The Bristal at Armonk

Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care

21 Reviews
90 Business Park Drive, Armonk, NY 10504
Call (800) 385-2527
The Bristal at Armonk (800) 385-2527

Reviews of The Bristal at Armonk

21 Reviews Write a review
Food
(5 Reviews)
Staff
(7 Reviews)
Facility
(7 Reviews)
Activities
(5 Reviews)
Value
(5 Reviews)

Assisted Living Reviews for The Bristal at Armonk

May 25, 2017

By gmarylou

I am a friend or relative of a current/past resident

The Bristal at Armonk is an exceptional facility. My mother Marian has been a resident for two years. Marian just celebrated her 108th birthday! Marian has been extremely blessed with good health and was able to live independently for 106 years. But two years ago the family recognized that a change was needed. We researched a number of assisted living facilities and brought Marian along. We needed to find a place where Marian would be assessed as the unique individual she is; not based solely on her age. We found this at the Bristal. For Marian, the transition was perfect. Marian found new friends, new interests, and was really rejuvenated in many aspects. Marian continues to thrive with the care and compassion the staff provides, the ever changing activities, all in the beautiful and immaculate setting. As a family we have had the time to enjoy this setting and be with Marian in this environment and I would highly recommend you visit the Bristal if you or your loved one has this need.

March 25, 2017

By AlisonG

I am a friend or relative of a current/past resident

My dad recently passed away but was one of the first residents at the Bristal at Armonk. They have done a beautiful job with the design and the physical space, but what truly makes it amazing are the people. I have never, ever happened upon someone who is not kind, empathetic and truly wonderful. All of the women in Wellness were so loving and huge of heart. They always treated him with the utmost respect and kindness and patience. Housekeeping and maintenance were dedicated and always did the right thing. The place is immaculate and impeccable. Every person at the front desk was unbelievably polite and helpful, and would race around trying to find my dad, when he would forget to pick up the phone or meet us. The Resident Relations Director and Executive Director drive the wonderful energy, positivity and life that is the Bristal. They are attentive, professional, upbeat, and were really great with all of my questions and concerns. They are problem solvers and pros at understanding what you as the caretaker are going through. From the minute my dad arrived, I could breathe a giant sigh of relief. Capable is an understatement of how you feel when you are in their hands. When my father arrived after my mom died, he kept saying what a shame it was, that my mother would have loved it there. He never for a single day saw it as a compromise from his old life. He felt lucky and simply saw it as the next place he was living. There is a very friendly, warm vibe to the place and everyone goes out of their way to make the residents feel happy and special. Though my father was a very shy person, there were all kinds of activities and wonderful ways to keep active and engaged. This is an amazing company and they provide an amazing service to the community. I feel very lucky that my dad spent his last years in such a lovely place.

March 06, 2017

By Dotty59

I am a friend or relative of a current/past resident

HORRIBLE CARE!!! I am a resident family member, who sees my mother quite frequently and I've never been so turned off from staff especially in their line of work. Every single time I get in to see her, she isn't dressed, hair is unkempt and constantly wearing dirty clothes. After speaking with a different person every time, because they have too much turn over, nothing changes. I recommend going some place else if you're looking to move your loved one into an assisted living.

January 27, 2016

By HelenGL22

I am/was a resident of this facility

Beauty of a Building does not translate to a caring staff, very sad. There is constant turn over of staff. Executive Dir. very weak, they have been looking for a new director for over 5 months. Staff complains of poor leadership and miscommunication. Food is horrible. Bristal does not know how to treat residents and staff, they only care about getting a check each month.

Provider Response

The primary advantage that has always set The Bristal apart from other Assisted Living communities — and has for nearly 15 years — is not only the quality details we put into every service, experience and amenity, but more importantly, the care and attention with which we serve our residents and their families. The latter is our core mission, of course, and on the rare occasion that some area of our community not meet this demanding service standard, it is quickly and thoroughly corrected. Yes, we are in active search for a new director at The Bristal at Armonk, and we apologize for any inconvenience this has caused. But we recognized the need and have taken swift action. Our vetting process is a rigorous one, to ensure the excellence we insist upon at The Bristal, and so we request and greatly appreciate your continued patience as we complete this essential task. In the interim, we do have a regional administrator overseeing the day to day operations.

In addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.

August 24, 2015

By Madadline23

I am a friend or relative of resident

The Bristal provides the utmost in professional, individualized care to its residents and their families. I have had the pleasure of interacting closely with The Bristal team, and they team go to extraordinary means to provide attentive care to each of the residents. With a professional and customer focused Executive Director at the helm, they are able to accomplish this though exceptional communication with each resident and their family members and caregivers, working as a team to create the best care and services possible. The Housekeeping, Wellness Dept. along with their support team, understands the "yes" concept, and how they can serve you. Great building, great team, great atmosphere.

July 04, 2015

By Eileen29

I visited this facility

The Bristal at Armonk was very beautiful. The staff was accommodating, lovely, and friendly. They were great. I'm saving my money to go live there. The apartments were beautiful. They're like luxury apartments -- gorgeous. They have bistros, movies, language courses, computer courses -- they've got everything. I wouldn't change anything; they're like the best.

April 19, 2015

By Michael95152850

I visited this facility

I visited The Bristal for my father. The rooms/apartments were very nice. The whole facility was nice. The dining facility was nice. It looked like a fancy restaurant. Food was good. Everything was great, except it was too expensive. As for their staff, I only met one person, and she was very nice. They have activities everyday. Regarding security and safety, it looked like it was good.

