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The Willows at Willard

1050 Neal Zick Rd, Willard, OH 44890

(855) 638-0838 (Caring Family Advisor™)

3.5

(4 reviews)

Offers Nursing Homes, Assisted Living, and Independent Living

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Reviews of The Willows at Willard in Willard, Ohio

3.5

(4 reviews)

  • Facility

    5.0

  • Staff

    5.0

Sherry

5

April 7, 2023

I visited this facility

We visited The Willows at Willard. It's a very nice and clean place, and the people were very helpful and kind. I would 100 percent recommend them, and I would like to go there when I'm older. We looked at their independent living facility for my mom and we saw their nursing part too. It looked like a 4-star hotel, it's very nice. The staff that we met with were not pushy, they followed up but it wasn't like there was high pressure, and they answered any questions. They saw us two different times and took us through everything, they're very knowledgeable and gave us a lot of information, and gave us ways where we can follow up and email them, which they answered promptly. They also offer house cleaning. It's all very nice and very well-run. They have what they call a clubhouse for independent living, and on Fridays, they have a cocktail hour where they have snacks, but not necessarily alcohol. Everybody that lived there could come to the community room where they have different activities like bingo, cooking classes, and different things. You can either be by yourself in your apartment or you can go down there and be with other people.

Provider Response

Hello Sherry, thank you for your positive review! We're overjoyed to hear that you've enjoyed the top-quality care that we provide.

Disappointed with Facility

1

March 5, 2017

I am a friend or relative of a current/past resident

My grandma was here for a year. Many times she would wait 20 minutes or longer to go to the bathroom. In the end she couldn't chew solid foods but they would still being her a tray of food with items such as Salisbury steak or chicken. They didn't offer to assist her, never brought her fresh water except once a day. On her final evening she was very uncomfortable and the Dr had ordered morphine but the nurse never even brought that and said she would have to wait until morning. She passed away 2 hours later. I would never recommend this overpriced place to anyone!

Lisa225203

3

December 6, 2016

I am a friend or relative of a current/past resident

My father was at the Willows at Willard for a while, but then he had to go the hospital while he was there. They locked his room because he was gone for too long; that’s why we took him to another place. It’s a beautiful and pretty place. My dad was at the end room, and he just didn’t get as good a care. He really didn’t do much other than his rehab. They had music and bingo, and they have snacks at different times during the day. I thought the food was very good, and the dining room was very nice. I just didn’t feel like they check on him enough; there would be times where he presses the buzzer, and it would be 25 minutes before he would even hear anything from anybody.

VickiTWTZQ

5

May 11, 2016

I am a friend or relative of a resident

The staff from The Willows at Willard was very nice. They took good care of my stepfather. The rooms were very pretty. They’re very nice rooms. They’re decorated very nicely. My stepfather thought the food was very good. They had a lot of activities, but he wasn’t able to do a lot right then. He did some and he enjoyed them. They had group of people meet and they had people come in and sing. They had a lot of different things.

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Costs for The Willows at Willard in Willard, Ohio

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,570

Starting Price

Services and Amenities of The Willows at Willard in Willard, Ohio

Resident Information

  • Offers Respite Care

Additional Amenity Information

  • Special Comment: At Trilogy Health Services, we are compassionately committed to providing excellence in customer service. We carefully select staff who reflect our culture and who we believe will care for our residents as if they are members of their own family.
  • State Licenses: License Pending

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 365769
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About The Willows at Willard in Willard, Ohio

In the charming town of Goshen, Indiana, friends, and neighbors are one and the same. Among the Maple trees for which the city is famous, people gather for good times of all kinds, including festivals and fairs, great food and even better company. At Waterford Crossing, a Trilogy senior living community, our residents can spend their days enjoying everything our campus has to offer, including plenty of opportunities to explore Goshen.

We offer the best in assisted living services in our elegant residential facility, as well as skilled nursing and short-term rehabilitation services in our state-of-the-art health center, where our staff of committed professionals provides compassionate care with attention paid to every detail. For those with Alzheimer’s or another form of memory loss, comfort, dignity, and joy can be found on our Legacy Lane, where care is delivered by highly trained, compassionate caregivers, based on programming endorsed by national Alzheimer’s advocacy groups.

In our spacious Independent Living apartments, we provide an independent lifestyle, paired with the peace of mind that comes with freeing yourself from home ownership hassles such as yard maintenance. By offering a full continuum of care, we ensure that your needs are always met, even as they change. So whatever level of care you choose, our campus is equipped to help you get the most out of life.

Personal Choices for Convenience, Privacy and Comfort:

  • Private and semi-private suites with full bathrooms and walk-in showers
  • 24-hour emergency call response system
  • Assistance with the activities of daily living (dressing, grooming, etc.)
  • Housekeeping and laundry services
  • Medication administration/reminders
  • Reminders for meals and activities
  • A variety of social and recreational programs
  • Quality skilled nursing and therapy services available on campus
  • Easy access to dining, living and entertainment areas
  • Local restaurant cuisine featured monthly during Taste of the Town events
  • Restaurant-style dining with chef-prepared meals and a variety of alternate food selections
  • Mobility assistance as needed
  • Much more!

Memory Care

At Trilogy, we provide the best memory care services, in communities committed to each individual.

We believe that a life well lived is one rich in experiences, surrounded by people who have your best interests at heart. We believe that each person’s story is unique, and that every story matters. We believe in the importance of what we do, and who we care for. Our memory care services are based on our beliefs.

Whether you’re on our Legacy Lane in one of our health centers, or in one of our expanded memory care neighborhoods, The Legacy, located on our campus grounds, you’ll find welcoming suites, individualized programs and the most advanced features, all designed to provide comfort, dignity, and joy to every person who walks through our doors. You’ll also find a team of professional, experienced caregivers, all of whom dedicate themselves to one purpose –serving the men and women who call our campus home.

Thank you for your interest at Waterford Crossing. Please give us a call to schedule a free tour.


To learn more about this provider’s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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