Nursing Home Communities in Hillsboro, OR

"My dad is in Marquis Autumn Hills. The staff has been incredibly supportive and helpful with us through the process. The other thing that I really like to say about them is that it is a huge place, but everybody knows my dad by name. They do everything they can to keep it clean, which is great. They shampoo the carpet frequently. On one area that they are having a lot of issues, the end up taking the carpet out completely and putting up a nice laminated floor. The security is very good. However, my dad is a mechanical engineer and he can go out of anything -- he was able to go out of there twice -- but they always rectify the situation so it will not happen again. They are very responsive with that. The food is great, and dad has no complaints with the food. "

"Great Food and the employees here actually seem motivated to motivate those they care for; which is important for residents trying to regain their sense of self. Relative that was in here was recuperating from brain trauma and was afraid of both staff and residents for several weeks. They gradually won him over and he began to enjoy his stay immensely. They have a large community room that is in frequent use by those that stay here. The only negative I can think of happened when someone who was taking care of my relative stopped by to pick him up off the bed and move him to a separate bed. They made the move work, but they were attempting to show everyone how they should position themselves for such a move while they did it. Unfortunately, they forgot to bend their knees and keep their back straight. I was amazed they didn't wrench anything. Otherwise a great, positive spirit exists here. I was fortunate enough to visit around Hanukah time, a time where many families made a special effort to go visit those who stayed there. The food menu choices were much greater than we had expected, as well. "

"The room was ok. Basic. View of parking lot and construction. I think it had been unused for a while; the toilet was filthy when I arrived. 2/3 of the room was constantly shadowed even in bright daylight and purely dark at night, as only one above bed light fixture was provided. HOWEVER... The staff were amazing. Caring, careful, compassionate. The food was surprisingly delicious and varied. The campus is beautiful. Everything was done with CoVid-19 safety precautions in mind."

"My husband is at Avamere for rehab. It is new, beautiful, and well-staffed, but he doesn't like the food. They try to make food that everybody can eat, and most people there can't have salt, can't have sugar, can't have this, can't have that, so what you have left is tasteless; that is my husband's opinion. It is hard to regain your strength if you are not getting food that you will eat. My husband's been there 26 days and he's lost over 5 lbs, so that is not good. Otherwise, it is perfect. So I bring him snacks. He has got a drawer with some cookies that have some nutrition in and treats like that. It is a wonderful facility and for us it is four blocks from home; it's just little things I don't like. Like the food is small portions and not very tasty, and they don't have any physical therapy on Saturdays and Sundays. I think they need a staff that comes in on weekends because my husband is 85, and if he is going to get out of there and have any kind of life, he needs to have physical therapy seven days a week. "

"My sister was at Crestview for the month of May. The staff was wonderful. The CNA's were extremely kind and compassionate. My sister counts some of them as her dear friends. The nursing and doctor staff were wonderful. I loved the open door policy of the administrative staff. Whenever I needed to talk to someone they were available and worked to meet the needs of my sister and our family. We have been to other skilled nursing facilities and this was by far the best. "

"This facility, which offers memory care and rehab, is located in an affluent area"”with easy access off two major freeways. Parking is a challenge, however; there are two small lots, but they don't hold the overflow"”especially because it's a rehab place, which has a lot of traffic in and out. Visually, this is the most aesthetically pleasing building in the area"”nicely landscaped and nestled amid oak trees and evergreens. It's in a residential area, but far enough off the freeway to feel private, sort of a suburban feel. There is a waterfall feature near the entryway"”and a covered entrance to shelter during the rains so common in this part of the country. The individual rooms look rather like an upscale hotel. There are some shared rooms, no more than two per room, with good-sized bathrooms and living spaces. In between the wings is a courtyard that allows memory care residents outside access. The number of beds for memory care was just cut by 30% to make more room for more rehab patients. All the memory care residents are grouped together"”although those with more challenging behavioral issues are in a separate area. The food is pretty good, and some choices are available daily; the kitchen seems attuned to residents' needs and preferences and work to accommodate wishes. Meals are also available for visiting family or friends. There is an onsite beauty parlor, as well as a nice chapel. They are really good at bringing in animals for pet therapy"”even a llama, and the place is also pet friendly. Most of the residents become quite joyful when they see them. There are also volunteers who are invited in to perform music and such, and are amenable to requests. There are also some exercise activities, especially for the wheelchair-bound, and arts and crafts and outings for those able to participate. They also have a colorful fish tank that engages residents. The environment is very friendly"”and the caregivers make a real effort to get to know the residents personally. They do well with off-the-cuff redirecting, diverting behavior in a comforting way. There is a director of nursing onsite, who is primarily dedicated to the memory care unit, although visitors must work to seek her out, since she seems a but frantic. There is also an LPN and medications aid on each shift. There are 4 to 6 caregivers for the 25 to 30 residents; lately, with staff cuts, it doesn't always seem adequately staffed. They also tend to hire very young people without much experience and elevate them quickly. These staffing concerns are the main drawback. The Avamere Company that manages this facility is pretty much a corporate machine, so there is not likely to be any change in staffing, despite complaints and concerns. Another disturbing aspect: They are often take high-level acuity residents, who need a lot of care, and then bring in hospice for crisis intervention. These residents might be better cared for in other types of facilities with more skilled nursing. The cost is on the high end for the area"”about $7,000 per month, with increases if more care is needed. "

