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Mary, Queen and Mother Center

7601 WATSON ROAD, Shrewsbury, MO 63119

(800) 558-0653 (Call a Family Advisor)

3.21

(14 reviews)

Offers Nursing Homes and Low Income Affordable

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Reviews of Mary, Queen and Mother Center in Shrewsbury, Missouri

3.21

(14 reviews)

  • Facility

    2.6

  • Staff

    2.5

  • Food

    1.3

  • Activities

    1.8

  • Value

    1.8

Missed Medical Issue

1

July 7, 2023

I am a friend or relative of a current/past resident

On the whole, certain aids/ nurses showed empathy; when I was there. My mom was angry she was there, but then it crossed a line of norm and a nurse and I noticed looked like a UTI. The nurse, who was with her on a daily basis, put in a request to the "doctor" who said was not necessary. Fast forward, UTI progressed, went to hospital, lost her!

Judy

4

December 18, 2022

I am a friend or relative of a current/past resident

Our experience with Mary, Queen and Mother Center was fairly good. My brother had some complaints, but he had some things he liked. Some of the people were very friendly and seemed to like him and went out of their way to help him. He said it was understaffed, which happens a lot right now. He said they wanted him to wait till they came to help him use the bathroom, but then they took a long time to come and scolded him when he couldn't hold it long enough. The head nurse in the section he was in (the rehab section) was wonderful. She gave him hope and encouragement. Overall, the staff was fair to good. He said the food was OK. They have activities, a physical therapy room, and a nice outdoor area to sit, but you can only go there when family or staff is with you, so my brother never got to use the inside courtyard. He sat at the entrance for drop-off when the weather was nice once. They have a room they use as a chapel. They have a separate dining area for the rehab patients and someone had a puzzle going there for their therapy that my brother could help with. His room had a nice view of the inner courtyard.

janet Beltz

1

July 6, 2021

Other

Parent was there for a total of 3 months. The worst ever. Staff for the most part doesn’t care. They sit isolated and no one really interacts with them. The care is horrible and the attitude of the administrator on down is one of not caring as they are getting your money. They should have a negative rating with the exception of the few kind staff. Do not put your loved one here.

Idontcaredoyou

3

June 11, 2021

I am a friend or relative of a current/past resident

The message when you call mentions compassion, and the blurb on the website says "Mary Queen and Mother Center recognizes the importance of communication. Family members are encouraged to participate as care partners in identifying the needs of their loved ones. " What they don't tell you is if you don't participate (which is difficult with Covid restrictions), your loved one is treated like a piece of meat. The staff needs to be refreshed on the compassion and caring part, staff barely interacts with patients. When patients are immobilized, disoriented, in pain and too intimidated to ask for help, a compassionate caregiver could take a few minutes to see that patients have what they need. It also seems to me that one hand doesn't know what the other hand is doing, asking one question involves talking to four people who bat you back and forth like a ping pong ball. I have the feeling most don't give two flips about the actual people in their care. Compassion... If your loved one ends up here, make sure you talk to them and get involved in what's going on.

Have Some Empathy

2

May 25, 2021

I am a friend or relative of a current/past resident

If someone doesn't want to take care of old people, then don't get a job taking care of old people. Being a nurses aide means taking care of someone else. It is your job. If that's not what you want to do, I get it...it's not for everyone, myself included. Don't be rude to my mother. Don't let her sit in pain unnecessarily or wait too long to go to the bathroom or get other required care because you're playing on your phone or socializing with your coworkers. Being busy with other patients/residents is one thing, but waiting to finish a personal conversation or just playing around is something different. If you don't want to take care of people like my mother like you are being paid to do, then please find another job. When you are helpless and in a position needing other peoples help, then you will understand what the word empathy means, and wish more people had it. If you can't handle the job of nurses aide which requires taking care of people, then find something else. My mother, your mother, grandparent, and others like her, deserve better care.

maddiebe

1

March 4, 2021

I am a friend or relative of a current/past resident

The private rooms are about the size of a box. There are a few aides that are helpful but there are just as many that are rude and not very compassionate. Many treat the residents as if they are a bother. Really? They live there and are paying to be there. They should all be treated with the utmost of respect. Not so. The residents don’t enjoy much of anything. There are really no amenities to speak of. Do not put your loved ones in this place.

Ashley Johnson

5

February 12, 2017

I am a friend or relative of a current/past resident

This is a response to the lady whose mother is in a wheel-chair. Perhaps you should keep your mother at home with you, that way, you could take her back and forth to the toilet yourself since, the care is so horrible. Maybe you can hire a private duty CNA to provide care to your mother, at your home. You should not complain so much, your mother is not the only person that a CNA has to care for. CNA"s have 15 or more people to care for and everyone can't be toileted at the same time so, this is why she is in a depend. That is YOUR mother so, if the care is not up to YOUR expectations, take care of her YOURSELF or hire a PRIVATE DUTY AIDE like the rest of us.

