing. Coming in on the weekend to find the entire staff out in the courtyard smoking while one of the female residents was defacating on the floor. On another occasion, finding our parent sitting alone in the dining room instead of being taken back to their room after dinner. When attempting to talk with the administrator just given a lot of excuses about how she cannot control the staff and cannot be there 24X7. Our parent's room had a non-working smoke alarm (hanging from the ceiling). We notified the administrator of our impending move and the service became even worse. We gave her 24 hours notice of when we were going coming to move our father and that we needed all of his things (medications, supplied we had paid for and clothing all back in his room). When we arrived, nothing was ready, the administrator and her senior staff holed up in the nurses office and did not lift a hand to help; leaving their staff to scramble. When we made our final return to pick up our parents remaining items, one of their residents left via the door we were unloading under. Pure neglect on their part. We did not want the resident or his family to suffer, so we alerted them to the run away resident. The administrator was so intent on not cooperating with us and exhibiting passive/aggressive behavior that they neglected the safety of their resident. Please do not intrust your family with this facility.

Provider Response

Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.

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Costs for Brookdale Oklahoma City Southwest in Oklahoma City, Oklahoma

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,430

Starting Price

Services and Amenities of Brookdale Oklahoma City Southwest in Oklahoma City, Oklahoma

Costs

  • Rent Plus Care Fees

General

  • Resident Capacity: 40
  • Minimum Age: 65
  • Pets Allowed: Small pets allowed

About Brookdale Oklahoma City Southwest in Oklahoma City, Oklahoma

At Brookdale Oklahoma City Southwest we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.

We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Oklahoma City Southwest are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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