Laurelwood Senior Living

I saw Laurelwood Senior Living yesterday. I was very, very impressed walking in the door. It was nice and very clean, everybody was very professional. It's a studio that we've seen with a shower in the bathroom which was exactly what I was looking for. The room was a nice size, the furnishings that they put in were very nice, I love the little courtyard that people can walk around in, the dining room was very, very nice, and they had nice menus to choose from. The staff was wonderful, I loved the staff, it was everything that I was looking for. The only concern was I wish it was only one floor because I think it would make it easier for my mom, and now she has to learn to use the elevator. They're gonna let me work with her for a little while when she goes in.

This place is all about keeping the profits up with little regard for the residents. The leadership here is awful and puts our family members in jeopardy with low staffing and dangerous conditions. If you want to know how safe this place is ask how many people have died ? While my family member was a resident they even lost track of a person and he almost died outside. The place always has the state of Ohio in the building. If you love your family member stay away.

My mother moved into Laurelwood some time ago. I must say that she is very happy. She has made many new friends and raves about the food every time we talk. Mom also talks about the fun activities ladies and the nice new dining room. The staff is very receptive and responsive. My family and I can say that we appreciate everything the Laurelwood staff has done during the COVID pandemic to keep mom safe.

I'll be moving to Laurelwood Senior living. I liked it. It was very good. So far, I'm impressed with them. The rooms are decent. It seemed to fit my needs. They seemed to be very caring and they offer activities for residents. The dining was nice. Obviously, I'm happy with it cause I'm going.

We're very well accommodated at Laurelwood Senior Living. My impression of it was positive. It was very nice. The only drawback was that my mother would be in a locked unit with limited access outside of that unit. The outside appearance was very nice. They do field trips on occasion, and they had a salon. The decor inside was a little bit dated, but it was clean and well maintained.

Laurelwood Senior Living assessed my mother and said she was not a good fit for assisted living at their place. It was very nice, modern looking, and very clean. The apartments were roomy, well lit, and very nice. The dining area looked pretty good sized. The staff who showed us around was very good and very thorough with what we were trying to accomplish at that point. The parking was adequate. The rooms were nice, but there's still a certain institutional feel because you have a group of people all eating together in a big dining room. The residents seemed to be moving around.

We came to Laurelwood as it was my mom's choice after visiting several competitors. She felt the most 'at home' here, and was met by some very kind staff & residents. We made it clear to her it was her choice, even if it wasn't our 1st choice. She's been a resident almost 3 years and the facility is now on its 3rd manager. Many of the staff are kind/helpful, however, find most of the issues around the dining room with its sub par food both with quality & quantity, poor menu selection, running out of food, lack of staffing. I find it sad that this seems to be the same complaint over and over going back as far as June 2015 even with this site. I understand the residents concerns as I have had the food & witnessed being ignored with a request for a 2nd cup of coffee or anything without asking 4 times. Many residents just give up as they know they may never receive it. I try to remind my mom and her table mates the staff is doing what they can, but Holiday, at the heart of it you just need to do more! We keep hearing promises that change is coming from one manager to the next, yet nothing changes. Believe me, this isn't just someone complaining to be complaining this is a REAL issue that needs your attention & someone to 'shop' the community unannounced and have lunch/dinner during the week or (even worse) on the weekend. We try to stay positive for mom, but this has become totally unacceptable and disheartening seeing this for our mom and the residents.

Laurelwood seemed to be very clean and organized. The pricing was competitive. The dining area was well lit, seemed to be well-maintained, and had a welcoming environment. It's also away from the main traffic area. However, the community didn't meet my needs specifically. I was a little disappointed that there was no carpeting in the individual apartments. Instead, they have laminate flooring for ease of cleaning. I was also disappointed that the showers were small, that there were no closets, and that you have to bring your own furniture for all of your own storage.

My father liked it at Laurelwood Senior Living. He could either get a regular room, or if he was able to cook, he could get a room with a kitchen area. It is secure. The meals are excellent, the food is just really good. It has an excellent dining room in the memory care unit. The memory care unit is where he's at and he's doing really well. He likes it there. They come and get him for activities. They came and got him for a men's night and he had steak, onion rings, and a beer. They also had a live band and he even got up and danced. He never complains about anything other than on Sunday, they don't have as much staff. He seems very content there. He is getting to know some of the other people now. He's only been there since mid July and it's working out really well. The staff is just really nice. The only issue is he had surgery the end of July, and they said it would be good to get him there before surgery so he'd be familiar with the place when he got back. When he had the surgery, they wouldn't let him go back until they assessed him. So, he had to go in a nursing home for two weeks just to get the rehab five days a week and it really messed him up to be somewhere that wasn't familiar. He was totally lost. They should've told us that beforehand, because had we known that, we would've gotten senior helpers to come to our house. That way, he would've come home to some place familiar. That was the only glitch that we ran into. We were not real happy about that, but they explained to us that it's their policy. Of all the places we looked at, this was the cheapest. His room is only $2,700 a month. They come in to see if he needs any help with anything when he's dressing, bathing, everything. He's on the highest level of care and that is $2,200 a month, so his total is like $4,800 a month and they even lowered it down for the two weeks he wasn't there. They do all kinds of different things. There are a lot of activities. It's geared more for the people that are there long term. They even have a pool table if he wants to play pool, which is not in the memory care unit. He can have someone go with him to let him play pool.