Michael017353

3

November 2, 2016

I am a friend or relative of a current/past resident

We had my parents at Mary, Queen and Mother Center for a while. They were a good place, seemingly well run, good administration, and concerned about providing care and rehab care. They're not excellent, but they're pretty good in what they do. They had a game room where they had a lot of card games, people come in and play music for them, and they have Bingo. They do different activities in that room. My parents were in was the rehab wing, but I know they had assisted living area and more of a straight nursing type area, and each of the wings had their own rooms for activities and own lunch room too for meals. For the most part, my parents liked the food that was offered, and they had options if they didn't really want the main menu. I think the quality was good. They also provided transportation to and from your doctor's appointments, so that was something that was helpful once we got in there and settled in, and they took care of the medications. The transport service was a little problematic in that they wouldn't show up to pick up my mom from her doctor's appointments. She may wait a couple of hours for them to show up, but I think it's not with the nursing home themselves but on the transport service.

doggidaze

5

August 7, 2016

I am a friend or relative of resident

I am so happy with Mary, Queen of Mother Rehab facility . My mother first went there this past January after spine surgery . The facility is clean, the staff is very friendly and has treated my mother with respect and dignity. She has since returned twice and this last time it was very much of a relieve that when they came out to the car to help bring her in , that they seen her and started waving and saying "Hi Miss Ruthie"! My Mother loves the care tat they give her, the food is pretty good and there is plenty activities. I have not witnessed any shortness of staff. I am so great full to have found this place. The one problem I have is that they do not have a special diabetic menu. I will recommend this facility. I feel ok leaving my mother there.

Bcase

2

May 27, 2016

I visited this facility

I am not happy about the care my mother in law is getting. She is wheelchair bound and they will not take her to the restroom when she needs to go. Just put a diaper on her and want her to go in her pants which she does not want to do. I think keeping her dignity would be important to them. They also mistakenly switched wheelchairs with she and another resident. They have their names on them and room #. The staff clearly knew about the problem for at least a day but no one seemed interested to fix it. I feel this could be dangerous to both of them for medication purposes and other things. Perhaps they need more help. I feel at the price they are charging she would get a much better quality of care.. Very unsatisfied at this time.

Carol120368850

4

March 14, 2016

I visited this facility

Mary, Queen and Mother Center is a nursing home. The rooms are all one size and very clean and nice with two beds to a room. The patients looked very well taken care of.

Anonymous120178250

4

February 16, 2016

I visited this facility

I did like Mary Queen & Mother Center, but the issue that we had was the price. Everybody was friendly, receptive to our needs, and had a locked community for my mother because she wanders. They were nice. We submitted paperwork to that place, and we weren’t sure if we would eventually qualify for Medicaid or not, so they do take Medicaid. It was clean.

Elizabeth C

5

February 18, 2015

I am a friend or relative of a resident

My mother has been at Mary Queen & Mother Center for approximately a month. She gets very good care there, and I am happy so far. The nurses and CNAs are very attentive, caring, and friendly. Mom has some extenuating circumstances (needs to be up and ready to go to dialysis 3 times a week) and they are very accommodating with that. The physical and occupational therapists are excellent too. The rooms are warm and seem "homier" than some others I've seen.

Caring75901050

5

December 24, 2013

I visited this facility

I went and visited Mary, Queen and Mother. My mother had been in the skilled nursing and whenever she had surgery, she also was there for rehab. I also have an aunt who lives there in the skilled nursing facility for a number of years. So I'm familiar with this facility. They have assisted living, apartments, and skilled nursing. They have a whole range of complexes there. The staff was really good. I have known a lot of them there. I met with quite a few when I went there just to go see the rehab area and I was greeted by some of nursing staff and the rehab people. They greeted me very warmly. They do have activities there and they're posted on the board. There are people that come in that sing or do different kinds of programs there. Plus they have a bus that takes them to places like shopping. They have quite a bit of activities planned for their residents.

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Services and Amenities of Mary, Queen and Mother Center in Shrewsbury, Missouri

General

  • Resident Capacity: 144

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 265159
    Ownership Type: Non profit - Church related
    Rating Date: 9/1/2023

About Mary, Queen and Mother Center in Shrewsbury, Missouri

Mary, Queen and Mother Center is a Senior Living provider in Shrewsbury, Missouri that offers residents Nursing Homes and Low Income Affordable services. Contact Mary, Queen and Mother Center for more details on services and rates.

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