My mother was at Windsor Heights for 3 weeks. They were wonderful. They took very good care of her. I would highly recommend that facility to anybody that's looking for a place for their loved one. We were very pleased with them. They did the best they could to get her involved in activities. Everybody was extremely pleasant to work with. The place was extremely clean. She was very well taken care of as far as keeping her clean, her clothes changed, and the laundry services. Everything was outstanding. She was in a Jack and Jill room, which had a shared bathroom with the suite next door. It was very nice, and we were very happy with it.
Windsor Heights Beachwood, OH
Offers Memory Care and Low Income Affordable
11 Reviews
23311 Harvard Road, Beachwood, OH 44122
Call
(800) 385-2527
Reviews of Windsor Heights
Memory Care Reviews for Windsor Heights
March 26, 2023
I am a friend or relative of a current/past resident
November 09, 2022
I visited this facility
Windsor Heights would have been the perfect place for what we're looking for. I liked that it was all on one floor. It had a homey feel to it. It didn't seem like a nursing facility. The services that they provided for memory care were quite exceptional. The two ladies that I met were extremely helpful. They answered all my questions. I was quite impressed with this place. They had larger rooms but they didn't have kitchen appliances like in assisted living, because they are exclusively memory care.
June 10, 2022
I visited this facility
I toured Windsor Heights and I thought it was very good and clean. I think it's seven years old, but the carpet is fresh and it's well-decorated. The administrator that I spoke to was very kind, very nice, and knowledgeable. The rooms were fine, and just what my mother needed. It's a smaller room from what she's at now, but the price was right. I will be saving $1600 a month just by moving her, and then it's gone up 14 where she's at, so that would be about three grand that I'll be saving by moving her up there.
I chose this place because of the appearance of the facility and after talking to the administrator.
June 10, 2022
I visited this facility
I liked Windsor Heights. They just weren't more on point as far as cost and certain questions I asked them. The staff members were very professional and well dressed. I like that they had more staff on-site, aides, and LPNs. The facility was immaculate. I love the grounds. The residents seemed very well-groomed and were pretty much kind of just sitting around.
June 05, 2022
I visited this facility
I really liked Windsor Heights Beachwood. It's really clean and didn't have any kind of weird odor. The lady took me to several rooms, and they were also clean. Everybody looked real happy. It's nice, open, bright and well-maintained. I liked it.
May 14, 2022
I visited this facility
We will be moving my mom into Windsor Heights and one of the reasons why we chose them was the location. It's right off I-271 and right down the street from a hospital. It's very easy to access for both my sister and me. Also, the rooms were nice-sized. They had a large room available for my mom and they had some donated furniture in the room. They suggested that we move her in with the donated furniture first and then once they get her more acclimated, we can swap out furniture so we can put some more personal things in, but because we're doing this on such a short time crunch, they already had furniture there that we could use. They are very nice furniture, which makes a huge difference while trying to do it so quickly.
There were more nurses on staff. Their courtyard was nice and large. The windows in the rooms were beautiful. The memory care area was very clean. They had different room size options for different budgets. It was very interactive and the staff were out and very engaged with the residents, which was nice. They called for a follow-up to see if we had any questions. They're actually waiving their community fee for me, so they've just been very accommodating. T
August 12, 2021
I am a friend or relative of a current/past resident
So far Windsor Heights gives excellent care to my husband, and it's very clean. It's very secure. He's very comfortable, and we have no complaints. He doesn't have a problem with eating anything, so I'm grateful for that. They don't allow him to be in the bed all day. They get him up and moving around. That part of the care is excellent for me.
October 03, 2020
I visited this facility
Vanessa the Marketing girl has a true passion for helping others. She checks in and just makes us feel like this is the place for my mom. It’s a good feeling knowing people care. She took her time and showed us the building. This is all new and very scary for our family. Thank you Vanessa and the Windsor Heights team. We found a new home for mom. The apartments are smaller but Vanessa said they have the entire community to enjoy. They don’t want them sitting in the room all day.
