Valley Vista Senior Care

I think Valley Vista is between 3 and 4 stars. I am mostly pleased with the facility. My parent has a shared room. Single rooms are available, but they are not covered by Medicaid and would be very expensive. You can furnish the room as you like (provide your own furniture or the facility will do so), and even with 2 people, they are roomy. The facility has 4-5 sitting/lounge areas, two with large-screen TVs, and people tend to have their regular areas. There is an activity room with games, puzzles, cards, crafts, etc., which seems a little small for the size of the place. The grounds are very nice; it's a nice country setting in the front with an expansive sloping lawn and a pond. There are 2 or 3 patios, which are also nice and cared for. There are a few regular feral cats outside, which residents feed and seem to enjoy. I like that Valley Vista encourages upright mobility (i.e. walking). Most people use walkers, canes or no assist. A very few are in wheelchairs. I have heard complaints that the meals are served tepid, but I've seen this problem at other facilities. Not sure why this sort of thing can't be managed better. But the staff are friendly and helpful and have always been available when you need them. Of course I'm not there on a daily basis, but it seems like they could have a few more organized activities that target different interest and ability groups. Overall, it's a nice place with a homey feel. (I've experienced 5 elder care facilities, and, with all, I recommend never leaving valuable items. If your person has valuable or heirloom wedding and engagement rings, etc., I would always advise to replace them with a fake. They can get lost, misplaced or stolen.

I would rate this facility as four stars for a number of reasons. The staff that we interacted with were all very friendly, happy to talk to family members and update us on our loved ones conditions. If there was ever an issue or a problem, the nurses and aides would call to let us know immediately and ask for our advice and input. My grandfather was very happy with the women who took care of him at this facility, as they became friends and not just "helpers" They were genuinely interested in his life and his story and loved to chit-chat. The facility itself is very nice, both of my relatives had their own private rooms with all of the necessary amenities. The outside grounds are very well-kept and beautiful, great for talking family members out on a short walk to get some fresh air. Dining is very similar to typical cafeteria food, but different choices were available and family was welcome to bring food in at any time.