"The Marquis Tualatin has been the home to my father-in-law for the past year. As a family, we feel dad has been well cared for and loved for by the care givers as well as the Administration. "

"Marquis Piedmont Post Acute Rehab is institutionally rundown in my opinion. They also have an assisted living in another wing there in the premises, but it was just dismal. My mother-in-law recovered there in the post-acute rehab in the nursing facility. It was excellent except that she had to share a room with a woman and it was miserable. It was too hot because of the equipment that the other woman needed in the room. It was noisy and it didn't really allow for very restful rehabilitation in that regard, but the staff was good and the rehab was excellent. She recovered from a broken hip at the age of 87, and I owe it to them. They did pretty good with the food. The facility just needs an update in a big way."

"We are retiring from a ranch life in Colorado and we looked at few other facilities and this is the one that we chose for different reasons. The major reason for this decision is because it's near our 3 grandchildren, son-in-law and our daughter. In a retirement community, you will be with people your age and it's nice to have some younger people visit you in the area. We also chose this place because my wife likes to have a little grass around for gardening. We got a house that is part of a duplex and its rights across from the green from the main community center. The third reason is that the food is really good. The best that we found among the facilities that we visited. The staff there is accommodating and the sales manager was very helpful and even went to lunch with us. The room is not that big. We are just a couple and I personally do not think we need a very spacious place. What is important is that it has all the things that we need. "

"Did not receive walker shortly after arriving, nor the entire first day, as required. Did not receive required antibiotic for ongoing infection the first day . Other person in room is young woman disabled and unable to do any self care. Pushed call button for help. After an hour of waiting started loudly calling out for help please....many times. I got up withoutassistive device and went to hall to find someone to help. Found one down the hall and explained. The said they were very busy with many lights and to tell her to just go in the bed and they'd change her bed later. Another 15 minutes I started banging on the wall as heard a group of women laughing and talking outside the door. On finally came in and yelled at me, saying I was scaring people. More conversation that was extremely rude on her part. Another person came in and yelled at me . A totally horrid first day experience!! Now to get out of here tomorrow. Not sure how I'll obtain needed rehab. Run fast and far if ever recommended to one here!!"

"We visited Marquis Newberg, its newer construction and kind of built like a townhouse layout. They had single and double rooms. They have a very good exercise and rehab community at that place. But the cost was pretty high. The marketing lady that we met there was fine, she took us around and showed us what was going on. They had better dining facilities than my parent's current community. They have movie nights with popcorn, they have miniature races in the hallways; it was kind of a fun place. The staff was very nice and she answered all our questions. The cleanliness and the layout of the community was very good."

"Laurelhurst is a smaller place, but it was very nice with good pricing. "

"I found the rooms comfortable, 90% of the help most helpful when bedridden, food well balanced and I could make special requests, the medication regimen kept the pain down and the therapists could have spent more time with me but I was on the right track. I was an independent 85 year old able to return to our home."

"From what I saw when we went in, Prestige Care of Reedwood was a clean facility, and it didn't have any smell. I had mother in one of these places, and some of them are really run down. But this one, the people were friendly, and when you walk in, it was clean, and there was no smell inside. They had a good area that she would have been in. There would have been two people in the room where she would have been, but she would have been alright with that. "