October 02, 2020
I am a friend or relative of a current/past resident
My mom has moved into Windsor Heights. We chose it because it's a nice place that offers memory care, it's privately owned, and it's a safe place for outdoor as well as window visit so that I could see my mom on a regular basis. The staff members are very friendly, very personable and very compassionate. I haven't tried the food but I met the chef and he's highly recommended. He is a chef and a pastry baker. He is known to do good food. It is a very nice facility. It's all at one level, so you could actually go and do window visits throughout the whole property. Very nice offices. They have activities and they also have music therapy. Due to her care plan, it's competitive with other prices in the area.
Provider Response
You guys are such a great family! We are so glad that you guys are part of our family now!
September 03, 2020
I am a friend or relative of a current/past resident
Windsor Heights is a great place. The staff is amazing and they care. I am so happy that we found Windsor. The price is very reasonable. I love this community! Apartments are large and they have a great outdoor area. Music is always playing and residents are happy.
Provider Response
Thank you so much! We are a family and love what we do!
December 20, 2019
I visited this facility
Windsor Heights was very clean, attractive and very bright. I like that all the residents seem to be involved, and if they're not involved they're out in the open enjoying people walking by. The staff seems to be very friendly and helpful, in fact, they came and evaluated my husband a couple of days later. I like this community, although the price was a little high and he needed more care than what I'm able to pay. They have a salon there as well.
Questions about Windsor Heights
What ongoing training does the staff receive in dementia care?
Dementia care training is provided monthly to all staff.
What programs or activities does Windsor Heights offer to keep residents engaged? How does the staff engage residents' long-term memories?
We have daily activities and exercise class. We have the best Activities Director in the world!
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Residents are seen daily by our Nurse staff.
What techniques does Windsor Heights use to support memory care residents during mealtimes?
We always have staff in the dining room. We make sure all of our residents are safe during meals.
How does Windsor Heights keep residents' families informed about their loved ones' health?
We send out a monthly newsletter and keep in close contact with all family members.
Is Windsor Heights affiliated with a hospital if more care is needed?
We have a Staff Doctor and also Nurse Practitioner.
Costs for Windsor Heights in Beachwood, Ohio
Services and Amenities of Windsor Heights in Beachwood, Ohio
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Memory Care Starting At: $4700/month
Room and housing options
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Health services
- Nurse On Staff: Yes
General
- Resident Capacity: 64
- Minimum Age: 55
- Pets: No Pets Allowed
Licenses
- Licenses: RCF Licensure
About Windsor Heights in Beachwood, Ohio
Heritage Point combines Person-Centered Care with an extensive wellness program that encompasses the key components of health and wellness through physical, social, emotional, cognitive, and spiritual nurturing to enable your loved one to live life to the fullest in a safe and secure environment. Our community offers Transitional Assisted Living for persons starting to experience memory challenges, Memory Care for Alzheimer’s and dementia, respite, and hospice care with a professional staff available day and night.
Our mission is to provide a warm and secure environment that encourages residents to feel more independent, safe, and engaged. Residents can choose from multiple floor plans, including private and semi-private suites, as well as shared suites. Heritage Point residents receive Person-Centered Care with care options ranging from dressing assistance and personal hygiene, to medication and continence management, and more, in an encouraging and nurturing environment. Our team seeks to foster independence over dependence, and in a private setting to provide the personalized attention your loved one needs.
- Specialized care levels & programming
- Complete personal care services
- Experienced & dedicated staff
- 24/7 Dining
- Safe & comfortable apartments
- Extraordinary location
- Attractive grounds
- Short-term & respite stays
- Easy-move program
- Resident referral program
- Month-to-month lease
What Makes Us Special
We provide our residents with a comfortable apartment, healthy and nutritious meals, utilities, a full activity calendar, beautiful common areas, and more.
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