Village at Mill Landing
Offers Assisted Living
Call (800) 385-2527
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Reviews of Village at Mill Landing
Assisted Living Reviews for Village at Mill Landing
January 12, 2019
I am a friend or relative of a current/past resident
My mother moved into The Village at Mill Landing. Overall, it has been not without some challenges. It is a new place, so they are just getting started, and some of their processes are not fully mature. They are lacking in some areas specifically communication with the family. Some of their aides are not as experienced, and we don't feel like they're always giving the residents the level of care that they need. Like we have issues with laundry being returned inside out or not at all. We also have issues with aides not really understanding seniors. Like when senior resident said something, they got defensive, and they verbally attacked the residents. I would call it inexperienced issues. I think they have a beautiful place, but the level of care has not been what we had hoped for. They have a calendar of activities. It varies and it does include a number of special occasions and events like musical performances from outside that are brought in. They also have outings. In terms of amenities, they have a beautiful place that is two stories. They have a lobby, fireplaces, a very nice cinema and a very nice café. They have a lot of amenities.
About Village at Mill Landing
Village at Mill Landing is a senior living provider in Rochester, New York that offers residents Assisted Living.for more details on services and rates.
Map of Village at Mill Landing