Bella Terrace Rehab & Nursing
1520 Hawthorne Avenue , Columbus, OH 43203
2.0
(3 reviews)
Photos of Bella Terrace Rehab & Nursing
Get Cost Information
Community Comparison
Reviews of Bella Terrace Rehab & Nursing in Columbus, Ohio
2.0
(3 reviews)
Facility
1.0
Staff
1.0
Food
1.0
Activities
1.0
Value
1.0
Rascal4utoo
1
|
February 28, 2019
The facility is dirty and in poor repair. The heat went out in the first room that my mother was in (across from the nurses station). My mother with advance dementia was placed initially in that room so that the nursing staff could closely monitor her well being. They moved her to a room much further away and was monitored no more in the 1st room than the first. The second room had a bed with a broken footboard. The staff was friendly enough but they did not pay enough attention to providing personal care to my mother, which in my opinion resulted in her acquiring two urinary tract infections, hospitalized for one. During the final two weeks of her "respite stay" she fell 5 times. She had no injuries but it demonstrated a lack of attention by staff. Contacting the facility was difficult at best, with the phone going mostly unanswered. This was not an isolated incident as the Aetna case manager was also unable to get through and faxed service authorizations were missed and not signed and returned as requested. The staff could call for whatever reason and NEVER leave a message although staff would say that they had. On my mother's final day at the facility, I was set to pick her up to take her home at 2pm. I had been to the facility to assess what would be necessary in taking her home. I received a call from the nurse assigned to my mother for the day. He indicated that the nurse practitioner had called 911 and that she had been sent to the ER for possible stroke evaluation. When describing the symptoms, I told the nurse and practitioner that it sounded like one of my mothers very frequent and routine (mild) seizure episodes and that I should have been consulted prior to any determination to send her to the ER. I would recommend that anyone looking for a short or long term stay in a nursing facility stay far away from Isabelle Ridgway.
Terry734627
1
|
February 9, 2017
Isabelle Ridgeway has a nice, lived-in, homey atmosphere. My brother has been there for less than a month in a private room with outdated furniture. The staff seems to be caring.
Clarence10
4
|
February 22, 2015
I did get my dad in a rehabilitation center named Isabelle Ridgway. The staff is very good. The building is very clean. There is no smell or strange odors. The building is located across the street to one of the best hospital in the US called OSU East. I have tried the food for a couple of times personally, and it was OK. They have all sorts of activities like bingo, karaoke, checkers, and whatever else senior citizens like to do. Security is up to par because you have to ring a bell to get in. Also, if you try to walk out the building, and you are called a runaway, you have an ankle bar on your ankle. The dining area is very clean. It was OK. Of course every facility like that needs more staff. The staff stood out to me.
What you can do with Caring
Services and Amenities of Bella Terrace Rehab & Nursing in Columbus, Ohio
General
- Resident Capacity: 99
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
1.0
About Bella Terrace Rehab & Nursing in Columbus, Ohio
Map of Bella Terrace Rehab & Nursing
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.