Laurelwood Senior Living

Laurelwood seemed to be very clean and organized. The pricing was competitive. The dining area was well lit, seemed to be well-maintained, and had a welcoming environment. It's also away from the main traffic area. However, the community didn't meet my needs specifically. I was a little disappointed that there was no carpeting in the individual apartments. Instead, they have laminate flooring for ease of cleaning. I was also disappointed that the showers were small, that there were no closets, and that you have to bring your own furniture for all of your own storage.

My father liked it at Laurelwood Senior Living. He could either get a regular room, or if he was able to cook, he could get a room with a kitchen area. It is secure. The meals are excellent, the food is just really good. It has an excellent dining room in the memory care unit. The memory care unit is where he's at and he's doing really well. He likes it there. They come and get him for activities. They came and got him for a men's night and he had steak, onion rings, and a beer. They also had a live band and he even got up and danced. He never complains about anything other than on Sunday, they don't have as much staff. He seems very content there. He is getting to know some of the other people now. He's only been there since mid July and it's working out really well. The staff is just really nice. The only issue is he had surgery the end of July, and they said it would be good to get him there before surgery so he'd be familiar with the place when he got back. When he had the surgery, they wouldn't let him go back until they assessed him. So, he had to go in a nursing home for two weeks just to get the rehab five days a week and it really messed him up to be somewhere that wasn't familiar. He was totally lost. They should've told us that beforehand, because had we known that, we would've gotten senior helpers to come to our house. That way, he would've come home to some place familiar. That was the only glitch that we ran into. We were not real happy about that, but they explained to us that it's their policy. Of all the places we looked at, this was the cheapest. His room is only $2,700 a month. They come in to see if he needs any help with anything when he's dressing, bathing, everything. He's on the highest level of care and that is $2,200 a month, so his total is like $4,800 a month and they even lowered it down for the two weeks he wasn't there. They do all kinds of different things. There are a lot of activities. It's geared more for the people that are there long term. They even have a pool table if he wants to play pool, which is not in the memory care unit. He can have someone go with him to let him play pool.

My parent has been at Laurelwood for a few months everything is very nice room,nursing staff and caregivers. The only complaints I have are the meals they are to fancy and I noticed alot of residents not eating them ,it seems you advertise you have a chef but the meals are either to spicy for the elderly or covered over with something I didn't reconized as nourishing , the residence are wasting food . You need to offer home cook meals such as chickhen,pork chops and ham with side dishes to match , You are losing residence because of the food and residence not getting their meals brought to their rooms when not able to go to the dining room Please make these changes and it will be a nice place to live.

Cannot get anyone to call us back,My husbands mother has been there since july 2014, several staff changes, her health is declining because of her dementia/alzheimers, She needs to be taken to meals & dressed & bathed, she cannot do this on her own, we have been there on several occasions this year 2016 & mom is still in her gown, no teeth, dishelved appearence, & nobody around to make sure she is cared for & getting to meals.Nobody will call us to discuss her care-we self pay & it is not cheap, her care is declining--

I visited Laurelwood Senior Living for my mother. It lacked a little bit of a homey feeling. It was very institutional. The staff was perfectly fine, though. They were all very nice and professional. The rooms were very, very small and probably equivalent to a small hotel room.

My mother has been there for about five months. They will try and sell this place like its a Cruise ship. Hey they are very convincing. The management is horrid. They don't have a meal selection like they promise and its almost always cold and gross. They miss appointments consistently and miss giving out meds. The nurses are rude and will make life hell on your loved one. I took complaints to management and documented our problems and their best suggestion was for us to go somewhere else. We are. Please do not trust these people.

The Laurelwood was a nice facility, but it was in the middle of a lot of stores, and there was no greenery. It did not appeal to me. The rooms were pretty small.

My parents are in Laurelwood right now. The location and the cost were good. It was one of the better -- if not the best -- prices for what we got. The care seems to meet our expectation and what we needed for my father especially since he was the one that needed the most care. The camaraderie of the residents seemed very positive. The tour was excellent; she gave us a very thorough tour. We threw dozens of questions at her, and she had very good, strong responses. The facility itself was very nice. We liked the separate room where you can get together with family and have a nice meal if you wish.