Franciscan Villa

LizJeter

My father went to Franciscan Villa for skilled nursing. His discharge papers from Saint Francis were for 12mg of decadron. Dr Luiscutty, the doctor at the facility, prescribed, and my father took, 36 mg of decadron. THREE TIMES THE AMOUNT HE WAS SUPPOSED TO TAKE. During his week at skilled nursing, he experienced a rapid decline. No one could give us an explanation as to why. No doctor checked on my father as to why he was declining. He went from a 1 person assist to a 5 person assist in a matter of days. At the advice of the medical team, we took my dad home to hospice where we found out he had been over-medicated. Unfortunately, my father never bounced back and suffered a horrible death where he literally drowned on the increased fluid caused by the over dose of steroid. No one at this facility wants to take any responsibility.

Wilma

I had rehab at Franciscan Villa. I have nothing good to say about them. I would not go back there and I would not recommend it. The food and the medical staff was good, but the rehab people were the most horrible people, and one of them caused me to fall. The rooms and the hallways were all dark and gloomy. They need to have brighter colors in there. The rooms were nice and very clean, but very dingy color-wise. They don't have any activities at all. They go down in the main hall and play piano and sing, but that's about it. If I would rate them strictly for rehab, I'd give them a zero.

Jim

My uncle was at Franciscan Villa for rehab. His room was good sized and I like it. Therapy and staff were great. They played music, they had church, and they had bingo. The activities, the food and the dining room were good. It was a pretty clean facility.

Violet and Viola

Our Mother was in Franciscan Villa for over a year. The staff was very caring and helpful. The facility was clean and a pleasant atmosphere. We couldn't have gotten a better "home" for our momma (GG). Thank you to the staff for everything they did for her and for us...

M. H.

I had a knew surgery and did not want to go into a skilled nursing place but I am glad I did! Because of the caring and helpful staff at this place I was able to return home and do some of the things I was worried I would no longer be able to do!

rondee

Poor staffing in evening amd weekends. Do not count on your loved one receiving needed therapies regularly .it is very difficult for patients to get help in the evenings. Rating D.

GuroKC

My mother spent nearly 3 weeks there following a knee surgery. The physical therapy and occupational therapy was exceptional. The remainder of the experience was poor to middle of the road. The staff was very unresponsive to pages, often taking at least 30 minutes to respond, and left my mother on the toilet for 20 minutes. After that she started geting out of bed and to the bathroom unsupervised. We complained to the director or nursing with no real change in staff behavior. They were friendly, just not responsive. The rooms were nice and comfortable with a large reclyner. The food however was some of the worst I have seen,. Inmates get better food than what they serve their guest. My mothers stomach was upset her entire tilme there and she vomited often after a meal. . Do your research. Insurance pays the same at any facility you go to. Visit them, see and talk to the patients, amd try the food (preferably an evening or weekend meal. Mom is scheduled for hip replacement in February and we will be choosing another facility.

Kathleen344620

Franciscan Villa was fine, clean, and organized -- just what I was looking for my mother -- but she is not ready to move yet. It’s easy to maneuver in. They have group functions to keep the clients busy, and the residents seemed comfortable to me. The residents all seemed comfortable to me.

Provider Response

CJ10

First of all, there was nobody to help me at Franciscan Villa. I had made an appointment and nobody was there. I kind of looked around and one lady finally saw me. She asked me if I needed anything and I told her what the deal was, so she found an aide that showed me around, but she couldn’t answer any financial question or anything like that, which later I felt guilty about taking the aide from her work because I know people had to go to the bathroom or had to do things, and they don’t like to wait. Two, it was really noisy when I went there. For somebody who has dementia and gets confused easily, I think the place was just going to be too noisy for her. There were just a lot of people. I know there was a guy playing the piano in the center of the whole building and, since the floors weren’t carpeted, that noise transferred down the hallways, which some people might like. But if you were trying to engage in a conversation, it was kind of loud. And then, a lot of the carts and things or equipment that they carry to go from room to room was sort of noisy. It just seemed like they weren’t really people-noisy but other things going on. When I went in, it smelled of urine.

Provider Response

Linda117522950

Franciscan Villa was very nice. I like that facility; it was homey and comfortable. The staff seemed very nice; I was pleased with them. The rooms were okay. I had a quick lunch there, and it was okay.

pmarouk

The staff at Franciscan Villa is wonderful. My mom has been there for six months and she truly loves it, loves the staff. The facility is always clean and the residents get excellent care. Food there is nutritious and like home cooked meals. Residents are treated with kindness and respect.

PleasedVisitor

I visited this facility approximately 8 months ago. I was very pleased with the way you had to have a code to enter the facility. I also was pleased with the way my friend was given care. He was a rather cantankerous patient, but the staff always treated him kindly and with respect. A rather large group of us came to visit him one day, and they even supplied us with a really nice sitting area to visit. The site was always very clean and did not seem to have the stomach turning smell of many nursing homes. Many different times we were there the staff was associating with the guests, and making everyone feel right at home. I was very impressed with the overall appeal of this community. The center had great physical and occupational therapists there on staff to help this patient get back into good health. I would highly recommend this facility to anyone who is in need of these services.