April 16, 2015

By Mymomno1

I am a friend or relative of resident

My mom is currently a resident of the Bristal. From day one when meeting with Anne and Marie we were treated like gold. The activities are wonderful and mom has made many friends. It is so nice to see a smile on her face again when I visit . Would highly recommend

March 07, 2015

By Caring107255450

I am a friend or relative of a resident

My mother is a resident at The Bristal. We chose it because it was located in Armonk. I think their day time activities are excellent, but I think that the evening room care needs improvement. I wouldn't recommend it.

Provider Response

As in all Assisted Living environments, residents of The Bristal each come with varying levels of strengths and abilities for managing what are called ADLs — Activities of Daily Living. We make a complete assessment of these abilities for every resident to determine who may need more help or less help in these areas. We develop a highly personalized care and assistance plan for each resident that balances the privacy and independence they value, while ensuring they receive the appropriate care, safety and attention they need. We never employ a one-size-fits-all approach, which is an aspect, in fact, that our families value most about The Bristal. Should a resident require, for example, help with showering and turning in for bed, or should the family wish the resident be checked on throughout the evening, we can absolutely arrange for that extra level of care to be delivered. Otherwise, there is always a concierge at the front desk that can be called 24/7, and residents can also use their pendent alert to contact our Wellness Department. In addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.

January 24, 2015

By Rosaline1

I visited this facility

The Bristal was very lovely, but I think my mom felt like the other facility we visited had a little more to offer. It was very nice. The woman who showed us around was lovely. It was a newer facility, so it was a little bit hard to judge and get a sense of what is going on, but she liked it, and we were pleasantly surprised by it. Armonk is a great town.

December 20, 2014

By Engaged Caregiver

I am a friend or relative of resident

The Bristal is beautiful and the activities and that staff are excellent. The location is quite convenient The residents call it The Prison and the Director is called The Warden. The residents (not my family members) tell me the food is awful but I cannot comment from my own experience eating there as family is not welcome in the dining room. The staff is well credentialed and appear overwhelmed with work. It is possible the management in Long Island cares even less about staff welfare than patient welfare. My wish is that they will give up and sell to a more caring management team.

Provider Response

The Bristal at Armonk operates under the same high standards of excellence that have distinguished The Bristal as an award-winning Assisted Living organization since our founding in 2001. Skillful operations across all of our currently open communities, in fact, exceed those demanded of the New York State Department of Health — of which, of course, we are fully licensed. We have created an environment that balances both structure and freedom at The Bristal, to champion our residents’ desire for independence while ensuring the care, safety and attention they need. Our executive chefs are award-winning, and our cuisine, as well, has been recognized for its culinary and nutritional value. Moreover, we regularly diversify our menu to keep choices fresh, healthy and appealing. We encourage and value all constructive suggestions to ensure our residents’ living experiences are the finest they can be. In addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.

November 03, 2014

By Caringson123

I visited this facility

the Bristol in Armonk is run like a business. If your looking for a place to call home this is not the place. At 7 thousand a month you must eat when told and only in you room when your sick. The food is and has been poor. Any complaints fall on deaf ears. inteligent vibrant adults are treated as children in a prison.

Provider Response

Since The Bristal first opened its doors in 2000, as an organization, we remain genuinely and consistently committed to providing a premier assisted living experience that is safe, transparent, enriching, and rewarding for both our residents and their families. If you or your family member has had some experience, encounter, or incident that is, in any way, inconsistent with The Bristal’s demanding standard of excellence, we will address your concern or explain why certain procedures are in place. We understand that some residents may be accustomed to eating their meals at varying times of the day. As per New York State regulations we must provide three regularly scheduled meals for our residents. The reason for this is to encourage socialization and exercise. For an orderly operation of the kitchen and dining room we have provided times for both a first and second seating. We urge you to make an appointment to meet with your community’s Executive Director to discuss the matter in detail, so that we can be empowered with specific information for responding immediately and accordingly. If you feel your concerns have not been addressed, please call the offices of the Ultimate Care Management team. You’ll find the contact information on our website. Thank you.

June 19, 2014

By Caring87082850

I am a friend or relative of a resident

We chose The Bristal at Armonk for my uncle. It's a very nice community, and they have a very helpful staff. The rooms are very nice, fresh, and very clean. It's a brand new facility. Their food is excellent, but I would not recommend the medical staff.
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Memory Care Reviews for The Bristal at Armonk

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Services and Amenities of The Bristal at Armonk

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments
  • Housing Extra: Friendship Suite With Private Bathroom

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Spa

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Wifi

Health services

  • Medication Management
  • Physical Therapy
  • Pharma

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Classes

Financial guidance

  • Va Benefits Consultation

General

  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Licenses

  • Licenses: ALR with Special Needs and Enhanced License
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About The Bristal at Armonk

The Bristal at Armonk is a gracious residence situated in northern Westchester County. This is an ideal setting for the creative, active and interesting life you’ll experience at The Bristal. Our genuinely skillful and caring professionals attend to your needs and well-being each day, providing a perfect balance of care and independence.

The Bristal at Armonk is within 10 minutes of Chappaqua, 20 minutes of Greenwich, less than an hour’s commute from NYC by car or rail, and only 15 minutes from the city of White Plains, malls, restaurants and numerous conveniences. The area is rich in history, inviting to families and easy to love, with river rock walls winding along country roads. Armonk itself has a lovely main street, and Westchester Medical Center is only minutes away.

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Map of The Bristal at Armonk


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The Bristal at Armonk


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