My parent has been at Laurelwood for a few months everything is very nice room,nursing staff and caregivers. The only complaints I have are the meals they are to fancy and I noticed alot of residents not eating them ,it seems you advertise you have a chef but the meals are either to spicy for the elderly or covered over with something I didn't reconized as nourishing , the residence are wasting food . You need to offer home cook meals such as chickhen,pork chops and ham with side dishes to match , You are losing residence because of the food and residence not getting their meals brought to their rooms when not able to go to the dining room Please make these changes and it will be a nice place to live.

Cannot get anyone to call us back,My husbands mother has been there since july 2014, several staff changes, her health is declining because of her dementia/alzheimers, She needs to be taken to meals & dressed & bathed, she cannot do this on her own, we have been there on several occasions this year 2016 & mom is still in her gown, no teeth, dishelved appearence, & nobody around to make sure she is cared for & getting to meals.Nobody will call us to discuss her care-we self pay & it is not cheap, her care is declining--

I visited Laurelwood Senior Living for my mother. It lacked a little bit of a homey feeling. It was very institutional. The staff was perfectly fine, though. They were all very nice and professional. The rooms were very, very small and probably equivalent to a small hotel room.

My mother has been there for about five months. They will try and sell this place like its a Cruise ship. Hey they are very convincing. The management is horrid. They don't have a meal selection like they promise and its almost always cold and gross. They miss appointments consistently and miss giving out meds. The nurses are rude and will make life hell on your loved one. I took complaints to management and documented our problems and their best suggestion was for us to go somewhere else. We are. Please do not trust these people.

The Laurelwood was a nice facility, but it was in the middle of a lot of stores, and there was no greenery. It did not appeal to me. The rooms were pretty small.

My parents are in Laurelwood right now. The location and the cost were good. It was one of the better -- if not the best -- prices for what we got. The care seems to meet our expectation and what we needed for my father especially since he was the one that needed the most care. The camaraderie of the residents seemed very positive. The tour was excellent; she gave us a very thorough tour. We threw dozens of questions at her, and she had very good, strong responses. The facility itself was very nice. We liked the separate room where you can get together with family and have a nice meal if you wish.

If your loved one needs assistance, this is not the place. It is dirty, smells, is run down. Management gives you a great sales pitch, but product doesn't match expectation.Go elsewhere.

I think Laurelwood Senior Living would be a great place for my mother-in-law. The staff were very helpful. The room that she would've been in was very spacious and homey, and she could bring in furniture. I saw some who were doing some crafts. It was several levels, and that kind of worried me about her moving around as she would have to take an elevator down to another level where the cafeteria was, but it seemed like it was secure.

The rep person at Laurelwood was very nice. She was very open and willing to work with me. She said she would invite my mom to activities. She would even come out and take some meals for her and get her warmed up to assisted living. They seemed to have a lot of activities. While I was there, they were going out on a nature ride, and I thought that was pretty good. The accommodations were of the average type.

Laurelwood was the one that I had selected because they seemed to be able to make arrangements, cost-wise, on whatever with my aunt and uncle's income. The rest of them were too expensive. The community was very nice. In fact, they had an open house there that I went to, and they had food that was prepared by their chef and it was excellent. The apartments were very nice. There were two rooms, a bathroom, and a kitchen. The kitchen was off from one room. The other room was kind of more like living quarters than a bedroom, and the bathroom is in the bedroom. I like that they could split the cost between Medicaid and self-pay. One of them could be on Medicaid and one of them could be on self-pay.

My mother has been living in Laurelwood. It was the only one that we could find that would give her a private room on Medicaid. The room is adequate and fine. We’re having problems with medicine missing and not dispensed for 5 to 6 days. We’ve had issues with them in toileting and personal care. My niece talked to the management but the last two emails were not answered. She was very unhappy with the way they were treating my mother and now they wanted to raise the rent. Most of the staff are very good and very caring. My niece is happy with them but it’s the management that's not good.

My mom moves to Lamplight Inn last week. It is a good size living facility. It has nice atmosphere, very friendly and very clean. They have two or three different vans and busses. They have activity center, beauty parlor, ice cream parlor. They have two meals a day with snacks. They pretty much have a full service. It is working well.

We visited this facility several times in a two week period to show various family members the facility before considering putting our mother there. The 4th time we visited we were spoken to very rudely by upper management. We were told that we had been there enough and that the waiting list was too long (probably 18 months) before she would be considered for a listing. We left feeling humiliated, unwelcomed and quite certain we would not want our mother in a place where stresses and tempers might compromise the compassionate we were looking for. We got our mother into another facility much nicer and friendlier within a month. They did call us shortly after and said they might have an immediate opening. We would not have put our mother in Lamplight after our experience.

I am going to have to say that our experience was not very good. The staff seemed to not be knowlageable able how to care for an elderly person. The medical assistants would miss represent themselvs as nurses however when there was a problem they could not answer your question. Our grandparent become very sick while she was there and before she had even passed away the management called and asked us to remove her personal items because they needed the room for someone else. If I had known that this was the kind of care and compassion that my grandmother and family would receive I would never have used this facility for my loved one.

It was not as spacious. It did not have as many activities and the dining was very limited. They only had a single menu for every meal.