New Haven Care Center

Becky

We got a tour of New Haven Care Center and we are on their waiting list. We were looking for nursing home care. My mother-in-law needs showers, getting to bed, and she's pretty well wheelchair-bound. When we walked in, I just felt like it was very welcoming and warm. We met with a woman named Teresa, she gave us a thorough walk-through with lots of explanations, and she answered all of the questions that we had for her. She let us know that 94% is the capacity but it was much, much smaller than that due to lack of being able to find employees. Everything just seemed clean, everyone was friendly, and I just had a very good feeling there. I was just very disappointed knowing that there were 28 people in front of my mother-in-law on the waiting list but Teresa said it may not be that many because some people are signed up strictly for rehabilitation and they've probably chosen someplace else at this point. I thought I would give her a call back in a couple of weeks. She said that if it did come to the point where it looked like there would be a spot for my mother-in-law, then she would have to do the paperwork for her. I would just call the rooms a typical nursing-home room where all the beds were hospital beds. That was nice because they had the lifting and lowering accessibility instead of the beds where she is now, where they're only regular twin beds. It looked like everything was well taken care of there and I know they got some choices on their food, which sounded nice. She also showed us the dining area. When it gets to the point where it's a possibility for us then we will spend more time out there. I think that is still the place where we would like for my mother-in-law to go. I was very impressed with Teresa. She didn't act like we were bothering her, and she took special time to show us the entire facility. I felt like she was a very caring person and was in the right job.