Kingsway Manor Assisted Living

Miles Smith

Understaffed, no activity calendar on line. Need to update activities. Wii bowling is old. Kudos for kitchen staff for trying. Mix up laundry as A lot. Some rooms are small. Never enough Bingo! Staff could be more friendlier. They were clicking.

Jean

My tour at Kingsway Manor Assisted Living was exceptional. They're my number one choice right now. It was clean, and the woman I dealt with, her name was Kate, and she was exceptional and very informative. The facility was meticulous. The rooms were well laid out and nicely furnished. They also said that if we wanted to bring our own furniture, we could, which would be helpful, especially for a lounge or something that would make a person feel comfortable. But the whole layout was phenomenal, they're beautiful. The room I saw was more of a studio. They had a social hour or happy hour on Fridays, and they had a book group. I appreciated the fact that the meals can be delivered to my ex-spouse's room because sometimes he would have difficulty getting to a dining area, and that would be an awkward situation for him. The staff that gave me the tour was so poised so knowledgeable and she's a very caring person.

Viennetta

The rooms were spacious and had nice lighting, however, the windows were so cheap that they frosted in the winter and needed to be covered with plastic and protected from drafts. Staff are very poorly advised and allowed to do so. Communication between staff and residents is often unsavory and if an issue about a staff member is addressed with person in charge, resident is often not believed and issue is dismissed. Amazing staff have been forced to leave and poor to limited quality of services and interaction is witnessed.

Keith

I liked Kingsway Manor. My mom had been there for a couple of years before she passed away. It is quite nice, she was in an independent living apartment. The apartments were nice, she had a 1-bedroom apartment, they had one meal a day included which was very nice. It's kind of restaurant style, they had main meals that they had prepared, but you could also choose something else so that was nice. They had cleaning once a week, the manager was very nice, and they had a lot of activities that you could participate in; of course these days probably not so much. They've got laundry right there, you could either have them do it, or you can do it yourself. During the winter, they can clean your car, move it, and plough around. Any kind of maintenance at all, even hanging a picture; they have maintenance people that will take care of that. It was pretty complete; they covered most of your needs, and you just had to come up with breakfast, and a small meal in the evening. The building was kept-up nice, the building she was in either had a small, little patio area or there was a second floor, and a small balcony where you could sit out there.

Michael662716

At Kingsway Manor, they had a wide age group. They had assisted living, nursing home, and independent living all in one place, so you can go from one thing to the next as you get older. They had plenty of activities and a full schedule. One person took me around. The staff was very good.

Ellen884670

Kingsway Manor Assisted Living has been very professional and very caring to my father. It’s clean, homey, and neat. I like the care they’re giving my father overall. I’ve eaten there. The food and the dining area are fine.