Nursing Home Communities in Sullivan, MO

"We got a tour of New Haven Care Center and we are on their waiting list. We were looking for nursing home care. My mother-in-law needs showers, getting to bed, and she's pretty well wheelchair-bound. When we walked in, I just felt like it was very welcoming and warm. We met with a woman named Teresa, she gave us a thorough walk-through with lots of explanations, and she answered all of the questions that we had for her. She let us know that 94% is the capacity but it was much, much smaller than that due to lack of being able to find employees. Everything just seemed clean, everyone was friendly, and I just had a very good feeling there. I was just very disappointed knowing that there were 28 people in front of my mother-in-law on the waiting list but Teresa said it may not be that many because some people are signed up strictly for rehabilitation and they've probably chosen someplace else at this point. I thought I would give her a call back in a couple of weeks. She said that if it did come to the point where it looked like there would be a spot for my mother-in-law, then she would have to do the paperwork for her. I would just call the rooms a typical nursing-home room where all the beds were hospital beds. That was nice because they had the lifting and lowering accessibility instead of the beds where she is now, where they're only regular twin beds. It looked like everything was well taken care of there and I know they got some choices on their food, which sounded nice. She also showed us the dining area. When it gets to the point where it's a possibility for us then we will spend more time out there. I think that is still the place where we would like for my mother-in-law to go. I was very impressed with Teresa. She didn't act like we were bothering her, and she took special time to show us the entire facility. I felt like she was a very caring person and was in the right job."

"My mom was getting good care from Golden Living Centers. With regard to the cleanliness of the place, I would say I had seen a lot worse. The staff seemed to be friendly and caring. However, there was some disagreement with my father and the staff and I was out of town at that time, so I'm not really sure what exactly happened. If I had to put her back in a nursing home, I would probably choose Golden Living. I really didn't have any complaints about this facility. "

"Potosi Manor was very cluttered and disorganized. We did not see anyone. We were not introduced to any of the staff, except one individual. It felt like it was very rigid and very impersonal. They refused us. We talked to one administrator and an office aide; we did not get to interact with anyone else. The rooms were OK. The restrooms were not close by for a person who needed them. The male to female ratio was far higher (like one in eight) in that facility."

"My brother was a resident for about a month on hospice care at this facility. I was in and out several times a week at different hours between the morning, afternoon, and evening. The staff was friendly, caring, and attentive to the residents needs. The residents seemed happy. They were able to get out of the rooms and socialize. The facility itself is a little older, but they are updating it. The rooms are decent sized. And there was never a smell of urine or any other foul Odor. The food was decent. When it came to my brother’s end of life, they made sure my needs were met as well. They brought me food and drinks, and they checked on me constantly to make sure I was OK while I stayed with my brother until he passed."

"My husband is in the Pacific Care Center nursing home. It seems very clean and it's very seldom for it to have a bad odor. They took a lot better care of my husband than the other place he was in. They also have more activities and communicate better. They always answer when I call. He's only been there for a month but it seems like they have just been a lot different than the other facility he was out of. Overall, I'm just really pleased with them. They had a Christmas party for the residents, bingo, and people coming in to sing, so they just had more activities. They involve all the residents, and even the office people and the administrator. Everyone seems like they get involved with all of that. They help feed my husband when he can't do it himself. It appears to me like they all help with everything and it's not just one person's job. The office people and the aides all seem like they work together a lot better. They're more reasonably priced than a lot of other places, too."

"The staff is very personable, they did the best they could with what they have, and they did everything for my friend with her needs. They have physical therapy, television, and bingo, but they should have an area where the patients could go outside, like the tables and umbrellas and that kind of thing to sit up and enjoy. "